Retail Mortgage Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the retail mortgage job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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K Nicolas

Kayleigh

Nicolas

733 Gladyce Stream

Chicago

+1 (555) 738 6230

733 Gladyce Stream

Chicago

Phone

p +1 (555) 738 6230

Experience Experience

Phoenix, AZ

Retail Mortgage Lender

Phoenix, AZ

Kunze Inc

Phoenix, AZ

Retail Mortgage Lender

Strong working knowledge of all consumer regulations, including: Regulations B, G, and Z, Uniform Commercial Code, FHLBB, FSLIC, and State Statutes
Actively participate in the solicitation of lending business and cross-selling of products
Maintain and manage loan file and document status information through the use of both system generated and manually prepared pipeline reports, adhering to established follow-up procedures. Document receipt into information systems or department’s manual reports
Proactively identify, develop and maintain a quality network of business relationships with Realtors, Attorneys and other professional contacts that serve as a source of referrals for new mortgage lending opportunities
Knowledge of processing, underwriting and federal lending regulations
Generate sales leads via warm-calling to current and past customers
Mortgage license in good standing through NMLS

New York, NY

Mortgage Banking Retail

New York, NY

Moore, Skiles and Ward

New York, NY

Mortgage Banking Retail

Applies knowledge of mortgage servicing process and/or Chase credit underwriting guidelines
Keep up to date on all credit policy changes that impact underwriting
Analyzes financial information including calculation of income and debt ratios, verification of assets, collateral review and credit review
Adheres to all Chase Fair Lending practices
Analyzes complex financial information including calculation of income and debt ratios, verification of assets, collateral review and credit review
Demonstrates a determination to get the job done right the first time while ensuring loan decisions meet all program and product specifications
Achieves work goals for productivity, quality and turn time

present

New York, NY

Retail Mortgage VP Branch Manager

New York, NY

Fisher, Roob and McCullough

present

New York, NY

Retail Mortgage VP Branch Manager

present

Promotes our culture by living-out the cultural pillars (People, Integrity, Partnership, Teamwork, and Fun) on a daily basis
Establishes and controls branch budget and production and income goals within the company’s guidelines
Other duties assigned by management
Manages the branch loan officers (LO) and other team members in all aspects of the loan origination process from origination to closing
Supports, enhances and helps lead within our MB culture and role models within cultural pillars
Ensures remote loan officer has MB issued shred bin for document destruction either their home or MB satellite office. Ensure remote LO record retention is done 100% paperless via MB image flow / document image system
Ensures remote loan officer has MB Financial issued shred bin for document destruction either their home or MB satellite office. Ensure remote LO record retention is done 100% paperless via MB image flow / document image system

Education Education

Bachelor’s Degree in Business

Loyola University Chicago

Bachelor’s Degree in Business

Skills Skills

Strong Analytical aptitude and logical reasoning ability
Strong presentation and communication skills
Strong process/project management skill
Knowledge of analytical tools such as SAS/SQL and complex data sources
Global Digital Strategy and Global Experience
Statistical Modeling
Business Analysis
Financial Analysis
Established competency in one or more of the following

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6 Retail Mortgage resume templates

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Mortgage Lending Retail Production Manager Resume Examples & Samples

Develop and execute specific production marketing/sales strategy for Group Mortgage Managers and individual Regions
Direct development of mortgage lending marketing program including advertising, collateral pieces, industry events (e.g. Builders Association Annual Meeting) with support of Marketing Department
Serve as primary liaison between Mortgage Lending, Community Banking, and other lines of business (LOB) to develop and execute strategies which promote IRM with special emphasis on Lending Group integration
Provide direction and data for production goal setting and staffing requirements for Retail Bank Regions
Provide direction to Mortgage Lending Training Manager in identifying training needs and ensuring effective training
Lead and direct Builder Business and Special Programs Sales Coordinators, developing strategies and tactics for increased production, including affordable lending programs
Conduct market research and prepare fact based data together with recommendations regarding Group Mortgage Manager, Regional Mortgage Manager, and Mortgage Loan Officer incentive plans, and ensure proper reporting of compensation
Develop and oversee production management reports
Ten years of management experience in mortgage lending production
Ability to manage multiple major initiatives simultaneously
Strong organizational, planning, and budgeting skills
Graduate of School of Mortgage Banking or BB&T's Leadership Development Program
Background in construction or commercial lending
Active in related industry organizations (e.g. Mortgage Bankers Association, Homebuilders Association)

