Digital Product Management Resume Samples

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Experience Experience

Phoenix, AZ

Senior Manager, Digital Product Management

Phoenix, AZ

Mayer, Gaylord and Howell

Phoenix, AZ

Senior Manager, Digital Product Management

7-10 years of consumer or retail product management or product development
Work with the performance measurement resources to implement and oversee analytics and KPI's for your respective initiatives
Execution - On all aspects of technology product development including the definition, creation, development and implementation of the core solutions
Develop and report on key performance metrics
Provide regular and concise updates to management team
Oversee programs that support new launches for Brand Programs, Product & Service Launches, and campaign management
Deliver thoughtful, insightful contributions to high-level strategic work across the team

New York, NY

Director, Digital Product Management

New York, NY

Wehner-Rosenbaum

New York, NY

Director, Digital Product Management

Develops, mentors, and trains Product Managers and Specialists to ensure department work performance and objectives are met
Develop management reporting and use analytic tools to gauge, monitor and pinpoint areas for improvement
Manage the product lifecycle from strategic planning through to tactical launch activities and the ongoing management of the product
Establish, maintain and manage to a set of simple and core scorecards measuring value of investments
Build and develop an entrepreneurial product management team that embraces creativity, data, and a constant focus on the customer
Create and drive the strategy of web and/or mobile commerce channels at Hertz and its subsidiaries – including the development of a roadmap
Lead the definition and implementation of our agile SDLC processes and best practices in partnership with UX and Development teams

present

Boston, MA

Senior Director, Digital Product Management

Boston, MA

Bogan, Cruickshank and McLaughlin

present

Boston, MA

Senior Director, Digital Product Management

present

Strong product management background
Functional/Organizational Development
People Leadership
Consult with account executives, account managers and clients to drive pilot programs, in-market tests and new product launches
Monitor servicing initiative performance; track KPI's, market adoption, volume metrics and financial performance
Identify opportunities for servicing platform changes, analyze potential financial impacts to Visa and issuers and provide recommendations
Create and manage a customer centric product vision

Education Education

Bachelor’s Degree in Business

University of California, Santa Barbara

Bachelor’s Degree in Business

Skills Skills

8+ years of Product Management experience in internet enabled businesses
5+ years of which in management roles with direct reports and multiple parallel projects
Understanding of customer transactions and communication, operational work flows, internet technologies, as well as development methodology for a complex multi-business environment
Strong user experience/design sense, with a record of building great products
Top notch written and oral communication skills, including experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations
Experience using agile methodologies to deliver products and technologies is a huge
Well-developed leadership, management, and strategic-thinking skills, with the ability to excite and lead others in a highly collaborative environment
Experience in financial services companies a huge

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Digital Product Management Manager Resume Examples & Samples

Develop business case for new, strategic initiatives that accelerate revenue growth – whether new country site launches, new platforms or new delivery models
Drive the implementation of strategic initiatives – from the concept phase to launch – partnering with the local market and MIS project managers
Collect and define business requirements for approved initiatives from internal and external sources
Organize cross functional workshops to gather requirements to develop the whole project Standard Operating procedures and workflows
Create cross-functional team and set-up stakeholder group. Align HQ and regional organizations
Following a standardized product development process, create and manage a cross-functional project plan, milestones and deliverables across all phases: Business Case/Concept Development, Feasibility, Design, Build, Launch, Post-Implementation Review
Work with functional leads - marketing, merchandising, operations, finance, legal, etc. – to drive deliverables and meet milestones
Resolve cross-functional issues/discrepancies. Make prioritization decisions
Report project progress to Stakeholder group. Identify risks and escalate when necessary
Establish gating criteria and review with Stakeholders at the end of each phase – Concept, Feasibility, Design, Build, Launch
Monitor post-launch results vs. business case
Manage project’s budget
Overseeing ongoing digital project performance, using various methods e.g. web analytics, digital marketing campaigns (SEO / SEM) to ensure the objectives ‘achievement set up in the business case
Identify new strategic opportunities and contribute to the Digital team’s roadmap

VP, Digital Product Management Resume Examples & Samples

Lead the product vision and strategic development process including product roadmap development and periodic review process for WWE Network and digital media
Perform market research, market validation and whitespace analysis to identify new opportunities for existing and new features and functionality
Plan, prioritize, and manage the product features and requirements from conceptual stages through product life cycles to optimize revenue and meet operational, financial and corporate objectives
Work closely with senior management and business heads, keeping them informed of plans, strategies, major business issues/challenges and progress to make sure that all stakeholders are party to the recommendations
Be both strategic and tactical in your leadership of the product development team
Have responsibility for budgeting, staffing and other related resource allocation matters as they pertain to product management
Envision and define the future state of WWE Network, focusing on features that deliver real customer value and drive subscriber retention
Engage leadership to develop and execute action plans to address gaps
Take a “fan first” approach to all WWE digital experiences
10 years experience in the digital space, VP level or above
Extensive understanding of usability and user experience best practices
Experience building enterprise class software products for a global audience
Extensive experience defining digital content experiences (experience with subscription based products a plus)
Ability to evaluate, analyze and interpret the voice of the customer through a variety of data sources
Demonstrated extensive knowledge of all digital channels and platforms (e.g., web, mobile, console, connected device, social, video)
Thorough familiarity with technologies utilized in the industry and the ability to see their impact on revenue and the bottom line
Ability to convey technical concepts in a clear, understandable way and to translate “tech speak” into layman’s terms
Ability to overcome internal barriers and resource constraints in order to produce successful digital initiatives
Decisive; capable of articulating strong points of view and making decisions while demonstrating a collaborative attitude and approach
Comfortable interacting and partnering at the C and executive levels across the organization
Ability to make decisions in a fast-paced, deadline-driven and rapidly changing environment, achieving quality results in challenging conditions
Undergraduate degree in Computer Science, Engineering or related field

Gcg VP, Global Digital Product Management Resume Examples & Samples

Minimum 6 years of business experience
Bachelors degree required, MBA or relevant post-grad preferred
External experience in e-commerce/Internet/mobile space a plus
At least two years’ experience in project management during which s/he applied a structured approach to project planning, estimating, monitoring and reporting through the full project lifecycle, from initiation through closure
At least 2 years’ experience in business analysis including requirements documentation, interfacing with development teams, and coordinating and conducting system tests
Proven ability to multi-task independently in an always changing environment

Digital Product Management Dir Resume Examples & Samples

Engage closely with the engineering and business stakeholders to define a roadmap that meets business and consumer needs, while meeting critical deadlines and budget constraints
Provide clear vision and scope documentation, use cases, workflows, wire-frames, design requirements, product requirements, and other materials as needed to support UX design and development
Responsible for driving plans to execution, deployment, and refinement
Manage stakeholder communications to ensure business needs are met. Set and continually manage expectations with them. Develop proposals, requirements, and presentations
Track and analyze audience and engagement compared to industry benchmarks, publishing reports on product performance, trends, and risks/opportunities and feeding insights back into short and long-term planning
7+ years' experience successfully delivering multiple innovative and high quality online and mobile applications to consumers
5+ years' experience with Agile/Scrum methodologies, playing the role of backlog owner
Product management approach of "users first". Results oriented personality who has the pulse of digital user behavior
Experience leading product managers and product development teams
Strong organizational and multitasking skills
Deep understanding and demonstrated successful use of social products, networks, and communities inside product experiences
Exceptional communication and organizational skills and ability to interact with diverse groups of technical and non-technical stakeholders at the executive level
Proficient in MS Word, Excel, PowerPoint, and Project; Proficient in SDLC tools
Deep understanding of online and mobile space, including consumption methods, user experiences, partners, platforms (PC, Smartphone, tablet, game consoles, smart TVs), content protection (DRM), and monetization systems
Deep technical experience in software development, software design, technical architecture, and web programming, data analysis and measurement tools (e.g. Google Analytics, SiteCatalyst)
LI-MD1

Analyst, Digital Product Management Resume Examples & Samples

Actively engage with every phase from ideation to product launch
Translate strategy into projects and drive project execution
Monitor post-launch evaluation: compare actual results to expected results and provide insights to drive ongoing optimization
Aggregate various all data points and periodically share dashboards and insights
Collaborate with cross-functional areas (IT, Design, UX, Merchandising, Finance, Marketing) and third-party vendors throughout project definition and execution
1 or more years of Product Management or other general management experience
Curious, analytical mindset with an aptitude for problem solving
Must perform well in high pressure situations, balance competing priorities, and demonstrate the ability to work without direct supervision
Natural leader, with ability to bring a group to consensus and inspire enthusiasm

