Software Asset Manager Resume Samples

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A Berge

Aurelio

Berge

671 Lesley Cliff

Dallas

+1 (555) 903 3898

671 Lesley Cliff

Dallas

Phone

p +1 (555) 903 3898

Experience Experience

Philadelphia, PA

Software Asset Manager

Philadelphia, PA

Kris Inc

Philadelphia, PA

Software Asset Manager

Review and make recommendations for improvements to the software and asset management toolset
Make recommendations on improvements or cost-saving strategies to the license and asset management process
Work with software and hardware providers and consulting vendor service providers
Provide SAM support and guidance to business stakeholders including advice on licencing agreements and providing pricing for projects
Establishes relationships with resellers and vendors to promote support and advice with software asset management
Manage agreed interfaces with the Change and Configuration Management team and other users of the CMDB
Participate with other team members in establishing team performance objectives and promote the concepts of team building

Boston, MA

IT Software Asset Manager

Boston, MA

Weimann, Johns and Hackett

Boston, MA

IT Software Asset Manager

Identify savings opportunities for renewals, software licensing, and services
Work with Spend Management and vendors to manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings
Respond to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information
Builds Trust: Honor your word by doing what you say you are going to do
Innovate: Introduce new ideas and processes which improve performance and productivity
Conceptual knowledge of Information Technology
Executing tasks to report on relevant software metrics and analyses

present

New York, NY

Itam Software Asset Manager

New York, NY

Flatley Inc

present

New York, NY

Itam Software Asset Manager

present

Works closely with operations team to provide accurate license entitlement data as part of Software audits
Fosters and maintains strong working relationship with Business and Technology operations teams tasked with Software Asset Management activities
Escalates unauthorized IT asset changes or alterations that are in breach of IT Governance Policy to Change Management
Work closely with EITSM Tools and Reporting team to generate metrics reporting for SAM KPI’s
Communicates industry trends and issues and any recommendations to management and staff on SAM
Ensures change information about IT assets is provided to the ITAM Process
Educates the organization about established ITAM standards, policies and processes and their value

Education Education

Bachelor’s Degree in Relevant Discipline Plus Eight

DePaul University

Bachelor’s Degree in Relevant Discipline Plus Eight

Skills Skills

Solid industry knowledge of software licensing with Tier 1 vendors (Oracle, IBM, Microsoft, SAP, Adobe)
Strong analytical skills and ability to identify trends and interpret data
Organisational ability - can show capability to manage a variety of competing tasks and issues, prioritising appropriately and escalating where necessary
Highly motivated and dynamic self-starter who can work proactively and under pressure, exhibiting strong time management & self-prioritization skills
Excellent documentation and presentation skills and attention to detail
Ability to manage multiple tasks in a fast paced environment
Strong analytical and problem solving skills
Strong written & verbal communication skills with experience of liaising with IT staff, senior IT management, key business stakeholders and suppliers − can demonstrate the ability to explain complex issues succinctly and with clarity, both in writing or orally
Proven experience and good knowledge of licensing terms and conditions, product usage rights and "real world" licensing issues gained from working with vendor products
Certified SAM related qualification (desirable)

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Software Asset Manager Resume Examples & Samples

Establish procedures and appropriate metrics pertaining to software asset planning and software compliance
Create repository of purchased licenses and relevant software contracts
Provide software usage analysis outlining potential efficiencies and cost savings
Initiate internal audits to ensure compliance, handle end users licensing issues and coordinate software retirement
Perform analysis and reporting of software installations and optimize software licenses
Develop working relationships across IT, Finance, Strategic Sourcing, Legal, and necessary business units to support software asset management throughout its lifecycle
Interact with others in the IT organization and other applicable business units
Work with software and hardware providers and consulting vendor service providers
Two to four (2-4) years of strong Business Analysis experience
Experience with software discovery data and software usage data
Certified Software Asset Management (CSAM) is preferred

