IT Reporting Resume Samples
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IT Reporting Resume Samples
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MH
M Hauck
Mozell
Hauck
1829 Kacey Cove
New York
NY
+1 (555) 850 7887
1829 Kacey Cove
New York
NY
Phone
p
+1 (555) 850 7887
Experience
Experience
Los Angeles, CA
IT Reporting
Los Angeles, CA
Graham-Ernser
Los Angeles, CA
IT Reporting
- Develop key metrics, dashboards, and associated data views to support management decision makers
- Create communications and presentations to be viewed by various audiences including senior leadership team
- Ensure accurate and timely reporting is done on all work related to scorecards
- Support IT with metrics, related data and calculation methodologies and develop best reporting practices
- Establish and maintain strong business relationships with key stakeholders from ISG, TSG and other IT areas in support of reporting, analysis and to ensure consistent data/methodologies are being used
- Socialize scorecards and improvement findings with various partners within IT and Business orgs
- Provide ad-hoc analysis to support leadership decisions
New York, NY
IT Reporting Analyst
New York, NY
Auer-Towne
New York, NY
IT Reporting Analyst
- Recognize opportunities for service improvement initiatives and develop and champion delivery
- May review and/or change established policies, maintain issues log and manage report delivery
- Assist in planning and execution of metric/performance reporting approach
- Prepare a broad variety of reports and provides data and management information for clients, internal and/or external audiences
- Provides support to IT Operations by defining and supplying consistent, accurate metrics to assist with business decisions
- Recommend and deliver establishment of new or modified reporting methods and procedures to improve report content and completeness of information
- Performs other duties and participates in special projects as assigned
present
Dallas, TX
IT Reporting Analyst & Asset Manager
Dallas, TX
Nitzsche LLC
present
Dallas, TX
IT Reporting Analyst & Asset Manager
present
- Identify security administration deficiencies, recommend improvements, and assist to implement corrective action
- Executes remediation based off analysis and reporting
- Develop and maintain procedure documentation
- Provides explanations and interpretations within area of expertise
- Comptia Security Plus or CISA certifications a plus
- Participation in Quality Reviews
- Execution of month end reporting
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of Oregon
Bachelor’s Degree in Computer Science
Skills
Skills
- Good organizational skills and excellent attention to detail
- Good knowledge of how to access and analyze structured and unstructured data
- Basic knowledge of banking operations and structure
- Ability to grasp and adapt to new and complex technologies quickly
- Basic SAS programming or working knowledge with SQL querying
- Reliable and able to build confidence both internally in Global IT as well as externally
- Excellent people skills with ability to communicate to all levels of staff effectively
- Knowledge of business processes and systems
- Detail and process oriented
- Inquisitive mind with strong analytical and logical thinking skills
12 IT Reporting resume templates
Read our complete resume writing guides
1
Financial Analysis, VP CCB IT Reporting Resume Examples & Samples
- Deliver timely andaccurate financial reporting which provide clear explanations of results,variances, and business drivers to ensure expense goals are achieved
- Provide integral supportfor executive reporting and senior management presentations
- Participate in ad-hocanalytics to support a range of projects and requests from management
- Regulatory spendconsolidation and reporting
- Collaborate with otherfinance managers to scope and define additional production work to be producedby India team then train the team on this defined work
- Identification andimplementation of procedures to improve financial controls
- Customize or createreports upon request
- 7 years experience inFinancial Planning/Management Reporting with strong technical skills
- Outstanding PC skillsespecially with Excel and PowerPoint
- Capacity and desire towork both at a strategic and detailed analysis level
- Skilled at mastering thevarious Essbase cubes for financial data
- Ability to workindependently to meet deliverables in a dynamic environment
- Excellentmultitasking/prioritizing skills and ready to deliver under a rapidly changingenvironment
- Exceptional timemanagement and prioritization skills essential
- Ability to interacteffectively with peers and senior management
- Superior communicationskills, both oral and written, and passion for accuracy
- BA/BS in Finance,Economics, Accounting or related field – MBA a plus JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran
2
IT Reporting Analyst Resume Examples & Samples
- Contribute to speed to value improvements
- Support analysis based on available data - aligned to key strategies
- Produce management reporting & scorecards
- Execute against single data source for all partners within CBAW TS
3
RF It-reporting & Analysis Resume Examples & Samples
- Hands on Java Engineer to architect, design and implement systems on the analytics platform
- Extensive, professional hands on software development experience, using Java and open source technologies
