Recovery Analyst Resume Samples

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L Yundt

Lonnie

Yundt

3839 Breitenberg Motorway

Detroit

+1 (555) 697 4122

3839 Breitenberg Motorway

Detroit

Phone

p +1 (555) 697 4122

Experience Experience

Houston, TX

Max Recovery Analyst

Houston, TX

Swift, Quitzon and Hodkiewicz

Houston, TX

Max Recovery Analyst

Provide LOB entity level cash management oversight in NA, EMEA and Asia/Pacific
Provide support on LOB global cash clearing account reconciliation reporting for GLRS p&l substantiation
Work with Maxis Support IT team to build out automation, controls and efficiencies on all TM related reporting processes on the proprietary database platform
Provide oversight on global cash reconciliation processing in NA, EMEA and Asia/Pacific
Provide claim level remit data weekly and monthly reporting to all external 3rd party servicers
Administer daily cash reporting to the LOB and servicers via the Max Automated Reconciliation System
Support all OPICS sub-ledger reporting activities feeding GL’s in NA, EMEA and Asia/Pacific

Phoenix, AZ

Claim Payable / Recovery Analyst

Phoenix, AZ

Maggio, Simonis and Terry

Phoenix, AZ

Claim Payable / Recovery Analyst

Investigate and follow up on provider issues requested from the provider services area, provider relations area and upon direct provider requests
Provider proper documentation for claims which placed the provider in a Negative Balance or Offsets, or were used to retract negative balances
Send out letters to providers requesting payment, at 59 days, or 30 days for Non par providers
Recover money owed by providers on claims erroneously paid to providers by way of the Negative Balance or Offset process
Updating vendor files based on Form W-9 sent in by providers
Investigate and follow up on provider requests
Adjust claims/re-key claims on improperly paid claims identified by providers

present

Philadelphia, PA

Senior Recovery Analyst

Philadelphia, PA

Ankunding-Lind

present

Philadelphia, PA

Senior Recovery Analyst

present

Identifies and develops new recovery opportunities
Audits allowances, trade discounts, terms and funds obtained by Kohl’s
Completes recovery projects to ensure negotiated funds are obtained in their entirety
Documents justifications for recovery amounts
Collaborates with work partners to ensure recovery issues are resolved
Obtains recovery approvals from business partners and company executives
Supports Merchant contract renewals and maintenance

Education Education

Bachelor’s Degree in Business Administration

Oregon State University

Bachelor’s Degree in Business Administration

Skills Skills

Able to perform basic mathematical calculations, balance and reconcile figures, and transcribe accurately
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Proactive, detail oriented, client and team focused, self-motivated, quality minded
Knowledge of basic legal compliance issues pertaining to collections, bankruptcy and credit reporting
Interpersonal skills - able to work effectively with other employees, patients and external parties
Strong understanding of the VCI Collections process
Experience interfacing with third party collection agencies and law firms
PC literacy
Communication - communicates clearly and concisely, verbally and in writing

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15 Recovery Analyst resume templates

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Iris Default & Recovery Analyst Resume Examples & Samples

Works proactively and closely with risk analytics managers to develop and implement Standard Operating Procedures to improve business risk analytic and data gathering processes
Works closely with Risk and Finance peers to consolidate and validate reporting
Develop and implement Source of Record documentation and training
Own and develop control plans including follow-up with business to resolve identified open items
Prepares monthly performance reports on default recoveries and prepares presentations for portfolio deep dives
Must be willing to work out of an office in Norwalk, Danbury, Irving, Chicago, Scottsdale
Good communication skills with the ability to prepare clear communication and confidently present meaningful analysis
Knowledge of risk/regulatory reporting processes/requirements
Good Project Management skills across a matrixed environment
Six Sigma Quality Experience
Ability to adapt quickly to new business-specific technologies
Experience with creating SQLs and datamining
Understanding of debt and lease-related financial accounting concepts

Recovery Analyst Resume Examples & Samples

Excellent analytical skills and decision-making ability
Knowledge of insurance, subrogation, and personal injury law desired
Previous paralegal experience and/or education such as a paralegal certificate/degree is desired
Associates/Bachelors degree is a plus

