Product Manager Banking Resume Samples

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W Leannon

Ward

Leannon

2982 Kshlerin Walk

San Francisco

+1 (555) 854 7504

2982 Kshlerin Walk

San Francisco

Phone

p +1 (555) 854 7504

Experience Experience

San Francisco, CA

Mobile Banking Product Manager

San Francisco, CA

Zieme, Hegmann and Goldner

San Francisco, CA

Mobile Banking Product Manager

Work closely with development teams to review enhancement requests for strategic value
Manage product roadmap updates, ensure timely delivery, and provide business reasons for changes
Work closely with key internal partners, voice-of-customer (VOC) programs, and risk/legal stakeholders to understand the benefit of projects and enhancements
Demonstrate leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved
Drive core business functions and improvements by translating roadmap items into Feature level items
Create, maintain, prioritize, and sequence the product backlog based on business value or ROI
Five (5) years of market research or product development

Philadelphia, PA

Transaction Banking Connectivity Product Manager

Philadelphia, PA

Mann, Vandervort and Tremblay

Philadelphia, PA

Transaction Banking Connectivity Product Manager

Review and manage requests from line management to modify and/or change the design of existing products
Recommend new strategies to enhance and improve MUFG Union Bank’s competitive position
Manage existing connectivity product lines, ensuring that state-of-the-art technology is applied to delivery systems
May assist in the overseeing/training of more junior level employees
Develop strategies for pricing, advertising, marketing and training for assigned product lines
Coordinate the development of operational systems and procedures between multiple users and delivery departments
Develop and supervise the writing of internal and user procedures and guides

present

Philadelphia, PA

TTS Global Mobile Banking Product Manager

Philadelphia, PA

Rolfson, Mante and Wisoky

present

Philadelphia, PA

TTS Global Mobile Banking Product Manager

present

Effective procedures to manage solution introduction and enhancement
Relationship Building
Increased revenue or volumes from mobile solutions done via banking
Innovation and creativity
Successful of new functionalities globally
Maintain strong TTS leadership position
Expanding the product success further

Education Education

Bachelor’s Degree in Professionalism

University of Oregon

Bachelor’s Degree in Professionalism

Skills Skills

Strong organization and analytical skills and attention to detail
Ability to effectively navigate in ambiguous situations and highly complex environments
Strong interpersonal skills with a demonstrated ability to gain buy in across multiple disciplines and drive execution
Self-starter with strong drive for results
Ability to communicate complex subject matter to senior management
Excellent verbal and written communication skills
Excellent Microsoft Office skills including the building of Power Point presentation decks
Ability to delegate work responsibly
Demonstrates positive initiative and leadership and comfortable working in a fast paced environment
Ability to work under tight timelines

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15 Product Manager Banking resume templates

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Private Banking Senior Product Manager Resume Examples & Samples

The joint development of product strategy with the U.S. Head of Private Banking Product Management and Operations, and the execution of product and business strategy
Pricing recommendations and the management of product profitability in conjunction with the Private Banking Product and Channel Analyst
Product development and implementation
Development and maintenance of product procedures
Industry, competitor, and market analysis
5-7 years of experience in product management, product analytics, banking operations, marketing, and/or related field. Specific knowledge/skills required include
3-5 years of project management/project coordination experience
Excellent written, verbal, and presentation skills (creative writing or marketing experience a plus)
Ability to effectively interface with all levels of personnel, including executive management

