Software Asset Management Resume Samples
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Software Asset Management Resume Samples
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PS
P Sipes
Pat
Sipes
9154 Windler Prairie
Chicago
IL
+1 (555) 113 5420
9154 Windler Prairie
Chicago
IL
Phone
p
+1 (555) 113 5420
Experience
Experience
Detroit, MI
Software Asset Management
Detroit, MI
Williamson, Sawayn and Barrows
Detroit, MI
Software Asset Management
- Closely interact with Service Delivery Managers, Supplier Management and further parties to ensure high quality of Software Asset management processes
- To support the SBS-Supplier Management Team for the daily and long-term strategic management of software within the organization
- Run Software Asset Management processes for all globally managed software
- Work with the firm wide technology teams to support data management policies, standards, and practices across JPMC
- Respond to requests from Project, Service and Supplier Managers to provide licensing and Software Asset information including the support of audit requests
- Drive strategic improvement of Software Asset Management processes, tools and governance
- Assist in the development and execution of processes to support software compliance for regulatory, vendor audits, and internal auditing compliance efforts
Chicago, IL
Software Asset Management Analyst
Chicago, IL
Doyle, Homenick and Hoppe
Chicago, IL
Software Asset Management Analyst
- Supporting the Software Asset Management Lead with the BDUK IT Asset Management program development, implementation, and delivery
- Develop, implement, and refine software asset management policies, processes and procedures. Contribute to software process improvements and automation
- Develops, maintains and performs continuous process improvements for licensing usage driving efficiency and cost savings
- Assist License Manager in processing software license requests
- The SAM is expected to document their work instructions as they develop and refine them in the form of detailed operating procedures
- Manage strategic software license vendor compliance and performance to contractual obligations
- Developing and communicating enterprise software asset management policy, system and process governance reporting
present
Boston, MA
Software Asset Management Specialist
Boston, MA
Huels-Boyle
present
Boston, MA
Software Asset Management Specialist
present
- Lead analyst for internal and external license compliance audits
- Lead work streams to design, recommend, share and document best practices, strategies, processes, policies, governance concepts and licensing guides
- Generate and present license compliance reports (regularly or upon request) by leveraging existing software asset management tool and software discovery tool, evaluate business/ financial impact, determine the Bank’s current license position and communicate results and recommendations to management, business and technology units and legal
- Ensure license entitlements and software utilisation data are maintained in existing software asset management tool
- Provide recommendations by collaborating closely with Software Category Manager, Sourcing Managers and internal customers on how to license, reconcile, re-harvest, transfer and document licensing entitlements to drive demand management savings opportunities regionally
- Determine best strategy to review and extract key data points and metrics from sources such as software asset management tool, software discovery tool, contracts, entitlements, etc for identifying savings opportunities
- Own and build strong relationships with key internal customers and vendors
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Carnegie Mellon University
Bachelor’s Degree in Computer Science
Skills
Skills
- Knowledge and experience to conduct market research to and recommend cost and profit negotiation objectives to the Government PM/CORs and COs
- Demonstrate the ability to assist the Government PM/CORs with ensuring compliance with the terms of the contracts, help determine the reasonableness of terms by conducting market research, provide advice in resolving disputes and other problems concerning obligations of either the Government or the reseller/vendor, and to advise on contract modifications
- Demonstrate the knowledge and experience to work with the budget analyst(s) to ensure all financial and budgetary information is consolidated at the enterprise level
- Demonstrate the ability to assist the Government PM/CORs in accepting requests for new licenses and associated fund transfers or citations, maintaining associated license inventory, financial records, and budget estimations specific to each division and program
- Demonstrated ability to be proficient at querying and managing data
- Demonstrate the ability to assist the Government PM/CORs in maintaining the inventory of a wide variety of software licenses for the client and work with individual divisions and programs to reconcile licenses and installed products
- Ability to multi-task and provide high quality solution under pressure
- Excellent interpersonal skills and highly experienced at dealing with clients/users at all levels, singly and in groups
- Proficiency in MS Office including Excel and Visio
- Excellent understanding of data and relationship
15 Software Asset Management resume templates
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1
Software Asset Management Solutions Manager Resume Examples & Samples
- Development of a multi-year software asset management strategy and associated implementation plan
- Execution against the multi-year plan delivering incremental functionality quarter over quarter
- Establish key measurements and status reporting to facilitate communications and demonstrate progress
- Mature and revise the SAM strategy to reflect business priorities and technology changes
- Evaluate and revise polices and processes to support the SAM program
- Develop and implement a SAM communications plan for program status, software licensing best practices, policies, and procedures
- Manage day to day execution including software procurement, fulfillment, billing, audit, and compliance
- Support firm-wide risk management and cost reduction programs
- BS Degree in IT or equivalent experience
- Minimum of 10-15 years of related experience in the areas asset management, applications development, and/or systems integration
- Experience leading successful enterprise Software Asset Management initiatives
- SAM subject matter expertise including licensing, policies, procedures, and industry standards (ISO 19770)
- Industry Certifications: Certified IT Asset Manager (CITAM) or Certified Software Asset Management (CSAM)
- Expertise with: Software catalogue, discovery, normalization, and reconciliation
- Applications Development expertise including the successful delivery of enterprise systems
- Expertise with: Database, ETL (extract/load/transform), and Business Intelligence (BI) technologies
- Ability to develop and manage a high performance team
- Strong business management skills including financial, analytics, and reporting
- Strong program and project management skills
- Excellent written and verbal communication skills coupled with proven ability to present at a senior level
2
Software Asset Management Analyst Resume Examples & Samples
- Good working knowledge of MS Office
- Team work skill
- Previous asset management / license management experience preferred
3
Software Asset Management Analyst Resume Examples & Samples
- Bachelor’s degree level or equivalent work experience
- SAM certification such as BCS Certificate in SAM Essentials, IAITAM Certified Software Asset Manager (CSAM) or BSA Certified in Standards-Based SAM — for Professionals (CSS-P), or 3 years' experience in SAM is a major plus
- Knowledge of various types of vendor software contract and license agreement in a global environment (i.e., enterprise, processor, named user, node, location, etc
- Experience with asset management systems, such asAltirisor similar
- Building a workflow
- Service Desk Administration 7.1.1
- Client Management Suite 7.1.1 – Software Delivery
- Altiris Software Portal
- Creating Custom Reports
- Understanding of software inventory tools, such as Flexera or similar
- Knowledge of databases and SQL scripting; MS SQL & Oracle “x”i preferred
- 5 years in an IT or financial analytical role(for example, system analyst, database analyst, financial analyst)
4
Software Asset Management Data Analyst Resume Examples & Samples
- Junior IT Sourcing Manager duties
- Negotiate NDAs, trial agreements, software addendums and software maintenance renewals with vendors
- Work closely with the business units in understanding requirements, identifying alternatives, and supporting tactical buying requests and funding requests
- Monitor vendor performance and manage ongoing vendor relationships, including conformity to contract performance, resolution of payment disputes, activity on critical dates (extensions, renewals, price adjustments, etc.)
