Payments Product Manager Resume Samples

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W Harris

Walker

Harris

893 Pacocha Keys

Houston

+1 (555) 301 5682

893 Pacocha Keys

Houston

Phone

p +1 (555) 301 5682

Experience Experience

Detroit, MI

Payments Product Manager

Detroit, MI

Renner, Pfeffer and Mueller

Detroit, MI

Payments Product Manager

Work cross-functionally to continuously improve product discovery, development, integration and launch efforts to effectively drive the business forward
Lead a multidisciplinary team made of developers, designers and analysts to work together and deliver, analyze, monitor and iterate on simple and awesome products
Work closely with Sales, Operations, Technology and Implementations team to identify, develop and implement electronic solutions and product improvements
Plan, develop and execute the product roadmap
Manage the vision, ideation and prioritization of features and set product milestones. Establish success metrics and track the progress to delivery
Structure and present reporting and updates to senior management
Create and maintain deep relationships with target customers, partners and industry experts to drive innovation

Phoenix, AZ

Digital Payments Product Manager

Phoenix, AZ

D'Amore-Jacobs

Phoenix, AZ

Digital Payments Product Manager

Serve as a cross-functional leader to collaborate with design, engineering, operations, and marketing teams to drive new product initiatives
Build and present end to end executive product updates inclusive of current production metrics, new feature delivery planning and financial forecasting
Define new product and feature business cases working collaboratively with business and engineering teams across Chase to ensure a unified product landscape
Support teams that track and manage business case metrics and financial planning models ensuring that product delivery stays on track and on budget
Take a lead role in designing and executing soft launches with cross-functional team support
Work closely with business and technology teams in developing a cohesive digital payment strategy that delivers the best products for our customers
Responsible for driving plans to execution, deployment, and refinement

present

New York, NY

VP, Digital Payments Product Manager

New York, NY

Schulist, Rutherford and MacGyver

present

New York, NY

VP, Digital Payments Product Manager

present

Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term
Partner with development and design teams to prioritize backlog, monitor progress and anticipate key issues & roadblocks
Support teams that track and manage business and financial metrics ensuring that product delivery stays on track and on budget
Track and monitor industry developments and how it impacts Chase and Chase products, new technologies that can be leveraged
Address/manage product customers impact
Collaborative, with flexibility of working with different teams in Digital and across firm
Engage closely with and oversee testing and production validation efforts by IT testing partners

Education Education

Bachelor’s Degree in Business Administration

University of Central Florida

Bachelor’s Degree in Business Administration

Skills Skills

Strong working knowledge of emerging payment technologies and customer engagement strategies
Strategic thinker and planner with experience in product development, product management and operations in financial services or other relevant service sector industries
Excellent capabilities in developing and executing strategies for leading consumer and small business banking products and services; strong ‘end-to-end’ product development and product management processes and disciplines
5+ years experience in managing payment products and developing new products and features to drive continued product growth and profitability
Clear and articulate communicator with strong personal presence who establishes credibility with audiences inside and outside the bank
Knowledge and skill to lead the growth and evolution Emerging Payment Products at Citizens Bank
Track record of successful development and implementation of new product initiatives product enhancements across a broad portfolio of products and services
Expert builder and manager of internal and external relationships
10+ years product development experience in financial services including institutional change
Experienced at identifying opportunities where mentoring and leading by example will foster leadership at the next level

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15 Payments Product Manager resume templates

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TTS Global Payments Product Manager AVP / VP Resume Examples & Samples

Solid knowledge of payments and receivables products and services
Experience with client service and engagement is preferred
Clear understanding of TTS clients service issues and pain points
Knowledge of the self-service tools to empower clients
Knowledge of Citi policies and procedures a plus
Relevant bachelor's degree required
Proven ability to drive productive meetings involving partners from multiple functions and multiple regions
Proven ability to capture new business opportunities
Proficient skills in spreadsheet, analytics and PowerPoint
Strong organizational and institutional mindset for making sound judgments
Self-motivated and self-starter
Ability to maintain strong and win-win partnership
Organizational skills, Multi-tasking, Execution/Project planning, excellent written and verbal communication
Bachelor's required/Master's degree preferred

