Management & Business Analyst Resume Samples

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T Marvin

Tyler

Marvin

332 Sipes Court

Detroit

+1 (555) 827 6690

332 Sipes Court

Detroit

Phone

p +1 (555) 827 6690

Experience Experience

Dallas, TX

Data Management Business Analyst

Dallas, TX

Franecki Group

Dallas, TX

Data Management Business Analyst

Assists with project management and working across multiple geographies and time zones
Responsible for coordination of activities driven by the Data Management Workstream
Developing an in depth knowledge of the existing RF IT system architectures
Working knowledge on Golden Source is an advantage
Plan, manage and track project delivery milestones, resources, timeline and budget
Support/Facilitate the L3 AD teams in resolving production issues by providing necessary functional or data analysis
Working with RFDAR (Risk Finance Data Analytics Reporting), Front Office IT areas and internal RF IT staff to understand complex data issues and data flows

San Francisco, CA

Change Management Business Analyst

San Francisco, CA

O'Keefe-Kling

San Francisco, CA

Change Management Business Analyst

Executive level reporting
Monthly Business Review development and facilitation
Metrics and reporting for scorecards, pipelines, SLA adherence and controls
Daily, weekly and monthly executive level dashboard reporting
Emphasis on in-depth, ad hoc analysis – working with large data sets
Web analytics, control reporting, data analysis
Work closely with UBS Project Managers who operate globally

present

New York, NY

Identity & Access Management Business Analyst

New York, NY

Thiel-Hermann

present

New York, NY

Identity & Access Management Business Analyst

present

Performing current / target / gap / impact analysis, collecting expert input and describing impact across all areas
Simplifying existing processes and tasks to reduce overall costs of service
Motivation to learn and seek guidance
Project planning and initiation, including scope negotiation with CIB Applications/ Systems as well as Partner Application Development Teams in Corporate Technology
Partner with LOB, Risk Management and Technology group to coordinate the integration of applications/platforms/databases into identity and access management automation tools
P/IP, OSI model), operating system fundamentals (Windows, UNIX, mainframe), security technologies (firewalls, IDS/IPS, etc.) and application programming/scripting languages (C, Java, Perl, Shell)
Creation and maintenance of Product specifications in Confluence: Use Case modeling and creation of Use Case specifications. Creation of screen, interface, report and workflows specification documents and data models. Creation of visual models of current "as-is" and future "to be" workflows. Support in preparation of release notes and user manuals prior to release

Education Education

Bachelor’s Degree in Computer Science

University of California, Santa Barbara

Bachelor’s Degree in Computer Science

Skills Skills

Flexible approach and ability to work effectively in a changing environment
Ability to multi-task
Solid problem-solving skills
Delivery focused
Team player and coach
Willingness to take ownership
Willing to execute a wide variety of tasks in order to enhance team\department delivery
Structured, methodical approach
Keen to learn and adjust to new projects and roles
Sensitive to firm procedures and controls

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Identity & Access Management Business Analyst Resume Examples & Samples

To work with different LOB business stake holders to understand the business rules and processes around access control
Meet with various regulators to understand requirements around access control and turn them into policy use cases
Work with LOB technical teams to understand the current implementations of policy services if any and turn them into use cases for strategic policy service
Define, solicit, assess, and document business requirements, recommending business priorities, and advising business on options, risks, and costs
Requirements Management: Facilitate research to determine if solutions to business requirements currently exist, and if not, whether new solutions are feasible
Analyze impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews
Testing Management: Assist team to ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed
The Ideal candidate will have 5 - 7 years experience with the following
Proven experience gathering business requirements
The ability to develop use cases to explain/demonstrate business requirements/specifications to technical teams
Experience translating requirement documentation into test plans
Experience in Identity and Access management with exposure to access control, XACML, access policy, separation of duties, toxic combinations etc is a huge plus
Ability to work with technical teams to help bridge the gap between technology and the business
Results-oriented with a proactive approach to resolving problems

Identity & Access Management Business Analyst Resume Examples & Samples

Recommend and implement enhancements to the process and tool to improve effectiveness and efficiency
Combine knowledge of what the business wants with knowledge of how the systems are built and used to create functional designs
Works in conjunction the business and Development teams to develop Business Requirements and determine how the tool can best functionally fulfill those needs
Minimum of 5 years' experience as an IT Business Analyst
Minimum7 years of experience in business process engineering
Bachelor's degree in Management Information Systems or related field of study or equivalent relevant experience in software development

Firm Management Business Analyst Resume Examples & Samples

Regulatory Response Oversight, which acts as the primary interface to UK regulators, responsible for ensuring awareness and consistency across the firm of the regulatory demand and for ongoing oversight of regulatory deliverables across the firm
Program Portfolio Management, which oversees the delivery of strategic programs and sets the bar for project management standards in the region
Lead the EMEA Program Governance management information process creating timely, accurate and strategic management information to key internal and external stakeholders, including the Board, Operating and Management Committees, other Senior Management fora, and the regulators
Project manage the operations of the Firm’s quality assurance panels which ensure content has been thoroughly vetted before submission to Board, Senior Management and regulators
Collaborate with subject-matter experts from across the Firm. Requires the ability to work in a consultative and analytic capacity, synthesizing data and concepts into a broader holistic view of current regulatory remediation progress, issues and risks
Manage stakeholder relationships and act as an ambassador within the Firm
Act as central coordination point for the department, managing the operations of all upward and lateral management information and reporting
Previous experience in management consulting highly desirable
Experience implementing change in a large organisation
The ideal candidate may have circa 3-7 years of experience in a similar high-performance environment
Degree educated or equivalent, MBA qualification highly desirable
Experience in the financial services industry with an understanding of risk and control infrastructure and the UK regulatory landscape desirable
Excellent written and verbal communication (e.g., the ability to craft a clear and succinct message to all levels of the organization)
Executive presence
Strong analytical and problem-solving skills with the ability to draw conclusions from large amounts of information
Highly proficient in Excel (some experience in financial modelling highly desirable)
Demonstrated ability to work with senior management
Skilled in project management, balancing multiple high-priority projects simultaneously
Proven ability to navigate in complex and ambiguous situations and manage a team in high-pressure, time-sensitive situations while maintaining a tenacious commitment to quality and accuracy
Deliver top quality results under time constraints
Keen attention to detail and desire to take final ownership of content in deliverables to senior management

IT Infrastructure Operations Management Business Analyst Resume Examples & Samples

Event Management
Capacity Management
Application Performance Monitoring
Stakeholder analysis and requirements engineering
Eliciting, analyzing, documenting, prioritizing and communicating requirements, describing processes & use cases and proposing improvements, ensuring a common understanding between Business/Stakeholders and IT/Project
Actively supporting the project and product management throughout the lifecycle of requirement engineering
Collaboration with other BA's, Product Managers, Project Managers, Technical Architects and Engineers within IT Operations domain and outside to ensure high quality deliverables
Contributing to a reduction of implementation risks by delivering high quality requirement specifications
Needs to be capable of working on own initiative
Experience with Event Management and Monitoring technologies is beneficial
Experience with Performance Management & Capacity Management disciplines is a plus
Experience with JIRA and HP Quality Center is a plus
Process background and ITIL foundation is a plus

IT Infrastructure Data Management Business Analyst Resume Examples & Samples

Define specifications and data models for development and testing
Working with the Product Manager and Technical Design Architect assesses available technologies and recommends solutions to development team
Possess and present customer service attitude

Finance Change Management Business Analyst Resume Examples & Samples

Analyze trades to understand incorrect/inconsistent valuation and accounting
Assess impact and scope of issues
Solid understanding of derivative products and related accounting

Program Management Business Analyst Resume Examples & Samples

Ability use analytical methods and tools to assist in research to remediate data quality issues and enhance requirements
Able to communicate to both technical and non-technical audiences
Previous programming experience on Oracle and/or MS SQL Server is preferred - or related technologies that encapsulates SQL
Able to lead and manage projects
3+ years experience in a process environment, preferably within the Mortgage Servicing or other financial services industry
3+ years experience in Business Program Management, MIS/IT Reporting and Analytics, or related area
Technology background (programming and/or tech writer) is preferred

Program Management Business Analyst Resume Examples & Samples

Work closely with business partners to understand infrastructure capacity and environment requirements for new and existing engagement
Self motivated individual with strong attention to details
Identify areas of improvement and implement change to improve efficiency and shorten SDLC timelines while maintaining appropriate controls
Ability to work under stringent deadlines, stressing urgency to achieve goals with expected quality and in accordance with required policies and procedures
Ability and experience performing systems analytics on multi-tier transactional applications. Comprehension of utilizing database architecture to provide solution for the implementation of transaction management and storing historical data in data warehouse and/or data marts
Past experience with multi-tiered transactional applications
Provide business intelligence and controls to the External Reporting data model to cater to the needs of the continuously changing reporting requirements
3+ years experience in Project Management, Reporting and Analytics, or Information Technology, preferably within the Mortgage Servicing or other financial service industry
Previous experience with the Making Home Affordable program strongly preferred
Solid understanding of the development (SDLC) or project life cycle, which must include past experience participating in all phases from discovery/analysis through implementation
2+ years’ experience in database languages such as SQL, SAS, and/or Oracle environments required (use of tools like Toad & SQL plus are preferred)
Strong working knowledge of MS Excel with advanced functions such as VLO
Prior experience with system testing and user acceptance testing required

Asset Management, Business Analyst Resume Examples & Samples

Business analysis to ensure proper definition of requirements, testing and training
Data analysis – including collection of data from various sources, synthesizing the information, performing analysis, interpreting results and making recommendations. Present findings and recommendations in a business-friendly way that identifies issues, explains causes, details business/client impact, and build a business case and consensus for change
Develop business requirements, business and data flows, procedures, communications and training materials
Define user acceptance test plans and test cases. Work with line of business to obtain script approvals. Execute user acceptance testing including logging defects. Responsible for understanding results and providing sufficient information to enable signoff on a deliverable
Create materials to be used for presentation at working group and senior management meetings
Provide implementation support including production checkout of new tool and user training
Create, manage and track project tasks, action items, change controls & weekly metrics
Ad-hoc project support and requests as needed
Minimum 3 to 5 years of relevant work experience in the financial services industry
Previous project analyst experience a must
Knowledge of the Credit business or specific credit related products is a plus
Experience in creating business process flows, developing business processes and procedures
Ability to manage concurrent assignments in an effective and efficient manner
Effective written and oral communication skills
Highly disciplined, self-motivated, and delivery-focused individual who is able to work independently
Ability to analyze and manipulate financial, product data to draw conclusions, identify areas of inefficiency or ineffectiveness in processes
Proficient in Microsoft products-Word, Excel, Project, PowerPoint, MS Access and Visio

