Ops Technician Resume Samples

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MH
M Hagenes
Murray
Hagenes
6128 Jordy Square
Houston
TX
+1 (555) 484 2416
6128 Jordy Square
Houston
TX
Phone
p +1 (555) 484 2416
Experience Experience
Boston, MA
DC Ops Technician
Boston, MA
Koch, Nikolaus and Schroeder
Boston, MA
DC Ops Technician
  • Solicits input from others when making decisions
  • Open (Accepting) of Feedback
  • Effective Communicator
  • Self Starter
  • Team Player
  • Create training material and provide mentoring to junior Technicians
  • Cisco certification
Philadelphia, PA
OPS Laboratory Technician
Philadelphia, PA
Green, Kuhic and Rempel
Philadelphia, PA
OPS Laboratory Technician
  • Non-technical and technical duties as assigned by laboratory manager
  • Volatiles analysis in postmortem fluids and tissues
  • Extractions of postmortem fluids and tissues followed by Gas Chromatography and Gas Chromatography-Mass Spectrometry analysis
  • Receipt and accessioning of new cases
  • PERFORMS ROUTINE AND CORRECTIVE MAINTENANCE ON PLANT EQUIPMENT
  • ENSURES STRICT ADHERENCE TO SAFETY, HEALTH AND ENVIRONMENTAL PROCEDURES AS THEY RELATE TO PLANT OPERATIONS
  • RESPONSIBLE FOR THE OPERATION AND MAINTENANCE OF A 2X1 COMBINED CYCLE POWER GENERATION FACILITY
present
San Francisco, CA
Technician, Ntwk Ops Ctr
San Francisco, CA
Pouros-Streich
present
San Francisco, CA
Technician, Ntwk Ops Ctr
present
  • Works with more senior-level technicians to gain working knowledge of how to complete more complex troubleshooting and repair functions. Uses resource documentation for reference and troubleshooting network problems
  • Intermediate level Knowledge of TDM and Ethernet circuits; theory, testing, troubleshooting
  • Intermediate level Knowledge of basic cell site topology, basic RF principles and system architecture
  • Intermediate level Knowledge of IP architecture
  • Partner with Technology and Care teams for issue resolution, develop and maintain troubleshooting documentation, analyze trending and processes to identify areas of improvement
  • Developing OLA’s for all USD critical and major alarms. Partner with Tier 2 for continued training, Support and guidance as we work toward taking on more responsibilities
  • Works with T-Mobile approved vendors in creating Change Records for planned maintenance on facilities providing service to all T-Mobile cell sites
Education Education
Bachelor’s Degree in Appropriate Area
Bachelor’s Degree in Appropriate Area
University of Washington
Bachelor’s Degree in Appropriate Area
Skills Skills
  • Exhibits strong communication and grammatical skills as well as professional phone etiquette
  • Basic time management and organisational skills
  • Windows/Unix/Networking technical certification desirable
  • Minimal experience building and repairing PCs and Servers
  • Hardworking and copes well under high pressure
  • Experience administrating Windows or Unix based operating systems
  • An inherent flair to go ‘above and beyond’
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15 Ops Technician resume templates

1

DC Ops Technician Resume Examples & Samples

  • Build fully functioning servers utilizing x86-based hardware components
  • Troubleshoot operating system storage issues including disk management and RAID technologies
  • Install and terminate all copper and fiber cabling within the data center environment adhering to industry standard
  • Troubleshoot copper and fiber cabling to resolve connectivity issues
  • Adhere to company security policies and procedures, including health and safety and local governing requirements, as directed
  • Copper and fiber cabling is installed and terminated in a manner that ensures the highest standards both functionally as well as aesthetically
  • All work areas are clean and organized with specific areas designated for all moveable items
  • Effective Communicator
  • Open (Accepting) of Feedback
  • Ability to Identify Problems
2