Digital Payments Product Manager Resume Examples & Samples

Lead the build out of various products or features within the ChasePay product roadmap and feature a focus on ensuring that Chase stays on the leading edge of consumer business and technology landscape
Help define product initiatives for new features and optimizations of existing ones, and incorporate them into product roadmaps
Engage closely with the engineering and cross-functional stakeholders to define a roadmap that meets business and consumer needs, while meeting critical deadlines and budget constraints
Provide clear vision and scope documentation, use cases, workflows, wire-frames, design and product requirements, and other materials as needed to support UX design and development
Take a lead role in designing and executing soft launches with cross-functional team support
Support teams that track and manage business case metrics and financial planning models ensuring that product delivery stays on track and on budget
Thorough understanding of financial modeling, forecasting and tracking as it relates to product delivery
Ability to influence stakeholders with diverse points of view
Ability to prioritize projects and efforts according to business need and industry trends
Ability to influence people at all levels across a broad variety of job functions
Demonstrated ability to manage tight delivery timelines and calmness under intense pressure

Payments Product Manager Resume Examples & Samples

Expert in the SEPA payment market in all European countries
Business Management & Promotion including end-to-end understanding of how the payments products work, how they are used by clients and a deep understanding of the external market
Anticipate internal and external factors impacting the business across its footprint, and implementing plans to mitigate risks and capitalize on opportunities
Demonstrate a lead role in the SEPA Industry through membership of Working Groups
Work closely with Sales, Operations, Technology and Implementations team to identify, develop and implement electronic solutions and product improvements
You will be able to demonstrate your proven product management and development experience preferably in cash management
You will be able to demonstrate that you are a strategic thinker with the ability to motivate and drive tactical execution
You will be able to give examples of presentation and influencing skills both with clients and internal partners
Superior presentation and communication skills to sell self and ideas

VP, Payments Product Manager Resume Examples & Samples

Drive new capabilities / initiatives for payments covering the electronic payments including cross border, real time and RTGS payments
Identify opportunities that will grow and contribute to the payment business. Conceptualize and bring to market new products, solutions to meet the regional customer needs
Manage the payments business including P&L management, product planning, market / competitive analysis, product development and implementation
Effective product development and commercialisation of the payments products, responsible for business requirements, review of functional specifications and participate in User Acceptance Testing along with processes and documentation
Work with cross-functional colleagues from sales, RM, technology and operations to drive the product implementation and ensure the highest level of product readiness
Develop marketing collaterals, training materials and presentations for the new product
Process review, analysis, redesign, improvements experience is highly recommended
Actively drive and participate in the payment initiatives of the bank at country or regional level
Have experience in rolling out new products across countries is a plus

Payments Product Manager Resume Examples & Samples

Create and maintain deep relationships with target customers, partners and industry experts to drive innovation
Lead the discovery process to understand customer needs and requirements. Generate detailed user stories that drive prototype development and operational changes
Collaborate with the payment service SCRUM teams to ensure productive sprint planning sessions, reviews and retrospectives
Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria
Establish Minimum Viable Product (MVP) that is both feasible and valuable
Communicate priorities based on well-defined and measured business cases
Manage and prioritize your product backlog and be able to synthesize and communicate a product roadmap
Align with goals and communicate progress across internal and external stakeholder groups
Continuously evolve based on product lifecycle status and external events that impact the business
Work cross-functionally to continuously improve product discovery, development, integration and launch efforts to effectively drive the business forward
3-5 years combined Product Management and Business Analysis/Planning experience (or similar role) in the software/SaaS space
Although not required, a working knowledge of the payment space, preferably having worked with payment providers or technology is beneficialg
Experience and passion in working with nonprofit organizations across the world
Understanding of transaction based financial modeling
Experience in SCRUM or Agile development practices and tools are desired
Entrepreneurial spirited with a demonstrated track record of producing success with minimal supervision
Ability to drive cross-functional teams to succeed in meeting the goals and objectives to move the business forward at all levels of the organization
Strong written and verbal communication skills, solid presentation skills, and proven ability to manage teams on time and on task
Very strong interpersonal skills with a demonstrate ability to achieve results through understanding and influence
Excellent writing skills are required including examples of past work
BS/BA required, Master’s degree preferred
Travel up to 15%

