OPS Engineer Resume Samples

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L Kovacek

Lue

Kovacek

8589 Rempel Hollow

San Francisco

+1 (555) 467 7239

8589 Rempel Hollow

San Francisco

Phone

p +1 (555) 467 7239

Experience Experience

Philadelphia, PA

OPS Engineer

Philadelphia, PA

Schinner Group

Philadelphia, PA

OPS Engineer

Consults with management and recommends process and procedure improvements
Additionally, the individual will be responsible for documenting the environments and providing assistance and review of proposed architectures
Team and personal development – You take time to drive your own development, whilst also encouraging team members and partners to do the same
You have an Agile focus, adopt this way of working, generate continuous improvements and stimulate continuous delivery
Collaborate with components owners and domain experts to improve security, robustness, and performance as we scale
Safeguarding application quality and performance during development
Develops new documentation, participates in the development of departmental technical procedures and designs user support guides

Dallas, TX

Product Ops Engineer

Dallas, TX

Ferry, Willms and Hegmann

Dallas, TX

Product Ops Engineer

Understand and manages problems utilizing defined problem and change management policies and procedures according to ITIL framework
Take total ownership for your assigned projects and working closely with the Project Manager
Define & lead process improvement initiative across multiple regions , working with global peers to align and implement/standardized best practices
Display positive approach to working in a changing and challenging environment
Display proactive approach & engage with Quality team on escalations and queries, assist in RCA of all issues
Develop projects to support Fulfillment in current and future Fulfillment environments (FIOF,MES,WBT,ODM)
Use Project Management Methodology to complete projects within agreed lead-times

present

New York, NY

Development Ops Engineer

New York, NY

Hackett, Cremin and Padberg

present

New York, NY

Development Ops Engineer

present

Develop, modify, support and maintain AWS-based components for public facing infrastructure, application back-end, and admin and monitoring features
Maximise utilization of AWS components
Create, maintain, and enhance the following: test, validation, and logging infrastructure for our AWS components
Collaborate with other engineers (iOS, Android, Windows, Web, DB) to engineer creative solutions to unique challenges
Prepare periodic reports on engineering activities, for the purposes of project management and resource planning
Periodically meet with third party development and content partners, in order to maintain close collaborative relationships and resolve integration challenges
The Candidate will support the software development ecosystem, assisting developers in configuring the development and testing environments, and leading process improvement efforts for development operations

Education Education

Bachelor’s Degree in Computer Science

University of Delaware

Bachelor’s Degree in Computer Science

Skills Skills

Experience working for an enterprise organization highly scalable infrastructure
Demonstrable and considerable experience in design and implementation of Engineering (Unix) systems
Knowledge and experience with SQL
Strong in scripting languages such as Python, Ruby, PHP
Knowledge off CCS/HTML5
Strong networking and server tuning skills
Knowledge off connect-direct en MQ
Knowledge off scripting (.sh, PERL or else)
Windows knowledge and experience
AIX/Linux knowledge and experience

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Lync SkL Ops Engineer Resume Examples & Samples

Daily level3 incident, problem and change management for Instant Messaging, Web Conferencing, Lync voice, Lync video, audio and video conferencing, Unified Messaging, Federation, Survivable Branch Appliances (SBAs), SIP trunks, remote users (Edge/VPN) and mobile clients
Branch site support (outages, MACDs)
SBA deployment coordination
Coordination of the integration of our Tandberg/Cisco Telepresence systems to Lync with BT
Coordination of QA /service chain testing
Coordinate access to the vendor portal and tools
Coordinate issues and MACDs with AD, user provisioning, desktop client and certificates
Communication and alignment with other teams internal and external to IT Services regarding the end to end Lync service
Conflict resolution and system integration coordination with internal and external service providers
Vendor Performance Management
Adhere the vendor to the services as described in the contract
Asset management
End to end service capacity management using internal tools and vendor provided tools
Maintain operational documentation
Knowledge transfer to the other team members
Communicative personality
Strong teamwork and collaboration skills
Technical experience is a large diverse voice environment
Recent Cisco or Alcatel IPT or Tandberg/Cisco Telepresence support experience
Knowledge and proven experience in the use of ITIL within an operational organization
Experience supporting our telecom platforms- applications is a pro : CUCM, IPCC, CIPC, Unity, Lyrix, Alcatel IPT, Telepresence, TMS, video and audio bridging
Basic network knowledge (CCNA certification is a pro)
Knowledge about Microsoft products: Active Directory, Lync administration and Exchange (completed MOCs, completed exams are a clear pro)
3-5 years in a Unified Communications operational role

IP Ops Engineer Resume Examples & Samples

Opens, tracks, executes, and resolves escalated trouble tickets from Tier III related to outages and trouble conditions on network platforms. Provides on-site and/or remote technical support for all Cox transmission media
Responsible for the upkeep and maintenance of network platforms; Ensures network uptime and compliance with customer Service Level Agreements
Accountable for coordinating solutions with vendors on chronic equipment or operating system issues that impact the data network infrastructure to insure uninterrupted service and support to customers
Accountable for reporting, tracking and trending on specific vendor equipment and operating system issues
Oversees and performs the implementation of network changes for configuration and capacity
Responsible for day to day platform reliability, capacity maintenance & monitoring and network augmentation
Interfaces with other departments and markets to resolve network problems
Partners with change management for impact identification, network validation, MOP creation and execution of activities
Performs real-time problem management including coordinating customer calls, problem escalation to vendors, reporting serious problems to management, and tracking and follow-up
Designs process and procedures to facilitate compliance with guidelines from internal (Cox) and external governing entities. Audits these processes to ensure efficiency, cost effectiveness, and overall compliance. Makes recommendations for and executing corrective measures as necessary
Analyzes varied statistical data for trending, forecasting, and budgeting activities in order to provide assessment support for decision makers
Develops and distributes routine and ad hoc reports to management and field personnel to support service delivery
Contributes to the production of reports and post mortems on events and outages in the Cox Network
Develops and presents training materials to peers and junior level personnel
Develops Methods and Procedures and provides training to Technicians to support lower tier trouble shooting of network events
Project manages multi-customer software issues/upgrades, equipment upgrades, and/or configuration changes
Coordinate solutions with vendors and field personnel for equipment or operating system issues
Develops reports on network events and post mortems on outages in Cox's communication network
Coordinates and conducts development and tracking of Root Cause Analysis with Quality Assurance department
Contributes to training materials, training presentations and the creation of methods and procedures as needed
Shares technical knowledge and skills with other team members to develop team members’ capabilities
Travels as necessary to support other locations or deployment initiatives
Coordinates and leads discussions with other groups to make critical decisions as related to the Cox operational environment
Creates and implements internal processes that are necessary to ensure highest level of service and product quality
Anticipates future needs of operations group and suggest training and/or resources to meet those needs
Makes specific recommendations and assist in implementation of plans that enhance technical operation, compliance with rules and regulations, and permit the deployment of new technology
Proactively Identifies ways to improve process & procedures; makes recommendations to management
Manages projects with other teams to confirm delivery intervals, validate critical dates and milestones and ensure delivery of services stay on target
Performs tier 4 level troubleshooting requiring the ability to perform complex network fault isolation
3 years of experience working in IP Operations
3 years of experience developing, authoring and maintaining detailed network designs and documentation (i.e. JG3-Engineering Work Packages, Systems or Network Requirements Specifications, Systems or Network Design Documents, Network Whitepapers, Network or Systems Statements of Work)
3 years troubleshooting and diagnostics capabilities (such as JG 3 Documented Methods and Procedures, documented outage restorations)
Demonstrated problem solving and analytical thinking skills
Excellent collaborative skills to work effectively with teams throughout organization
Participation in SCTE and related certifications