- Experience leading other developers and guiding technical projects
- Create automated test plans and write tests
- Ability to troubleshoot, performance tune and understand java memory utilization in code produced
- Design and implement user authentication and security features
- Collaborate with business analysts and back-end developers to define functional requirements and translate them into technical requirements
- Rapidly design, prototype and iterate on creative concepts to meet the user requirements
- Work with technology partners and vendors as required
- Maintain a delivery-orientated approach to developing the reports and their supporting tools & data infrastructure
4
IT Reporting Analyst Resume Examples & Samples
- Develop, test, and implement reports and supplemental processes to support reports for Consumer Risk Management and North American Collections, utilizing the Microsoft stack of tools (MS SQL Server, MS Reporting Services, MS Excel)
- Lead reporting projects as needed
- Participate/Assist in departmental cross-training program to disseminate knowledge/expertise across department personnel
- Perform reporting maintenance tasks as required by department manager
- 3-5 years of experience creating advanced processes queries using Transact-SQL
- 3-5 years of experience creating/modifying relational databases
- 3-5 years of experience querying Oracle or DB2 databases
- 3 to 5 years of experience creating advanced reporting using Microsoft Reporting Services
- 2-3 years of experience creating management level dashboard reports or advanced analytics
- 2-3 years of experience creating/modifying/utilizing SQL Server Analysis Services cubes
- 2-3 years of experience leading a group of people
- 2-3 years of experience in project management
- 2-3 years creating policy/procedure documents for a technical group
- Nice to have experience in banking
- 2-3 years of experience utilizing, developing, administering SQL Server 2012 databases. components, or services
5
IT Reporting Analyst Resume Examples & Samples
- Designs and develops moderately complex metrics, reports and analyses to support key business decisions or assists with more complex reports as directed
- Conducts data extraction, analysis and transformation functions
- Recommends, participates or owns the development of moderately complex analysis designs using statistical and/or financial analysis. May be involved in the development of predictive modeling, process documentation and comparative analysis
- Applies intermediate level skills in report requirement gathering, planning, design, configuration, implementation and validation. Works to continuously develop skills
- Identifies and drives improvement opportunities for IT reporting (standard, ad-hoc)
- Recommends and/or designs the metrics needed to clearly identify and illustrate the consistency of the IT organization
- Develops queries against data bases to expose the data required for reporting and/or extraction
- Works with other IT staff to define and design reporting requests and requirements. Responds to the reporting issues and takes corrective action as needed
- Produces systems based reporting using, but not limited to, tools such as Business Objects
- Prepares and maintains documentation for all configuration and design of the reports under their administration
- Provides strategic input on the tools and applications used for reporting
- May provide guidance/training to more junior staff
- Bachelor’s degree in Computer Science, Business, Mathematics or related field
- Minimum of three (3) years of business analysis/reporting experience
- Minimum of two (2) years of progressive experience with Microsoft Access, developing VBA Code, creating and designing user interfaces, creating queries and designing reports
- Experience using decision support systems, turning data into compelling, actionable business insights
- Experience or exposure to Extract/Transform/Load (ETL) and/or Business Intelligence, SQL
- Basic SAS programming or working knowledge with SQL querying
- Intermediate knowledge of business processes and systems
- Advanced proficiency in Microsoft Office (Word, Excel, Access and Power Point)
- Good knowledge of how to access and analyze structured and unstructured data
- Good analytical, technical and problem solving abilities
- Basic knowledge of banking operations and structure
- Good planning, time management, and follow through skills
- Good verbal, written and interpersonal communication skills
- Ability to translate abstract ideas and business requirements into solutions
- Ability to handle multiple projects simultaneously. Independent/self-starter
- Ability to grasp and adapt to new and complex technologies quickly
6
IT Reporting Analyst Resume Examples & Samples
- Designs and develops less complex metrics, reports and analyses to support key business decisions or assists with more complex reports as directed
- Participates in the development of analysis designs using statistical and/or financial analysis. May be involved in the development of predictive modeling, process documentation and comparative analysis
- Applies and develops skills in report requirement gathering, planning, design, configuration, implementation and validation
- Participates in the design of the metrics needed to clearly identify and illustrate the consistency of the IT organization
- Assists with developing queries against data bases to expose the data required for reporting and/or extraction
