Enrollment Associate Resume Samples

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RB
R Brakus
Russel
Brakus
957 Bergnaum Divide
Houston
TX
+1 (555) 263 4599
957 Bergnaum Divide
Houston
TX
Phone
p +1 (555) 263 4599
Experience Experience
Dallas, TX
Associate Enrollment
Dallas, TX
Auer Group
Dallas, TX
Associate Enrollment
  • Initiate and assist with developments / changes to increase or change quality and productivity
  • Review enrollment / eligibility submissions to identify any missing data and to validate information provided; reconcile any discrepancies
  • Working with various types of member correspondence
  • Sending correspondence to members or CMS (Center for Medicare and Medicaid Services) to gather information or provide updates for corrections
  • Analytical and Researching techniques to trend or quantify projects
  • Researching errors by comparing enrollment error reports against system information along with CMS (Center for Medicare and Medicaid Services) records
  • Reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes
Houston, TX
Enrollment Associate
Houston, TX
Durgan-Rowe
Houston, TX
Enrollment Associate
  • Assist Enrollment Project Manager with naming, saving, uploading and scanning of enrollment documents
  • Develop, maintain and implement policies and procedures in conjunction with department management
  • Independently manage and coordinate implementations with the Pre-live Manager of Enrollment Services and other internal departments to ensure go-live readiness
  • Serve as department escalation point and subject matter expert with regard to implementations and workflow management
  • Manage cross-functional implementation projects to roll-out new workflows and processes
  • Assists walk-in visitors a, prospects, and students by answering questions, giving campus tours, and overall assisting them through the admissions process
  • Develop innovative solutions to complex enrollment problems and provide recommendations with regard to new initiatives
present
Houston, TX
Associate Director of Enrollment
Houston, TX
Wolff Group
present
Houston, TX
Associate Director of Enrollment
present
  • Develop and execute recruiting and marketing strategy in coordination with your manager and the regional marketing team
  • In collaboration with Enrollment Director define and implement a go-to-market strategy to enroll internationally-minded, high quality students from the South America region interested in joining Hult's Undergraduate Program
  • Assisting the Director of Enrollment with the definition, and implementation of a go-to-market strategy to recruit internationally-minded, high quality students in India for our programs
  • In collaboration with Enrollment Director define and implement a go-to-market strategy to enroll internationally-minded, high quality students from the Latin America region interested in joining Hult's Undergraduate Program
  • Define and implement a go-to-market strategy to enroll internationally-minded, highquality students from the China region interested in joining Hult's programs (Master’s program)
  • Improve business strategies and work process systems to further enhance efficiency
  • Work collaboratively with the China Marketing Team in the development of marketing strategies (paid search, email campaigns, and social media activities etc.)
Education Education
Bachelor’s Degree in Field
Bachelor’s Degree in Field
East Carolina University
Bachelor’s Degree in Field
Skills Skills
  • You have strong business acumen instincts and analytical ability
  • You are highly organized. You know which stage of the decision-making process your prospective students are in at any given moment
  • You are service-oriented. You would enjoy counseling students through our application, enrollment, and financial aid processes
  • Competitive salary and bonus scheme
  • You are passionate about international education—because you have either lived or studied abroad yourself
  • You love sales (and bonuses!). It’s in your DNA
  • When you make a presentation, people listen. You shine at trade fairs, conferences, open house events and over the phone!
  • Autonomy and personal ownership
  • Dynamic work environment with occasional international travel
  • You are results-driven and hands-on. You believe nothing is impossible—if you have the right attitude and a little entrepreneurial spirit.You actually thrive under pressure, and enjoy fast-paced work environments
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15 Enrollment Associate resume templates

1

Enrollment Member Associate Resume Examples & Samples

  • Recent Call Center or Administrative experience
  • Working knowledge of Lotus Notes
  • Working knowledge of Managed Care/Health Insurance concepts and regulations
  • Business analysis knowledge
  • 1+ year of previous Customer Service experience
  • Experience working in a Managed Care/Health Insurance call center
2

Associate Director of Enrollment Services & Manager of The HUB Resume Examples & Samples