Cost Recovery Analyst Resume Examples & Samples

Review invoices and ensure billing maximization is achieved
Monitor job performance and document trends in under-performing accounts
Complete internal audits that evaluate systems, procedures and results, identifying issues related to cost recovery and financial performance
Review contracts, proposals, and bids to understand terms and conditions and to ensure all agreed upon items are being adhered to
Complete reports that are linked to key performance indicators (KPIs) to track progress of the cost recovery team
Assist in the documentation of internal processes and policies
Interface with other functional and technical groups within the organization
Communicate with branch offices to ensure developed standards are adhered to and necessary follow-up is completed
Bachelor’s degree and 1 - 2 years of experience required
Strong interest in Business
Desire to learn and develop analytical skills in a challenging work environment
Proficiency with Microsoft Office, particularly Excel
Strong organizational and multi-tasking abilities

Asset Recovery Analyst Resume Examples & Samples

Assist in managing a portfolio of troubled loans in the workout group; middlemarket commercial/corporate loans and CRE loans
Prepare approval packages for loan renewals and loan modifications (utilizes underwriting and workout skills)
Maintain a high level of knowledge for credit structuring and underwriting
Periodic review of portfolio to ensure loans are classified with proper risk rating and maintain sufficient reserves
Assist workout officers with the evaluation of a borrower's ability to repay obligations
Assist workout officers with the development of problem loan workout plans
Participate in structuring the workout
Bachelor’s degree required, preferably with emphasis in Business or Finance
Minimum one year in banking with formal bank credit training required
Minimum of two years of related work experience; grade differentiation will be determined by the candidate's overall experience and background
Must be detail oriented
Must have the ability to learn through observation and take direction
Work with minimum supervision
Requires superior analytical, oral/written communication and interpersonal skills
Must be comfortable interacting with large groups of customers and senior management, as well as making written and oral presentations
Proficient knowledge in Microsoft Word & Excel
Must have the ability to perform research using various internal search engines
May be asked to travel as needed

Recovery Analyst Resume Examples & Samples

Assist the Vendor Support Analysts, including management of communication with external bankruptcy vendors, collections agencies and attorneys, providing of appropriate account information, reviewing of settlement offers, tracking of weekly remittances, and creation of regular performance reporting for management
Perform collection activities for specialty portfolios such as special handling, post charge-off probate, bankruptcy and other accounts as assigned by management
Perform collection activities for deficiency and EWU queues, including contacting customers via telephone and effectively resolving past due balances to ensure the most profitable resolution
Review monthly vendor, agency and legal service invoices and submit for timely payment including production of daily, weekly and monthly reporting as needed or assigned
Provide support to Recovery and Fraud duties and projects as assigned
Support the bankruptcy operational duties including account review and reconciliation, assignment of appropriate case action, consultation with legal services, timely filing of unsecured claims, and processing of Chapter 13 trustee disbursements and customer payments
Investigate and resolve customer inquiries, claims, disputes and complaints to mutual satisfaction of company and customer
Provide flexibility to the recovery team by assisting with all Recovery-related functions, as assigned by supervisor or management
3 years automotive finance experience
Strong understanding of the VCI Collections process
Knowledge of basic legal compliance issues pertaining to collections, bankruptcy and credit reporting
Experience interfacing with third party collection agencies and law firms

Senior Recovery Analyst Resume Examples & Samples

Identifies and develops new recovery opportunities
Audits allowances, trade discounts, terms and funds obtained by Kohl’s
Completes recovery projects to ensure negotiated funds are obtained in their entirety
Documents justifications for recovery amounts
Expert in Microsoft Excel, Microsoft Access, or other query tools for data mining, analysis and contract review
Excellent analytical skills and technical capabilities
Ability to work well in a team atmosphere and build business partnerships with other functional areas

Principal Recovery Analyst Resume Examples & Samples

The position is responsible for the planning and execution of Business Continuity Plans and Disaster Recovery Events (both planned and unplanned)
Facilitate the testing of applications and/or infrastructure, to validate the ability to recover at an alternate location
Liaising with the Global Business Continuity department and TSG SME’s to ensure the recoverability of infrastructure and applications in a timely manner to meet Federal Regulatory timeframes
Must have great communication skills and experience in facilitating team meetings
Acts in a program leadership role to apply crisp organizational skills to deliver process improvements and solutions
Provides hands-on coordination of the complete Crisis Management System, in direct support of TSG staffing
Optimizes and leverages available systems, tools, and resources including project tracking, metrics, and reporting tools
Consistently recommends process improvements that streamline DR/BC processes, work to reduce expenses, and deliver quality process solutions
Assists stakeholders in defining and documenting DR/BC business requirements, allocating resources, creating and maintaining a tracking system that reports progress toward TSG goals
Effectively communicate and document relevant information to senior management team and will resolves and/or escalate issues in a timely fashion with clear objectives