Director Digital Product Management Resume Examples & Samples

The ideal candidate will have deep mastery of the product concept process: assessing market needs; gathering and synthesizing product requirements from customers; understanding the competitive environment; driving product strategy, formulating product portfolio, and roadmap development; communicating the customer value proposition and business case; and launching products which deliver a great user experience and optimize revenue
The Director will create a compelling vision for both standalone solutions as well as solutions that span Pearson’s digital platforms that meet the instruction, practice, and assessment needs of college foundations programs. The Director will architect the division’s product roadmap, ensuring alignment against corporate strategic goals, and keep a rolling three-year roadmap document
S/he will evaluate the economic attractiveness of market opportunities and develop the business case for investments required to implement the product strategy
The Director will implement frameworks and methodologies for product development within the division. S/he will lead each phase of the ideation process from opportunity-identification and problem framing to experience-definition and product design
S/he will maintain a close working relationship with the Learning Apps team and transition new media products to the learning apps team after successful market launch. The Director will maintain a role in product strategy for even after the product transition to the Learning Apps group
S/he will ensure the integrity of product execution after development has been transferred to engineering teams and will collaborate cross-functionally with peers to achieve successful product launches
S/he will make decisions on portfolio rationalization and product retirement opportunities to maintain portfolio excellence
The Director will stay abreast of market trends in college foundations, gathering ideas for revenue-producing products through contact with customers and thought leaders. S/he will drive high-level discussions on the role of technology and evangelize the value of digital solutions to their mission
The Director of Digital Strategy participates in cross-divisional digital strategy meetings when appropriate, and is a member of the Learning Technology Advisory Group run by the Higher Education Learning Technology Officer
The Director will be responsible for a small team of digital editors and will recruit and hire additional staff when necessary. S/he is responsible for staff morale and development, and for creating a work environment that fosters individual excellence and collaboration
The Director will be responsible for managing all third party technology relationships in College Foundations with both internal and external businesses. When necessary s/he will extend, renegotiate or cancel third party agreements, audit payments, and resolve disputes. The Director will also be responsible for finding and signing new third party technology or content providers who will enhance the customer value of College Foundations products
The Director will ensure the efficacy of our new media products per the guidelines put forth by Pearson’s efficacy team
This position reports to the VP Director Digital Strategy, College Foundations, with heavy daily interaction with editorial, marketing, and technology support teams. The position has full P&L responsibility for digital product revenue and profitability

Mgr Digital Product Management Resume Examples & Samples

Lead end-to-end workflow: Working with technology product strategy, product management, software development,user experience, learning design and quality teams as well as closely partnering with learning services productmanagement teams in the Global Higher Ed businesses to manage the end-to end media creation and productprocess resulting in the bringing highly interactive and effective learning products to market
Lead in a collaborative matrix organization: A high level of interactivity with both internal and external stakeholders is often required so in addition to all the necessary technical work, the ability to understand the needs of the internal stakeholders and the end user is also important
Lead product development, design and implementation: Lead all implementation activities related to digital products including defining functional requirements based on market needs, defining multi-year implementation roadmaps, creating project plans, and managing short- and long-term projects to ensure key milestones and deliverables are met. Specific tasks include
Education typically acquired via bachelor’s degree or appropriate combination of education and significantexperience
Typically requires a minimum of 5-8 years of related experience and/or 5 years of management and area-specific experience in addition to post-secondary coursework
Knowledge of educational industry
Proven ability to conceive, define, validate, and manage multi-year budgets for multiple product lines
An impressive track record of bringing products from conception through prototype and to market
A tolerance for taking risks and working within an environment where all the answers are not yet known
Strong oral and written presentation skills
Intense desire/drive to "make things happen" and ability to motivate those around him/her to persevere through tough situations and ultimately to meet agreed-upon goals
Ability to anticipate problems in advance and creatively mitigate their impact
Expertise in underlying technologies for developing and producing media products, such as Adobe Illustrator,
InDesign, Photoshop, HTML5, and others. Knowledge of PHP, Ruby on Rails, and other mobile development toolsets desired

Senior Director, Digital Product Management Resume Examples & Samples

Achieve digital leadership by developing innovative new digital solutions to improve the customer experience and differentiate Visa core product platforms
Product Management of new capabilities that will deepen partnerships with Card Issuers, Processors and 3rd Party service providers
Own and manage the product requirements and associated documentation including BRD's, PRA's, product guides, and relevant components of Visa's Operating Regulations
Work with Technology partners to drive technical requirements, process maps, product testing and optimized solutions that provide issuers enhanced flexibility in creating and enhancing their customer experience
Partner with Product Delivery and Operations teams to drive all market launch planning activities. Create product specific implementation plans and implement ongoing operational plans to product implementation, and project management of go-to-market activities
Work with design teams to create prototypes, demo's and materials to support sales organization efforts to sell-in new capabilities, win new deals or renew existing business
Consult with account executives, account managers and clients to drive pilot programs, in-market tests and new product launches
Lead regular service and experience auditing efforts, market research, UX studies to ensure Visa's solutions and issuer implementations are optimized and provide a superior customer experience
Monitor servicing initiative performance; track KPI's, market adoption, volume metrics and financial performance
Identify opportunities for servicing platform changes, analyze potential financial impacts to Visa and issuers and provide recommendations
Strong contributor with 12+ years' experience in digital product management/product development disciplines with proven leadership capabilities
Previous experience in credit card issuance, banking/financial services
Experience managing the product development process and demonstrated success at delivering new products or services to market
Strong analytical skills and business case development experience
Ability to interpret data and translate findings into strategic insights and actionable recommendations
Business acumen, excellent presentation and written communication skills
Experience presenting to and communicating with senior management level audiences
Ability to collaborate and work effectively across functional areas to influence and achieve consensus on goals and objectives
MBA preferred

Senior VP, Digital Product Management Resume Examples & Samples

Foster close relationships with all key market constituents to validate product strategy and roadmap
Understand the thorough business case for proposed products and initiatives, including cost/benefit estimates, market trends, competitive and risk analysis, industry best practices and product development timelines
Collaborate with the engineering and project management teams to ensure consistent execution of product plans that result in product delivery on time and in budget
Collaborate with sales and marketing teams to ensure go-to-market strategies, plans and activities are aligned with the company’s business drivers
Leverage extensive A/B and multivariate testing strategies to optimize the discovery and acquisition process for WWE Network
Manage strategic financial decisions regarding investment in capital and resources and follow through on budgets, costs and resources
A background in a media company or related business environment
Extensive experience synthesizing qualitative and quantitative data to drive decisions for building best in class digital products
Superior diplomatic and consensus building skills
Experience in assuring the “trains run on time”
Superior leadership, management, communication and presentation skills
Prior experience driving 3rd party vendors to deliver results and market adoption
Strong understanding of product lifecycle development
A proven ability to establish credibility, influence and effective working relationships with key peers and stakeholders

Digital Product Management Resume Examples & Samples

Analyze user, market, business data to assess problem areas and identify opportunities for technology to help drive revenue, margin, cost savings, engagement or user efficiency
Experience all facets of Product Management and gain exposure to products implemented on a global basis
Join in bi-weekly showcases, daily standup meetings, and bi-weekly retrospectives
Participate in brainstorming sessions that defining the product vision
Gather and prioritizes product features that drive incremental value
Assist in the maintenance of a feature and capabilities roadmap
Work closely with software engineers, user experience designers, the business users to ensure product features deliver the expected value
Ensure that the product supports the company's overall strategy and goals
Learn about wireframes to map the user journey
Gain exposure to ProdPad, Trello, Jira, Axure