  • HUB management - Supervise staff and build team cohesion; develop, implement and measure service and performance metrics; staff hiring, performance management, development, and training. Maximize the college advising model via robust partnerships and actively advocate for the role of an effective, integrated enrollment service unit
  • Service delivery oversight - Guide and implement operational strategies and plans for consistent student-centered services; oversee accurate and detailed bill payment and financial aid packaging processes. Develop metrics to measure operational effectiveness. Identify and/or develop management, technology and process tools to streamline and improve operational effectiveness; partner with other Enrollment Services directors to ensure a coordinated effort. Work directly with students and/or family members, as needed
  • Persistence and Retention - Directly impact undergraduate persistence through the implementation of existing retention efforts and the development of new tools and approaches in collaboration with the campus community. Lead implementation of financial literacy efforts
  • Training and education - Assess need, identify effective training opportunities, and develop or co-lead training and educational opportunities within the division, with students, and departmental colleagues
  • ID cards management - Assure consistent service, practices and policies in coordination with campus units which rely on Tartan ID cards for housing, dining, transportation and parking, campus access and security, etc. Partner on newly-launched efforts at CMU and neighboring universities. Trouble-shoot and resolve system-wide problems and individual concerns. Assure clear accountability and clean PCI audits
  • Divisional leadership team member - Actively participate in divisional goal-setting, planning, meetings, decision-making, and course corrections
  • Special projects and related other duties - Manage or lead special projects as requested
  • Master's degree in Higher Education Administration or related field preferred, Bachelor's degree required
  • 7 to 10 years of progressively-responsible, higher education leadership experience strongly preferred, minimum 5 to 8 years required
  • Deep content knowledge in financial aid, student billing, and/or ID card services
  • Experience serving distant and/or global campuses and locations is preferred
3

Associate Enrollment Resume Examples & Samples

  • Researching errors by comparing enrollment error reports against system information
  • Process all health plan electronic eligibility files (Full and Activity) to update System membership on a monthly basis
  • Review results of database updates from various electronic sources and take corrective actions if needed
  • Coordinate with health plans to ensure timely submission of monthly eligibility files and ensure that file specs are current
  • Perform all crosswalk table updates and database maintenance related to electronic data interchange to ensure accurate eligibility, correct claims and capitation payments
  • Take corrective actions determined by review of system (exception, recon and ad hoc) reports to ensure system data integrity
  • Interact with various internal and external departments such as
  • 2+ years of experience in an open call center setting using the telephone and computer as the primary instruments to perform job duties
  • Intermediate level of experience in MS Excel
  • Intermediate proficiency with Windows PC applications, which includes the ability to learn new complex computer system applications
  • 1+ years of MS Office experience
  • 1+ years of previous healthcare insurance industry experience
  • 1+ years of experience in HMO / PPO in eligibility maintenance
  • 2+ years of experience in HMO or related entities with eligibility system applications
  • Ability to multi-task, this includes the ability to understand multiple products and multiple levels of benefits within each product
  • Previous Enrollment / Eligibility experience
4

Associate Director of Enrollment Resume Examples & Samples

  • Recruiting and marketing strategy in coordination with manager and Regional Marketing
  • A Marketing/Business/Administration/Equivalent degree
  • 3+ years of experience in sales, business development, or recruiting for a respected company with proven success of exceeding targets
  • International experience (professional or personal) and passionate to work in a multicultural environment
  • Strong commercial instincts
  • Strong business acumen, analytical ability and execution skills
  • Good telephone manner and confidence speaking on the phone
  • The poise to handle the pressure and demands of our industry in a fast-paced and changing environment
  • A flexible and positive outlook and young mindset
  • An entrepreneurial spirit and can think outside of the box
  • Target driven and have a “nothing is impossible” outlook
  • Experience in a service-oriented industry is a plus
5

Associate Director of Enrollment Resume Examples & Samples

  • Recruit qualified candidates to study Bachelor Degree Programs
  • Conduct admission pre-interviews via phone with selected candidates
  • Provide consultative business education advice to potential candidates
  • Provide guidance to qualified students throughout the application process (from first point of contact until the enrollment into the program)
  • Conduct School visit and attend education fairs in Jakarta
  • Interacting with customers in a professional manner, in line with the brand values and principles
  • Consistently meeting and exceeding team targets
  • Outgoing and ambitious individual
  • Preferred experience in sales or telesales
  • 1-2 years work experience in sales
  • Mandarin language preferred
  • Responsible, passionate, and driven
  • Exceptional communication, presentation and interpersonal skills
  • IT system savvy
6