Global Payments Product Manager Resume Examples & Samples

Defining, developing, and executing projects to expand and extend the product offering
Using data, conducting analysis, building models, conducting A/B testing, and delivering research results in support of business requirement documents, pricing recommendations, marketing campaigns, financial forecasting, and product roadmaps
Working cross-functionally with other Amazon business units and external partners to drive and launch projects that align to team and cross-company goals
Partnering internally and externally to identify and pursue “think big” ideas and opportunities to grow and expand the business
Proven product management experience identifying customer needs, inventing new ways to meet those needs, and translating into business and product requirements
Established project management experience juggling multiple priorities and providing leadership to drive projects and deliver results in cross-functional environments
Demonstrable analytical skills with a track record of diving deep to back up assumptions and evaluate outcomes
Bachelor's degree in business administration, marketing, economics or finance preferred

Online Payments Product Manager Resume Examples & Samples

5+ years of experience in financial services and/or ecommerce/online banking
5+ years of experience in product management, preferably in a consumer-oriented, technology-dependent environment in financial services or related industries
Strong analytical skills and proven experience specifying detailed product requirements, evaluating customer research and developing business cases
Solid interpersonal and partnership skills, particularly when dealing with a variety of backgrounds (technical and business) are essential. Strong team player
Excellent verbal and written communication skills and outstanding interpersonal skills with natural ability to influence. Ability to thrive in a dynamic work environment
Demonstrated experience leading projects that require integration of multiple technology systems to deliver new online functionality and user experience
Ability to multi-task and manage multiple competing priorities
Proficient with PowerPoint and Excel with experience developing business cases
Generate ideas for the Credit Payments pipeline that support the strategic themes based on your assessment of the customer, line of business partner, and servicing needs as well as competitive and analyst research
Perform business and technical discovery to assess new opportunities. Use quantitative and qualitative methods to analyze business situations in a strategic manner. Develop business cases and recommendations for new functionality and present to senior management
Partner closely with cross functional teams to successfully bring new features/enhancements to market. This involves influencing partners, managing expectations and proactively addressing issues as they emerge
Manage project financials in partnership with project management to meet our budget goals
Take responsibility, along with the Transfers & Payments team, for tracking and measuring our performance and meeting our key business metrics
Drive maintenance enhancements identified by the Transfers & Payments team and our partners
Partner closely with DP Product Operations team to triage production issues, identify solutions and roadmap the fixes
Support the Transfers & Payments product team by managing select areas of the business as needed. Opportunities could include marketing, metrics, legal / compliance relationships, etc

VP, Digital Payments Product Manager Resume Examples & Samples

Support teams that track and manage business and financial metrics ensuring that product delivery stays on track and on budget
Recommending ways to deliver products and services
Address/manage product customers impact
8+ years of product management experience
4+ years of experience with Digital products and services across wires and FX and/ or international payments
Ability to deliver flawless products and integrated customer experiences
Experience bringing together and building cross functional delivery teams
Collaborative, with flexibility of working with different teams in Digital and across firm
Strong grasp of new technologies, competitive landscapes, marketplace, and the banking regulatory environment
Bachelors degree required; MBA preferred

Payments Product Manager Resume Examples & Samples

Serve as the product owner of the checkout experience, payment systems and the associated flows. Lead the optimization of the existing systems and payment procedures
Be responsible for Integration and Implementation of new credit/debit card processing solutions (APIs) as well as alternative payment methods
Plan, develop and execute the product roadmap
Translate users’ pains and needs into prioritized product requirements, write product specifications and build wireframes
Lead a multidisciplinary team made of developers, designers and analysts to work together and deliver, analyze, monitor and iterate on simple and awesome products
Manage the vision, ideation and prioritization of features and set product milestones. Establish success metrics and track the progress to delivery
Work closely with other Fiverr teams and articulate your vision, priorities, challenges and opportunities to assure our users get the best experience, all the time
Understand Fiverr’s strategic position in the entrepreneurship world and know how to implement it within the roadmap and leverage it to help make a good experience for our users