- Works with other IT staff to define and design reporting requests and requirements. May respond to the reporting issues and take corrective action as needed
- Minimum of one (1) year of business analysis/reporting experience
- Minimum of one (1) year of experience with Microsoft Access, developing VBA Code, creating and designing user interfaces, creating queries and designing reports
- Exposure to decision support systems, turning data into compelling, actionable business insights
- Knowledge of business processes and systems
- Knowledge of how to access and analyze structured and unstructured data
- Analytical, technical and problem solving abilities
7
IT Reporting Process Coordinator Resume Examples & Samples
- Monitor and enhance existing workflows, design and build new workflows to support Configuration Management throughout EUC Operations-supported products. Role will involve interaction with participants in the workflow to help understand the challenges, and working with our development team tocarry out identified improvements
- Work as ITIL user in Service-Now to review items in the workflows and report upon exceptions
- Administer the user-facing tools (SharePoint, Microsoft SQL Server Reporting Services, Excel with PowerQuery, Splunk) used to present our work
- Assist end-users with questions and data requests, and maintain documentation, KBs, FAQs, and internal social media to publicize information
- Manage the EUC Operations “Tech Sessions” by discovering topics, reaching out to SMEs, assisting with presentation creation, and hosting of sessions
- Experience in process improvement
- Advanced Excel skills (pivot tables, graphing, combining data sources)
- Excellent presentation and communication skills
- Power user or administrator for SharePoint 2010 or later
- PowerPoint/Visio skills with associated design abilities
- Familiarity with relational databases such as Microsoft Access, Microsoft SQL Server as these are our major
8
IT Reporting Analyst Resume Examples & Samples
- Prepare a broad variety of reports and provides data and management information for clients, internal and/or external audiences
- Participate in high level business initiatives and assist with all levels of metric reporting
- 5 + years of professional business experience in an enterprise level environment
- 3+ years of data reporting, analysis and delivery experience
- Expert level MS Office skills with Excel and PowerPoint
- Ability to write necessary queries using SQL or other language in an effort to rationalize / normalize data from disparate systems
- Experience wring reports in Qlikview is required
- Experience working within an IT Infrastructure environment is preferred
- Detail-oriented, Issue resolution
- Strong oral and written communication and ability to multi-task
9
IT Reporting Analyst & Asset Manager Resume Examples & Samples
- Execution of month end reporting
- Asset procurement and management experience
- Security Vulnerability scanning experience. I.E Nessus
- Sarbanes Oxley and PCI compliance knowledge
- Comptia Security Plus or CISA certifications a plus
- Identify security administration deficiencies, recommend improvements, and assist to implement corrective action
- Administer and maintain user and group security to company wide applications with a high degree of accuracy including processing of Requests, Service Restoration and Support of Entitlement Reviews and remediation of exceptions
- Participation in Quality Reviews
- Understand and enforce General Computing Controls
- Communicate with end users through multiple intake requests systems
- Develop and maintain procedure documentation
10
IT Reporting Analyst Resume Examples & Samples
- Identify Continual Improvement opportunities for the current reporting processes and assist with changes to automate and improve content, efficiency, quality control, etc
- Recommend and deliver establishment of new or modified reporting methods and procedures to improve report content and completeness of information
- Assist in planning and execution of metric/performance reporting approach
- Confer with internal Global Technology and external stakeholders to identify problems and to gather suggestions for improvements
- Other activities in support of the progress of Global Technology as required
- Grow general knowledge of IT and business systems , training junior analysts
- Minimum 1-2 years of experience in MI reporting
- High degree of professional discretion, integrity and judgment
- Minimum intermediate skills in VBA, SQL and other relevant languages
11
IT Reporting & Development Analyst Resume Examples & Samples
- Identify Continual Improvement opportunities for the current reporting processes and recommend changes to automate and improve content, efficiency, quality control, etc
- Development within the XL Catlin suite of reporting tools, to support enhancements to reporting or process workflows
- Preparation and delivery of accurate and timely reporting, including various analyses and interpretation of results, highlighting trends and exceptions
- Deliver scheduled and ad-hoc reporting to agreed timelines and frequency
- Monitor, track and audit data for inconsistencies and errors and develop processes to identify and remedy data inaccuracies and/or missing information
- Contribute to and promote a culture of outstanding service
- Minimum 3-5 years of experience in MI reporting