DC Ops Technician Resume Examples & Samples

  • Utilize custom management software and internal ticketing system to provide customer support
  • Assign physical locations and IPs for simple customer configurations
  • Install Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server on supported x86-based hardware platforms
  • Configure simple operating system storage requirements including file system, disk management and RAID technologies
  • Simple operating systems administration to include troubleshooting of login, password and connectivity issues
  • Configure and establish local area network (LAN) connectivity and remote access to customer configurations utilizing SSH or Terminal Services/Remote Desktop Services and Remote Access Controllers
  • Complete the configuration, cabling and deployment of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances
  • Complete the configuration, cabling and deployment of storage devices including DAS and NAS arrays
  • Install, terminate and test all structured cabling within the data center environment adhering to industry standard
  • Pull, route and dress all CAT 5e, CAT 6, multi-mode or single-mode fiber cabling within the data center environment adhering to industry standard
  • Terminate CAT 5e or CAT 6 cabling with 8P8C modular connectors (RJ45) or into patch panels (110 block)
  • Terminate CAT 5e or CAT 6 cable per requirements as straight-through, crossover or rollover
  • Install pre-terminated multi-mode or single-mode fiber between fiber patch panels, network or storage devices and customer servers
  • Utilize Fluke (or similar) copper and fiber testers to certify successful installation and termination of structured cabling
  • · Troubleshoot copper and fiber structured cabling to resolve connectivity issues
  • · Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events
3

DC Ops Technician Resume Examples & Samples

  • Monitor and troubleshoot server equipment installed in the production environment, ensuring a fast reaction to incoming ‘alerts’ to maximise customer uptime
  • Maintain the live production environment, ensuring that all areas within the Data Centre Operations’ areas of responsibility are clean and tidy at all times
  • Communicate with customers and other Rackers via the telephone, email, and the CORE ticketing system ensuring all communications are courteous and professional at all times
  • Build, upgrade and configure custom ordered servers spanning several different platforms and configurations
  • Perform upgrades and maintenances on customer equipment at pre-scheduled times
  • Ensuring all process and ‘quality assurance’ documentation is completed correctly at all times and filed according and in a timely manner
  • Responsible for adhering to company security policies and procedure as directed
  • Due to the nature of the position, must be able to lift 50 lbs over head. Due to the 24x7 operations of the facility, must be able to work a flexible work schedule, may include nights, weekends, holidays, etc.An inherent flair to go ‘above and beyond&#8217
  • High School diploma or equivalent required; University or College degree preferred
4

DC Ops Technician Resume Examples & Samples

  • Utilization of monitoring software and ticketing systems to provide customer support
  • Experience with x86-based hardware components including the ability to identify and replace failed components
  • Clear understanding of storage principles including RAID technology and operating system disk management
  • Intermediate knowledge of server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu Linux as well as an understanding of VMware ESX server
  • Intermediate knowledge of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues
  • Intermediate knowledge of network device hardware including switches, firewalls and load-balancers
  • Ability to complete customer configuration maintenances; including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required
  • Ability to troubleshoot copper and fiber cabling to include the initial installation testing as well as troubleshooting connectivity issues with previously deployed copper and fiber cabling
  • Ability to professionally and concisely provide technical communication relating to customer configurations
  • General understanding of the overall data center environment to include the relationship between electrical, HVAC and redundant infrastructure systems
  • Responsible for adhering to company security policies and procedures, including health and safety, and local governing requirements as directed
  • Serve as the primary technical escalation point for all DCOPS Technician II personnel
  • Assist with the onboarding and training of new DCOPS personnel within the team
  • Responsible for executing and maintaining meticulous 5S and housekeeping practices
  • Minimum 2-year experience working in a data center environment or equivalent technology background required
  • Minimum 2-years experience or ability to show familiarity with building, repairing or upgrading hardware components required
  • Minimum 2-year experience in a customer service oriented position preferred
  • Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred
  • Demonstrate no less than full performance in a continuous, consistent, measurable manner
  • Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers
  • Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers
  • Must be a self-starter who enjoys working in a team-based environment with minimal supervision
  • Must be able to prioritize work in a fast paced, high pressure environment
  • Must have experience participating in root cause analysis investigations
  • Must have strong communication and grammatical skills as well as professional phone etiquette
  • Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software including the creation of rules and folder organization
  • Must be able to type with proficiency and accuracy
  • Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr)
5

