Director, Revenue Management Resume Samples

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W Sporer

Waylon

Sporer

7478 Magali Spurs

Houston

+1 (555) 698 8012

7478 Magali Spurs

Houston

Phone

p +1 (555) 698 8012

Experience Experience

New York, NY

Director Revenue Management

New York, NY

Lakin-Doyle

New York, NY

Director Revenue Management

Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix
Optimizes RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix
Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition
Conducts ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition
Continuously investigate new profit and growth opportunities. Consolidats, simplify and create new and existing reports for data analyzing
Responsible for managing and developing the property’s Revenue Analyst to become a Revenue Manager
Continuously investigates new profit and growth opportunities. Consolidates, simplifies and creates new and existing reports for data analyzing

Boston, MA

Director, Revenue Management

Boston, MA

Hyatt-Abbott

Boston, MA

Director, Revenue Management

Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes
Develop comprehensive framework for planning, forecasting, and steering residential revenues across GGK and Channels
Monitoring and executing rate strategies using inventory management tools [CRS, PMS, etc]
Recording, maintaining and analyzing current, historical and statistical data
Participating in the planning processes for the hotel budget, marketing and strategic plans
Monitoring to ensure telephone sales techniques are employed in such a way as to support our selling strategies and driving customer loyalty
Ensures the hotels descriptions and set up in all distribution systems are correct and reflect the hotels selling strategy in all booking channels

present

New York, NY

Regional Director, Revenue Management India

New York, NY

Runolfsson LLC

present

New York, NY

Regional Director, Revenue Management India

present

Manage the implementation of new systems and processes into the business in the area of reservations, revenue management and front office
Develop and maintain information systems to provide accurate, relevant and up to date information
Establish, enhances and maintains productive, quality working relationships with internal and external customers
Provide pre-opening and conversion support to ensure effective pricing and revenue strategies are in place prior to hotel opening
Develops implement and monitors the necessary business processes that deliver useful, accurate and relevant information for analysis
Implement systems and processes to monitor pricing policies and determine changes to drive performance
Calm and assured, works well without supervision

Education Education

Bachelor’s Degree in Hotel

University of California, Berkeley

Bachelor’s Degree in Hotel

Skills Skills

Highly organized with the ability to manage multiple priorities under time constraints is vital to the success of this individual
Has analytical mindset; comfortable processing data and drawing actionable conclusions to move forward
Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word
Comfortable in discussion forums; able to represent ideas succinctly and convincingly
Able to lead and manage a team with diverse knowledge, skills and abilities forward to achieve common goals and objectives
Strategic thinking combined with the proven ability to move strategy to action are foremost attributes
To perform this job successfully, an individual should have general computer literacy skills and knowledge of Microsoft Office applications
Able to recognize operational issues, functional interdependencies and cross-silo redundancies and drive practical solutions
Has knowledge of and adheres to all compliance regulations, policies and procedures
Experience with field execution, sales and merchandising, capability building, and engagement with field leadership and sales operations

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Assistant Director, Revenue Management Resume Examples & Samples

Lead and manage team of Data Scientists and Revenue Management analysts responsible for developing supporting Revenue Management models and solutions across domestic park businesses. Train new and current analysts on revenue management principles, modeling methodologies and system usage
Design and guide development of advanced analytical modeling solutions for Revenue Management, attendance forecasting and related pricing decision making. Formulate and apply mathematical modeling and other optimization methods to develop and interpret information that assists management with pricing decision making. Monitor ongoing performance, establish key performance tracking metrics, validate, and optimize revenue management system assumptions on an ongoing basis
Work with Information Technology team and 3rd party resources to create, launch and manage an automated revenue management system. Support deployment of developed analytical solutions into a business environment and ensure quality end-to-end deliverables. Create detailed documentation outlining design and technical specifications of each solution. Ensure accuracy and effectiveness of pricing strategies, revenue management system output and adjust to maximize commercial impact
Partner with various business stakeholders to identify key factors and requirements for each project, gain buy-in for project methodology and ensure that pricing strategy is easily executable and consistently communicated
Define testing methodology to assess impact of price changes and modify as necessary. Present weekly and annual pricing recommendations to clients, collaborate with product owners to take action to drive additional Operating Cash Flow and per capita spending, and drive performance measurement
Manage workflow of all price changes, product development, content updating, package builds, promotional advertising and channel/placement efforts

Director, Revenue Management Resume Examples & Samples

Graduate Business Degree or other discipline that requires quantitative
Preferred experience working with/supporting Marketing or Sales functions
At least eight years of business experience, some preferably spent in Revenue
High impact communicator – verbal and written
Strong leadership skills are needed and the ability to plan and organize,

Director, Revenue Management Resume Examples & Samples

Active participation and accountability for total hotel profit optimization activities
Leading the optimization of FRHI restaurant RM program, Spa RM program and Function space RM
Ongoing education of Reservations and Front Office ensuring revenue management concepts are understood
Conducting regular audits of PMS, CRS, GRC, GDS, ensuring accuracy of rates, package information and availability
Working with the commercial team to determine effective and engaging offers, which are then offered to the right customer in the right channel
Is engaging and supports the hotels selling strategy in all distribution systems
Works with DOSM and Sales Team members to encourage strategic selection of the right piece of business, using Fairmont guidelines
Tracking competitive set pricing and yield strategies, understanding the comp set’s reaction to changes in the marketplace
Preparing materials for the weekly Revenue Management Meetings and follows the Fairmont guidelines for meeting content
Preparing timely revenue summaries as required
Overseeing the input of contracted wholesale space for each season
Participating in the planning processes for the hotel budget, marketing and strategic plans
Ensuring a clean and safe working environment in accordance to health regulations and adhere to all Fairmont Environmental policies and procedure
At least 3 years minimum experience is a similar role
Demonstrated performance track record
Must display strong analytic al, organizational and administrative skills to be able to deal with multiple priorities simultaneously
Proven leadership skills, experience managing colleagues a plus
Adapt to change quickly and strong multi-tasking