Asset Management, Business Analyst, VP Resume Examples & Samples

Job Scope
Client responsibilities – if any
People management responsibilities – if any
Financial management responsibilities – if any
Represents MIS data visualization team in US as an SME and engage with business in discussion on requirements
Understand business requirement, document and translate them into functional requirements
Design MIS deliverable prototype and conduct walkthrough sessions with senior stakeholders to gather feedback
Supports implementation activities by conducting one-on-one / group training sessions and demo to stakeholders at all levels, developing the appropriate users documentation
Promotes teamwork in problem resolution
A minimum of 7 years of experience as Project Manager / Business Analyst in financial institution, preferably with experience in gathering requirements from senior management
Experience implementing solution with Qlikview 10 or 11 is a must
Experience on working in global projects with teams in multiple locations
Excellent communication & presentation skills
Proficient with Qlikview 10 or 11 is a must
Experience with other Business Analytics and Business Intelligence solutions a plus
Development or programming background would be advantageous

Wealth Service Management Business Analyst Resume Examples & Samples

Delivery of small to medium projects through all aspects of the lifecycle. Provide Business knowledge to the project environment, at different levels and to differing degrees of specificity and breadth
Support the development of conceptual solutions to often complicated Business problems / need
Provide recommendations for preferred solutions, with consideration of associated risks, cost and timescales
Development of the documentation of Business Operating Models, Business Requirements, Organisational Designs and Solution / Functional Designs
Assist Business areas to understand their problems and subsequent Requirements and solutions
Facilitate the sign off / agreement of solutions and recommendation at Senior Manager and Executive level via presentations, “one to ones” or workshops
Support / Manage the implementation of the required solutions
Make recommendations to improve procedures and working practices
3+ years of financial industry experience
3+ years of experience in project management
3+ years experience using data analysis tools such as MS Excel
Pro-active approach to problem solving, process improvement and project work
Strong communication skills both verbal & written
Good organisational & time management skills
Ability to assimilate information quickly
Ability to define analysis approach, conclude and summarise findings
Excellent analytical skills coupled with advanced Excel skills are key requirements of this role
Ability to partner & develop strong working relationships with key stakeholders from various areas of Operations, external vendors & more broadly across the Bank creating a collaborative working environment
Strong negotiation and Influencing skills and ability to approach issues from various perspectives to achieve results
Ability to produce detailed business requirements documentation for IT implementation
Proven ability to effectively lead and work across teams at all levels
Exposure to governance, control and risk management
Private Wealth Management Operations experience –Branch, Middle Office, Margin, Client Reporting
Previous experience of delivery in other change roles (Business Analyst or Project Support/Project Management Office) preferred
Ability to process map current procedures for systems and organizations
Successful execution of small to medium sized change management projects

Product Management Business Analyst Resume Examples & Samples

Facilitating and developing business requirements, applying advanced analytical skills to identify potential business and/or technology solutions and issues
Documenting business and content management system requirements, developing use and test cases, participating in system/UAT testing, and developing end-user training of implemented functionalities
Interpreting complex technical, legal and conceptual information to identify key issues and details to present understandable alternatives, both orally and in writing, to individuals of varying technical expertise at all levels of the organization
Incorporating effective judgment and decision making skills to shape and manage the scope of projects, balance multiple priorities, and maintain a high-level of attention to detail in a fast paced environment
Participating in regularly scheduled website management enhancement and functional releases to ensure site functionality meets technical requirements, usability standards, and stated business objectives
Creating use and test cases spanning multiple systems to ensure implementation and validation of expected results
Providing post-implementation support for all approved deliverables
Establishing subject matter expertise and taking ownership of assigned systems or functional areas of responsibility
Proactively seeking and implementing solutions that increase productivity and efficiency, partnering with technology and business partners as needed
Acting as business liaison with stakeholders, other business partners, and technology teams
Bachelor's Degree in Marketing, Business, Management Information Systems, Computer Science or related fields
1-2 Experience in business requirement elicitation, analysis and documentation
Experience in working on customer facing web projects in the Financial Services domain
Experience with specific tools and technology systems supporting mobile/websites preferred (i.e. Content Management Systems, Web Analytics, Caveats, Rich Internet Applications, etc.)
Scrum Experience and Scrum Product Owner Certification preferred
Microsoft Office skills: Excel, Word, Access (advanced) PowerPoint, Visio, Project (intermediate)
Content Management Systems: Autonomy Interwoven Teamsite –Livesite experience preferred
Ability to maintain updated knowledge of procedures, products and activities of assigned area
Ability to adhere/respond to established timeframes and schedules
Strong understanding of Internet and website management technologies
Strong understanding of Content Management systems and application these systems to solve business publishing and marketing communication needs (Interwoven TeamSite highly desired). Ability to manage multiple priorities and multi-task, switching priorities as needed within a collaborative environment
Experience with interface design, site architecture design, and usability requirements

Wealth Management Business Analyst Resume Examples & Samples

At least 10 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications
Demonstrated ability to develop reports and configure SFDC
10+ years of increasing responsibility as a Sr. Data/Business Analyst or related experience with particular focus on Wealth Management functions

Workforce Management Business Analyst Resume Examples & Samples

Identifying gaps in current/new process
Understanding Pharmacy metrics and how they drive business decisions
Proactively/effectively communicating with pharmacy management, production leaders, process management and IT/Systems Operations to understand planned and reactive changes that can impact workflow
General problem solving and root-cause analysis
Personal ownership over performance with minimal guidance
Strong analytical and creative problem-solving skills centered around forecasting, trending, process improvement
Clear and concise oral and written communication skills
Organizes and manages multiple priorities and/or projects using appropriate methodologies and tools
Proficient in all Microsoft applications, Word and PowerPoint, with highly intermediate to advanced Excel skills (Pivot Tables, VLookup, Macros)
Ability to present in a small or large group setting
Self-directed, but also able to work well in a group
A positive, proactive attitude, flexible and highly motivated
Associates or Bachelor’s degree
Six Sigma Green Belt
VBA/SQL experience
Project management/business analyst experience

Cbna-gcg-decision Management Business Analyst Resume Examples & Samples

Consolidate, standardize and improve existing MIS reports and develop efficient MIS platform
Support activities on SAS-Business Intelligence Migration (UAT, SAS code modification, impact assessment, training)
Perform other activities such as MIS report generation and development
Contribute to the improvement in offshore operational process (automation, documentations, business continuity, resource utilization, infrastructure optimization, etc.)
Support business ad hoc and MIS projects with data pulls, building new codes and testing
Preferably with a degree in engineering, computer science or any IT-related course
With at least 4 years of experience preferable in MIS development, technology, automation or database marketing
With SAS development skills, experience using SAS base or SAS enterprise guide
Knowledge/experience in developing automation solutions or improving database marketing efficiency is a preferred skill
Technology Savvy
Has ability to express ideas effectively (both oral and written); can effectively communicate over the phone and e-mail
Pay particular attention to accuracy, identify errors and is quick to implement solutions
Analytical, with comfortable using large datasets to perform deep dives
Comfortable working with people of multinational backgrounds
Skilled in office productivity software such as Excel, Word, PowerPoint and Outlook

Peoplesoft Human Capital Management Business Analyst Resume Examples & Samples

At least 2 years experience in hands-on implementation with Peoplesoft Human Capital Management (HCM) modules
At least 2 years experience in PeopleSoft eRecruit/Talent Acquisition Manager and HCM Warehouse
English: Basic knowledge

Asset Management Business Analyst Resume Examples & Samples

Document use cases/user stories and functional requirements
Document system impacts, data flows and exchange between systems
Identify, assess and document business requirements/use cases that will drive application automation
Work with Business and technology teams to develop and define project scopes, requirements, and operational impacts
Work with technology team in defining system design based on project requirements and in defining test plans
Test script creation and authoring
Facilitate implementation of new functionality through training sessions, demonstrations, and the development of appropriate documentation
Work with vendors (Transfer Agencies) on any cross system impacts
Bachelor’s degree with minimum 5-7 years of financial application development experience
Experience in obtaining requirements from business users and subject matter experts, reviewing business priorities, and analysing options & risks
Writing story cards from functional specifications & Writing test scenarios for story cards
Excellent written/verbal communication and presentation skills for all levels including senior management
Analyse and document logical relationships among data, processes or events within information systems in a simple and efficient manner
Deals comfortably with ambiguity and uncertainty; effective at working with multiple functions across regions and time differences
Demonstrate ownership and take responsibility for their work
Ability to work on multiple projects in parallel in a fast paced, demanding environment
Positive, flexible and results oriented team player

Data Management Business Analyst Resume Examples & Samples

Demonstrate leadership on Client Data, Book data, Securities & Instrument data, Regulatory, KYC and compliance matters
Manage RAID items and escalate to appropriate management level where necessary
Work to tight deadlines and provide regular progress updates against agreed milestones
Run requirements workshops, sometimes with a large number of business subject matter experts who are geographically distributed
Constructively challenge the status quo and promote change to improve operational efficiency
Experience of managing change and delivering reference data management projects in investment banking
A high level of data analysis, Excel skills are required. Familiarity with Pivot tables essential
Able to perform data analysis, data mapping and process modelling tasks with ease
Degree qualified and with relevant work experience