DC Ops Technician Resume Examples & Samples

  • Monitor and troubleshoot server equipment installed in the production environment, ensuring a fast reaction to incoming ‘alerts’ to maximise customer uptime. Maintain the live production environment, ensuring that all areas within the Data Centre Operations’ areas of responsibility are clean and tidy at all times. Communicate with customers and other Rackers via the telephone, email, and the CORE ticketing system ensuring all communications are courteous and professional at all times. Build, upgrade and configure custom ordered servers spanning several different platforms and configurations. Perform upgrades and maintenances on customer equipment at pre-scheduled times. Ensuring all process and ‘quality assurance’ documentation is completed correctly at all times and filed according and in a timely manner. Responsible for adhering to company security policies and procedure as directed
  • Due to the nature of the position, must be able to lift 50 lbs over head. Due to the 24x7 operations of the facility, must be able to work a flexible work schedule, may include nights, weekends, holidays, etc
  • An inherent flair to go ‘above and beyond&#8217
6

Technical Ops Technician Resume Examples & Samples

  • Bachelor’s Degree (or equivalent) from accredited university in Computer Science, Information Systems, or other related field
  • Certified on Cisco Voice technology is required. (CCNP Voice or CCVP)
  • Certified on MS Windows
  • Any other Cisco Certifications
7

Technician, Ntwk Ops Ctr Resume Examples & Samples

  • Works as part of a cross-functional team to conduct routine remote surveillance and tier 1 maintenance activities for all network nodes in his/her area of responsibility. Provides support to other technicians and engineers. Performs fault isolation tests related to transport trouble. Monitors network alarms, and performs fault isolation testing on radio and switching networks and peripherals, Creates and responds to work orders and trouble tickets by either conducting restoration efforts or dispatching the appropriate technician for resolution. Escalates trouble tickets with third party vendors such as power and telco companies, as well as second tier organizations within T-Mobile
  • Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on company values and organizational requirements. Identifies, researches, and develops process improvements and recommends them to management for implementation
  • Works with more senior-level technicians to gain working knowledge of how to complete more complex troubleshooting and repair functions. Uses resource documentation for reference and troubleshooting network problems
  • 3+ years GSM/UMTS/Wireless/telecomm system infrastructure/ or data platform/application support experience in operations and support
  • Intermediate level Knowledge of telecommunications networks. Applies acquired job skills and company policies and procedures to complete assigned tasks
  • Intermediate level Understanding of SS7 signaling and concepts
  • Intermediate level Knowledge of basic cell site topology, basic RF principles and system architecture
  • Good skills in Microsoft applications, such as Word, Excel, Outlook, etc
8

Assoc Technician, Ntwk Ops Ctr Resume Examples & Samples

  • Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership
  • Works as part of a cross-functional team to conduct routine remote surveillance and tier 1 maintenance activities for all network nodes in his/her area of responsibility. Provides support to other technicians and engineers. Performs fault isolation tests related to transport trouble. Monitors network alarms, and performs fault isolation testing on radio and switching networks and peripherals, Creates and responds to work orders and trouble tickets by either conducting restoration efforts or dispatching the appropriate technician for resolution. Escalates trouble tickets with third party vendors such as power and Telco companies, as well as second tier organizations within T-Mobile
  • Operations Support: Answers inbound telephone calls from a wide variety of client organizations and external groups and performs the necessary support required by the caller. Provides support during large scale outages and disaster recovery efforts
  • Completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on company values and organizational requirements. Identifies, researches, and develops in concert with more senior technicians process improvements and recommends them to management for implementation
  • Works with more senior-level technicians to gain working knowledge of how to complete more complex troubleshooting and repair functions; Uses resource documentation for reference and troubleshooting network problems
  • Creates Customer Impact Messages describing service impacts for Customer Care and T-Mobile business stakeholders; Supports inner-NOC and business partner communication delivery processes; Works with Emergency Management in support of Incident Control Team procedures for Disaster Recovery
  • 1+ year wireless/telecommunications system infrastructure experience or data platform/application support in an operations or support role
  • Basic level knowledge of telecommunications networks. Can apply acquired job skills and company policies and procedures to complete assigned tasks
  • Basic level Understanding of SS7 concepts
  • Basic level knowledge of cell site topology
  • Great communications skills, oral and written. Emphasis on delivery of quality written messages which are grammatically & syntactically accurate with coherent content
  • Ability to convey complex technical issues in layman’s terms
  • Ability to type a minimum of 20 words per minute
  • Router familiarity / knowledge, and basic IP Networking skills
  • Vocational/Technical Training. Two-year vocational degree in a technical discipline or equivalent work experience
9