Assistant Director, Revenue Management Resume Examples & Samples

Proven experience in analysis and problem solving required
Self-study and independent work ethics are required
Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word

Group Director, Revenue Management Resume Examples & Samples

Ensuring that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel
Maximizing net room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein
Monitoring demand and recommend selling strategies
Monitoring and executing rate strategies using inventory management tools [CRS, PMS, etc]
Working with the Sales team to determine effective and engaging offers, which are then offered to the right customer in the right channel
Engaging and supports the hotels selling strategy in all distribution systems
Completes all rooms and revenue forecasting
Works with GDOSM and Sales Team members to encourage strategic selection of the right piece of business, using Fairmont guidelines
Reviewing and providing feedback on commentaries for each market segment
Recording, maintaining and analyzing current, historical and statistical data
Providing leadership and guidance to the reservations team
Monitoring to ensure telephone sales techniques are employed in such a way as to support our selling strategies and driving customer loyalty
Ensuring a clean and safe working environment in accordance to the Health & Safety Procedures
At least 2 years minimum experience is a similar role or equivalent
Degree in Hotel /Hospitality in Management
Must display strong analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
Must be flexible with the ability to sustain a high level of productivity and efficiency at all times
Proven leadership, organizational and guest service skills
Strong working knowledge of Property Manager (Opera), IDeaS, MFR (Opera CRS)
Strong problem solving abilities

Director, Revenue Management Resume Examples & Samples

Strong interpersonal and problem solving abilities necessary
Minimum 2 years experience in Revenue Department in a luxury property preferred
Must be a highly organized person with strong planning skills
Goal and results oriented
Analytical skills, strength as a developer and a leader of others are essential
International experience an asset
Energetic, enthusiastic, self-motivated and a charismatic team player
Experience working with IDeaS V5 an asset
Minimum of 2 years’ experience as Sales Manager or 3 year’s experience as Front Office or Reservations Manager, or 2 years’ experience in a related area

Regional Director, Revenue Management India Resume Examples & Samples

Plan effectively within the revenue function and integrates with Sales, Marketing and Ecommerce plans
Create annual plans for region initiatives and hotel activities to ensure aims and objectives are achieved and hotel schedules are realistic
Direct the specialist team to identify opportunities and risks within specific markets and implement initiatives and strategies to maximise revenue
Recommend, implement and monitor appropriate rate and availability activity responding to short, medium and long term business needs
Direct activities in the area of Revenue Management, Front Office Development, Business Analysis and Training and Development to ensure activities contribute to the overall success of the region
Manage the budget allocated within company guidelines
Develop and maintain information systems to provide accurate, relevant and up to date information
Deliver effective business analysis and intelligence to the all stakeholders in order to develop understanding of business trends and develop appropriate reactive and proactive initiatives
Provide the necessary forecast and demand information to sales, marketing and e-commerce/distribution to enable them to develop programs to deliver business to hotels in need periods
Implement systems and processes to monitor pricing policies and determine changes to drive performance
Develops implement and monitors the necessary business processes that deliver useful, accurate and relevant information for analysis
Establish, enhances and maintains productive, quality working relationships with internal and external customers
Implements and monitors processes and systems to ensure that accurate customer information is collected, maintained and made available in order to deliver outstanding customer service and develop relevant sales, marketing and distribution strategies
Ensures hotels are kept up to date with systems changes and Developments Team
Effectively manages the team and provides training and coaching to current and new employees to improve performance and to meet the current and future needs of the business
Contribute to the design of training and development plans and programs which are based on a systematic identification of personal and business needs
Carry out specialist training as appropriate
Manage the implementation of new systems and processes into the business in the area of reservations, revenue management and front office
Manage the implementation and training of systems and processes for new hotels in the region
Evaluate the impact training is having on the team's skills and business performance within the specialist regions identified
Carry out and contribute to projects in order to drive knowledge, capability and performance. Initiate and lead projects to drive revenue performance and ensure the revenue teams within the region are trained and developed to maximise revenues. Provide specialist support, advice and guidance for information systems in the overall sales function including initiating development and improvement of systems within revenue arena
Experience working in global matrix environment with the ability to leverage other cross functional departments
Partner closely with Regional Sales leaders on cross functional initiatives to help meet goals. Develop appropriate market commercial strategies that impact hotel mix of sales to increase revenues and market share
Serve as the Revenue Management expert to regional and hotel leadership
Communicate industry business trends to all properties and make recommendations to maximize revenue opportunities at individual properties
Participate in hotel level recruitment and succession planning efforts
Build, grow and deliver competitive pricing structures
Conduct Market Pricing Analysis (MPA) to determine pricing and compression compared to competitive markets
Present ideas / facts clearly using appropriate interpersonal style
Consider feelings and needs of others in actions & decisions
Modify approach or style to achieve goals
Demonstrate leadership and effectively motivate the team
Support the team & help others when needed
Develop constructive relationships at all levels within the organisation
Maintain effectiveness in situations of disappointment or high pressure
Work with accuracy at an acceptable speed
Work methodically in a way others can understand
Take responsibility for achieving objectives
Communicate clearly both orally and in writing
Handle the variety and complexity of the job
Understand the global impact of local initiatives
See issues in business and financial terms