Associate Director of Enrollment Resume Examples & Samples

  • Assisting the Director of Enrollment with the definition, and implementation of a go-to-market strategy to recruit internationally-minded, high quality students in India for our programs
  • Representing the school at various fairs, conferences, and events and hosting regional info sessions and "meet and greets" in targeted cities in India
  • Advising prospective students on the programs in-person or via telephone and guiding them through the enrollment & admission process
  • Engage and nurture relationships from initial student contact through them arriving in class
  • Executing a state-of-the-art customer service approach
  • Working collaboratively with the regional marketing team in the development of marketing strategies (paid search, email campaigns, and social media activities)
  • Post Graduate degree from a highly ranked university
  • 3+ years of experience in sales, business development, or recruiting for a respected company with proven success of exceeding targets preferably in a B2C environment
  • 2+ years of work experience and market knowledge of the educational industry in India
  • At least one year of international experience (professional or personal) and are passionate to work in a multicultural environment
  • The poise to handle the pressure and demands of our industry in a fast paced and changing environment
  • A flexible and positive outlook, young and creative mindset
  • Target driven and “nothing is impossible” attitude
  • Native or fluent in English
7

Associate Director of Enrollment Resume Examples & Samples

  • Assisting the Director of Enrollment with the definition, and implementation of a go-to-market strategy to recruit internationally-minded, high quality students for our Master Degree programs from North America
  • Representing the school at various fairs, conferences, and events and hosting regional info sessions and "meet and greets" in targeted cities in North America
  • Advising prospective students on the programs in person or via telephone and guiding them through the enrollment & admission process
  • Executing a State of the Art customer service approach
  • Working collaboratively with the Regional Marketing Team in the development of marketing strategies (paid search, email campaigns, and social media activities)
  • Bachelors degree (Masters degree a plus)
  • 2+ years of experience in sales, business development, or recruiting for a respected company with proven success of exceeding targets
  • 1+ years of work experience and market knowledge of the educational industry in North America
  • Managerial experience is an asset
  • A flexible and positive outlook. A young and creative mindset
  • Target driven and “nothing is impossible” positive attitude
  • Native or fluent in English and preferably one to two other foreign languages
  • It will help if you also have some experience in a service-oriented industry
8

Provider Enrollment Associate Resume Examples & Samples

  • Credentialing experience and / or knowledge preferred. Provider Enrollment experience and / or knowledge preferred
  • Critical thinking and compliance to workflows policies and procedures a must
  • Experience with credentialing systems such as Intellicred, Workview, etc. beneficial
  • Good verbal and written communication experience and skills
  • Good aptitude with learning different systems and navigating between different systems
  • Strong multi-tasking, prioritizing and time management skills
  • Quick ability to adjust to changing and fast pace environment
  • Excel experience with creating and manipulating spreadsheets
  • Request and complete all necessary and appropriate forms for submission to the proper healthplan entities
  • Review all applications completed by the Assistant
  • Communicate with healthplans to understand process and use this information to establish and maintain estimated effective dates for providers
  • Prepare check requests for required application fees
  • Maintain and update database with both enrollment status and necessary data elements
  • Document all tasks, phone calls, emails and other forms of communication during the enrollment process in the database
  • Conduct written and oral follow up to determine application status
  • Escalate all issues to the appropriate members of the management staff, region, and/or co-workers as necessary
  • Respond promptly to all questions, received via phone or email, regarding any healthplan and/or group/pin
  • Complete and update CAQH database when appropriate
  • Communicate with all necessary internal departments
  • Scan and index completed applications
  • Develop and maintain relationships with individual contacts for the government agencies as well as managed care organizations
  • Prepare updates upon completion of enrollment and forward with pin and/or group numbers to the Supervisor to review
  • Monitor and update expired licenses, as requested
  • Complete other tasks or projects as assigned
  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Understanding of medical terminology and protocols
9