Technician, Ntwk Ops Ctr Resume Examples & Samples

  • Works as part of a cross-functional team to conduct routine remote surveillance and tier 1 maintenance activities for all network nodes in his/her area of responsibility. Provides support to other technicians and engineers. Performs fault isolation tests related to transport trouble. Monitors network alarms, and performs fault isolation testing on radio and switching networks and peripherals, Creates and responds to work orders and trouble tickets by either conducting restoration efforts. Escalates trouble tickets with third party vendors and tier organizations within T-Mobile
  • Provide timely updates to T-Mobile groups and Vendors via trouble tickets and emails
  • Create Work Orders so the Markets and Vendors can complete software deployment, hardware replacement or feature activation
  • 3+ years GSM/UMTS/Wireless/telecomm system infrastructure/ AND/OR data platform/application support experience in operations and support
  • Intermediate level knowledge of telecommunications networks. Applies acquired job skills and company policies and procedures to complete assigned tasks
  • Good understanding of the 3GPP packet core – SGSN, MME, GGSN, SGW, PGW, ePDG, and DNS-G
  • Good understanding of basic UMTS and LTE message flows like PDP activation, and handovers
  • Good understanding of VoLTE related call flows from a packet core perspective
  • Good understanding of non-3GPP access scenarios utilizing an ePDG
  • Good understanding of IP networking concepts and protocols like TCP, UDP, SCTP, GRE, BGP, and OSPF
  • Good understanding of IMS-related call flows
  • Ability to multitask and effectively handle multiple competing priorities
  • Experience working with the Nokia ATCA platform
  • Experience working with the Cisco ASR5000/ASR5500 platforms
  • Experience working with the Ericsson SSR platform
  • Understanding of load balancing and proxy services
  • Knowledge of SQL database structures, SL database query writing, UNIX shell scripting, Perl, C++, Java scripts and data manipulation
  • Knowledge of IP Networking
10

Technician, Ntwk Ops Ctr Resume Examples & Samples

  • 3+ years GSM/UMTS/Wireless/telecomm system infrastructure AND/OR data platform/application support experience in operations and support
  • Intermediate level Knowledge of TDM and Ethernet circuits; theory, testing, troubleshooting
  • Intermediate level Knowledge of IP architecture
  • Alcatel 7705 and 7750 router experience
  • Licensed Microwave experience
11

Ops Technician Resume Examples & Samples

  • RESPONSIBLE FOR THE OPERATION AND MAINTENANCE OF A 2X1 COMBINED CYCLE POWER GENERATION FACILITY
  • ENSURES STRICT ADHERENCE TO SAFETY, HEALTH AND ENVIRONMENTAL PROCEDURES AS THEY RELATE TO PLANT OPERATIONS
  • PERFORMS ROUTINE AND CORRECTIVE MAINTENANCE ON PLANT EQUIPMENT
  • OPERATES HEAVY EQUIPMENT
12

Technician, Ntwk Ops Ctr Resume Examples & Samples

  • Partner with Technology and Care teams for issue resolution, develop and maintain troubleshooting documentation, analyze trending and processes to identify areas of improvement
  • Create training material and provide mentoring to junior Technicians
  • Provide knowledgeable support across all types of customer complaint categories and being capable of answering technical questions, handling escalations, and driving resolutions to real time outage scenarios
  • Weekend and evening shifts may be required to meet coverage requirements
  • Basic understanding of the technologies T-Mobile utilizes to serve its customers, such as LTE, UMTS, GSM &/or TCP/IP, Voice core, EPC, IMS knowledge
  • 3+ year telecom or IT industry experience in an operations or support role
  • Skilled in the use of Microsoft applications, such as Word, Excel, Outlook, etc
  • Ability to troubleshoot and isolate network issues
  • Solid experience with Voice, Data, Core and/or RAN network troubleshooting
  • Experience performing technical support for Customer Care
  • Technical certifications
  • Vocational/Technical Training. Two-year vocational degree in a technical discipline
  • Related technical military training or equivalent experience
13