Account Lifecycle Management Business Analyst Resume Examples & Samples

Support with the project delivery of Account Lifecycle Management for CCF in APAC
Analyze existing business processes and recommend changes to existing processes
Perform business impact and SWOT analysis. Prepare option papers for various approaches and conduct solution walkthroughs with stakeholders
Support to organise and conduct workshops with various functions
Work with Business Integration manager on change impact, communications and trainings

Absence Management Business Analyst Resume Examples & Samples

Manage change control process for new system enhancement requests and provide support to business partners throughout the process
Become an expert in AonHewitt’s delivery of absence management solutions
Research new business opportunities and assure business needs are accurately captured in high level requirements and any associated risks are clearly documented
Develop business cases for leadership review
Assess, research and document stakeholder needs through conducting working sessions with cross-functional teams
Identify and analyze business problems including process review, impact assessment and operational streamlining
Drive process improvement through seeking out and identifying opportunities within business processes and facilitate discussions to illustrate current state and future state
Engage in benchmarking studies to establish areas of potential improvement
Evaluate cost benefit of implementing solutions and monitor implemented enhancements to confirm return on investment
Create strong working relationships with internal stakeholders to achieve common goals and product results
Knowledge of business analysis approaches
Knowledge of federal and state regulations as well as general leave of absence and disability case management procedures and practices
Capable of managing/leading multiple complex projects and competing priorities; strong organization and time management skills
Ability to work as an individual contributor, in a team and across teams to meet goals and produce results
Remains adaptable and flexible based on changing business needs; thrives in a fast paced environment
Strong analytical skills as well as methodical approach to problem solving
Ability to take ownership of issues and follow to resolution
Aptitude to question and review information requests to assure business needs are identified
Knowledge of continuous improvement methodologies
SharePoint knowledge and experience
Certified Business Analyst Professional (CBAP) a plus or other professional development experience

Identity & Access Management Business Analyst Resume Examples & Samples

Ability to partner with multiple business units and control functions to define and document complex business requirements
Familiar with data analysis processes and tools. Ability to draw fact-based conclusions from large unstructured data sets
Proficiency with MS Excel and PowerPoint is required
BS Required. Preferred major in Engineering, Computer Science, and/or Business Information Systems

CIB Ops-documentation Management Business Analyst Resume Examples & Samples

Partner with IT / Feature Teams to translate user needs into accurate and complete business user stories
Develop high level gaps & differences
Document detailed business requirements and support rank order prioritization
Support the definition and generation of project metrics and reporting
Triage and prioritize testing, post implementation and production defects
Ensure documentation conforms to the Bank's legal guidelines and policies and standards, including risk mitigation through adherence to the control framework
Contribute to Policy & Procedure instructions
Support technology release events, prior/during/post deployment
Participate in Production Support validation
Proficient with Agile software development methodology is preferred
Proficient with process flow programs such as Visio
Project management or process improvement experience

Currency Management Business Analyst Resume Examples & Samples

Ownership for discrete components of the overall project including
Experience in Currency accounting (reval, CTA, FX products) and management
Experience of working on projects and the project lifecycle
Strong analytical and organisational abilities
Self-confident and strong written and oral communication skills eg comfortable hosting stakeholder and IT updates
Good MS Office skills – able to manipulate and analyse large volumes of data in MS excel and comfortable producing presentations/diagrams in MS powerpoint
Strong attention to detail essential eg in designing, executing and documenting testing

Wealth Management Business Analyst Resume Examples & Samples

MUST HAVE Wealth Management background - Super, Investment management, Financial planning
3-5+ years Business Analyst experience - strong process re-engineering skills required
AGILE background - previous experience of writing user stories
Regulatory Reform experience - Desirable

Complaint Management Business Analyst Resume Examples & Samples

Successfully execute reporting and analytics. Analyzes data to make proactive recommendations/solutions to drive and enhance department performance
Prepares and analyzes monthly reports for assigned line of business and affiliates. Investigates and documents unusual items
Plays a key role in the planning and testing of system enhancements and conversions
Document, evaluate and improve design of reports and processes to ensure that analytical tools evolve as the business changes
Develops trend analyses and other quantitative reports to determine business trends
Understands and leads peers in the identification of key business factors (both internal and external) that impact the business
Business Intelligence (e.g., key performance indicators, executive dashboards, reporting)
Establishes, fosters and maintains working relationships with peers and management within Bancorp, lines of business, Affiliate partners and other key stakeholders
Provides training and guidance to less experienced analysts
Develops an understanding of 5/3 Banks business lines and systems. Works with other development teams across the bank to build new or enhanced reporting based applications
Bachelor's degree or equivalent experience required; degree in Business Management, MIS, Accounting, Statistics or Finance preferred
Minimum of 2 years experience in Financial Services or banking (Sales, Operations, etc. and/or as a Business Analyst required
Minimum of 2 years of previous experience working with advanced data mining tools (SAS and/or SAP Business Objects)
Demonstrated ability to analyze data and recommend business specific solutions and recommendations
Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment required
Proficiency with Microsoft Office software, including Word, Excel, Access, PowerPoint, etc
Experience with SAS, SQL, SAOP Business Objects or Crystal Reports, PowerPoint, Tableau, AQT Access

Trade Management Business Analyst Resume Examples & Samples

Trade Management Functional Lead
Full responsibility for business analysis on Trade Management projects
Business Analysts within IB IT are expected to take full, end-to-end responsibility for project delivery including ‘hands on’ tasks such as functional analysis systems analysis, detailed planning, coordination, front to back testing and implementation tasks where required. The ideal candidate should have a strong and diverse range of analysis skills and be flexible in their approach
In additional to define and drive forwards the delivery of the Trade Management target state, interactions and corresponding IT needs. Supporting the IT strategy and rollout for the Trade Management Target Architecture
Defining the optimal analysis approach to define the impact of changes to the existing architecture
Produce detailed Functional Specifications in conjunction with the Change and IT teams
Clearly document and define functional architectures and process flows using structured analysis tools
Collaboration with the department and central IT Architects on the development of the IT Roadmap for TM that converts the logical design to the physical architecture
Working with the business and IT to formulate business cases that holistically represent the Target and Physical design of Trade Management
Manage stakeholders at project level
Participate in thought leadership on the solution design process
Determine staffing requirements and assign personnel for the business engineering function of Trade Management level, including the team leadership of five Business Analysts and SMEs
Full, end-to-end responsibility for project delivery including ‘hands on’ tasks such as functional analysis systems analysis, detailed planning of analysis phases, coordination of front to back testing and implementation tasks where required
Install and maintain business analysis best practices. Coaching members of the team where necessary to maintain quality and standards
Advanced knowledge of the BCM and ability to leverage for use within Trade Management
The ideal candidate should have a strong and diverse range of analysis skills and be flexible in their approach
Additional hours may be required at key project points. Occasional weekend work may be required to support go-live tasks
Team player and coach
Willingness to take ownership
Solid problem-solving skills
Flexible approach and ability to work effectively in a changing environment
Willing to execute a wide variety of tasks in order to enhance team\department delivery
Structured, methodical approach
Work well under pressure – be prepared to ‘go the extra mile’ when required
Keen to learn and adjust to new projects and roles
Sensitive to firm procedures and controls

Enterprise Data Management, Business Analyst Resume Examples & Samples

Lead the discovery and conceptual design work required to translate business needs into solutions and features
Works closely with enterprise data architects to ensure that Enterprise Data Management (EDM) roadmaps are focused on efforts that provide the highest business value
Provide coaching and mentoring to other business analysts
Facilitate meetings with business partners
Participate (or directs) workflow analysis in support of requirements identification
Provide consultancy and advice on functionality, applicability, and usability of technology solutions to project requirements
Balance business requirements with technical feasibility
Identify project interdependencies
Ability to prioritize and drive sound business decisions
Plans and directs the work of staff or vendors to conduct proof of concept efforts
Effectively delivers presentations to key customers/stakeholders and senior management
Research and analyze industry trends and benchmarking information as they apply to the Autodesk business model and domain area needs
Bachelor’s Degree in Computer Science with Business Management (or related field) or equivalent work experience required. Master's degree preferred
Four to six years progressive business analysis experience, supporting medium to large-size projects
Explicit business knowledge in software/High tech industry
Experience in or working with sales business units and implementation of CRM package applications
Effective use of business assessment tools
Current state analysis/needs assessments
Effective use of business modeling tools
Process and workflow modeling
System Flow diagrams
Screen flow diagrams

Cib-operational Risk Management Business Analyst Resume Examples & Samples

Control Environment Monitoring including Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs)
Coordination of regional Management Control Assessment (MCA) process
MCA trend analysis and reporting
Information Security
Business Continuity
Records Management
Producing key management reports and metrics
Preferably at least 2 years in one of the following areas (but not essential)

Identity & Access Management Business Analyst Resume Examples & Samples

Ensure Applications are included in recertification processes, as defined by company policies
Participate as primary liaison for IAM on projects
Analyze and develop application administration and access role security requirements for new systems in collaboration with Information Security Officers and the business to ensure that application security processes meet company security standards
Collect, track and report of various established metrics and reports. Develop new metrics and reports as needed
Define, develop and deploy business security roles as needed
Interact with internal and external audit
Document and identify gaps in IAM operational user access provisioning, certification and various business processes
Manage and organize new enhancement requests and open issues from the internal and external users; translates business requirements, manages and tracks the status of open items/projects; manages relationship(s) with system vendors
Participate in user access provisioning and de-provisioning activities as required
The ideal candidate will be responsible for prioritizing emergency requests as required
Strong organizational and documentation skills are essential for this position
Ability to validate all requirements, and separate key business requirements from wish lists
Ability to work independently to deliver specified IAM systems, tools and documents
Excellent written, verbal and presentation skills are needed to communicate effectively with, and convey information to internal and external parties
Excellent ability to recognize and focus on critical issues; can balance and respond to competing needs within the organization
Excellent analytical, research and problem solving skills are needed to resolve client problems effectively
Demonstrated ability to manage projects from inception through completion
Excellent PC skills including all MS Office applications
Strong familiarity with Database, (not a DBA, but comfortable with data structures) and IT architecture concepts
Ability to work well in a team and share knowledge and skills
Knowledge of Courion, Varonis and other IAM systems and tools is a plus