Developer / Ops Engineer Resume Examples & Samples

Establish the right infrastructure architecture, balancing performance and resilience with cost
Advocate a devops approach to product development and demonstrate best practice by example
Automate provisioning, deployment, configuration management, monitoring and all other infrastructure and ops activities
Set up, configure and monitor all environments including production using cloud computing platforms and local resources
Help to grow the London teams by recruiting additional Infrastructure Developer/Ops engineers and supporting development hiring processes
Monitor live services and respond quickly and effectively to any problems
Establish disaster recovery, service outage, and risk mitigation processes for the production environments
Provisioning and setup of large, scalable systems to Amazon AWS
Configuration management using Ansible, Chef, Puppet, or similar
Scripting and development of small utilities using at least one general purpose language: Ruby, Python, Groovy, BASH
Excellent Linux experience
Setup of Continuous Integration systems such as Hudson/Jenkins
Experience with virtualisation tools (Vagrant, VirtualBox, VMWare, etc.)
Global distribution mechanisms for large volumes of content (XML, image & PDF assets)
Setup of secure networks between utility computing platforms such as AWS and enterprise network
Server image building with Packer or similar
Distributed source control skills with Git / Mercurial /etc
Experience with deployment and replication of NoSQL stores
A positive, constructive approach with an emphasis on collaboration and execution
Experience leading/delegating routine and lesser skilled work to other devops
Agile experience with Scrum/Kanban/XP
Load Balancing with Amazon ELB and dedicated hardware solutions
Experience with proxy and memory caching services such as HAProxy, Varnish, Redis, Memcache, etc
Web and Application Server experience with technologies such as: NGINX, Apache and Tomcat/Jetty
Experience in deploying, managing and scaling JVM based applications
Exposure to Content Delivery Networks
Experience deploying modern web development frameworks (Rails, Node.js, Play!) and service configuration with Upstart/Monit, etc

Product Ops Engineer Resume Examples & Samples

KNOWLEDGE/SKILLS/ABILITY:** Working knowledge of two of the following domains: IT industry, hosting/cloud computing sector, product domain, and/or internal Rackspace systems and processes. Basic understanding of business as it relates to the hosting industry. Familiarity with product development life cycle. Strong knowledge of the following domains: IT industry, hosting/cloud computing sector, product domain, and Internal Rackspace systems and processes. Good understanding of business as it relates to the hosting industry. Working knowledge of product development life cycle (relevant experience in 1 or more phases). **JOB COMPLEXITY:** Delivers tactical results on a variety of project tasks. Executes defined projects as per product strategy. Strategic - medium level contributor to overall strategy. Tactical - medium contribution. Executes multiple projects and develops operational strategies. **SUPERVISION:** Moderate level of latitude and decision making expected. Ability to make independent decisions
Make independent decisions
EXPERIENCE/EDUCATION:** High school diploma or equivalent required. Typically a minimum of 3-5 years related experience (technology and/or operations). BS in Technology or Business preferred. MBA preferred. Additional experience may be substituted for education. **PHYSICAL DEMANDS: ****General office environment. May require long periods sitting and viewing a computer monitor. Considerable levels of stress may occur at times. No special physical demands required

Senior IT Ops Engineer Wholesale Banking Portal Resume Examples & Samples

Monitoring and supporting the production environment and several other environments of CB Portal
Automating the installation and integration of different components making up WB Portal
Capacity management of file systems and databases used
Owning backup/restore and disaster recovery processes
Ability to analyze DB performance and make necessary performance tuning suggestions
Streamlining our development process from code check-ins all the way to deployment into production in collaboration with Dev colleagues
Evolve our approach for monitoring and alerting towards preventive monitoring
Good knowledge (or at least keen interest to gain it) of some of the following areas: payments, cash management and financial markets is vital for this position
You have sound knowledge of relational databases and ideally have looked after the operation of a critical production installation of Oracle including its performance tuning as well as backup/restore scripts and processes
Excellent knowledge of at least one modern scripting language (Python, Ruby, Groovy). Knowledge of Python is big nice-to-have
Good knowledge of modern application servers such as Nginx, Tomcat, JBoss, WebSphere
Good knowledge of enterprise level networking (TCP/IP, VPNs, SFTP, Proxy, Firewalls)
Excellent knowledge of OS fundamentals with the ability to apply it in the context of modern operating systems, e.g. RHEL, CentOS etc
Good knowledge and real-world experience in provisioning environments with tools such as Puppet, Chef, Docker
Knowledge of NoSQL data stores such as Cassandra, while not mandatory, is a strong nice-to-have
Experience in the inner workings of the JVM, while not mandatory, is an important nice-to-have
Performance/Capacity/Availability Monitoring, knowledge of well-known OSS tools in this area (such as Ganglia, Nagios, Graphite, and JMeter) is a big nice-to-have
Able to work under pressure, no 9-5 mentality, willing to be on stand-by outside of office hours
CISSP certificate is a very important nice-to-have

OPS Engineer Resume Examples & Samples

Ensuring continuity and cohesion in the maintenance of the applicationsunder your responsibility. This covers among others: the resolution of incidents, Application LCM and Release
Giving advicefornew projects. This covers solution proposals, workload estimations, integration of solutions in the process of maintenance and releases, …
Documentation and knowledge management: ensuring that the applicative documentation is up to date; making sure that sufficient knowledge of the application is available in the team
Change acceptance: as application administrator, you are responsible for accepting changes to your application that were executed by the project team. You assess the maturity of the projects and its release deliverable(s)

Linux Ops Engineer Resume Examples & Samples

Install, maintain and configure WAS instances used for Development, Test, Acceptance
Install and configure specific tools (see above)
Vulnerabilities code check – Fortify, PMD, Checkstyle, FindBugs
Monitor the application's availability and correct performance
Responsibility of incident and problem resolution related to the applications in your scope
Work in cross-functional team

L Voice Ops Engineer Resume Examples & Samples

Cisco Unified Call Manager (CUCM) 10.x including IP-endpoints
Extensive knowledge of voice, packetized voice and related protocols (SIP, H.323, ISDN), session management and call routing, Cisco PRIME Assurance and Provisioning
Experience working with enterprise base voice and data
Avaya Communication Manager 5.x and higher
Avaya Media Gateways - G700, G350, G450
Avaya System Administrator
SIP, H.323, ISDN
Avaya One X Communicator
Avaya System and Session Manager
Avaya ATM/MCC cabinets
BT Netrix Trading systems
Avaya Meeting Exchange/Bridgetalk
Avaya Secure Access Link
NICE Voice Recording

Service Ops Engineer Resume Examples & Samples

Rapid triage and service restoration during critical incidents
Collaboration with service engineering and product teams on defining and implementing improvements to service monitoring and reporting, resulting in enhanced reliability and capability to identify issues before service disruption
Documentation of known issues and troubleshooting guides, resulting in reduced problem identification and service restoration time
As necessary assume personal responsibility for specific ITIL service areas
Contribute to team efficiencies through continuous process improvement
5+ years’ service operations experience in a 24x7x365 enterprise environment
Solid understanding of networking fundamentals, infrastructure services, Active Directory, DNS, and cloud concepts
Familiarity with Dynamics CRM would be a distinct advantage
MCSE / MCTS - Microsoft Dynamics

Development Ops Engineer Resume Examples & Samples

Develop, modify, support and maintain AWS-based components for public facing infrastructure, application back-end, and admin and monitoring features
Maximise utilization of AWS components
Create, maintain, and enhance the following: test, validation, and logging infrastructure for our AWS components
Collaborate with other engineers (iOS, Android, Windows, Web, DB) to engineer creative solutions to unique challenges
Prepare periodic reports on engineering activities, for the purposes of project management and resource planning
Continuously work to improve product, process, and tools proficiency, for the purposes of company growth, user experience, and timely product deliver
Periodically meet with third party development and content partners, in order to maintain close collaborative relationships and resolve integration challenges
3+ years of AWS experience
5-7 years of general DevOps/WS/DB/infrastructure experience
Proven practical experience with most if not all components of AWS: EC2, Beanstalk, ELB, Route53, S3, Cloudfront, SNS, SWF, SQS, RDS, DynamoDB, ElastiCache, IAM, CloudFormation
Familiarity with SOA principles and practice
Experience reading, analyzing, and absorbing AWS white papers, architectural documents, and technical briefs
Service rollout plus complete multi-cycle SDLC experience, using Chef, Puppet, CloudFormation, etc
Exposure to AWS auxiliary tools and practices (e.g., Chaos Monkey, Asgard, etc)
Hands-on experience with monitoring tools, intrusion detection mechanisms, and vulnerability assessment tools and practices
General scripting wizardry
Self-motivated team player who demonstrates initiative and flexibility
Strong organizational skills, with the ability to handle and prioritize multiple tasks
Mongo and NoSQL experience
Media or Broadcast experience