Exec Dir, Digital Product Management Resume Examples & Samples

Manage a team of product managers to support the capability needs required for the outlined experiences
Team with Divisional and Corporate teams to maximize the overall customer experience
Develop management reporting and use analytic tools to gauge, monitor and pinpoint areas for improvement
Manage the complete product lifecycle for the learn/shop/buy digital experiences
Develop and execute the product roadmap, including strategies and product enhancements to increase value and customer conversion rates
Develop detailed marketing and product requirements specifications for the learn/shop/buy digital experiences
Define and prioritize enhancements to existing site experience
Manage product budgets, financials and P & Ls
Develop process improvement strategies through coordination with operations and development teams
Management of each individual product lifecycle, from understanding a concept or the current state, assessing gaps, defining key capabilities, working across the organization to develop requirements, working with IT to understand tradeoffs, through product launch and the ongoing management of the product post launch
Use market research, customer surveys, and web analytic data to understand customer and business needs, discovering latent gaps, identifying new opportunities to ultimately define a product roadmap
Serves as expert on trendsetting practices in e-commerce and retail experiences for the product suite to continue to develop new opportunities, including analysis and documentation of competitor best practices
Experience working in a matrixed environment in a senior-level role
Experience working for a large organization

VP Head of Digital Product Management Resume Examples & Samples

Minimum eight years proven and progressive channel or project management experience or equivalent
Bachelor’s degree in business, finance, related field or equivalent experience
Strong problem-solving, lateral thinking, communications, project management, planning, organizational and interpersonal skills
Extensive knowledge of Digital Banking Industry with focus on Mobile Banking channels is an asset
Strong knowledge of HSBC banking businesses and/or processes
Ability to work in a team environment with a strong customer focus

Digital Product Management Leader Resume Examples & Samples

Accountable for Digital Product Profit and Loss for Payments, Financial Wellness and Fraud
Partner with internal and external stakeholders to gain input and buy-in on digital vision, strategies and multi-year product roadmap
Deliver on key metrics for product engagement and self-servicing. Work with partners to develop a comprehensive reporting cadence and create transparency across our key performance metrics for each product
Leverage industry research, competitive information and client usage metrics to help identify and prioritize new product feature requirements, while considering the business needs, cost benefit analysis, risk reward analysis, and alternative solutions for digital products
Collaborate with other segment partners, including middle market and corporate banking (e.g. Key Total Treasury) to deliver leading digital solutions that meet the unique needs of each segment, while sharing capabilities/re-use of technologies to drive efficiency
Manage vendor relationships for digital products acquired through third parties
Maintain operational risk management for related vendor relationships
Manage the implementation of new digital product features, working with technology and operational partners to ensure that requirements and quality standards are met
Ensure organization is prepared to support new product features through training of support centers and development of operational procedures. Work with the digital segment strategy leaders, branch teams (e.g., Business Banking Relationship Managers, KPB Relationship Managers and KIS Financial Advisors to evangelize Key’s business banking digital product offers and drive usage
Assist in the promotion of new product features through development and execution of a marketing and communication plans, working with support partners in Marketing and Communications
Lead and participate in promotional activities and presentations
Conduct market research to better understand customer needs and satisfaction with our service
Assist with Project Management duties
Undergraduate degree with a technical major or business major
5+ years in Digital Product Management, Financial Services Products preferred
Demonstrated track record of digital expertise, evidenced by digital presence, conference activity or social media
Excellent analytical, organizational, and prioritization skills including developing digital product business cases
Experience leading teams of 3-5 to outstanding performance
Experience in Retail Banking, Retail Banking Operations, or other Financial Services areas
Experience with Online User Interface design and Web User Experience including partnering on usability testing
Experience/Familiarity with Digital Banking technology
Familiarity with agile project methodologies and LEAN project methodologies

VP of Digital Product Management Resume Examples & Samples

10+ years of Product Management experience in internet enabled businesses
8+ years of which in management roles with direct reports and multiple parallel projects
Understanding of customer transactions and communication, operational work flows, internet technologies, as well as development methodology for a complex multi-business environment

Director, Digital Product Management Resume Examples & Samples

Become the ultimate product owner for all customer facing activities spanning eCommerce, supply chain, programs and repair portal
Drive competitive insights and define areas of differentiation using technology
Own the product vision and future product roadmap for AAR Digital services
Engage with customers, partners, and internal stakeholders to understand the primary use-cases. Document requirements, features and functions
Partner with engineering / development teams to design, build, and maintain a robust platform and required interfaces for real time data and transaction processing
Actively lead early adopter / pilot projects to validate all aspects of product and service offering. Support go-to-market activities and customer adoption
5-10 years of relevant product management experience in a technology company
Bachelors degree, MBA preferred
Enough technical proficiency to successfully partner with and lead engineering in the build out of our solutions
Proven program management skills. A consensus-builder and is capable of utilizing his/her strong interpersonal, verbal, presentation and writing skills to successfully interact with partners and colleagues
Energetic, doer with strong communication, writing, and quantitative skills
Demonstrated ability to influence people and get results through others
Strong customer orientation and problem solving skills

Director Digital Product Management Resume Examples & Samples

Develops and maintains the North America digital product portfolio supporting all digital device types including desktop, tablet and mobile
Partner with business leaders to prioritize potential product investments, enabling the team to focus on the subset of initiatives that will drive the largest return on investment for Toys”R”Us
Define the product roadmap and clearly articulate it to cross-functional partners
Provides leadership, motivation and hands-on direction to their team of Senior Product managers
Possess strong leadership skills and serve as a senior leader for consumer facing digital initiatives
Work to influence and conduct cross-functional projects - some with remote resources
15+ years of experience in product / project management in a complex environment with multiple constituencies with at least 10 years specifically in the eCommerce / Digital space; BA required (MBA strongly preferred)
Strong people leadership with ability to effectively communicate between business leaders and tech talent pool
Strong understanding of current retail trends and best practices
Ability to influence and work through others to effectively navigate matrixed organization while ensuring that necessary stakeholders are informed
Ability to simplify highly complex technical problems or barriers into terms that are easily accessible and impactful in both written and verbal formats to enable solution and trade-off decisions
Future-oriented thinker with expertise in external practices and trends
High level of analytical and negotiating skills as evidence by high intelligence, strong financial and analytical capabilities and the proven ability to develop, sell and drive suitable partnerships, alliances, or other transactions to closure
Demonstrates a sense of calmness under periods of uncertainty or change while dealing with stress in a manner that sets the necessary tone for the team and function
High character and integrity, is consistent and acts in line with a clear and visible set of values and beliefs

Digital Product Management Resume Examples & Samples

Defining the vision, goals, supporting business metrics success indicators. Create & manage the strategic roadmap for new digital offerings, identifying key features that drive customer value driving prioritization and execution of development efforts. Ensures cross teams understand the business objectives
Delivers success through influencing, driving, and collaborating with cross-functional teams to achieve bottom-line results
Partners with cross-functional teams to align priorities, processes and people
Identify critical opportunities and deconstruct vision into simple yet effective customer-centric plans
Solve ambiguous, undefined problems that have impact to the business strategy
Dynamic and results-oriented, with positive attitude and solid work ethic
Manages the entire digital product lifecycle, from understanding a concept or the current state, assessing gaps, defining key capabilities, working across the organization to develop requirements, working with engineering to understand tradeoffs, through to product launch and the ongoing management of the product (s) post launch
Build strong relationships across the business units, engineering, marketing, tech ops, customer care, legal and worldwide field organizations
Understand complex process and system interdependencies in order to ensure successful product execution
Transform complex concepts into executable plans and customer experiences
Works closely with Travel Products & customer service business units to define key capabilities related around customer service to support a highly scalable global operating model. This includes features for internal staff as well as self service capabilities
5+ years of experience in Software and/or travel technology product management
Technical Program Management
Deep Travel Technology experience (GDS and non-GDS Systems)
Entrepreneurial experience in tech, travel is a big plus
Experience in Agile development / Certified Scrum Product Owner (CSPO) preferred
Technical skills and ability to communicate with engineering effectively

Digital Product Management Resume Examples & Samples

Planning and execution on digital product evolution throughout the product lifecycle, including: gathering and prioritizing product, consumer and business requirements, defining the product vision, the product roadmap to satisfy that vision, and working closely with the engineering, support, and business teams to ensure customer satisfaction goals are met
Define capability requirements and partner with IT and business to elicit robust feedback around needs and support to drive the work forward
Minimum three (3) years of relevant experience

