Logistics Services Resume Samples

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AR
A Romaguera
Anastacio
Romaguera
709 Heller Pine
Boston
MA
+1 (555) 949 6017
709 Heller Pine
Boston
MA
Phone
p +1 (555) 949 6017
Experience Experience
Detroit, MI
Logistics Services Representative
Detroit, MI
Streich-Wilderman
Detroit, MI
Logistics Services Representative
  • Processes, monitors, and tracks manual orders to ensure efficient and timely delivery of products to distributor, business partner or customer
  • Monitors and resolves all error and service failure issues for assigned customers including back orders, cancelled line notifications, order status, emergency order and freight carrier incident reports
  • Keeps current on all portfolio products and related updates and changes including offerings, pricing, shipping, procedures, and promotions. Responds to field and customer inquiries
  • Maintains buyer relationships by providing world-class customer service and logistical support to customers
  • Assists sr. customer service rep or supervisor in cross-functional team participation with input for developing and improving current and future order processing functions, such as promo specific issues, product substitutions, exception processing and inventory review
  • Maintains regular and consistent attendance and punctuality
  • Documents all customer contacts in customer service database. Researches issues and ensures they are resolved, including follow-up, within service level agreements
Houston, TX
Logistics Services Specialist
Houston, TX
Paucek-Senger
Houston, TX
Logistics Services Specialist
  • Provide service support to existing SBN users on any service and operation issues users may encounter during their use of the SBN services. This includes, but not limited to, working closely with logistics, fulfillment and transportation operation teams to execute users’ service request on their inventory which stores in Newegg OPC(s) or on their customer orders which are fulfilled by Newegg OPC(s)
  • Work under SBN service manager to improve and enhance SBN services and program
  • Work with Sellers to manage, create, and troubleshoot SBN issues and web services
  • Work under SBN service manager, coordinate with Marketplace seller development team to Market and promote SBN to targeting Newegg Marketplace sellers and prospects to grow SBN, develop SBN business to next level
  • Provide new user orientation once they sign up for SBN service, coordinate with related category manager, OZZO operation team to bring new SBN user on board and start utilizing SBN service quickly and smoothly
  • Work closely with Marketplace seller services team to manage and execute all seller operational issues or concerns
  • Knowledge of logistics and material handling related processes, systems and technologies
present
New York, NY
Integrated Logistics Services Lead
New York, NY
Spencer Inc
present
New York, NY
Integrated Logistics Services Lead
present
  • Coordinating funding and task activities between Cross Product Team (CPT) performing organizations
  • Provide analysis in the form of recommended actions to be initiated by the integration team in support of the scheduled completion of the product
  • Other tasks and responsibilities as defined by the Operations Manager
  • Execute Risk Mitigation Plans
  • Provide support to the Failure Review Board (FRB) for field returns background data and status
  • Provide logistics status reporting
  • Collect and report CPT metrics to the Logistics Operations Lead
Education Education
Bachelor’s Degree
Bachelor’s Degree
Kennesaw State University
Bachelor’s Degree
Skills Skills
  • Knowledge of Repair and Return processes, sparing philosophy, logistics strategy, and Supply Chain Management
  • Lead/key role experience with logistics tasks / roles pertaining to sustainment logistics with emphasis on database analysis and Preventive Maintenance Scheduling
  • Knowledge of database applications
  • The ability to create new MS Project, Word, Excel and Power Point performance metrics presentations
  • The ability to oversee depot level repair and reconditioning efforts
  • General knowledge of automated procurement and logistics tool suites such as PRISM, ALCS and EAGLE
  • Experience interfacing with and supporting Government Program Offices
  • Existing Secret Security Clearance
  • Experience supporting the Warfighter community operational evaluations or training events
  • Customer interaction experience as the primary lead/contact
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15 Logistics Services resume templates