Product Manager, Banking & Custody Resume Examples & Samples

Personal and Business Credit Cards
Consumer unsecured products
Custody products
Internal communication development and delivery
Intranet and proprietary system application coordination and maintenance
Training development and maintenance
Exception rate management
Marketing and client-facing collateral management
Serve as product specialist in responding to requests, issues, and questions
Understand both technical and business aspects of banking and custody businesses
Lead projects which improve product efficiencies, procedure creation, and enhance servicing
Lead/attend product and partner meetings (with consumer/commercial bank counterparts, as well as internal stakeholders) to ensure department is kept abreast of enhancements, pressing issues and changes as well as meeting regulatory requirements
Deploy and manage product escalation protocol - both internal and client facing. Ensure timely responses to banker inquiries and contacting the appropriate departments for resolution
Meet regulatory requirements by coordinating documentation updates (including bi-annual reprint cycles) and ad-hoc amendment changes of Terms and Conditions and banking and custody product applications. Secure approvals form key stakeholders such as Legal, Compliance and Tax
Manage product launches including: coordinate reviews and approval of client facing materials, create and present training and/or awareness programs to sales teams, promote communications to the field
Manage fee expenses for credit card products
Responsible for maintaining monthly rate disclosures for unsecured consumer products
Approve business requirement documents (BRD) for technology product development projects on behalf of the Private Bank
Support other product managers, cash management sales specialist, custody team leaders by identify opportunities to optimize usage & usability of communications and materials
Create RECENT WINS/Success Stories for Banking and Custody team with targeted messages highlighting tips and strategies to transfer success knowledge to other sales teams
The successful candidate must be/have
7+ year's relevant experience in banking deposit products, credit cards and custody services
3-5 years relevant experience in product management
Custody Product Management experience preferred
Strong product management and project management skills. PMP certification desired
Technologically well verses
Comfortable with multi-tasking and knowing how to prioritize
Strong initiative / Ability to follow-up
High degree of professionalism
Detail-oriented so as to navigate situations that require problem-solving abilities and identify client solutions
Ability to lead and manage cross-functional, cross-business teams

Product Manager Daily Banking Channels Resume Examples & Samples

You steer projects and ensure that they are delivered according to the requirements and within the deadlines set
You are the point of contact within your area of expertise for both external (banks, Isabel, etc.) and internal stakeholders (product managers, sales, marketing, etc.)
You contribute to the positioning of your services on the market and provide technical product support to the sales and administrative staff (training, information, documentation)

TTS Global Mobile Banking Product Manager Resume Examples & Samples

Excellent experience of running commercialization globally, performing business due diligence
Good experience with Product Management or Capabilities management of all TTS products
Strong written and verbal communications
Experience and knowledge with TTS products – payments, receivables, prepaid, liquidity, information management, commercial cards etc
Ideally to have three + years of experience in wireless & mobile industry or mobile banking
Commercial acumen
Relationship Building
Innovation and creativity
Bachelor’s required, Master's preferred

Transactional Banking & Deposit Product Manager Resume Examples & Samples

Maintain and manage the Liability product set
Ensure competitive and up-to-date product offerings for Accounts, Account transactions, Savings and Deposits, as well as Debit Cards
Ensure that the pricing strategy is constantly up-to-date and in line with market and regulatory changes
Ensure that relevant client documentation is constantly updated, specifically GBTC, T&Cs, client forms, marketing materials
Ensure that relevant tactical promotions for customers and sales are in place
Deliver sales- and financial results
Ensure and drive sales of WM products and services to all relevant customer bases and achieve revenue and profitability targets
Work closely with sales managers to ensure that sales and revenue targets are achieved
Implement marketing and sales incentive programs to boost sales
Identify, lead and contribute to initiatives aimed to build customer satisfactions (NPS etc.), build customer balances
Manage customer life cycles, on-boarding, portfolio management and also specific focus on attrition management
Manage co-operation with back-office and supporting functions (Legal, Compliance, Marketing, Finance)
Ensure tight control environment
Work on the bank integration process which Citi is currently undergoing
Expert knowledge and understanding of Liability products and processes is an advantage
Expert knowledge and understanding of Citi systems is an advantage
Good knowledge of banking and financial services
Understanding of macroeconomics
Budgeting and forecasting knowledge
Strong business acumen
Strong individual contributor, with high degree of self-reliance and self-initiative
Strong interpersonal, relationship management and presentation skills
Strong written, verbal, problem solving and analytical skills
Ability to work under pressure and meet tight deadlines
Awareness of Citi people processes, policies is an advantage
Graduate or Masters level education
At least 2 years of experience in Banking