VP Digital Product Management Resume Examples & Samples

Provide support and work closely with the Digital Product leadership team in planning and directing strategic, operational and administrative activities in order to meet business objectives
Responsible for driving core business planning activities and strategic initiatives on behalf of Head of Digital Product, including broad communication of strategic direction and implications
Expand capacity of the Head of Digital Product by ensuring tight coordination, proactive management, and on-time delivery of key deliverables, including executive engagements and leadership meetings
Project manage and execute key initiatives, including continuous identification and resolution of complex business issues
Provide strategic input and develop recommendation on all organizational structure and resource allocation needs
Facilitate communication with internal and external partner to understand issues and effectively, efficiently work to solve any problems, as needed
10 years of leadership, strategy or project management experience
Strong general management and leadership skills, including demonstrated success leading large organizations through significant change
Ability to creatively solve complex issues
Structured thinker and effective communicator with excellent written communication skills who is able to flex between strategic and tactical items for varying audiences
Ability to self-manage and prioritize amongst multiple projects with competing business and technical priorities in a fluid environment
Expertise in defining business and use cases, building out multi-year roadmaps, and driving disciplined execution
Ability to create and maintain an environment which establishes, communicates and ensures adherence to clear deadlines

Digital Product Management Senior Manager Resume Examples & Samples

Representing the Line of Business and client interests during production incidents that impact the application directly as well as those impacting upstream/downstream interfaces
Working with Technology partners to ensure satisfactory remediation of production incidents
Driving the business strategy and vision for client-facing security features, application controls, and fraud monitoring/prevention tools
Working with LOB Risk, Operational Risk (second line of defense), Cyber Security, Enterprise Fraud, and Legal counsel to ensure application risks are monitored and managed with an appropriate control framework
Interfacing with internal and external auditors and driving open audit issues to closure
Completing quarterly/annual access assertions (OIM, SOX, etc.) for the application mnemonics
Driving enhanced client satisfaction by monitoring key performance metrics and taking action to ensure overall application quality
Representing PNC at industry conferences and other speaking engagements related to security and fraud prevention

Senior Digital Product Management Resume Examples & Samples

Develop the long-term strategy and vision for new product ideas
Evaluate the consumer expectations, competitive landscape, and best in class opportunities
Define and prioritize the product roadmap specific to your set of products, setting and continuously managing the right expectations with all relevant stakeholders
Partner closely with internal teams to support increased adoption (or optimization) and usage of products
Thrives under pressure and tight deadlines while keeping teams motivated and enthusiastic
Monitor and understand shifting tends with consumers, the market place, and competition
Maintain clear focus with a high attention to detail including ability to manage multiple, competing priorities simultaneously
Bachelor’s degree, masters degree preferred or commensurate work experience
Minimum of 5 years product management or related work experience
3+ years in digital (software, web, or mobile) product management preferred
Understanding of the Health Plan or Payer space, ecommerce and/or financial services desired
Strong analytic and communications skills
Proven successes with executive presentations and influence
Energetic self-starter and innovative thinker who balances strong consumer and quality focus while thinking big
Experience in an Agile or SCRUM development environment a strong plus
Digital and/or health care work experience preferred

Director, Digital Product Management Resume Examples & Samples

Build and lead a high-performing digital product team
Develop a product roadmap for a scalable web/mobile product to drive results in sales, ROI and the customer experience
Architect a product in partnership with IT to enable sales via T-Mobile digital and retail channels, as well as alternate channels (i.e. Facebook, etc.)
Continually optimize the product and roadmap, manage prioritization and trade-offs on customer requirements, market landscape, industry trends and investment plan
Demonstrate cross-functional leadership by working collaboratively with Enterprise IT, business leadership, and internal and key external partners to align all parties, and define and deliver product vision
Successfully execute on the product roadmap and delivery, equipping Sales channels to deliver against sales objectives. Deliver on time and on budget
Continuously identify product gaps, process improvements, and solutions for aligned products
Play a key role in T-Mobile’s continued digital transformation
10+ years of progressive leadership roles in digital product design and management, with P&L ownership experience
Minimum of 7 years’ leadership experience within a medium to large sized ecommerce organization with an agile delivery environment
Strong ability to navigate and lead cross-functionally; excellent business acumen with the ability to understand business requirements and objectives
Track record of building and/or operating ecommerce engines that have effectively pushed product through web, retail and alternate digital channels
Strong project management skills, with an ability to design and deliver against a product roadmap
A high caliber leader who has built and developed high-performing digital product teams
Strong systems and software technical aptitude; ideally has a technical background in software engineering or development
Experience with deploying digital personalization and/or Adobe AEM is a plus
Bachelor’s degree, ideally in a technical discipline; Master’s degree is a plus
An inspirational and smart leader who has the ability to build a strong network across an organization that is experiencing rapid growth
Hands-on with the ability to effectively operate flat and open, placing high value on over-communicating and transparency
Strong strategic, analytical and critical thinking skills
Ability to manage multiple projects and priorities demanding both rigorous attention to detail and high level comprehensive solutions
Excellent oral and written communication skills, with the confidence to communicate and present to senior executives
Strong problem solving skills with the ability to turn findings into executable plans
Resilient to change and thrives in a fast paced, ever evolving environment
Ability to gather and drive requirements, and conceptually transfer requirements into solutions that drive revenue growth
Collaborative individual; able to get results with a cross-functional team
Strong decision making skills, utilizing data to inform decisions and identify financial impact
Able to motivate and mobilize others; creates a team environment where everyone wants to do their best and deliver results
Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals
Credible with the business

Senior Manager, Digital Product Management Resume Examples & Samples

The Senior Manager, will provide thought leadership and strategic direction on digital service for the business focusing on the wireless and residential products and services
Oversee and manage the omni-channel digital service roadmap, and drive decision making on prioritization for key digital capabilities to drive self-serve adoption and customer satisfaction (NPS)
Lead and manage team responsible for delivering digital service experience from plan to execution, to post launch analysis and optimization
Oversee programs that support new launches for Brand Programs, Product & Service Launches, and campaign management
Partner and align across the various digital streams to create unified strategy and plans to better anticipate potential gaps
Lead the development of digital service tools for channels (internal and customer facing channels)
Foster an AI and mobile-first culture
Minimum 8 - 10 years of relevant online/digital experience in a fast paced environment
Keen understanding of the digital ecosystem and customer needs

VP Digital Product Management, India Resume Examples & Samples

MBA / CA / CPA with 15+ years domain experience + consulting experience
Understanding and exposure to the Finance & Accounting - Accounts Payable, Order to Cash & Accounts Receivable. Exposure to products like Basware, Ariba, Markview etc will be as added advantage
Good Product Management skills is a must
Good project management skills or product development/ implementation experience
Managed Customer facing roles
Drive Business Process Automation across Finance & Accounting service lines through new age digital technologies
Drive Product Strategy across multiple Finance & Accounting Product Lines
Product Road Map Management
Architect and Design record to report and Finance Transformation business flows
Manage Software Product Development
Evangelize Products to internal and external stakeholders including analysts
Provide thought leadership around product implementations
Deep understanding of Finance & Accounting - Accounts Payable, Procure to Pay and Order to Cash
Experience of different development methodologies - ability to define a model for specific project circumstances
Excellent communication skills and executive presence to connect at CXO level
Ability to understand and grasp core BPM and workflow technologies
Understanding of Robotics Automation and Exterprise Analytics
Preferred location is Noida