1

Logistics Services Manager Resume Examples & Samples

  • Bachelor's degree is required or equivalent
  • Must have 5 to 7 years of related experience, including supervisory experience
  • A strong working knowledge and operational background in Logistics and Transportation functions required
  • Candidates must possess the proven ability to conduct business assessment with data analysis to identify issues and/or opportunities and identify appropriate potential solutions
  • Requires effective communication and presentation skills, excellent inter-personal skills
  • Need to demonstrate an ability to lead individuals through business change while achieving consensus/acceptance and contribute to the success of this position's function and business contribution
  • The acumen to make appropriate decisions, adapt to changing work situations and grasp and apply new ideas
  • Requires knowledge and understanding of the budget process
  • Strong knowledge of MS Word, Excel, Access and PowerPoint
  • Ability to read, write and speak Japanese or Spanish is a plus
  • Strong analytical, organizational and communication skills
  • Experience and training in Business Objects/ WHSE Report Design and/or related applications
2

Logistics Services Rep, Sco Resume Examples & Samples

  • Documents all customer contacts in customer service database. Researches issues and ensures they are resolved, including follow-up, within service level agreements
  • Enhances and implements processes while adhering to standard operating procedures
  • Works cross-functionally with a variety of internal business units, distribution centers and carriers
  • Customer service experience in a retail, food service, call or customer contact center environment (2 years)
  • Ability to perform data entry at 25-30 words per minute
  • Ability to analyze problems and provide solutions
  • Bilingualism ( English & French )
3

Logistics Services Representative Resume Examples & Samples

  • Processes, monitors, and tracks manual orders to ensure efficient and timely delivery of products to distributor, business partner or customer
  • Maintains buyer relationships by providing world-class customer service and logistical support to customers
  • Customer service representative 2 years
  • Customer service experience in retail or related channel 2 years
  • Ability to manage multiple priorities and meet deadlines in a fast-paced and changing environment
  • Ability to perform data entry
  • Ability to maintain accurate records
4

Logistics Services Representative Resume Examples & Samples

  • Keeps abreast of company products and history to communicate to customers while gaining knowledge of future promotions, products and processes
  • Processes retail and business unit orders, including researching and tracking status, responding to inquiries and troubleshooting problems while weighing all possibilities and offering appropriate service recovery when needed
  • Supports supply chain logistics teams with store readiness procedures, product launches and systems testing. Provides training and coaching to field and internal partners
  • High School diploma/GED or 4 or more years of US military service 6 or more months of experience in a role taking in-bound calls or emails, providing information, and answering questions
  • 6 or more months of experience in a role performing electronic data entry or inquiry
  • Interested and available to occasionally work various shifts and/or weekends
  • Flexible, with the ability to work in a changing environment
  • Strong customer service skills with the ability to handle angry or difficult customers professionally
  • Ability to lead others in a team environment
5

Converse Logistics & Services Internship Resume Examples & Samples

  • 662839
  • You must be currently enrolled as a full-time college student working towards your bachelor's or associate's degree
  • You must have an expected graduation date between December 2016 - June 2017
  • You must have a minimum overall cumulative GPA of 3.3 or greater
  • You must show proof of eligibility to work in the United States
6

Logistics Services rep Resume Examples & Samples

  • Monitors and resolves all error and service failure issues for assigned customers including back orders, cancelled line notifications, order status, emergency order and freight carrier incident reports
  • Escalates issues leadership regarding customer needs, product usage, system and general operational issues
  • Assists sr. customer service rep or supervisor in cross-functional team participation with input for developing and improving current and future order processing functions, such as promo specific issues, product substitutions, exception processing and inventory review
  • Customer service representative (2 years)
  • Customer service experience in retail or related channel (2 years)
  • Ability to work as a part of a team
  • Basic skills in Microsoft Office Suite
  • Ability to retain product and technical knowledge
7

Logistics Services Supervisor Resume Examples & Samples

  • Cross-functional liaison between Starbucks business units, supply chain, stores and retailer
  • Attends cross-functional meetings with business units and groups as required
  • Models a customer comes first attitude, delivers legendary customer service, and supervises partners to ensure they are delivering legendary customer service
  • Resolves customer service issues and complaints
  • Reviews work environment and key business indicators to identify problems, concerns and opportunities for improvement; provides coaching and direction to the team
  • Increasingly responsible supervision of customer service teams (5 years)
  • Project management (or related experience) (2 years)
  • Ability to understand complex concepts and relationships and evaluate using solid analytical and problem-solving skills
  • Ability to handle confidential and sensitive information
  • Ability to understand complex concepts and relationships, and evaluate using solid analytical and problem-solving skills
  • Ability to solve problems and follow through to solutions
  • Ability to make presentations Leadership Competencies Setting Direction
8

