Lead Communications Resume Samples
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Lead Communications Resume Samples
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SC
S Christiansen
Susana
Christiansen
106 Mozelle Summit
New York
NY
+1 (555) 479 3145
106 Mozelle Summit
New York
NY
Phone
p
+1 (555) 479 3145
Experience
Experience
Philadelphia, PA
Communications Spec, Lead
Philadelphia, PA
Koepp Group
Philadelphia, PA
Communications Spec, Lead
- Develops and executes a multi-media strategy
- Works closely with internal stakeholders and senior communications staff to produce strategic content for internal and external digital and print distribution
- Produce video and alternative narratives by working with vendors to package stories to be used in different channels
- Writing communications and media plans, developing media lists and editorial calendars and staffing events
- Tracks and develops relationships with external stakeholders, media in particular
- Support the development and execution of strategic plans for internal clients and stakeholders
- Plan and manage communications efforts for multiple internal clients
New York, NY
Communications & Quality Assurance Lead
New York, NY
Friesen-Bernhard
New York, NY
Communications & Quality Assurance Lead
- Assist with QA planning activities, including development of the QA work plan/schedule
- Develop/write communications drafts by working with SMEs to develop content
- Develop and deliver training to staff when policy changes are implemented
- Develop newsletters, slide decks and other marketing/awareness materials in support of briefings, road shows or other program activities
- Performs workflow analysis and recommends quality improvements
- Reports progress on problem resolution to management
- Devises improvements to current procedures and develops models of possible future configurations
present
San Francisco, CA
Lead Communications Specialist
San Francisco, CA
Runolfsdottir-Maggio
present
San Francisco, CA
Lead Communications Specialist
present
- Deliver on key performance indicators that track tradeshow performance including perception and lead generation
- Develop, execute, & maintain a holistic communications plan for GE Power in South Africa
- Provide counsel, advice and services to help the business leadership team and their managers communicate effectively to all employee audiences
- Provide functional employee communication leadership in line with the communication guidelines
- Advice and counsel managers about effective employee communication
- Oversee the design, development and execution of regular communications from sales leadership to the field organization
- Design and manage a platform for delivering consistent, integrated and unified messages from internal stakeholders to NuVasive’s sales organization
Education
Education
Bachelor’s Degree in Ingenuity
Bachelor’s Degree in Ingenuity
University of Virginia
Bachelor’s Degree in Ingenuity
Skills
Skills
- Quickly change direction when working on multiple projects or issues
- Identify and appreciate the broad perspective and how it relates to smaller details
- Clearly and confidently convey information to various audiences through speech and writing
- Relevant trends and information within the industry
- New and emerging tools and technologies relevant to the line of work
- Microsoft Office Suite
- Advanced writing mechanics and grammatical concepts
- Effectively present information to influence and persuade organizational leaders and key stakeholders
- Science and art of delivering information, including understanding of communication vehicles and targeted audiences
- 7 years relevant experience in corporate communications and/or public relations, journalism and change management
15 Lead Communications resume templates
Read our complete resume writing guides
1
Communications / Business Implementation Lead Resume Examples & Samples
- Partnering with project managers on projects to ensure the business change is tested and any variances are understood and signed off with an understanding of any impacts to either client or employee before implementation begins
- Coordinating the implementation of business changes both technical and non-technical (planned and unplanned) within Client Account Management
- Developing communication content both written and verbal describing and outlining recent changes or business initiatives
- 2) Ambassador of business changes. Partner with the Business project lead to conduct EPT sessions, by reviewing all UAT exit reports on behalf of the business before any major implementations, to ensure any irregularities or challenges are captured/tracked
- 3) Create professional presentation material for centre leadership teams in order to communicate change. Facilitate and lead discussions as required, preparing documentation to record discussion and follow-up actions
- 4) Prepare communications content for Senior Leaders regarding upcoming initiatives, business results or key accomplishments
- 5) Coordination and participation of business verification to support business process changes both non technology and technology related
- 6) Develop a thorough understanding of client groups and businesses in order identify impacts and recommend LOB specific opportunities and approach
- 7) Partner closely with the Intake manager to understand the change management calendar impacts and provide regular updates to the local team
2
Lead Communications Spec Int W Resume Examples & Samples
- Bachelors degree in Journalism, Communications, Marketing, or similar discipline
- Minimum of 5-7 years of progressive experience in Internal communications related positions
- Exceptional writing and editing skills, and the ability to develop innovative approaches and craft creative communications
- Solid business acumen. Proven project management skills with the ability to manage multiple projects, work under tight deadlines, and function independently within a highly fast-paced environment
- Insurance Industry or Financial Services experience required. Carrier or broker experiences a plus
3
Communications Spec, Lead Resume Examples & Samples
- B.A. or B.S. degree in Journalism, Communications or English
- Five or more years experience in writing and publishing corporate internal/employee communications
- Demonstrated experience in managing Web content
- Demonstrated experience in Microsoft Office (Word, Power Point, Excel), and demonstrated graphic design experience in design, layout and publication using Adobe Creative Cloud software (Photoshop, Illustrator, and InDesign)
- Experience in writing, editing and directing the studio production of company videos
- Prior experience in developing an internal company brand and/or culture
- Fluent in Spanish and English, with proven translation capabilities in verbal and written communication
4
Cloud Communications & Program Knowledge PMO Lead Resume Examples & Samples
- Develops and coordinates team and broad-based business-specific communications and activities in orientation, with the purpose of increasing knowledge-transfer, team effectiveness and buy-in of the business strategy
- Plans, coordinates and executes tasks and activities of assigned project components through internal and partner subject matter experts
- Together with the Program Director, Program Lead and the Director, Communication T&O, the role provides guidance, advice and counsel on all program communications matters for the duration of the transformation to the Vice-President, Enterprise\ Architecture, T&O Executives as well as project initiative leads
- Provides guidance to team members on how their work is connected to the RBC strategy so that individual and team priorities may be set and achieved
- Post-secondary degree: communications related studies (public relations, communication, english, physiology)
- 5-8 Years of proven experience in cross function teams, industries or groups with an ability to influence consensus
- Experience in issues management and change management communications (internal/external)
- Exceptional knowledge of communication tools, templates and technology
- Experience and confidence with executives and senior management effectively presenting a point of view
- Awareness of highly regulated industries, including financial services and RBC
5
Global Tax Communications & Engagement Lead Resume Examples & Samples
- Develop strong “trusted advisor” relationships with Global Tax leadership as well as networks across Tax and the wider BMC team globally
- Develop ideas and bring insights to client's attention (e.g. innovative and creative communication approaches)
- Make a strong contribution to communications and engagement around the Tax global “big bet” priorities
- Deliver on Tax and BMC strategic priorities; align BMC initiatives with EY’s performance agenda and revenue goals; achieve the desired results; communicate the BMC value proposition
- Be a strong team player and lateral thinker, comfortable working collaboratively, virtually and independently
- Significant strategic internal communications experience with proven track record in supporting executive teams
6
Communications & Transaction Monitoring & Surveillance Team Lead Resume Examples & Samples
- Minimum 10 years product, regulatory or risk management experience gained within a financial institution or regulator
- Strong knowledge of electronic communications and trade surveillance systems and processes
- Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with compliance colleagues across the region and across various LOB
