Representative, Credit Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the representative, credit job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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K Towne

Kariane

Towne

759 Rico Stream

Chicago

+1 (555) 130 2806

759 Rico Stream

Chicago

Phone

p +1 (555) 130 2806

Experience Experience

Chicago, IL

Representative, Credit

Chicago, IL

Bins-Deckow

Chicago, IL

Representative, Credit

Review invoicing, purchase orders and other documentation to resolve billing disputes and ensure prompt collections
Research and resolve account problems and discrepancies with sales departments and/or customer
Resolve chargebacks and disputed items through contacts in the Billing and/or Sales departments and follow up with customer for prompt collection
Receive telephone inquiries and answer routine questions on department policies referring unusual or non-routine matters to supervisor
Respond in Spanish internally and externally through written and verbal communications
Analyze all divisional customer account set up requests in order to eliminate the risk of duplicate customer codes from being set up
Process Canon’s Customer Code new issuance and modification requests on a daily basis

New York, NY

Credit Account Representative

New York, NY

McLaughlin-Steuber

New York, NY

Credit Account Representative

Self-manage daily workload to meet individual metrics and departmental accountabilities
Processes guarantor refunds on credit accounts created by guarantor overpayment
Processes insurance company refunds on credit accounts created by overpayments from insurance companies
Provide effective customer service to internal/external customers
Communicate with Credit and Sales management regarding collection issues, pending orders, or customer service issues
Monitor A/R to ensure receipt of payment within standard or contracted terms
Determine root causes of delinquent payments and negotiates payment arrangements

present

Houston, TX

Representative, Credit & Collections

Houston, TX

Green-Rohan

present

Houston, TX

Representative, Credit & Collections

present

Monthly reporting on assigned collection schedules and customers
Process new customer credit applications and customer reactivations, and submit to Director of Credit for review and approval
Initiate refund of credit balances
Identify credit risk through customer pay habits, market data & industry trade reports and inform Director
Credit approval of new orders
Process audit requests
Process ACH Auto-Debit transactions

Education Education

Bachelor’s Degree in Finance

The George Washington University

Bachelor’s Degree in Finance

Skills Skills

Basic business math and accounting knowledge
Knowledge of collection and deduction resolution procedures and proven negotiation skills
Demonstrated knowledge and experience in reviewing and interpreting reports and data
Ability to follow written procedures
Working knowledge of MS Office suite, especially Excel and Access
Ability to multi-task under pressure
Strong verbal and written communication skills
Detail-oriented with an awareness and focus toward continual process improvement
Excellent written and verbal communications skills
English

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8 Representative, Credit resume templates

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Representative, Credit Resume Examples & Samples

Review invoicing, purchase orders and other documentation to resolve billing disputes and ensure prompt collections
Coordinate / assist in the application of check, wire transfer, and credit card payments with the accounts receivable department to ensure proper application
Resolve chargebacks and disputed items through contacts in the Billing and/or Sales departments and follow up with customer for prompt collection
Receive telephone inquiries and answer routine questions on department policies referring unusual or non-routine matters to supervisor
Respond in Spanish internally and externally through written and verbal communications

Representative, Credit Resume Examples & Samples

Analyze all divisional customer account set up requests in order to eliminate the risk of duplicate customer codes from being set up
Process Canon’s Customer Code new issuance and modification requests on a daily basis
Work directly with Logistics to develop and coordinate freight forwarders and consignees for international customers
Ensure the accurate creation and maintenance of the Customer Code population by working with the Sales and Credit Departments to verify all documentation supplied is correct and uploaded into the database
Ensure that the set-up of customer accounts is in accordance with denied party listing processes
Resolve charge backs and disputed items through internal contacts and follow up with customer for prompt collection
Coordinate/assist in the application of check, wire transfer and credit card payments with the accounts receivable department to ensure proper application
Track and submit for write off any bad debt items. This includes uploading all documents into database and legal review system
Request and obtain tax exempt certificates from customers via email or fax and updating the system
General office duties and projects as required by supervisor
High School degree or equivalent. Some College is preferred
Effective PC Skills necessary, including knowledge of spreadsheet, word processing and communication software through Windows platforms
Strong interpersonal skills and ability to work under pressure needed