Itam Software Asset Manager Resume Examples & Samples

Responsible for managing the processes of receipt, service life, and disposal of all IT assets
Ensures all IT assets are registered and status tracked
Ensures change information about IT assets is provided to the ITAM Process
Facilitates reporting of data to identified stakeholders
Maintains an awareness and understanding of relevant industry trends and issues and their potential impact, and formulates an appropriate response where required
Participates \ Engages the asset on boarding process with business & Technology owners to insure new software assets are classified and meet the requirements for tracking within the ITAM policy and processes
Communicates industry trends and issues and any recommendations to management and staff on SAM
Leads the implementation of ITAM enabling technology
Work closely with SACM Tools team for maintenance and enhancement development requirements to SAM application and Asset repository requirements
Work closely with EITSM Tools and Reporting team to generate metrics reporting for SAM KPI’s
Fosters and maintains strong working relationship with Business and Technology operations teams tasked with Software Asset Management activities
Provide system and process training and support the with Business and Technology operations teams on ITAM SAM systems
Works closely with operations team to provide accurate license entitlement data as part of Software audits
Educates the organization about established ITAM standards, policies and processes and their value
Schedules internal software asset audits, investigates findings and ensures corrective actions are implemented to reconcile the AMDB and identify rouge or shadow processes to prevent recurrences
Ensures changes to ITAM scope, policies and process are communicated to all ITAM stakeholders
Escalates unauthorized IT asset changes or alterations that are in breach of IT Governance Policy to Change Management
Participate in annual ITAM Policy and Standards reviews
Working with business and technology partners, generates, maintains, updates and reviews ITAM Processes
Author personal development plan setting attainable goals and review plan annually for progress
End user reporting tools (e.g. Microsoft Access, Microsoft Excel, Microsoft Office Outlook, Microsoft PowerPoint, HP Asset Manager)
Relevant technology
IT Standards, Methodologies
Requirements methods: interviewing, data modeling, business process
Quality Control
Facilitation Skills
Conflicts and issues resolution and escalation
Business line(s)’ business applications/ processes
BU Specific Strategies & Critical Success Factors
Strong written / verbal communications skills

Software Asset Manager Resume Examples & Samples

Manage software assets as they relate to the ITAM lifecycle for assigned portfolio of products/services and geographies, working towards consistent global coverage and responsibility. Titles include (but not limited to): Red Hat (RHEL, JBOSS), Oracle (DBEE, RAC, Tuning/Diagnostics, Partitioning, OCON, Weblogic), TIBCO (BusinessWorks), Symantec (Storage Foundation), Cisco (TIDAL, JAWS), Vitria (BusinessWare), Microsoft sever products (SQL, Biztalk, CRM, Windows Server, Exchange, SharePoint)
Ensure process, procedure, issue tracking and relevant documentation is current and complete, in collaboration with the Manager and the team
Conduct/participate in regular meetings and collaboratively work with internal/external partners to on-board new applications and tools
Prepares relevant documents related to purchases/true-ups and present to senior managers/executives for sign off
Completes/enters ebudget records as required for financial tracking
Liaise with senior managers and executives to socialize contracts and supporting documentation on software expenditures
Establishes relationships with resellers and vendors to promote support and advice with software asset management
Responsible for managing the activities related to the administration of software entitlements
Assist in the acquisition of software solutions by interfacing with the vendors and the software support staff (procurement)
Provide input on high dollar value contracts and negotiations
Ensures that technical and management approvals are acquired for procurement, deployment and control of software assets
Reconcile ongoing software requirements in a timely manner as it relates to the existing vendor agreements
Completes software asset management reports including the monthly/quarterly/annual self-audits and other reports as required by governance and audit staff
Act as a primary contact/referral point for both internal and external software audits
Establishes and maintains accurate records of software including details of ownership and allocation
Maintains detailed records of Software deployments and relevant agreements (in conjunction with the Procurement group), which may be contained within an asset management database
Ensure available software licenses are redeployed from surplus inventory prior to ordering new licenses from the supplier
Review and discuss service level agreement targets quarterly with vendors
Contribute to process improvement/re-engineering initiatives for administration, maintenance and management to ensure the reduction of Total Cost of Ownership
Participate with other team members in establishing team performance objectives and promote the concepts of team building
Provide backup/relief for team members as required
End user reporting tools (e.g. Microsoft Access, Excel, Outlook, PowerPoint, Service Now, My Marketplace)
Relevant technology (SCCM, UCMDB)
Developing project management skills
Very professional, able to work with all internal / external contacts
Very strong organizational and planning skills
Expertise in Microsoft Office suite
Requirements methods: interviewing, business process
Presentation Skills
General Knowledge of factors affecting business
ITAM best practices