Associate Enrollment Resume Examples & Samples

  • Take corrective actions determined by review of system (exception, recon and ad-hoc) reports to ensure system data integrity
  • Intermediate level experience in MS Excel
  • 1+ year of MS Office experience
  • 1+ year of previous healthcare insurance industry experience
  • 1+ year of experience in HMO/PPO in eligibility maintenance
  • Previous Enrollment/Eligibility experience
10

Enrollment Associate Resume Examples & Samples

  • Distribute and monitor daily enrollment task work including prioritizing escalation management, as necessary
  • Daily management, i.e., prioritization, distribution, monitoring of implementation enrollment tasks to assure
  • Timely and accurate data verification, electronic transactions enrollment and Pay-To address requirements
  • Ensure expected electronic enrollment rates are achieved
  • Management of athenaHold claims and CRM Sugar Cases to meet all internal department metrics
  • Independently manage and coordinate implementations with the Pre-live Manager of Enrollment Services and other internal departments to ensure go-live readiness
  • Develop innovative solutions to complex enrollment problems and provide recommendations with regard to new initiatives
  • Manage cross-functional implementation projects to roll-out new workflows and processes
  • Serve as department escalation point and subject matter expert with regard to implementations and workflow management
  • Collaborate with Process Innovation and Development to refine enrollment tools and reporting
  • Identify, recommend and enact opportunities for learning and teaching within the department
  • Independently investigate and document best practice guidelines for completing enrollment work for our clients
  • Develop, maintain and implement policies and procedures in conjunction with department management
  • Previous experience troubleshooting complex credentialing issues and table space setups within athenanet preferred
  • Represent the Enrollment Services at meetings, as needed
  • Other duties as assigned by the Manager Enrollment Services
  • Three to five years of work experience preferably in a healthcare setting
  • Previous project management experience that includes managing significant cross-functional interdependencies preferred
  • Experience in strategic planning for and implementation of functional workflows by enrollment task type as well as monitoring and improvement of workflows
  • Experience with management of resources, coordination and allocation of work across various site
  • Ability to demonstrate poise and assertiveness in holding staff to project deadlines
  • Prior experience creating and maintaining department policies and procedures, with a focus on continuing staff education
  • Onsite work schedule in Belfast with some flexibility for remote work arrangement on a limited basis, as needed
  • Excellent communication skills, including listening, writing, and relationship development
  • Ability to influence peers on other teams and build strong relationships across organizations
  • General knowledge of the medical billing process including an understanding of the various types of insurance products and payers highly desirable and preferred
  • Demonstrated ability to assume sole and independent responsibility for various assigned projects/implementations
  • Willingness to vary job responsibilities as required to meet the needs of our clients
  • Mastery of all Microsoft Office applications, including Outlook, Word, Visio, Excel and PowerPoint
  • Willing/excited to work in a fast-paced, but sometimes intense, rapidly expanding company
11

Enrollment Senior Associate Resume Examples & Samples

  • Assist customers and prospective members by consulting/educating and assessing their benefit needs and recommending coverage
  • Independently responds to inquiries ranging from routine to moderate complexity with minimal supervision
  • Take inbound and place outbound calls to enroll customers in benefits
  • Act as customer Advocate
  • Ability to meet or exceed APO’s and competencies
  • Establish and maintain professional and positive internal and external customer relationships
  • Proficiency in handling escalated situations to a positive outcome
  • Utilize all systems available to assist with the positive resolution of extremely complex customer interactions
  • Maintain a customer centric approach with all interactions
  • High School graduate or equivalent required; college degree with equivalent work experience – preferred
  • Two to 5 years of customer service and sales experience preferred
  • Ability to work collaboratively within Cigna to remove barriers and create a positive customer experience
  • Excellent organizational, interpersonal, verbal and written communication skills
  • Demonstrated ability to listen and respond effectively to customers with complex enrollment issues
  • Commitment to exceeding expectations of customers
  • Licensed in Health, Life, and Accident Insurance with the State of Arizona or the ability to obtain licensing within 90 days of employment
  • One year of experience in Customer Advocacy environment a plus
12