Standby Letters of Credit & Guarantees Representative Resume Examples & Samples

Post-secondary school or university degree
2 to 5 years of related or industry experience required (would be an asset)
In-depth knowledge of international rules and practices , governing Standby Letters of Credits and Guarantees
Solid understanding of risk and regulatory requirements of the role
Effective prioritization skills

Credit Account Representative Resume Examples & Samples

Review and resolves pending orders
Monitor A/R to ensure receipt of payment within standard or contracted terms
Process credit card payments
Process letters of credit for payment
Prepare check requests for payments to customers
Determine root causes of delinquent payments and negotiates payment arrangements
Recommend suspension of product shipment or other appropriate action when necessary
Communicate with Credit and Sales management regarding collection issues, pending orders, or customer service issues
Provide effective customer service to internal/external customers
Self-manage daily workload to meet individual metrics and departmental accountabilities
Other projects and duties as assigned
Demonstrated knowledge and experience in reviewing and interpreting reports and data
Knowledge of collection and deduction resolution procedures and proven negotiation skills
Basic business math and accounting knowledge
Detail-oriented with an awareness and focus toward continual process improvement

Customer Credit Management Representative Resume Examples & Samples

Under Limited supervision, and in accordance with all applicable federal, state and local laws/regulations and the Company’s policies, procedures and guidelines, this position
Proactive Portfolio Account Management (invoice to collection activities) -- to include accounts receivable collections, claims identification, resolution, credit card, credit hold process, offsetting, overpayment, unearned cash discount, duplicate deductions, write-offs (based on approved limits), releasing customer held orders (suspensions), customer chargebacks and all other discrepancies that occur on customer invoices
Makes some decisions regarding credit extensions and implemented; conduct customer on-site visits as required to drive favorable business/financial results; customer correspondence (internal/external), via fax and e-mail and customer phone calls to minimize past due receivables and build a favorable financial relationship with the customer
Employ collection techniques as needed to secure payment from customers
Provides clear and accurate (right account numbers, right dollar values, right invoice numbers, etc), direction to Transactions Associate to issue credit adjustments to finalize the “claims resolution” process. All of the above done in accordance with JJHCS policies and procedures as well as Corporate Auditing guidelines
Understanding/utilization of basic financial statement analysis (D&B, Credit Risk Monitor, etc. to assess potential bad debt accounts
With an understanding of Supply Chain processes and Process Excellence tools and methodology, demonstrate the ability to identify the point at which a problem occurred and select the appropriate process and stakeholders to achieve optimal resolution (i.e., our stakeholders are not impacted in a negative way by decisions made)
This may include an analysis of the data/trends, root cause identification and collaborate with key stakeholders to create appropriate action plans to remove barriers to payment
Identifies opportunities for process improvements that will increase efficiency of workflow through the department and/or work towards achieving the goal of the department (reduction in DSO, improved customer satisfaction, cost reduction, risk mitigation, compliance)
Customer risk identification, where possible
Demonstrate proactive risk management by utilizing AR systems/statements, calculate and understand customer’s balances, assess risk and make recommendations to management for company intervention/execution
Maintain required compliance documentation (TRIM)
Performs other related duties as required (Project Work)
Bachelor’s Degree is required. A Degree in Accounting, Finance, or Business is preferred
Three (3) + years’ experience in Accounts Receivable and/or Collections is required
Project management experience and PE Experience is preferred
Strong influencing and negotiation skills is required
Excellent communication skills (both verbal and written) – ability to communicate complex issues in a clear manner to ensure positive impact is required
Intermediate financial analytical skills (ability to utilize AR systems and statements; ability to calculate/understand customer’s balance, assess risk and make recommendations for execution) is required
Working knowledge of Process Excellence tools and methodology to drive to results/process improvements is preferred
Strong collaboration skills to partner with internal organizations (i.e., Field Sales, Contracting, Order Management, Memphis Logistics Center, etc.) is required
Working knowledge of required systems: Microsoft Office Suite (Word, Excel, PowerPoint), AR, etc.) is required
Strong product and customer knowledge is preferred
Strong problem solving and decision making skills is required
SAP, JDE and AS400 is preferred
This role requires Domestic travel up to 10% of the time
Physical Demands
The work environment is a normal office setting
The physical demands described here are representative of those an employee encounters to successfully perform the essential functions of this job
While performing the duties of this job, the employee is regularly required to sit and work at a computer for long periods of time
The employee must be able to lift or move up to 25 pounds
The employee must have the ability to operate a phone, computer, and fax machine.Accounts Receivable