Credit Recovery Analyst Resume Examples & Samples

Proficient in Microsoft Excel, Word, and Outlook
Fluency in German is essential
Strong analysis experience and attention to detail required
Able to grasp complex issues and look beyond the obvious
Ability to make sound business decisions
Fluent German language skills are essential

Recovery Analyst Resume Examples & Samples

Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Proactive, detail oriented, client and team focused, self-motivated, quality minded
PC skills - demonstrates proficiency in Microsoft Office applications, patient accounting systems as required
Able to perform basic mathematical calculations, balance and reconcile figures, and transcribe accurately
Bachelor's degree in Business Administration or a related field preferred (but not required with sufficient, related experience)

Senior Recovery Analyst Resume Examples & Samples

Provide expertise by reviewing, researching, and resolving all types of accounts in a credit balance to bring final resolution and root cause analysis for health plans, commercial customers and government entities
Fundamental Execution: Plan, prioritize, organize and complete work to meet established production goals, quotas and deadlines in a fast pace and ever changing environment
Communicate and/or meet with the provider appropriately to ensure Optum is meeting the needs and expectations of the provider and build a good rapport with the provider contacts by establishing professional working relationships to ensure operational efficiency
Anticipates customer needs and proactively identifies solutions, be accountable for improving business operations
Accounts receivable follow up and resolution
Analyze and identify trends and provide reporting as necessary
Work independently with little direct onsite supervision
Intermediate proficiency with PC and Windows
Intermediate level of proficiency with Excel required (i.e. sorting, summing, creating bar graphs, formulas)
Working Hours - business hours - 40 hours standard, OT if business needs dictate but not regular
Ability to travel, 2 week training program held in Tennessee and then up to 25% of the time (generally local, but some overnight) may be required
3+ years of experience in Claims Recovery and Resolution or an operations based environment
Healthcare Finance experience with a focus in Auditing and/or Analysis
2+ years of Account Management or Customer Service experience
Basic proficiency in math and thinking analytically and strategically
Previous experience working in a client facing role and/or working onsite at a client site
Previous work within the community giving back or volunteering time and resources
Ability to work in a dynamic environment both independently and in a group setting
Strong Communication and Customer Service skills

Debt Recovery Analyst Resume Examples & Samples

Ensure that all debt placement and supporting transactions are performed within agreed SLA’s and compliant
Production and distribution of monthly debtors’ performance pack for all third parties to enable effective performance management
Hold meetings and forums relating to debtor performance, highlighting both weaknesses and strengths in the current strategy
Propose and agree strategy improvements with the operation in order that cash and bad debt targets are met in both the short and long term
To play a pivotal role in the agreement of monthly cash and bad debt targets and the operational KPIs which underpin these metrics
To be able to contribute intelligently and constructively to various elements of the end to end collections process and drive balance sheet improvement via the debtors ledger
To build robust and beneficial relationships with the various parties who contribute to debtor performance and targeting
Experience of working in a high volume consumer market such as telecoms or credit card industry
Experience of credit policy and credit checking in high volume industry
Technical experience of using industry standard credit checking tools and software
Project management/support experience
Able to develop and manage relationships with senior stakeholders
Experience working in a similar role
Good education and strong ability mathematically
Degree in mathematics

Underpayment Recovery Analyst Resume Examples & Samples

Makes use of high volume reports to review historical payment information and determine the accuracy of reimbursements
Reviews hospitals managed care contracts to determine appropriate application of rates, provisions and terms
Identifies potential underpayment trends through comparison of managed care contracts to actual reimbursement information via contract management technology
Applies analytical techniques during report review to remove inaccurate information and potential false positive returns
Investigates third party payor policies and contracts to verify accuracy of underpayment variances according to published payor guidelines
Interfaces with Underpayment Contract Analysis team to refine contract models if discrepancies are identified
Makes initial contact with payor to verify patient benefits and eligibility to screen out denials, plan type and other demographic information that may negatively impact the accuracy of identified potential underpayment trends
Reports underpayments and underpayment trends to management and audit team for pursuit and collection
Meets established individual and team goals for volume and value of underpayments identified
BA/BS in business or related concentration
Minimum 3 years’ experience in healthcare operations and data
Proven knowledge and experience in managed care contracts
Strong analytical acumen
Clinical experience in areas of the Operating Room, Materials Management, Laboratory, Nursing or other clinical areas