- Prepare supporting documentation for deals and contracts
- Work with Procurement Operations as needed to create purchase orders
- IT Sourcing
- Software licensing models and entitlements
- Familiar with RFx process
- Software Asset Management
- Must have advanced knowledge of Microsoft Excel with a strong proficiency in the use of formulas and functions
- Proficient in computer technology and software installation
- Strong and clear communication skills
- Ability to make good decisions under time constraints
- Positive team-player attitude
- Database management (SQL, Access)
- Minimum Bachelor’s Degree is required
5
Senior Manager Software Asset Management Resume Examples & Samples
- Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business
- Bachelor’s degree in Computer Science, MIS, or related. Equivalent experience considered
- 5-7 years of relevant / related experience
- 4+ years of experience providing day-to-day oversight/supervision to a team of technical employees and/or vendor partner resources
- Experience and subject matter expertise in the web and distributed computing environment, as well as mainframe experience
- Experience with Flexera Software Asset Management to maintain license compliance and optimize licensing
- Ability to present technology recommendations from a business management perspective
- Strong knowledge of asset management processes and procedures
- Strong understanding of PC, network and Server software licensing and desktop hardware
6
Software Asset Management IT Business Tech Specialist Resume Examples & Samples
- Responsible for maintaining several different corporate systems throughout the software request life cycle and producing reports on an as needed basis
- Develop and continuously enhance strong “trusted advisory” partnerships with all internal stakeholders and business colleagues
- Assist procurement in gathering all required information and documentation for negotiation and execution of agreements
- Provide guidance and training to software requestors on the software approval process
- Ensure appropriate parties are engaged on all new requests (i.e. Information Security Officers, Risk Management, Expense Management etc.)
- Assist client with all their inquiries surrounding a supplier relationship (i.e. payment, vendor management, etc.)
- Act as liaison between client, procurement, legal and supplier during contract negotiations and assist where necessary (i.e. getting NDA in place, setting up calls, passing redlines)
- Act as a liaison between the different departments including line of business, procurement, expense management and senior technology management to ensure the line of communications is clear and accurate regarding the Software Management process
- Proactively follow up and monitor progress of all outstanding issues until completion, and continually relay the status to the requestor
- Evaluate requests across the businesses to identify areas for consolidation and leveraging in an effort to create and take advantage of save opportunities Present all request to Senior Technology Managers for final approval and communicate to requestor specific issues or concerns
7
Senior Software Asset Management Analyst Resume Examples & Samples
- Provideexpertise on Software Asset Management life cycle; including analyzing andredesigning Software Asset Management process, software requests, licensepooling/checks, deployment and retirement
- Establishprocedures and appropriate metrics pertaining to software asset planning andsoftware compliance
- Createrepository of purchased licenses and relevant software contracts
- Identifyand advise management and technical teams on license entitlements derived fromsoftware deployed
- Providesoftware usage analysis outlining potential efficiencies and cost savings
- Initiateinternal audits to ensure compliance, handle end users licensing issues andcoordinate software retirement
- Performanalysis and reporting of software installations and optimize softwarelicenses
- Developworking relationships across IT, Finance, Strategic Sourcing, Legal, andnecessary business units to support software asset management throughout itslifecycle
- Interactwith others in the IT organization and other applicable business units
- Workwith software and hardware providers and consulting vendor service providers
- Undergraduate degree required and equivalent work experience
- Minimum five (5) years of IT organization experience
- Minimum three (3) years of Software Asset Management, preferred
- Software Asset Management knowledge and experience include software licensing, software asset management policies and procedures, and procurement lifecycles
- Skills in compiling and analyzing large amounts of data from several sources
- Strong relationship building skills
- Certified Software Asset Management (CSAM), preferred
8
Software Asset Management Analyst Resume Examples & Samples
- Bachelor's Degree in Business, Finance or a related field role desirable
- 3+ years experience in IT asset management
- Knowledge of Service Now and SharePoint a plus
- Proficient written and verbal communication skills. Must be able to convey information to all levels of the organization and vendors in a clear and concise manner
- Team player, self motivated, energetic with a high level of initiative
- Proven researching ability, strong analytical skills and problem solving ability
- Ability to design forms and process flow in SharePoint desirable
- Strong knowledge of Microsoft Excel, Word and SharePoint
- International Association of IT Asset Managers (IAITAM) certification a plus
9
Software Asset Management Analyst Resume Examples & Samples
- Manage strategic software license vendor compliance and performance to contractual obligations
- Implement and maintain policies, standards, processes, systems, and measurements
- Manage the software asset portfolio with respect to risk, cost, control, IT Governance and compliance
- Validate Software and Technology entitlements and provide installation expertise, as well as use rights and conditions, license metrics and counting rules, and interpretation of Software, Hardware, and license types
- Establish and enforce supporting practices in order to ensure compliance to license entitlements and avoid and/or mitigate risk
- Analyze software license, maintenance, and discovery data for enterprise software compliance reporting
- Analyze software license and maintenance agreements to extract key information
- Evaluate software discovery data, and create reports and audits on software compliance
- Perform software compliance analysis for top software vendors