Director, Revenue Management Central China Resume Examples & Samples

Revenue & Yield Policies
Develop a rational and disciplined decision making process for maximizing revenue & profit whilst minimizing risk under current and anticipated market conditions
Develop effective operating procedures to enable the consistent delivery of our brand promise
Commercial Support
Provide support & guidance to operations in order to drive maximum commercial performance through coaching, training, effective use of information & systems, and support in making the right short, medium & long term commercial decisions
Implementation
Manage and execute the implementation of front office & rooms related sales, marketing and product standards & technology in order to ensure effective adoption and benefit delivery
Planning and Organizing - Plans effectively within the revenue function and integrates with Sales, Marketing and Ecommerce plans
Directs the specialist team to identify opportunities and risks within specific markets and implement initiatives and strategies to maximize revenue
Manages the budget allocated within company guidelines
Management Information - Develops and maintains information systems to provide accurate, relevant and up to date information
Delivers effective business analysis and intelligence to the all stakeholders in order to develop understanding of business trends and develop appropriate reactive and proactive initiatives
Provides the necessary forecast and demand information to sales, marketing and e-commerce/distribution to enable them to develop programs to deliver business to hotels in need periods
Implements systems and processes to monitor pricing policies and determine changes to drive performance
Develops, implements and monitors the necessary business processes that deliver useful, accurate and relevant information for analysis
Customer Relationships - Establishes, enhances and maintains productive, quality working relationships with internal and external customers
Liaises with area and regional colleagues, VP of Ops and General Managers to understand requirements and business needs from the revenue function
Attends and contributes to regional forums / meetings in order to deliver information, progress updates and participate in the development of future plans and strategies
Ensures hotels are kept up to date with systems changes and developments
Team Management, Training and Development - Effectively manages the team and provides training and coaching to current and new employees to improve performance and to meet the current and future needs of the business
Maintains the required people and performance management documentation in line wit company requirements
Identifies training needs within the regional and hotel teams and plans development programs to address them
Contributes to the design of training and development plans and programs which are based on a systematic identification of personal and business needs
Carries out specialist training as appropriate
Manages the implementation of new systems and processes into the business in the area of reservations, revenue management and front office
Manages the implementation and training of systems and processes for new hotels in the region
Evaluates the impact training is having on the team's skills and business performance within the specialist regions identified
Project Development - Carries out and contributes to projects in order to drive knowledge, capability and performance
Initiatives and leads projects that ensure the revenue teams within the region are trained and developed to maximize revenues
Initiates development and improvement of systems within revenue arena
Provides specialist support, advice and guidance for information systems in the overall sales function
Experience working in global matrixes environments with the ability to leverage other cross functional departments
Serve as the Revenue Management expert to regional and hotel leadership. Communicate industry business trends to all properties and make recommendations to maximize revenue opportunities at individual properties
Provide pre-opening and conversion support to ensure effective pricing and revenue strategies are in place prior to hotel opening
Leverage current technologies with best practices to maximize total hotel revenue
Lead an ongoing review process to help property teams identify trends and opportunities to maximize revenue for transient, group, and catering segments
Presents ideas / facts clearly – using appropriate interpersonal style
Considers feelings and needs of others in actions & decisions
Modifies approach or style to achieve goals
Demonstrates leadership and effectively motivates the team
Develops constructive relationships at all levels within the organization
Maintains effectiveness in situations of disappointment or high pressure
Works with accuracy at an acceptable speed
Works methodically in a way others can understand
Takes responsibility for achieving objectives
Communicates clearly both orally and in writing
Calm and assured, works well without supervision
Handles the variety and complexity of the job
Understands the global impact of local initiatives
Understand the key measures and drivers of the business
Sees issues in business and financial terms
Able to speak and write Mandarin fluently
At least 2 years practical working experience within revenue management in a hotel/corporate environment

Director Revenue Management Resume Examples & Samples

Optimizes RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix
Develops and implements effective reports and analyses to optimize revenue in each market segment and Distribution Channel
Consolidates, prepares and communicates yield management data for senior management on a daily basis, offering recommendations for revenue maximization (Forecasts, rate changes, competitive impacts, and dilution and displacement analyses)
Develops and implements a consistent and best of breed set of templates, reports and analyses
Conducts ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition
Responsible for all short and long term forecasts including weekly forecasts, 30-60-90-120 Forecasts, in-the- month forecasts, and the annual budget
Oversees the collection and data storage of key historical data to assist the properties in the ongoing daily implementation of rate strategies, analysis of reports, recommendations for continued revenue generation and efficiencies
Develops and maintains an evaluation program to determine results from consolidated Revenue Management Meeting decisions
Assists in the financial forecasts and evaluation of various marketing, value added, and pricing programs to ensure they are delivering the expected contributions to RevPAR and profits
Provides input and direction in the development and monitoring of fiscal budgets, division operations and marketing strategies to produce both short term and long-term profitability for the property
Investigates and identifies new distribution channel opportunities and manages for optimum channel inventory access
Reviews and recommends all promotional opportunities, sponsorships, and strategic partnerships with various internal departments within the property and corporate
Continuously investigates new profit and growth opportunities. Consolidates, simplifies and creates new and existing reports for data analyzing
Understands the macro and micro-economic variables affecting supply and demand in the local marketplace, and use this knowledge to create accurate operational and financial room revenue forecasts
Monitors and communicates fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency
Oversees process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits
Completes all required month end reports with detailed analysis. If necessary, completes action plans for the property to follow to create additional production/revenue
Oversees and ensures timely preparation of various monthly, quarterly and annual reports in accordance with established practices and procedures, distributing reports to management as appropriate
Participates in the development of the property pricing strategies to ensure corporate increased volume, market share, and hotel revenue, monitoring current booking trends and recommending marketing strategy modifications accordingly
Responsible for managing and developing the property’s Revenue Analyst to become a Revenue Manager
A Bachelor of Science degree in Hotel/Business Administration, with emphasis in Statistic, Finance, Accounting or Marketing
At least three 3 years of relevant operations experience in a major hotel/resort in a managerial position
Experience in financial analysis, accounting principles and theories with the successful application of these concepts in a hotel/casino environment
Ability to maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines
Ability to perceive and be aware of management’s reporting needs and the ability to translate information into readable and logical report structure
Ability to apply mathematical analysis, to understand, comply, and uphold all departmental and Company rules, regulations, policies and procedures
Ability to access all areas of the facility and travel off property when representing Corporate
Ability to establish/maintain effective working relationships with staff and management
Ability to work in a fast-paced, busy, and somewhat stressful environment
Ability to establish and implement new policies and procedures
Possess skills in preparing and maintaining records and writing correspondence
Able to lead and mentor a team
Working knowledge of personal computer software programs such as Word and Excel