Product Manager, Banking Services Resume Examples & Samples

Partner with technology, operations and other stakeholders to drive product and service enhancements
Partner internally to develop and execute business development campaigns and incentives to engage branch and call center employees to offer cards to their clients
Work with key stakeholders to identify and implement process / platform improvement opportunities
Enhance the servicing model and escalations process to better serve the needs of a sophisticated, high net worth clients
Serve as an escalation point for client service issues such as those related to underwriting decisions, card applications, point of sale, rewards fulfillment and call center servicing. Coordinate relevant stakeholders to respond to and resolve issues as they arise
5(+) years of professional experience
Experience leading cross functional projects and associated timelines
Functional experience in some or all of the following: product management and development, strategy, marketing, communications, finance
Excellent communication, coordination, and relationship building skills
Strong desire to lead projects, propose innovative solutions, and drive results
Delivers engaging, informative, well-organized presentations to senior management
Strong interpersonal skills with a demonstrated ability to gain buy in across multiple disciplines and drive execution
Strong project manager, able to direct multiple work streams simultaneously
Meticulous follow-up and follow through
Ability to work under tight timelines
Detail orientated with strong organizational, analytical and logic skills
Display entrepreneurial initiative, and comfort working in a fast paced environment
Excellent Excel, PowerPoint, data management skills

Product Manager, Banking Services Resume Examples & Samples

Design and manage compelling product value propositions and work with marketing and research teams to validate product constructs with clients and FAs
Lead the team responsible for creating detailed business requirements for technology development
Partner with Private Banking Operations to develop comprehensive cross-channel service delivery models
Work with digital banking teams to ensure banking products have full online and mobile servicing, payment and account management capabilities
Identify and negotiate vendor partnership agreements with external service providers
Work closely with Risk and Fraud Operations and other groups to ensure products have appropriate risk management and fraud prevention policies and procedures in place
Continuously review financials and key performance indicators to identify opportunities to improve product usage, account growth and financial performance
Drive Marketing and Field Engagement activities in partnership with cross functional teams to drive impactful growth campaigns
Ensure products function in compliance with all applicable laws and regulations and have clear and up to date terms and conditions
Minimum five years’ experience in financial services product management and development
Working knowledge of payment product functionality and regulations
College degree required
Self-starter with strong drive for results
Ability to communicate complex subject matter to senior management
Ability to effectively navigate in ambiguous situations and highly complex environments
Strong organization and analytical skills and attention to detail
Demonstrates positive initiative and leadership and comfortable working in a fast paced environment
Ability to delegate work responsibly
Problem solving and strategizing capabilities
Excellent Microsoft Office skills including the building of Power Point presentation decks

Senior Digital Banking Product Manager Resume Examples & Samples

A high level of curiosity, comfort with ambiguity and willingness to challenge the status quo
Entrepreneurial spirit, comfortable working in a fast paced environment
10+ years product management experience within the financial sector, or similar industry
3+ years of experience within digital product management
Prior experience managing medium to large projects is an asset
Strong and current knowledge of digital and online technology including usability and user experience
Understanding of how emerging technologies can affect customer experience and business models and present non-traditional competitors, and passion for researching and understanding these trends
Extensive knowledge of Personal and Commercial Banking environment
Extensive knowledge of the digital channels