- Analyze license types and requirements based on device type and o/s
- Assist the IT Asset Management team with daily operational activities
- Review any software purchase request against available software and license requirements to ensure acquisition request will be compliant with existing license agreements
- Identify key software terms and conditions that should form part of Scotiabank agreements
- Align IT contracts with IT assets
- Prepare report on software installed vs acquired software including cost
- Review contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings
- Ensure software compliance & inventory information, contract summaries, and cost are available for comparisons
- Risk mitigation
- Identify cost reduction opportunities
- Basic knowledge and understanding of software licensing metrics and software asset management processes
- Strong data analysis and analytical skills and experience in analyze software license agreement and document compliance requirements
- Experience in software audit
- Knowledge of Information Technology
- Demonstrated expertise in the field of software license compliance
- Minimum of two years’ experience as an IT Asset Manager – Software License Analyst or equivalent
- Experienced and strong presentation, communication (verbal and written), organization, multitasking, and time management skills
- Experienced and solid problem solving skills required
- Experienced analytical and detail-oriented
- Certification in IT Asset Management an asset
10
Software Asset Management Resume Examples & Samples
- Have a clear understanding of licensing risk and risk associated with failing to implement designed processes
- Ability to work in a high performance environment with strong communication, customer service and organizational skills
- Minimum 2 years experience in IT industry. (Fresh Graduate not recommended)
- Experience working in Financial Industry is a definite plus
11
Software Asset Management Data Quality Lead Global Technology Infrastructure Resume Examples & Samples
- Lead Data Quality efforts as part of the overall data controls framework partnering with cross-functional activities across Compliance, Governance, Fulfillment, and Reporting
- Drive actionable data governance across the SWCMDB, Compliance Engine, Third Party data providers, JPMC Technology Catalogue, and Verum (GTI Referential Data)
- Develop analytics that will further provide proactive insight to data quality problems leading to remediation efforts
- Further develop the Issue Management Reporting and Resolution function into a “Business as Usual” process. This includes data stewardship alignment on data quality issues, remediation plans, and developing enhanced business processes to meet the needs of cross functional teams
- ITIL v.3 certification (Foundation at minimum)
- 2-5 years' experience as a Business/Data Analyst
- Experience working with Big Data is strongly desired
- Demonstrated ability to be proficient at querying and managing data
- Experience using large databases to solve problems
- Proficiency in MS Office including Excel and Visio
- Excellent understanding of data and relationship
- Strong background in data modeling, data management and data manipulation
- Excellent interpersonal skills and highly experienced at dealing with clients/users at all levels, singly and in groups
- Demonstrated sense of logic, creativity, decision making and problem resolution
12
Software Asset Management Senior Associate Resume Examples & Samples
- Software Asset Management standards and processes
- Business process analysis and documentation
- Delivery of client- facing presentations and related interviews
- SAM standards or frameworks (e.g. ISO 19770-X)
- Other technologies and software and hardware asset management tools, including: Active Directory, WMI, SNMP, SSH, TCP/IP, Nmap, Unix/Linux, VB Script, Shell Script, PERL, PowerShell, VBA, VMware administration, System Center Configuration Manager, MAP, Altiris
13
Software Asset Management Manager Resume Examples & Samples
- Software Asset Management standards, including business process analysis and documentation
- Development of ITAM, SAM processes and process flow documentation
- Data cleaning, data transformation, and data modeling processes and techniques, including leveraging Microsoft Access, Microsoft Excel and SQL, as well as basic principles of statistics
- IT management and governance frameworks such as ITIL, MOF, COBIT, etc
- One or more of the following obtained certifications: CISA; CISM; CISSP; CIA; CPA; CFE; CCNA; CCNP; ITILv3; MCP; MCSE; CITAM; PMP; CSAM, VCP
- Operating systems administration (Windows/UNIX)
14
Software Asset Management Resume Examples & Samples
- Outstanding communication and documentation skills as well as the ability to assess the needs of users and translate these into accurate and accessible reports are essential
- Strong Business Requirements documentation skills
- Proven experience with data driven decision making required
- High level of curiosity and investigative mind-set with an attention to detail
- Demonstrated ability to do statistical analysis
- Experience with BI tools
- Strong analytical, creative thinking and problem solving skills
- Ability to write SQL to query complex data structure
- Ability to multi-task and provide high quality solution under pressure
15
Software Asset Management Associate Resume Examples & Samples
- Manage a ticket queue of software requests for users and systems firmwide to prescribed SLA’s
- Interfacing with customers and end-users to resolve license management and software fulfillment issues
- Working with the JPMC sourcing team and with external software vendors to identify and document licensing and entitlement rules for vendor software products
- Experience successfully executing software compliance for regulatory, vendor audits, and internal auditing compliance efforts
- An understanding of generally accepted software licensing terms and practices
- Experience interpreting software agreements for large scale organizations and applying contractual requirements for licensing and entitlements
16
VP, Software Asset Management Specialist Resume Examples & Samples
- Highly motivated individual with five to seven years of software compliance experience in the Software Asset Management domain
- Experience participating in software compliance reviews for regulatory, vendor audits and internal auditing compliance efforts
- License and compliance knowledge related to large vendors such as Microsoft, Adobe, Oracle, IBM, etc…
- Demonstrated project management experiences
- Advanced knowledge of Microsoft Excel
- Analytical background with strong data analysis skills