- Demonstrated knowledge of the investigation process
- Strong analytical, problem-solving and organizational skills and the ability to manage several simultaneous projects
- Well developed leadership skills with a demonstrated ability to grow and encourage career development within the team
- Excellent business judgment and strategic thinking
- Proven ability to communicate effectively in English at all levels both orally and in writing,
- Ability to deliver high quality results as part of a geographically dispersed global compliance team
- Law degree or other closely related professional qualification helpful
7
Cards Servicing Communications Journey Lead Resume Examples & Samples
- Develop new communications as needed, ensuring new communication strategy elements are threaded across touch points (online assets, letters, emails, etc) while executing flawlessly while adhering to a disciplined control and program management processes
- Partner with Journey teams, Business Owners and Delivery teams to identify, rationalize, and overhaul servicing communications based on customer and business needs, market trends, and customer insights
- Act as a Project Manager for Servicing Communications overhaul project. Includes assets across multiple channels: Letters/Email/AO/SMS/Mobile/Card Carrier/Statements/etc
- Deepen Customer Loyalty: Create card preference by demonstrating value and increasing delight via differentiated servicing strategies
- Digital First Customer Interactions: Leverage digital channels to enhance and simplify the experience
- Differentiate How We Communicate: Make it easy, interesting, and appealing for our customers to get the info they need
- Work with Servicing Delivery teams to understand landscape and create and maintain a library of all current Servicing Communications
- Contribute to end-to-end creative development to ensure all items are accounted for and a flawless customer experience is achieved through the delivery of servicing communications
- Partner with external Creative Agencies, internal Creative Agency (CCOE), Servicing delivery teams, and product teams to ensure the creative strategy is executed cohesively across relevant channels
- Provide guidance and partnership with internal teams on messaging and tone that should be implemented across servicing communications
- Review creative, content and copy with an eye for customer experience and copywriting
- Ensure Control/Compliance policies and procedures are closely followed throughout all creative development processes
- 5+ years in Business, Customer Experience, Communications, or Marketing Strategy
- Self-aware with ability to adapt to various situations
8
VP Cards Servicing Communications Delivery Journey Lead Resume Examples & Samples
- Partner with Journey teams, business owners, and strategy team to analyze, identify, rationalize, overhaul, and deliver servicing communications based on customer and business needs, market trends, and customer insights
- Serve in a Project Manager capacity for Servicing Delivery Channel within the assigned Journey
- Work with identified partners to understand current landscape for Cards Servicing Communications including sending venues, variables, system capabilities, data inputs, etc
- Contribute to development and ensure functionality is accounted for and a flawless customer experience is achieved through the delivery of servicing communications
- Partner with strategy team and product teams to ensure the creative strategy is executed cohesively across channels
- Provide guidance and thought leadership with internal teams to drive success
- Ensure Control/Compliance policies and procedures are closely followed throughout
- Maintain strict adherence to established governance processes including
- 5+ years Business and/or Customer Communications experience (O&T experience a plus)
- Strong customer centric focus to include Mobile First mindset
- Ability to build strong networks and relationships across the Cards organization
- Strong team player, with excellent interpersonal skills and ability to influence, collaborate and communicate across all levels and across lines of business
- Analytical and conceptual thinker
9
Lead Manager, Seller Communications Resume Examples & Samples
- The successful candidate will ideally have 8-10 years of communications experience – preferably in a global enterprise in a related industry (tech/retail/commerce)
- Active user and advocate of eBay
- Proven experience of building and maintaining positive and productive relationships with internal and external stakeholders
- Ability to work in a large and complex organization – solid team player and ability to manage and influence up, down, and across different teams
- Superb verbal, written, storytelling and editing skills, including driving engaging and consistent messaging across global communications channels
- Strong content creation skills: creative, visual and editorial point of view
- Experience building and executing social media strategies in support of a broader communications program
- Technology savvy. Experiencing managing content management systems and digital channel a strong plus. Able to harness new media effectively with a keen understanding of all types of owned and earned media/channels
- Energized, creative, proactive and enthusiastic - willing to take initiative with confidence
- Empathy, good emotional intelligence as well as cultural sensitivity
10
Lead Communications Specialist Resume Examples & Samples
- Develop, execute, & maintain a holistic communications plan for GE Power in South Africa
- Lead the delivery of an integrated marketing communications plan aligned to all the GE Power P&L platforms in South Africa
- Design and execute communications campaigns to support business campaigns for targeted opportunities, working closely with the business leaders and Head of Communications/Public Affairs Southern Africa
- Build and maintain relationships with third-party stakeholders such as mid-level decision makers and influencers. Create leadership engagement platforms with stakeholders through one on one meetings, group luncheons etc
- Manage GE Power’s presence at South Africa industry events, key initiatives and programs as defined by the power businesses; including budget, deliverables, key performance indicators (KPI’s) and metrics
- Manage and execute the overall internal communication strategy for GE Power in South Africa with innovative solutions that will help to drive employee engagement
- Manage and execute a wide range of projects including internal communication, industry and customer communication, executive presentations, digital content, and business-wide events & industry exhibits
- Deliver on key performance indicators that track tradeshow performance including perception and lead generation
- Connect the GE Power sales organization through meaningful communications strategies and tactics
- Support and contribute to the efforts of peers across the GE Africa communications organization
- Minimum 6 years of experience in communications, with active understanding of wider communications mix; employee, external communications – TV, print, radio, events etc
- Proven track record in delivering high quality communications and branding programs and material/output
- Excellent level of spoken and written English required
- Ability and experience in engaging stakeholders
- Excellent project manager; must possess superior organization & creative skills
- Self-starter, self-motivated, creative and energetic
11
Change, Communications, & Enablement Lead Resume Examples & Samples
- Willingness to travel and spend time extensive time in the CTP plantations
- Understands EHS
- Cultural sensitivity to the diverse levels of maturity in workforce in terms of safety awareness
- Degree with at least 5 years of experience related to advocacy, change communications and organizational enablement in highly challenging crisis and change situations
- Strong organizational, analytical and troubleshooting skills; detail-oriented; ability to multi-task and prioritize tasks; and able to learn quickly under pressure
- Proven track record in developing countries, preferably in Asia
- Exceptional writing and editing skills, particularly in drafting employee communications and reporting
- Excellent interpersonal and communication skills; the ability to successfully and effectively liaise with people within and across departments in a predominantly Bahasa Indonesia-speaking environment
- Able to work independently and resourcefully, adapting to changing priorities and an eagerness to learn under pressure
- Confident communicator with proven advocacy skills, able to effectively draft and articulate complex concepts to drastically different audiences
- Knowledge &/or working experience in the oil palm plantation will be a good advantage
- Prior experience in EHS is highly preferred
12
Lead Communications Product Owner Resume Examples & Samples
- Focus on optimization across member communications channels both in terms of cost & effectiveness of channels in supporting campaigns & corporate strategic goals
- In collaboration with Product & Ops partners, drive self service by moving contacts to channels that are most effective & efficient. Receives input from human factors group on overall strategies also
- In partnership with the Analytics team, create dashboards and reports for communications channels to gain insight to member behavior, spot trends and make business cases for process improvements