Clearing & FI Payments Product Manager Resume Examples & Samples

Set strategic vision and multi-year product roadmap for GPI, Cyber Fraud and other FI product capabilities in tandem with wider global team, regional teams and other functional partners
Create and refine business cases to help drive prioritization, investment decisions and product development roadmaps, including alignment with Product Managers across the business on GPI usage globally
Meet client needs through seamless integration and packaging of GPI payments within other PandR products,
Creates business requirement documents, manages scope and ensures technology delivery meets requirements
Monitors the solution investment spend and provides business analytics on progress to senior stakeholders
Aids in the design and development globally working across all functions (product, technology, client operations, risk, compliance, marketing, sales, etc.) and regions
Lead readiness activities associated with GPI and Cyber Fraud , working across Sales, Operations, Servicing Implementations
Develop required documentation and training to ensure preparedness
Drive commercialization of GPI, including development of Pricing strategy and analytics and ancillary value added services that can derive from GPI
Ensure appropriate documentation in place for cyber fraud indicatives, work hand in hand with Risk and Legal
Ensure right balance between client experience and risk mitigation across the entire Cyber Fraud space working very closely with Product
Ensure the development of processes to ensure assessment of customer controls is incorporated into our risk assessment processes
Develop market segmentation strategies and go to market commercialization plans
Ensure a strong control environment by optimizing risk/reward trade-off and adhering to all applicable laws
Participate in forums established by SWIFT and other industry bodies
Deep Industry knowledge of Payment systems
Broad understanding of current regulatory environment
Analytical individual with ability to model data and draw conclusions
Ability to manage multiple competing priorities with demonstrated experience in executing against tight deadlines and managing issue escalation
Demonstrated ability to dissect processes into core components so they can be analyzed, assessed, solutions developed, and benefits quantified
Experience in project management functions
Experience working with multiple cross functional teams across multiple locations

Digital Payments Product Manager Resume Examples & Samples

Engage with cross functional stakeholders to define a long term Digital product roadmap, identify new features, and ensure that delivery of the product is timely and of the highest quality
Lead integration of all efforts for implementation of Digital initiatives
Assess customer needs and "pain points" to build products, tools and technology to address problems and improve the overall customer experience
Must be able and comfortable with communicating at both a detailed and executive level for strategic and tactical items
4+ years of experience with Digital Wallets, Payments and Network Tokenization
Ability to manage multiple projects with competing priorities

Emerging Payments Product Manager Resume Examples & Samples

Developing the strategy and roadmap for implementing emerging payment technologies (e.g. EMV, Mobile Payments, etc.)
Leading changes to the payments landscape within Citizens Bank in response to changes in the marketplace or in consumer demand
Influencing change throughout the organization as payment technologies evolve
Directing strategic and competitive analysis for emerging payment products and technologies
Partnering with Online and Mobile Banking team to develop integrated solutions that helps drive our customers to Citizens Bank digital technologies and platforms for servicing and payments needs
Strong working knowledge of emerging payment technologies and customer engagement strategies
Strategic thinker and planner with experience in product development, product management and operations in financial services or other relevant service sector industries
Knowledge and skill to lead the growth and evolution Emerging Payment Products at Citizens Bank
Excellent capabilities in developing and executing strategies for leading consumer and small business banking products and services; strong ‘end-to-end’ product development and product management processes and disciplines
Track record of successful development and implementation of new product initiatives product enhancements across a broad portfolio of products and services
Experienced at identifying opportunities where mentoring and leading by example will foster leadership at the next level
Clear and articulate communicator with strong personal presence who establishes credibility with audiences inside and outside the bank
10+ years product development experience in financial services including institutional change
5+ years experience in managing payment products and developing new products and features to drive continued product growth and profitability

CIB Treasury Services European Payments Product Manager Associate Resume Examples & Samples