- Experience with writing and running simple SQL queries
- Tactical buying experience
- Relationship management skills
- Software contract negotiation and drafting
- Extensive knowledge of various software licensing models and entitlements
- Ability to manage global projects and virtual teams
- Preparation of management presentations (PowerPoint)
- Demonstrate strong and clear communication skills – laterally across technology, business and Legal departments, as well as vertically upwards with senior management
- Possess positive team-player attitude
17
Software Asset Management Resume Examples & Samples
- Lead regulatory, vendor, and internal compliance efforts across major vendors including IBM, Microsoft, Oracle, CA, SAP, Symantec, HP, and other key vendors
- Develop and implement standards for data quality that ensures reliability and accessibility to support the mission and activities of Enterprise Software Asset Management
- The Data Quality /Compliance efforts will be part of the overall data controls framework partnering with cross-functional activities across Compliance, Governance, Fulfillment, and Reporting
- Establish a data stewardship workflow and communication program for the System of Record(s) supporting the SWCMDB
- Manage data quality, governance, and synchronization efforts across firm wide software catalogues for Technology Governance, Fulfillment, and Deployment functions including policies, standards, and processes
- Manage the data normalization of all System of Record feeds into the SWCMDB, Compliance Engine, and Corporate Referential Data Store
- Develop data quality measures and reporting to improve the quality and comprehensiveness of the ESAM data
- Work with the firm wide technology teams to support data management policies, standards, and practices across JPMC
- Support JPMC’s strategic vision for data quality management and governance
- 5-7 years of software compliance experience in Software Asset Management for large enterprise vendors including IBM, Microsoft, Oracle, CA, SAP, Symantec, HP, and other key vendors
18
Software Asset Management Resume Examples & Samples
- Lead and grow a team of 5 Software Asset Management (SAM) specialists
- Set goals and objectives for team members and drive them to excel and grow as professionals
- Process Improvement: Reviewing and documenting current state business and operational procedures to identify opportunities for efficiency improvement, propose solutions and ultimately to implement those solutions
- A proven track record with management experience, preferably in a global organization
- A collaborative style and ability to build the appropriate relationships and partnerships both across the firm and with external vendors and service providers
- Ability to break down complex tasks and explain solutions
- Stakeholder engagement skills, including ability to interact with all levels of the organization in a cross-functional team environment
- Advanced Excel skills, including the use of the VLOOKUP function and creation/manipulation of Pivot Tables (i.e. reporting)
19
Software Asset Management Analyst Resume Examples & Samples
- Interpret Visa’s software license agreements and identify rules, obligations, and product metrics to ensure compliance with all software license agreements. Translate contract terms & conditions to technical data elements. Track and manage software entitlements in the asset database
- Capture and verify software deployment data via leveraging of software discovery tools, native product reports & management consoles, and discussions with product owners & engineering teams. Validate data completeness and accuracy
- Create software baselines by converting deployments & infrastructure attributes to calculate license counts. Identify under-deployments for potential cost savings and/or over-deployments that require acquisition of additional licenses
- Perform cost modeling and analysis for various vendors, products, and metrics. Provide recommendations on software or infrastructure changes that can reduce and optimize licensing requirements
- Assist in monitoring and ensuring software contract compliance and performance between departments and vendors. Work with leadership, business groups, and accounting staff to analyze and resolve complex issues associated with software licensing rights. Serve as lead and primary point of contact on third-party software audits
- Monitor software maintenance renewal requirements, coordinating with product owners on operational requirements. Ensure maintenance information is properly recorded
- Gather requirements and develop reports on software licensing & usage for internal customers. Build detailed “what-if” models to support software decision-making. Present statistical findings to product leadership
- Develop, implement, and refine software asset management policies, processes and procedures. Contribute to software process improvements and automation
20
Senior Manager, Software Asset Management Resume Examples & Samples
- Provides leadership and administrative oversight to a team of 4 – 6 full-time employees
- Develops and implements processes and procedures to enable the effective and efficient management, administration, and oversight of an enterprise-wide software license, subscription and maintenance/support portfolio based on industry and internal leading practices
- Negotiate, as part of a cross-functional team of key subject matter experts and stakeholders, software license, subscription, and maintenance/support agreements in alignment with business requirements, and industry / internal leading practices
- Ensure software license entitlements, subscriptions and deployments, and associated maintenance and support agreements are effectively managed and administered in order to continue to meet business requirements, maintain compliance with license/contract terms; and maximize value while mitigating risk
- Influence software publisher’s/provider’s licensing policies and practices to align with business requirements, reduce complexity, and mitigate risk
- Strong experience in managing and leading a team
- 6-8 years of related software asset management experience
- Previous experience in leading the development and implementation of software asset management processes and disciplines within a large and diverse organization
- Strong understanding of software licensing and license use rights, and software license and support agreements
- Hands-on experience in managing and negotiating license and support agreements for large software publishers (e.g., IBM, Oracle, Microsoft, HP, Symantec, etc.)