Software Asset Manager Resume Examples & Samples

An academic degree or equivalent qualification
A minimum of 5-10 years of work experience
Very good knowledge and experience from working with a SAM tool preferably Flexnet Management Platform
Fluent in the English Language

Software Asset Manager / License Manager Resume Examples & Samples

Master degree in a relevant discipline
Preferably you have experience with SAM tooling like Flexera or Snow
More than 4 years of experience in a complex, multidisciplinary, international IT role related to Software license related topics
Proven ability to manage change and to work together with different levels throughout the organization
Proven analytical, communication and interpersonal skills
Persuasive powers and proven training skills
Proven consulting skills

Software Asset Manager, Senior Resume Examples & Samples

7+ years of experience in software asset management, including work with large SW vendors, such as IBM, Raytheon, Gartner, and Lizard Tech
Knowledge of various software licensing models, including floating, seat, and processor-based
Ability to perform in fast-paced environment while meeting deadlines and managing multiple tasks and accounts
HS diploma or GED and 11+ years of experience in a professional work environment or a BA or BS degree and 7+ years of experience in a professional work environment
Experience with preparation of software acquisition packages, including J&As, Air Force 9s, and other procurement documentation preferred
Experience with the Flexera software asset management system
Knowledge of government SW procurement policies and best practices, including Policy 508 and the Clinger Cohen Act
Possession of excellent documentation and record keeping skills
Software Licensing Practition Certification, including IBM or Oracle License Management a plus

Software Asset Manager Resume Examples & Samples

ITIL® V3 Foundations Certification, understanding of ITIL® best practices principles and the integration and relationship of Asset and Configuration Management to other ITIL processes preferred
Knowledge of CMDB and Software Asset Management tools
Understanding of software license models and enterprise software contracts
Proven success in fast paced and dynamic environments
Exceptional written and verbal communications skills
Ability to communicate and work effectively with a variety of government and contractor individuals at all levels
Experience in asset and configuration item identification, baseline definition, source code control, Trouble Reports, and Configuration Control Board processes
Use of Microsoft Applications with intermediate skills in Excel and Word applications

Software Asset Manager Resume Examples & Samples

Ensure that SAM data is captured and updated in the agreed toolsets on a timely basis, ensuring data integrity and accuracy, proactively flagging any gaps and identifying areas for improvement
Provide analysis and interpretation of SAM data for license usage, software audits and operational optimisation, making recommendations on any actions required
Take ownership of software licensing requests and the request process ensuring that requests are managed efficiently, dealt with within expected service levels and improvements identified and delivered
Ensure all new license requests are authorised and current stock levels are checked and new licences procured if required to ensure optimal use of licenses. Ensure the licensing position is legal and any exceptions are escalated accordingly
Production of monthly management information and other adhoc reporting as required detailing risk, opportunities and licencing trends
Validate and renew software support and maintenance agreements (in conjunction with other IT teams and Vendors)
Support the team to design, define, implement and manage software licensing policies and procedures to deliver improvements to the SAM function and governance processes
Work with 3rd parties to harvest software as systems are decommissioned or software is identified as unused
Provide SAM support and guidance to business stakeholders including advice on licencing agreements and providing pricing for projects
Provide effective and professional communication to both internal customers and external suppliers
Help identify, manage and escalate any risks in the use of software which may cause M &S to be non-compliant with the licencing terms of usage e.g. conducting software audits of the estate to manage compliancy
Engage with all areas of the business on software licencing implications especially IT Architects, Procurement, Project Teams, IT Support Teams, Legal, End Users
Review and make recommendations for improvements to the software and asset management toolset
Support the ITAM Governance manager on matters relating to budget management, process and policies where appropriate
Proven experience (3+ years ) and a strong understanding of Software Asset Management processes, frameworks and techniques
Experience with a Software Asset Management toolset: Flexera, SNOW or similar (desirable)
Solid industry knowledge of software licensing with Tier 1 vendors (Oracle, IBM, Microsoft, SAP, Adobe)
Certified SAM related qualification (desirable)
Proven experience and good knowledge of licensing terms and conditions, product usage rights and "real world" licensing issues gained from working with vendor products
Deep analysis experience including working with multiple data sources, liaising with various teams to understand processes and requirements, analysing detailed information, producing recommendations and proactively delivering on actions
Understanding of end-user computing, networks and infrastructure technology
Strong written & verbal communication skills with experience of liaising with IT staff, senior IT management, key business stakeholders and suppliers − can demonstrate the ability to explain complex issues succinctly and with clarity, both in writing or orally
Excellent documentation and presentation skills and attention to detail
Highly motivated and dynamic self-starter who can work proactively and under pressure, exhibiting strong time management & self-prioritization skills
Strong commercial and financial awareness
Familiarity or experience working with third party onshore and offshore service providers and partners
Ability to interpret data from various unlinked data sources and combine into a coherent license reconciliation position
Advanced level Excel
Strong teamwork and collaboration
Attention to detail - can demonstrate taking pride in work and ensuring it is of the highest standards
Organisational ability - can show capability to manage a variety of competing tasks and issues, prioritising appropriately and escalating where necessary
Drive - motivated by challenges, responding positively to them. Flexible approach to change and an ability to adapt working styles accordingly