Wintel L Ops Engineer Resume Examples & Samples

Ability to support VMWare ESXi 5.5 and vSphere 6 and supporting technologies (Virtual Centre, vRealize Ops)
Ability to use and support Microsoft System Centre Configuration manage 2007/2012 for inventory, software delivery and security patching
Ability to support Microsoft clusters
Working with regional infrastructure teams to implement/execute change requests
Detecting, reporting and fixing of poorly performing systems using agreed monitoring tools and processes

\wintel L Ops Engineer Resume Examples & Samples

Ability to support Microsoft Windows 2008/2008R2/2012 Cluster Services for Windows
Ability to use and support Microsoft System Centre Operations Manager 2007/2012 for Monitoring
Ability to support Microsoft Windows 2008 Public Key Infrastructure
Administering system access

Senior Server / Ops Engineer Resume Examples & Samples

Provide guidance and general direction for 3rd party System Administrator resources from the outsourcing partner in carrying out activities, deliverables and related processes. Coordinate and delegate tasks as required. Pro-actively support the environment and suggest/implement improvements
Work alongside vendor resources during escalated incidents, help to troubleshoot systems performance issues, analyze systems IO and provide capacity planning solutions. Help support and maintain all systems (production and non-production environments) and storage environments and liaise with third-party providers
Collaborate with Build Supervision / Program Delivery specialists, internal and external, in implementing and the server environment
Conduct regular and routine monitoring and management of MHE systems using internal tools and or with gained access from vendor tools. Produce network metrics reports (working with vendors, as required) for management
Provide Data Center Operations & Data Management with server configuration services
Eight plus years of experience in IT industry with experience in Windows Server administration, Windows 2003/2008, IIS Server Admin, Active Directory, Clustering, DNS, DHCP, .net application
Experience installing and supporting converged infrastructures such as VBlock and Oracle Supercluster
Experience designing an operational framework to consolidate onto converged infrastructure and finding cost savings with overall support
Eight plus years experiences installing and configuring Unix systems specifically –Solaris
Eight plus years experiences Red Hat Enterprise Linux Server builds, both physical and virtual
Clear understanding of virtualization technologies such as Dynamic System Domains, LDoms, Zones, and VMware, and configuring guest OSs
Implement complex network configurations on OS
Experience with automating Virtual and Physical server builds using PXE and other deployment tools
Experience with building and supporting Exadata and Oracle Supercluster environments
High Availability Clustering technologies such as Veritas Clustering Service (VCS) and SunCluster
An understanding of the .Net framework and Windows development environment, including WCF, IIS, ASP.Net MVC, WMI, and applicable configurations is required
Hands on Experience in managing / supporting VMWARE servers (hosts and guests) along with tools such as VCenter, VSphere, VRealize etc.
Perform basic investigative, troubleshooting, and triage procedures as part of P1 escalation issues
Experience with tuning application environments to ensure optimal performance
Follow ITIL process for incidents, problem management and change management’s processes
Extensive experience with EMC SAN and NAS storage technologies
Strong problem-solving and analysis skills
Strong communication and influencing skills, written and oral
Experience with hardware and software products that provide high availability and disaster recovery functionality such as load balancers and clustering
Strong problem solving and root cause analysis skills, with the ability to identify learning opportunities, improve current processes
Reporting and metric production and utilization to support strategic planning and decisions

Wintel Server Ops Engineer Resume Examples & Samples

Will be part of production support teamsupporting health and compliance of all Windows physical and virtual servers globally
Troubleshooting operating system and server hardware issues for windows environment
Will be responsible for handling critical situations (Priority one issues)
Managing all service delivery resiliency, efficiency and Audit programs
Ensuring engineering standards and products are integrated across the Windows physical and virtual platforms
Will be responsible for training team members and driving key projects
Advanced knowledge on Windows 200x operating system
Advanced hardware knowledge on HP/Compaq/DELL/IBM systems
Should possess advanced knowledge \hands on experience on Cluster configuration and troubleshooting
Advanced knowledge of overall infrastructure technical knowledge & troubleshooting methodologies
Has good understanding of the following skills/Tools: Virtualization, Monitoring tools like Tivoli, NETSNMP and HPSIM etc
Working experience of backup process, system monitoring, performance tuning, disaster recovery and scripting/automation for Windows based OS
Exposure to windows server patching
Exposure to ESX environment
Should possess Microsoft certificate MCSE 2003, 2008,VCP, CCNA

Development Ops Engineer Resume Examples & Samples

The Candidate will support the software development ecosystem, assisting developers in configuring the development and testing environments, and leading process improvement efforts for development operations
Be responsible for managing custom software deployment to cloud-based and/or internal environments
Monitor development, quality, and production environments for performance, stability, and cost
Creation of dashboards via tools such as NewRelic to support environment monitoring
Work closely with the internal infrastructure team, as well as the rest of the product development staff
Contribute back to the Open Source community, where appropriate, by deploying non- proprietary component development to OS repositories
Contribute to the Indianapolis area developer community, as well as the worldwide virtual community of software development
Define infrastructure via cloud platforms and service vendors for custom software applications developed by the Product Development team
Ensure that applications and APIs are accessible to NextGear users and customers
Automation of uptime and status checking, and API availability status
Automation of machine image startup/shutdown on demand
Automation of on-demand deployment of new testing, training, and demonstration environments of systems developed by the Product Development team
Maintenance of images and backups of custom applications, as well as disaster recovery for cloud deployments

Firewall Ops Engineer Resume Examples & Samples

Basic understanding of firewall, proxy and VPN services
Network and security design
Client connectivity
Capacity/performance management/tuning
Stored procedures and database queries/reporting
Support of backend application and databases
Database security and data security
Ability to manage/prioritize multiple tasks
Ability to work as a self-starter with minimal supervision
Answer questions on firewall hardware/software
Ability to work under pressure and adapt to a rapidly changing environment
Basic knowledge of server/desktop/laptop, hardware/software installation, troubleshooting and repair
Basic troubleshooting skills on Linux and Windows
Knowledge of backup and recovery technology
Desire to learn new skills and technology
Ability to effectively respond, with a sense of urgency, in a crisis situation
Knowledge and experience in monitoring tools and reports
Willingness to ask questions and offer solutions
Work in a timely manner and efficiently with diverse groups of people in very busy work settings
3-5 years direct experience in Information Technology
Experience handling Checkpoint, Netscreen, Cisco ASA firewalls
Experience in multiple operating systems in complex environments
Ability to work in a fast paced, team environment
Ability to effectively manage multiple tasks simultaneously
Strong customer service experience
Experience leading small to medium scale projects
Experience in enterprise Data Center operations