- Proven ability to organize and manage multiple priorities, projects, and deadlines through the effective use of resources and appropriate planning and communication methods and tools
- Ability to innovate by introducing new ideas and processes to improve performance and productivity
- Ability to engage and consult with others in a collaborative manner to
- Strong asset management background, including tool sets
21
Analyst, Software Asset Management Resume Examples & Samples
- Maintain software license subscription and maintenance renewal calendar
- Maintain process documentation, playbooks, and software license, subscription, and maintenance agreement repositories
- Manage / maintain discovery data for SAM in partnership with Asset Management team
- Ensure software license entitlement and deployment data and reporting are available to key stakeholders
- Provide data to support maintenance renewals, usage forecasts, budgeting and other decision support and governance activities
- Provide support to key continuous improvement activities
- Provide support to 3rd Party Audit activities
- 1 – 2 years of related software asset management experience, for both end-user and data center products, in a large, diverse company
- Requires knowledge and experience in own specialty; still acquiring higher-level knowledge and skills
- Builds knowledge of the company, processes and customers
- Solves a range of straightforward problems
- Receives a moderate level of guidance and direction
- Knowledge and experience with software asset management, software licensing and license use rights
- Experience and knowledge of the software lifecycle from licensing to purchasing to deployment to decommissioning
- Effectively communicating both internally and externally using a variety of styles and medium
- Demonstrated data analytics and critical thinking abilities
22
Software Asset Management Specialist Resume Examples & Samples
- Lead analyst for internal and external license compliance audits
- Lead work streams to design, recommend, share and document best practices, strategies, processes, policies, governance concepts and licensing guides
- Generate and present license compliance reports (regularly or upon request) by leveraging existing software asset management tool and software discovery tool, evaluate business/ financial impact, determine the Bank’s current license position and communicate results and recommendations to management, business and technology units and legal
- Ensure license entitlements and software utilisation data are maintained in existing software asset management tool
- Provide recommendations by collaborating closely with Software Category Manager, Sourcing Managers and internal customers on how to license, reconcile, re-harvest, transfer and document licensing entitlements to drive demand management savings opportunities regionally
- Determine best strategy to review and extract key data points and metrics from sources such as software asset management tool, software discovery tool, contracts, entitlements, etc for identifying savings opportunities
- Own and build strong relationships with key internal customers and vendors
23
Software Asset Management Tech Ops Lead-VP Resume Examples & Samples
- Manage software licensing and inventory, which requires a good understanding of licensing terms from vendors like Microsoft, IBM, Symantec, Oracle, HP, Adobe and other software vendors
- Assist in the development and execution of processes to support software compliance for regulatory, vendor audits, and internal auditing compliance efforts
- Assist in the production of management reporting on software request, fulfillment, and license recovery metrics
- Process Improvement: Assist in the review and documentation of current state business and operational procedures to identify opportunities for efficiency improvement, propose solutions and ultimately to assist in the implementation of those solutions
- Strong organizational skills and ability to multitask and work in a changing environment
- Experience identifying automation opportunities and driving them through to implementation
- Bachelors degree or equivalent work experience
- Experience with enterprise Software Asset Management operations
24
Software Asset Management Specialist Resume Examples & Samples
- Industry knowledge across multiple software vendors not just Microsoft
- A strong understanding of technology, emerging technologies and the broader market outside software
- The ability to develop long term relationships as a trusted partner for BDUK customers
25
Software Asset Management Data Engineer Resume Examples & Samples
- Schedule and/or attend Kickoff or Discovery conference calls with our clients to identify the topography of their IT systems, the products and platforms they utilize, and appropriate discovery tool to collect installation data from these environments
- Identify potential problem areas within customer environments and provide advice on problem resolution
- Provide technical support Software Discovery tools
- Provide technical and strategic advice on Linux technologies to the ITAM Department
- Use existing report templates to provide incremental status reports to the customer
- Help build and maintain internal testing labs
- Process-oriented analyst, architect, troubleshooter and subject matter expert on complex business and technology issues pertaining to Software Asset Management
- Combine Business and financial acumen with advanced analytical and project management skills to document business requirements, identify crucial issues, and execute action plans quickly and effectively
- Business Modeling & Architecture
- Business & Systems Analysis
- Data Quality, Analytics & Visualization
- Extensive experience with and knowledge of operating system administration
- Technology Asset Management
- Familiarity with database systems including MS SQL, MYSQL, Oracle, CMDB
- Familiarity and experience with software licensing and license UseRights (entitlements)
- Must be able to communicate effectively with Technical, Sales and Executive personnel
- Ability to stay self-motivated and self-directed in a fast paced team environment
- Familiarity with methodologies to increase automation of administrative and discovery functions; experience writing scripts is a plus
- Familiarity and/or experience with Cloud infrastructure is a plus
26
Software Asset Management Resume Examples & Samples
- A solid understanding and proven track record in software licensing solutions
- Experience of asset management software and/or inventory tracking systems, such as BMC ADDM, ILMT, SCCM and
- A good understanding of technology, emerging technologies and the broader market outside software
27
IT Process & Software Asset Management Lead Resume Examples & Samples
- Accomplishes department objectives by managing staff; planning and evaluating department activities
- Participate in global meetings and liaise with Global counter parts in Paris, UK and APAC to ensure consistency and alignment of ITSM processes
- Ensuring on-time quality delivery of all activities assigned to the team
- Manage budgets with continuous effort to challenge current costs to identify opportunities for cost reduction
- Ensure appropriate staffing to meet the Local and Global demands for NAR Software Management process
- Improve on the existing Software Management Process to ensure compliance with Global objectives and legal compliance
- Attend audit and compliance reviews ensuring the team remains compliant with bank standards and to address any non-compliance. Ensures compliance with any and all related Policies
