Recording Engineer Resume Samples

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BH
B Hartmann
Breana
Hartmann
351 Lance Roads
Los Angeles
CA
+1 (555) 569 4418
351 Lance Roads
Los Angeles
CA
Phone
p +1 (555) 569 4418
Experience Experience
New York, NY
Recording Engineer
New York, NY
Hilpert, Kerluke and Howe
New York, NY
Recording Engineer
  • Proficient in the use of Pro Tools, Plug Ins, Control Surfaces, D/A and A/D Converters, Clocks, Digital and Analog Patch-Bays, Analog & Digital outboard equipment including mic-pre-amps, compressors, equalizers, and other standard recording studio hardware
  • Collaborate with our assistant sound editor to maintain the Sound Effects, Soundtrack library and sound database
  • Provide music research support to Sound Editors and Lead Editors
  • Assist in audio conversions, and audio master QC
  • Work closely and partner with script supervisors, editors, voice talent, producers and directors
  • Ensure project and media files are backed up and archived
  • Collaborate with, support, and adhere to standards and procedures implemented by the Lead Recording Engineer and Systems Department
Los Angeles, CA
Voice Recording Engineer
Los Angeles, CA
Fadel, Hoeger and Mante
Los Angeles, CA
Voice Recording Engineer
  • Relationship and risk management with Risk Management teams
  • Regional voice recording SME providing consultation and guidance to internal clients and peer services (i.e. network services)
  • Perform technical quality assurance checks of vendor performance on incidents and implementations
  • Proficient in administering users, agents, VoIP devices as well as analog and digital phones, and radios in both Perform and Inform
  • Develop all technical documentation
  • Proficiency in system administration on both NICE Perform and Inform
  • Client engagement & relationship management
present
Detroit, MI
Contact Center Lead Voice Recording Engineer
Detroit, MI
Medhurst, Berge and Will
present
Detroit, MI
Contact Center Lead Voice Recording Engineer
present
  • Plan and coordinate the work of engineers and consultants in partnership with project management resources and other internal technology teams
  • Give directions to junior engineering resources to help develop them in line with their performance plans
  • Design and develop custom solutions and integrations to challenging problems that could include software development or engagement of outside professional services to develop
  • Provide engineering comments and commitment in the review of long-range strategic plans and roadmaps for products and functions
  • Review consultants and junior engineer work for quality and adherence to company standards
  • Negotiate at a senior level with vendors and other internal teams to ensure expedient and efficient delivery of solutions
  • Review, contribute and comment on, complex planning initiatives
Education Education
Bachelor’s Degree in Audio Engineering
Bachelor’s Degree in Audio Engineering
Florida Atlantic University
Bachelor’s Degree in Audio Engineering
Skills Skills
  • Dodd-Frank Regularity and Compliance knowledge with experience interacting with Regulators, Auditors, Legal, Risk and Compliance Officers
  • Excellent knowledge of Sales & Trading Technologies, BT Trading Systems, IPC Trading Systems, Speakerbus Intercom Systems, Cisco Voice Gateways, Channel Banks, Telaid Bridging Equipment, Client Private Lines (ARD/MRD), Hoot -n- Holler Circuits, Carrier Circuit Fault Management, Service Now Ticketing, TCM Change Management and ITIL Incident & Problem Management Knowledge
  • Knowledge in Eclipse or other IDEs
  • Ability to prioritize along with good time management skills
  • Excellent problem solving skills
  • Ability to participate as part of a team
  • Good communication skills
  • Ability to work individually
  • Sense of ownership/accountability
  • Honest, hardworking and reliable
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4 Recording Engineer resume templates

1

Voice Recording Engineer Resume Examples & Samples

  • Strategic plan for migrating to next generation call recording application
  • Assessment and feedback of currently installed Nice system
  • Procedure guide for break fix activities
  • Policy on applying application patches and upgrades
  • Plan for archiving and accessing archived files
  • Obtain Nice Perform Certified Administrator (this certification is obtained by training at NICE)
  • Experience deploying and/or upgrading NICE applications
  • Proficiency in system administration on both NICE Perform and Inform
  • Possess a strong working knowledge of the various applications, i.e. Applications Server, Database servers, interactions server, and loggers
  • Proficient in administering users, agents, VoIP devices as well as analog and digital phones, and radios in both Perform and Inform
  • Must have a good knowledge of maintenance procedures and reports
  • Must have the ability to train users on how to use and install NICE inform and Perform desktop clients and explain their capabilities and functions to users
  • 5 to 10 years of experience managing NICE applications
  • Dodd-Frank Regularity and Compliance knowledge with experience interacting with Regulators, Auditors, Legal, Risk and Compliance Officers
  • Excellent knowledge of Sales & Trading Technologies, BT Trading Systems, IPC Trading Systems, Speakerbus Intercom Systems, Cisco Voice Gateways, Channel Banks, Telaid Bridging Equipment, Client Private Lines (ARD/MRD), Hoot -n- Holler Circuits, Carrier Circuit Fault Management, Service Now Ticketing, TCM Change Management and ITIL Incident & Problem Management Knowledge
  • Desire to learn and adapt to new technology skillsets
  • Ability to prioritize along with good time management skills
  • Ability to work individually
  • Sense of ownership/accountability
  • Flexible and adaptable to meet the teams needs
  • Ability to use Microsoft applications, Word, Excel and Outlook. PowerPoint
  • Proficient in UNIX or Linux
2