Workforce Management Business Analyst Resume Examples & Samples

Preparation of daily and weekly workflow
Forecasting and trending metrics
Proactively interacting with pharmacy management, production leaders, process management and IT/Systems Operations to understand planned and reactive changes that can impact workflow
Proficient in all Microsoft applications, with intermediate to advanced Excel skills (Pivot Tables, VLookup, Macros)
Workforce management experience
Associate's or Bachelor’s degree

Decision Management Business Analyst Resume Examples & Samples

Master degrees in major of Finance / Statistics /Econometrics/ Mathematics /Computer Sciences
At least 2 years experience in the related area
Good command of SAS, especially in SAS Macro, SAS EG, SAS Statistics, and SAS EM
Good team player, self-motivated and proactive at work. Able to work under pressure
Excellent communication skill in both English and Chinese
Experience in Database/web platform building is a plus

Gcg-decision Management Business Analyst Resume Examples & Samples

Conceptualize and provide CBM and SMG, sales/servicing channels and product heads key business answers and insights on sales teams ROI
Identify new and creative ways to understand business profitability and sales force productivity
Deliver POA sales and workflow tools/analytics deployment and usage
Establish key country sales effectiveness benchmarks for sales and servicing roles across the Retail Banking Wealth Management continuum (Citibanking, Citi Priority, Citigold and Citigold Private Client) and Credit Payments Products continuum
Develop key visualization tools that bring sales force effectiveness to a higher level in direct response to business needs
Data mine sales behavior and compensation data
Develop performance management strategies including proactive salesperson management and engagement to higher levels of performance and profitability
Possess complete understanding of country and segment P&L and work closely with various stakeholder groups and DWH team to align the financial sales compensation reporting of DM
Ensure that all productivity MIS leads to responding to key business performance questions, provide country business action oriented output and reduce questions being asked from MIS; the focus should be on business value, rather than information
Achieve production efficiencies saves via E2E incentive process automation
Degree qualified in Banking/Finance or Information Systems with honors
5 years of working experience in a financial institution with relevant experience in RBWM and Credit Payment products
Creative approach with the ability to anticipate challenges and develop innovative solutions
Experience working with products and services within Consumer Banking Group including loans, credit cards, investments and insurance
Experience in Segment, Project and Process Management
Ability to work in fast paced environments, multitask and respond in short timeframes
Experience in simplifying data feeds to summarize business and sales productivity critical drivers
Driven, assertive, innovative, resourceful and a keen eye for details
High proficiency in SQL, SAS programming Data Miner and Macro, VBA Excel, C, HTML and JAVA, DWH knowledge is a must

Decision Management Business Analyst Resume Examples & Samples

Provide analytical support for individual customers to assess customer potential, understand and anticipate customer need
Provide analytical support to understand profitability drivers, pricing constructs and product bundling benefits
Identify Revenue drivers and growth opportunities for the business and conceptualize and develop analytical solutions to make a positive impact to business P&L
Contribute to building a Customer Level One-Citi strategy in the Bank and streamline ongoing marketing campaigns and reports
Own the P&L commitment from these actions
Constantly engage with the business partners to ensure optimal program execution and track actual results against projections
Interact with business partners to understand the business need, and ensure timely and high quality delivery
Identify process improvement opportunities, while ensuring that data access and distribution is secure and compliant with existing organizational guidelines
Be an effective member of the Decision Management team and work closely with peers within and outside the Decision Management team on assignments spanning multiple functional units
Ensure effective and timely communication of progress and escalation of issues to senior management
Masters in a quantitative discipline from a reputed institute

Change Management Business Analyst Resume Examples & Samples

Executive level reporting
Monthly Business Review development and facilitation
Metrics and reporting for scorecards, pipelines, SLA adherence and controls
6+ years experience working in a reporting analyst or MIS role highly desired
Advanced critical and analytical thinking skills (ability to devise complex formulas & algorithms); strategic thinking/planning
Ability to work with executive level management and obtain buy in to new concepts and processes; while tailoring reporting appropriately and as warranted
Heavy Business/Financial acumen; presentation and delivery skills with the ability to “tell the story”
4-5 years experience in MS SQL Server Management Studio and/or Oracle environments preferred
Web reporting - Adobe Marketing Cloud (Omniture products) – Site Catalyst / data warehouse preferred
Microsoft SharePoint design & publishing experience preferred

Cpb-performance Management / Business Analyst Resume Examples & Samples

Bachelor's degree in Accounting/ Finance, MBA or CA qualification would be an added advantage
Minimum 8 years of relevant experience in wealth management or financial services, preferably in a large complex organization
Good knowledge and proficiency in Banking and Investment Products and understanding of the Planning & Analysis function
Self motivated and ability to work under pressure and strong problem solving skills
Adaptable and flexible, ability to multitask and work in a fast paced challenging environment
Fast learner and proficiency in Excel, Access, Word, PowerPoint
Attention to detail, innovative and practical, and solution-oriented
A good team player with excellent interpersonal, communication and leadership skill

Wealth Management Business Analyst Resume Examples & Samples

Create user stories/functional specifications/wire frames/process flows/data analysis for specified project initiatives
Control project scope, identify and resolve key issues and risks
Manage project timeline to ensure quality, on-time deliverables
Create current and future state application process flows
Work as a team player with global technology team members as well as the business
2 years coding experience required
1 year business analysis experience preferred
Experience in Data Analysis and Mapping, Flow Charting, Use Cases and Requirements Traceability
Ability to multi-task in a fast paced environment and extremely results oriented
Ability to understand and articulate business requirements
Experience in creation of user stories, functional specifications, test strategies and test cases
Experience in SDLC and project delivery
Demonstrated strong leadership skills
Ability to work independently, extremely self-motivated, and willing to learn

Operational Risk Management Business Analyst Resume Examples & Samples

Support the approval processes for CCAR/DFAST through the creation of Senior Management briefing packages
Manage and author sections, as required, for CCAR methodology documentation
Update gap analysis documentation or project plans in support of Program Management Activities and help draft and drive forward projects for enhancement
Assist in evolutionary development of Citi's Operational Risk Appetite framework, limit structures, and other decision support (e.g. risk rating or risk ranking) tools
Collaborate with partnering organizations to identify and design methods to leverage tools (e.g. those developed for CCAR or Citi-wide Risk Appetite) for local legal entities or other business applications (e.g. resolution/recovery planning exercises)
Review of analytical and technology documentation including developer and Model Validation reports for CCAR and AMA plus other Operational Risk tools in support of required Risk Manager approval and challenge processes or production exercises
Provide analytical support, as required, for scenario analysis efforts
Participate in and provide ongoing support for audit and regulatory reviews and inquiries
Undergraduate degree (major in Economics, Finance, Engineering or other quantitative areas are preferred)
Intellectual curiosity plus demonstrated ability for problem solving, independent work and attention to detail required
Strong written and verbal communication skills including the ability to effectively communicate and collaborate with various cross functional teams or distill complex relationships into clear, concise and actionable information. Ability to facilitate discussions and conduct group meetings
Five plus years experience in the financial services industry preferred; strategy / management consulting, risk management or finance background desirable. Knowledge of Banking/Regulatory rules a plus
Prior experience with technical writing and/or client pitch books a strong plus
Familiarity with risk measurement and accounting methodologies (e.g. stress testing, risk capital, Basel) a plus
Ability to work under pressure and multi-task productively will be critical
Strong knowledge of Microsoft office products required and Visio (or equivalent, e.g. Blueworks) desired

Decision Management Business Analyst Resume Examples & Samples

Graduate Degree in Finance/ Statistics/ Econometrics/ Mathematics / Computer Sciences
Minimum of 3 years working experience in data analytics in financial industry
Good command of SAS and SQL; other statistical and data management software knowledge a plus
Strong logical, analytical, numerical abilities and problem solving skills
Independent and a self-starter, comfortable in a fast-paced environment
Previous experience working with large volumes of data in client server and/or mainframe operating environments is a plus

Market Management Business Analyst Resume Examples & Samples

Create vision and scope documentation to support projects
Define business system requirements and participate in the evaluation of new and existing technologies
Gather and analyze business requirements to support system functionality and capability
Coordinate the collection and validation of regulatory reporting requirements
Provide analysis of reports to inform business decisions and improve business processes
Test and implement applications and provide end-user support to drive the adoption of technology and applications
Support Operations as a subject matter expert of system and processes
Experience gathering business requirements
Test execution experience
Knowledge of eClinical Works
Experience with Electronic Medical Records and Practice Management systems
Prior work history in a fast paced shared support organization
Strong written communication skills
Ability to travel 15%
Bachelor’s Degree in Business or a related field
Familiarity with Humana’s IT processes

Case Management Business Analyst Resume Examples & Samples

Develops processes, policies and procedures to support new system enhancements or process redesigns and works closely with Policy and Procedures team for updates to the Standard Operating Procedures knowledge base
Supports the New Business department with analysis and requirements gathering for new development and integration projects
Develops project requirements, assigns priorities, establishes deadlines, and tracks problems while ensuring capacity within the Case Management and Technology team is properly assessed
Closely works with Systems Project team for prioritization of system enhancement that directly impacts the case management work flow
Develops Use cases to assure the quality of the Technology product built to meet requirements of the case management workflow
Ensures compliance with process and procedures, as well as maintaining high customer service for internal partners and clients
Must be a great team player with a high degree of flexibility, prepared to work in a deadline-driven and fast paced environment
Facilitate/lead/participate in meetings at the business, operational and project levels
5+ years of experience in the Life Insurance industry
Demonstrated in-depth and expert knowledge of the case management function
Demonstrated ability in process and pipeline management with extensive experience in Operations (i.e. case management, underwriting, processing and closing)
Extensive process, policy, systems, procedural and reporting knowledge within the Life Insurance industry
Project management and business analysis skills are required
Ability to manage, organize, and control activities of projects that may be complex in scope
Ability to multitask, reprioritize tasks throughout the business and adapt well to changes in the work environment
Ability to identify gaps and opportunities for process improvement
Excellent verbal and written communication skills required with the ability to effectively train others as needed
Ability to effectively communicate across all levels with the ability to provide senior management updates, as well as necessary escalations
Proficiency with Microsoft Office tools with particular skill with Excel, PowerPoint and VISIO
Working knowledge of SQL for purposes of data analysis/reporting
Experience with the technical aspect of new product implementations (NPI) and product changes on a policy administration system
Working knowledge of e-Signature technologies and processes related to
Experience with customer correspondence (i.e. letters, policy print) creation and maintenance
Cyberlife admin system experience
Ability to work with 3rd party vendors as required on new implementations, enhancements and troubleshooting (i.e. fulfillment center, medical requirement vendor)
Working knowledge of money processing in the New Business process