- Build capabilities and develop models that measure effectiveness of contacts and conversion rates for campaigns and across various communications channels
- Develop, manage and embed a communications governance process across all channels and campaigns
- Monitor and manage day to day channel transactions, file transmissions and creation of new phone and email campaigns and web changes on a daily basis. Liaison with IT, Vendor Management, Vendors and business stakeholders
- Resolve problems and perform root cause analysis. Offer recommendations for improvements to directly optimize satisfaction & to improve communications across channels
- Provide vision and direction for channel extensions by keeping abreast of international, national, & industry trends in communications. Responsible for researching applicability to ESI (in partnership with other key stakeholders), driving pilots where needed & moving idea into project request stage for ultimate execution
- Prioritize projects and day to day work flow for self. Mentor other team members. Document processes and procedures
- Bachelors degree or 11 – 14 years of equivalent experience
- 5-8 years of relevant experience; Masters degree and 3-5 years of experience
- Knowledge of PBM and ESI a plus
- Excellent communication and customer service skills (written & oral) to team members, peers & senior leaders
- Strong analytical, planning, critical thinking & problem solving; ability to influence direction through collaboration & thoughtful argument
- Ability to understand financial impact of decisions & strategy
- Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction
- Proven expertise in applying human factors & consumer experience best practices
- Experience in managing & analyzing consumer campaigns
- Experience with digital media or automated outbound phone call programs a plus
- Experience with budget forecasting a plus
- Experience with MS Access and SQL a plus
- LI-PS1
13
Lead Cyber Communications Specialist Resume Examples & Samples
- Strong writing (both strategic and tactical/real-time) and communications skills
- Experience responding to oversight and executive data calls/queries (e.g., DoJ, ODNI, OMB, Congress, EoP)
- Solid layperson’s understanding or ability to understand cyber technology, its impact/relation to strategy, and the ability to communicate the complete picture to all audience levels
- Ability to work effectively with a constantly changing, multi-agency, SES and GS-15 team
- Ability to effectively influence executive opinion
14
Communications & Program Management Lead Resume Examples & Samples
- Responsible for leading the development of a Corporate Quality Communications Strategy, focused on driving consistent effective multimodal communications across the global businesses
- The Communications & PML will oversee progress of the Policy, Standard, Training and Certification activities, and create dashboards to share across the enterprise
- The Communications & PML will support business planning relating to programs, and budget, identify, develop and act as point of contact (POC) for industry related affiliations, best practice initiatives, and benchmarking activities
- Develop and Manage Corporate Quality Communications Plan and manage departmental metrics
- Creation of an Annual Communication and Program Management Master Plan
- Identify and create global tools that enable access to information (such as such as Websites, shared drives, video tools)
- Manage global Quality meetings such as town hall meetings, and global quality program communications
- Establishing project documentation frame work and methodology
- Manages program issues, identifies and manages risks and deliverables
- Ability to function as a leader, or as part of a matrix team
15
Communications Technical Team Lead Resume Examples & Samples
- Must meet DoD 8570 certification eligibility requirements (e.g. Security+ CE)
- Demonstrated experience and capability interfacing with Air Force and/or DoD customers at very high levels, as well as experience serving multiple DoD Agencies is highly desired
- 6 years of directly related experience with a BS/BA in Engineering, Science, Mathematics, Information Technology, or related field of study, or combined education and equivalent technical experience
16
Medical Communications Effectiveness Lead Resume Examples & Samples
- The Medical Communications Effectiveness Lead will play a key role in shaping the current and future state of Shire’s best-in-class Global Medical Communications department within an evolving Global Medical Affairs organization
- The main purpose of this role is to facilitate the achievement and maintenance of harmonization, effectiveness, efficiency, economies of scale and cost savings across all Global Medical Communications therapeutic area teams and to support the Head of Global Medical Communications to ensure
- Congresses
- Symposia
- Scientific Communication Platforms and Core Scientific Statements
- Scientific Share of Voice/Impact Measurement
- Medical Material Review Committee and GMC’s support of CMLR
- Cross functional experience partnering with and successfully negotiating across groups, including but not limited to: Shared Medical Excellence (Medical Operations/Shared Services), GMA, R&D, Global Compliance and Risk Management, Legal, Regulatory, Commercial, Corporate Communications, Investor Relations
17
Communications & Quality Assurance Lead Resume Examples & Samples
- Develop and manage communications
- Work with program management to deliver communications in accordance with agreed upon communications plan
- Develop newsletters, slide decks and other marketing/awareness materials in support of briefings, road shows or other program activities
- Assists the Program Manager in monitoring adherence to Statements of Work (SOW), which includes reviewing artifacts and ensuring the timely completion of the independent quality reviews
- Carries out procedures to ensure that all information systems products and services meet minimum organization standards and end-user requirements
- Reports progress on problem resolution to management
- Devises improvements to current procedures and develops models of possible future configurations
- Performs workflow analysis and recommends quality improvements
- Verify accuracy and reliability of data provided by CGI
- Assist in the implementation of corrective action follow-ups to ensure that expected outcomes are achieved
- Respond quickly to manager requests for ad hoc quality reviews
- Assist with QA planning activities, including development of the QA work plan/schedule
- Develop and deliver training to staff when policy changes are implemented
- Identify and implement applicable best practices under terms of contract and ensure consistent, standard execution of operational activities
- Assist with gathering results from QA program activities and develop QA reports and metrics to meet internal and external reporting requirements
- Candidates must be US citizens
- Bachelors Degree - preferably in Communications
- Minimum of 4 years of general business experience involving communications, auditing and quality assurance in a project-based business administration environment
- Experience with auditing/creating, documenting and following the process
- Excellent organizational and verbal/written communication skills
- Ability to quickly adapt to a fluid, fast-paced, deadline-driven business environment
- Proficiency with MS Office programs, particularly Excel, PowerPoint and Visio
- Flexibility in working after hours or weekends as project needs dictate
- Possess a strong focus on client satisfaction
- Knowledge of CMMI, ISO 9001, Lean Six Sigma is highly desired
- Ability to travel to other CGI offices or customer sites in the Washington, DC area if needed
18
Communications Task Lead Resume Examples & Samples
- Internal Communications Team lead for SEVP's Strategic Communications Team (SCT)
- Work with DHS, ICE, NSID and SEVP personnel to plan, draft, and implement detailed messaging and communications plans that educate and prepare all impacted members for the launching of major SEVP initiatives
- Responsible for managing team communications with other SEVP units as well as Department of Homeland Security and Department of State interagency partners
- Ensures efficient coordination and handling of important agency processes including Congressional inquiries, executive taskers and "Broadcast Message" distribution; responsible for on time completion of all taskers and meeting this program metric working with team members
- Collaborates with other SCT teams to identify solutions and risk mitigation strategies to meet and exceed customer expectations
- Experience developing and implementing internal and external change management plans for major initiatives
- Minimum of four (4) years of specialized experience that includes the following: Communication planning and rollout experience for multiple, concurrent significant Federal program initiatives
- Experience handling crisis communication for national security and law enforcement investigations; Coordination with and monitoring of various media outlets to stay abreast of the coverage, trends and emerging issues in the ever changing national security climate