Retail Mortgage VP Branch Manager Resume Examples & Samples

Creates a weekly reporting system to monitor origination activity (applications taken, source of applications, etc.)
Reviews and have regular discussions to ensure the remote loan officer is having customer meetings outside of the remote loan officer’s home
Ensures remote loan officer is equipped with the proper and secure technology to be able to work from home and outside of the home
Supports, enhances, and helps lead within our MB Financial Bank culture and role models within cultural pillars
Ensures remote loan officer has MB Financial Bank issued shred bin for document destruction either their home or MB Financial Bank satellite office. Ensure remote LO record retention is done 100% paperless via MB Financial Bank image flow / document image system

Mortgage Lending Retail Production Process Control Analyst Resume Examples & Samples

Perform detailed underwriting/compliance analysis on all loans in-process and/or post-closing for credit, compliance and documentation deficiencies and determine marketability of each loan
Perform targeted underwriting analysis on more complex mortgages, such as complex self-employed borrowers which pose higher credit risk
Request additional information and/or documentation from underwriters as needed on pre-closing reviews
Provide assistance and direction to mortgage underwriters on issues regarding Mortgage Lending Administration (MLA) lending policies, procedures and guidelines
Perform on-site audits of regional production support centers as appropriate and deemed necessary
Analyze data and assist in production of scheduled quality assurance reports
Consult with Mortgage Quality Assurance Manager and Regional Production Manager as to potential material findings with respect to violations of investor/insurer guidelines, Regulations, Bank policies and/or suspicious mortgage loan activity
Assist in evaluating and implementing underwriting guidelines as conditions dictate
Support Regional Production Support Centers and other areas of bank in regards to investor/insurer requirements or issues
High School diploma or equivalent education
Five years of mortgage loan experience as a mortgage underwriter, forensic underwriter, or comparable experience in loan processing and/or originating
Ability to grasp concepts quickly, make sound decisions and be able to communicate effectively with underwriting staff and management
Previous exposure to Home Loan Mortgage Corporate/Federal National Mortgage Association (FHLMC/FNMA), FHA and VA training sessions

Retail Mortgage Consultant Resume Examples & Samples

Responsible for meeting production level as directed by Management. Assist with and involved with the Resolution Program/Department
Solicits (within an assigned territory) mortgages and loans to be made by the Bank or to be sold in the secondary market
Counsels and assists loan applicants and broker personnel in completing all required documentation related to proposed loans
Develops and maintains relationship within the Real Estate community. Conducts seminars for broker sales personnel, tenants, committees, etc
Obtains all pertinent data on the proposed loan and related property, and in some instances makes an inspection of the physical characteristics of the property (not consulting an appraisal)
Attends Real Estate Board and community functions to promote the Bank’s image and reputation

Retail & Mortgage Complaint Analytics Lead Analyst Resume Examples & Samples

Manage and resolve any and all methodological, coding, and data issues that arise during project implementation
Use software such as SAS, SQL or SPSS to analyze, mine and interpret data and determine the “why” of results
Lead the production of executive presentations and management support on strategic initiatives
Experience transforming data into meaningful information that provides direction, recommendations and insights
Excellent time management, job prioritization skills, detail oriented and can multi-task
Hands-on experience in survey design and report writing

Retail Mortgage VP Branch Manager Resume Examples & Samples

Manages the branch loan officers (LO) and other team members in all aspects of the loan origination process from origination to closing
Builds new business through contacts with realtors, builders and customer referrals within the branch’s geographical area
Builds relationship and takes steps to enhance the bank’s brand throughout the community
Establishes and controls branch budget and production and income goals within the company’s guidelines