Credit Resolutions Representative Resume Examples & Samples

Intermediate understanding of Hospital Billing requirements (Universal Billing form)
Intermediate understanding of Medicare regulations preferred
Intermediate to ability to handle large volume with excellent quality
HS Diploma or equivalent, required
3-5 years in a Hospital Patient Financial Services department

Credit Granting Representative Resume Examples & Samples

Answer phone calls from sales associates and customers, including referral, check, lookup, guideline increase, adding an account type, pre-approval and maintenance calls; take appropriate action according to the type of call; maintain professional conversation with sales associates and customers and provide good customer service
Complete account maintenance, address changes, lost/stolen reports, and returned mail updates
Obtain and analyze credit bureau information; verify employment and income; ensure compliance to adverse action; open new account types; work the mail/phone queues; assist in special projects
Input customer data; interpret, analyze and investigate customer information returned from the credit bureau using established CG criteria; maintain professional conversation with sales associates and customers and provide good customer service
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; ability to speak effectively before groups of customers and employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs
Ability to solve practical problems and work with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to provide outstanding customer service to external and internal customers on a consistent basis; computer navigation and keyboarding skills; telephone etiquette skills; typing and CRT/PC experience; proficiency in Microsoft Office (Excel, Word, PowerPoint)

Seasonal Credit Granting Representative Resume Examples & Samples

Answer and resolve issues regarding billing inquiries such as payments, returns, internet purchase status, and sales
Complete various Credit Customer Service functions based on business needs
Open calls according to department procedure; identify the customer’s needs; perform suggestion selling; close the sale and follow-up; demonstrate knowledge of all lines of bedding
Provide customer service for delivery and merchandise order issues
Initiate, participate in, and complete special projects that enhance the overall performance of the department; participate in continuous product information training
Answer questions and resolve issues for customers over the phone including furniture inquiries, deliveries, returns, and exchanges
Complete essential Furniture and Bedding customer service functions
Cross train on department functions
Decision accounts via the judgmental queues or reports

Standby Letters of Credit & Guarantee Senior Service Representative Resume Examples & Samples

Product & Process
Good knowledge of standard desktop applications used by the business unit
Good written and oral communication skills

Credit Management Representative Resume Examples & Samples

Evaluate credit risk, set credit limits, and analyze customers' financial statements
Release orders within scope of authority
Work on the implementation and maintenance of the Global Credit Policy/Model/Tool
Respond to specific questions from local organizations, customer service, compliance and other stakeholders
Produce routine reports and work with them
Proactively suggest ideas to improve and automate processes
Perform periodical credit limit reviews
Prepare data for audit requests during quarterly/annual reviews
Are fluent in English and another language (German, French, Spanish, Italian, Dutch,…)
Hold a university degree in Finance / Business administration
Have at least 2 years of experience in a similar job in finance / accounting
Are proficient in MS Excel and other ERP (e.g. JDE, SAP)
Have good organizational, written and verbal communication skills (ready to jump into a phone call using the required local language)
Have strong analytical skills and an eye for detailAccounts Receivable

Representative, Credit Resume Examples & Samples

Review accounts payables
Coordinate communications between customers, sales, & operations management
Responsible for the maintenance and security of customer files in compliance with Records Retention policies
Provide communication for sales and marketing between customers, & territory managers. Perform as work as assigned by supervisor
Perform all work in complete compliance to safety rules and company policies
Serve as the liaison between customers and regional credit office
Effectively represent the company’s best interest with customers
Assist with the investigation of customer complaints
Manage time effectively to schedule and prioritize assignments. Manage time and tasks when dealing with emergencies
Process incomplete information, conflicting large amounts with an analytical approach
An associates degree in a related area (finance, sales, marketing, communications, social sciences) or two to three years of related experience
Proficient in business systems (excel, word, lotus notes, etc.) Possess analytical, problem-solving and organizational skills. Must be detail oriented and accurate with an ability to handle large volumes of data entry
Ability to communicate effectively both orally and in writing to employees and others. Maintain confidentiality in daily operations. Perform duties in a professional manner. Possess a valid drivers license and ability to travel as needed