- Experience reviewing, analyzing and summarizing media coverage into an executive summary for wide distribution. General examples of experience include conducting studies, analyzing findings and making recommendations on substantive operating programs that required applying a knowledge of qualitative and quantitative analytical techniques along with a knowledge of the mission, organization, and work processes of the programs and the relationships of administrative support activities; performing a wide variety of analytical studies and projects related to management improvement, productivity improvement, management controls, and long-range planning including developing guidance on techniques for management and methods improvement, analyzing and advising on proposed reorganizations or realignment of functions, and developing manuals and directives covering varying aspects of operations
- Strong project and task management skills; highly organized and attention to detail
19
Operations Lead, Medical Communications Resume Examples & Samples
- Proven experience in project managing / directing Medical Communications deliverables including educational meetings, scientific publications, congress activities, HCP educational programmes and digital programmes for HCPs and patients
- Experience in working at a medical communications agency
- Proven line management experience for more than 8 reports
- Ability to engage with a range of internal team members to deliver
- Process management / development experience
- Ability to budget projects and track
- Demonstrated ability to deliver results to the appropriate quality and timeline metrics
- Good team leadership skills
- Sound judgment and decision making skills
- Strong software and computer skills, including MS Office applications
- Bachelor's degree and demonstrable experience including project management experience; or equivalent combination of education, training and experience
- Full eligibility to work full time in the UK
20
Communications Specialist Lead Resume Examples & Samples
- 10+ years of experience with strategic communications
- 5+ years of experience with direct client interface
- Ability to be comfortable and effective with interacting with senior executives
- Ability to write for a variety of formats
- MA or MS degree in Communications
- Experience with IT systems product launch preferred
- Experience with Technology Realization and Adoption (TRA)
- Experience with high level Army communications
- Possession of excellent interpersonal, leadership, and project management skills
- Possession of excellent writing, editing, presentation, creative, and promotional skills
- MS degree in Public Relations, English, Journalism, Marketing, or Communications preferred
21
Lead Medical Writer, Clinical Communications Resume Examples & Samples
- Review written materials produced by team members on assigned accounts, coaching and mentoring staff, as appropriate. Ensure communication materials are delivered to a high quality, on time and within budget keeping relevant parties aware of the status of project activities
- Proactively contribute creative ideas, concepts or suggestions to provide added value on assigned accounts and create business growth opportunities
- In conjunction with other senior medical team members forward-plan resource for the department, supervising staff and freelancers on assigned accounts, as appropriate
- Help to develop project specifications and cost estimates on assigned accounts, working closely with account teams
22
Client Stories & Credentials Lead for the Communications Resume Examples & Samples
- Working with the Accenture CMT Content Architect and the client-centric marketing leads, develop credentials/client stories by identifying client stories, gaining approval for external use, writing, editing, designing and distributing the story on the relevant channels
- Utilize a strategic approach to targeting client stories that aligns to our business objectives and messaging platform
- Interface with marketing and business leads to identify and pursue leads for new stories
- Maintain a client story pipeline online to increase transparency for the CMT marketing leads
- Work with writers who support the development of our client stories
- Shape our stories in a way that simplifies and elevates our messages into multiple formats that can be used across a variety channels
- Launch awareness marketing campaigns around our largest stories both internally and externally, seeking out and piloting new communications approaches
- Work with our internet and social media marketing team to maintain our online client stories presence
- Work with our knowledge management team to maintain our internal client stories repositories
- Respond to requests for relevant stories across sales pursuits, quarterly earnings and investor days
- Develop continuous improvement approaches based upon metrics and feedback
- Bachelor’s degree required, prefer in marketing & communications
- Minimum of 3 years’ experience in strategic marketing and communications, especially in communications and message development
- Excellent communication (written and oral) and editing skills: including critical reading (What else do we need to tell the story?) and business understanding (Why should the reader care?)
- Willingness to learn quickly, take initiative proactively and maintain focus
- Ability to be process-oriented and flexible simultaneously
- Ability to be patient, resilient and enthusiastic
- Excellent negotiation, influence, mediation & conflict management skills
- Excellent business acumen and industry acumen
23
Technology Consulting Lead to the Communications Industry Resume Examples & Samples
- You will have 5+ years of relevant work experience, preferably from consulting
- You will have a proven track record successfully selling and leading delivery of IT projects with offshore resources
- You are accustomed to work in accordance to a proven methodology, and appreciate the value of methodical discipline, and you can demonstrate a solid understanding of good program- and project management disciplines
- Relevant Industry experience is preferred
- Agile development familiarity is a plus
- Working knowledge in backend development
- Working knowledge in frontend development
- Working knowledge in Open Source tools
- Fluent in English and Danish
24
Lead Communications Maintainer Resume Examples & Samples
- Install, maintain, replace, and check communication equipment including, but not limited to, cables, computers, printers, monitors, radios, telephones, modems, wireless components, security cameras, batteries, connectors, various parts and testing equipment
- Cut, splice, and pull cable on ground, poles, and towers
- Transport tools and equipment to jobsite by truck
- Valid Driver's License
- Commercial Driver's License (CDL) Class A with Airbrake Endorsement by training start date
- FCC General Radio Operators License (GROL) Elements 1 & 3, by training start date
25
Lead Communications Specialist Resume Examples & Samples
- Lead the Branding strategy & prepare plans to support overall Branding goals for each Campaign run by GO across their processes
- Provide counsel, advice and services to help the business leadership team and their managers communicate effectively to all employee audiences
- Provide functional employee communication leadership in line with the communication guidelines
- Prepare, integrate and implement communication plans for key business initiatives within the region
- Advice and counsel managers about effective employee communication
- Publish videos and photography on video central & colab
- Graduate/Post Graduate in Communications or a relevant discipline
- Must have 7+ years of experience in Corporate Communications
- Experienced in working across levels, functions
26
Cyber Communications Project Lead Resume Examples & Samples
- Demonstrated knowledge and experience coordinating, collecting, and analyzing security relevant data in order to brief senior government leads on the risk posture of an enterprise. Proven ability to multi-task, prioritize and present to government allowing the government to make risk based decisions based on the information presented. Knowledge with providing review and preparation of governance materials, meeting preparation and capturing information from governance meetings
- Demonstrated ability of performing governance management at either an enterprise or IT service functional level. Demonstrated expert-level knowledge in planning, directing, and managing an organizations cyber security policies related to DoD 8500 series, NIST SP 800 series, DoD regulations and instructions to include: 8570-01, DoDI 8530.01, CJCSI 6510.01 as well as Risk Management Framework (RMF). Demonstrated expert level knowledge and experience related to organizational communication plans and communication of cyber related policies to all organizational entities for applicability and guidance
- 7-10 years overall experience supporting IT related industry/business environment
- 5 or more years supporting DoD customers or equivalent similar large, complex government agency
- CompTIASecurity+
27
Real Time Communications Technical Lead Resume Examples & Samples
- Strong Background in the solutions and technologies associated with enterprise Video services, including but not limited to Video conferencing technologies, virtual meeting room designs, infrastructure components (GKs, SIP Registrar, video call routing, H.323, SIP, MCUs, ISDN), and streaming solutions
- Strong background in Unified Communications (UC) or video theory and practice
- Working knowledge of IP networking associated with the underlying transport technology for UC and video - TCP/IP Routing and Switching, Voice and Video protocols (H.323, SIP, RTP, etc.)