Data Management Business Analyst Resume Examples & Samples

Responsible for coordination of activities driven by the Data Management Workstream
Coordinating Issue Management and Resolution (IMR) activities, deliverables and communicate any IMR related actions and progress related reports
Assists with project management and working across multiple geographies and time zones
Reviews IMR deliverables, plans and oversees day-to-day activities and tracking
Detects possible risks and mitigates / escalates as needed to resolve and achieve commitments to assure the viability, functionality and effectiveness of proposed solutions
Supports data quality and traceability work stream requirements, communication and reporting for senior management and regulators
Ensures consistent implementation and usage of methodology, tools, and reporting at country, regional, global level according to GAML PMO standards
Works with AML business leaders in the creation of project management framework / infrastructure at global and regional level, follow up on program progress and rapidly drive issues to successful completion
Supports various project activities (UAT, SIT, Capacity Planning, formation and review of FRD and BRD documents, etc.)
Demonstrates strong understanding of the projects' interdependencies and key participants, and identifying resource needs for all project phases
Undergraduate degree or equivalent experience required
Strong knowledge of Microsoft Office Suite Products (particularly Excel, Power Point, and Visio)
5+ years of “hands-on” project management experience in a financial institution (preferably large and international in scope) - position requires the incumbent to become a Subject Matter Expert (SME) in the IMR process; position is primarily an active analysis and execution role, NOT an Administrative/Reporting role
Prefer a background that includes management consulting experience
Position benefits from background in AML Regulations including the Bank Secrecy Act and the US Patriot Act couple with excellent analytical skills (quantitative and qualitative) and the ability to interpret regulatory requirements for a broad range of Consumer and Corporate Banking Businesses
Prefer experience with creating, reviewing and implementing regulatory programs involving operations, technology, compliance and the business
Highly intellectual in character, requiring exercise of discretion and judgment related to regulatory recommendations, Global AML PMO standards, business capabilities and local legal restrictions. Also, the incumbent must be able to execute the defined standards, must be able to work with multi-disciplinary teams from different regions to implement initiatives at regional and country level
Should bring an “audit-like” perspective to the work and be able to self-critique, edit, and produce work products that will be acceptable to professionals in business, compliance, audit, and external regulatory areas
Knowledge of the Hewlett Packard Quality Center tool (HPQC) is helpful
Position requires a global mindset
The person should be able to execute under pressure, many of the projects will have very tight timelines
Ability to work extended working hours due to time zone variances

Market Management Business Analyst Resume Examples & Samples

Ability eliciting business requirements
Ability developing and executing test cases
Knowledge of eClinicalWorks or similar EMR system

Identity & Access Management Business Analyst Resume Examples & Samples

Perform an assessment of government client to government agency's current IAM environment, processes and stakeholders
Work with client stakeholders to gather information needed for business application integration with SailPoint
Gather requirements and create system level requirements documents
Work with technical team to create system test cases and perform system testing
Create user acceptance test (UAT) scripts, set up UAT scenarios, and lead stakeholders through UAT
Document user guides and functional training materials based on vendor documentation tailored for specific clients
Deliver functional training in small group and "desk side" environments
Will work at various federal client sites throughout the DC metro area
Will be provided with training on SailPoint
Bachelor's degree in a related discipline and 10 years related experience
At least 1-3 years experience working directly with clients
1-3 years experience with Identity and Access Management (IAM)
P/IP, OSI model), operating system fundamentals (Windows, UNIX, mainframe), security technologies (firewalls, IDS/IPS, etc.) and application programming/scripting languages (C, Java, Perl, Shell)
Experience in process definition, workflow design and process mapping
Demonstrated ability to contribute to the development of client deliverables and technical content
Motivation to learn and seek guidance
SailPoint
CISA, SIAM, CISSP or CAP a plus
Background supporting infrastructure/Active Directory projects
Knowledge of FICAM, HSPD-12/PIV, NIST SP 800-53, FISMA, NSTIC and other federal ICAM-related directive, standards and mandates
LI-MC3

Information Management, Business Analyst Resume Examples & Samples

Bachelor of Science Degree in Computer Engineering, Information Systems, Information Technology, Computer Science or other related technical discipline, preferably major in ERP system
Minimum 5 years IT experience, at least 3 years hands-on experience leading and implementing large-scale full life-cycle of ERP QAD implementations
Minimum of 2 year of integration / interface experience using Progress database, Sun Solaris operating system
Experience with ERP implementation in production and financial application, good concept on work order management, costing, inventory management is required
Strong project management skills including project initiation, scoping, resourcing, scheduling, budgeting and communication
Experience with system to system interfaces and integrations
Matrix organization skills / ability to motivate multiple groups to maintain collaboration
Ability to influence and gain commitment at project team levels
High energy, customer passion and attention to detail
Effective interpersonal skills

Gcg-decision Management Business Analyst Resume Examples & Samples

Working with internal cross-affiliate teams, functional partners and external vendors to execute projects and support marketing initiatives
Seasoned professional with a minimum of 3 years diverse experience in marketing analytics within banking or business consulting; prior work experience and understanding of Singapore financial sector will be a significant plus
Minimum of 2 years' experience in strategic business planning and/or in-house or external analytics consulting
Strong domain knowledge of banking products and financials with minimum of 2 years' experience in portfolio analytics for either credit cards, wealth management or retail banking segments
Prior experience of at least 1 year in either digital analytics
Proven success in advising consumer banking businesses to maximize their profits through data analytics
Minimum of 2-3 years experience developing and implementing targeting, test design and performance measurement for direct marketing or risk management programs in the consumer financial services industry; experience in credit card industry a plus
Bachelor's degree in Statistics, Finance, Math, Operations Research or other related field; Master's is a plus
Strong organizational, communications and people skills; ability to manage analytic/technical professionals successfully and communicate analytic results to non-technical partners
Must be independent and a self-starter, comfortable in a fast-paced environment

Product Management, Business Analyst Resume Examples & Samples

Plans and executes multiple projects involving all aspects of business intelligence solutions and data, including business intelligence analysis and data exploitation
Takes business intelligence to the next level to support business decisions and recommend best practices and policy in business intelligence implementation, maintenance, and data quality
Contributes to a variety of projects related to development, testing, and implementation of new and modified business intelligence systems in an efficient and cost-effective manner
Leads analysis and recommendations relating to organization optimization and testing efforts
Customizes business intelligence report contents and views using Excel, Access, and other tools to meet the requirements of internal business customers
Works with team and customers to define business requirements, resolve technical issues, and provide training
Works cross-functionally to implement key projects. Interfaces with other departments to leverage data for their respective business needs
Tracks web site usage using Omniture and other web tracking tools
Consistent exercise of independent judgment and discretion in matters of significance

Identity & Access Management Business Analyst Resume Examples & Samples

Management of requirements and functionalities in accordance with the product strategy and in alignment with TSS IAM Product Managers and Project Managers
Creation and maintenance of BA-related project documentation
Creation and maintenance of Product specifications in Confluence: Use Case modeling and creation of Use Case specifications. Creation of screen, interface, report and workflows specification documents and data models. Creation of visual models of current "as-is" and future "to be" workflows. Support in preparation of release notes and user manuals prior to release
Close collaboration with Product Management and Solution/Enterprise Architecture
Communication of requirements to project team and stakeholders and ensuring their consistent understanding
Simplifying existing processes and tasks to reduce overall costs of service
Performing current / target / gap / impact analysis, collecting expert input and describing impact across all areas

Data Management Business Analyst Resume Examples & Samples

Engage in rolling out a new data management tool
Define project scope, objectives and governance in collaboration with senior management and stakeholders
Gather, document and analyze requirements drawing on subject matters specialists from all impacted departments in scope
Plan, manage and track project delivery milestones, resources, timeline and budget
Support trainings, workshops and coordinate user acceptance testing

Market Management Business Analyst Resume Examples & Samples

Experience eliciting business requirements
Ability to develop and execute test cases
Ability to critically evaluate business issues and offer solutions
Knowledge of Development Life Cycle (SDLC) processes
Bachelor’s Degree highly preferred
Knowledge of eClinicalWorks or similar EMR systems

Knowledge Management Business Analyst Resume Examples & Samples

Experience in a government and commercial environment with interviewing business and technical leaders to gather and clarify business process requirements, performing gap analysis between business requirements and existing procedures and skill sets, and designing process and system improvements to increase productivity and reduce cost
Experience in working with Combatant Commands or Military Networks
Experience with knowledge management
TS/SCI clearance with a polygraph
Experience with working in a complex technology or Enterprise solutions and systems implementation environment
Experience with Windows, Microsoft Office, SharePoint, Visio, and PowerPoint
Experience with definition and tailoring of software processes for a project team or for a software engineering activity, including requirements engineering and design
Knowledge of Cybersecurity principles
Knowledge of problem identification methods
Knowledge of methods to plan and perform the software measurement process
Knowledge of systems engineering methodologies to interpret and identify relationships between systems and processes
Knowledge of Collaboration, Portals, Enterprise Search and Content Management, Business Process and Forms
Ability to communicate effectively with technical or IT process and business owners
Ability to lead small teams in data collection, assessment, and improvement of software processes
Ability to establish organizational procedures and standards for software process improvement
Ability to provide organization-wide guidance and advice on how to implement and manage software processes
Ability to conduct root cause analysis and analyze operational data
Ability to modify existing and create new software maintenance policies, processes, and procedures
Ability to define the business and mission need for systems that will provide services, capabilities, or platforms to end-users and other stakeholders
Ability to analyze, design, and prepare business cases for the application of IT solutions, including SharePoint 2010 migration), define systems scope and objectives, develop cost estimates for new or modified systems, ensure the integration of all system components, and plan system implementation
Ability to assist process improvement efforts through the capture of tacit knowledge from subject matter experts and using Six Sigma methodology, tools, and techniques
Ability to identify, describe, and validate SharePoint Web portal improvement projects IKM and assist with creating a high‐level conceptual design for projects
Ability to decompose high-level business and user requirements into use cases and functional requirements
Ability to direct successful delivery and completion of projects by using Lean Six Sigma methodology, tools, and techniques
Ability to design workflows showing as-is and to-be states for process improvements
Ability to implement process improvement best practices and techniques or methodologies in a structured environment
Ability to conduct process mapping, process analysis, data collection, and process modeling for designated process areas
Ability to troubleshoot content, processes, and procedures within enterprise Web portal applications
Ability to develop, assess, and implement key business performance measures (KPIs)