Director, Revenue Management Resume Examples & Samples

Minimum 6 years experience in Hotel Revenue Management in properties with strong group contribution
Proven track record in optimizing business mix and revenue contribution from group rooms, F&B spend and ancillary revenue streams
Strong communication, interpersonal and influencing skills
Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word, Powerpoint
Experience working with Opera or other Property Management System; Opera or other Central Reservation System; Opera or other Sales & Catering system; Ideas or other Revenue Management system required. Experience with FRHI specific systems, Travelclick products and channel management systems are an asset
Experience working with Ideas or other Revenue Management system required
Excellent verbal and written communication skills in English are required

Director, Revenue Management & Reservation Resume Examples & Samples

Independent and self reliant
Strategic thinking combined with the proven ability to move strategy to action are foremost attributes
Comfortable in discussion forums; able to represent ideas succinctly and convincingly
Knowledge of FRHI Sales & Property Management automation including Opera Property Manager System, Opera Central Reservation System, OXI Interfaces, Opera Sales & Catering, and myRPMS/IDeaS are an asset

Director, Revenue Management Resume Examples & Samples

Executes all phases of Revenue Management initiatives in the OPCO, including but not limited to tailoring market strategy for sales rep cost, customer price and deals
Works as primary influencer for all pricing and margin related routines and actions
Implements key policy and technology changes at the OPCO, trains key personnel, and is accountable for OPCO wide execution
Sets pricing and margin thresholds for the OPCO
Serves as approval point for Sysco funded deals, CPAS/MDA and other customer investment above agreed to thresholds
Oversees equity management for the OPCO
Collaborates with OPCO leadership to develop appropriate solutions, aligned with market and corporate strategies, to address business challenges
Drives alignment with OPCO leadership on approaches to successfully execute initiatives
Analyzes trends and develop strategy at OPCO level to optimize revenue and margin
Review, analyze, and explain P&L (margin components) results at OPCO level, and responds to outliers of margin performance to reduce variability
Perform reporting and analysis to support business/margin decision making at OpCo
Act as subject matter expert on applicable processes and programs impacting margins, conducting training and coaching for District Sales Managers and sales representatives
Demonstrates well developed influencing skills with the ability to easily connect in a credible manner with leadership
10 years minimum experience in a Revenue Management, Sales or Finance/Merchandising role OR
10 years minimum experience working in a project, results-driven or field engagement type role
Must maintain a valid driver’s license with a driving record that meets Company minimum standards
Must maintain current automobile insurance with the following limits Bodily injury $100,000 each person and $300,000 each accident; property damage of $100,000
Must be willing to sign a Sysco Protective Covenants Agreement
Able to recognize operational issues, functional interdependencies and cross-silo redundancies and drive practical solutions
Proven track record of working under tight deadlines and producing recognized results
Up to 15% travel may be required in this role

Director, Revenue Management Resume Examples & Samples

Responsible for all revenue management pre-opening functions for the property
Conducts competitive and demand analyses and provides critical analysis of chosen strategies, room statistics and general demand factors to ensure the most effective and efficient balance between demand and availability
Monitor and develop team member performance to include, but not limited to, providing supervision professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Participate in and facilitate revenue management meetings

Director, Revenue Management Resume Examples & Samples

High School Degree/GED
A minimum of four (4) years of Hotel Revenue Management experience
A minimum of two (2) years of Managerial experience
Experience working in a Full Service hotel with 500+ rooms
Revenue Management experience either as an Assistant DRM or as a Director of Revenue Management
Strong Group Sales Experience

Director, Revenue Management Resume Examples & Samples

A minimum of three (3) years of Hotel Revenue Management experience
BA/BS Bachelor's Degree
Experience working with GRO
Experience working in a Full Service hotel

Director, Revenue Management Hilton Aruba Resume Examples & Samples

Ability to direct and motivate a team
Strong proficiency in Microsoft Suite including PowerPoint, Outlook, Excel and Word
Working in the travel industry in marketing research, revenue analysis and/or revenue management
Strong experience in Hospitality forecasting, pricing and inventory control
Ability to travel as needed
Experience working in a hotel revenue management system such as OnQ revenue management; OnQ forecast management, OnQ rate and inventory, OnQ property management, Delphi, and/or our Company revenue management toolkit
Experience working in a Full Service hotel with 350+ rooms
Ability to work with Microsoft Office Suite specifically Excel, creating complex workbooks including the use of macros, visual basic, pivot tables and compound intricate formulas

Director, Revenue Management Resume Examples & Samples

Manage demand, forecasting and inventory as it relates to driving revenue opportunity for the hotel
Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
Ensures accurate and timely preparation of analytical reports
Previous leadership experience within a similar role required
Computer literate in Microsoft Window applications and relevant computer applications required
University/College degree in a related discipline required
Must be extremely detailed oriented
Excellent communication skills, both written and verbal required