LCS OPS Engineer Resume Examples & Samples

Provide tactical expertise and operational employment perspective on the design of the LCS combat systems including review of all observed problems, their operational impacts, and the resulting proposed design changes. Operations Engineer shall understand each baseline's capabilities and limitations and shall document and manage employment considerations, techniques, procedures and work-arounds for use by the Fleet, technical and training communities
Assess upgrades of mission capabilities with an understanding of the operational environment, Fleet practices, and their expected threats. The Operations Engineer shall understand threat requirements and the ability of the combat system to meet the defined threats
Operations Engineer will support various readiness and certification events, e.g., Mission Readiness Assessments (MRA) and Combat System Certification Panels
Operations Engineer shall work with the crews and LCSRONs at the waterfront to support their technical understanding of the baseline and associated issues. Provide crew familiarization briefings and organize and support technical discussions with ship's force, LCSRONs and Land- based Training Facility (LTF)
Operations Engineer shall develop and maintain a common set of operational documentation (CPDD, Crew Briefs, etc.) for each in-service LCS baseline. Work with LCSRON, LTF, and the surface tactics development community to assist in the creation of core doctrine and tactics that the ship can leverage for deployment
Assist in the development and verification of shipboard operational documentation (e.g Firing Point Procedures, Combat Systems Operational Sequencing System, TACMEMO)
Bachelor’s Degree with 3+ plus years’ experience
Knowledge of Naval Surface Combat Systems and Weapon Control Systems. Experienced with the Systems Engineering Process
Ability to work within a government and contractor team environment
Ability to work with others to meet established goals and program schedules
Experience briefing to varied audiences; Military, Government, and Industry
AEGIS shipboard experience,
CIWS and RAM experience,
System test and evaluation,
CPCR evaluation and ranking,
TACMEMO/CPDD knowledge,
TAO and/or other warfare area coordinator experience where they had weapons release authority (CSC/AAWC/FAAWC/SUWC/ASWC); Senior Enlisted/CWO/LDO

Development Ops Engineer Resume Examples & Samples

Participatingin project planning processes
Develops/builds IT solutions to meet business requirements
Installs and configures highly available and scalable solutions to meet business requirements, primarily on windows VM (Virtual Machine) platform and web based solutions
Develops and/or implements reusable components for day to day maintenance/redundant activities
Develops interface stubs and simulators, as needed
Performs script maintenance and updates due to changes in requirements or implementations
Assists with setup and maintenance of fully integrated Development and Test environments to support the Application Development teams and the Test teams
Knowledge of ITIL processes. Adheres to Pacific Life’s standards and procedures for Change/Request/Incident management
Deploys new modules, upgrades and fixes to the Integration Development and TEST Environments
Makes deployment modules production ready by moving them to libraries, completing forms, following procedures, completing version control documents, etc
Required to perform ongoing routine application maintenance tasks
Comfortable with frequent, incremental code, testing and deployment using Automated Build/Deploy solutions
Assisting senior DevOps Engineers with scripting middleware product installation/configuration, build, release, deployment and configuration management processes
Provide On-Call support for after hours production support and during scheduled maintenance changes
Leverage the existing monitoring solutions to define proactive monitoring processes and make recommendations if needed
Troubleshoot existing information systems to identify errors or deficiencies
Experience working in a JAVA, .NET technology based environment(s)
Windows Virtual Machine (VM) Platform experience
Basic SQL administration and development experience
Basic understanding of infrastructure concepts like Network protocols, LDAP directory structure, Firewalls, DMZs
Development experience with Python, Java, PowerShell etc
Experience in emerging web technologies. .NET, Java, JVM (Java Virtual Machine) products like IBM WebSphere, Apache Tomcat, JBOSS, WebLogic
Good working knowledge of troubleshooting techniques, analyzing heap dumps, java cores, memory leaks
Debugging application/JVM related errors, garbage collection analysis, performance monitoring, recommend tuning enhancements etc
Installation and configuration of IBM WebSphere Application Server (WAS) or vendor JVMs like JBOSS, WebLogic, Tomcat etc
Experience building highly available and scalable application server environments
Experience working with at least one WebServer like, IBM HTTP Server, Apache/IIS etc
Build, release management experience with tools like Git, Jenkins, SVN, TFS etc
Jira, confluence experience desired
Chef or Puppet experience desired
Demonstrates flexibility within a variety of changing situations while working with
Expresses technical and business concepts, ideas, feelings,
Conceptualizes the impact of changes to system platforms as a result of system acquisition, system merger, or implementation of enterprise-wide systems
Collaborates with other members of formal and informal groups in the pursuit of common missions, vision, values and mutual goals. Places team needs and priorities above personal needs. Involves others in making decisions that affect them. Draws on the strengths of colleagues and gives credit to others' contributions and achievements
Demonstrates attention to detail and accuracy. Defines and organizes tasks, responsibilities and priorities. Takes responsibility for timely completion

Senior Openstack Development Ops Engineer Resume Examples & Samples

Lead and drive global collaboration and DevOps rituals (e.g., daily live hand-off, etc.)
Linux OS system administration experience
Provide advanced troubleshooting of OS and hardware components
Ability to perform L1-L3 network troubleshooting within Linux
Scripting experience, preferably python
Experience in designing and managing large server environments
Knowledge of current industry best practices in Cloud infrastructure and system automation
OpenStack deployment experience
Experience with IaaS and PaaS layer technologies, particularly with OpenStack
Ability to set architectural and tactical direction based on strategic needs
Trend analysis on performance and growth with Elasticsearch, Logstash, Kibana
Automation tools experience (ansible, puppet)
Familiar with version control tools, particularly with Git
Keen to learn new technologies
Ability to handle on-call responsibilities
Outstanding customer interaction skills required
Ability to work across cultures and time zones
Typically requires BS/BA in related field and at least 2 yrs relevant experience
Cisco Certifications a plus

Firewall Ops Engineer Resume Examples & Samples

Min. 3 years of IT experience
Understanding of firewall and proxy services
General understanding of network and security design
Knowledge and experience in monitoring tools and reports, general Windows Active Directory or LDAP experience
Advanced English (both written and spoken)

Product Ops Engineer Resume Examples & Samples

Lead process improvement initiative within the region , working with global peers to align and share best practices
Computer Engineering, Electrical, Mechanical Engineering or Computer Science Degree with 4-6 years working experience preferably in PC manufacturing industry
Obtains and analyzes data to complete business case or cost/benefit analysis, compare options and make recommendation
Uses judgment to balance and make tradeoffs on multiple priorities and makes recommendations to management around priority setting/planning
Develop software using(no limited to) Microsoft Visual Studio, C# WCF, Entity framework, jQuery, HTML, CSS SQL server and the .NET platform to design, build an integrate company internal application (Preferred)

Develop Ops Engineer Resume Examples & Samples

Solid understanding of application/software development and design
Solid understanding of DevOps CI/CD methodologies
Solid understanding of Javascript Frameworks
Solid understanding of various network protocols such as SNMP, HTTP, SSH
Solid understanding of SOAP, XML, JSON and REST Web Services
Proficient in Shell Scripting
Proficient in Perl and PHP
Proficient with Mysql and Apache
Scripting experience with one or more languages (Shell, Perl, Java, Ruby or GoLang)

OPS Engineer Resume Examples & Samples

Maintaining environments
Troubleshooting production issues
Performing regular security monitoring to identify any possible intrusions
Ensuring accuracy and integrity of databases
Ensuring 24x7 Support incidents in production during Standby
Develop shell scripts for automating various tasks: backup, restore, file management, etc

OPS Engineer Resume Examples & Samples

Bachelor or Master degree, preferably in Business Information Technology or computer sciences
Good numerate/mathematical ability (must have)
Strong motivation for functional and technical application support in a front office financial markets environment (must have)
Knowledge of Scrum/Agile way of working and Continuous Delivery tooling (like Jenkins, GIT, Nolio) or willing to acquire (preference)
Technical IT knowledge; e.g. Linux/UNIX, Windows, databases (Sybase), connections/interfaces, network trouble shooting, IT infrastructures (all preference)
Skilled in writing code and scripting
Knowledge of Financial Markets Interest Rate products, MarkitWire and Misys Summit knowledge is a Pre