- Deep technical knowledge in video products from Cisco and Microsoft
- Experience with enterprise level design of real-time communications architectures, such as voice and/or video in a heterogeneous environment
- Experience with or keen understanding of real-time traffic technologies such as Call Admission Control (CAC), Quality of Service (QoS), and multicast delivery
- 5+ years enterprise level infrastructure engineering with focus on large scale real-time communications infrastructures
- Good understanding of Linux and Windows operating systems and server technologies in physical and virtual environments is a plus
- Knowledge of banking and financial regulatory requirements is a plus
- Strong technical leader
- Strong demonstrable experience in system solutions design and development
- Strong understanding of the Software Development Life Cycle
- Strong Understanding of architectural concepts and design patterns
- Goal and Delivery Oriented
- Very Good client facing skills
- Ability to lead/mentor junior team members
- Strong technical understanding of Avaya and Cisco voice technologies and configurations
- Excellent deep working knowledge of unified collaboration applications & tools
28
Technical Lead-field Communications Resume Examples & Samples
- Thorough knowledge regarding the installation, maintenance, repair, and operation of applicable Field Communications equipment assigned to the hiring supervisor
- Meets the requirements as defined in the position description(s) entitled Senior Test Specialist or Engineer and pertaining to that group’s primary function
- Ability to repair, adjust, test and operate equipment
- Thorough understanding of safety methods, practices, procedures and policies
- Ability to combine theory with practical experience, determines facts, analyze information, make decisions accordingly and resolve problems. Handles technical investigations regarding equipment mis-operations
- Strong computer skills and the ability to operate a variety of software programs relating to databases, test equipment, and hardware configuration are required
- Working knowledge of switching and tagging procedures
- Recommend future direction(s) of equipment and systems based on changing technology and the availability of spare parts
29
Communications Quality Lead Resume Examples & Samples
- Monitor and evaluate the level of compliance and quality of published Nova content in accordance with the Standards and Guidelines of the Content Strategy
- Provide feedback and coaching to the Content Team, including Business Content Authors and Team Leads (both written and verbal)
- Support Writing Standards and other coaching sessions to ensure understanding and alignment across the team
- Create, provide input and maintain Quality communications vehicles, e.g., Yammer updates, Quality newsletter) to provide the team with Quality news including areas of focus and incentives
- Work closely with Content Strategy and Knowledge Management Solutions teams to ensure awareness of System and Content Strategy changes
- Maintain and update knowledge of internal products, services and process (Rogers, Fido, Chatr), and review feedback from front-line staff
- Schedule and facilitate ad-hoc meetings to maintain alignment as required
- Strong written, verbal and editing communications with attention to detail
- Post-secondary Degree in English, Communications or equivalent experience
- Proven background in successful coaching
- Ability to successfully apply Rulebook standards to ensure accurate evaluations in support of consistent adherence
- Understanding of Standards and Content Strategy
- Experience analyzing data and creating formulas to highlight areas of focus for coaching
- Ability to prepare reports using MS Excel and present data using PowerPoint or other Microsoft office program
- Experience consulting with employees and management to provide coaching recommendations that meet the team Quality objectives
- Knowledge of Frontline channels and products
- Strong organizational skills with the ability to manage multiple responsibilities and deliver under tight deadlines
- Experience using existing knowledge management & communications tools – Nova, (SSP), preferred
- Team player with a strong work ethic and positive attitude
- Ability to work both independently and in a group environment
- Strong computer skills with ability to quickly learn new programs and tools
- Bilingual (French/English) asset
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Global Programs, Communications & Change Lead Resume Examples & Samples
- PROJECT MANAGEMENT
- 3+ years of Process Improvement experience (e.g., Lean / Six Sigma)
- Experience using MS Office tools (Excel, Powerpoint, Word, Visio or other process mapping software)
31
Communications Production Lead / Specialist Resume Examples & Samples
- Demonstrated knowledge of website design, maintenance, and tracking ability with analytics, brand management, and social media
- Experience working with internal and external partners – managing contractors and contributors for technical content, product features, and application solutions
- Must be highly organized, detail oriented, enthusiastic, resourceful and have the ability to envision innovative solutions in a complex environment
- Strong customer focus and proven track record of applying customer insights and trends to proposed digital solutions
- Excellent communication skills: Written, verbal, and visual. Experience producing content and creative for customer-facing websites
- A good balance of creative and analytical thinking. Lots of Drive and Enthusiasm
- Proficient working knowledge of PC computer tools/software: Office 365 (Word, PowerPoint, Excel, SharePoint); Database software (Constant Contact, Survey Monkey); Graphic Design (Adobe CS Suite) and Illustration tools; Dropbox
- Excellent written and verbal communication skills; sharp grammar and proofreading ability
- Experience handling multiple projects, changing priorities and tight deadlines
- Regular and predictable attendance, adherence to State of Arizona and other applicable Standards of Conduct, and any Agency specific policies, procedures and practices
- Knowledge of or ability to learn and apply LEAN concepts, principles and tools used to create and deliver the most value from the customer's perspective while consuming the fewest resources, and engaging people in continuous problem solving
32
Lead Cook-l-communications Resume Examples & Samples
- Responsible for execution of the meal and understanding the timing of food production and to have all components of ready for consumption
- Communicate with the management to maintain the level of food quality that is expected
- Ensure daily communication between the day and night shifts regarding items that require long cooking times and planning for upcoming meals
- Ability to cook and prepare food according to production guidelines and recipes
- Knowledge of food product, identification, and acceptable level of food quality
- Ensure food is stored at the appropriate temperature for the appropriate length of time and follows all food safety standards
- Maintain production results of each meal
- Report safety hazards discovered in the location to management immediately
- Serve Safe certified
- Work in other areas as needed
- Ability to work in a team environment and demonstrate excellent customers service
33
CIB Tax Pmo-communications & Training Lead Resume Examples & Samples
- 3-5 years of Communication and Training experience
- Experience with communication and training across multiple lines of business and all management levels
- Strategic thinking and proven leadership skills
- Excellent multitasking and prioritizing skills
- Excellent relationship building and stakeholder management skills
- Ability to thrive in a changing work environment
- Attention to detail and ability to work independently
- Ability to critically challenge when warranted with the goal of resolving issues
- Knowledge of Investment Bank businesses and high-level transaction flow would be an advantage
34
Lead Communications Specialist Resume Examples & Samples
- Oversee the design, development and execution of regular communications from sales leadership to the field organization
- In partnership with commercial leaders, articulate a compelling story that differentiates NuVasive as a Service Line Provider in a way that engages and resonates with our surgeon and hospital customers
- Lead development efforts to build out presentation materials that articulate NuVasive’s unique value proposition and differentiators in support of customer engagements
- Support internal teams on delivering core product messages to the sales organization through communications and company events
- Support sales leadership on developing customer facing communications
- Design and manage a platform for delivering consistent, integrated and unified messages from internal stakeholders to NuVasive’s sales organization
- Manage and drive robust communication strategies, including email, web, print, and other collateral. Collaborate with salesforce, surgeon customers, and hospital accounts to produce a wide variety of custom and turnkey materials (e.g., brochures, presentations, videos, event collateral, etc.)