Temp Credit & Collection Asst Representative Resume Examples & Samples

Complete various collection activities including, but limited to: the examination of residential and commercial accounts previously shut-off for non-payment, active and broken payment arrangements, security deposit requests
Generate orders, reports, etc., necessary in connection with assigned work, such as active orders, inactive orders and other work related to Inbound Collection calls
Perform other similar or less skilled related work related to the Collection Call Center, as directed
Must have a minimum of a high school education, or equivalent business experience
Must have exceptional poise and tact, as indicated by the ability to handle routine contacts in a pleasant and courteous manner and to explain procedures related to the work of Customer Services Business Unit
Must be generally familiar with the more commonly used electric and gas appliances
Must be neat and accurate in work as indicated by the ability to compile data and to prepare orders, forms, and statements which are used without independent check
Must be able to understand, transmit, and apply oral and written instructions
Must possess excellent communication and telephone skills, strong keyboard skills along with the knowledge of computers. Must have flexible availability and must satisfactorily pass designated tests
Must pass all applicable hiring tests

Credit Card Representative Destin Resume Examples & Samples

1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
5) Assist customer with completion of the BPS credit card application
8) Aware of advertised sales
9) Current on location of all merchandise within the store

Customer Credit Management Representative Resume Examples & Samples

Proactive Portfolio Account Management (invoice to collection activities) -- to include accounts receivable collections, claims identification, resoloution, credit card, credit hold process, offsetting, overpayment, unearned cash discount, duplicate deductions, write-offs (based on approved limits), releasing customer held orders (suspensions), customer chargebacks and all other discrepancies that occur on customer invoices
Makes some decisions regarding credit extensions and implemented; conduct customer on-site visists as required to drive favorable business/financial results; customer correspondence (internal/external), via fax and e-mail and customer phone calls to minmize past due receivables and build a favorable financial relationship with the customer
Provides clear and accurate (right account numbers, right dollar values, right invocie numbers, etc), direction to Transactions Associate to issue credit adjustments to finalize the “claims resolution” process. All of the above done in accordance with JJHCS policies and procedures as well as Corporate Auditing guidelines
A Bachelor’s Degree is required
A Degree in Accounting, Finance, or Business is preferred
A minimum of 1 years of experience in Accounts Receivable and/or Collections is required
Project management experience and Process Excellence is preferred
Working knowledge of required systems: Microsoft Office Suite intermediate to advanced. (Word, Excel, PowerPoint), AR, etc.) is required
This role will be based in Piscataway, NJ.7296170407

Temporary Credit Services Representative Mena Resume Examples & Samples

Bachelor degree in Accounting or Finance
Fluency in oral and written English
Strong knowledge in Microsoft Office, mainly Excel
Ability to multitask and work under pressure
Inclined to innovation and broad-mindedness

Credit Union Representative Resume Examples & Samples

Greets and welcomes members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions
Maintains an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintains an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures
Performs all teller related duties; including deposits, withdrawals, loan payments, and inquiries. Also performs account openings. Reconciles teller work and prepares deposit for bank
Promotes, explains, issues and cross-sells other credit union services such as electronic services, and debit cards. Attends to all telephone inquiries and transaction requests from members
Receives loan and other payments and ensures accuracy when posting to the computer. Assists the Assistant Manager with member lending activity, including accepting applications, processing loan requests, and disbursing approved loans
1-3 years related work experience required
Basic familiarity with computers. Ability to navigate at a basic level within web-based applications
Problem Solving:Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements
Independence of Action:Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager
Written Communications:Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions
Customer Service:Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner

Credit & Collections Account Representative Resume Examples & Samples

College or business school/education in finance preferred
Minimum 1-2 years experience in credit and collections
Strong knowledge of basic accounting
Ability to learn quickly a multitude of traffic, billing and collection softwares
Excellent interpersonal skills for interacting with multiple businesses
Project management and ability to meet deadlines