Senior Logistics Services, Store Development Resume Examples & Samples

  • Processes, monitors and tracks manual and electronic orders to ensure efficient and timely delivery of products to customer. Researches and trouble shoots operational and systemic issues. Provides solutions and options for customers
  • Researches and processes credits, returns and freight claims in a timely manner to ensure accurate customer charges and to maximize profitability
  • Researches inventory availability & inbound shipment timing to determine next steps for orders, requiring strong problem solving and quick decision making
  • Monitors and resolves all error and service failure issues for assigned customers including back orders or cancelled line notifications, order status, emergency order and freight carrier incident reports
  • Escalates issues & feedback to team members and leadership regarding customer needs, product usage, system and general operational issues. Assesses tests and troubleshoots processes and systems; reports trends and issues as appropriate
  • Keeps current on all portfolio products and related updates and changes including offerings, pricing, shipping, procedures, and promotions. Responds to field and customer inquiries
  • Manage EDI integration with distribution network (identify operational efficiencies)
  • Participate & advocate on behalf of our customers in cross functional projects to help drive improvements and efficiencies
  • Customer service experience in a call center or customer contact center environment 5 years
  • Data analysis and trending with recommendations for service improvements 1 year
  • Operational experience in the manufacturing or distribution industry 2 years
  • Retail, Foodservice, hospitality, beverage, and/or consumer products experience 2 years
  • Ability to balance multiple priorities and meet deadlines in a fast paced and changing environment
  • Advanced skills in Microsoft Word, Excel and PowerPoint
  • Ability to analyze and diagnose problems and provide solutions
9

Integrated Logistics Services Specialist Resume Examples & Samples

  • Leading the restructuring of our Asset Management / Configuration setup
  • Optimizing Asset Management and Stock System with main focus on procedures
  • Monitoring MTBF values
  • Ensuring the optimisation of the Supply Chain process
  • Being able to deal with Obsolescence management and improve practices on the matter
  • Ensuring regular reporting to the Department Manager and any other stakeholders involved
  • Making sure solutions are documented
  • Coordinating Configuration Management audits
  • 2-3 years of experience within Project Coordination or Project Management
  • Experience with implementing related internal processes (automatization)
  • Strong theoretical with proven field experience
  • Structured but pragmatic
  • Ability to understand Project Coordination and Project Management
  • Ability to work independently as well as being a strong team player
  • Good interpersonal skills at all levels of the organisation
  • Good skills in English, both written and spoken
  • Knowledge in French would be a plus
10

Logistics Services Analyst Resume Examples & Samples

  • BS in Supply Chain, Engineering, Computer Science, Math &/or equivalent work experience required
  • MBA, PMP, or equivalent certification preferred
  • 7+ years of project management related work or equivalent experience
  • Contract Review experience
  • Inventory monitoring and analysis
  • Ability to facilitate group meetings/discussions
  • Demonstrate decision making and problem solving techniques
  • Strong Written and Oral Presentation Skills
  • Strong working knowledge of Verizon’s wireline/wireless/VES
  • System experience in VSAP/Prism/MSolv/WMS
  • Microsoft suite proficient level of expertise in: Excel, Project, Access, Word, PowerPoint
11