Director, Revenue Management & Analytics Resume Examples & Samples

Lead the strategic vision and tactical approach of the Revenue Management & Analytics Team, including the disciplines of Pricing, Planning & Forecasting, and Revenue Management, to drive revenue and profits for the resort
Incorporate channel best practices from Walt Disney Parks and Resorts located around the world into the day-to-day operation and share Iocal learnings and best practices with the Walt Disney Parks and Resorts segment team
Lead the forecast, pricing, and revenue management functions by developing a team that is highly proficient in the application of forecast and optimization science. This team needs to be capable of providing in-depth analyses and business insights to improve profits through appropriate pricing and demand management
Develop the team's talent, including the grooming of future successor(s)
Lead the process of developing objectives and strategies to attract, develop, and maintain motivated and productive Cast Members in the three disciplines of the Revenue Management & Analytics team
Identify long term objectives and implement plans to reach those objectives through the empowerment of the Revenue Management & Analytics Cast
Support the annual Operating Plan and Ten Year Plan processes by providing insight to future sales volumes and revenues
Provide Shanghai Disney Resort Steering Committee with guidance regarding pricing and longer term profitability decision making
Provide the organization with actionable insights regarding revenue drivers to improve profitability while meeting local and regional strategies
Create and maintain business relationships with key business partners in Sales, Marketing, Finance, IT, and Operations to identify opportunities to improve long term Company profits as well as to execute the plans on a daily basis
Balance a data-driven analytical approach with a creative problem solving approach so complex issues can be effectively defined and holistic solutions delivered
Lead strategic pricing development for all business including rack rates and seasonality calendars
Coordinate the promotional pricing development (mainly for the resorts and theme park) and recommend actions to sustain the demand and fill gaps
Yield manage resorts and table service inventories to optimize line of businesses' revenue and profitability
Develop and provide accurate short- and long-term forecasts for theme park attendance, resort occupancy and revenue (theme park, resorts)
Strategically leverage the packaging of product in accordance with the dynamic nature of China's marketplace and the industry's distribution channels
15+ years of pricing or revenue management experience with a high understanding of forecasting and planning
Proven and assertive communicator who can interface effectively at all levels of the organization and influence business results through engagement, persuasion, and negotiation
Proven experience leading, motivating, and managing a highly analytical team in a fast paced, entrepreneurial environment
Fluent in English and Mandarin preferred
Demonstrated business savvy
Strong organizational skills and the ability to multi-task
Strong cross-functional partnering skills
Master’s Degree in related field preferred

Director, Revenue Management & Reservations Resume Examples & Samples

Maximizes hotel RevPAR through a thorough understanding of all booking channels and management of inventory and rate therein
Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting
Liase with Group and Business Sales Managers, Reservations and Front Office to ensure yield and revenue management principles are understood and followed
Operationalizes hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels
With rate integrity a cornerstone of our pricing strategy, the DRMR will maintain rates which promote integrity and which protect the order of long-term customer value
Works with DOSM & Director of Public Relations to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel
Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to, and implements those changes in distribution plan accordingly
Develops fundamentals and provides guidelines to maximize revenues related to the sale of catering events, function space and all other revenue streams at the Hotel
Completes all rooms and revenue forecasting to accurately project unconstrained demand using Demand Analysis Strategy (DAS)
Works with DOSM and Sales Team members to encourage strategic selection of the right piece of business
Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace
Conduct regular audits of GDS, SellWeb, MFR, Hotel Internet Site, IMM and ODD sites to ensure accuracy in hotel information, rates, packages and availability
Prepares timely revenue summaries as required by the RM Team
Leads the Reservations Colleague ensuring proper hiring, training and scheduling
Conducts valuable performance reviews and provides on-going feedback to Reservations Colleagues while providing opportunities for learning and development
Adhere to all Fairmont Environmental and Health & Safety policies and procedures
Provides training to Reservations and Front Desk employees on upselling and negotiating techniques
Provides a professional image at all times through appearance and dress
Follows company policies and procedures
Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word, WordPerfect
Knowledge of Fairmont PMS and Sales software an asset
Minimum of 2 years experience as Sales Manager or 3 years experience as Front Office or Reservations Manager, or 2 years experience in a related area
Bilingual (English and French) an asset

Senior Director, Revenue Management Resume Examples & Samples

A strong leader, able to build, lead and inspire a high-performing team
A strategic thinker, able to anticipate, think critically, evaluate, and act
Strong analytic skills, able to analyze and interpret data and develop actionable insights
Business acumen, able to run a P&L, know where to make investments, know where to drive efficiency
A communicator, able to present ideas effectively through data visualizations, written and verbal presentations
Collaborative, a relationship builder, able to navigate effectively across organizations and culture
Passionate adoption of Choice’s Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect required
A Bachelors or Master’s degree or an equivalent combination of education and work-related experience. MBA preferred (or work towards one) or equivalent years of experience
Minimum 8 years of relevant work experience in pricing & revenue management, business and data analysis, financial analysis, and a minimum of 3 years in a Director position
Experience with revenue management in an airline, hotel or retail environment
Comprehensive knowledge of pricing and revenue management systems, practices and emerging technologies

Director, Revenue Management Operations Resume Examples & Samples

A minimum of seven (7) years of experience in the travel industry
Proficient in the use of Microsoft Office tools with strong Excel and PowerPoint skills
Demonstrated results focus, knowledge of the discipline of hotel revenue management and excellent collaboration skills
Strong organizational skills and an ability to work effectively under pressure as well as meeting given deadlines
A minimum of six (6) years of experience at the Director level
A minimum of four (4) years of cross functional experience in hotel management of related industry (Cross brand or product line experience preferred)
A minimum of four (4) years of experience using revenue management database systems and tools, automated systems and software programs
Adaptable experience with hotel property management systems
Strong experience in hospitality and inventory control

Director, Revenue Management Resume Examples & Samples

Maximize total hotel room revenue from all booking sources through analysis and management of PMS, CRS, Delphi, GDS and OTA
Monitor transient, tour and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
Operationalizes hotel and corporate pricing strategies through definition and management of rate levels, hurdle points, which are congruent with demand factors. and managed through all distribution channels to maximize RevPar
Works with DOSM to evaluate group thresholds
With DOSM, establishes and presents hotel pricing levels for implementation
Owner of Revenue Management System (IDeaS V5). Responsible for configuration, forecast validation and daily interaction with system and decision produced
Reviews competitive set pricing, yield strategies and completes analysis of the market and its opportunities based upon the competition
Support the Royal Service Manager in ensuring all Reservation Agents are knowledgeable in room and hotel service pricing and packaging
Conduct regularly scheduled RevPro, Forecast and Budget meetings and makes sure minutes are taken, distributed and followed up on
Completes all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term. Participates in the annual budgeting process with DOSM/DOF
Maintains records pertaining to market segments, transient pace numbers, forecasts, and other rooms data
Balance operational, administrative and Colleague needs
Helps preparing and presenting forecast and budget presentation to Corporate and Ownership
Prepare and present weekly and monthly analytical reports
Ensures the hotels descriptions and set up in all distribution systems are correct and reflect the hotels selling strategy in all booking channels
Minimum two years leadership experience within a similar role required
Must be extremely organized and detailed oriented