Representative, Credit & Collections Resume Examples & Samples

This role will be responsible for ensuring the collection of customer accounts receivable balances, and ensuring prompt payment from customers via phone, email & other methods
Credit approval of new orders
Reconcile account discrepancies and deductions through concise research and communication with customers, Sales, Customer Service & other functional areas
Initiate refund of credit balances
Identify credit risk through customer pay habits, market data & industry trade reports and inform Director
Monthly reporting on assigned collection schedules and customers
Process audit requests
Process ACH Auto-Debit transactions
Application credit documents and unapplied cash
Process new customer credit applications and customer reactivations, and submit to Director of Credit for review and approval
Pull trade reports from market sources and maintain records within source portal
Review master data for corrections
Recommend revision to ‘Bill To’ records to inactive status based on account dormancy
Interphase between Credit Team and Master Data Team to effect set-up of new customers & maintain customer master data records as required
Submit and maintain department contracts within shared drive
File bond notices and track status
Reply to trade reference requests
Strong customer service background, experience with maintaining and collecting accounts receivables required
Prior experience with JD Edwards or SAP preferred
Experience reviewing financial statement & ratios beneficial
Experience with international customers, letters of credit and surety bonds is beneficial
Must possess excellent organizational and communication skills
Self-motivated and detailed oriented
Excellent written, verbal and interpersonal skills to effectively work with individuals both inside and outside the company
Experience with MS Outlook, Word and Excel required

Credit Account Representative Resume Examples & Samples

2 years of experience in account follow-up and collections
CRT 10 key calculator by touch and typing skills
Processes guarantor refunds on credit accounts created by guarantor overpayment
Processes insurance company refunds on credit accounts created by overpayments from insurance companies
Applies appropriate adjustments to resolve credit accounts
Documents all activity online appropriately
Responds to all correspondence relating to requests for refunds
Documents all accounts appropriately for productivity reporting

Credit Balance Representative Resume Examples & Samples

Review credit balances to assess whether a refund is applicable based on the accuracy of billing, insurance payments, contractuals and adjustments.Complete all appropriate documentation to support each refund for approval according to departmental policy
Determines reason for outstanding credits and recommends resolutions
Meets productivity standards and achieves benchmarks as they pertain to job responsibilities
Review each payer and the contract guidelines for refund timelines
Appeal any correspondence request for refunds that are inappropriate
Document all accounts with detail note of action taken to resolve credit balance
Be able to identify orders of insurance
Verify accuracy of adjustments posted to the account prior to initiating a refund; including UCR guidelines
Able to review electronic and manual payer EOBs to determine contractual, denials, adjustments, and patient responsibility
Print all backup documentation associated with refund
Make copies of all pertinent information for the refund to be mailed with the refund check
Timely mail all refund checks
Accurately and timely log refund batches on daily refund spreadsheet
Completing payment transfers, and correcting adjustments
Must be proficient with excel, work, and working multiple data bases
10-key calculator and basic Accounting mathematics
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals
Ability to calculate figures and amounts such as discounts and percentages
The ideal candidates must have 2-3 years healthcare experience in a hospital setting

Credit Services Representative With German Resume Examples & Samples

High volumes of telephone calls expected
Adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
Analysis of credit reports in order to assess credit risk and make necessary recommendations to the business
Ad-hoc request to work on projects/jobs within the SSC finance team

Credit Services Representative With Polish Resume Examples & Samples

Daily interaction with Customers and internal stakeholders as it relates to collections, order release, setting of credit limits and dispute resolution
Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact
Preparing reports to aid management and perform account and customer conciliations as necessary

Senior Credit Portfolio Representative Resume Examples & Samples

Minimize the DSO metric by developing and maintaining diligent credit worthiness processes and an effective, disciplined A/R collection framework. Establish and enforce credit terms for all customers
Responsible for reviewing and approving requests for credit lines for new and existing customers, along with verifying necessary support related to credit line changes
Develop effective relationships with all relevant internal customers. Provide pertinent value-added information and instruction on a timely basis to sales and management
Develop expertise in construction laws, bonding issues and builders lien policies
Understand and provide solutions to balance the goal of maximizing sales while minimizing credit risk
Cultivate and maintain enduring relationships with external customers to enhance customer retention. Where open account sales are too risky, develop alternative methods to sell marginally qualified customers on risk mitigating terms. Minimize bad debt write offs
Interface with sales / management to communicate situations impacting prompt customer payment due to operational issues
Responsible for handling complex reconciliations within your portfolio
Prepare various weekly, monthly and quarterly credit related reports
Assist in special projects