- Arrange vendor support as needed for design, multimedia, photography, print, etc. Manage relationships and provide direction, ensuring that outsourced projects come in on time and on budget
- Review and edit a wide variety of communications to ensure accuracy and consistency
- High proficiency in Excel, PowerPoint, Outlook, Word and other standard programs
- Excellent writing/editing skills and strong attention to detail. You will be asked to provide writing samples as part of the recruitment process
- 5-7 years’ experience leading communication or marketing initiatives
- Exceptional ability to multitask and to drive execution to tight deadlines while still being a systems thinker with a strategic mindset. Very effective at program management of communication initiatives
- Strong executive presence and consulting skills and excellent business acumen within a fast-paced organization
- Experience using digital marketing tools such as Box.com and Salesforce.com
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Process Improvement Lead-consumer Communications Resume Examples & Samples
- Responsible for engaging with key stakeholders to identify frictions within today’s consumer communications process
- Responsible for defining with the business the requirements to be met within the ‘to be’ process
- Responsible for working with the Quality Compliance Manager to ensure process compliance to Safety, Quality and Compliance standards
- Responsible for working with system vendor to ensure business requirements are met
- Responsible for working with IS and Validation Consultant to ensure all Validation requirements are met
- Responsible for development and rollout of the training materials with in-house e-learning team
- Support the Business Transition Leader to rollout the new process/system across the organisation
- Lead the embedding and sustaining of change through monthly KPI’s provided to senior management
- After rollout, Lead continuation of process improvements with System Owner
36
Medical Communications Solid Tumor Lead Resume Examples & Samples
- >5 years work experience in Medical Communications in Pharma industry, including medical communication planning
- Experience within other medical affairs roles (Medical Scientific Liaison, Medical Information, etc…) is an asset
- Experience interacting with vendors and managing budget
- In-depth knowledge of applied tools and systems
- Strong analytical & problem solving skills, able to integrate complex and large data sets into written communication
- Strong scientific background, with a good understanding of clinical research and bioscience methodologies
- Strong team player with good interpersonal and negotiation skills
- Awareness of the sensitive and confidential nature of information and situations
- Ability to organize and structure teams and activities as well as to prioritize and cope with conflicting pressures
- Understanding of pharmaceutical drug development and of scientific communication across the product life cycle
- Good knowledge of pharmaceutical regulations in key markets
- Knowledge of scientific platform development, publications, congresses and advisory boards desired
37
SC, UW Communications & Training Lead Resume Examples & Samples
- Development and delivery of SC learning agenda
- Deliver training for the Charlotte Center
- Modernizing underwriting communication
- Develop training roadmap for SC with engagement from field leadership team
- Facility training for Charlotte Center
- Modernize underwriting communication and coordinate communication across all centers
- Serve as the assigned business Single Point of Contact for all learning solutions requests from business partners and Learning staff
- Lead a staff of Learning Consultants to support the Identification of performance issue root causes and ensure delivery of appropriate learning solutions that mitigate associated knowledge gaps
- Consult on business partner performance opportunities and collaborate to create measurable performance
- Develop business partner relationships and deep business acumen that result in business partners asking for Learning Director support to improve performance
- Consult with business partners regarding how adult learning principles can improve day-to-day coaching, management, and leadership effectiveness
- Ensure use of adult learning principles in end-to-end learning solutions through sign off of by Learning Director
- Ensure appropriate application of resources to meet learning continuum requirements
- Support the delivery of end-to-end solutions for skill-building, performance, and mastery learning opportunities
- Develop an evaluation plan by working with business partners in the Plan phase to measure performance improvement in business terms for performance and mastery requirements
- Report on instances where we proactively identified and supported performance improvement opportunities
- Strong underwriting
- Effective strategic thinking skills
- Strong interpersonal skills, able to build effective relationships
- Strong organizing and planning skills
- College Degree highly preferred
- 5+ years of underwriting experience
- 3+ years of leadership experience
38
Software Project Lead-communications Products Resume Examples & Samples
- Be the first and central point of contact for all aspects of your assigned software project
- Generate & Maintain development and delivery plans for project software releases
- Ensure that all deliverables and acceptance criteria are defined and that all parties for which the plan is dependent on are engaged and committed to that plan
- Work closely with stakeholders, technical leads, and assigned project resources to ensure that release requirements are captured, understood, and delivered
- Compile and present status reports to project stakeholders and management as required
- Lead and provide direction to project team to ensure that software development and testing activities are coordinated effectively
- Track and escalate (if necessary) any issues impacting ability to deliver software releases to agreed plan
- Identify, arbitrate and mitigate operational conflicts or any other risks to software release delivery
- Solid Understanding of the Lifecycle of Embedded Software Development
- Strong Software Project Management Skills working with Cost & Timescale Estimation, Planning & Execution
- Proven ability to Drive Actions to Closure
- Proficient in the use of Project Management and Software Process tools
- Ability to compose and deliver Engaging Reports pitched appropriately to different audiences from Technical through to Management
- Technical knowledge of Consumer Network Products such as Broadband Routers, Modems, Wireless Access Points, Powerline, NAS Devices, Set Top Box desirable
39
Compliance Reporting & Communications Team Lead Resume Examples & Samples
- Managing the day to day activities of the team as listed above, ensuring that all relevant deliverables are met and delivered by the team in line with relevant timelines
- Maximize the potential of junior team members
- Act as an effective deputy to the Department Manager on a day to day basis, ensuring all BAU activities are completed accurately and to the highest standard
- Represent the Compliance Reporting and Communications Team at internal and external forums when appropriate
- Guide and influence other Compliance colleagues and teams regionally and globally
- Strong industry experience, with a background in Compliance or Legal
- Good understanding of the regulatory environment in the financial services industry
- Experience of people management
- Strong experience of stakeholder management
- Experience in report production, data manipulation or editorial work
- Advanced desktop application skills: MS Excel, MS Word, MS PowerPoint, MS Access
- Experience of working on Global Initiatives
- Excellent interpersonal and team-building skills Motivated, enthusiastic and positive
- Significant attention to detail
- Highly organised, efficient and able to multi-task
- Strategic and goal-oriented focus
- Self-Starter, able to work on own initiative
- Outstanding oral and written communications skills Excellent judgement and analytical skills
- Unwavering commitment to co-operative and collaborative working
- Proven capacity to simply complex concepts
40
Principal Communications Team Lead Resume Examples & Samples
- Serve as the key communications strategist and public affairs expert providing advice and guidance on methods and products to enhance dissemination of information about the JWST program various and diverse audiences. Lead the development of key messages, strategies and delivery systems to convey information about the JWST project to various and diverse audiences