Senior VP NA Retail & Mortgage Resume Examples & Samples

Business Development: Create platform for long term success and growth of AAS through initiating new client partnerships and deepening existing relationships
Strategy: Participate in AAS’ business strategy formulation. Contribute to Financial, Operational and Talent plans and ensure adherence to the same
Define and develop interaction models aligned to the business requirements
Talent Management: Develop and execute a structured approach to groom talent for the organization. Create career progression opportunities across the sites and drive succession planning discipline
Organizational Development: Identify new competency areas and draw up plans to develop the same
Define organizational culture and undertake initiatives to promote the same
Communication: Articulate AAS value proposition and highlight AAS competencies at the senior business forums and ensure long term senior partner leadership commitment to the success of COE
Relationship Management: Interact regularly with Partner leadership to set and manage expectations aligned to group capabilities and work to deepen existing relationships
Experience in leading multiple teams delivering on key business initiatives
Experience at mentoring next level leaders in the organization
Experience in Retail Partner Card Analytics
Financial Analysis
Business Analysis
Statistical Modeling
Global Digital Strategy and Global Experience
Strong Analytical aptitude and logical reasoning ability
Strong process/project management skill
Knowledge of analytical tools such as SAS/SQL and complex data sources
Highly numerate, as demonstrated by masters in a numerate subject such as Mathematics, Operational Research, Business Administration, Economics etc. from Premier Institute or a track record of performance that demonstrates this ability

Mortgage Banking Retail Resume Examples & Samples

Reviews all loan underwriting and modifications documentation to ensure compliance with investor requirements (e.g. loan documents, appraisals, etc)
Analyzes complex financial information including calculation of income and debt ratios, verification of assets, collateral review and credit review
Applies relevant technical and computer expertise
Achieves and exceeds work goals for productivity, quality and turnaround time
About 3 years experience as a residential mortgage underwriter preferred
Thorough knowledge of complex personal and business financial analysis and an expertise in tax return, balance sheet analysis including cash flow and self employment income analysis
Demonstrated expertise of Conventional or Government or Jumbo lending guidelines
Thorough knowledge of Mortgage Insurance policies

Customer Experience Retail & Mortgage Journey Manager Resume Examples & Samples

Support Journey Owner in developing and evolving key journey roadmaps based on client and business needs, market trends, and customer insights
Partner with Insights and Analytics teams to gain insights and identify customer needs
Partner with Channel teams and Scrum/Development teams to support and implement the build of a best in class experience
Help oversee progress against journey backlogs to ensure work and priorities are in line with strategy and goals
Develop a dashboard to monitor and track KPIs for prioritized journeys and update on an on-going basis
Partner with key stakeholders across the business to integrate and execute against key programs, ensuring delivery of best in class experiences
Interface with Legal, Compliance, Risk, and ensure journey strategies and execution meet compliance, risk, and control needs
Client-Centric mindset with ability to redesign experiences, processes and flows
Innovative thinker who can challenge the status quo and come up with creative solutions to solve problems and overcome hurdles
Passion and knowledge of customer experience best practices and digital ecosystems, mobile channel knowledge specifically required
Strong analytical skills with an ability to leverage customer insights to drive solutions
Experience with process improvement/ re-engineering
Solid project management background, with the ability to concurrently execute against multiple priorities
Team player, with excellent interpersonal skills and ability to build collaborative relationships with a wide variety of partners/ stakeholders
Comfort operating in a matrix environment and managing ambiguity. Proven track record of driving results rapidly
Experience working with technical team; experience using Agile operating model is a plus
3+ years’ experience in customer experience, digital design
5+ years’ experience in Financial Services