Recording Engineer Resume Examples & Samples

  • Set up, run, and engineer recording sessions including scratch dialogue, production dialogue, and ADR session
  • Work closely and partner with script supervisors, editors, voice talent, producers and directors
  • Run remote recording sessions using Dolby FAX, Telos Xstream and Video Conferencing platforms such as Polycom, Zoom, Skype, iChat, etc
  • Assist in audio conversions, and audio master QC
  • Collaborate with, support, and adhere to standards and procedures implemented by the Lead Recording Engineer and Systems Department
  • Ensure project and media files are backed up and archived
  • Provide music research support to Sound Editors and Lead Editors
  • Collaborate with our assistant sound editor to maintain the Sound Effects, Soundtrack library and sound database
  • Maintain the studio (and equipment) so that it’s properly set up for each session. Keep a comfortable atmosphere for talent and directors
  • Five plus years of professional recording engineer experience
  • Bachelor’s degree or specialized recording engineer training preferred
  • Strong interpersonal skills and attention to detail
  • Ability to multi-task and perform under deadline pressure while maintaining the highest quality
  • Proficient in the use of Pro Tools, Plug Ins, Control Surfaces, D/A and A/D Converters, Clocks, Digital and Analog Patch-Bays, Analog & Digital outboard equipment including mic-pre-amps, compressors, equalizers, and other standard recording studio hardware
  • Must have an excellent knowledge of microphones and mic-placement skills. Ie: Vintage and Modern, Moving Coil, Condenser, Ribbon, polar patterns, preferred best practices and uses
  • Must have excellent knowledge of Equalization, Compression and Noise Reduction
  • Understanding of digital audio codecs and compression schemes and their benefits & limitations
  • Knowledge of digital video formats and video routers is encouraged
  • Experience with Avid Media Composer a plus
  • Willingness to trouble shoot and maintain computer networking issues
  • Willing to work flexible hours (including nights and weekends) and/or overtime on short notice
3

Voice Recording Engineer Resume Examples & Samples

  • Extensive experience in the voice industry, extensive knowledge of Voice and Enterprise Infrastructure technologies
  • Engineer and support of Voice Recording at a major investment bank
  • Delivery of global voice recording infrastructure to meet regulatory requirements
  • Manage risk mitigation program for Voice Recording platform including identifying gaps, developing remediation plans, tracking vendor enhancements, and implementation to meet milestones
  • Identified defects in retention functionality in advance of scheduled deletion thus preventing a regulatory issue
  • Engineer the next generation Trader Voice infrastructure for deployment at the firm
4

Voice Recording Engineer Resume Examples & Samples

  • Provide expertise in the Voice Recording application for Trading and Non-Trading
  • Flawlessly execute on technical requirements required to satisfy the Voice Recording SIAI
  • Deliver consistent processes globally to meet diverse and continually changing regulations
  • Improve technical depth of support teams to better pro-actively detect and react to issues
5

Voice Recording Engineer Resume Examples & Samples

  • Proficient configuring and administering Windows Server 2003, 2008 and 2012 i ncluding configuring User Rights
  • Must have a working knowledge of TCP and UDP protocols and their relation to VOIP, network traffic and call
  • Track record of performance in high energy environments requiring quick turn around to requests
6

Voice Recording Engineer, End User Services Resume Examples & Samples

  • Voice Recording Engineering experience (Minimum 10 years)
  • NICE Trading Recording Certified
  • NICE Perform 3.x/4.x Certified
  • Proficient configuring and administering Windows Server 2003, 2008 and 2012 including configuring User Rights Assignments, permissions, Server Roles and Features among other skills
  • Basic experience with various Phone/Telecom systems including Avaya, Genesys, and Cisco CUCM as well as Dialers e.g. Aspect and Avaya
  • The ability to troubleshoot multiple technologies and issues
  • Basic SQL queries and structures, VMWare, HP Blade hardware, Wireshark, VLANS
  • Third Party Oversight and Vendor management experience (optional)
  • Partner with corporate architecture teams to ensure interoperability of solutions with other internal and vendor delivered products
7