Business Banking Deposit Product Manager Resume Examples & Samples

Remote Deposit Capture – Management of the retail remote deposit capture product for consumers and businesses. Responsibilities include relationship management with vendor, developing and managing projects to enhance product usage/risk controls/production issues, monthly reporting of metrics, risk management, and operational management
Viewpost – Management of an electronic invoicing and payments solution for business customers. Responsibilities include development and management of marketing campaigns, sales force training, vendor risk management, monthly reporting of metrics, risk management, and project management
ADP – Management of business payroll partnership with ADP Payroll, Inc.. Responsibilities include development and management of marketing campaigns, sales force training, vendor risk management, monthly reporting of metrics, and project management
Entitlements – Management of Capex project to allow business customers the ability to delegate OLB and mobile functionality to user access roles. Responsibilities include providing business line input to enterprise project team, requirements development, forecasting, and BCRA and vendor negotiations. Position will be responsible for product management once deployed
Enhanced Future Payment and Cash Flow Management Capabilities including management of future cap ex for payments (Online Wires, Real Time Payments, Simple ACH/Same Day ACH and information integration, and SSO’s for Viewpost/ADP delivered through OLB/Mobile. Responsibilities include providing business line input to enterprise project team, requirements development, forecasting, and BCRA and vendor negotiations. Position will be responsible for product management once deployed

Mobile Banking Product Manager Resume Examples & Samples

Manage Mobile Banking product plan by ensuring changes in market, business priorities, integration needs and technology advancements are reflected. Identifies risks and challenges, opportunities and growth strategies. Present status update presentations as needed
Demonstrate leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved
Prepare and present product roadmap reviews as well as providing product’s general strategic direction
Manage project inventory during budget planning process, interlocks on all companion activity, and prioritize as necessary to execute against plan throughout the year
Manage product roadmap updates, ensure timely delivery, and provide business reasons for changes
Engage and interact with clients during feedback sessions, focus groups, user groups and conferences
Act as product launch manager when appropriate for new products or rollouts of major releases
Collaborate with Marketing and Sales to provide content for market messages, sales collateral and RFPs
Complete business scope documents and define and document user personas for individual products
Manage vendor relationships key to product delivery as needed
Coordinate and facilitate pilot activities acting as primary contact with client, securing pilot agreement, and monitoring progress. Determine success criteria and recommend “go / no go” decision
Act as escalation point for client issues that require product change resolution
Work closely with development teams to review enhancement requests for strategic value
Work closely with support teams (e.g. Implementations, Legal, Service Delivery, Pricing, Billing, etc.) to ensure successfully delivery and support of product
Provide presentations to clients, prospect briefings, and internal group meetings

Digital Banking Product Manager Resume Examples & Samples

Sound knowledge of digital client interaction
Excellent digital and verbal communication skills
2+ years of product or project management skills
Demonstrated ability to self-direct work efforts, meet deadlines, and produce consistent high quality work
Direct, external client interaction experience
Experience in rolling out large and complex programs
Team player with ability to evidence leadership and build consensus while working within a matrix organization

Workplace Banking Product Manager Resume Examples & Samples

Build go-forward workplace banking strategy to include target client segments, market assesment and business/consumer insights, differentiated value proposition (to include products, benefits, distribution channels), and corresponding business case including financial benefits and required investments
Lead cross-functional team to build out and implement the resulting workplace banking strategic roadmap over a multi-year period – with a clear focus on fast tracking value attainment in 2017
Define annual operating plan for workplace banking to include sales, marketing, and product tactics each year – all of which will ladder up to the larger strategic plan. Partner closely with key constituents (e.g., branch distribtuion, marketing, financial wellness, retail product, SB/BB/MM) through planning process as well as during the implementation and measurement of operational plans throughout the year
Quantify workplace banking’s contribution to retail product sales (e.g., checking, credit card), partnering closely with retail Product Managers to incorporate inputs into forecasting processes – based on workplace banking’s annual operating plan
Identify key measures of success for Key’s workplace banking program, partnering with Client Insights and KTO to design and launch systemic performance reporting and controls for the program
Ongoingly, lead national operating rhythm with K@W Field Sponsors and K@W RMs to review monthly performance, contuniually solicit front-line feedback and manage the operating plan
Contiunally assess competitive landscape, industry trends, market demand and front-line feedback to optimize Key’s workplace banking program
Lead cross-functional team (with sales and service delivery, products, and human resources among others) to materially enhance value proposition of banking and financial wellness benefits available to Key’s employees. Define measures of success and reporting to monitor progress over time with expectation of significantly increasing awareness, usage and advocacy of Key’s retail products and services among KeyBank employees
Drive the technology requirements for new and existing workplace banking enhancements, including appropriate test planning and gating rollout process
Lead teams cross functionally, including Sales and Marketing, Client Experience, Branch and Call Center Operations, Technology, and Legal and Compliance to ensure timely delivery of workplace banking projects
Strong analytical thinking and the ability to forecast; proficient with Excel
Understanding of consumer banking products and needs; experience with business client needs a plus
Experience in designing and launching new products/programs required
Self-starter and team player with a structured approach to achieve tight timelines on complex deliverables
Strong presentation and Powerpoint skills
3-5 years experience in product development or product management preferred
Proven ability to drive projects from concept to rollout in cooperation with various partners