KCB Digital Product Management Resume Examples & Samples

Core contributor to defining strategy and tactical priorities for the digital experience for Business Banking clients
Responsible for the end-to-end Business Banking digital client experience including understanding current state and having operational oversight of Key Business Online
Works closely with the Business Banking, ECP and Digital Banking teams to define and implement a new digital experience for segment clients on operational oversight of KeyBank’s Apply Online feature and end to end client experience
Works with peers and leaders in the digital channel and other line of business partners to initiate and implement projects focused on achieving digital Key Performance Indicators (KPIs)
Analyzes portfolio results in order to recommend and make continued improvements and enhancements to digitlal experience
Proactively serves as an internal advocate of digital channels and the Business Banking client when leading or participating on projects
Subject matter expert for the Business Banking digital experience – uses external best in class examples of ecommerce and digital acquisition to help benchmark and develop roadmap. Generates and leverage learnings from internal and industry reports, direct client feedback, surveys, etc. to continuously improve offerings
Develops understanding of relevant risk and compliance parametersand acts as first line of defence in Key’s risk operating model for digital acquisition
Acquires and maintains strong knowledge and passion for emerging trends in order to help educate and influence critical partners and stakeholders and deliver on client needs
Partners closely with key members of other lines of business, including Technologies, Marketing, Product, Field, and Call Center to understand digital opportunities in connection with segmentation efforts
Understands and helps to deliver on long-term roadmap for a multi-channel client experience strategy that positions KeyBank as a digital leader
Continously enhances Business Banking digital capabilities in an effort to provide prospective and current clients with the information and capabilities they need faster
Manage internal and external (vendor) relationships while leveraging available resources to optimize Business Banking digital experience
Bachelor’s Degree required or equivalent experience
Strong digital fluency and/or emerging technology project management experience
Demonstrated multiple project management leadership skills; experience in organizing, planning and executing large-scale, multi-functional projects from vision through implementation
Proven ability to understand the small business client and implement projects to deliver on theirt needs and goals for the segment. Leads with a client focus and ability to create online experiences aligned with KeyBank product sets and segment strategies
Passion and knowledge for Mobile and Web technology and emerging capabilities
Strong communication, negotiation and influencing skills
Comfort with ambiguity; can shift gears to deal with risk and uncertainty
Strong networking skills and horizontal collaboration across multiple stakeholders to maintain strong relationships with Product, Segment, Marketing, Field, Compliance and technology partners
Demonstrated analytical, process management and conceptual skills
Strong knowledge of Microsoft Word, Outlook, Excel and PowerPoint

Director of Digital Product Management Resume Examples & Samples

Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes
Assesses market competition by comparing the company's product to competitors' products
Obtains product market share by working with sales director to develop product sales strategies
Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing
Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Direct supervision of full-time employees including management and individual contributor positions
Indirect supervision of full-time employees including management and individual contributor positions
Education: Bachelor's Degree (accredited) in Computer Science, MIS, Finance, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience
Experience: 8 year(s) of relevant product management experience (in addition to education requirement)
Formal training in Product Management (pragmatic marketing or similar)
May require in depth skills in one or more of the following: technical software development and deployment, employee management, program and project management, budget development and monitoring, organizational change and development
MSJA*

B-digital Product Management Assistant Resume Examples & Samples

Serve as project manager, producer, facilitator and coordinator for assigned MyLab, Mastering, premium companion website projects and additional digital products
Track and monitor work being completed by external vendors
Report regularly on production status to the GPO and Global editions publishing team
Support Media Editors and publishing teams in programme planning and handover preparation
Keep abreast of product, platform and technology developments
Candidate Profile
Excellent oral and written communication skills in English
Ability to create and manage project schedules and budgets
Ability to set agendas and lead successful meetings
Microsoft office (Outlook, Word, Excel, PowerPoint) skills
Experience in working with JavaScript
Experience in the use of an HTML editor (e.g. Adobe Dreamweaver)
Experience in the use of a graphics programme (e.g. Adobe Photoshop or similar)
Experience in working with LMS or CMS environments
Experience in working with Cascading Style Sheets (CSS)
SmartSheet
This position requires a Bachelor’s degree
Requires 0 to 2 years of experience
A demonstrable interest in education or online publishing
An ability to research solutions to problems and to look at different methods to achieve desired results
A commitment to producing a quality product
Highly collaborative and works effectively with and across functional groups
Handles oneself ethically following core values and beliefs
Understands team dynamics and fosters a positive team environment

Dir Digital Product Management Resume Examples & Samples

Minimum 7+ years of experience in product and program management, and executing high profile enterprise wide or large scale projects
Minimum 2+ years of experience in end-to-end digital business transformation efforts focused on customer centricity
Bachelor's degree in Computer Science, MIS, Business, Finance, Mathematics, Statistics, Economics or related emphasis or equivalent required; advanced degree preferred
Ability to challenge historically accepted norms and influence leadership across multiple business areas
Strong track record of understanding and interest in current and emerging design, technology and new digital trends through training, job experience and/or industry activities
Demonstrates strategic thinking
Entrepreneurial thinking skills with strong customer focus and team orientation
Ability to work across multiple business areas to drive partnership and unity on delivering strategic goals
Experience managing diverse functional work teams, including indirect reports
Strong business acumen; demonstrates sound business judgment and decision making
Certified Scrum Master or Certified Product Owner is a plus

VP, Digital Product Management Resume Examples & Samples

Develop, implement and amplify Group Insurance and Prudential’s CX and Digital Strategy
Expand Group Insurance customer understanding and CX Maturity
Incorporate Voice of the Customer (VOC) insights and leverage tools like Journey Mapping to identify and prioritize future enhancements
Accountable for Group Insurance CX Roadmap which includes technology dependent and functional initiatives
Define and implement process enhancements and net new capabilities that are unique to Group Insurance
CX and Digital thought leader/consultant for customers, recommending best practice capabilities, tools and processes
Partner with CO to determine Group Insurance’s fit for new enterprise (digital) systems such as UDB, Dsahboard, Eloqua, etc
10+ years in CX, Digital Product Management, Digital Marketing, Direct Marketing, Database Marketing, Customer Service and/or other Customer facing roles required

Director, Digital Product Management Resume Examples & Samples

Own and be accountable for the entire portfolio of digital channel product capability roadmaps including product selection, versions, upgrades, projects, and milestones
Manage and advocate for a team of digital product managers to support the capability needs required for the outlined customer experiences across Hertz’s web and mobile properties
Manage and advocate for a team of innovation managers that Identify emerging and future digital trends, technology and innovations to deliver best in class customer experiences and drive business value by unlocking new revenue streams
Lead the definition and decision making of digital product features and functions
Own all current web platform development and operations to drive sales and engagements
Grow demand, conversion and retention on all web experiences; including content management, SEO optimizations, CRM, and digital marketing initiatives
Drive the vision and innovations for full portfolio of digital channel/s
Create and drive the strategy of web and/or mobile commerce channels at Hertz and its subsidiaries – including the development of a roadmap
Define and prioritize functionality enhancements and roadmap for assigned Product features and functionality
Partner with the Customer Experience and User Experience team to define vision, product feature pipeline, business goals, requirements, and functional needs
Collaborate with key business and technology partners to generate ideas and execute key initiatives, owning timeline and holding stakeholders accountable to dates and results
Manage the product lifecycle from strategic planning through to tactical launch activities and the ongoing management of the product
Define the business plan and measures ROI for Product enhancements
Utilize analytics, customer research, and competitive analysis to constantly improve the customer experience, increase conversion rates, and grow revenue by driving breakthrough thinking
Provide expertise in current industry and digital best practices and relevant innovation ensuring a best in class user experience. Collaborate across web and mobile channels to drive responsive design
Lead the communication/messaging of new Product capabilities to the overall organization
Advocate for CRM and loyalty programs and expand their reach beyond traditional channels such as email
Own the annual budget process for full portfolio of digital channels and innovation management, align with cross-functional partners on sales targets and risks, and oversee the effective distribution and usage of budget dollars
Communicate business performance, learnings, and action plans to key stakeholders and executives
Create scenario planning on CRM and digital marketing investment strategies to drive varying levels of dotcom growth
Establish, maintain and manage to a set of simple and core scorecards measuring value of investments
Strategic oversight for the definition and management of proof of concept initiatives
Provide expertise on industry best practices in digital, competitive opportunities, and relevant innovation
Evangelize and drive true digital innovation
Generate ideas and concepts and ensure a culture of learning and innovation
Make recommendations as to which new digital products and/or features to drive to implementation
MBA degree preferred
8-12 years of experience defining and managing digital channel products
8-12 years of experience with website design, mobile design, user experience flows, user experience design, and digital requirements management
8-12 years of experience defining and driving true digital innovation and driving digital proof-of-concept initiatives
7+ years of experience with digital marketing and CRM tactics and KPIs
7+ years of working on Agile delivery methodology projects
Expert in web and mobile business and technical concepts
Functional knowledge of digital commerce business processes
Understanding of rapid UI prototyping
Experience in partnering with technical teams to drive projects and provide leadership in an Agile development process, setting scope, prioritizing features & stories, managing daily progress, and defining acceptance criteria
Lead efforts for technology evaluations, which involves identifying a weighted feature matrix for a specific need and evaluating and scoring products against the desired features; research activities include readings, proof-of-concepts (POCs), and lab testing
Experience with html, CSS and responsive design
Functional knowledge of digital commerce business processes, web platforms, web application management, application deployment processes, web channel governance and digital marketing
Understanding of Mobile Device Management (MDM) platforms, Mobile Application Management (MAM) platforms, wrapping applications w/ MAM, enterprise app store deployment, app store governance, app signing and provisioning for both iOS and Android
Understanding of iOS MDM API, iOS on-demand VPN, per-app tunnel, iOS data protection API, iOS Keychain, and Jailbreak threat and detection methods
Understanding of Agile delivery methodology
Extensive experience with user interface design patterns and standard user-centered design methodologies across multiple platforms
Deep understanding of how to apply the methodologies of interaction design and research to digital platform development for both web and mobile
Ability to describe and defend the value of UX to cross-functional stakeholders
Strong understanding and experience with A/B and MVT testing
Proficient with Microsoft suite of products
Ability to analyze, understand, and identify the best design for a technical solution with respect to the tradeoffs of architectural principals including: agility, complexity, cost effectiveness, deployment effort, flexibility/extensibility, interoperability/compatibility, maintainability, operability, performance, productivity, scalability, security, speed of delivery, and standardization
Proven entrepreneurial mindset and innovative thinking with a strong curiosity for new digital frontiers
Proven competencies in digital product management and digital strategy
Strong understanding of customer experience and user experience
High proficiency in eCommerce/mobile KPIs, analytics, testing and optimization
Proficient in deriving insights from digital analytics and applying to product functional roadmap
Proficient in running workshops and using feedback to develop design prototypes and product requirements
Ability to see the potential product pitfalls before they become a problem for our users and solve these problems
Passionate about all things digital and looking for the next best thing
Excellent leadership, negotiation, interpersonal, and presentation skills
Ability to interact with a diverse set of stakeholders
Ability to facilitate efficient and effective decision making
Drive and ability to work under tight timelines
Strong Program Management, Business Intelligence, and Data skills
Fluent in verbal and written English