Ops Technician Resume Examples & Samples

  • 2 years' electrical and mechanical equipment troubleshooting / repair experience
  • 2 years' AC/DC troubleshooting experience
  • Understanding of Allen Bradley PLC based systems
  • Strong Customer Service and Interpersonal Skills
  • Current Texas State Mechanical Electrical License required
  • Physical Ability to maneuver in narrow aisles to install / troubleshoot equipment
  • Ability to pass an FAA Security Background Check
14

Technician, Ntwk Ops Ctr Resume Examples & Samples

  • Works as part of a cross-functional team to conduct routine remote surveillance and tier 1 maintenance activities for all network nodes in his/her area of responsibility. Provides support to other technicians and engineers. Performs fault isolation tests related to transport trouble. Monitors network alarms, and performs fault isolation testing on radio and switching networks and peripherals, Creates and responds to work orders and trouble tickets by either conducting restoration efforts or dispatching the appropriate technician for resolution. Escalates trouble tickets with third party vendors such as transport, power and telco companies, as well as second tier organizations within T-Mobile
  • 3+ years’ experience in wireless or transport operations, or data platform and application support
  • Intermediate level Understanding of TCP/IP concepts and common router user interfaces and command structure
  • Intermediate level Knowledge of basic Cisco topology
  • This position operates in a 24x7x365 environment. Shift work and the ability to participate in quarterly shift rotation are required
  • Experience with Cisco equipment
  • Experience with ALU 7750 and 7705 routers
  • CCNA or CCNP
  • Intermediate level Knowledge of basic RF principles and system architecture
15

Assoc Technician, Ntwk Ops Ctr Resume Examples & Samples

  • 1+ year wireless/telecommunications system infrastructure experience and/or 1+ year data platform/application support in an operations or support role
  • This position operates in a 24x7x365, on-call environment. Shift work and the ability to participate in an on-call rotation are required
  • Understanding of voice and data transport over AAV, Ethernet and IP Protocols
  • Understanding of RAN Ericsson and/or Nokia equipment
  • Understanding of RAN Ericsson and/or Nokia remote access user interfaces
16

Technician, Ntwk Ops Ctr Resume Examples & Samples

  • Intermediate level Understanding of Transport concepts
  • This position operates in a 24x7x365, on-call environment. Shift work and the ability to participate in quarterly shift rotation are required
  • Experience with Nokia/ALU 7950, 7750, and 7705 routers
  • CCNA, CCNP, or NRS1
  • Intermediate level knowledge of common router user interfaces and command structure
17

Senior Technician, Ntwk Ops Ctr Resume Examples & Samples

  • Provide enthusiastic and proficient technical leadership to designated NOC employees in the troubleshooting and resolution of network and system impairments. This function will cover troubleshooting the full spectrum of faults from a critical / high priority network wide outage to a single network element fault. This role will provide mentoring to individuals to improve their abilities and assist in performing ticket audits to ensure quality. The Senior Technician will also provide guidance to the entire team in order to effectively address larger problems or common incoming work load
  • Develop comprehensive training materials and willingly present it effectively to a variety of audiences including NOC technicians, Field and Switch Technicians, and other internal customers, as needed
  • Strive to remain current on new concepts, technologies and systems being introduced to T-Mobile’s network and assist other technicians in understanding them, as well as the impact of these new systems on current operations. Develop and recommend process improvements or changes to improve current operations or to accommodate network changes as needed
  • Act as a principle point of contact and be the source for well written outage notifications and updates including Customer Impact Messages, Shift handovers, executive updates, FCC notifications, and others as required. Able to organize key work tasks and initiate key processes and escalations
  • Responsible for other Duties/Projects as assigned by business management as needed
  • 5+ years knowledge and/or experience in wireless or transport operations, or data platform and application support, and advanced level NOC troubleshooting experience
  • Advanced level Knowledge of telecommunication facilities (DAS, MSO, Call Centers, DC’s). Applies acquired job skills and company policies and procedures to complete assigned tasks
  • Advanced level Knowledge of HVAC, Generators, FLS, and DC power plants
  • Understanding of TCP/IP concepts and common router user interfaces and command structure
  • Good skills in Microsoft applications, such as Word, Excel, Outlook, terminal emulators, and a basic understanding of database structure. Good skills in Microsoft applications, such as Word, Excel, Outlook, terminal emulators, and a basic understanding of database structure
  • Excellent communications skills, both oral and written
  • This position operates in a 24x7x365 environment. Shift work and the ability to participate in an on-call rotation are required
  • Experience with ALC
  • Related technical military training or equivalent work experience
18