- Develop contingency and crisis communications plans to ensure senior level managers can respond to problems and/or controversial issues
- Lead, develop and oversee implementation of over-arching public affairs campaigns, utilizing a variety of delivery methods including print products, video multi-media, and exhibits. Lead and coordinate efforts with stakeholders including senior level NASA HQ managers, international partners and industry
- Manage the planning and creation of a wide variety of communications and multimedia products that involve leading a team of NASA employees and assorted contractor employees that tactically creates and disseminates information about the project
- Review and evaluate existing strategies and communication plans for disseminating information about the program. Serve as expert analyst in the assessment of current and future public affairs activities, as well as lead improvements in public affairs program effectiveness
- Lead, plan, conduct and oversee briefings and public meetings on programmatic matters. Determine appropriate spokesperson to attend, prepare material for use in major press conferences and interviews; and ensure individuals are trained and prepared to respond to the news media on topics related to JWST and other astrophysics programs
- Identify problems and report to NASA Headquarters where appropriate. Determine accuracy and relevance of information. Use sound judgement to generate and evaluate alternatives, and make recommendations to NASA Headquarters. Interface with NASA’s Office of Communications to comply with NASA media review, approval and release rules, and follow existing NASA style guides and templates for various publications
- Provide senior level communications advice and support during the lead up time to launch and after launch
- May lead other personnel in complex assignments
- Bachelor’s degree, preferably in English, Journalism, Communications and a minimum of 7 years of relevant experience
41
Data Communications Team Lead Resume Examples & Samples
- 10 or more years of experience in the operation and maintenance of a large scale, telecommunications environment is a must
- Experience with Cisco Nexus 9K/7K/5K/2K configuration and support
- 10 or more years of experience with Cisco networking gear in large WAN environments
- 5 or more years of experience configuring and troubleshooting routing protocols, including BGP and OSPF
- Bachelor’s Degree in Business, Electrical Engineering, Computer Science/Information Systems, Computer Networking/Telecommunications or 10 years of equivalent experience required
- Experience with Spanning Tree, VLANs, and ACLs
- 5 or more years of Supervisory experience over technical teams
- Limited Travel around 5% will be required
42
Transit Communications Technology Practice Lead Resume Examples & Samples
- Communications Systems designs, design criteria and design/construction specifications development
- Management of scope schedule and budget for project tasks
- Creating and maintaining program plans
- Managing/tracking specifications, design and construction submittals, and related documents
- Technical reviews of designs
- Interfacing designs with traction electrification systems, communications systems, rail vehicles, stations and other transit systems elements
- Management of engineering tasks, subcontractor tasks, and joint venture interface deliverables
- Requirements management, quality control and assurance, and demonstration of compliance
- Communication System Design Engineer and Project Manager for Rail Transit Systems
- Project work would include Communication System Design for Streetcar, BRT, Light Rail, Heavy Rail, Commuter Rail and High Speed Rail Projects
- Design work would include Communication System Design and Equipment Specifications
- Technical leadership in communications technology design and principals in transit projects
- Work location would include both home office and short term travel to cities installing or planning to install transit systems. Long term field assignments are also available
- Minimum 15 years of experience of Communication Systems and equipment design for Transit Projects
- Thorough knowledge of and ability to produce quality including design criteria, drawings and specifications for Transit Communication Systems
- Proven success in transit system design management and project management
- Experience in several phases of the systems development life cycle, including analysis, design, implementation, commissioning, factory, field and acceptance testing
- Industry involvement in standards development, emerging communications technologies and applications
- Project experience with wireless communications solutions to support train control systems such as PTC and CBTC
- Proficiency with communications systems design tools and software such Microsoft Visio, Microsoft Excel and Microsoft Word
- Bachelor of Science Degree in Electrical Engineering, Communications Engineering or Computer Engineering is required
- BICSI RCDD. OSP, NTS/DSDC and/or ESS certification is a plus
- Professional Engineering Registration is required
43
Communications Specialist Lead Resume Examples & Samples
- Excellent creative writing skills
- Proven ability to effectively lead teams and projects
- Strong sense of urgency and flexibility
- Ability to handle ambiguity while driving projects forward
44
Cloud Communications Applications Developer Lead Resume Examples & Samples
- 8+ plus years of experience in large scale enterprise contact center application development and integration
- Good understanding of Digital, Cloud and Omnichannel Customer Experience systems and applications, real time and near real time communication features, Client and APIs
- Experienced in one or more of these capabilities: WebRTC Voice+Video Client development, end-to-end including contact orchestration, routing, reporting, real-time data (context) management, reporting event correlation, agent desktop, Computer Telephony Integration, web integration to back office and client/entity servicing services
- Familiarity with microservices architecture and Hands On experience creating HTTPS/REST+JSON web services, WebSocket eventing
- Agile Development and experience with SCRUM or similar methodologies
- Ability to work in a DevOps environment
- Good written and spoken communications skills
- Extensive/Expert level (5+ years) Java experience for server side development of services and applications
- Experience creating orchestrated or choreographed services and applications
- Hands On experience creating clients , exposing APIs and SDKs
- 5+ years experience working with Linux, VmWare
- Require Experience building highly available, performant and scalable clustered services
- Require Hands on experience in working with and performance tuning of NoSQL DB i.e. Cassandra
- 8+ years Experience with development, deployment, and support of large-scale distributed applications in a mission-critical production environment
- Test-infected attitude (strong desire to perform thorough and exhaustive automated unit, integration and system testing experience (Junits, Jmeter)
- 8+ years experience with full development lifecycle from inception through implementation
- Experience with Atlassian toolset is mandatory (JIRA, Confluence, Maven, Bamboo, GIT and Static analysis tools such as Sonar/Corbetura)
- Excellent analytical, communication, organizational and problem-solving skills coupled with a strong work ethic
- Ability to translate business requirements into functional requirements documentation
- Constructing High performance Web Application development with JS framework and libraries such as AngularJS, React, Redux is highly desirable
- Experience with Kafka , Apache Spark is highly desirable
45
Communications & Training Lead Resume Examples & Samples
- Experience developing and implementing communications and training plans
- Experience developing and managing communication plans and training curriculums
- Experience developing training programs and training products for customers
- Active TS/SCI
- Solicit user feedback on the utility and performance of capabilities via Government approved surveys conducted on a regular basis
- Notify users and stakeholders of the plans and progress in introducing new or upgraded desktop applications, IT devices, and SOPs
- Notify users and stakeholders in advance of planned outages and promptly for unplanned outages along with service resumption timetables