B-senior Digital Product Management Administrator Resume Examples & Samples

Awareness of, and interest in, technology and application development, the World Wide Web, learning management systems, and educational publishing
Excellent communication skills and an aptitude for building personal networks and strong working relationships
Attention to detail and excellent organizational skills
A strong interest in higher education, education trends, mobile applications/ technologies, elearning platforms and instructional technology, and the ability to see and act upon business opportunities as they emerge
A strong sense of budget control and timelines
Has good understanding of eLearning platforms and mobile applications/ technologies
Has basic coding skills in HTML, web design, website planning, OAUTH technologies, managing payment gateway systems, ecommerce, SEM, SEO etc
Collaborate and associate with partners to develop and deliver products as per the market requirements
Researching market needs and keeping abreast of developments in technology
Working along with the editorial and media production teams to develop new products, programmes and services consistent with market needs
Demonstrates new products and prototypes
Keeping up to date in the field, serving as a technical resource, and providing support to the editorial, marketing, and product teams and customers on digital media products
Ensuring an efficient handover to the media production team, monitoring schedules and deliverables, and managing timelines as needed by stakeholders

Director, Digital Product Management Resume Examples & Samples

Coordinates with strategic insights teams to understand customer needs, and identifies possible solutions to meet those needs
Applies expertise in state-of-the-art product technologies, and is relied on by top management to serve as a proxy for the market
Works with the Sales and Marketing teams to define strategic eCommerce and merchandising solutions that increase sales as well as NPS and customer satisfaction
Works closely with engineering and experience design teams to ensure product launches on time and to the original vision
Communicates vision, status, and performance metrics to key stakeholders and business leadership on a regular basis
Conducts daily stand ups with working groups as needed
Works in an agile framework
Writes user stories, drives grooming sessions and prioritizes the backlogs of multiple products and programs
Develops detailed product features on an on-going basis, aggressively identifies opportunities for improvement, documents requirements, and develops implementation plans
Performs best practice research and benchmarking, conducts competitive analysis and develops strong understanding of stakeholders to drive development decisions
Other responsibilities also include: gathers input to define product concepts, justifies expenditures for products, defines and analyzes markets and evaluates technologies
Develops, mentors, and trains Product Managers and Specialists to ensure department work performance and objectives are met
Demonstrates excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations and to strategy
Accountable for profit and loss or budgetary management of assigned products
Regular, consistent and punctual attendance. Must be able to work nights and
Weekends, variable schedule(s) as necessary
Experience in eCommerce and a proven track record of increasing sales
Experience in B2B is a plus

Director Digital Product Management Resume Examples & Samples

Digital Product Development / Commercialization
Digital Mobile Apps experience in payments
Product and client lifecycle exp
Go-To-Market
People skills
Drive product development and enhancements including road map and statement of direction development. Lead peers and dotted line relationships through the project lifecycle to deliver development efforts. Maintain awareness and understanding of customer and market needs. Develop business cases to support new product recommendations. Manage issues throughout the product development process including problem identification, root cause analysis, and stakeholder communication. Act as a primary negotiator between internal departments and clients to resolve issues. Provide relevant product information and expertise to support sales effort. Assist with the education and enrollment of consumers into the new product programs. May perform all supervisory duties inherent in a managerial role

Digital Product Management Operational Resume Examples & Samples

Identify strategic “moments of truth” within the digital client experience ecosystem to develop a methodical approach to assess opportunities then design and implement an end-state vision
Lead efforts to monitor and execute on client impacts for key Moments of Truth within the digital experience and mobilize partners to improve with measurable outcomes
Create and manage a LOB intake process for ECR escalations, partnering with ECR and digital product owners to address client feedback
Review, publish and lead a dialogue regarding monthly ECR and other client experience data to identify trends, prioritize LOB actions, and establish key performance indicators to gauge performance
Proactively identify and build process improvements across digital focus to drive revenue and/or cost save opportunities, partnering with Contact Center, Sales & Service Delivery, LSS and Product Management teams
Responsible for defect tracking and management of IBX and Mobile applications
Facilitate change management / quality improvement initiatives with the goal of standardized and consistent quality and organizational effectiveness initiative
Partner closely with the Risk team to review and enhance procedures across all digital teams to ensure compliance with regulatory and audit requirements
Facilitate cross-functional operating model to ensure partner inclusion and accountability by leveraging tools such as the Product Management Gating Process, Impact Statement and Bi-Weekly Status Update Meetings
Serves as primary contact for CP&D regulatory exams and audits to provide product subject matter expertise
Lead a monthly Client Experience meeting with client-facing and Segment partners to review monthly results related to client experience issues, identify areas of focus and track implementation
Primary LOB contact for ensuring that changing priorities are properly introduced through appropriate Intake and Change Control Processes
Effective communications skills, including demonstrated ability to orchestrate and present information and recommendations at all levels within the organization

Senior Manager, Digital Product Management Resume Examples & Samples

Develop, document and present requirements for improvements to the mobile app client experience
Responsible for specific project efforts – participating in project definition and idea generation, planning and executing the work streams for discrete projects or subsets of projects, ensuring effective and efficient development of requirements
Deliver thoughtful, insightful contributions to high-level strategic work across the team
Contribute to the future direction of our digital properties, specifically across Mobile App, and other retail client facing digital properties
Provide thought leadership in the design of new features, processes and interactions to enhance the overall digital client experience
Provide regular and concise updates to management team
Develop and report on key performance metrics
Additional projects and tasks based on business needs

Senior Director Digital Product Management Resume Examples & Samples

Leads setting the customer experience and business capabilities vision and strategy for Ralph Lauren’s global re-platform initiative
Drives business requirements and product feature definition for our global platform to ensure a seamless end-to-end digital customer experience. Defines and assigns features to specific releases to meet key business objectives and serving global customer expectations
Provides product vision and direction for digital experiences that drive consumer engagement, reinforces the brand, and ultimately converts visitors to buyers
Establishes and monitors customer satisfaction and other KPIs to define the success of our digital experiences; identifies and lead efforts to analyze results and continuously improve our performance. Develops and nurtures relationships with key internal stakeholders in support of multiple lines of business
Communicates within the cross-functional re-platform team and on behalf of the team to stakeholders and executives
Understands changing consumer trends to apply strategies and product roadmaps that deliver added value. Generates new product ideas, researching and analyzing for feasibility and business impact
Provides strategic guidance on customer experience improvements that help drive customer acquisition, customer retention, and conversion
Creates insights to guide our strategy and product roadmap through understanding customer’s needs and behaviors, competition and emerging technologies