OPS Laboratory Technician Resume Examples & Samples

  • Basic knowledge of medical chemistry
  • Knowledge in tissue culture procedures, molecular biology procedures and techniques including but not limited to molecular cloning, transfection, infection, RNA isolation, and Northern blotting
  • Perform work in murine models, behavioral assessments, breeding, perfusion and histology and immunohistochemistry techniques
  • For the purpose of data analysis, have some knowledge of specific softwares such as GraphPad, Excel, PubChem, PDB, Volocity and ZEN 2009 Edition, and familiar with concepts of parametric and non-parametric statistics
19

Ops Technician Resume Examples & Samples

  • Work with team members to meet the facilities established safety, environmental, operating and maintenance goals and objectives
  • Perform operational activities required to support start-up, shutdown, and normal operation of plant equipment and systems
  • Report equipment conditions or other facility anomalies that could affect the plant status to the Shift Supervisor, Operations & Maintenance Supervisor and/or Plant Manager
  • Make entries in the operating logs, environmental records, and other administrative documentation needed to support the operation and maintenance of the facility
  • Complete required electrical switching and tagging of plant equipment and systems in accordance with approved facilities lockout procedures, industry guidelines and prudent operations and maintenance practices
  • Participate in plant housekeeping program and completes clean-up activities required to maintain the desired level of plant cleanliness
  • Perform assigned preventative maintenance, corrective maintenance, emergency maintenance and inspection of plant mechanical and electrical equipment as needed
  • Respond to abnormal operating situations in a safe and environmentally conscious manner
  • Complete routine cycle chemistry testing and make the necessary adjustments needed to operate within the established facility operating parameters
  • Must be able to read and respond to computer-generated data, instrumentation, gauges, readouts and variations in color
  • Comply with all required site safety requirements to identify and make corrective actions necessary to eliminate potential safety hazards in the facility
  • Utilize the facilities computerized maintenance management system (CMMS) to document and track the maintenance request / work orders and actions completed on plant equipment and systems
  • Complete periodic reviews of plant piping and instrument diagrams, electrical one line, electrical schematics, and other technical documentation to confirm the accuracy of the documentation and increase knowledge of plant equipment and systems
  • Complete periodic reviews of the facilities environmental permits to ensure familiarity with the established operating limits and reporting requirements for each of the operating permits
  • Must be able to perform additional duties as assigned by plant management
  • Minimum two years' experience as an Operator Technician 4 or equivalent position in an operating or generating plant. This can be substituted with a college degree - BS in Engineering
  • A thorough demonstrated understanding and working knowledge of operations & maintenance functions in a gas turbine power plant
  • A working knowledge of water chemistry as it relates to water treatment programs, steam plant operations as well as environmental and statutory regulations
  • Knowledge of power plant safety, policies and procedures, especially in area such as chemical handling, high-energy systems, lockout tag-out, confined spaces, incipient fire suppression, first aid, rotating machinery, and heavy equipment
20