Enrollment Associate Resume Examples & Samples

  • Promoting our top ranked program to pre-qualified potential candidates
  • Providing advice by telephone
  • Interacting with candidates in a professional manner, in line with the brand values and principles
  • Supporting recruiters with advanced candidates
  • Contributing to team coaching and development
  • Experience in sales, especially telesales, preferred
  • Exceptional listening and communication skills
  • Confident and professional phone manner
  • Customer focused, understanding candidate needs
  • Ambitious and target oriented
  • Self-motivated self-starter
  • Willingness to learn and open to feedback
13

Associate Director of Enrollment Resume Examples & Samples

  • Assisting the Director of Enrollment with the definition, and implementation of a go-to-market strategy to recruit internationally-minded, high quality students for our Bachelor’s Degree program
  • Representing the school at various fairs, conferences, and events and hosting regional info sessions and one-on-one meetings in key cities in MEA
  • Advising prospective students on the Bachelors programs in person or via telephone and guiding them through the enrollment & admission process
  • Strong business acumen, analytical ability and communication skills
  • The poise to handle the pressure and demands a fast paced and changing environment
  • Fluency in English – Arabic and/or French is a plus
14

Associate Director of Enrollment Resume Examples & Samples

  • Develop and execute recruiting and marketing strategy in coordination with your manager and the regional marketing team
  • Inter-department support and coordination working with various stakeholders across the organization
  • Grow talent, foster team spirit and inspire your team to go the extra mile in a challenging, yet fun and rewarding environment
  • 2 or more years of experience in sales, business development, or recruiting for a respected company with proven success of exceeding targets preferably in a B2C environment
  • Spanish native, English fluent
15

Associate Director of Enrollment, MBA Resume Examples & Samples

  • Represent the school at various fairs, conferences, school visits, and "meet and greets" in targeted cities
  • Sales and Admission process management
  • Cost management
  • Ability to best use Salesforce CRM system, extract and interpret data
  • Improve business strategies and work process systems to further enhance efficiency
  • A Marketing/Business/Administration/equivalent degree
  • Work experience and market knowledge of the industry
  • Strong commercial instincts, business acumen, analytical ability and execution skills
  • Excellent communication and interpersonal skills
  • Flexible, resilient, target-driven
  • Spanish and Portuguese, at least one of the two must be advanced level
16

Associate Director of Enrollment Resume Examples & Samples

  • Define and implement a go-to-market strategy to enroll internationally-minded, highquality students from the China region interested in joining Hult's programs (Master’s program)
  • Represent Hult at various fairs, conferences, and events and host regional info sessions and "meet and greets" sessions in targeted cities
  • Advise prospective students in person or via telephone and guide them through the enrollment & admission process
  • Nurture relationships with prospective students from initial student contact through them arriving in class
  • Demonstrate a State of the Art customer service approach to prospective students
  • Work collaboratively with the China Marketing Team in the development of marketing strategies (paid search, email campaigns, and social media activities etc.)
  • You are passionate about international education—because you have either lived or studied abroad yourself
  • You love sales (and bonuses!). It’s in your DNA
  • When you make a presentation, people listen. You shine at trade fairs, conferences, open house events and over the phone!
  • You are results-driven and hands-on. You believe nothing is impossible—if you have the right attitude and a little entrepreneurial spirit.You actually thrive under pressure, and enjoy fast-paced work environments
  • You have a flexible and positive outlook and a young and creative mindset
  • You have strong business acumen instincts and analytical ability
  • Ideally you have strong knowledge of the China agent business (not a must)
  • You are fluent in both Mandarin Chinese and English
17

Associate Director of Enrollment Resume Examples & Samples

  • In collaboration with Enrollment Director define and implement a go-to-market strategy to enroll internationally-minded, high quality students from the Latin America region interested in joining Hult's Undergraduate Program
  • Represent Hult at various fairs, conferences, and events and host info sessions and "meet and greets" sessions in targeted cities
  • Traveling throughout South America and visiting students, schools and exhibitions
  • Degree from a respected university
  • Extremely organized with a high level of attention to detail
  • A highly customer-focused nature, target-oriented, and multi-tasking abilities
  • Spanish Native Speaker Fluent in English additional languages is a plus
18

Associate Director of Enrollment Resume Examples & Samples

  • In collaboration with Enrollment Director define and implement a go-to-market strategy to enroll internationally-minded, high quality students from the South America region interested in joining Hult's Undergraduate Program
  • Travelling throughout South America and visiting students, schools and exhibitions
  • Degree from a respected university, preferably in marketing or business
  • 3+ years track record of success in sales, business development, or recruitment with a respected organization
19