Integrated Logistics Services Lead Resume Examples & Samples

  • Analyze logistics data related to the product status based on inputs into several different logistics and reliability databases
  • Provide analysis in the form of recommended actions to be initiated by the integration team in support of the scheduled completion of the product
  • Develop Preventive Maintenances Schedules in the logistics databases based on review and understanding of the product technical manuals
  • Ensure that the data collection and data integrity is maintained in these logistics and reliability databases
  • Coordinating funding and task activities between Cross Product Team (CPT) performing organizations
  • Ensure Cross CPT budget activities are accurately measured
  • Provide support to the Failure Review Board (FRB) for field returns background data and status
  • Initial purchase requisitions into the procurement system
  • Other tasks and responsibilities as defined by the Operations Manager
  • (4+) years’ experience in Logistics or related field
  • Lead/key role experience with logistics tasks / roles pertaining to sustainment logistics with emphasis on database analysis and Preventive Maintenance Scheduling
  • Experience in presenting to and supporting senior management and customers
  • Raytheon R6Sigma Certification; otherwise must become R6Sigma certified within one (1) year
  • The ability to create new MS Project, Word, Excel and Power Point performance metrics presentations
  • Customer interaction experience as the primary lead/contact
  • Existing Secret Security Clearance
  • General knowledge of automated procurement and logistics tool suites such as PRISM, ALCS and EAGLE
  • Experience supporting the Warfighter community operational evaluations or training events
  • Earned Value (EV) certification
  • Knowledge of database applications
12

Converse Logistics & Services Internship Resume Examples & Samples

  • 791569
  • You must have an expected graduation date between December 2017 - June 2018
  • You must have a minimum overall cumulative GPA of 3.0 or greater
13

Logistics Services Analyst Resume Examples & Samples

  • 5+ years experience in high volume Operations
  • Experience managing cross-functionally with key internal stakeholders, including how to influence without authority
  • Demonstrated ability to use numerical data to drive decision-making and process improvement
14

Customer & Logistics Services Resume Examples & Samples

  • Supervise all processes in the Inbounds from J&J Plants (both in Italy, and in UE)
  • Stock and shipping activities
  • Co-packing production and final distribution to customers
  • Logistics projects in which he/her will be involved
  • Master Degree in Engineering
  • Excellent Office Knowledge (Excel in particular)
  • SAP Knowledge is considered as plusAdministration
15

Logistics Services Resume Examples & Samples

  • Shall assist/collect all supply and equipment requests and supporting documents, review and recommend changes to documents, requisition supplies and equipment, track requisitions, deliveries, receive and stock supplies and equipment until issued and/or property accountability is established
  • Shall check, account for, report discrepancies, and recommend rejecting or accepting supplies, services and equipment on Material Inspection and Receiving Report (DD Form 250)
  • Shall reconcile and submit DD Form 250 and supporting documents to the Installation Property Book office, Government Purchase Cardholder, and/or appropriate budget analyst for processing
  • Shall update and maintain a requisition register for services and supply (aggregate) purchases, and for each non-expendable accountable item for items requisitioned, received and issued. The contractor shall maintain issue record for all operating and office supplies
  • Shall assist in maintaining accountability of all nonexpendable property, fuel keys and cellular phones on Army Hand Receipts (DA Form 2062) lAW with regulations and policies
  • Shall maintain all documents for USFK J2 sub-hand receipt holders
  • Shall assist in conducting property book and sensitive items inventories
  • Shall process and track division supply purchase requests through SSSC and GSA
  • Shall conduct market research by coordinating with local vendors and online sources and work through Government representative, such as GPC cardholders/billing officials and local contracting to facilitate the purchase of supplies, furniture and equipment in support of USFK J2
  • Shall prepare and complete historical cost analysis for supplies and official cell phones
  • Shall maintain and provide for receipt of all incoming and outgoing shipments and organizational turn-ins
  • Shall maintain supply office records and files in accordance with DIA policies and procedures
  • Shall coordinate with internal and external activities, property book officers, budget personnel, contracting personnel and acquisition management office
  • Shall coordinate with the Korean Support Command for various 12 office moves and tum-ins
  • Shall organize and assist in securing the J2 Supply Storage Room and maintain accountability of office supplies, printer cartridges/toner, payments, general office supplies, durable expendable items, property and items in accordance with regulations and policy
16

Senior Mangager Global Logistics Services Resume Examples & Samples

  • Bachelor’s degree from an accredited university or 2+ years of experience with Amazon
  • 5+ years of experience as a project/program manager
  • 2+ years of experience analyzing cost/benefit of proposed projects
  • 5+ years of experience delivering mission critical technology solutions
  • 5+ years of expertise defining complex SQL queries
  • 5+ years of advanced Microsoft Excel skills
  • MBA, MS or MA (Logistics, Supply Chain, Engineering, Mathematics or Equivalent)
17