- ServiceNow/ Remedy or other ticketing system knowledge is essential along with awareness of ITIL and experience of Extract Transform Load activities
- University degree and proven experience in the role related to reporting or data analysis/management
- Computer literate including Microsoft Outlook, Word, Excel, PowerPoint and other commonly used reporting software
- Development skills in VBA, SQL and other relevant languages
- Ability to create physical and logical data models
- Good organizational skills and excellent attention to detail
- Excellent people skills with ability to communicate to all levels of staff effectively
12
Analyst, IT Reporting Resume Examples & Samples
- Develops and maintains analytical reports for internal customers and facilitates analysis
- Assists with metrics and project plans
- Creates and builds new ways of analyzing data based on the business’s need
- Adherence to project deadlines
- Demonstrated experience/expertise in SQL programming
- Convey an attitude of enthusiasm and commitment
- Ability to organize, prioritize and meet deadlines in a fast paced environment
- Ability to manage assigned responsibilities independently, or execute effectively within a team
- Solid analytical background and associated skills
- Proficient follow-through and follow-up skills
- Experience with MS Office applications; advanced skills in Excel
- Minimum 1-2 years of experience preferred
13
IT Reporting Analyst Resume Examples & Samples
- Define and agree release and deployment plans with stakeholders
- Ensure that integrity of a release package and its constituent components is maintained throughout the transition activities and recorded accurately
- Ensure that all release and deployment packages can be tracked, installed, tested, verified, and/or uninstalled or backed out, if appropriate
- Ensure that change is managed during the release and deployment activities
- Record and manage deviations, risks, issues related to the new or changed service, and escalate for corrective action
- Participate in the pre-implementation analyses for the applications according to the terms and conditions of the commercial agreements
- Participate in organizing detailed deployment plans and projects’
- Research, investigate and propose technical solutions for configuration needs
- Execute the various tasks for the projects assigned to the deployment group
- Minimize the impact of errors on systems by providing prompt solutions
- Ensure detailed deployment plan has been documented along with a backout plan should anything go wrong during deployment
- RDBMS
- Weblogic (or any Application Server)
- Java/J2EE/.Net
- Experience with Deployment tools like uDeploy/repliweb/bladelogic
- Minimum of 5 years in production support or development experience
- Candidates requiring visa sponsorship will not be considered for this position
14
It-reporting Analyst Resume Examples & Samples
- Experience with designing and producing data visualization reporting solutions, visual dashboards and adhoc reports
- Demonstrated ability to package information in a clear, concise and visually appealing manner
- Strong proficiency with Microsoft PowerPivot including pivot tables, complex formulas, slicers, formatting and data manipulation
- Experience creating dynamic reports with business intelligence and reporting tools
- Experience with Relational Databases in a SQL/Oracle Server environment
- Experience with MS SQL Server Reporting Services (SSRS)
- Familiarity with extracting data from various databases, data warehouses and reporting data marts
- Experience in various programming languages SQL, HTML, Java, Javascript, Visual Basic and / or equivalent programming language a plus
15
UK Ics-record to Report IT Reporting Resume Examples & Samples
- Any graduate with 2-6 (Analyst- 2-4; Senior Analyst- 4-6) years of relevant IT reporting & analysis experience
- Working knowledge of SAP Crystal Reports & Business Objects, and SQL scripting
- Proficient with Microsoft Excel, and other Office suite applications
- Ability to present data simply and effectively
16
DFS IT Reporting Systems Resume Examples & Samples
- Evaluates, analyses, documents requirements, translates into proper system requirement specifications and configurations
- Collaborates globally to bring together team members and business stakeholders from multiple countries to deliver with quality and to meet roadmap commitments
- Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements
- Engages closely with IT staff, vendor personnel and appropriate business end-users as needed
- Works as part of the dev team to ensure a high level of production stability, including triaging and reviewing escalated tickets from the application support teams, and to ensure that production deployments are completed with quality and without introducing instability
- Engages with business partners in performing and reviewing impact assessments of forthcoming vendor releases and creates appropriate User Stories for Product Backlog to ensure vendor release is appropriately tested and deployed
- Understands the business implications of technical solutions, and assists in defining and documenting the technology solutions to support any future business needs
- Build and develop strong domain expertise around core DFS systems
- Teaches end users new technology and enhancements using all appropriate communication tools as well as providing support for existing system