Associate Director of Enrollment Resume Examples & Samples

  • Supporting candidates with the required admissions documents
  • Reviewing candidates’ applications and eligibility before Admissions review
  • Supporting the enrollment team with admissions and administrative procedures
  • Represent Hult at fairs, conferences, and events
  • 1-2 years track record of success in sales, business development, or recruitment with a respected organization
20

Enrollment Associate Resume Examples & Samples

  • Follow organizational, State, and Federal standards
  • Maintain quality service
  • Review and assess all applications and documentation for integrity
  • Ensure all member accounts correctly reflect the activity that was performed
  • Record, input, update, and edit information efficiently and effectively
  • Determine eligibility of applications for government programs and complete processing
  • Update customer account information on the computer database
  • Open, maintain, and reconcile member accounts
  • Experience with Microsoft Office (excel, word, Outlook) required
  • Experience with Facets preferred
  • Working knowledge of Managed Care/Health Insurance concepts and regulations required
  • Skilled in communicating with technical and business constituencies in writing effective business specifications and requirements
  • One to two years related experience preferred
  • BA/BS - Bachelors Degree or equivalent preferred
21

Enrollment Associate Team Lead Resume Examples & Samples

  • Assist Enrollment Supervisor with the management of the daily workflow
  • Communicate with families that are missing vital enrollment data and follow up to ensure the delivery of these documents
  • Be available to answer staff questions
  • Be a point of contact for all Enrollment Teams
  • Assist Enrollment Supervisors in Conexus record maintenance, as needed
  • Maintain accuracy of student records/data in accordance with all regulatory requirements
  • Process enrollment documentation; and
22

Enrollment Associate Resume Examples & Samples

  • Assist Enrollment Project Manager with naming, saving, uploading and scanning of enrollment documents
  • Work with site-based staff (e.g., School Administrative Assistants) to coordinate data collection and key enrollment processes
  • Assist Enrollment Supervisor in EMS record maintenance, as needed
  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and
23

Associate Director of Enrollment Services Resume Examples & Samples

  • Bachelor’s degree in field of choice from regionally accredited institution
  • 3-5 years professional experience including supervisory experience working in an enrollment services environment including admissions, records and/or financial aid
  • Experience with SIS (student information system) software
  • Strong communication and interpersonal skills required to work effectively with students, parents, faculty and staff
  • Ability to communicate effectively with difficult and/or upset people to explain University policies including FERPA
  • Demonstrated ability to work in a highly collaborative, team-oriented environment
  • Excellent planning, analytical and decision-making skills
  • Ability to interpret, apply and explain complex information
  • Commitment to exceptional customer services
  • Knowledge and/or experience working with people from diverse backgrounds and cultures and a demonstrable commitment to diversity
  • This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the Criminal History Check Requirement
  • 5-7 years administrative and supervisory experience in an enrollment services environment including admissions, records and/or financial aid
  • Proficiency with Banner SIS or other Student Information System software
  • Application processing and document management systems experience
  • Transcript evaluation experience
  • Master’s degree in College Student Services or other applicable discipline
  • Fluency in a second language, Spanish preferred
  • 3) You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers
24

Temporary Enrollment Associate Resume Examples & Samples

  • Accurate processing of enrollment documentation within 48 business hours of receipt
  • Communicate with families that are missing vital application data and follow up to ensure the delivery of these documents
  • Must be able to work from July 10 through the end of September in our office in Columbia, MD
25

Associate Manager of Enrollment Resume Examples & Samples

  • You love sales. It’s in your DNA
  • You are service-oriented. You would enjoy counseling students through our application, enrollment, and financial aid processes
  • You are highly organized. You know which stage of the decision-making process your prospective students are in at any given moment
  • You actually thrive under pressure, and enjoy fast-paced work environments
  • Enjoy travelling throughout Asia and visiting students, schools and exhibitions
  • 2 to 3-year track record of success in sales, business development, or recruitment with a respected organization
  • Fluency in either Bhasa, Thai, Vietnamese, Filipino is a plus
  • Exceptional communication, presentation, and interpersonal skills
  • A highly customer-focused nature, target-oriented and multi-tasking abilities
  • International experience (professional or personal) and are passionate to work in a multicultural environment
  • Knowledge of South East Asian market and its education system
26