Analyst, Digital Product Management Resume Examples & Samples

Support product managers with the prioritization and implementation of new web and mobile features and enhancements
Collaborate with designers, product managers, and stakeholders (as needed) on ideation and prototyping
Partner with data/analytics specialists and designers to conduct user research and testing
Liaise with global stakeholders on partner initiatives, communications, and local compliance and approval processes
Own end-to-end user experience by developing a vision and maintaining a product roadmap/backlog
Drive development of end-to-end features and enhancements by partnering with product managers and developers
Contribute to larger platform roadmap discussions
Participate and contribute in Agile ceremonies
Digital product management/development background (1-3 years experience)
Proficient in Microsoft Office products, primarily Excel and PowerPoint
Fast learner with a passion for online and digital products
Strong project management skills; is detail-oriented and can manage multiple work streams
Team-oriented individual with superior written and verbal communication skills; has the ability to collaborate with and influence both internal and external partners
Self-starter with strong analytical skills and a “can do” attitude towards problem solving and decision making
Experience with agile methodologies (SCRUM) and tools (Rally), preferred
Experience with A/B or Multivariate testing, preferred
Ability to travel (10%)

Digital Product Management Senior Manager Resume Examples & Samples

Technical solution definition for IoT (Internet of Things) projects. Develop technical specifications, system architecture, and development plans
Drive technical requirements based on business requirements. Develop user stories
Lead a team of software engineers
Provide subject matter expert support during internal and external presentations for proposed IoT solutions
Technology Partnerships: Tech partner development, including development of technical requirements for integration
Lifecycle management: Manage innovation, including analysis, investment strategy and program management of investment funds
Platform operations: Co-ordinate with Accenture internal organizations for infrastructure outsourcing, application outsourcing and cloud service providers
Minimum of a Bachelor's Degree (in engineering, computer science, or a similar subject area)
Minimum of 7 years product development and product management experience
Minimum of 3 years’ experience working within the Internet of Things space with deep technical knowledge; demonstrable experience and skills at the architect level within IoT, including having worked with one or more of the following: sensors, analytics, cloud platforms such as AWS, Azure, Google, GE; and experience developing applications and their components
Minimum of 7 years’ experience with large scale project deployments (all phases)
Minimum of 5 years’ experience managing a team, with particular experience in recruiting and building new capabilities on the team
Involvement in a minimum of one project involving data analytics and big data concepts (candidate must demonstrate aptitude)
Proven ability to develop relationships in a large organization to achieve goals
Ability to articulate product vision and strategies in support of sales efforts
Proven ability to build, manage and foster a team-oriented environment

Senior Manager Digital Product Management Resume Examples & Samples

Ideate on new eCommerce product ideas, analyze them for feasibility, quantify business impact, and take them from ideation phase to launch phase
Create and manage a roadmap for a portfolio of digital products from strategic planning to tactical activities. Includes the writing of requirement documents, the development of customer wireframes and use cases and working with our engineering team/web development team to deliver and monitor all releases
Conduct market research and user testing to understand how customers are interacting with the websites and develop enhancements based on the results/ analysis. Analysis and research should also include the development of support feedback loops, customer visits, voice of customer studies, and sales interviews
Continuously analyze website performance and customer feedback and respond quickly to diagnose and address issues
In collaboration with the analytics team, create Usability, A/B, Multivariate tests to continuously improve existing websites and consumer experience to drive higher conversion or engagement
Manage vendor relations with regard to external services, build vs buy
Understand how to define success and measure impact. Ability to set priorities and make tradeoffs based on business and user needs
Create product content roadmap and templates to generate A+ content that can be used on both Brady and distributor websites
Provide leadership to UX team who are responsible for understanding the target customers’’ challenges when using a particular product and then designing an elegant solution that helps customers solve those challenges
Minimum 3 years managing a product management team
Hands on experience with agile methodologies as a Product Owner (preferably in B2B and B2C ecommerce)
Excellent project management skills. Ability to manage multiple projects across critical deadlines. Capable of driving projects across cross-functional teams
Blend of technical, management, creative, business and marketing skills
Experience leading the development of at least one product from concept to launch
Strong understanding of User Experience best practices
Strong technology background; ability to communicate effectively with engineering and development
The ability and desire to work in a position that requires both strategic and tactical focus
Experience in A/B testing and data analytics to inform product roadmap
Strong familiarity of emerging technologies, capabilities, and solutions
Strong understanding of ecommerce analytics and metrics
Excellent customer service, interpersonal, communication and problem solving skills
Ability to balance working independently with being a collaborative team member
Data driven with knowledge or either Omniture or Google Analytics

VP Digital Product Management Resume Examples & Samples

Engage with business leaders to understand both Company and functional goals around becoming a Customer Centric retailer
Facilitate directly or through effectively leveraging 3rd party innovation firms to define customer experiences in support of the defined business goals
Translate desired customer experiences into Digital Product roadmaps that align business goal with appropriate investments in the Digital Platforms (website, apps, POS). Partner with business leaders and IT to gain funding
Work effectively with Digital IT to execute the product roadmap in an agile fashion leveraging concept including MVP and fail-fast
Provide leadership, motivation and hands-on direction to product managers, user experience designers and project teams
Identify and nurture relationships with thought leaders, startups, VCs, meet up groups, and academics in order to bring an innovative POV into all discussions around Customer Experience
Recruit top talent and invest in their success
Possess strong leadership skills and serve as the primary contact for assigned initiatives
Requires close working relationship with other departments in the company as well as external contacts
Demonstrated ability to influence cross-functional teams without formal authority
Demonstrated ability to build a Product Management while executing short term goals by operating both strategically and tactically
Must have track record of success in leading teams responsible for building digital products/strategy
Must have experience in customer-facing digital product development with e-commerce
Strong grasp on the full product development lifecycle and in agile methodologies
Very strong change management and documentation skills
Experience developing a platform and APIs to be integrated across enterprise-wide systems
Accomplishment as a people manager and a self-starter attitude
8+ years managing consumer-facing technology web based products, through full life cycle
3+ years working in a digital consumer retail business
Experience in hiring and building best in class digital product management teams
Proven track record of aggressively driving digital product and business strategy
Experience communicating across groups with varying degrees of technical background
The ability to integrate business knowledge and analytical insight to develop sound options and gain cross-functional support for recommendations
Comfort with establishing relationships across levels within organizations, including executive interactions
Strong analytical, interpersonal, collaboration, communication (written, verbal, and technical), presentation, negotiation, influence and problem-solving skills
Ability to work autonomously in a complex environment that may include multiple simultaneous projects
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Digital Product Management Resume Examples & Samples

8+ years professional experience in a digital product function
4+ years leadership experience or direct management experience of individual contributors or team with direct line of responsibility
Demonstrated ability to think strategically and leverage cross-functional teams to develop and execute product strategy
Demonstrated solid business acumen combined with strong technical foundations
Bachelor’s degree in Computer Science, Information Systems, Marketing or Human Centered Design or a related discipline OR 4 years experience in a digital function or related experience can be substituted in lieu of a degree in addition to the minimum years of experience required
Masters degree of Business Administration or other related field
Demonstrated leadership amongst matrixed teams
Familiarity with process engineering methodologies
Experience with digital optimization and performance

Senior Director Digital Product Management Resume Examples & Samples

Responsible for product line performance with targets on orders, revenue, cost & margin. Identifies and influences market trends and opportunities
Drives vision & strategy, roadmap and product lifecycle for sub business unit and its portfolio of products & solutions
Participate in events and industry associations to influence the direction for the business and technology in the segment
Be a domain/business expert for the portfolio to guide teams, establish/refine product management processes and build and mentor high performance team of Product Managers
Work cross functionally across engineering, marketing, sales, internal and external customers, analysts and senior management teams to formulate and execute the strategy
Establish and manage relationship across GE businesses & sub-businesses, partners and customers at director level and above and technical expert levels across industries and geographies
Global travel required as necessary
This role is responsible for a large product or portfolio of products/solutions with typical revenue influence / target in the range of $50-200M USD per year
Will have strong financial acumen and accountability
The leader will report to Executive Product Management Director and responsible to create strong working relationship & influence across product management, engineering and other stakeholder groups to successfully execute business strategy across GE businesses, partners and customers
Lead and develop a team of product managers who are business and domain experts
Will engage customers at director level and above as a trusted partner
Cross functional leadership to define and execute the vision and strategy
Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology,