Digital Banking Senior Product Manager Resume Examples & Samples

7+ years in UX field with an emphasis on interaction design for web and mobile apps
Ability to quickly visualize concepts for online banking solutions for both consumers and business clients
Working knowledge of HTML and CSS to build prototypes
Experience in supporting usability studies and analyzing research results
Ability to collaborate with front end developers and engineers
Ability to work in collaborative team-oriented environment
Develop partnerships among peers and leaders within the line of business
A concrete approach and understanding for a design process

Transaction Banking Connectivity Product Manager Resume Examples & Samples

Develop and manage the strategic goals of the connectivity channels and align/coordinate with other areas of the bank as appropriate
Analyze and evaluate new concepts, determine feasibility and market potential
Recommend new strategies to enhance and improve MUFG Union Bank’s competitive position
Advise management of potential new product capabilities through preparation of strategy presentations which define markets, product design, profitability, alternative systems, operating expenditures and capitalization
Manage existing connectivity product lines, ensuring that state-of-the-art technology is applied to delivery systems
Maintain an awareness of major industry trends and evaluate enhancement opportunities
Responsible for preparing annual Bank forecasts of product volume, revenues and costs
Develop strategies for pricing, advertising, marketing and training for assigned product lines
Review and manage requests from line management to modify and/or change the design of existing products
Leverage solutions across multiple markets to improve time to market, create a consistent customer experience and manage delivery costs
Approve daily operational problems regarding customer implementation and vendor technical problems on an exception basis
Support Sales in consulting and advising clients of our file capabilities
May assist in the overseeing/training of more junior level employees
Actively ensure compliance with the Bank's Business Standards of Conduct and all Patriot Act, CIP, Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, and other regulatory and compliance policies and procedures
Actively participate in any required corporate and business line Compliance Training
Typically requires B.A. or B.S or equivalent experience MBA preferred
10 + years of technical experience and management experience
Proven experience on file and Host-to-Host development projects
Wholesale banking experience required
Experience defining and managing new products, services and enhancements for delivery via file and messaging channels
Outstanding interpersonal oral and written communication skills and matrix management skills
Outstanding strategic and project planning with an execution track record in eCommerce
Financial Services experience required
Actively ensure compliance with all web related security, fraud and application related rules and regulations including Patriot Act, CIP requirements, and other regulatory and compliance policies and procedures

Senior Product Manager, Banking Resume Examples & Samples

Gathers and analyzes competitive data and monitors market trends and demographics developing strategies for the development of Banking (cash management) products and services
Monitors the markets serviced by the products. Follows target market shifts in buying and analyzes trends
Maintains a thorough knowledge and awareness of legal requirements, regulatory environment, legislative changes, and marketing trends in the banking industry to determine the direction for new products or enhancements to existing products
Works closely with systems and banking operations areas to assess processing capabilities of changes on existing systems and operations and to determine the measures required for development and implementation
Determines product pricing and projects profitability and future direction of new/existing products
Monitors revenue and the sales of the banking (ACH/cash management) products; provides management reporting for assigned product areas
Assists sales and servicing with new business presentations to clients
Knowledge of banking/ACH product management usually acquired through related work experience is required to coordinate the development of banking/cash management products
Negotiation and client servicing skills are necessary to consult with client discussions
Planning, organizational, and leadership skills are necessary to oversee the project development
ACH; Wire Transfer product experience required