OPS Engineer Resume Examples & Samples

Ensuring you have an up-to-date vision regarding IT expertise and are actively transferring this vision to other team members
Deploying and running a Production system, and provide Level 2 support for your Application
Specifying, creating, and executing the Performance and Operational Acceptance Tests including High Availability and Disaster Recovery Tests, with the support of the Dev Engineer
Specifying, creating, testing and deploying the runtime scripts (e.g. stop/start/purge/backup)
Specifying, testing and executing deployment and roll-back scripts
Configuring and implementing Monitoring Tooling to enable 24x7 monitoring by the Master Control Room (MCR) using appropriate Event Alerts, agreed with the MCR
Understanding the detailed technical behaviour of your system under normal and peak loads
Understanding any expected changes in behaviour after a specific Release, and taking appropriate action if actual behaviour is not in line with what was expected
Understanding the behaviour of your Application in failure scenarios, and driving improvements in line with ING’s Reliability objectives
Understanding and monitoring the entire technology stack your Application is running on
Understanding how your Application fits into the overall chain(s) of systems that implement ING’s business processes, and working with your “chain neighbour” teams where necessary to improve reliability, efficiency and simplicity
Ensuring your team and your Application fully support ING’s implementation of the Service Transition and Service Operations ITIL processes

OPS Engineer Resume Examples & Samples

The Ops Engineer is primarily responsible for managing, monitoring and deploying a highly availability, highly scalable production application in Sabre Enterprise Data Analytics Platforms
The individual will be responsible for Development, Certification and Production environments/systems and interface directly with the Development and QA team on a daily basis for the enforcement of best practices and standards, maintenance, upkeep and expansion of these environments
Additionally, the individual will be responsible for documenting the environments and providing assistance and review of proposed architectures
The candidate must have over six years of experience in Linux system
Knowledge of Data Center operations and how Hardware and Networks are deployed
Knowledge of Networking, routers and switches
Knowledge of Network security and physical segmentation
Fluency in Linux scripting: shell scripting and/or Python scripting
Fluency in administering Apache, Tomcat, Jetty, HAProxy and web-servers
Fluency in administering SQL technologies, such as Oracle, Vertica, Teradata plus working experience with Hadoop, Cassandra, MongoDB
Experience working with and enforcing development best practices for big data applications
High level of problem solving and conflict resolution capabilities
Has good communication skills and can interface with remote teams in an effective manner

Production Ops Engineer Resume Examples & Samples

Strong working knowledge of IP networking and system administration
Strong working knowledge of virtualization, particularly VMWare
Strong working knowledge in securing information system
Strong working knowledge in Unix/Linux
Strong knowledge with scalable configuration management using tools such as Chef and Puppet
At least 3 years of experience in production operations
At least 5 years of experience in production operations

Edev Ops Engineer Resume Examples & Samples

Works collaboratively with software engineering to deploy and operate our systems
Automates and streamlines operations and processes
Builds and maintains tools for deployment, monitoring and operations
Troubleshoots and resolve issues in our dev, test and production environments
Uses a wide variety of open source technologies and tools
Codes and scripts
Performs frequent, incremental code testing and deployment
Strong background in cloud and virtualization - we use AWS
Strong background in Linux/Unix Administration
Experience with automation/configuration management using either Puppet, Chef, Ansible, or an equivalent
Ability to use a wide variety of open source technologies and cloud services (experience with AWS is required)
Strong experience with SQL and MySQL (NoSQL experience is a plus, too, since we also use Redis)
A working understanding of code and script (PHP, Python, JavaScript, Perl and/or Ruby)
Strong technical knowledge of network hardware, protocols, and standards
Keen interest in reliable architectures and automating infrastructure
Comfort with collaboration, open communication and reaching across functional borders; enjoy collaborating with motivated people
Familiarity with network protocols and security
Excellent problem solving and troubleshooting skills – a passion for root cause analysis and problem resolution

IT OPS Engineer Resume Examples & Samples

Working in a high volume Document Printing environment (preferably AFP Knowledge)
Experience with setting up Chain Monitoring environment
RPD or a similar Document Printing package is a pre
Knowledge of developments in the market IT, CD and Print Management e.g
Willing to work in standby shifts outside regular office hours

OPS Engineer Resume Examples & Samples

Troubleshoot and monitor production systems to ensure SLAs are met
Manage the hybrid cloud environment that runs our platform
Collaborate with components owners and domain experts to improve security, robustness, and performance as we scale
Collaborate with cross functional teams on design, lifecycle and expansion of our infrastructure to meet new business requirements
Leverage automation frameworks to improve processes, testing, and improve manageability of our environment
Strong foundation in systems and networking design
Understanding of web application architecture
In-depth knowledge of Linux-based operating systems like CentOS and Ubuntu
Strong in scripting languages such as Python, Ruby, PHP
Experience with automating cloud environments such as AWS
Strong networking and server tuning skills
Experience with deployment and maintenance of relational databases (e.g. MySQL) at high volume
Experience with deployment and maintenance of Solr Cloud, Redis Cluster, and NoSQL solutions such as Hadoop, and Hbase
Experience with monitoring tools such as Ganglia and Nagios

Production Ops Engineer Resume Examples & Samples

Write Chef cookbooks for configuration management of infrastructure and production systems
Develop bulk deployment systems for infrastructure and production systems using Terraform and Foreman
Develop continuous integration workflows for infrastructure systems
Define configurations for infrastructure and production systems
Write Kitchen tests for all Chef cookbooks to be run via Jenkins
Write Jenkins pipelines using groovy script
Work with Development teams to ensure reliable deployments of production code
Experience writing configuration management code using Chef
Experience writing deployment code using Terraform
Experience building custom VM images using Packer or similar
Experience with FreeIPA domain services
Experience managing deployments into production environments
Experience writing continuous integration pipelines in Jenkins
Experience with ELK / Elastic Stack
Experience manually troubleshooting RHEL / CentOS 7 machines
Experience manually troubleshooting Debian / Turnkey Linux machines
Experience working with development teams

Ops Engineer, Deployment & Reengineering Resume Examples & Samples

Lead the Deployment, Launch, and Continues Improvement of New Technologies & Process Automation developed within Amazon’s World Wide Engineering Team
Support the development of New Process Automation, related to complex material flow/transportation and human/machine efficiency problems throughout the global Amazon supply chain
Support the design and innovation efforts to develop optimal solutions for the fulfillment and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations
Support current production activities when required to ensure high availability of the production systems related to new technologies
Lead continuous improvement processes to improve machine uptime and reduce machine breakdowns related to new technologies
Troubleshoot equipment breakdowns and quality issues related to new technologies
Design, fabricate, implement, and fully document equipment improvements and modifications related to new technologies
Bachelor’s degree in Engineering (any discipline), and working experience in-line with role’s level of responsibility
Experience working with the designs of complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing
Experience with process design based on Lean Principles
Proficiency using business/technical software like MS Excel, MS Project, and CAD software
Ability to travel significantly to support Amazon’s network locations based primarily within the continental United States, as well as the Seattle Engineering Headquarters. Some international travel may also be required
Advanced degree in Engineering (any discipline), and at least five years of progressively responsible experience in the specialty
Capital project management skills

Primary Systems Ops Engineer Resume Examples & Samples

5 years of experience in software development in the related code stack
5 years of experience with client side integration
5 years IT operation knowledge,

OPS Engineer Resume Examples & Samples

Experience as an ops engineer is mandatory. Experience as a voice ops engineer is preferred
Good understanding of dial plans and call centre routing is preferred
Extended knowledge of the Linux stack
Knowledge of network operating
A minimum of four years professional experience, relevant for or comparable to this job
Fluent in both English and Dutch, in speaking and writing
Analytical skills, needed for incident resolution (root cause analysis)
Analytical skills and drive to improve the way we work