- Works well under direction of Project Manager and Feature Team Manager and will keep them informed of status
- Interacts with internal customers and senior business leadership
- Keeps team and leadership updated on project status and risk factors
- Supports the team in adhering to appropriate standards of quality
- Strong understanding of key business drivers and ability to communicate and translate those needs to technical solutions
- Works with the development and test teams to drive a culture of continuous improvement and adoption of Agile practices, implementation of test and deployment automation, and improved collaboration with testers and application support personnel
- Supports IT activities including Controlled Self Assessments relating to both internal and external audit process, and ensure good adherence to internal IT controls including encryption, access controls, data classification and disaster recovery
- Effectively manages relationships with IT and Business Partners
- Solves novel problems and develops innovative solutions
17
IT Reporting Analyst Resume Examples & Samples
- Provide primary technical support for several reporting based applications, and will be responsible for impact and upgrade testing as well as continuous support and improvement
- Responsible for the creation, deployment, and intermittent update of the strategy as it relates to reporting needs. The strategy provides the most value at the least cost while keeping our current reporting technological environment current, stable and supported
- Work with users and management to define requirements and then work independently on delivering end results or create project requests with internal AFE developers or contract development work within Arconic Centralized Resource units
- Partner with plant leaders, AFE Functional teams and internal department co-workers to translate business needs into the right actionable specifications
- Follow and implement compliance standards that are defined within the AFE IT Team
- Utilize the system development life cycle and work within standards to maintain a compliant and stable reporting environment
- As many of AFE's plants operate 7 days a week, critical reporting may require occasional weekend and off hours’ support. This role will include devising a strategy for this support to the AFE business
- Occasional travel both domestically and internationally may be require as AFE currently has locations in North America, Europe and South Korea
- As a member of the AFE Information Technology team, there is occasionally a need for weekend or off hours support beyond the role defined here. This could be in support of AFE business initiatives like Physical inventories or Arconic technical initiatives requiring weekend or evening outages
- Ability to work in a global environment with virtual teams that accommodate cultural, national, time zone, language, and other differences among team members and customers
- Strong human relations skills with a demonstrated ability to lead projects and influence direction and outcomes
- Ability to work with cross functional teams including members from other disciplines and organizations
- Ability to work through problems and conflict in difficult situations while keeping project efforts focused and on track
- Excellent problem solving and forward thinking skills with the ability to be objective at all times
- Minimum of one year experience gathering and developing user requirements
- This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee, or Refugee
- Bachelor's Degree in IT or related field
- Minimum of 2 years experience in information systems technology
- 2 years experience working in a manufacturing environment
- Fundamental understanding and significant experience with the system development lifecycle
- Ability to analyze and query data from Oracle and SQL Server databases
- Ability to work with large volumes of data and transform it into meaningful information
- Experience in Oracle PL/SQL, Discoverer, Hyperion Reporting software
- Experience in BI Analytics or other Analytical Applications
- Strong background in manufacturing knowledge as it relates to Production Control, Order Bookings, Historical Sales, Financial Impact and working knowledge of the Aluminum Industry as it relates to data reporting
- Ability to converse with users on requirement gathering and is comfortable communicating within all levels within the organization
18
Emind FY CBS Finance FP&A IT Reporting Supervising Associate Resume Examples & Samples
- Strong knowledge of SAP – including navigation of the system, using T codes, Finance Controlling (FICO) expert and the ability to teach others how best understand the system during our system implementation. (this is a must for us)
- Strong Excel formula/pivot knowledge including “Match”, “Index”, “Sumifs”, “offset”, “conditionals” etc. (again a must)
- Knowledge of excel macros (VBA)
- Strong SQL skills including knowledge of relational databases (such as Access and SQL Management Studio) (a must)
- Knowledge (to some degree) of Tableau assuming the possibility we may use that tool in the future (nice to have)
- Knowledge of MDX including knowledge of cube formulas (nice to have)
- Support heavy ad hoc reporting needs as well as assist in the creation of recurring reports intended for multiple users
- Strong knowledge of SAP - FICO
- Strong SQL skills
- Knowledge (to some degree) of Tableau
