Infrastructure Business Analyst Resume Samples

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C Murphy

Chet

Murphy

606 Beatty Fall

San Francisco

+1 (555) 416 9880

606 Beatty Fall

San Francisco

Phone

p +1 (555) 416 9880

Experience Experience

Chicago, IL

Infrastructure Business Analyst

Chicago, IL

Veum-Gleichner

Chicago, IL

Infrastructure Business Analyst

Hitting the ground running and working well under pressure
Developing strong relationships with internal and key stakeholders across the business
Developing process maps and documenting AS IS / TO BE processes
Actively research information on Industry changes and announcements, circulate it to peers and lead/champion discussions on its value with peers
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Previous expierience working on Smartcards or NFC will be highly regarded
Develop and maintain a knowledge of EFT related trends and issues - and discuss opportunities with management

New York, NY

IT Infrastructure Business Analyst

New York, NY

Heidenreich Inc

New York, NY

IT Infrastructure Business Analyst

Work with leadership to draft, review and improve policies, plans, procedures, and other disaster recovery related material necessary to execute and lead a successful, enterprise wide disaster recovery program
Implement processes to ensure that regular reviews of documentation are conducted and the material is kept evergreen
Conducting business impact assessments to assess and identify critical information systems
Capture and maintain evidence of lessons learned for audit reporting purposes. Ensure that issues are prioritized, documented, and closed out within specified days of discovery
Audit the accuracy and effectiveness of backup and recovery capabilities (tools, monitoring/alerting, procedures, restore tests) globally
Provide training and guidance to subject matter experts on Disaster Recovery tools, templates, and methodology for plan development
Facilitate/coordinate quarterly reviews, updates, and signoffs to ensure completion of critical path milestones

present

Chicago, IL

COO Infrastructure Business Analyst

Chicago, IL

Hegmann-Purdy

present

Chicago, IL

COO Infrastructure Business Analyst

present

Developing UAT test plans
Escalate issues and/or risks to management
Knowing their assigned business functions
Ultimately rolling out / implementing the requested changes
Organizing and conducting UAT
Liaison between business and technology teams during the entire project life cycle
Knowing their assigned business functions

Education Education

Bachelor’s Degree in Computer Science

Loyola University Chicago

Bachelor’s Degree in Computer Science

Skills Skills

Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
Direct infrastructure or IT operations experience
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Extensive experience with core PM tools including Microsoft Project, Microsoft SharePoint, & Microsoft Office (Outlook, Word, Excel, Visio, etc.)
SaaS experience
B2R documentation and communication
Experience working on infrastructure projects

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8 Infrastructure Business Analyst resume templates

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COO Infrastructure Business Analyst Resume Examples & Samples

Knowing their assigned business functions
Uncovering and understanding their assigned business functional area’s requests for new or enhanced functionality / process
Prioritizing those requests in the context of the overall organizations needs and budget based on metrics analysis
Documenting those requirements in the form of BRDs
Liaison between business and technology teams during the entire project life cycle
Escalate issues and/or risks to management
Developing UAT test plans
Organizing and conducting UAT
Ultimately rolling out / implementing the requested changes
Conducting special projects as needed
Monitor daily production issues and provide subject matter expertise to application support team ,as needed
A record of accomplishment and experience of delivering against tight deadlines
A confident well-rounded methodical person with strong analytical skills
Ability to multi task many items in a dynamic, fast paced environment
Attention to detail and accuracy ( Responsible for metrics, management information, presentations)
Strong communication skills both oral and written, as the candidate will be dealing with senior desk managers and our partners across the various divisions of the firm
Task orientated, inquisitive in nature, the successful candidate will be required to ensure production items and projects are delivered on time
Ability to challenge the processes and issues owned by the team
Self-motivated and ability to work consistently and efficiently to achieve end goals
Knowledge of Firm Trading, Operations and Finance Systems
Proficient with Microsoft Office Excel, Word, PowerPoint and Access
Product knowledge of financial instruments

Senior IT Infrastructure Business Analyst Resume Examples & Samples

Identify key cost reduction initiatives for ITS' infrastructure operating budget, and liaise with internal business partners to drive execution against these
Drive vendor negotiations on the existing and new investments in collaboration with internal EVM, SSG , and ITS business partners
Support developing justifications to drive timely and cost effective renewals of major vendor support agreements
Drive the necessary financial modeling and analysis, in support of the above
Liaise with finance partners in driving continuity and transparency between realized cost efficiencies and periodic budgets
Develop a deep understanding of ITS Services' operating budgets, and contribute to the development of periodic financial reporting