Experience Management Business Analyst Resume Examples & Samples

A professional at this position level within Accenture has the following responsibilities
Participates in the analysis, design, and implementation of relevant WCM or eCommerce platforms such as Adobe AEM (CQ), SDL Tridion, Sitecore, Fatwire and CrownPeak, hybris, Oracle/ATG, Sterling Order Management, Manhattan Associates, Demandware, Intershop, and IBM Websphere Commerce
Applies specific functional knowledge of eCommerce or WCM applications to help guide the design and implementation of the solution
Analyzes and solves problems that are low complexity and may be routine in nature where answers can be readily obtained
Interacts with peers within Accenture before updating supervisors
Likely has limited direct exposure with non-management levels at a client and/or within Accenture
Receives moderate of level instruction on daily work tasks and detailed instructions on new assignments
Decisions impact own work and may impact the work of others
Individual contributor as a part of a team, with a focused scope of work
Minimum of 1 years of experience gathering and documenting requirements
Minimum of 1 years of full lifecycle implementation experience using various SDLC methodologies
Minimum of 1 year of implementing web applications
1-3 years of full lifecycle project experience, delivering technology solutions
Thorough understanding of the software development life cycle and familiarity with various software development methodologies and practices
Functional expertise in eCommerce and/or WCM technologies such as hybris, Oracle/ATG, Sterling Order Management, Manhattan Associates, Demandware, Intershop, IBM Websphere Commerce Adobe AEM (CQ), SDL Tridion, Sitecore, Fatwire and CrownPeak
Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases
Experience executing testing efforts including writing test scenarios and scripts
Ability to articulate and clearly communicate the solution being developed with all the stake holders
Ability to develop strong working relationships with various team members and senior management
Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity and innovation
Excellent communication skills, both written and verbal with strong presentation skills
Strong interpersonal, team building, organizational and motivational skills
Bachelors or master’s degree in computer science, engineering, MIS or related field

CIB F&BM Program Management Business Analyst Resume Examples & Samples

The SAP GL Migration Program has various workstreams. The role is of a Business Analyst for specific workstream(s) aligned to the SAP GL Migration Program
Manage PMO responsibilities aligned to the workstream and partner with key stakeholders in governance, issue resolution, status reporting and business analysis
Reporting to the Workstream leads and Program/Project Manager for the respective workstreams
Strong, proven ability in business analytical skills
Working knowledge of project management skills e.g. Project Life cycle (PLC), project governance, project control (PCC), best practices
Attention to detail, results oriented and delivery focused
Team player & ability to multi-task

Order Management Business Analyst Resume Examples & Samples

Push approvals when they "appear" to be stuck/request status and identify if user issue or system issue
Locate documents/requests
Troubleshoot issues
Document Generation Issues
Import Issues
Push approvals when they "appear" to be stuck user issue or system issue
Workflow/Routing Issues
Excellent knowledge of BMC Sales tools (ACR, CPQ, Pricing Model, SFDC)
Strong understanding of BMC pricing, quoting, contracting and product delivery processes and policies and where they intersect
Working knowledge of BMC organization and relationships (ex: BU’s, Best Practices to Sales, Rev Rec vs. Legal, etc)
Problem Solver – able to connect the dots – think through an issue – perform analysis to spot trends/issues
Strong working knowledge of Microsoft Word (formatting, numbering, bulleting,)
Strong working knowledge of Excel (vlookup, pivot tables, basic formulas)
Demonstrates interest in identifying process and system improvements and brainstorming alternative options
Effective communicator-able to articulate issues/needs/resolutions/processes
Willingness to learn – work independently

Knowledge Management Business Analyst Resume Examples & Samples

Ability to provide organization
Wide guidance and advice on how to implement and manage software processes
Ability to define the business and mission need for systems that will provide services, capabilities, or platforms to end
Users and other stakeholders
Ability to identify, describe, and validate SharePoint Web portal improvement projects IKM and assist with creating a highlevel conceptual design for projects
Ability to decompose high
Level business and user requirements into use cases and functional requirements
Ability to design workflows showing as
Is and to
Be states for process improvements

Direct Hire Senior Margin Management Business Analyst Resume Examples & Samples

Work closely with Stakeholders, developers, partners, vendors, colleagues and clients
Determine, Define, and Translate business requirements into technology solutions
Perform end-to-end testing, such as test planning, execution, defect remediation management, and documenting results

Risk Application Management Business Analyst Resume Examples & Samples

Provide business analysis UAT testing support for various projects across the team which would include the following responsibilities
Create Business requirement documentation
Review and maintain system requirements documents
Creation and execution of UAT test plans for a variety of projects across Risk Management
Maintaining and archiving UAT results
Business administration for the overall Risk applications including the following functions
Issue investigation in partnership with IT and end users
Reference data change management
Application change management
Trouble shooting of user/business requests
Assist with helping the users successfully adopt and fully leverage the Risk applications
Strong partnership with stakeholders to lead the definition of business requirements
Help define, improve and implement the business support model for Operational Risk Management applications
Reporting the status of the project to stakeholders and escalating issues, risks and dependencies where necessary
University Degree in Finance/Economics/IT
3 - 5 years relevant work experience (in any of the following fields: System Organizer, Business Analysis, Business Administration)
Operational Risk related experience is an advantage
Excellent verbal, written communication and visualization skills
Able to maintain attention to detail across multiple simultaneous projects
Strong MS Excel, PowerPoint and or Visio skills
Experience with Business Intelligence software such as QlikView or Cognos is an advantage
Experience with data governance, data warehouses and SQL is an advantage
Project / software development lifecycle knowledge and experience is preferred

IT Data Management Business Analyst Resume Examples & Samples

Conduct cross-functional team meetings to elicit requirements for consolidated enterprise data and reporting
Create clear and complete Business Requirements Documents and Report Requirements Documents
Analyze existing business processes and procedures and formulate process improvements that facilitate data management best practices
Provide continuous improvement input regarding documentation
Create report prototypes and mockups using existing data
Interviews business stakeholders to define business requirements for approved projects
Interviews business stakeholders and translates business and functional requirements into a comprehensive business Test Plan
Participate in peer reviews, internal testing, and UAT
Knowledge of business analysis methodologies, such as processes for requirements definition, business/systems analysis, and business test planning
Knowledge of Data Warehouses and Data Marts
Knowledge of Microsoft SQL preferred but not required
Knowledge of Microsoft Word and Excel. Prefer knowledge of process flow chart software, such as Microsoft Visio
2 years of Business Analysis preferred, including developing business requirements, developing test plans, solving business problems and/or identifying business process improvement opportunities
System implementation experience is preferred
1-2 years of experience with Data Management and Reporting is preferred
Demonstrated ability to identify business process inefficiencies, research and analyze solutions, and evaluate and present alternatives and recommendations
Knowledge of how systems and technology can be leveraged to solve business problems. An understanding of how systems and technology work and support business practices
Strong oral and written communication skills. Formal meeting or informal business discussion facilitation and public speaking
Business problem solving skills
Ability to adapt to changes in project priority and direction
Strong judgment and decision making skills

Itil Account Service Management Business Analyst Resume Examples & Samples

Act as a liaison between the business analyst and the development team to drive the technical implementation, translate customer requirements to NTT DATA internal systems and processes, and help on-board new customer accounts onto the NTT DATA IT Services platform
Accountable for assisting in the managing of internal and external dependencies and help drive customer go-live deadlines
Possess a deep understanding of IT Service Management (ITSM) software applications on the market
Have the ability to work independently and be very focused on meeting deadlines and exceeding customer expectations

Consulting Data Management, Business Analyst Resume Examples & Samples

In this entry-level position, you will be integrated into a project team from the start. You will help our international clients build state of the art and future oriented solutions to manage their Master Data assets
Your focus will be on analysis, design, development, testing and documentation of tailored solutions based on software provided by multiple vendors
You will join us in a multicultural, team-oriented environment with flat hierarchies
Strong academic record of achievement from reputable university (Master’s degree)
Focus on Industrial Engineering, Technology Management, Computer Engineering, IT / Information Systems, or equivalent
Understanding of entity relationship models, algorithms, and data structures
Knowledge of SAP / Informatica / Oracle MDM solutions will be an added advantage
You communicate confidently in English. German or French is a plus
Full travel mobility

Identity Management Business Analyst Intermediate Resume Examples & Samples

Bachelor’s degree in Computer Science, Business, Health Care Administration, or a relevant business area or equivalent combination of education and experience
5+ years experience eliciting and documenting requirements, including business requirements, functional requirements & technical requirements
Master’s degree in Computer Science, Business, Health Care Administration, or a relevant business area or equivalent combination of education and experience
7+ years experience eliciting and documenting requirements, including business requirements, functional requirements & technical requirements