- Possess strong communication skill
- Problem Solving skills
- Have logical and analytical skill
- Be decisive on real time basis
19
Credit Risk IT Reporting Lead Resume Examples & Samples
- Provide the vision and leadership for design, development and implementation for a new Credit Risk Analysis and Reporting Business Intelligence solution on an existing Credit Risk platform
- Demonstrate superior collaboration skills in working closely with Reporting Business Stakeholders, Data Architects, and Risk Change Business Analysts
- Drive the build out of the Reporting Solution by slicing the demand into logical increments and prioritizing them with the Business
- Build, motivate and manage teams leveraging his/her expertise to mentor and lead BA, PMs and Developers; supporting them through the various software development life cycle stages
20
IT Reporting Analyst Resume Examples & Samples
- Accountable for data strategy and reporting outcomes as ITSM processes are built or modified
- Interpret business needs to develop reports and dashboards
- Collaborate with internal resources and customers to gather report requirements
- Write and maintain functional and technical documents
- Present data in a way that is meaningful and readily accessible to customers
- Participate as a key member of the IT Service Management team
- Be available for ad hoc requests for data
- Automate reporting needs for customers
- Manage an ITSM reporting database, and maintain data integrity and documentation
- 2 + years of relevant IT experience in a ITSM and Service Desk environement
- 3 + years experience writing SQL queries to extract data from SQL Server environments
- 2 + years experience designing enterprise reports/dashboards using PowerBI, ReportWriter, MS Excel, and SQL reporting services
- 2+ years experience designing and implementing jobs and packages using SQL Server Job scheduler, SSIS, or other tool
- High level functional understanding of ITSM applications and data structure within the ITSM tool
- PowerShell experience a plus
- Knowledge of ITIL based processes preferred
- Knowledge of data migrations preferred
- Knowledge around ITSM tools, Call Centers, Monitoring Tools, Security Tools, SCCM, Active Directory, and HR Platforms a plus
21
IT Reporting Analyst Resume Examples & Samples
- Leads projects to enhance insights, reporting and trending. Responsible for the creation and maintenance of reporting mechanisms, including but not limited to dashboards and scorecards
- Develops, tracks, analyzes and communicates department metrics
- Collects data, develops statistical analyses, and communicates at the department level. Takes a proactive role in identifying opportunities to measure our client experience(s) and other department objectives. Uses business knowledge to provide recommendations
- Performs custom analysis for targeted areas of primary concern. Serves as subject matter expert to respond to questions on data research and trends. Analyzes data and presents results
- Establishes effective working relationships with business leads, decision-makers, and stakeholders. Provides communications to and interacts with multiple and diverse audiences
- Identifies, recommends and implements changes that will enhance workflows and procedures or improve the effectiveness and quality of data and analysis. Analyzes impact, prepares environment for change, working with communications team to communicate to impacted business areas and team members, and updates or creates procedures
- Performs other duties and participates in special projects as assigned
- Strong and demonstrated data analysis skills preferred
- Advanced knowledge of Microsoft Excel, Access and PowerPoint
- Excellent oral, written and interpersonal communication skills. Facilitation and presentation skills preferred
- Client interaction and project management experience preferred
- Strong interpersonal skills, including the ability to build effective working relationships with colleagues in other units/divisions
- Strong planning and organizational skills and ability to manage multiple priorities. Project management experience preferred
- Ability to maintain confidentiality associated with data
- *Vanguard is not offering visa sponsorship for this position***
22
It-reporting Analyst Resume Examples & Samples
- Bachelor degree with a business or technology focus 3+ years of Workday report writing experience
- Understanding of and ability to create Workday Calculated Fields Workday implementation experience
- COATS or CCS card
23
IT Reporting Analyst Resume Examples & Samples
- Provides support to IT Operations by defining and supplying consistent, accurate metrics to assist with business decisions
- Provides advanced data support such as trending, regression analysis, predictive modeling and other such methodologies to assist IT leaders in making informed decisions
- Presents IT analytics formatted for Sr. Leadership consumption
- Derive conclusions and make recommendations based on rigorous data analysis
- Responsible for defining, maintaining and training for IT Operational reporting standards and formats
- Collaborates with all matter experts across IT to promote good data stewardship and insure alignment
- Actively participate in strategies, tactics and roadmap for IT Operations
- Compiles benchmark data for comparison purposes
- Manages and extends the portfolio of IT Operational reports
- 4+ years of data analysis experience