Debt Recovery Analyst Resume Examples & Samples

Not Required
Debt collection call center experience providing responses to inquiries by telephone and through written correspondence to delinquent debtors
Researching and analyzing information from various data systems such as Call Tracking System, TOP Web Client and IDMS data systems; AND
Working with or analyzing various financial statements
A master's degree or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related

Principal Recovery Analyst Resume Examples & Samples

Infrastructure support/management experience in a Mainframe, Distributed Systems, Network and Storage
Planning, maintaining, and supporting contingency systems and back-up data centers
This job includes managing and editing disaster recovery playbooks and facilitating disaster recovery testing. Being familiar and certified in ITIL standards for Incident, Problem, and Change Management is also a plus
Extensive experience with Microsoft Office Word, Excel, and PowerPoint to be utilized is needed to help in metric report development and tracking

Senior Recovery Analyst Resume Examples & Samples

Bachelor’s Degree or Higher
2+ years of experience with computers and Windows PC Application
Intermediate level of proficiency with Excel required (i.e. sorting, summing, creating bar graphs, and formulas)
Working Hours - business hours - 40-hours standard, over-time if business needs dictate but not regular
Ability to travel, 2-week training program held in Tennessee and then up to 25% of the time (generally local, but some overnight) may be required
Previous experience working in a Client Facing role and/or working onsite at a client site
3+ years of experience in Claims Recovery and Resolution or an Operations based environment
Previous Leadership experience

Specialist Recovery Analyst Resume Examples & Samples

Recovery & Resolution - Ongoing Review and feedback of Recovery & Resolution Plans
Service Level Description Oversight and Co-ordination of updates and creation of new SLD’s
AML Sanctions Co-ordinator
CASS contact - The CASS Contact is the subject matter experts (SMEs) / assigned individual supporting core CASS functions within the business, operational function and/ or business partner groups. They are the primary contact for relevant CASS related queries and will provide information upon request by Compliance, Risk, Legal and the Office of the CF10a as required. The CASS Contact must work with their line manager to ensure that related business policies, procedures, systems and controls are compliant with CASS rules

Risk Recovery Analyst Resume Examples & Samples

Prepare monthly files to be sold to debt buyers
Prepare accounts to be placed with Agency
Manage central database of sold/placed accounts
Provide monthly reports and review of invoices from Agency
Strong knowledge of MS Excel, MS Access and the ability to use and create macros
Proven ability to manage a database
Strong communication skills (bilingual would be an asset)

MYS Ctsm Kl-disputes & Recovery Analyst Resume Examples & Samples

Activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan
Make sound judgments and decisions on the alerts in accordance to the operating guidelines, procedures and customer interaction module and escalating issues as necessary
Analyze alerts and investigate transactional activities to detect suspicious fraud activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan
Excellent organization skills - ability to multitask and prioritize work
Excellent communication, judgment and problem resolution skills
Familiar with Credit Card/Banking industry regulations are highly preferred

Senior Recovery Analyst Resume Examples & Samples

Experience working with a Health Plan on determination and administration of Plan benefits and eligibility requirements
Experience with medical claims recoveries and overpayments
Experience with training employees on 1:1 and in classroom environment
Experience with overpayment collections
Strong analytical and problem solving skills, independent decision making skills

Civil Collections Recovery Analyst Resume Examples & Samples

Manage and provide technical and administrative assistance that affects all aspects for the civil recovery program
Support all aspects of the civil recovery program and related systems to include but not limited to: SIS, CCR, FLPM, Angel, Innovis, POS, Portal Apps, and Network applications
Develops and maintains reports for Stores and other key management relevant to the civil recovery program. Ensures report information is accurate and actionable so report has business analysis
Manage outstanding and/or uncollected debts owed to the company
Assist customers in making payment arrangements and process payments
Administer and monitor collection accounts and establish personal objectives to evaluate your professional growth
Input tracking data for statistical analysis
Respond to correspondence
Follow-up on compliance issues and trace incorrect customer information
Complete special projects as assigned by supervisor
Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores
Bachelor’s degree or background in collections preferred
Ability to communicate with peers, managers, general public, and sensitive customers
Ability to communicate over the phone, via e-mail, and memos with proper etiquette
Fluency in English and Spanish is a plus
Able to use a calculator
Develops and maintains reports for Stores and other management relevant to assigned area
Must be able to use good judgment and critical thinking skills when carrying out instructions furnished in written or oral form
Strong leadership profile and excellent negotiation skills
Strong functional knowledge of MS Office, MS Access, Sharepoint, SQL, and Web Portal
Must be a highly motivated, detail oriented, well-organized, self-starter that possesses the ability to follow instructions and consistently act in a professional manner