IT OPS Engineer Resume Examples & Samples

Manage a blend of Windows and Linux-based corporate systems and applications and assist with system administration projects and tasks where required
Identify and drive opportunities to improve automation for deployment, management, tooling and visibility of both our internal and external customers
Help implement and maintain IT technologies that improve the security, scalability and reliability of our corporate infrastructure
Perform on-site and cloud infrastructure service implementations, performance analysis, optimization, logging/monitoring, and problem resolution
Participate in cross-functional major projects and liaise with other teams in the business to manage shared systems, processes, and projects
Investigates, recommends and implements new technologies
Associates degree in Computer Science, Information Technology, or related field. Combination of experience and education will be considered
2-4 years of IT related experience

Senior IT Ops Engineer Wholesale Banking Portal Resume Examples & Samples

Monitoring and supporting the production environment and several other environments of IB Portal
Automating the installation and integration of different components making up IB Portal
Good knowledge of modern application servers such as Nginx, Tomcat, JBoss
Performance/Capacity/Availability Monitoring, knowledge of well-known OSS tools in this area (such as Ganglia, Nagios, Graphite, Zabbix) is a big nice-to-have
Experience with automating capacity testing with OSS tools such as JMeter and Gatling

OPS Engineer Resume Examples & Samples

Experience working for an enterprise organization highly scalable infrastructure
Demonstrable and considerable experience in design and implementation of Engineering (Unix) systems
Experience with engaging, handling and influencing IT and engineering teams, ideally from an Integrated Circuit background
Demonstrable experience in presentation to technical and non-technical peers and engineering platforms
Experience and in depth technical knowledge of compute infrastructure (Linux)
Experience and demonstrable evidence of storage technology deployment and management
Experience in managing engineering grid abstraction layers (ideally IBM’s LSF)
Office move experience including infrastructure migration
Experience and willingness to travel

Development Ops Engineer Resume Examples & Samples

Monitor development, UAT, and production environments for performance, stability, and cost
Creation of dashboards via tools such as NewRelic and SolarWinds to support environment monitoring
Experience designing, implementing, and supporting Linux in enterprise-level organizations
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities
3+ years Linux, web development, and/or sysadmin/cloud operations experience, with Java or similar web development language
Experience maintaining Linux server environments
Experience with Mac OS X support and configuration preferred
Experience preferred in one or more of the following technologies
Bachelor's degree or equivalent work experience preferred
Previous experience in a team environment preferred

Product Ops Engineer Resume Examples & Samples

Software knowledge for project setup requirements as per Technical Specification requirements
Skills in scripting and test diagnostics to integrate CFI requirements in factory environments
Knowledge in developing UAT requirements to support business needs
Use Project Management Methodology to complete projects within agreed lead-times
Good messaging and Communications
Resolve all issues with quality as first principal
Support and troubleshoot the ODM/factory on all CFI related queries
Liaise with other Dell facilities to ensure Best of Breed practices implemented
Apply documented ISO procedures for all engineering tasks and engage with process engineering to apply updates when required
Take on additional non-project work in support of CS Initiatives and Programs as required by the Business Develop projects to support Fulfillment in current and future Fulfillment environments (FIOF, MES, WBT, ODM, NDBM), multi-vendor channels and 2T CFS facilities
Display proactive approach & engage with Quality team on escalations and queries, assist in RCA of all issues
Display positive approach to working in a changing and challenging environment
Knowledge of FMT, PET tools, Engineering Tools
Take total ownership for your assigned projects and working closely with the Project Manager
Knowledgeable with Windows OS(Win 8 / Server 2012 / Sysprep)
Familiarity with the Microsoft registry
Proficiency with enterprise OS customization
Knowledge of custom installations of the Linux OS
Proficient with Dell systems and product. In-Depth knowledge of PC Architecture
Knowledge of Python Scripting an advantage or Knowledge of DOS batch file, UNIX shell scripting
Proven knowledge of PC applications (Excel, Word, PowerPoint etc)
Must be able to handle multiple projects at once and prioritize
Must be able to work independently and as a team
Must be able to work on own initiative and must have strong communications skills
Engineering Diploma/Degree or equivalent
2-4 years experience in a similar technical role, 1-2 years experience in Enterprise product associated prefer
Experience in a manufacturing environment preferred

Department Global Real Time Engine is Looking for an OPS Engineer Resume Examples & Samples

Has knowledge of TIBCO products (BW, EMS, hawk, Spotfire, BE eg..)
Has experience with monitoring of applications
Has experience with the use of CI/CD tools
Has experience with performance tuning
Has experience with patch installation
Has knowledge of Linux System
Has knowledge of Active-Active environments
Has great problem solving and strong communication skills
Is highly team oriented
Has “can-do” attitude and desire to improve processes
Is a systematic, open-minded, accurate and well-organized Ops Engineer
Has strong knowledge of ITIL Processes

Ops Engineer Aris Resume Examples & Samples

Monitors the availability and performance of the services
Configures and implements Monitoring Tooling to enable 24x7 monitoring of the entire technology stack. Monitoring (24*7) will be executed by MCR and the ARIS (squad)team
Monitors ARIS Connect, including interfaces, databases (MS SQL Server), middleware, (virtual) operating system (Windows Server) and hardware (Virtual Machines). This primarily applies to Production environments but in a less formal way is relevant for Acceptance environments as well
Provides 2nd-line support, i.e. resolves incidents
Windows 2012 OS
Database Administrator skills MS SQL 2014 for database server inc Always On and Stretching
Xperience and knowledgeJob scheduling & monitoring fe TWS
Agile Scrum
Role of Scrum Master (pre)
Working in the cloud
Loadbalancer for High Availbility to switch between instances and DC
ITIL processes
ARIS (Connect) is a pre
IT (Master/Bachelor) technical degree
Proven track record in this type of role
Work experience in an Agile organization
Excellent written and spoken knowledge of English and Dutch
Knowledge of the ING landscape is a pre
Strong communicator with an Agile mindset
Assertive and not afraid to challenge
Armed with excellent analytical and problem solving skills, with a critical mindset
High focus on quality and able to convince people to contribute to this
Methodological and structured, pays attention to details
Result oriented, able to set the right priorities and respect deadlines
A team player, able to work autonomously

Product Ops Engineer Resume Examples & Samples

Meet team project productivity and address issues affecting the Engineering Operations
Be the Point of Contact for engineering issues within the team related to Tools, Process and skills and takes timely appropriate teams until issue closure
Have excellent messaging and Communication skills a requirement
Have excellent knowledge of all services supported by the Project Engineering Team
Assist quality team with any issues/concerns/knowledge sharing to benefit team
Have expertise in project setup requirements as per technical requirements
Have expertise in scripting both python for MES/FIOF environments
Strong troubleshooting skills in both Dell Legacy and ODM environment related queries
Attend Process and Tools Global meetings as a representative for engineering on roadmaps for new developments
Engage with IT/Process/Technology teams to improve / enhance existing tools, processes
Liaise with other Dell facilities to ensure Best of Breed practices implemented in APJ
Provide Training and Mentoring to other engineers in the engineering teams
Display proactive approach & engage with Quality/Process/Tools teams on escalations and queries, assist in RCA of all issues
Knowledge of all Engineering Tools. FMT, PET suite, ASMC, etc
Knowledge of Dell Process Tools. Item Usage, WIPS, OFS, etc
Backup cover for manager
Backup cover for WIP Lead if team under resourced
Candidate must possess at least a Master's Degree, Engineering (Electrical/Electronic), Engineering (Others) or equivalent
Knowledge of Operating Systems Architecture
Knowledge of Perl or DOS batch scripts
Must be able to work on own initiative & have strong communications skills
Must be able to work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations

Product Ops Engineer Resume Examples & Samples

Provides support for the areas of tool administration, content updates, & messaging
Knowledge of database and basic code troubleshooting skills to complete request tasks,
Understand and manages problems utilizing defined problem and change management policies and procedures according to ITIL framework
Collaborates with other team members to ensure consistency of service, adherence to standard processes, best practices and continuous improvement
Overall understanding of upstream/downstream applications/systems across enterprise that support your area of responsibility
Sets customer /business expectation from a tool requirements perspective
5+ years working in similar roles within an enterprise/corporate environment
Familiarity with FaaS appliance and associated Engineering processes
Demonstrated attentiveness to quality and productivity
Demonstrated attentiveness to driving quality and productivity within team
Solid analytical skills w the ability to identify and thoroughly document issues w containment and corrective action defined as well as other relevant factors (business affected, customers affected, reports affected, etc.)
Demonstrated ability to ramp on new tools quickly
Ability to represent and drive solutions to support issues in cross functional meetings
Ability to document relevant processes as it relates to work being performed
Ability to generate, analyze, & report on L3 Support metrics associated with FaaS
Strong communication -verbal and written (Issue documentation, containment, corrective action serves as the basis for communication of issues to external customers)
Ability to problem-solve; considering business process and environmental changes
Ability to act as a subject-matter expert on systems and business processes

Product Ops Engineer Resume Examples & Samples

Develop BOM Structures and Ordering Instructions to integrate CFI custom Hardware, Software and Asset Services requirements into the factory environment
Set-up project (for customer) BOM requirements as per predefined technical specification
Work closely with the BU on project planning to aid project scheduling within CFI End to end
Drive Lead time expectations on completed Ordering instructions within the BU
Diploma / Degree in Electronic/Computer Engineering, Business Related course or equivalent with min 1 year of related experience
BPI skills
Willing to work on shift ( permanent 10am to 7pm )
Proven knowledge of PC applications (Outlook , Excel, Word)

OPS Engineer Resume Examples & Samples

Building a deep knowledge on your teams applications and a good understanding of its ecosystem
Guiding application releases across the different environments into production during the development lifecycle
Safeguarding application quality and performance during development
Performing & Automating of application deployment and regression tests
Lifecycle management and operational risk reduction for the applications in your scope

OPS Engineer Resume Examples & Samples

Analyze, review, recommend and implement technological solutions to reduce Medline’s expenses and improve cost structure
Lead multiple medium scale nation-wide projects from concept to realization involving individuals from multiple departments and disciplines
Develop basic to medium sized project plans. These plans will include action steps, schedules, etc. to enhance ability to deliver quality projects on-time and within budget
At least 2 years engineering experience

IT OPS Engineer Resume Examples & Samples

Vulnerabilities code check – Fortify, SonarQube, OWASP
Configure WAS instances used for Development, Test, Acceptance
Configure specific tools (see above)
Lifecycle Management and Operational Risk reduction for the applications in your scope
Work in cross-functional teams

Eng Ops Engineer Resume Examples & Samples

Utilizes resources to solve moderate mpeg and data problems and recommends new resources to management
Acts as an advocate for Engineering and Operations procedures, policies, and processes
Ensures projects are fully integrated into the operations environment including
5+ year's relevant experience in transmission/distribution engineering and methodology
CCNA preferred
Comfortable working a fast paced agile environment

Eng Ops Engineer Resume Examples & Samples

Utilizes resources to solve complex mpeg and data problems and recommends new resources to management
Continually reviews processes and procedures to identify automation ideas and works to implement automation practices. Making what we do easier for everyone
Focused on process improvement
Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line operations preparedness
Acts as lead engineer and mentors junior engineering staff
Creates data and metric systems to track operational workflows, maintenances, resources and system failures; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas, and provides actionable insight to management
Works closely with broadcast and technical operations staff on system design and configuration
Provides advanced troubleshooting support when complex issues arise to support operational standards and uptime
Regular, consistent and punctual attendance. Must be able to work variable schedule as necessary
Ability to work nights as needed
Bachelors and/or Master's degree or equivalent experience
8+ year's relevant experience in transmission/distribution engineering and methodology
Experience in automating manual tasks and performance improvement
Experience with a variety of scripting languages such as Python and Javascript
Ability to navigate Linux / Unix operating systems
Experience with Jira and Confluence

OPS Engineer Resume Examples & Samples

Build and improve configuration and automation tools to remove manual steps in deploying, upgrading, and scaling systems and software across all environment
Monitor and resolve issues in all environments. Ensure Service Level Objectives (SLO) and uptime are met
Uptime and SLO reporting
Roles and Responsibilities:Minimum of 5years of production environment, Devops or IT Infrastructure
Hands-on working with private or public cloud services in a highly available and scalable production environment
Knowledge of Linux & Windows in AWS, Azure and Open Stack administration and architecture
Strong development experience in Automation using Python or other language
Understanding of networking and network virtualization required
Extensive experience with Linux systems, virtualization, and network administration
Experience improving performance of our web applications and solve scaling/performance issues
Built tools and automation that eliminate repetitive tasks
Experience with continuous integration and deployment automation tools such as Jenkins, Salt, Puppet, Chef, Ansible, Glu

Product Ops Engineer Resume Examples & Samples

Interacts with Global team from Operations, Procurement, Marketing, and other Engineering supporting groups to ensure flawless product introduction and Engineering change management
Obtains and analyzes data to complete business case or cost/benefit analysis, compare options and make recommendations
Involved in making complex decisions and handle multiple strategic projects while working day-to-day tasks
Lead effective business cases/presentations to senior management on recommended changes

Rem / Ops Engineer Resume Examples & Samples

Performs analysis on threat/vulnerability findings from security scans, prioritizes remediation of the vulnerabilities and threats, ensures remediation fixes are available, assigns actions to mitigate and tracks through closure in order to maintain a consistent and defensible security posture for the company
Works with business and technical partners to implement and validate the remediation of the threats and vulnerabilities
Engages with security technical engineering to mature current vulnerability and scanning / assessment capabilities
Interface and partner with designated stakeholders and subject-matter-experts that are responsible for security controls such as Information Security (Governance, Risk and Security Operations) at corporate level and across the brands
Ensure remediation plans and milestones are in place for gaps/issues identified during assessments and monitor status until completion of the vulnerability
Develop communication channels with technology owners and the business to evangelize the evolving threat landscape
Present to different audiences and adjust accordingly (business, technical and management) either structured presentations or ad-hoc
Provide monthly and quarterly reporting to Operational Risk Committees, Audit Committee and executive management which involves coordinating the collection, analyses and graphically representing the data in an understandable format for presentation
Effective project management skills (task identification, prioritization and documentation)
Self-starter with a willingness to learn and adapt with a fast paced work environment
Ability to work efficiently and independently with minimal supervision and guidance
Experience with management reporting and presentation tools
Ability to interface effectively with external (brand) partners
Must be able to simplify security and technical concepts for business and technology teams
Detail-oriented and proficient in written and oral communications
Knowledge of components of information security and compliance preferred
O A minimum of 3 years of demonstrated experience is required, 5+ is preferred; however, all equivalent experience will be considered

Product Ops Engineer Resume Examples & Samples

Basic understanding of relevant operational process area (software engineering and support, infrastructure services and business process services)
Basic knowledge of any one of the Quality Assurance Models (ISO 9001, 20000, 27001, CMMI, PCMM, Six Sigma techniques)
Basic Knowledge of Audit process
Basic Understanding of MS office applications and Good knowledge in MS Excel and MS word
Good communicating skills
Basic skills on Process Documentation

Robotics Ops Engineer Resume Examples & Samples

Giving functional support and communicating the required information to all stakeholders (related parties, designer, programmer ...)
Ensuring continuity and cohesion in the maintenance of the applications under your responsibility. This covers among others: the resolution of incidents, Application LCM and Release
Giving advice for new projects. This covers solution proposals, workload estimations, integration of solutions in the process of maintenance and releases
Ensure that all deployments are carried out on schedule, are fully deployed, implemented and functioning in the operational environments
Create, update all risk documents
Update Architecture document based on detailed Technical design
You set up the monitoring for our application and follow this monitoring