- Strong quantitative and analytical skills including statistical analysis and mathematics
- Demonstrated expertise in Microsoft PowerPoint and Excel, including proficiency with complex pivot tables and data analysis functions
- Tableau experience a strong plus
- Ability to effectively prioritize and multi-task in high volume workload situations
- Ability to take ownership of job responsibilities; working independently and in a team
- Strong solution orientation and the ability to anticipate problems
24
Risk IT Reporting Lead Resume Examples & Samples
- Provide the vision and leadership for design, development and implementation for a new Risk Analysis and Reporting Business Intelligence solution on an existing platforms
- Build, motivate and manage teams leveraging his/her expertise to mentor and lead BA, PMs and developers; supporting them through the various software development life cycle stages
- Think beyond the obvious, think about how you can lead UBS with that reporting initiative into digitalization and self-service by providing intuitive architecture and tools
25
IT Reporting Resume Examples & Samples
- Have proven skills for reporting using Excel and VBA automation
- Have experience and be able to demonstrate the data analytics skills
- Demonstrate excellent interpersonal skills
- Be comfortable with working with cross functional IT orgs at all levels including senior management
- Be able to work independently, while managing working relationships within a matrix organization
- Be able to apply critical thinking skills to perform impact analysis and root cause analysis
- Recognize the necessity and value of accuracy
- Have a strong process documentation background
- Process information quickly
- Demonstrate excellent written and verbal communications skills
- Manage, evaluate and drive ongoing requests for reporting and data needs focused on the various CBX programs
- Support and drive the preparation of monthly IT Management Group (ITMG) Service Quality material & details
- Identify and understand metrics, compare data from different sources to draw conclusions
- Execute ad-hoc, monthly, quarterly and annual tasks related to Executive Metrics & Scorecards for IT
- Drive the data collections requirements, analysis, reporting and improvements needed for service metrics
- Work with TSG, ISG, CSSG, CIP, Finance and other IT teams for metrics compilation responsibilities
- Detailed process documentation to ensure standardization
- Support IT with metrics, related data and calculation methodologies and develop best reporting practices
- Create communications and presentations to be viewed by various audiences including senior leadership team
- Ensure accurate and timely reporting is done on all work related to scorecards
- Develop key metrics, dashboards, and associated data views to support management decision makers
- Provide ad-hoc analysis to support leadership decisions
- Establish and maintain strong business relationships with key stakeholders from ISG, TSG and other IT areas in support of reporting, analysis and to ensure consistent data/methodologies are being used
- Accountable for continuous process optimization and automation
- Socialize scorecards and improvement findings with various partners within IT and Business orgs
- Bachelor's Degree in Computer Science, Information Systems, or other related field or previous work experience
- 6 to 8 years of work experience related to metrics
- Experience coding in VBA
- Fully proficient in Microsoft office tools, with special focus on Microsoft Excel and its analytical capabilities (e.g. Macros/Visual Basic, pivot tables, data slicers etc.)
- Knowledge of HPSM data system, MS-Access queries and database connections capabilities required
- Proficiency in use of and manipulation of data extracts and reporting techniques
- Knowledge of Six Sigma and Statistical analysis preferred
- Experience with presentation skills including executive materials to senior management preferred
26
IT Reporting Analyst Resume Examples & Samples
- Review and validate external data as it is collected
- Develop policies and procedures for the collection and analysis of ITSM related data
- Analyze the Compliance, Quality, Efficiency and Effectiveness of ITSM Processes
- Track and analyze trends in performance
- Establish standardized performance reports across Global IT
- Manage monthly reporting on SLA, KPI, and OLA
- Support Process Owners in escalation of deficiencies in processes and noncompliance with established policies, practices, and standards
- Create queries and reports for ITSM in order to determine process performance
- Support performance assessment of vendors against SLA / KPI’s to ensure effective control of expected deliverables
- Participate in the analysis, development, and implementation of standards for an ITSM process
- Provide day-to-day analytical support independently and as part of a team to identify, understand, and extract data from ServiceNow and other sources
- Provide status reports on assigned work including building slide presentations and briefings
- Support ad hoc reports
- A structured, thorough, methodical and analytic approach
- Great people skills
- The capacity to cooperate across functions and the ability to work in teams
- Reliable and able to build confidence both internally in Global IT as well as externally
- A natural curiosity and want to explore data to find new insights