Software Asset Manager Resume Examples & Samples

Knowledge and experience of software asset management in either the government or private sector
Experience with office productivity tools (i.e. MS Word, Excel, etc.)
Excellent writing and oral communication skills
Ability to facilitate meetings for large or small groups
Experience supporting NGA and/or other IC elements/DoD
Experience working with multiple NGA Components
Experience in Department of Defense/NGA contracting processes
Experience with NGA’s acquisition tool
Ability to work independently and as a team member under tight deadlines with changing priorities
Strong data management skills
Requires 5 to 8 years with BS/BA or 3 to 5 years with MS/MA or 0 to 2 years with PhD

Software Asset Manager Resume Examples & Samples

Analyze business and user needs, document requirements, and implement or revise new processes to improve the efficiencies in license compliance
Produce and distribute regular software compliance reports to key personnel around the business
Day to day communication with onshore partners
Validating the software entitlements against the installation and software usage conditions
Reviewing the efficiency of existing software related processes, proposing and developing solutions for
Bachelor or Master degree
Min. 2 years of work experience
Good communication skills displaying timely and accurate information sharing with active listening skills
Proficiency in MS Office, especially MS Excel, MS PowerPoint and SharePoint
Strong networking and analytical skills

Software Asset Manager Resume Examples & Samples

Organizes and analyzes purchase information to establish an accurate and complete summary of license entitlements (License Position)
The Analyst reconciles those entitlements (based upon Product Use Rights, rules, allowances, etc. they embody) with software inventory information (Install Position) to produce a compliance summary (Gap Analysis)
The Analyst will engage Vendor Manager, Product Managers (Owners), Application Managers and Engineers to help collect, organize, and manage their licensed software assets
The Analyst also guides the normalization, management and summarization of customer purchase information to assure complete and accurate analysis of the information
The Analyst will assist (and often lead) the process of defining the entitlement and inventory scope to assure entitlement and inventory information are properly aligned and consistent
The Analyst will lead the reconciliation, analysis, and presentation of Final License Position Report Out
The Analyst will be expected to understand all aspects of the software life-cycle - from licensing to purchasing to deployment to decommissioning. He/she will be involved with most major Publishers and manage projects for every size and type
Understand Product Use Rights, license allowances, and contractual entitlements for software products and manufacturers (with a specialty in one or more manufacturers)
Analyze purchase records and other entitlement information (including contracts, EULAs, EAs, etc.)
Produces customer deliverables and participates in customer communication across the entire life-cycle of a Software Asset Management (SAM) project. This includes producing and presenting analytical results and assuring projects get closed to the satisfaction of all parties
Collecting and managing SAM-related information
Research Product and SKUs
Some experience with software installation and software inventory systems (like Microsoft's SCCM) a plus but not necessary
A few years of experience in Software Asset Management a plus
Experience with IBM, Oracle, and/or Microsoft products from a software asset management perspective is a huge plus