Ops Technician Resume Examples & Samples

  • Responsible for controlling the operation of the plant's refuse boiler and all associated equipment to ensure they are operated safely, efficiently, in compliance with all environmental regulations, manufacturer's recommendations and station policies and procedures
  • Responsible for meeting desired dispatched loads, schedules and operational parameters during start-ups and shut-downs, data obtained from equipment readings and taking corrective action as needed, documenting all activities on the unit, maintaining records and logs, and other documentation that may be required
  • Monitor the operation and material condition of all plant equipment both from the field and from the control room via a distribution control system
  • Serve as the liaison between the Operations Manager and subordinates to include the communication of all unit problems
  • Lead and direct the activities of all crewmembers on the assigned shift
  • Coordinate the activities of support personnel on shift; i.e. Maintenance Personnel, Vendors, Subcontractors and Temporary Labors. May directly lead these personnel when required
  • Investigate equipment problems and take the proper actions necessary to correct problems. Recommend equipment operating and/or maintenance changes that will enhance unit operation, equipment availability, and maximize plant capacity factor
  • Responsible for conducting on-going training of plant personnel to promote professional growth and development
  • Completion of plant equipment logs and plant reports. Perform corrective and preventive maintenance when necessary
  • Perform the housekeeping functions and equipment cleaning as necessary to maintain the facility in a clean and neat condition
  • Participate in special projects and other duties on an as-needed basis as assigned by the Plant Manager
  • Ability to work or stand for long durations
  • Must be able to accurately read and interpret instruments and gauges
  • Must be physically capable to pass a respirator physical and respirator fit test
  • Must be able to walk, stoop, bend, squat, lift, pull, push and stand for long periods of time
  • Must be able to work in a variety of environments including hot, cold, damp, confined spaces and all types of weather conditions
  • Team player with good communications skills
  • Interact with co-workers and all levels of management in a professional manner
  • Ability to respond calmly and think clearly in a fast paced dynamic environment
21

OPS Quality Analyst Technician Resume Examples & Samples

  • Demonstrate high level of proficiency in computer programs, particularly Microsoft Access and Excel
  • Highly dependable
  • Self-motivated, independent thinker. Can work with minimal supervision
  • Able to analyze, evaluate and report information from oral and written sources
  • Health plan and call center data analytic experience preferred
  • High energy, mature and comfortable working with all levels of professionals, students and patients
  • Presents a warm, friendly and empathetic atmosphere to others by using active listening techniques
  • Ensures privacy and confidentiality as required by HIPAA, company, and departmental guidelines
22

Technician, Ntwk Ops Ctr Resume Examples & Samples

  • Operations Support: Answers inbound telephone calls from a wide variety of client organizations and external groups and performs the necessary support required by the caller. Provides support during large scale outages and disaster recovery efforts. Resolves technical issues that cannot be resolved through normal operations and maintenance procedures and provide Support on outage calls in order to drive issue resolution and limit impact to the customer
  • Provides technical guidance to other technicians during resolution of customer issues to develop the technical troubleshooting and leadership skills throughout the NOC organization
  • Developing OLA’s for all USD critical and major alarms. Partner with Tier 2 for continued training, Support and guidance as we work toward taking on more responsibilities
  • Occasional travel may be needed
  • 3+ years’ experience in a technical role
  • Basic level Knowledge of Unix (ie – RedHat, etc.)
  • USD knowledge
  • GMLC hardware based experience
  • Basic knowledge of SQL database structures, SQL database query writing, Unix shell scripting, Pearl, C++, Java scripts, and data manipulation
  • Basic knowledge of different standard interfaces (i.e. CORBA, LDAP, XML)
  • Basic Unix/Linux/Oracle/Storage systems knowledge and adept on the related disciplines
  • Attention to detail is highly desired as work orders, service upgrades and implementation may result in customer impacting outages. Documentation for the MOP/ work order corrections process is critical
  • In lieu of the experience requirement a Bachelor's degree, or Associates degree + 1 year of experience may be considered
  • Vocational/Technical Training preferred
23

OPS Laboratory Technician Resume Examples & Samples

  • Basic knowledge of tissue culture and molecular biology (cloning, PCR, and protein expression system)
  • List of three references we can contact
  • Cover letter (optional)
24

Ops Technician Resume Examples & Samples

  • 4 years of experience in power plant machinery operations and/or maintenance with a fundamental knowledge of CCGT power plant and/or water process operations roles and duties
  • Proven mechanical and trouble shooting skills
  • Ability to work constructively under minimum supervision
  • Ability to work rotating shifts, weekends, be on call and accept call-outs and over time work
  • Basic user PC skills for information processing and management
  • General knowledge of safety and environmental regulation
  • Ability to operate a fork lift and man-lifts as needed
  • High School diploma, trade school, military service or technical school training
  • Massachusetts State Second Class Engineers Operating License
25