- Prepare and conduct surveys of users to gauge satisfaction and areas for improvement, upon Government approval and according to the Communications Plan
- Prepare for and conduct meetings with users to gauge satisfaction and areas for improvement, upon Government approval and according to the Communications Plan
- IT Training Certification
- DevOps Experience
- ITIL Certification
- DHS Program Experience
- DHS EOD with SCI
- Experience with Adobe Illustrate/Captivate in developing training products/solutions
46
Lead Global Hematology & Immunology Communications Resume Examples & Samples
- Partner with the Global Hematology and Immunology franchise leadership to develop and implement external and internal communications plans, campaigns and messaging to help protect, enhance and, in some cases, build Shire’s reputation as a leader in key therapeutic categories. (25%)
- Partner with franchise leadership/commercial teams to develop and implement communication/PR plans to support the performance optimization of key products, which would include effectively managing product milestones such as launches and data dissemination. (35%)
- Provide strong project management/leadership, including effectively leading and guiding retained communications/public relations firms, on key communications activities and initiatives, ensuring they are completed on time with a high level of quality, in accordance with Medical, Legal and Regulatory requirements. (15%)
- Work effectively with the U.S. and International Communications’ teams to ensure consistent strategic and tactical implementation of global communication programs and initiatives across regions and countries. Provide leadership and/or support on projects as needed. (15%)
- Anticipate and effectively manage issues impacting Shire’s brands in therapeutic areas of focus. Serve as media relations spokesperson on the issues. (10%)
- Issues management experience
- International coordination experience
47
Global Programs, Communications & Change Lead Resume Examples & Samples
- 4+ years of experience in Communications with successful track record of delivering results, comprehensive understanding of effective communications practices and measurement, and working with and writing communications for senior leadership
- 2+ years of strategic planning experience in a similar environment or in a planning/consultant role
- 2+ years of experience in Knowledge or Information Management
- Experience with business process management, workflow, and life cycle management
- Analytical and problem-solving skills to plan strategy, tactics and perform root-cause analysis
- Ability to perform process mapping (experience with Visio or MindMap software)
- Familiarity with project management tools, lifecycles, etc
- Ability to work across functions and at all levels of the organization to collaborate and help influence action
- Able to manage multiple projects and deliver high quality work under timelines
- Adobe Photoshop and InDesign (or other design suite) experience
- Communication and interpersonal skills
48
Project Lead, Store Training & Communications Resume Examples & Samples
- 3-5 Years previous retail experience preferred
- Excellent reading, verbal and written skills (English)
- Ability to work independently and collaboratively, with flexibility to move between projects in a fast-paced environment
- Microsoft Office Suite and Google platform
49
Design Lead-communications Resume Examples & Samples
- Shares work in-progress, solicits critical input, and provides productive critique
- Brings leading edge thinking and processes to the Lab’s work to push our practice in a new directions
- Surfaces key strategic questions around partner adoption, user experience, operations, organizational structure, brand identity, implementation/production, etc
- Contributes to the development of the project roadmaps and/or design/experience strategy and sets priorities based on the interpretation of client and partner needs, industry trends/secondary research, and estimated ROI
- Helps establish the voice for the CPX Studio across our projects, presentations, and space
- Leads internal communications including the management of the CPX microsite
- Works with CPX leadership and PR to develop our external communications strategy and to support the creation of articles and award submissions
- Contributes to the development of the broader Northern Trust innovation strategy and story
- Acts as a writer on Lab projects to bring designs to life with clear and compelling content
- Strong writing, problem solving, presentation and storytelling skills
- Highly flexible and adaptable, embraces ambiguity and responds positively to change
- Able to support multiple project efforts independently or with Experience Lead and/or Lab Director
- Uses collaborative/communication tools effectively e.g. Slack, G Suite, Skype, Outlook
- Knowledge of industry-standard software preferred, including Adobe CreativeCloud
- Bachelor’s degree in design or business; MA is preferred
- At least 5-6 years of experience within an agency, in-house design team, as a contractor, or in a relevant business role
50
Lead Communications Partner Resume Examples & Samples
- Create and implement internal and external communications strategy for assigned functional area(s)
- Build effective internal employee communications for assigned functional area(s) to enhance corporate culture, employee engagement and organizational effectiveness
- Build effective external communications to enhance QBE’s brand in the marketplace and increase awareness of our products and solutions
- Ensure the delivery of high-quality, professional, consistent, polished, timely and relevant internal and external communications and other project deliverables by carefully utilizing business acumen and subject matter expertise to ensure communications support business needs and expectations
- Serve as a trusted advisor with business leaders by utilizing expertise, sharing knowledge and recommending communications strategies to support change, meet business needs and inform targeted audiences
- Establish quality customer service by regularly communicating and building ongoing partnerships to manage changes and move business goals forward
- Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
- Contribute to a positive environment by demonstrating cultural expectations and guiding leaders to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
- Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives
- 7 years relevant experience in corporate communications and/or public relations, journalism and change management
- Bachelor’s Degree or equivalent combination of education and work experience
- Advanced knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
- Science and art of delivering information, including understanding of communication vehicles and targeted audiences
- Relevant trends and information within the industry
- New and emerging tools and technologies relevant to the line of work
- Advanced writing mechanics and grammatical concepts
- Principles and processes for building client relationships, including conducting needs assessment and meeting quality standards
- Effectively present information to influence and persuade organizational leaders and key stakeholders
- Clearly and confidently convey information to various audiences through speech and writing
- Quickly change direction when working on multiple projects or issues
- Define and measure results against key performance indicators
- Solve problems in ambiguous or difficult situations
- Identify and appreciate the broad perspective and how it relates to smaller details
- Utilize motivational, inspirational and enthusiastic approach to team involvement and engagement
- Adapt and be flexible in a complex changing environment
- Work autonomously
- Influence without direct authority
- Utilize high degree of business acumen
51
Lead Communications Resume Examples & Samples
- Develop, oversee and implement the communications approach and plans for Asset and Function-wide strategic initiatives, issues and projects
- Provide strategic integrated communications advice and support to senior stakeholders to enhance leadership communications and their effectiveness
- Oversee the production of various regular and ad hoc communications materials
- Provide support to the Minerals Australia Communications team and initiatives
- Maintain effective planning and reporting requirements
- Lead a team of two communications professionals