Contribute significant thought leadership to our strategy, clients and the market
Demonstrate a regional lead role for the enhancement and promotion of Virtual Account Management (VAM)
Work closely with sales and clients on their roadmaps to centralization, such as POBO and ROBO structures
Understand the risks inherent in the product and drive programs to reduce risk
You will be able to demonstrate that you are a strategic thinker, with the ability to motivate and drive tactical execution
Experience with and/or prior collaboration with corporate treasury clients to define and deliver new product offerings
Creative problem solver, capable of developing innovative and differentiated solutions
Superior presentation and communication skills, can sell self and ideas
Ability to proactively distribute thought expertise and examples of product commercialization

Integrated Payments Product Manager Resume Examples & Samples

Five or more years of payments industry expertise-as an industry participant, supplier/partner, or as a consultant
Experience managing and collaborating with internal and external teams and stakeholders
Undergraduate degree in business or a related field or equivalent experience
High degree of knowledge and/or experience in product management, working with marketing, finance, research, product development, customers, sales and technical services
Strong presentation, communication, execution, organization, and analytical skills
Business and systems analysis skills
Bachelors or equivalent degree
Specific payments industry experience in Financial Systems, AP, Procure-to-pay, ERP, or associated technology

CIB Treasury Services Payments Product Manager Resume Examples & Samples

CHSS
CLS
Corporate Treasury and securities clearing
High Value (wire) transfers
Development and documentation of all procedures, documentation, SLA's, and legal agreements
Development of ongoing executive management communications
Self-motivated and driven to achieve targets and deliverables
Communication skills – able to articulate / apply interpretation of metrics or business requirements across multiple business functions and at differing management levels
Presentation skills – written, visual, and verbal
Leadership skills – able to bring multi-functional groups together to work towards a common goal

Executive Director Digital Payments Product Manager Resume Examples & Samples

Engage closely with cross-functional stakeholders to define marketing capabilities and experiences in third party channels that meets business and consumer needs, while meeting critical deadlines and budget constraints
Define product initiatives for new features and optimizations of existing ones, and incorporate them into product and marketing roadmaps
Take a lead role in designing and executing marketing and new feature launches, collaborating with design, engineering, operations, and central marketing teams to drive new product initiatives
10+ years of marketing and product management or relevant experience as well as record of individual technical achievement
Expertise in defining and building out marketing capabilities roadmap and marketing plans
Thorough understanding of financial modeling, forecasting and tracking as it relates to marketing campaign management and capability delivery
Thorough understanding of digital and mobile payments and digital marketing

VP, Digital Payments Product Manager Resume Examples & Samples

Serve as an Agile product owner for Digital Payments spanning both online and mobile channels
Track and monitor industry developments and how it impacts Chase and Chase products, new technologies that can be leveraged
Identify existing gaps, optimizations and future opportunities for the product
Partner with development and design teams to prioritize backlog, monitor progress and anticipate key issues & roadblocks
7+ years of product owner or product manager experience as well as record of individual technical achievement
Experience with designing and delivering highly technical and complex large-scale products
Experience with agile product development techniques and continuous integration philosophies and practices for speed to market
Demonstrated ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes without formal authority
Experience with payments preferred
Degree in engineering, computer science or related field preferred

Merchant Payments Product Manager Resume Examples & Samples

Assume responsibility for product management of US, Canada and LAC strategies for the MCCY, Recurring Billing, Raw Data and DPS products in partnership with global product managers. This includes product marketing, communications, product launch and servicing plans for each region
Develop and deliver regular product communications for regional and market level client management teams, payment consultants and servicing team as well as providing on-going subject matter expertise and client-facing sales support as needed
Identify important trends to incorporate into business strategy (changing regulatory environments, payments industry, aggregator models, e-commerce, key industry segments, etc within the region). Review summary reports of metrics/data, interpret results, identify implications, and formulate tactical or strategic plans based on conclusions
Develop strategic and tactical plans to guide the activities of a work group, ensuring alignment with key industry trends and business objectives
Establish and maintain strong working relationships with customer facing and operational teams to ensure alignment on business development strategies
Deliver formal presentations to stakeholders (such as management, potential partners or other internal/external customers)
Proven experience in product management / development capacity in financial services industry
Knowledge of merchant products would be very beneficial in addition to payment processing
Product lifecycle management with marketing knowledge and experience
Strong experience in driving strategy utilizing analytics
Excellent communications skills; written and oral
Strong project and process management skills is a plus
Previous American Express experience/knowledge is required