Business Analyst Global Securities Infrastructure Resume Examples & Samples

Driving analysis and design tasks across the wider Strategic Settlements workstreams
The GSI programme uses a Scaled Agile delivery model and the Business Analyst role could also act as a Product Owner for a Scrum delivery team
Working with the Program Manager to build a view of Business Analysis demands across all delivery workstreams and resource requirements across the rest of the program
Working with the Functional Architects to fully drive the Settlements front-to-back functional architecture and business process flows

Infrastructure Business Analyst Resume Examples & Samples

Hitting the ground running and working well under pressure
Minimum 5+ years experience as an Infrastructure Technical Business Analyst
Previous expierience working on Smartcards or NFC will be highly regarded
Ability to deliver within time bound schedules

Infrastructure Business Analyst Resume Examples & Samples

Minimum 1+ years experience as a Technical Business Analyst for medium to large organisations
Experience working on Infrastructure projects and ITIL is a must
Cyber security knowledge would be advantageus but not essential
Demonstrated experience across all core Business Analyst skills
Exceptional stakeholder management skills and ability to influence
Superb time management, communication and interpersonal skills

Senior Infrastructure Business Analyst Resume Examples & Samples

Creates requirements definition documentation and functional specifications to capture business needs using advanced business processes. Creates workflow diagrams to document current and future business environment. Validates with the customer and shared with project stakeholders. Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives
Provides implementation support, preparing the business for the system solution. Acts as a subject matter expert and supports train-the-trainer and other learning activities with Corporate Learning and Development and Business Partners
Possesses a high level of knowledge and expertise in the business processes, products and services of various business units and how technology is used as decision support within various business units, and the organization as a whole
Understands complex business processes and is able to document them in a logical and comprehensible manner
Identifies and/or develops business performance measures to track the benefits of a project or service

Infrastructure Business Analyst Resume Examples & Samples

Work with the project team to ensure the best possible solution is designed to meet both the business needs and the current technical standards
Maintain a solid working understanding of the primary FDI systems used to deliver projects, as well as other emerging technologies
Develop and maintain a knowledge of EFT related trends and issues - and discuss opportunities with management
Look for, and recommend to management, process and product improvements. This includes enhancements to Connex Advantage, other support subsystems and utilities, new tools and utilities to improve operation, project methodologies, and team performance
Actively research information on Industry changes and announcements, circulate it to peers and lead/champion discussions on its value with peers
Undertake independent research to improve skills in structured analysis and design – demonstrate improved skills or undertake/lead discussions via the Business Analysts Forum

Senior Business Analyst Infrastructure Resume Examples & Samples

Facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements
Analyzes business operations and processes to understand strengths and weaknesses
Supports the identification of opportunities for process improvement, management control of work, or automation
Creates requirements definition documentation and functional specifications to capture business needs using advanced business processes. Creates workflow diagrams to document current and future business environment
Validates with the customer and shared with project stakeholders
Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives
Can identify potential opportunities to automate and/or improve an existing process
Supports the definition of requirements, and how to best address them, considering the goals of the whole organization
Analyzes information requirements that may cross multiple systems
Proven collaboration skills strength
Strong Facilitation and Requirements Gathering skills
Strong Verbal and Written Communication skills
Experience working with technical and business stakeholders
Solid Organizational skills and Process Oriented
Works well in a Team environment and with distributed teams
Requirements Tool experience a plus
Strong technical aptitude desired
At least 3+ years of experience supporting and working in both an Infrastructure and Application Development environment combined

Technical Specialist Infrastructure Business Analyst Resume Examples & Samples

Process modelling, process mapping, documentation and descriptions along with reviewing and assisting in the creation of procedural documentation
The Business analyst's primary responsibility is to gather, analyse, document and validate Technology’s IT Asset Management capability
Perform gap analysis against the as is state
Facilitate groups of technical resources in gathering and documenting technical or functional documentation outlining people, process and system changes
Understand the as is process and through analysis, determine solutions to the issues. The solution could include training, a process change, modifications to business rules, modifications to or implementation of new technology, or a combination of all four
5-7 years’ experience in IT
Experience in implementing an ITAM Framework, Governance and Control
Knowledge of Technical Systems and integration in to a Global Asset Management model
Strong analytical skills, able to work and manipulate data sets, draw conclusions, create reports etc
Strong ability to understand system flows, data flows, data consumption / distribution methods
Knowledge and understanding of IT licensing and maintenance agreements
Experience of using purchase order systems
Experience of accounts payable or similar involvement with invoices
Understanding of SAM Best Practice
Understanding various license types (per CPU, PVU, RVU, CAL, concurrent user, names user, installation, subscription, etc.)
Collaborative approach – ability to work well with others, communicating effectively and succinctly
Strong ability to analyse data in excel, databases or other data tools, to be able to correlate data effectively so as to be able to create reports, analyse issues in data samples etc to support our clients effectively in their data needs
Problem solving strengths – ability to deal effectively with problems or questions posed by our clients – sometimes this will involve understanding their systems and processes as well as our suppliers and data in order to find solutions
Ability to break down processes into simple steps in order to find efficiencies and improvement to simplify, provide clarity, enhance delivery etc of our services to our clients
Good organisational and planning skills, with attention to detail
Motivated, with a positive (can-do) and enthusiastic attitude
Good documentation skills, including writing policies and procedures
Ability to work with Audit (Internal & external) functions and certification organisations
Must be flexible in approach to work content and responsibilities
Must be a self-starter and able to work with a minimum of supervision