Senior Mangager Global Logistics Services Resume Examples & Samples

  • 7+ years of experience as a project/program manager
  • 7+ years of experience delivering mission critical technology solutions
  • 7+ years of expertise defining complex SQL queries
  • 7+ years of advanced Microsoft Excel skills
18

Trainee for Logistics Services Resume Examples & Samples

  • Verify accuracy of freight invoices and dispute discrepancies accordingly
  • Release freight invoices for payment
  • Manage anefficient workflow for theAccounting department
  • Collaborate with warehouse managers to solve discrepancies
  • Run inquiry and ad-hoc reports as requested
19

Senior Logistics Services Representative Resume Examples & Samples

  • Pulls data from BI Tool to trend and analyze service performance and identify gaps for improvement
  • Customer service experience in a call center or customer contact center environment (5 years)
  • Retail, Foodservice, hospitality, beverage, and/or consumer products experience (2 years)
  • Ability to deliver customer satisfaction, which results in higher revenue and lower OI
  • Ability to gain product and technical knowledge
20

Costumer Logistics Services Supervisor Resume Examples & Samples

  • Managing customers KPI’s ensuring robust progress on service levels
  • Responsible for Customer review meetings to ensure proximity on our relationship
  • Responsible to implement and manage optimization projects focus on Synergies, Simplifications, E2E synchronization, Innovation and Standardization
  • Manage team’s development and capability to ensure correct carrier guidance and Pipeline for the team
  • Deep root cause analysis to ensure robust service level progress and deep customer understanding
  • Assesses project issues and risks and develops solutions that meet timeline and resource goals
  • Uses IT systems/ J&J systems to keep track of people and progress
  • External interactions: may include customers, government agencies, industry partners, third-party distribution centers and suppliers, transportation providers, and customer service center vendors
  • Internal interactions: may include commercial partners, regional based supply chain leaders, Quality, logistics partners, CLS employees, support functions (HR, IT, Finance), Transportation organization, Customer Service organization and Distribution Organizations, etc
  • Master or Bachelor Degree in Engineering, Administration, External Relations or Supply chain
  • 3+ years prior work experience in a Logistics, Customer Services , Operations Supply Chain environment or Project Management
  • Knowledge of LEAN/SIX SIGMA/APICS/FPX/SDLC methodologies is desirable
  • Understanding of compliance and regulatory environment including licenses is desirable
  • Experience in managing individuals and projects portfolios
  • Experience of leading process improvements and/or change management programs
  • Strong business acumen and understanding of the end to end supply chain
  • Strong analytical skills and the ability to interact with and lead cross-functional teams
  • Excellent communication and presentation skills (written and verbal) with ability to manage peer and more senior stakeholders
  • Will be located in São Paulo, travel 25% of the time.6928170427
21

Logistics Services Specialist Resume Examples & Samples

  • Excellent verbal & written communication skills
  • Strong organizational capabilities
  • Ability to work cross functionally with a team approach to accomplishing goals
  • Seeking flexible and dedicated personnel with 2-4 years’ experience
  • Ability to work overtime and weekends as needed &/or BA/BS with 1-2 years’ experience in business analyst &/or customer service support
22

Logistics Services Specialist Resume Examples & Samples

  • Must have excellent relationship-building skills for carriers, sales and other internal company organizations
  • 2-4 years’ experience OR BA/BS with 1-2 years’ experience in business analysis &/or customer service support
  • Excellent customer service skills & experience
  • Ability to work overtime and weekends as needed
23

Logistics Services Operations Supervisor Houston Resume Examples & Samples

  • Annual employee reviews
  • Lead safety meetings
  • Participate in interviews
  • Conduct on job training
  • Investigate service incidents / delays
  • Audit third party contractors
  • Communicate daily/weekly tasks up the chain of command
  • Self-motivated and ability to finish tasks to completion
  • Ability to operate standard office equipment, personal computer, Microsoft Suite
  • Management / supervisor experience preferred
  • Minimum 2 years Maritime/In-Plant operations experience
  • Tank barge industry experience preferred
24