Director, Digital Product Management Resume Examples & Samples

In partnership with MHHE leadership, develop and evangelize MHHE digital product strategies and vision. Build and maintain a platform roadmap that supports the portfolio team’s short-term and long-term objectives across legacy/future platforms. Ensure the product strategy and timelines are communicated across the organization. and coordinated throughout the organization
Lead a team of Discipline Product Managers responsible for delivering high quality, customer-focused features, services and products at the global platform level (adaptive, assessment, etc.) across all MHHE disciplines. Ensuring that all requirements provided to DPG represent the “voice of the customer” through research conducted by the business
Define and drive the execution of a consistent process for market needs analysis that ensures an understanding of industry trends, competitive environment, usage statistics and key market opportunities. Incorporate this with inputs from all MHHE stakeholders to include Content Delivery, Implementation, Enterprise, Sales, and Marketing. Synthesize the findings into product strategy, feature development, and roadmap to prioritization decisions
Responsible for ensuring solutions can be delivered end to end by partnering with authoring and delivery teams to articulate the needs of internal and external stakeholders to the Agile development teams
Develop a culture of data driven decision making across the organization which informs the product roadmap, solutions to user needs, and helps to mitigate the complexities of working across a matrix organization
Break down and translate complex business challenges and opportunities into digestible, actionable segments to facilitate timely decision making
Collaborate with and influence a variety of stakeholders across departments who have no formal reporting relationship to this position
Balance the needs of working outside-in with the strategic direction of MHHE
Ten or more years’ experience in product management at a technology-based software company
A track record of bringing new, innovative software products to market, preferably with SaaS
Proven ability to build, mentor and lead strong teams
Working knowledge of state-of-the-art online/digital technologies
Strong leadership, verbal and written communication skills; must be able to work in a collaborative environment, negotiate challenges, explain business and technical considerations and recommend solutions
Ability to function successfully within a matrix organizational structure with a history of building effective relationships at all levels
Ability to manage and deliver multiple projects to deadline and budget simultaneously
High organization and ability to thrive in a fast-paced, deadline-oriented environment. Displays and acts with initiative, integrity, and professionalism
Consistent demonstration of strategic thinking by formulating actionable strategies with both short-term results and a long-term perspective
Demonstration of flexibility by adapting and modeling behavior in response to changing conditions and to better meet the needs of internal/external customers and the business
Improve capabilities by creating an environment in which employees can explore, test and learn from mistakes
Act as a partner who works across organizational boundaries and contributes to high functioning teams across MHE
Demonstration of decisiveness by making quality decisions based on data, analysis, experience, and expertise
Ability to research, know unknowns by creating a user research strategy
A Master's degree
Experience in the higher education sector

Digital Product Management Resume Examples & Samples

3+ years of project-based delivery experience in a product-oriented team, with exposure to a digital product- initiative throughout the delivery lifecycle
Proven analytical skills and problem solving ability paired with meticulous attention to detail
Self-motivated and proactive team player who takes ownership of and accountability for projects
Strong organizational skills with an ability to effectively manage competing priorities
Aptitude for building relationships that enable smooth interactions in internal business collaborations
Ability to communicate complex issues to a wide array of internal stakeholders
Desire to work in a fast paced environment, consistently adhering to strict deadlines and evolving priorities
Proficient in JIRA, Excel, PowerPoint, Confluence
Bachelors/ Undergraduate Degree
Technical knowledge (including HTML/CSS/JS/SQL) a plus
Experience working for a financial institution or consulting firm is preferred
Business analysis and project based exposure to consumer lending initiatives and concepts

Director, Digital Product Management Resume Examples & Samples

6-8 years’ experience in one or more of the following areas: product marketing, product/program management, business development, management consulting desired, but not required
Strong product management background
Internet and ecommerce experience highly desirable
Usability and customer-focused design experience required
Experience with A/B testing and Yield management

Senior Director, Digital Product Management Resume Examples & Samples

Ecommerce Product Capability Oversight
Create and manage a customer centric product vision
Partner with business and technology stakeholders to establish a strategy to execute against the product vision
Directly and indirectly manage teams and coordinate individual capability opportunity assessments
Align product vision and execution strategy with relevant executives across Albertson’s Companies Inc
Harness modern technology to accelerate and innovate on new capabilities
Working with business and technology partners, Establish and advocate a roadmap, and secure portfolio funding
Lead a team of product manager’s team responsible for discovery, definition, and execution of individual capability roadmaps
Manage a capability backlog and KPIs
Highlight and advocate for necessary business process and org changes required to successfully drive the product strategy
People Leadership
Coach Product Managers as they respond to project escalations with an assessment of the business implications of changes to project scope, timeline, or resources
Build, lead and inspire Product Managers each responsible for defining and delivering the digital in store product capability roadmap
Create and foster career development and growth paths for team members in alignment with company, product and personal objectives
Create clear and measurable goals and objectives for the team related to the creation and enhancement of timely, high-quality products that support critical business objectives, requirements change management, and partnership with cross-functional teams
Raise awareness of team’s plans, insights and accomplishments to facilitate cooperation across departments and to build a highly performing, highly motivated team
Assist direct reports with ongoing prioritization and resource allocation to ensure that the crucial business initiatives are delivered
Hiring, retention, and succession planning
Functional/Organizational Development
Establish and manage domain identity, KPIs, best practices
Support one or two annual team goals to help support maturity and development of the larger Product organization
Recommend and/or changes necessary to drive and refine greater product management effectiveness
7-9 years’ relevant professional experience required
3-5 years’ experience managing direct reports

VP-digital Product Management Resume Examples & Samples

Degree in Engineering, Computer Science or related field, with 10+ years professional experience in software development
Expertise in computer science fundamentals including problem solving and complexity analysis
Proficiency in in supply chain management and LEAN principles
Excellent verbal and written communication
Direct proficiency in build or directing supply chain management planning systems
Expert in professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
Demonstrated thought leader, delivering new, supporting innovation solutions to exceed customer expectations
Excellent communication, negotiating and influencing skills at all levels of the organization as well as with external organizations
Change oriented – actively generates process improvements; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly
Demonstrated experience embracing “team of teams” way of working
Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer view point, partners with customers to shape future state products and strategy
Ability to work in a dynamic, fast paced environment with limited direction

Director, Digital Product Management Resume Examples & Samples

Build and develop an entrepreneurial product management team that embraces creativity, data, and a constant focus on the customer
Lead the definition and implementation of our agile SDLC processes and best practices in partnership with UX and Development teams
Collaborate across multiple teams, including Marketing, IT, and Operations, and external business partners to develop customer experience and digital capability roadmaps, and maximize the overall business impact of our digital experience and capability improvements
Drive ongoing experience and capability improvements and continually update and prioritize the product roadmap based on product KPIs and metrics, customer research, and market/competitive analysis
Provide strong product leadership and partner with engineering resources to efficiently and effectively drive agile product development including setting scope, prioritizing features & stories, managing progress, and defining acceptance criteria
Represent product management in the cross-functional Ecommerce initiative, defining and evolving our product priorities and roadmap
Assemble and synthesize consumer and competitive insights in your product space, helping the company to understand trends and opportunities
Champion the voice of the customer;personally engage deeply with customers, partners and the field; prioritize product functionality based on customer feedback, market insights and competitive research
Excellent communication, collaboration, negotiation, and interpersonal skills
Proven success managing and coaching talented product management teams
Proven success delivering branded ecommerce digital experiences and capabilities
Proven success delivering intuitive and engaging mobile experiences, both native iOS and Android as well as responsive/adaptive designs in browser
Phenomenal ability to anticipate and understand user needs by incorporating user research, data, and analytics
Strong ability to manage competing priorities and adapt to changing market/business needs while keeping teams engaged and focused on product delivery and continuous improvement
Solid understanding of web, ecommerce, and mobile technologies
Passion for the delivering the best possible experience for the customer
Experience with the agile development methodology and ability to work in a fast-paced, demanding environment with aggressive development schedules
Excellent visual/verbal communicator with strong presentation and storytelling skills (i.e. ability to present to various levels/groups via compelling presentations and demos)

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