SAP ECC Service Management Business Analyst Nsee Resume Examples & Samples

Deliver Support for SAP Customer Service and Service Management area business users
Strong SAP Functional configuration and business area knowledge in Customer Service and Service Management Module. Be able to configure the module assigned at a project level. Resolve business issues by working with various groups within and outside of the company (ie. system users, company management, consultants, SAP)
Conduct root cause analysis where needed and be involved in recommending resolution of root causes
Co-ordination with any 3rd party vendor where necessary on day to day support activity
Support initiatives to increase user’s awareness and use of online training materials
Support Defect resolution during project and warranty period of projects; Ensure early escalation of issues when identified
Minimum 5 years of SAP Implementation or Application support experience. Should have design, configuration, and functional experience in the Customer Service and Service Management module. May work with cross-functional linked teams to address business or systems issues
Extensive knowledge of repairs processing, goods receipt, storage location and tracking, integration with SAP Sales Order processing and Finance aspects to track costs of repair, details of repair and final invoice to customer
Extensive knowledge of Service work orders. Knowledge of service labor posting and integration with time keeping system, external service purchase process in addition to integration throughout repairs process
Knowledge of service labor posting and integration with time keeping system
Knowledge of material master and integration throughout repairs processing
Capable of maintaining business relationship
Highly effective communication / presentation skills. As well as strong analytical and problem solving skills desired
Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
Proven ability to be flexible and work hard, both independently and in a team environment
Willingness to work occasionally outside of normal business hours and travel globally on occasion
Excellent English oral and written communication skills, additional language skills ideal
College degree in computer science or related field or a combination of related experience and education. Masters Preferred
Candidate must be authorized to work for any employer without any sponsorship

Global Finance Product Management Business Analyst Seed Applied Solutions & Crop Protection Resume Examples & Samples

Co-lead the development of the global CP/SAS Commercial portfolio by partnering with the business on product pipeline valuations to facilitate launching, investment and strategic decisions. Work with Product Development, Strategy, Commercial & Marketing, Regulatory, Technology, TD, Supply Chain, and Finance to incorporate key inputs and gain cross-functional alignment
Co-lead the development of CP/SAS strategy and the cross functional team focused on the development of CP/SAS LRP
Lead analysis of pricing across product groups
Bachelor's degree in Finance, Accounting, or related field
10+ years of Finance, Accounting, or related field experience
Autonomous and self-driven leader with strong results orientation and ability to manage through barriers
Proven record of delivering superior business analysis to drive strategic decisions
Ability to influence and work across multiple functions to drive and deliver desired results
Ability to lead and perform in ambiguous situations often with incomplete information
Capable of managing multiple projects/assignments simultaneously
Desire to drive continuous improvement in processes
Demonstrated ability to develop strong relationships and networks across functions
Understanding of Monsanto’s global commercial business and ability to quickly learn
Strong verbal, written, and presentation skills
Demonstrated leadership and influencing skills
Modeling experience
Applied decision analysis
System expertise with SAP and all Planning modules

Senior Enterprise Risk Management Business Analyst Resume Examples & Samples

Identify, track and update mission critical remediation tasks and deliverables
Capacity to work independently and effectively manage and monitor issues and remediation from identification through to conclusion
Capability to interact with Legal, Compliance, Risk, Operations, Technology, and the respective line of business in developing practical answers that effectually address root causes of issues identified
Aptitude to document business processes, identify possible gaps and propose solutions to remedy gaps
Robust desire to learn, lead, adapt and navigate a highly visible and challenging environment
Bachelor’s degree in Finance, Accounting or Business Administration
Four plus years supporting analytics for a line of business
Proven robust project management experience a plus
Robust documentation skills and ability to clearly articulate message, equally written and verbally
Excellent organizational skills, including ability to multi-task and drive projects to completion
Proficient in MS Office Applications
SAS, Tableau and SQL proficient
Advanced Excel user comfortable using Macros, V-Lookups, Pivot Tables and other analytical

Wealth Management Business Analyst Resume Examples & Samples

Be responsible for the planning, management and delivery of projects through a project plan and engagement of stakeholders,
Determine the milestones and underlying requirements to deliver the project plan in conjunction with stakeholders across the various functional groups (Legal, Technology, Middle Office, Business Management),
Manage and prioritize initiatives that are requested by stakeholders,
Plan and perform testing of new functionality and regression testing,
Provide updates on the project status to senior management and stakeholders

Identity & Access Management Business Analyst Resume Examples & Samples

Elicitation and management of requirements and features in accordance to the product strategy and in alignment with TSS IAM Product Managers and Project Managers
Use Case modelling and creation of Use Case specifications. Creation of screen, interface, report and workflows specification documents and data models
Creation of visual models of current "as-is" and future "to be" workflows

Treasury Management Business Analyst Resume Examples & Samples

Review and approve exception pricing requests for Treasury Management services and related ancillary price points
Gather and organize pricing and revenue information and trends
Evaluate profitability of existing and proposed new business
Design, create, and utilize software tools to improve workflow and operating efficiency
Create/Source replicable and sustainable information gathering procedures
Reconcile/validate data from multiple sources
Support strategic planning exercises and other business initiatives, including annual budget planning, CCAR contribution, issue resolution, and responses to outside organizations
Strong analytical and forecasting skills
Self-motivated and goal orientated
Highly organized and responsive
Ability to work as part of a project team
Affinity for communicating technical topics to a non-technical audience
Excellent computer skills, especially Microsoft Excel and Access
Familiarity with data analytics tools (e.g. Tableau)
Ability to manage ambiguity making decisions on the basis of the information you have, even if that isn’t the whole picture, cope with uncertainty and risk and adapt to change
Prior experience in a Treasury Management setting is highly desirable

Student Information Management Business Analyst Resume Examples & Samples

Regular status reporting to SIM Program manager
Serve as primary testing resource for facilitating user acceptance testing and quality assurance of new releases
Work on remediation ‘cleanup’ of any technical issues that arise due to functional bugs or defects
Compilation of instructional/training and communication materials for the IMPACT publications sites
Communications with the IMPACT Support teams regarding emerging changes to business rules or configuration of the application suite
Participation in strategic planning workshops with business leadership as requested by IMPACT Management
Provide strategic input to IMPACT vendors in the areas of usability and increased automation
Excellent verbal and written communication skills: business interviews and requirements writing are major job components
Proficiency in Full Microsoft Suite: Word, Excel, PowerPoint, MS Project, and Visio
Capability to learn software quickly and then share that knowledge with others
Capability to grasp key student information systems concepts quickly (for example, schedule balancing, knowledge of course catalog and student selection process, graduation requirements and credit calculations)
Minimum of College Bachelor’s Degree
Minimum of 2-3 years of experience of Project Management or equivalent knowledge of CPS operations and student information systems technologies
Previous experience in business analytics preferred
Data Skills: Experience with MS SQL 2005 or greater. Key proficiencies include knowledge of database schemas, and the ability to create and analyze data queries and stored procedures
Working knowledge of XML, HTML, XHTML, Cascading Style Sheets and JavaScript

Asset Management Private Bank Digital Wealth Management Business Analyst VP Resume Examples & Samples

Define business requirements and specifications within an agile software development process
Perform quality assurance or user acceptance testing
Own and develop relationship with UX design and technology partners, working with them to optimize project outcomes
Help design, document and maintain system and operational processes
Communicate key analysis driven insights and findings to project team
Support user research and user experience design efforts
Help monitor and coordinate inter-connected projects within the overall e-docs program
5-7 years of business analysis experience
Experience with the development of e-document related software capabilities (i.e. e-signature (Docusign, eSignLive), online forms, document uploads) is required
Proven experience in eliciting requirements and testing using agile methodology
Experience in analyzing data to draw business-relevant conclusions
Basic knowledge in generating workflow and process documentation
Strong written and verbal communication skills including technical writing skills
A degree in IT / Computer Science is preferred
Previous experience in financial services or similarly highly regulated industry is desirable

Data Management Business Analyst Resume Examples & Samples

10 + years’ experience of working in financial services preferred
Advanced knowledge within the data management and data governance disciplines
Experience in taking strategic data programs and operationalizing them within a formal data ecosystem
Strongly familiar with data concepts such as Data Registration, Data Ingestion, Data Discovery, Data Profiling, Data Standards, Metadata Management, Data Dictionary and Data Classification
Previous roles in advancing newly created data function would be extremely valuable
Experience multi-tasking projects originating from multiple stakeholders and lines of business
Deep knowledge of the business’ data practices, sources, and analytical tools to provide thought leadership, context, and best practices to meet client deliverables
Strong interpersonal skills, a sense of urgency and focus on deadlines, highly developed time management skills are a must

Quality & Process Management Business Analyst Resume Examples & Samples

Develop detailed business requirements for enhancements to receivable and servicing applications to support Global initiatives, large projects, and change requests
Collaborate with multiple departments and suppliers to understand and clarify business processes, system needs, constraints, issues and opportunities associated with supporting the applications
Develop and maintain strong working relationships with IT partners and suppliers ensuring technology solutions align with defined business requirements
Develop and execute robust, detailed test plans and test scripts (new development scenarios and regression tests) to validate application changes to ensure quality implementations
Drive and support full cycle testing with interfacing applications to validate functionality and ensure data is passed to other applications as requested
Identify and assess impact to the general ledger and collaborate with Accounting team counterparts to define robust end to end testing requirements
Identify and resolve testing issues associated with system enhancements and upgrades\Assist procedure and process owners with identifying and documenting operational impacts
Act as SME for potential projects performing researching and analysis to determine feasibility of proposed changes and make recommendations for alternative solutions when appropriate
3+ years of experience with system development methodology (ie. USDM, Agile, Business Requirements, Enterprise Release Management)
Bachelor's Degree in Business/IT
Experience with general ledger reporting and basic accounting background
Detail oriented and excellent analytical ability to solve problems/issues
Ability to cultivate and maintain strong relationships with business/operational/IT teams and external vendors
Proven ability to sustain a high performance level during peak workload periods
Excellent written and verbal communication skills (position requires frequent communication with business and IT partners)
Effective time management and follow-up skills
A customer focused innovative mindset with excellent leadership skills