Software Asset Manager Resume Examples & Samples

Connectional knowledge of Information Technology
IT Asset Management and Discovery Tools experience
IAITAM certification

IT Software Asset Manager Resume Examples & Samples

Work with Spend Management and vendors to manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings
Enter and maintain information to address budgeting, software compliance & inventory, contracts, and cost. Assist in the development of reporting to address management requirements to obtain information
Written and verbal communication skills
Bachelor’s Degree in a related field or prior experience
Experience interpreting licensing terms and conditions

Software Asset Manager Resume Examples & Samples

Accountable for the software licensing provision across the BBC
Responsible for ensuring satisfactory audits and governing the end to end licensing model
Communicates written and verbal complex information and ideas to multidisciplinary stakeholders and is able to explain technical concepts to non-technical colleagues
Responsible for developing the function and formulating local policy on the nature and type of specialist support services required. Provides advice to decision makers on the development and marketing of the operations or products
May support ad-hoc teams, familiarising other team members with a specialist project
Engaging stakeholders on project and utilising persuasive skills for selling/promotion of ideas and services; negotiating to achieve win-win outcomes
Solves complex problems using rigorous analysis and drawing information from a breadth sources
Has a subject matter specialist knowledge (their principles, practices and policies)
Builds and cultivates relationships with peers throughout the Technology division and service provider community
Evaluates factors and risks that impact on services, operational processes, resources and strategic direction to enable most appropriate route of change

Software Asset Manager Resume Examples & Samples

Drive Sutherland forward: Ensure that the capacity of IT services and infrastructure are able to deliver service level targets in a cost effective and timely manner
Impact the bottom line: Asset consolidation - work closely with engineers to move asset from Site to Site
Set the path to success: Perform compliance audits to track unauthorized installations; Ensure the adherence to software asset management process across the enterprise
Be the expert: Keep accurate records of IT Assets and be responsible for providing various asset reports from different Information sources
Take the lead: Understand the business requirements and plan asset requirements along with the Site leads

Software Asset Manager GCR Resume Examples & Samples

1) Large Account SAM: Develop and roll out 10 to 15 Large accounts for SAM Engagement (Potential EBA/ETR/EAA opportunities)
2) Tele Motion: Thought Leadership in evolving Tele motions and work very closely with field sales and LC team
3) Partnership with BSA/Govt./Association: Pro Actively work with local government agencies or Associations to help drive SAM/Compliance messaging so that field LC team can work on the monetization motion leveraging the same
4) Subscription Renewal: Work closely with the Renewals team to facilitate Subscription Renewals for LC customers

Software Asset Manager Resume Examples & Samples

Ensure that all our SW contracts are allowing us to use SW on the cloud by highlighting contracts which are not “Cloud Ready”
Support integration of SW contracts emerging from M&A business into our SAP software contract portfolio (in collaboration with all internal stakeholders)
Calculate and report new purchase scope and demand depending on the evolution of SAP’s cloud business
Understand SW demand and usage throughout the entire SAP group
Reiterate the importance of software compliance across all affected lines of business at SAP
Facilitate the business needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed in advance of their expiration
Manage contracts and relationships to maximize value creation and minimize costs for software licensing, maintenance, and service offerings
Participate in the continuous development of processes and tools necessary to deploy continuous intellectual property audits across SAP Group businesses, tracking and identifying compliance issues and process improvement opportunities
5+ year valid experience in an IT or a procurement organization implementing and running IT SAM Processes in Cloud and Virtual landscapes
IT Asset Management and discovery tools experience
Software licensing expertise
IT Software contract/License management of the main IT vendors (Microsoft, VMware, Novell, IBM, HP, Adobe, Suse, Oracle…)
IT Asset lifecycle management
IT Controlling and charging mechanism
Cross team work organization, leading a virtual team
Experience in project/program management
Multiyear work experience in an international team and/or company
Conceptional knowledge of Information Technology
Business English: fluent (Written and verbal)
Advanced German language skills
Bachelor or Master degree in Computer Science, Finance or other technical discipline or equivalent education
IT Licensing
IT Procurement and IT Process development
Familiar with ITIL and Change Management
Knowledge of HP Asset Manager and DDMI/UD is a plus
Implementation/Execution: You are good at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools
Innovate: You introduce new ideas and processes which improve performance and productivity
Problem Solving: You are a problem solver with the ability to encourage others in collaborative problem solving. Acting as both a broker and consultant regarding resources, you engage others in problem solving without taking over
Have a genuine interest in expanding their career and experience into the areas of development governance and compliance, particularly as it relates to legal compliance and intellectual property