Managing Director, Revenue Management Resume Examples & Samples

Lead transformation of Revenue Management/Pricing team into a world class organization
Delivery of annual passenger revenue budget
Oversee Inventory and Pricing strategies across the network
Provide strategic direction across all RM functional divisions
Present and provide details to senior leadership on revenue results, advance trends and plans to address/improve performance
Develop leadership pipeline in the Revenue Management department
Represent RM interests in the development of the commercial strategy
Partner with Dir of RM Analytics to further enhance RM/Pricing system capabilities
Meet with relevant external partners to further leverage partnerships to enhance revenue performance
Lead, develop, and mentor team members
Lead broad strategic projects and ad-hoc analysis
Graduate degree in quantitative / analytical discipline

Director, Revenue Management Resume Examples & Samples

Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein
Continuous analysis of changing channel distribution models and the impact on consumer booking trends
Works with Director of Sales and Marketing and Sales Team members to effectively communicate and encourage strategic selection of the right piece of business, in keeping with Fairmont guidelines
Completes all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term. Participates in the annual budgeting process with Director of Sales & Marketing
Chairs weekly Revenue Management Meetings and presents weekly revenue agenda items. Weekly minutes are taken, distributed and discussed at the subsequent meeting to ensure action is taken
Works closely with Director of Sales & Marketing and Director of Group Sales on all group bookings
With Director of Sales & Marketing, establishes and presents hotel pricing levels for implementation
Full understanding of the competition and market mix; both locally and overseas
Maintains a high level of professionalism in all aspects of job performance
Oversees the Reservations team , and liaises with Front Office, Sales and Conference Services to ensure the highest level of guest service is maintained while maximum profit is generated
Develops long term selling strategy with Director of Sales and Marketing, and Director of Group and Leisure Sales
Develops short term selling strategies with revenue management team
Maintains a strong relationship with GRC and Distribution Services
Ensures operational accuracy of CRS, GDS, PM, MFR, and OPERA
Coordinates updates/stay restrictions or rate changes to reflect the hotel's selling strategy in response to the market demand
Adheres to all Fairmont Environmental policies and procedures
Minimum of 2 years experience as a Director of Revenue Management. Additional experience in sales, front desk, and reservations
In depth knowledge in the use of automated systems including but not limited to PMS, CRS, Channel Management Tools as well as Microsoft Office. Previous experience with IDeaS is preferred but not required
Strategic thinking, long-range planning and vision are foremost attributes with a strong analytical mindset
Problem solving and team building skills and experience
Ability to work independently, yet respond to internal customer's needs
Highly organized and able to handle multiple priorities with limited time constraints is key to success for this individual
Experience and education in Yield Management
Strength in the use of Word, Excel, PowerPoint
Ability to work independently, yet respond to the internal customer’s needs
Highly organized and able to handle multiple priorities under pressure

Regional Director, Revenue Management Resume Examples & Samples

BA/BS Bachelor's Degree or commensurate work experience
A minimum of seven (7) years of experience in revenue management or analytical roles
A minimum of five (5) years cross-functional experience in hotel management or related industry
A minimum of four (4) years of managerial experience
Proficiency with standard Microsoft Office tools
Ability to travel on short notice and adaptable to schedule changes
A minimum of ten (10) years of professional experience
Strong experience in hospitality forecasting, pricing and inventory control
Experience with Hilton software programs
Cross brand or product line experience

Director Revenue Management Consolidated Center MEA Resume Examples & Samples

Delivers presentations in a concise, well-organised manner
Presents clear and logical arguments and decision based on factual data
Recognises trends in data
Confident in communicating with a wide range of people, both inside and outside the centre
Supports the team & helps others when needed
Develops constructive relationships at all levels within the organisation
Adapts willingly to change
Identifies priorities effectively, balancing importance, urgency and resources
Manages own personal time efficiently within tight schedules
Works effectively and accurately in a fast-paced environment
Reacts quickly with determination and energy, whilst remaining calm and level headed in order to deliver results
Management skills e.g. Leadership, Organisation, Communication, Control, People Management, Coaching and Presentation skills
Hotel School / Apprenticeship or Graduate Training or other degree level education, or experience in lieu thereof
Practical working experience within leading a revenue management team
Practical working experience in a corporate role relating to distribution or revenue management
Previous systems experience – PMS – OnQ
C&B Sales – Delphi
Advanced Excel, Powerpoint & Word

Assistant Director, Revenue Management Resume Examples & Samples

Partner with Reservations to ensure efficient management of daily group inventory to maximize inventory and profitability
Participate in competitive and demand analyses
Assist in daily department management and participate in and facilitate meetings

Director, Revenue Management Resume Examples & Samples

Degree / Diploma in Hotel Management
Minimum 3 years experience in revenue management at 5 star property
Knowledge of Accor Sales & Property Management automation including Opera Property Manager System, Opera Central Reservation System, OXI Interfaces, Opera Sales & Catering, and myRPMS/IDeaS are an asset
Fluent in English and Turkish written and spoken
We offer excellent career development and growth opportunities for local applicants with talent, dedication, drive and passion to be part of a leading global luxury hospitality brand