Identity / Access Management Business Analyst Resume Examples & Samples

Requires a Bachelor’s Degree in Information Systems (IS) or related field; or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work in lieu of degree
Requires four (4) years of progressively responsible experience as a Business Process Manager Identity and Access Management Business Analyst that demonstrates an advanced level of understanding of the required knowledge, skills, and abilities of the standard tools, workflow processes, and/or procedures and concepts used in the implementation of Identity Management solutions
Certification of Capabilities in Business Analysis (CCBA) or Certified Business Process Professional (CBPP) is required

Treasury Management Business Analyst Resume Examples & Samples

Experience with project management processes, practices, methodologies, and materials
Strong analytical, negotiation and problem solving skills
Ability to manage multiple tasks/projects and deadlines
Proficient with MS Office tools (e.g. PowerPoint, Word, Visio)
One to three years experience in process analysis including development of documentation, training and project management activities
Technical writing experience
Knowledge of Treasury Management/Cash Management products/services

Change Management Business Analyst Resume Examples & Samples

Assist Project Manager and Project Sponsor in defining project scope
Identify business goals and problems in individual business units and across the organization
Ensure thorough testing of all system changes, including user acceptance testing, regression testing, client testing and parallel/pilot testing as required
Ensure that Business Analysts adhere to strong project execution methodology standards and best practices throughout the project lifecycle
Document and/or review business requirements gathered from business users, sponsors and clients, and obtain user signoff on the requirements
Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately
Oversee and/or participate in documentation of new or revised procedures or workflows
Lead work streams or project segments
Lead or participate in client workshops and meetings to identify key issues, requirements, and gaps
Conduct/lead user/client training when necessary
Provide guidance for Business Analysts through coaching, resolving interpersonal conflict, coordinating activity, and assigning work
Business knowledge in the illiquid market Segment (Real Estate, Private Equity, Infrastructure)
Expertise in Alternatives Fund Administration (Transfer Agency, Custody/Depositary Bank. Fund Accounting)
Knowledge in SDLC process for System implementation
Knowledge of FrontInvest Alternatives (eFront) V 10.0 or more is highly recommended
Tools: Using of Application Life Cycle Management (Quality Center) is a plus

Complaint Management Business Analyst Resume Examples & Samples

Analyze customer complaint data to identify risks (e.g., regulatory, fairness) and opportunities for customer experience improvements to help reduce overall complaint volumes
Review complaint data and outputs with team of Case Reviewers, pursue additional analyses as appropriate and provide overall quality assurance of research results
Conduct root cause analysis intro drivers of complaints, and identify potential opportunities to remove root cause drivers through process, policy, technology or other changes
Conduct Deep Dive reviews into selected topics with an eye toward enhancing the customer experience in multi-faceted ways
Coordinate with the Retail Bank Business Opportunity Council (BOC) Coordinators, Business SME’s and Complaint Owners to identify research topics and opportunities, that meet business needs
Partner with BOC Coordinators to prioritize and develop materials (e.g., analysis, emerging trends, deep dive) for the Retail Bank BOC sessions and articulate the impact of the root cause analysis findings in weekly BOC calls to a variety of audiences, from senior management to individual working teams
Facilitate and maintain key relationships with groups such as business stakeholders, functional/department SME’s, Complaint/Concern owners etc. in order to help identify solution to complaint root cause drivers and manage towards implementation of these solutions
Prepare reporting and presentations on customer complaint opportunities topics for senior management
Influence stakeholders to drive change management activities to ensure adoption and adherence to Complaint Standard
Partner with BOC Coordinators to prioritize and develop materials (e.g., analysis, emerging trends, deep dive) for the Retail Bank BOC sessions
Strong problem solving and analytical skills – both quantitative and qualitative; drives to root cause resolution of customer issues based on analytical discipline
Experience transforming data into meaningful information that provides direction, recommendations and insights
Depth of knowledge in front-end consumer businesses (retail bank, cards, mortgage); preferably gained through diverse experience though roles in different businesses
Strong working knowledge of bank processes and systems, as well as banking regulations and compliance requirements; Ability to identify impacts of new technology to sales and service processes and customer interactions
Proven ability to partner with others to develop solutions to risks and issues - can integrate perspectives of multiple stakeholders and align solutions across the franchise
Strong influence and presentation skills – need to be able to tell a compelling story to ensure buy-in from stakeholders who may have other priorities
Strong communication skills/ability to interface with senior business managers and the executive suite. Ability to tailor message to audience
Experience in managing multiple projects in a fast-paced environment
Relentless intellectual curiosity and passion for our customers and their experiences
7 + years of relevant professional experience
Bachelor's degree required; graduate degree and/ or Six Sigma/LEAN certification a plus

Wealth Management Business Analyst Resume Examples & Samples

Serve as the Product Owner liaison with multiple cross-functional teams to achieve the successful design and implementation of the CRM application for Commerce Trust Company
Collect, analyze, design and document business requirements of moderate to high complexity
Formulate and define systems modifications and enhancements based on both user needs and broad knowledge/understanding of applicable business systems and industry requirements
Manages application testing; develops test plans, test scripts and completes acceptance testing for projects of varying degrees of complexity and system upgrades
Provide support to internal users and define support and controls over the CRM systems. Coordinate communication on application issues between internal customers and external vendors/IT partners
Creates and manages implementation plan for production roll out of new products or processes
Manage/track service level agreements, business reviews, system outage notifications, system enhancement management, triage and implementation, upgrade notifications, test and account/test region management
Develop, document and enhance system processes, as appropriate. Creates and updates training and administration documentation

SAP Materials Management Business Analyst Resume Examples & Samples

Support all implementations relating to the SAP SAP MM Module
Maintain & Improve the existing SAP MM Module
Recommend Solutions to improve business practices via existing SAP SAP MM functionality
Assist end-users with identifying & resolving technical issues
Bachelor’s degree from an accredited University or College in a Technical Science. A degree in Information Technology is preferred
Analytical skills required
Expertise in SAP Module design, configuration & implementation
Minimum three (3) years experience in configuring & implementing SAP MM
In-depth knowledge of the Compliance, Customs/Risk Management functions of SAP MM
Basic understanding of SAP SD & PP modules a plus
Experience with software validation in FDA environment
Experience developing collaborative relationships and partnerships with the business and technology departments that drive business results
The ability to effectively build relationships with individuals at all levels of the organization

Portfolio Management Business Analyst Resume Examples & Samples

Proactively engage with SWS Finance, Engineering, Business Operations, and Solution Management leaders for data gathering and analysis needed for successful portfolio management
Lead ongoing engagement with Product managers (PMs) across SWS and Solution Managers (SMs) across the Industry Solutions Group (ISG) in bilateral information exchanges necessary to support the portfolio management function
Maintain and conduct analysis with complex Excel based product P&L models and pro forma financials. Analyze P&L and market data across multiple SW products and industries
Conduct fact-based, rigorous analysis of the financial and strategic attractiveness of the SWS portfolio using various scoring models and frameworks
Develop tools, reporting platforms/dashboards to deliver portfolio visibility to key NCR partners including, Sales, Solution Management leaders, and Executive Leadership
Maintain and administer to the schedule and cadence for periodic portfolio reviews, linking with key Industry Strategy Board (ISB) and other governance meetings and decision gates
Identify opportunities for portfolio management process automation and refinements and recommend improvements accordingly. Engage with IT on tool recommendations
Lead the Portfolio Management process training efforts for PMs and SMs
Ability to successfully lead across organizational boundaries and different functional groups
Excellent communication skills and the ability to simplify and present complex issues
Core expertise in data mining and analytics; good at crunching numbers; Excel power-user
Ability to conduct financial analysis and identify and act on key insights that drive growth
Strategic approach to decision-making that links data, knowledge, and insights
Skilled in identifying and escalating risks and resolving problems
Comfort and confidence in presenting at the senior executive level
Bachelor’s degree in Business Administration or a technical field
MBA with a finance/strategy orientation - advantage
Prior experience with Markowitz theory, the Efficient Frontier, CAPM, as well as Product Lifecycle Management (PLM) are highly desirable
An agent for change
High on energy and passion for work
Comfortable in environments with a high degree of ambiguity
An expert multi-tasker
Happy in an agile, fast-paced environment
In possession of a High EQ
Able to communicate complex concepts in a concise and understandable way
An analytical mind with experience in the technology industry
Absolute spreadsheet jockey that enjoys data and creates pivot tables in his/her sleep

Service Management Business Analyst Resume Examples & Samples

Requirement gathering
Produce User stories and process documentation (AS-IS & TO-BE)
Ensure the requirements are well transitioned to the technical team, for detailed design documentation
Review compliance of detailed design & high level test scenarios, with the business requirements
Minimum 3+ years of experience working as a business analyst
Experience in ITIL process implementation – service management
ITIL V3 Foundation certification
Proficiency in MS Access, Excel and Visio
Experience working on ServiceNow, and other service management tools
Experience in preparing user guides
Functional business analysis – requirements elicitation, AS-IS process documentation, and testing (preferred)
Preferably experience working on system integration projects
Preferably minimum Bachelor’s Degree
Ability to meet travel requirements, when applicable
Excellent verbal and written communication skills and proficient presentation skills across all audience levels
Ability to express ideas logically
Desire to work in an information systems environment
Demonstrated experience in dealing with and influencing senior stakeholders
Ability to manage multiple engagements and conflicting priorities

Market Management Business Analyst Resume Examples & Samples

Guide and elicit business requirements and participate in the evaluation of new and existing technologies
Identify and define stakeholders given project scope and collaborate with project team on requirement elicitation plan
Analyze requirements and complete necessary configuration within the eClinicalWorks system
Guide Business Operations in requirement needs and serve as subject matter experts on both the system and processes
Assist with testing and implementing applications and provide end-user support to drive the adoption of technology and applications
Experience eliciting and defining business requirements
Experience developing and executing test cases
Knowledge of Software Development Life Cycle (SDLC) processes
Demonstrated time management skills and ability to be effective as part of a virtual team
Ability to travel 15-20% up to 3-5 days at a time
Prior experience in a clinical setting
Working knowledge of eClinicalWorks
Experience configuring eClinicalWorks
EClinicalWorks Certified Trainer
IIBA or PMI Business Analyst Certification

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