Software Asset Manager Resume Examples & Samples

College degree in IT or Finance preferred or 5+ years work experience in IT, Procurement or Finance related field
ITIL Foundation and CSAM certification preferred
Financial knowledge and experience a plus
Experience with Snow or SCCM a plus
Ability to effectively work and communicate with people with a wide range of skills, experience, cultures and capabilities –business leaders, finance leaders, peers, vendors, staff members
Ability to present ideas in concise, business-friendly and user-friendly language
Must possess organizational skills, be an independent thinker, and have the ability to multitask
Demonstrate a hands-on, collaborative approach; works well in a team
Demonstrates strong oral / written communication and listening skills
Ability to troubleshoot and solve problems independently by effectively leveraging provided tools
Ability to understand customers’ need and concerns and be able to customize services and products as appropriate
Ability to manage multiple tasks in a fast paced environment
Knowledge of Windows 7, Office 2007/2010/2013 Suite, Mobile devices, VPN, and Networking a plus
Ability to create and optimize processes (Six Sigma, Lean, etc. a plus)
Sitting for extended periods of time
Able to utilize a computer for word processing, email communication, and preparation of documents and presentations

Software Asset Manager Resume Examples & Samples

The software asset manager will be responsible for the day-to-day core activities of the SAM function, including identifying compliance and cost reduction opportunities, and creating and executing action plans to achieve stated objectives or resolve discrepancies
Provide impact assessments on all pending or potential architectural changes, outlining incremental license or maintenance costs due to change and pinpointing any potential cost mitigation opportunities based on license use metrics or product use changes
Coordination of software vendor audit or license validation requests, in consultation with the relevant IT Strategy, Legal, vendor and procurement managers and other appointed delegates
Ensure that all software asset life cycle-related cost and risk is correctly identified, gather metrics and publish status reports, as well as enforce mitigation and remediation activity
Provides necessary data and input in support of procurement activities, including device, installation and usage data (or other license or subscription metric information), potential product metrics and options, and demand data needed to ensure accurate volume purchasing
Develop quality assurance practices and practices for the administration of software license contracts, maintenance and entitlements
Proven experience in leading enterprise software asset management
Budget management experience
Contract management experience
Experience managing projects and resources / people
Ability to interact with various departments such as Legal, Compliance, Audit and internal stakeholders in Information Technology
Ability to work independently and in a matrixed environment

Software Asset Manager Resume Examples & Samples

Certification and experience in IT operational standards such as ITIL v3 preferred
Ability to gather and convey information to stakeholders
Ability to influence change across a matrix organization and collaborate with business and technology teams to deliver solutions
Experience with processing software licenses associated merger or acquisition activities
Needs to be self-motivated and willing to learn details of software asset management processes and tools and encourage team members to do the same
7+ years’ experience working in Information Technology
Understands how the IT group operates and how his/her role meets customer needs and creates value

Software Asset Manager Resume Examples & Samples

Drives the development and implementation of license and other IT Asset Management tracking and reporting
Maintains a centralized database/repository of IT hardware assets, equipment, and licenses
Adjusts excess licenses as needed with software licensing terms
Particpates in stakeholder groups to help identify and analyze opportunities for improved asset usage across functional areas
Develop and define license and asset management standards and best practices
Determines key metrics to continually evaluate effectiveness of asset management plans and strategies
Perform periodic reviews and audits of organization’s IT assets
Make recommendations on improvements or cost-saving strategies to the license and asset management process
Monthly reporting of all IT hardware and software assets
Monitors procurement and deployment of software and other IT related assets
May also maintain and coordinate supplier and vendor agreements
Stays current on any trends or emerging risks relevant to the industry
Support contract renewals and licensing true-ups
Lead and execute asset management lifecycle activities from requisition through disposal
Educate business and IT partners on ITAM best practices and policies
4-6 years experience in IT asset inventory management
1-2 years experience in licensing audit/true-ups and contract renewal
Solid understanding of life cycle management for software, license, and IT assets
Strong analytical skills and ability to identify trends and interpret data
Previous experience working on cross-functional teams
Excellent problem solving and organization skills
High level attention to detail
Strong Verbal and Written Communication skills
Experience with Assyst and/or similar ITSM Suite
Experience with and/or understanding of Configuration Management (CMDB)
Experience with Microsoft, Oracle and Adobe licensing a plus
ITSM/ITIL knowledge a plus