Director Revenue Management Resume Examples & Samples

Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix
Develop and implement effective reports and analyses to optimize revenue in each market segment and Distribution Channel
Consolidate, prepare and communicate yield management data for senior management on a daily basis, offering recommendations for revenue maximization (Forecasts, rate changes, competitive impacts, and dilution and displacement analyses)
Develop and implement a consistent and best of breed set of templates, reports and analyses
Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition
Oversee the collection and data storage of key historical data to assist the properties in the ongoing daily implementation of rate strategies, analysis of reports, recommendations for continued revenue generation and efficiencies
Develop and maintain an evaluation program to determine results from consolidated Revenue Management Meeting decisions
Assist in the financial forecasts and evaluation of various marketing, value added, and pricing programs to ensure they are delivering the expected contributions to RevPAR and profits
Provide input and direction in the development and monitoring of fiscal budgets, division operations and marketing strategies to produce both short term and long-term profitability for the property
Investigate and identify new distribution channel opportunities and manages for optimum channel inventory access
Review and recommend all promotional opportunities, sponsorships, and strategic partnerships with various internal departments within the property and corporate
Continuously investigate new profit and growth opportunities. Consolidats, simplify and create new and existing reports for data analyzing
Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency
Oversee and ensure timely preparation of various monthly, quarterly and annual reports in accordance with established practices and procedures, distributing reports to management as appropriate
Participate in the development of the property pricing strategies to ensure corporate increased volume, market share, and hotel revenue, monitoring current booking trends and recommending marketing strategy modifications accordingly
Bachelor degree in Hotel/Business Administration, with emphasis in Statistics, Finance, Accounting or Marketing
At least 3 years of relevant operations experience in a major hotel/resort in a managerial position
Establish/maintain effective working relationships with staff and management
Work varied shifts including weekends and holidays

Area Director, Revenue Management Resume Examples & Samples

Provide complete revenue management support to a cluster of hotels within the hospitality group portfolio
Accountable for managing rooms inventory for the hotel. Ensuring that the inventory is allocated and restricted properly in order to maximize total hotel revenues and profits
Analyze group and transient pace reports to correctly position room rates for each market segment
Provide continuous business evaluation and analysis of competitive sets, price positioning, seasonality and mix along with corporate negotiated RFP strategies
Conduct weekly strategy meetings to review market share performance and upcoming pricing, restriction and channel strategies by market segment along with current booking pace by market segment
Maintain strong relationships with third party market managers on behalf of all of the hotels in the region
Complete brand systems training and perform brand system and distribution channel audits to ensure proper rate plan restrictions and strategies are in place
Run, analyze, compile and store rate shop and travel click business intelligence reports
Reconcile revenue management reports with accounting and sales systems reporting. Validate accuracy and communicate errors and discrepancies
Assist in the development and daily preparation of all managerial reports used for tracking and analysis
Assist with rate loading, group business evaluation and displacement analysis. Create tools for displacement analysis and update Delphi MAR and transient protected fields if necessary
Review group and convention block and pick-up activity ensuring all revenue opportunities and procedural guidelines are met
Update full year forecast monthly, prepare budget and business plans
Measure, analyze and report out on booking trends, pickup, no shows, and sources of business
Develop and maintain constructive and cooperative working relationships with corporate support staff and hotel teams
Run daily revenue management and weekly strategy meeting reports, distributing to key stakeholders
At least three (3) years’ experience in a hotel revenue management position
Expert user of Microsoft Excel
Experience with Microsoft Office: Word, PowerPoint, and Outlook
Experience with revenue management, property management, and sales management systems. Hilton, Marriott and IHG systems experience preferred
Must have strong attention to detail and ability to spot errors and inconsistencies in data and analysis
Ability to work well under pressure and effectively handle multiple and concurrent tasks
Ability to collaborate with a team and act in an objective manner to solve problems

Director, Revenue Management Resume Examples & Samples

7+ years of previous work experience in the CPG industry with an emphasis in market research and/or trade/price analysis
5+ years' experience directing pricing teams required
Strategic thinker and problem solver who has the ability to apply analytic solutions to business problems
Understanding of, and preferably experience with, original pricing research techniques elasticity, Price structure creation, conjoint analysis, and similar techniques
Experience with syndicated data – Nielsen
Demonstrated ability to collaborate and influence across multiple teams- marketing, sales executives, senior management etc

Director, Revenue Management Resume Examples & Samples

Manage and negotiate reimbursement with commercial insurance plans to achieve reimbursement objectives and develop overall commercial reimbursement strategy
Support of the NxStage Kidney Care Clinics throughout the country with commercial insurance relationships
Identify prospective opportunities or coverage issues with commercial insurers
Identify appropriate executive level(s) to contact within payer organization and develop relationships to meet reimbursement objectives
Conduct regular field travel to interact with key accounts and address any past referral challenges and discuss concerns regarding reimbursement
Work with other NxStage Kidney Care departments as a resource on reimbursement issues and ongoing understanding of commercial reimbursement
Ensures and adheres to strict confidentiality when handling patient information, according to the HIPAA Privacy Act and NxStage Kidney Care policy and procedure regarding confidentiality. Complies with all NxStage Kidney Care information security practices
Participate in special projects and perform other duties, as required
Excellent customer service, communication, organizational, and interpersonal skills required
Responds promptly to customer needs; Solicits customer feedback to improve service; responds to requests for service and assistance; Meets commitments
To perform this job successfully, an individual should have general computer literacy skills and knowledge of Microsoft Office applications
Has knowledge of and adheres to all compliance regulations, policies and procedures
Bachelor’s degree or higher required
Minimum of seven years of experience in commercial reimbursements with a significant amount of time in reimbursement for dialysis services
Demonstrated analytical, negotiation and problem solving skills

Director Revenue Management Atlantic Resume Examples & Samples

Must be fluent in English (written and spoken)
Excellent knowledge of revenue management systems
5+ years of experience in inventory management or pricing
Previous managerial experience
Analytical ability to create models and generate spreadsheets to provide support for recommendations
Ability to create PowerPoint presentations and present to various audiences
Successful completion of interview required to meet job qualifications
Reliable, punctual attendance is an essential function of the position