Product Manager Daily Banking Resume Examples & Samples

Define & manage solutions offered to ING customers in the area of shopping – including existing and new payments method
Execute and further develop the strategic plan to ensure ING provides a differentiating customer experience in the area of payments together with marketing and digital channels
Follows up on the customer satisfaction, revenues and cost performance of the products in his area in collaboration with other product managers, sales & marketing
Identify innovation opportunities and support ING ambition to be a demonstrative leader in innovation
Ensure clear communicationinternally around Daily Banking solutions and provide accurate and up to date documentation for our customers
Represent ING for his product area in various (external) committees

Deposits Product Manager Global Transaction Banking Resume Examples & Samples

Deliver the key financial indicators and P&L for CASA products
Devise & Execute strategies to drive balances and customer accounts
Execute and align against the cash and liquidity management strategies
Manage various stages of a product life cycle, including product conceptualization, concept validation, value proposition development, business case development, defining user requirement, validating functional specifications, user acceptance testing, product launch/rollout, commercialisation, stakeholder training and BAU management
Set product policies and ensure its compliance. Liaise with key business partners and stakeholders to ensure effective risk mitigants are in place to manage risks associated with provision of the product
Execute or coordinate process improvements to enhance profitability
Pro-actively research on economic trends, industry, market competitor and regulatory developments and evaluate the impact and implications to the business
Support in development and provision of relevant MIS and analytics to senior management to track and drive product performance and identify opportunities for cross sell
LI-JL

Mobile Banking Product Manager Resume Examples & Samples

Participate and provide direction in larger group conversations involving business stakeholders to help drive and influence our overall product and company vision
Demonstrate thought leadership and champion the digital channel vision to partners and stakeholders
Utilize quantitative and analytical skills to demonstrate benefit realization of initiative and projections of investment
Extensive knowledge and experience with creating and managing business requirements and user stories for software platforms
Experience creating requirements documentation and managing application roadmaps

Mobile Banking & E-wallet Product Manager Resume Examples & Samples

Define and initiate new products and product features, as well as related process requirements
Shape the product vision, create and own the product roadmap that will enable the app to meet the business objectives
Define requirements for all new product & features deliveries and managing the priority of these
Create optimisation plan, identify interventions and write requirements to improve existing product performance against key business metrics
Work with a range of stakeholders across multiple areas to understand new business needs and translate them into product requirements
Works alongside Innovation and Digital / IT to enact product systems and process change/enhancement
Manages digital evolution in the country and enhance and build e-wallet leading the evolution to digital customer experience in the market
Systems and process changes associated with the continuous product portfolio review will be the responsibility of Innovation ( IT/Digital functionalities)
Drive the execution of the product roadmap working with multi-location development teams in a fast-paced, agile environment
Provide guidance to the Development team as required to ensure execution and delivery is up to standard
Participating in user testing initiatives
Define reporting requirements in order to monitor product performance against key success criteria
Provide direction and input on online marketing strategy that will raise customer awareness and drive a significant (and sustained) increase in app / interface usage
Effective management of a significant marketing and development budget - demonstrating quality of delivery and return on investment
Drive together with the Product Management Head the PSD2 strategy implementation
Drive together with the Product Management Head the Fintech strategy
Set up the Commercial Action Plan in regards to digital experience and e-wallet usage
Provides support and services to sales with communication and training on product functionality and enhancements

Senior Transactional Banking Product Manager Resume Examples & Samples

Proven strategic business awareness
Highly developed analytical skills, problem solving and planning abilities
Communication skills both written and oral
Strong numerical skills for calculation of statistics, figures and targets and understanding of product profit drivers
A first degree (e.g. BA, BSC, B.Comm)
A detailed understanding of product offerings in the wider financial services industry
A thorough understanding of customer segmentation theory and practice
A good understanding of legislation related to financial services and channel delivery
A detailed knowledge of product profit drivers, with proven experience of income and cost management
Fully competent on Microsoft Office, especially MS Excel