OPS Engineer Resume Examples & Samples

Knowledge and experience with Siebel (Application)
Knowledge and experience with data loads, conversion, incident and problem solving, OTAP maintenance
Knowledge and experience with SQL
Experience with CRM and/or banking products and services
Knowledge and experience with DB2 Z/OS
AIX/Linux knowledge and experience
Windows knowledge and experience
Affinity with Oracle and Oracle Middleware (OPA BIP)
Knowledge off scripting (.sh, PERL or else)
Knowledge off connect-direct en MQ
Knowledge off CCS/HTML5
Experience with offshore teams
JAVA Knowledge. Reading code. Finding mistakes in the code
Performance tuning
Support off the OTAP environments
Setting up automated deployments
Contact with end users his/her application

Development Ops Engineer Resume Examples & Samples

Ability to stand and sit for periods of time
Ability to operate office equipment, computers, faxes, copiers, and phones
The position requires good speaking and listening skills
The position requires the ability to perform focused work with close attention to detail
Minimal travel may be required
Minimal off-hours support availability may be required

Virtual Ops Engineer Resume Examples & Samples

VmWare 6.5
Managed or administered Hyper V and Azure- not provisioned
VRealize
Oracle Virtual Machine (OVM)
Power VC/AIX
PLUS= ZERTO- This is a tool to migrate servers from virtual platform to data center platform
8) Day to Day Responsibilities? This client is migrating and upgrading their application servers up to VmWare 6.5 from 5.0 and 6.0. They need to shift the servers to purpose build covers and also reduce the amount of licenses for each servers. 80% of their servers are VmWare right now. They will be carrying and feeding the new systems, upgrading systems and then monitoring them. They are also migrating virtual hosts across the network and decommissioning the virtual infrastructure after the migration takes place

OPS Engineer Document Management Resume Examples & Samples

Content Leader on TIBCO Business Works and TIBCO EMS
Experience with Tomcat, Oracle
Experience with Logstash, Kibana and Graphite
Working in a high volume environment is a pré
Knowledge of Java and AngularJS / Polymer is a pré
Continuous Delivery tooling; e.g. Nolio, Jenkins, GIT
Pro-active, willing to take responsibility
Analytic with translation to action plans
Stands for quality
Stands for Sprint commitment
Drive to innovate

Product Ops Engineer Resume Examples & Samples

Working Knowledge of Microsoft Operating Systems such as Win 10,12 / Server 2012
Understanding of Microsoft Tools such as Sysprep
In-Depth knowledge of PC Architecture
Must be able to work on assignments that are repetitive in nature where considerable focus and attention are required for a high quality output
Engineering Diploma/Degree or equivalent and 1-2 years experience in a similar technical role

Ops Engineer It-m/f/x-digital/enabler Resume Examples & Samples

You have minimum two years of experience in developing applications
You know the agile methodology
You are fluent in English and at least one national language of Belgium. You also have passive knowledge of another national language
You have good knowledge of Cobol, MFE/EE, JCL, CTRL-M, SQL, Oracle, XML, Workload Automation, IBM Endevor, Quality Center, HP Service Manager, DB2, xBird and so on
You are strong in analytical thinking
You are a real team player and have a positive influence on others
You are an efficient communicator
You have the ambition to make things happen with your squad
You share the values of Scrum (Focus, Commitment, Openness, Respect and Courage)
You value continual improvement and stay on top of market changes and new ways of thinking and working, so you can more quickly deliver software and hardware components and improved operational quality

Firewall Ops Engineer Resume Examples & Samples

Understanding of firewall, B2B VPN, and proxy services
Knowledge and experience in monitoring tools and reports, general Windows Active Directory or LDAP experience, stored procedures and database queries/reporting and backup/recovery technology is a plus
3-5 years direct experience in Network securit or other technical fields
Experience leading technical projects

Site Ops Engineer Resume Examples & Samples

Support and perform maintenance across product and data environments/systems
Proactively monitor events, investigate issues, analyze solutions, and drive problems through to resolution
Maintain the client's network environment; utilize all provided utilities, tools, and applications; ensure a high level of service availability
Respond to network/system alarms; take appropriate action to classify, prioritize, and resolve network and system issues
Provide critical service outage notification and escalate issues for timely resolution; notify escalation teams as appropriate
Excellent understanding of Linux, Bash and Shell scripting
Knowledge of and experience with network stack, protocols, network management and monitoring tools
Knowledge of AWS technologies - EC2, S3
Knowledge of the Apache Cloud Stack
Experience with a distributed log tool such as Kafka
Experience with automation tools: Puppet, Chef, Docker, Jenkins and/or Ansible
Knowledge in Big Data (NoSQL) & standard enterprise databases - including data modeling, testing and deployment support. Proficiency in Cassandra, HBase, or PostgreSQL is strongly preferred
Familiarity with JavaScript build tools: Maven, Gradle or Ivy
Experience with JVM and Java stack: Tomcat, Jetty
Ability to work collaboratively in a fast-paced, entrepreneurial environment
Experience working with Agile methodologies
Previous experience in a Network Operations Center, Site Operations Center, or Security Operations Center is preferred

Systems & Ops Engineer Telephony Resume Examples & Samples

Analyze business requirements (e.g., functional and technical requirements, information need, business processes) by conducting information-gathering sessions with clients, analyzing the information and prioritizing the requirements to gain understanding of the business needs
Develop process/architecture models based on business requirements in order to determine the completeness of the information and process components
Develop logical data model based on business requirements in order to determine the completeness of the information and process components (e.g., Data Flow Diagram, Entity Relationship Models)
Design business transactions based on business requirements in order to determine the completeness of the information and process components
Develop testing, implementation, data conversion or application support strategies in order to establish directions and develop application
Develop application specific standards and procedures, such as how errors will be handled in the application, in order to complete detailed design
Comfortable with designing for the future, while managing the present day-to-day department operations. Able to grasp issues quickly, anticipate risks and consequences of proposed plans
At least 7 years
Effective at navigating people to understand root concerns, issues, and needs
Ability to author documentation
Ability to present concepts at both team and Executive level
Effective at extracting necessary information out of difficult situations
Competent Technology Translator – Able to help business people understand difficult technology concepts
Ability to perform formal analysis and provide written interpretations of findings
Ability to present difficult concepts to non-technical resources
Ability to establish application roadmaps
Planning and prioritization skills and experience
Ability to establish and communicate technology roadmaps
Ability to support and manage day to day operations of the Contact Center for CCNA
Effective at resolving issues and negotiating paths forward with leadership
Effective communication, presentation & leadership skills

Lead Systems Ops Engineer Resume Examples & Samples

Strong Unix/Linux skills across multiple distributions and strong scripting skills in Bash, Python or Perl
Strong skillset and experience in performance tuning and troubleshooting on the Linux platform (kernel tuning/tweaking, IO subsystem tuning, Memory management, etc)
Experience with various flavors of the 'DevOps' automation and configuration management tool space: Puppet/Chef/Salt, Jenkins/Teamcity, CI/CD, anaconda, Cobbler, etc
Creative troubleshooting skills
The ability to think critically in a high-paced environment; a sense of urgency a must!
A genuine passion for technology and desire to learn
Strong communication skills and a team player

OPS Engineer Resume Examples & Samples

Provides technical consultation and support associated with operating systems
Provides complex analysis of systems software and hardware requirements to determine operating systems specifications and customizations
May design sub systems and system integrations
Provides the strategy and design to build a utility for systems programming tasks required for installations, configurations, upgrades and testing
Develops new documentation, participates in the development of departmental technical procedures and designs user support guides
Consults with management and recommends process and procedure improvements
As an escalation point for operating system support and troubleshooting, provides guidance and direction to less experienced staff in resolution of escalated issues and/or complex production, application or system problems
Leads projects, including assignment of tasks, and provides direction and guidance to less experienced staff
Assures quality, security and compliance requirements are met for supported area and oversees updating and testing of the business continuation plan
5+ years of experience in operating systems analysis/ engineering

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