Business Analyst / Infrastructure Protection Resume Examples & Samples

Support and contribute to the development of short-term and long-range business planning. Conduct modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e. g. , operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc. )
Perform analysis of the operations cost elements to ensure effective and efficient operations
Prepare and analyze detailed standard and non-standard reports
This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels
May require working extended hours and/or shift work to support business operations

Infrastructure Business Analyst Resume Examples & Samples

Assist with creating and implementing project work with the help of both co-located and remote stakeholders
Actively coordinate IT infrastructure projects and resources
Facilitate the execution of infrastructure initiatives and communication with IT team members and external vendors
Proactively manage changes in project scope, identify potential crises, and devise contingency plans
Develop best practices and tools for IT resource management
Extensive experience with core PM tools including Microsoft Project, Microsoft SharePoint, & Microsoft Office (Outlook, Word, Excel, Visio, etc.)
Minimum of 2 years’ experience in a Project Management or BA/PM role including significant experience in implementation of large to medium size projects
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Bachelor’s Degree (B.A) preferred
Direct infrastructure or IT operations experience

Senior Business Analyst / Infrastructure Resume Examples & Samples

Establishes roadmaps for achieving future state
Work closely with the Infrastructure Engineering and Architecture teams to address gaps, generate solution design alternatives, and ultimately help negotiate final solution approach and sign-off with stakeholders
Act as a bridge between various Engineering, Architecture, and Support teams to help translate requirements into practical, useful and affordable solutions
Author required deliverables and documents, use cases, requirements, charters, small change forms, business overviews, etc
5 or more years IT experience
3 or more years of experience serving as an IT Business Analyst, soliciting and capturing requirements for Infrastructure related projects
Experience working on one or more projects from inception to completion
Project Management experience -Process mapping experience
Formal facilitation and chartering training
B.S. or equivalent experience in IT related field (computer science, information systems)

Business Analyst, Infrastructure Services ORS Resume Examples & Samples

Professional work ethic, inter-personal skills and strong organizational skills are essential
Conceptual thinking and creative problem solving skills
Ability to lead and influence others to get things done
Knowledge of how the ORS organization works, the tools they use (UT+, GIP, BSS, Alliance , SAP etc.) and the products they support
Collaboration and negotiation skills
Analytical and technical skills
Flexibility; ability to comfortably operate in a rapidly evolving environment
Advanced MS Office skills, particularly MS Excel and MS PowerPoint
Juggle multiple projects without missing a beat
A demonstrated ability to deliver results with particular strengths in
Business Analyst certification and/or a university/college graduate with a business, marketing or telecommunications degree
Experience in developing requirements for business process and systems integration projects
Knowledge of MS VISIO

Global Asset Business Analyst Infrastructure Tech Specialist Resume Examples & Samples

Business analysis (4+ years)
The ability to think creatively, identify and solve process and reporting challenges are key attributes to success. Multi-tasking as well as the ability to deal effectively with senior and mid-level technical managers of CIS, Procurement and Finance areas is essential
Effective data analysis skills. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style
Citi tools such as P2P, ITBM, Citi Marketplace, HP Asset Manager