Retail Bank & Mortgage Decision Management Analyst Resume Examples & Samples

Analyze impact of various marketing campaigns, monitor performance, identify fluctuations in customer behavior and identify impact on revenue
Drive the development and evaluation of marketing campaigns, by evaluating past programs and current portfolio trends
Work with the marketing team to size populations for future programs and supply P&Ls models that would support business cases for executing campaigns. Work with marketing team to determine appropriate customer targeting
4 Year College Degree in related discipline
7+ years related experience
Demonstrated high level of proficiency with Microsoft Office Suite (Excel, PowerPoint, Word). Very strong written, verbal and analytical skills required. SAS programming a plus

Mortgage Banking Retail Resume Examples & Samples

Analyzes financial information including calculation of income and debt ratios, verification of assets, collateral review and credit review
Analyzes problems and identifies potential or innovative solutions, identifies documentation deficiencies within review and communicates findings
Writes effective communications
Achieves work goals for productivity, quality and turn time
Minimum of 1 year experience as a residential mortgage underwriter or 2 years of mortgage related or processing experience preferred
Knowledge of personal and business financial analysis, tax returns, balance sheet analysis including cash flow and self employment income analysis
Knowledge of Conventional mortgage underwriting guidelines
Knowledge of Government mortgage underwriting guidelines preferred
Knowledge of Mortgage Insurance policies
College degree and/or equivalent work experience preferred

Retail Mortgage Lender Resume Examples & Samples

Completes assigned training on a timely basis; demonstrates good working knowledge of TCF Policies and Procedures. Receives training in completion of loan applications, processing and closing of consumer loan products
Through on-the-job training and attendance in approved classes, gains understanding of any applications of Federal and State laws concerning the purpose, processing, approval and denial of loan requests
Interviews and accepts all Consumer Loan Applications obtaining financial information and purpose of the loan. Analyzes the prospective loan request for previous credit and current financial obligations
Qualifies, approves, denies, or counter-offers the loan within assigned credit lines and company policy and is prepared to justify that decision to both the customer and management. Documents credit analysis
Refers those decisions beyond the loan officer’s credit limit to the appropriate level of management, recommending approval or rejection and justifying that decision
Actively participates in the solicitation of lending business and cross-selling of products to customers in person or by phone
Demonstrates progress toward loan production goals set by management. Under manager direction, works collaboratively with Collections department to minimize loan losses, including but not limited to, telephone and field calls to collect
6-12 months previous work experience
Obtain state insurance licenses within 6 months
Eligible to be registered on the NMLS as a Mortgage Loan Originator
Sales aptitude

Retail Mortgage Lender Resume Examples & Samples

Proactively identify, develop and maintain a quality network of business relationships with Realtors, Attorneys and other professional contacts that serve as a source of referrals for new mortgage lending opportunities
Interview prospective loan customers and accept applications for mortgage products
Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements

Mortgage Retail Closer Resume Examples & Samples

At least 5 years [SPECIALIZED KNOWLEDGE]
Ability to operate basic office equipment and computerized closing package system,
Good written and verbal communication skills,
Working knowledge of FNMA, FHLMC, FHA, VA, B through D (Sub-prime)

Retail & Mortgage Complaint Analytics Lead Analyst Resume Examples & Samples

Coordinate with the Retail Bank and Mortgage Business Opportunity Council (BOC) Coordinators, Business SME’s and Complaint Owners to identify research topics and opportunities, that meet business needs
Partner with BOC Coordinators to prioritize and develop materials (e.g., analysis, emerging trends, deep dive) for the Retail Bank and Mortgage BOC sessions
Experience in and knowledge of retail bank or mortgage business, systems, and processes

Mortgage Retail Closer Resume Examples & Samples

At Least 5 years experience with Mortgage closing
Ability to operate basic office equipment and computerized closing package system Good written and verbal communication skills
Working knowledge of FNMA, FHLMC, FHA, VA, B through D (Sub-prime) Management