Associate Enrollment Resume Examples & Samples

  • Receive paper and electronic enrollment / eligibility applications for new and / or existing customers; prioritize as appropriate
  • Respond to member eligibility or group questions and verify enrollment status
  • Review enrollment / eligibility submissions to identify any missing data and to validate information provided; reconcile any discrepancies
  • Submit files to relevant internal teams; provide any updates / changes / additions to enrollment / eligibility applications as needed
  • Responsible for inventory control of member and group transactions
  • Inform customers of enrollment-related policies and procedures; review eligibility guidelines and enrollment criteria to ensure their understanding and review files to identify performance gaps, eligibility / loading errors, etc. and review those items with appropriate internal teams
  • 1+ years of Customer Service Representative (CSR) experience or 1+ years of experience in an office setting, call center setting or phone support role
  • Familiarity with Windows PC applications, including the ability to learn new and complex computer system applications
  • Successful completion of the UnitedHealth Group new hire training and demonstrated proficiency required
  • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
  • Consistent attendance with ability to meet work schedule including the required training period
27

Associate Director of Enrollment Resume Examples & Samples

  • You are passionate about international education - because you have either lived or studied abroad yourself
  • When you make a presentation, people listen. You shine at trade fairs, conferences, and open house events
  • You are results-driven and hands-on. You believe nothing is impossible—if you have the right attitude and a little entrepreneurial spirit
  • You are good at building relationships
  • Enjoy traveling throughout Asia and visiting students, schools and exhibitions
  • Outgoing, ambitious, and responsible individual
  • Fluency in English, both written and verbal
  • Fluency in Chinese
  • Knowledge of the Asian market and its education system
28

Associate Director of Enrollment Resume Examples & Samples

  • Recruiting and marketing strategy in coordination with Regional Director and marketing team
  • A Marketing/Business Administration/Equivalent degree
  • 2+ years of experience in sales, business development, or recruiting with proven success of exceeding targets
  • Proven mix of strategy and execution
  • Multicultural sensitivity
  • A flexible and positive outlook. Young and creative mindset
  • Native English speaker; fluent in Dutch a plus
  • Understanding of undergraduate programs – connections with schools and universities in the region a big plus
  • Target driven and a “nothing is impossible” attitude
29

Provider Enrollment Associate Resume Examples & Samples

  • Enrollment.Provide accurate and timely enrollment services in a prompt, professional, efficient and courteous manner
  • Documentation.Collect and submit all applications in a timely manner and provide supporting documentation needed for submission to contracted insurance payors
  • Reporting. Prepare and maintain reports and summaries of enrollment activities for managers
30

Enrollment Associate Resume Examples & Samples

  • Enters and updates records, comments, status updates, and tasks in Radius, CVue and other related systems in a timely manner
  • Receives, sorts, matches, and files documents in applicants’ and students’ advising files; manages unmatched documents via inquiry process
  • Answers incoming calls and makes outgoing calls and contacts to provide information and answer general questions from current and prospective students
  • Assists walk-in visitors a, prospects, and students by answering questions, giving campus tours, and overall assisting them through the admissions process
  • Supports marketing and admissions visitation events with planning, tracking and hosting responsibilities
  • Runs pre-programmed reports and utilizes various software packages as a function of the admissions department
  • Assists in the recruiting and marketing of academic programs, conversion, and enrollment of prospects and applicants
  • Performs other duties as assigned by supervisor or Director of Admissions
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Associate Enrollment Resume Examples & Samples

  • Researching errors by comparing enrollment error reports against system information along with CMS (Center for Medicare and Medicaid Services) records
  • Sending correspondence to members or CMS (Center for Medicare and Medicaid Services) to gather information or provide updates for corrections
  • Reconciling reports
  • Performing basic clerical functions with proficient PC skills
  • Initiate and assist with developments / changes to increase or change quality and productivity
  • Preparing, processing, and maintaining new member or group enrollments
  • Working with various types of member correspondence
  • Reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes
  • Inventory control of member and group transactions