Logistics Services Operations Supervisor Resume Examples & Samples

  • Create and maintain employee’s schedule
  • Write up / Council employees as needed
  • Manage day to day operations
  • Review and revise procedures
  • Conduct audits and on job training
  • Respond to incidents
  • Investigate incidents
  • Strong leadership and management skills
  • Minimum 4 years management / supervisory experience
  • Minimum 2 years maritime / in-plant operations experience
25

Customer Logistics Services Coordinator Resume Examples & Samples

  • Provide administrative assistance for Regional Director and the CLS Leadership Team as required
  • Responsible for the preparation, management, distribution and reconciliation of all purchase orders for CLS
  • Act as the Super User/Division Lead for the Ariba P.O. Management System
  • Track all non-inventory invoices for the distribution centers
  • Prepares checks requisition, account statements, reports and other records and reviews them for accuracy
  • Maintain accurate CLS records for organization charts, distribution lists, operations files, waste manifests according to the records retention policy
  • Order non-inventory supplies for CLS operations
  • Coordinate meetings, conference calls, video conferences, live meetings, and events as well as supporting materials
  • Compile and consolidate cross-sector metrics and other reports as required
  • Issue all approved CLS announcements
  • Lead or provide support for special projects as assigned by the CLS Regional Director or the Project Leader of CLS PMO
  • Relevant knowledge and experience
  • Results and performance driven with bias for action & sense of urgency on priorities
  • Strong interpersonal, interdependent partnering skills, collaboration competencies, within and across organizations. Demonstrated ability to cultivate strong business relationships across matrixes organization
  • Good judgment and analytical skills
  • Proven ability to prioritize workload and manage multiple tasks independently
  • Technical Competency requirements
  • University degree or equivalent experience
  • High level proficiency with Ariba, SAP, Siebel , SharePoint, Word, Excel, PowerPoint and Outlook
26

Logistics Services Specialist Resume Examples & Samples

  • Work under SBN service manager, coordinate with Marketplace seller development team to Market and promote SBN to targeting Newegg Marketplace sellers and prospects to grow SBN, develop SBN business to next level
  • Provide new user orientation once they sign up for SBN service, coordinate with related category manager, OZZO operation team to bring new SBN user on board and start utilizing SBN service quickly and smoothly
  • Provide service support to existing SBN users on any service and operation issues users may encounter during their use of the SBN services. This includes, but not limited to, working closely with logistics, fulfillment and transportation operation teams to execute users’ service request on their inventory which stores in Newegg OPC(s) or on their customer orders which are fulfilled by Newegg OPC(s)
  • Work closely with Marketplace seller services team to manage and execute all seller operational issues or concerns
  • Acts as liaison between Marketplace and Customer Service to resolve SBN related customer service issues
  • Work with Sellers to manage, create, and troubleshoot SBN issues and web services
  • Work under SBN service manager to improve and enhance SBN services and program
27

Global Senior Buyer Logistics Services Resume Examples & Samples

  • An in-depth experience in Strategic Purchasing and/or Logistics Operations is crucial to succeed in the role
  • Experience in an FMCG environment is a big plus (due to contractual complexity)
  • Strong stakeholder management and business accumen
  • Transversal and project management skills (cross-functional and cross-cultural), ability to virtually work together and influence
  • Presentation / Communication skills, ability to lead as well as co-operate
  • Selfstarting personality
  • Legal basics knowledge in contract/liabilities
  • Fluent in English (French or Dutch would be a plus)
28

Logistics Services Manager Resume Examples & Samples

  • Collaborates closely with key business partners on introduction of new products including documentation of new or improved process&#8217
  • Plan, develop and implement strategies that will deliver excellent customer service and positive user experience
  • Participate in product development meetings to ensure successful capture of Supply Chain requirements
  • Facilitate meetings and build positive relationships with suppliers and management
  • Own full documentation of Bill of materials for all consumer shipments
  • Identify and deliver opportunities for cost reduction, driving savings in-line with overall business expectation, ensuring targets for cost reduction are achieved and/or exceeded