Faster Payments Product Manager Resume Examples & Samples

Evaluating the current Faster Payments competitive environment and trends usage to determine future payment solutions
Evaluating Faster Payments market opportunities and niches for Barclays Corporate
Developing pricing, sales, and product strategies to grow revenue and gain market share
Evaluating, planning, optimising & influencing the delivery of product design enhancements taking end-to-end responsibility for the quality of service that is delivered to customers
Ensuring that the legal and compliance requirements of the product set are established
Having a strong faster payments technical background and demonstrable experience in working with technology delivery partners
Experience in commercial electronic payments product management
A deep understanding of the current faster payments market (UK & International)
Experience developing faster payments products across multiple sectors

Emerging Payments Product Manager Resume Examples & Samples

Build a strategy to deliver innovative product/service solutions in today’s emerging payments landscape and under a challenging regulatory environment. Determines effective ways to deliver a complete solution to an identified market opportunity and looks for ways to fill gaps
Become an expert in the emerging payments space and its challenges/opportunities. Gathers industry expert opinions and effectively works with key vendors to develop critical payments knowledge. Describes the Company's unique ability to deliver value while differentiating itself from competitive offerings
Develop & own Token management strategies and mobile wallet usage to preserve & grow TD Debit usage
Develop & implement EMV strategies to maximize Fraud & Customer Experience benefits for TD debit cards and/or other TD products managed within Consumer Deposit Products & Payments Product Management team
Develop a robust digital/direct communication plan aimed at increasing debit card activation and usage
Serves as an expert providing a foundation of knowledge to guide decisions throughout the product definition and launch
Determines effective ways to deliver a complete solution to an identified product problem and looks for ways to fill gaps. Performs objective analysis of potential market opportunities and articulates learning's to quantify the risk, including a financial model
Designs, maintains and enhances the Company's existing and new product line pricing structures, strategies and tactics to meet changing environment, customer preference and revenue targets
Ensures prices and programs comply with Company pricing strategy and constantly monitor profitability and key drivers taking action as necessary to improve results
Develops analytical processes and evaluates pricing data on a daily basis
Implements pricing processes for modeling, volume forecasting and measurement to identify key performance indicators. Develops tools and models that would allow testing of price elasticity. Works with Research and Risk management to ensure profitability goals, customer needs and that credit decisions optimize risk/rewards
Manages the product management budget for specific products to ensure objectives can be achieved within budget and meets or exceeds profit and loss goals. Identifies changes in expenses and works to manage them to meet revenue goals
Evaluates the presence and relative importance of key product deliverables. Establishes annual business and expense plans for each product and monitors results adjusting the plan to meet the changing environment and budget targets as necessary
Becomes the expert on the financial/banking market and its customer needs. Describes the Company's unique ability to deliver value while differentiating itself from competitive offerings. Ensures continuous growth of self and staff
Leads conversion efforts of products, services, programs and offers of acquired company into overall Company product offerings. May personally lead more complex projects involving necessary key business partners and personnel from acquired company, ensuring smooth transition
Ensures training is designed through the training department and others to educate appropriate staff on re-engineered or new products to support effective introductions of new initiatives
Ensures all products are in compliance and meet all regulatory requirements

VP, Payments Product Manager Resume Examples & Samples

Develop and implement product enhancements through analyzing consumer behavior and preferences, competitive best practices, and product economics
Serve as subject matter expert and oversee all aspects of person-to-person payments products
Partner with designers to ensure UX and feature requirements work together seamlessly
Build consensus among stakeholders throughout the product development process, and communicate status broadly
Establish a vision and define a product roadmap to achieve that vision
Keep abreast of innovations in payments and recommend opportunities for multi-channel product delivery
Minimum of 5 years of experience in payments/debit card product management
Financial services and digital experience a plus
Ability to get things done in a matrix organization where success is dependent on strong internal partnerships