Retail & Mortgage Complaint Analytics Lead Analyst Resume Examples & Samples

Create in-depth analysis on customer complaints – leveraging all available data sources
Review complaint data and outputs with Case Reviewers, pursue additional analyses as appropriate and provide overall quality assurance of research results
Coordinate with the Retail Bank Business Opportunity Council (BOC) Coordinators, Business SME’s and Complaint Owners to identify research topics and opportunities, that meet business needs
Partner with BOC Coordinators to prioritize and develop materials (e.g., analysis, emerging trends, deep dive) for the Retail Bank BOC sessions
Drive change management activities to ensure all stakeholders understand and adopt and adhere to Complaint Standard
Strong problem solving and analytical skills - drives to root cause resolution of customer issues based on analytical discipline
Depth of knowledge in front-end consumer businesses (retail bank, cards, mortgage); preferably diverse experience though roles in different businesses
Strong working knowledge of bank processes and systems, as well as banking regulations and compliance requirements; Ability to identify impacts of new technology to sales and service processes and customer interactions
Proven ability to partner with others to develop solutions to risks and issues - can integrate perspectives of multiple stakeholders and align solutions across the franchise
Relentless intellectual curiosity and passion for our customers and their experiences
7 + years of relevant professional experience
Bachelor's degree required; graduate degree and/ or Six Sigma certification a plus

Retail Mortgage Processing Administrator Resume Examples & Samples

Gathers necessary information and documentation for processing
Maintains communications with processors, underwriter as to status of loan. Continually keeps Realtors, borrowers informed
Follows-up on required information, documentation required for processing and closing conditions
Requests and Reviews title policies and insurance policies for appropriate limits and coverage
Reviews loan documents for accuracy and completeness
Ensures all loan conditions are met
Requests appraisals and monitors turnaround times
Posts fees to appropriate GL accounts
Authorizes and disburses new loan proceeds to settlement agents upon receipt of required documentation for secondary market loans
Schedules closings with settlement agents
Prepares loan documents in required secondary market order and uploads file to secondary market by required due date
Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization

Area Retail Mortgage Production Manager Resume Examples & Samples

Requires a Bachelors in Business, Finance or related field and 4+ years of banking, mortgage lending, sales and/or public relations or other directly related experience
Strong communication skills, both written and verbal
Knowledge of mortgage banking services and products
Ability to make sound decisions
Ability to coach and mentor mortgage staff

Area Retail Mortgage Production Manager Resume Examples & Samples

Will recruit and recommend Loan Officer Candidates; train, motivate, coach and provide guidance to assigned area personnel in order to increase sales productivity
In addition to being responsible for team's loan production, must also meet personal loan production goals and objectives
Helps with development of strategic plans in order to meet regional and/or departmental sales and service objectives; 70% balance sheet, adjustable rate and high-net worth clients
This position solicits and develops mortgage and real estate loan activity and recommends policies and procedures relating to same; generates real estate loans, fee income and deposits within region
Requires advanced experience self-sourcing business in a conventional lending environment; Construction, Purchase, Re-fi, Fannie/Freddie fixed rate
Requires a considerable working knowledge of various types of lending operational processes i.e. consumer, real estate and/or commercial
Knowledge of credit and management practices and supervisory experience preferred
Strong communication skills, both written and verbal. Knowledge of mortgage banking services and products

Retail Mortgage Hmda Team Coordinator Resume Examples & Samples

Support the maintenance of an accurate and complete HMDA Loan Application Register by
Determine the cause of the HMDA errors, track by employee and communicate to the responsible supervisor
Keep current with Regulation C (HMDA) requirements
Respond to requests from the Compliance Department regarding potential HMDA violations
Assist with the completion and delivery of Regulation Z and RESPA early disclosures
Back-up the Fannie Mae shipping process ensuring that loans are delivered into mandatory contracts in order not to be assessed fees
Assist Retail Mortgage Operations Manager with the Rate Lock desk. Validate rate lock information, confirm and process rate lock requests
Review and validate flood calculation worksheets
Investigates and responds to the Compliance Department regarding flood violations
Assists Loan Servicing with validating property values for flood insurance renewals