Voice Recording Engineer Resume Examples & Samples

  • Regional SME for voice and voice recording systems
  • Reviewing systems integrity & day to day performance
  • Voice, voice recording and engineering consulting to internal clients for both operational & project queries
  • Following up system exceptions through to remediation and testing with internal and external vendor partners
  • Relationship and risk management with Risk Management teams
  • Participate in programs of work delivering automation, resiliency and unified voice services globally
  • Client engagement & relationship management
  • Process & design engineering
  • Excellent technical knowledge or and experience administering and fixing Verint Voice Recording systems
  • Technical knowledge or and experience working with BT and IPC Trading voice systems
  • Technical knowledge or and experience working with Cisco UC systems
  • Technical knowledge or and experience working with PSTN Networks and voice gateways
  • Be responsible for producing and maintaining accurate reporting for Voice Recording systems
  • Work with Aligned Risk Manager to identify and manage Risk
  • Managing relationships and being a point of contact for third party vendors
  • Be a point of contact for internal customers and stakeholders
  • Assist in producing business cases
  • Responsible for overseeing delivery of L3 level support
  • Preferably familiar with a Dev Ops environment, alternately the candidate should be comfortable in both operational support and engineering roles
  • Experience working with third party delivered services
  • Demonstrated capacity to understand complex issues and initiatives and should be able to sustain communication on these topics with business
  • Proven experience in the management of business projects and initiatives
  • Ability to take initiative, trouble-shoot, to build relationships
  • Able to establish trust and respect in professional relationships
  • Exposure to Cloud integration and next gen technologies
  • Experience in customer services management and demonstrable problem resolution facilitation
  • Proven ability to work under pressure within a team
  • Understanding of compliance reporting and controls required for voice recording systems
8

Voice Recording Engineer Resume Examples & Samples

  • Plan and coordinate the work of engineers and consultants in partnership with project management resources and other internal technology teams
  • Review, contribute and comment on, complex planning initiatives
  • Design and develop custom solutions and integrations to challenging problems that could include software development or engagement of outside professional services to develop
  • Presentation skills where communication to senior management (MD, CTO, CIO) is required to educate on current issues, tasks and efforts
  • Solid understanding of voice, video and data communications principles and protocols including TDM trunking, SIP, H.323, H.264, RTP and others
  • Subversion Source Code Control
  • NICE Interaction Management 4.x Multiple Data Center (MDC)
9

Contact Center Lead Voice Recording Engineer Resume Examples & Samples

  • Produce quality documentation to support the planning and implementation efforts of key projects
  • Negotiate at a senior level with vendors and other internal teams to ensure expedient and efficient delivery of solutions
  • Considerable experience with integration, installation and custom configuration of Voice Recording products such as NICE NIM 4.1 or Verint Call Recording
  • Experience working and integrating with Unified Communications environments such as Cisco CUCM or transitory environments like Avaya Session Manager
  • C/C++, JAVA, .NET, SQL, ORACLE, SYBASE, Shell Scripting
  • Knowledge in Eclipse or other IDEs
  • NICE Interaction Management 4.x Certified
10

Voice Recording Engineer Resume Examples & Samples

  • Design and implement automated QA/QC processes for ensuring compliance with regulatory requirements for call recording and retention
  • Design and implement mobile voice recording solution to meeting regulatory requirements
  • Review and analyze requirements produced by peers; evaluate the impact on voice recording environment
  • Adhere to design standards and review peer designs
  • Represent designs at the approval process tollgate, Permit to Build
  • Drive and support implementation teams and or operational teams as needed
  • Participate in assessments as part of planning and capacity management processes
  • Understand and adhere to Global Information Security standards as required
  • Perform technical quality assurance checks of vendor performance on incidents and implementations
  • Proof of concept lab testing, product certification, and verification
  • Assess impact of issues and/or regulatory requirements on product and production environment
11

Call Recording Engineer Resume Examples & Samples

  • Develop constructive and innovative solutions to unique business requirements
  • Monitor performance and proactively avoid customer impact
  • Ability to troubleshoot and resolve customer impacting issues with a minimal amount of direction and information
  • Ability to consistently cross train and share information with peers to ensure a consistent resolution time for any reoccurring issues
  • Exhibit a willingness to help out in any way when the workload becomes abnormally heavy or when team members are away from the office
  • Ability to prioritize, self-motivated, manage time effectively, work multiple issues, etc
  • 8+ Years Telecom experience
  • 6+ years detailed knowledge of Verint Call Recording in a distributed environment Verint Call Recording Application (Impact 360 version 7.8 or higher)
  • SIP protocol knowledge a plus
  • Capability of keeping documentation up to date for all recording and telecommunications systems
  • Ability to Proactively analyze, troubleshoot and resolves telecommunications and recording issues in a timely manner
  • Call Recording
  • Cisco UCCE
  • Work Force Management
  • IP PBX