Director Revenue Management & Distribution Resume Examples & Samples

Previous experience in multi-property revenue management and distribution mandatory
Previous experience in Regional Revenue Management/Corporate office experience
Previous experience in leading Cluster or consolidated Rooms Operations preferred
5-7 years previous responsibilities for regional (multi-property) revenue management and/or distribution, leading and building teams, successfully, and influencing stakeholders in highly diverse matrixes organizations is highly important is required
Excellent technical knowledge of revenue management systems and capabilities to drive advanced analytics in the area of revenue management. Strong understanding of distribution systems supporting GDS, OTA, and other interfaces
Able to demonstrate key insights derived from fact-based decision-making
Highly results oriented with experience identifying and improving ROI of marketing efforts
Solid leadership management skills having previously demonstrated ability to effectively manage teams and influence peers and other leaders
Effectively uses Opera PMS, Opera Reservations System, Microstrategy, Excel, TravelClick 360 and IDeaS revenue management system
Strong project management skills. Able to conceive and implement projects from start to ffinish, manage processes, expectations, outside venders and build commitment to key deadlines
Experience developing revenue management and distribution strategy: analyzing marketing / business situations to identify key insights and specific pricing and revenue management plans
Strong overall business perspective that extends beyond revenue management
Combination of strategic, “big picture” thinking and strong tactical execution
Management and Supervisory experience of teams
Excellent negotiation and persuasion skills
Keen attention to detail

Director, Revenue Management Resume Examples & Samples

Optimisms hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels
With rate integrity a cornerstone of our pricing strategy, the RM will maintain rates which promote integrity and which protect the relationships with long term customers
Works with RM Team to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel
Works with RM Team to determine unconstrained demand and maintains the data within the DAS, both future and historical
Works with DOSM and Sales Team members to encourage strategic selection of the right piece of business, in keeping with Fairmont guidelines
Chairs and prepares materials for the weekly Revenue Management Meetings and follows the Fairmont guidelines for meeting content
Ensure a clean and safe working environment in accordance to health regulations and the hotel’s health and safety program
Adhere to all Fairmont Environmental policies and procedures
Highly organized with the ability to manage multiple priorities under time constraints
Knowledge of Fairmont Sales & Property Management automation including Property Manager, CRS, OXI Interfaces, Opera Sales & Catering, and myRPMS/IDeaS
Minimum of 5 years experience as a Director of Revenue. Resort experience is an asset

Director, Revenue Management Resume Examples & Samples

Develop guest room pricing and distribution strategy recommendations to include all market segments and distribution channels to maximize profit through proper room brand, segment and channel mix management
Responsible for implementation of effective inventory management and pricing strategies in all distribution channels including but not limited to PMS/ CRS, HBSI and similar electronic distribution channels, branded websites, 3rd Party websites, Central Reservation Office (GRC), and Global Distribution System (GDS)
Closely monitor competitive pricing, understand impact of relative pricing decisions on property performance and comp set pricing strategy. Present related information and recommendations to RevMax team
With rate integrity a cornerstone of our pricing strategy, the Revenue Manager will maintain rates which promote integrity and which protect the order of long term customer value
Responsible for effective implementation and compliance with FRHI Revenue Management Standards and RM related Accounting standards
Complete understanding and effective, timely execution of current and new RM tools
Educate sales team on effective use of Group Pricing Model to improve profitability of group bookings
Provide Executive Committee with regular revenue management updates
Produce accurate forecast on monthly basis, and as directed
Plays an active role in developing and updating Budget, Forecasts, and Strategic Sales Plan
Responsible for maintaining Rate parity above 90% in all channels
Responsible for accurate Rate loading in all channels including appropriate package allocation where applicable and in line with corporate SOPs
Develop materials for ownership month end review meeting
Responsible for Room description and hotel content on all electronic distribution channels. Regularly audits presentation of hotel information on such channels, coordinates description updates with marketing and implements changes
Assists with creation of and follow up to marketing opportunities as needed
Advanced Computer literacy in Microsoft Windows applications
Expert in all revenue management related systems including but not limited to, Channel management systems, Rate shopping service, PMS and CRS
Six years hotel management experience with a minimum of four years as a Reservations Manager University/College degree in a related discipline required
Excellent communication skills, both written and verbal required along with strong problem solving abilities
General awareness of hospitality industry and travel habits and buying pattern of its guests
Highly responsible & reliable, self motivated and self driven as well as proactive planner

Regional Director Revenue Management Resume Examples & Samples

Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process
Provide guidance to direct reports in problem identification and resolution
Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution
Accompany direct reports on hotel visits occasionally to assist in training and ensure teams are providing effective problem analysis/resolution
Identify training opportunities within the team and coordinate/facilitate training at regional events to eliminate gaps
Develop and implement innovative revenue performance strategies to drive hotel revenue performance in assigned markets
Guide team in finding the best approach for implementing and communicating strategic plans and new company initiatives when deployed to hotel locations
Champion the ways of working and operating model for CMH
Drive revenue performance and delivery of our Winning Metrics
Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs to hotels, etc.)
Develop and present at leadership and regional meetings in the assigned geographic region or brand
Lead assigned functions within established budgetary and resource plans; establish performance standards, and operating procedures
Participate in creation of department staffing and capital budgets
Asset Responsibility for the team – Ensure that Company vehicles and training resources, computers and audio-visual equipment are properly transported, secured, and maintained
Working with key hotels on forecast validation
12+ years progressive work-related experience in the hospitality industry, with RMH, sales or multi-unit hotel management experience desired. At least 5 years of experience managing teams and leading significant complex projects desired
Demonstrated ability to lead and develop teams
Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff
Demonstrated experience in industry training, including preparation, implementation, and delivery of training programs
Demonstrated problem solving and time management skills
Demonstrated ability to identify actions to improve hotel performance and develop an action plan tailored to an individual hotel/account’s needs and sophistication