Workout & Recovery Analyst Resume Examples & Samples

Assists a team of Workout and Recovery Asset Managers in the management of a portfolio of non-performing loans
Maintains and updates procedures, as necessary
Reviews and validates month-end and quarter-end data for all necessary reporting
Addresses recurring issues as needed, for example
Workout and Recovery Analyst I
Workout and Recovery Analyst II: High school diploma required, bachelor’s degree in Accounting/Finance or a related field preferred. Must have 4-6 years of experience in small business banking/lending, commercial lending, credit, accounting, finance or related area. Must have working knowledge of Exception Advisor
Workout and Recovery Analyst III: High school diploma required, bachelor’s degree in Accounting/Finance or a related field preferred. Must have 6-8 years of experience in small business banking/lending, commercial lending, credit, accounting, finance or related area. Must have working knowledge of Exception Advisor

Max Recovery Analyst Resume Examples & Samples

Provide oversight on global cash reconciliation processing in NA, EMEA and Asia/Pacific
Administer daily cash reporting to the LOB and servicers via the Max Automated Reconciliation System
Administer no-buy cash reporting on all client cash received on claims which have been repurchased by the client
Process monthly servicer invoice reconciliations for timely payment of all servicer invoices
Process all client direct payment wires and checks in conjunction with the MO deal administration team
Work with Maxis Support IT team to build out automation, controls and efficiencies on all TM related reporting processes on the proprietary database platform
Assist in the production of a weekly metrics reporting deck for review with the front office and middle office senior management as required
Excellent virtual team and interpersonal skills, ability to partner with teams spanning operations, technology, finance, Mumbai internal servicing team, 3rd party external servicers, and the NY based MO
Analytical skills, reviewing and analyzing data
Knowledge of Sybase, PowerBuilder a plus
Some roles will require 4-10 weeks of training in United States and/or India

Claim Payable / Recovery Analyst Resume Examples & Samples

Adjust claims to reflect refunded checks and voided checks
Adjust claims/re-key claims on improperly paid claims identified by providers to reduce or retract negative balances or offsets
Adjust claims/re-key claims on improperly paid claims identified by providers
Balance and report funding requests for required accounts
Extract and report claim data requested by DPW
File affidavits on behalf of the providers who dispute deposits made with Health Plan checks
Investigate and follow up on provider issues requested from the provider services area, provider relations area and upon direct provider requests
Investigate and follow up on provider requests
Invoice providers on claims paid on their behalf
Mailing of 1099 coupons and reporting timely to IRS
Maintain mail date integrity
Mentor new employees
Participate in training programs
Provider proper documentation for claims which placed the provider in a Negative Balance or Offsets, or were used to retract negative balances
Recover money owed by providers on claims erroneously paid to providers by way of the Negative Balance or Offset process
Report all Daily Claims Payable check runs for all bank accounts
Send out letters to providers requesting payment, at 59 days, or 30 days for Non par providers
Send/Verify/Report all checks issued and voided to the issuing bank
Testing and documentation of new enhancements
Update vendor bank files for EFT and ACH payments
Updating vendor files based on Form W-9 sent in by providers
College education or training is preferred. 2 years experience in claims processing/adjusting is required
Ability to use QWERTY keyboard
Knowledge of basic accounting skills
Competency in MS Office and PC skills required
Ability to demonstrate organizational, interpersonal and communication skills. Ability to perform multiple tasks while maintaining production and quality standards

Contaminated Remains Recovery Analyst Resume Examples & Samples

Bachelors Degree is required . Additional years of experience can substitute for a degree
4 or more years of related operational experience (CBRNE related)
Experience must demonstrate some measures of military operational experience in the filed or training military personnel in some capacity
Experience working in all levels of MOPP gear handling handling chemically contaminated equipment with the following
Proficient in all facets of Microsoft Office
Must be able to effectively operate in a demanding team environment, strong interpersonal skills, flexibility, and a high degree of demonstrated professionalism
Military Test and Evaluation experience,
Joint Test and Evaluation experience is highly desired
Previous experience in OIF or OEF is highly desired
Prior experience working on Joint or Service Publications