- Excellent written and oral communication skills, with the ability to explain complex issues clearly and concisely to audiences of varying technical levels
- Ability to work effectively in geographically dispersed cross-functional teams
- Foster teamwork
- Introduce new ideas and processes which improve performance and productivity
- In depth knowledge of the process workflow and process KRI/KPI’s
28
Software Asset Management Analyst Resume Examples & Samples
- Good Understanding of software licensing across key vendors for example IBM, Microsoft, Oracle, VMWare and RedHat, Ability to understand and apply concepts pertaining to software licensing
- Ability to analyze and solve problems using learned techniques and tools
- Possess solid organizational skills, with the ability to multi-task in an ever-changing environment
- Knows and understands business needs and has the ability to adapt changing technology to business needs
- Requires a working knowledge of procurement and financial management principles
- Ability to interact with internal clients and vendors at various levels regarding contractual agreements
- Skilled use of Microsoft Office package and related software applications is required
- Thorough understanding of the IT industry as well as demonstrated ability to understand and communicate technical information
29
Software Asset Management Specialist Resume Examples & Samples
- Software license procurement
- License key management
- Work with vendors to ensure license key repository is current
- Monthly purchase report generation for new purchases
- Data integrity monitoring
- Procurement and/or Asset Management system experience
- Excellent understanding of basic Excel functions, including vLookup and Pivot tables
- Conceptual knowledge of Information Technology with a focus on software licensing
30
Director, Software Asset Management Resume Examples & Samples
- Bachelor's degree in business or other management discipline, such as supply chain management
- Bachelor's degree in engineering or IT, and certification by purchasing and supply chain professional bodies such as Institute of Supply Management (ISM). A master of business administration degree is a plus
- 10+ in IT procurement, with at least 4-5 years as an IT procurement or category manager
- Experience with Service Now (SAM functionality) or like platform
31
Software Asset Management Analyst Resume Examples & Samples
- Leads the gathering and monitoring of software counts / subscriptions, understands software usage rights, monitors and tracks usage and proposes different alternatives for licensing optimization and cost reduction
- Administers / coordinates software procurement process within budget expectations, ensures software contracts are current, and will be accountable for following financial compliance processes
- Partners with global IT and Business community to ensure compliancy, challenges business justification, raises awareness, provides reports and dashboards, performs training and executes requests
- Builds global relationships with vendors to better understand licensing programs, timelines, confirm compliancy and to strengthen relationships and communications between the vendor and Tech Data
- Develops, maintains and performs continuous process improvements for licensing usage driving efficiency and cost savings
- Meets attendance and punctuality standards
- 1-3 years experience in a software compliance role
- 2 years experience supporting end users
- Able to build solid, effective working relationships with others
- Able to communicate clearly and convey necessary information
- Able to constructively work under stress and pressure when faced with high workloads and deadlines
- Able to converse and write effectively in English and Spanish
- Able to create and conduct formal presentations
- Able to interact effectively with all levels of management
- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results
- Able to perform basic mathematical calculations
- Able to quickly learn new systems and technology
- Able to recognize and attend to important details with accuracy and efficiency
- Possesses strong multi-cultural interpersonal skills
- Possesses strong organizational and time management skills, driving tasks to completion
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Software Asset Management Resume Examples & Samples
- To develop, implement and manage ongoing procedures for tracking company’s Software Assets to ensure compliance and cost efficiency throughout their lifecycles
- To drive the Software License Management processes by planning, monitoring, and recording software license assets to ensure compliance with vendor contracts
- To support the organization with the efficient, compliant and cost optimized provisioning of software licenses and license maintenance
- To support the SBS-Supplier Management Team for the daily and long-term strategic management of software within the organization
- Bachelor's Degree in Computer Engineering, Computer Science, Management Information Systems or related degree
- Internal as well as external stakeholder management skills
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Junior Software Asset Management Specialist Resume Examples & Samples
- Revises existing systems and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage
- BS or equivalent + 0 yrs experience
- Knowledge and experience with Remedy and Service Now
- Knowledge and experience with Inventory Management and IT Disposal
- Proficient with Microsoft Excel
- Familiar with Data Destruction
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Software Asset Management Analyst Resume Examples & Samples
- Previous experience of working in a specific SAM - Software Asset Management role - suitable to a FTSE100 business
- Ability to consolidate a number to data sources to create ‘a single point of truth’ data record
- Exceptional communication and liaison skills
- A competitive salary, benchmarked against our competitors, which will grow as you do
- Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
- Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
- Attractive holiday entitlement
- 50% off our Home, Motor and Pet insurance
- Free Travel insurance
- Free Green Flag breakdown cover
- Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
- Retail card, with discounts at big name retailers
- My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant high street brands, travel, tickets, gym memberships and much more
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Solutions Manager Software Asset Management Resume Examples & Samples
- Deliver product and services revenue, gross profit and growth metrics
- Develop a services offering roadmap that is keenly aligned to customer demands and market trends
- Execute and contribute to the improvement of standard operating procedures in the management of the solutions business
- Develop & Mentor a high performance team that is forward-thinking about how we use Lifecycle Management offerings to differentiate CDW in the marketplace
- Bachelor’s degree in Business, related field or equivalent
- Five years’ sales and/or product management experience
- Experience managing business partnerships
- Experience managing a team of technical presales and services professionals
- Strong listening, negotiation, and closing skills
- Must be able to travel
- Experience architecting, designing or maturing ITAM / SAM process and practices