IT Software Asset Manager Resume Examples & Samples

Functional knowledge of software asset management (SAM) auditing or consulting, tools and industry leading practices, and policies
Firm/business policies processes, and systems and integrating SAM workflows with Procurement and Contract Management functions
Operating procedures with IT, IT Procurement and software licensing, IT Service Management, and SAM procedures
IT sourcing and procurement lifecycle, various software and supplier licensing models, and both the interpretation and negotiation of software licensing terms and policies
Enterprise software license agreements (including perpetual, subscription and cloud models), supplier licensing terms and conditions, terminology and policies with suppliers such as Microsoft, IBM, Oracle, VMware, etc
Budgets, financials, service development, and measuring and reporting software business value metrics; and,
Experience with SAM platforms such as Flexera
Building and maintaining relationships across many different functions and organization levels, and engage other teams to drive cross functional efforts
Operating successfully in a virtual office and global environment while remaining flexible to changing demands
Using strong analytical, problem solving, and communication skills to manage stakeholders expectations and accountability
Contributing to the development of new intellectual capital through the creation and updating of standard operating procedures and policies to be leveraged by team
Working with procurement and external vendors to establish SAM system is updated/maintained to meet IT and business needs/objectives
Collaborating with Lines of Service and Internal Firm Service resources to identify trends/concern points and make appropriate recommendations to resolve
Supporting the implementation of SAM policy, managing SAM processes and standard industry practices
Establishing SAM system data integrity, identify and resolve data anomalies and inconsistencies
Managing the deployment and entitlement rights of software licensed by PwC
Supporting and tracking the internal allocation of licenses and their costs
Responding to audit risks and software compliance obligations
Driving opportunities for efficient use and improved procurement of software
Providing input and support to the global SAM center of excellence consisting of people, programs, policies, processes, and tools that will optimise the value from PwCâ€™s IT assets and improve compliance
Providing input to the global SAM leader and other stakeholders of actionable opportunities identified through SAM analyses
Assessing PwCâ€™s license position and usage to support IT actions (including optimization, standardization and sunset efforts), and PwCâ€™s readiness to meet true-up/certification milestones; and,
Executing tasks to report on relevant software metrics and analyses

Software Asset Manager Resume Examples & Samples

3+ years of management experience in an IT organization
Knowledge of and experience with using commonly-used concepts, practices, and procedures within the area of Asset Management and Procurement
An experienced professional who possesses a comprehensive knowledge of IT Software Asset Management and IT Procurement best practices and procedures, along with project and people management experience
Strong understanding of financial analytics and budget management is a plus
The ability to work well with people from many different disciplines with varying degrees of technical experience
The ability to adapt to a dynamic, rapidly changing business and technical environment
Understanding of contracts and EULAs
Understanding of license types
Proactive opposed to reactive
Knowledge of Google, Oracle R12, ServiceNow tools
While performing the duties of this job, the employee is frequently required to talk or hear and use hands to finger, handle, or touch objects (e.g. keyboard). The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders
The position is an office-based position and may occasionally requires work-related travel

MU Software Asset Manager Director Resume Examples & Samples

No fear of interpersonal disagreements and/or confrontations
Superb written and oral communication skills, with an emphasis of persuasion and logical argumentation
Facility with software contract analysis and interpretation
Developed negotiation skills, particularly in conflict resolution
Ability to independently juggle multiple priorities/ time demands
Ability to thrive in a distributed team environment supporting numerous stakeholders from multiple SAP division

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