Business Analyst for Infrastructure Solutions Group Resume Examples & Samples

Develop an understanding of the ESI business and its operations. Understand how ESI fits into the Dell EMC strategy
Develop knowledge of both internal and external data sources
Work closely with business stakeholders to provide actionable data-driven insights that directly impact ESI business operations
Connect information together to develop meaningful dashboards, metrics, and insights into the business from financial metrics (ie, ROI, Order vs Actual Margin %) to people metrics (ie, FTE per project, efficiency metrics) to operational metrics (ie, cycle time, activity rates)
Must be able to communicate effectively to all levels of the organization being both transparent and handling sensitive information in an appropriate manner
Must have excellent Excel and Powerpoint skills and knowledge of Clarizen, SQL, and Tableau tools are a plus
Must be a self-starter capable of working independently in a fast-paced environment willing and able to communicate to multiple teams and people at all levels of the organization
10+ years of experience in server or related industry
Knowledge of data center technologies, future trends, and direction, including hyperscale industry competitors
Solid business, analytical, and critical thinking skills
Strong skills in hands-on execution and project management
Must have a pragmatic, hands-on style, and the ability to “think outside the box”
Strong planning and priority-setting abilities
Excellent communication, negotiation, presentation, and influencing skills
Experienced at managing and delivering on time with multiple concurrent priorities
Must have the ability to thrive in a high-growth, fast-paced, and demanding environment
Bachelor's Degree - required; Engineering Degree preferred

IT Infrastructure Business Analyst Resume Examples & Samples

Work with leadership to draft, review and improve policies, plans, procedures, and other disaster recovery related material necessary to execute and lead a successful, enterprise wide disaster recovery program
Implement processes to ensure that regular reviews of documentation are conducted and the material is kept evergreen
Conducting business impact assessments to assess and identify critical information systems
Planning, coordinating and executing disaster recovery table top reviews and functional disaster recovery tests
Capture and maintain evidence of lessons learned for audit reporting purposes. Ensure that issues are prioritized, documented, and closed out within specified days of discovery
Audit the accuracy and effectiveness of backup and recovery capabilities (tools, monitoring/alerting, procedures, restore tests) globally
Participate in Incident Management and Crisis Management activities (planned tests or real events) as required
Provide training and guidance to subject matter experts on Disaster Recovery tools, templates, and methodology for plan development
Facilitate/coordinate quarterly reviews, updates, and signoffs to ensure completion of critical path milestones
Ensure documentation of infrastructure and applications is consistent with approved corporate policies, standards, and procedures
Work collaboratively with IT personnel (e.g. Enterprise Infrastructure & Applications Teams) to track and remediate issues identified during annual Disaster Recovery exercises
Work with internal and external auditors, as needed, to review and assess organization maturity
Delivering presentations and status reports to peers, internal management and key stakeholders to update on project / program status
Lead the effort to assess, evaluate and track compliance to ITT’s General Computing Controls to drive program maturity. Additional support functions as assigned

Infrastructure Business Analyst Resume Examples & Samples

SaaS experience
B2R documentation and communication
Experience working on infrastructure projects

Business Analyst, Infrastructure Services Resume Examples & Samples

Assist the Infrastructure Service Manager in the planning and implementation of additions, deletions and major modifications to the supporting adidas Pacific regional infrastructure
Oversee the administration and maintenance of the company’s infrastructure and Service/systems
Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides end user support for adidas Pacific including retail stores
Support Retail environments
IT Tertiary Diploma or Degree Preferred
More than 3 years experience in IT Corporate industries

Senior Infrastructure Business Analyst Resume Examples & Samples

This position requires a Business Analyst to gather customer, engineering and design requirements related to Data Center infrastructure hardware, supporting software and processes
Solicit, capture, and document requirements. o Works with SME’s to identify project business value and associated metrics
Collect, analyze, and reconcile information from various sources and develop alternatives and recommendations
Author required deliverables and documents, use cases, requirements, charters, small change forms, business overviews, etc. o Assists in defining training strategy and plan
5 or more years IT experience o 3 or more years of experience serving as an IT Business Analyst, soliciting and capturing requirements for Infrastructure related projects
Soliciting and capturing customer requirements
Advanced skill level experience using the following software tools. MS Project, Excel, MS Access
Experience with supporting or engineering Data Center infrastructure
Ford or other automotive experience
Experience using Analytics tools such as Alteryx
Bachelor’s in computer science or an IT related field

IT Infrastructure Business Analyst Resume Examples & Samples

The business analyst will have responsibilities to solicit, analyze and define user requirements for the Next Generation Data Center Infrastructure transition project
Solicit, capture, and document requirements
Works with SMEs to identify project business value and associated metrics
Ollect, analyze, and reconcile information from various sources and develop alternatives and recommendations
Author required deliverables and documents . use cases, requirements, charters, small change forms, business overviews, etc
Experience with SDM, or other System Methodology
Interfaces with middle level management (business and IT)
Interacts with external business consulting and IT vendors
Collaborates with appropriate technical experts
Client or other automotive experience