OPS Cage Wash Technician Resume Examples & Samples

  • Provides basic animal husbandry to a variety of species being used for biomedical research. This includes changing cages, feeding, watering, weighing animals, restraining animals, and ensuring housing and environmental compliance with the “NIH Guide for the Care and Use of Laboratory Animals”
  • Houses and exchanges animals in a systematic manner which maintains identity and prevents mislabeling of research animals. Emphasis is placed on maintaining genetic background or genetic lineage, adequate separation, disease control, and animal identity. Aseptic procedures are used as required
  • Sterilizes/disinfects/sanitizes caging, equipment, and animal holding facilities. Maintains animal records such as USDA records, clinical records, cage cards, and ensuring accuracy of census records, weekly census scans, etc
  • Makes gross observations of animal health and report findings daily by completing and submitting health check forms. To properly assess an animal’s health, the technician must carefully observe and understand animal behavior which may be species specific. Non-human primates, dogs, and cats used in biomedical research require proper environmental enrichment. Euthanizes rodents under supervision using carbon dioxide
  • Performs other routine/non-routine duties, e.g. unloading vehicles with food/supplies; assists maintenance personnel with cage/facilities repair; provides environmental enrichment as required; provides facility custodial services, performs sanitation testing to ensure disinfection; administers medications and treatments by topical application and oral dosing
26

Ebanking Ops Technician Resume Examples & Samples

  • Efficiently and accurately input and maintains customer information for all applicable eBanking systems including but not limited to software programs used to view websites or files
  • Oversees complex business banking document review for compliance to regulatory requirements and maintains supporting documentation. (EBanking Technician 2)
  • Responsible for daily review and reconciliation of daily ACH reports and wire fraud suspect reports and escalates situations to management as necessary
  • Identifies and resolves customer concerns that best fits the customer’s needs via phone, email and chat features within banking guidelines and requirements
  • A good understanding of Computers, Microsoft Office Products (Word, Excel and Outlook)
  • Working knowledge of various banking functions and systems, including but not limited to voice banking, bill pay, eStatements, Synergy, eDesk, Bankway, Live Chat, etc
  • Proficient verbal and written communication skills including the ability to communicate technical issues to users in a clear, non-technical manner
27

OPS Laboratory Technician Resume Examples & Samples

  • Receipt and accessioning of new cases
  • Volatiles analysis in postmortem fluids and tissues
  • Extractions of postmortem fluids and tissues followed by Gas Chromatography and Gas Chromatography-Mass Spectrometry analysis
  • Non-technical and technical duties as assigned by laboratory manager
28

OPS LAS Outpatient Technician Resume Examples & Samples

  • Must be experienced in the restraint and handling of horses and be able to lead, jog, and lunge on line
  • Will assist with aseptic preparation of surgical sites and synovial structures for arthrocentesis; and assist in preparation and safe patient restraint when performing diagnostic local analgesia
  • Must have the physical ability to assist in induction and aid in the positioning of horses in the MRI unit and must not have any medical conditions or implants which would preclude entry into the MRI suite
  • Will prepare for and assist in various diagnostic procedures including those requiring the use of technical equipment such as an endoscope, ultrasound, shock wave, ect and assist in radiographic acquisition
  • Will be responsible for maintaining a supply inventory and replenishing stock
  • Will be responsible for capture and input fees for materials and services
  • Must be capable of easily lifting at least 50 - 100 pounds on a regular basis
29

OPS Monoclonal Antibody Laboratory Technician Resume Examples & Samples

  • Must be detail oriented and able to thoroughly complete forms, follow protocols, and enter
  • Master's Degree or higher
  • Experience in mouse hybridoma production and/or protein purification a plus
  • Previous experience with immunological procedures such as: ELISA, Western Blot
  • Previous experience with lab equipment such as: CO2 incubators, Biosafety hoods, centrifuges, micropipets, microplate equipment (washers, readers)