- Ability to lead and develop team members across multiple geographies
- Experience developing and managing business partnerships
- Ability to effectively collaborate with others
- Strong communication skills, both oral and written
- Strong information monitoring and analysis as well as comprehension of business metrics
- Strong decision-making skills
- Ability to plan, organize, and drive for results
- Demonstrated knowledge of the IT industry and technology
- Demonstrated performance and talent management
- Strong customer focus orientation
- Ability to communicate and facilitate change
- Previous management experience to include managing medium to large teams
- Three years’ experience with Microsoft technologies, licensing and the Microsoft channel
- ITIL Practitioner and/or Service Manager Certification
- CITAM, CSAM, CHAMP or equivalent
36
Software Asset Management Analyst Resume Examples & Samples
- Solid understanding and proven track record in software licensing solutions
- An ability to spot, qualify and leverage new licensing opportunities
- The ability to drive internal collaboration and lead virtual teams
37
Software Asset Management Analyst Resume Examples & Samples
- Day-to-day, the SAM will work to update and maintain the software database and will interface with vendors and customers to process software orders
- Provide regular reporting , both pre-designed and ad hoc, from multiple data sources and develop critical analyses of our customer’s software strategies and entitlement positions
- The SAM is expected to document their work instructions as they develop and refine them in the form of detailed operating procedures
- Develops and configures systems specifications that address business requirements, processes, and that fit within architecture standards
- May document testing and maintenance of system updates, modifications, and configurations
- May act as a liaison with other business functions
- Professional demeanor and good interpersonal communication especially in customer facing situations
- Working experience with service ticket systems, databases, spreadsheets and procedure documentation
- Ability to compare, analyze and present data sets with some degree of sophistication including the use of pivot tables, cross-tabulation and advanced spreadsheet functions including VBA
38
IT Software Asset Management Analyst Resume Examples & Samples
- Facilitates business needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration
- Works with department leadership and vendors to manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings
- Enters and maintains information to address budgeting, software compliance & inventory, contracts, and cost. Assist in the development of reports to provide visibility and actionable metrics on spend and consumption
39
Software Asset Management Specialist Resume Examples & Samples
- Analyzes purchase records and other entitlement information (including contracts, EULAs, EAs, etc.)
- Understands Product Use Rights, license allowances, and contractual entitlements for software products and manufacturers (with a specialty in one or more manufacturers)
- Assists customers in the collection, cleanse/normalization, and management of software discovery and inventory information
- Participates in customer communications across the entire life-cycle of a SAM project. This includes producing and presenting intermediate, analytical, and final results and assuring projects are conducted and closed to the satisfaction of all parties
- Collects and manages SAM-related information from PCM, customers, and software manufacturers
- Ensures all SAM projects are conducted professionally, ethically, and in a manner consistent with SHI quality standards
- Experience with software installation and software inventory systems
- Experience in setting up and maintaining a SNOW environment
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Software Asset Management Coordinator Resume Examples & Samples
- Develop an overall software vendor management strategy, designed to give optionality and optimal value over multi-year horizons
- Ensure that the Anglo American policy and procedures on Software Asset Management (SAM) are executed in such a manner that it addresses key risks, are efficient in its application and delivers to its commitments outlined in the contracts and appropriate regulatory requirements
- Monitor the compliance of all stakeholders to Anglo American's SAM policies and procedures
- Establish co-operative and pro-active working relationships with Global IM's software vendors and serve as the primary point of contact for all software vendor relationship management related queries and escalations
- Drive a rolling renewal and maintenance schedule for all in-scope software vendors and software products, to enable proactive and preemptive action that delivers the most value
- Manage continuous improvement in the process of acquisition, installation, maintenance and commercial management of software in collaboration with relevant IM teams
- Ensure that the vendors adhere to all service level agreements, terms and conditions in the contracts and direct the primary software asset management vendor, to ensure that their activity set is focused on key risks and value opportunities
- Design, maintain and execute a stakeholder communication and governance plan between vendors and Anglo American
- Manage contract change, for example changes in scope, service level and pricing. Working with the appropriate organisation within Anglo American during negotiation and contract change execution ie.Supply Chain, Legal and Finance
- Maintain a global risk register for Software and also a register of value delivered by the team (unit rate savings, cost avoidance, rationalisation/ re-use)
- Manage Anglo American license exposure and risks and ensure pro-active mitigations
- Provide regular status updates and expert advice to explain the risks, mitigation actions and opportunities to senior Group IM stakeholders to guide decisions regarding SAM
- Provide coaching and direction to the software license analysts, to improve their process execution and enable their personal growth in role
- Proficiency in relevant global languages would be advantageous with respect to vendor negotiations and other stakeholders
- IM risk management
- Stakeholder engagement to enable alignment with stakeholders
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Software Asset Management Intern Resume Examples & Samples
- Designing, developing and supporting web based applications and tools
- Working with Senior Engineers and Architects to enhance functionality of software development projects
- Acquiring and sharing knowledge of tools and framework capabilities and traditional design & engineering disciplines
- Expanding knowledge of languages, tools, devices, applications, and the environments
- Researching new technologies that may be relevant to the Studio using either company provided information or on-line sources, and preparing summaries of those technologies
- Understanding of multi-tier web architectures, OO design patterns and concepts
- Superior creative and innovative problem-solving skills with passion for new technologies
- Organized and “future thinker” who is excited about technology
- Detail oriented and willing to perform a lot of detailed work
- Experience with Unix shell scripting, Virtual Machines, and/or server provisioning
- Experience with video or image transcoding technologies
- At least 18 years of age
- Unrestricted work authorization
- Available full time for 12 weeks from May/June through August/September
- Ability to provide own relocation, housing and transportation. Position is located in Burbank, CA and may include work in Glendale, CA
- Enrolled in a Undergraduate program at a college/university taking at least one class in the semester prior to participation in the internship program or recently graduated within the last six months
42
Software Asset Management Analyst Resume Examples & Samples
- Follows instructions and performs other duties as may be assigned by supervisor
- Assists other employees in accomplishment of Huntsman company goals
- Participates in and completes company-required training programs
- Participates in Environmental, Health, & Safety initiatives as set forth by the company
- Must have a level of proficiency with Internet, Email, and Microsoft programs
- Detailed understanding of different licensing models applied to software and the benefits of each
- Working knowledge of product usage rights for software and how to apply these rights
- Experience researching historical software information
- Ability to design, create, and analyze reports for software deployments, inventories, and utilization
- Working knowledge of contract management related to IT contracts
- Experience with IT Asset Management systems such as Peregrine or HP Asset Manager
- Experience maintaining records and databases containing information regarding licenses, warranties, and service agreements for an organization's hardware and software
- Experience working in a ticketing system, preferably HP Service Manager
- Understanding of various technical IT hardware management tools such as Microsoft System Center Configuration Manager (SCCM)
- Knowledge of laws, regulations, and industry best practices regarding Software Asset Management
- Ability to work in teams and contribute to process improvements
- Excellent customer service and interpersonal skills
- Ability to work in a fast paced environment with attention to details
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Software Asset Management Specialist Resume Examples & Samples
- Responsibilities include providing and following Policy and procedures for managing software and producing compliance and ELP reports across vendors throughout the desktop, server and virtual estates
- Facilitate the business’ needs for ongoing support and upgrade protection by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration
- Identify savings opportunities for renewals, software licensing, and services
- Providing advice and guidance to clients on usage, licensing rules and licensing purchasing policies
- Assist in the development of reporting to address management requirements to obtain information and give further clarity
- Enter and maintain information to address budgeting, software compliance & inventory, contracts, and cost
- Communicate through email, individual interview, group meetings, and presentations to client, end users, management, account teams, and vendors
- Produce and when necessary analysis software reporting utilizing data from the Snow tooling
- Respond to requests from end users, managers, and team members for specific IT Software Asset Management data information
- Working alongside specialists teams to; provide end-to-end provision of complex software pricing, identifying licensing models to leverage benefits for the company and our clients
- Partnering with key software asset management stakeholders, educating, negotiating, and influencing them
- Excellent knowledge of Information Technology
- Excellent knowledge of managing multiply vendors and contracts
- Significant experience in a Software Asset Management role
- Strong analytical, data processing and problem solving skills
- Proven researching ability
- Software asset life cycle management processes
- Ability to work under pressure, remain calm and provide clarity
- Excellent skills in managing software contracts and identifying costs impacts assets
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Software Asset Management Administrator Resume Examples & Samples
- Provide input to the Software Asset Management life cycle; including analysing and redesigning Software Asset Management processes, software requests, license pooling/checks, and deployment
- Maintain the catalogue and cost management processes for all software assets
- Maintain all cost models relating to software assets
- Support the integration of the License Management Tool (and surrounding processes), with the IS delivery systems and services
- Raise and manage software purchasing orders through their lifecycle (including ‘Goods Receipting’)
- Verify supplier invoices against purchase orders
- Liaise with suppliers to request quotes (and maintain appropriate supplier records)
- Identify and advise management and technical teams on license entitlements derived from software deployed
- Support the “Audit, Risk and Compliance” function team through the regular audit process
- Provide report information on software/licence counts, metrics and usage, as well as provide input on terms that impact licensing
- Maintain the license inventory and perform software harvesting based on usage
- Assist with license related questions/issues
- Ensure 100% customer satisfaction and client focus
- Manage incidents and requests according to defined SLAs - ensure 100% adherence to RFS & INC Best Practice guidelines
- Update, formalise and review processes defined in the IS Business Management System
- Experience of working within ITIL aligned Service Management organisation and within Software Asset Management
- High level of proficiency and knowledge of IT Asset Management and enterprise procurement processes
- Experience of implementing process change
- Excellent analytical and communication (both verbal and written) skills
- Proven experience of data analysis and good numeracy, analytical and reporting skills
- Qualification in Software Asset Management
- Supplier relationship experience
- ITIL V3 Foundation Accreditation
- Competencies specific for this role (if different to the Atkins generic competencies listed below)
- IT Service Management expertise
- Performance Improvement
- Confidence and professionalism
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Software Asset Management Specialist Resume Examples & Samples
- Identifies savings opportunities for renewals, software licensing, and services
- Responds to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information
- Excel (Macros and Adv. Level Experience)
- Licensing (Cloud Licensing is a Plus)
- Inventory Management
- Able to work cross-functionally
- Plus: SAM Certified in any vendor, Snow Application or any type of SAM tool experience
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Software Asset Management Specialist Resume Examples & Samples
- Strong knowledge & exp. with software asset life cycle management processes planning, acquisition, deployment, monitoring, harvesting and retirement
- Experience with development of software asset management policies, workflows, processes, and procedures
- SAM certification preferred (e.g., IAITAM Certified Software Asset Manager)
- Knowledge and experience with software asset management related international standards (e.g., ISO 19770, ISO20000/ITIL)
- Exp. with license management and optimization tools, software discovery tools (e.g., MS SCCM, Remedy, CMDB, LANDesk, or similar)
- Experience interpreting software licensing terms and conditions
- Experience with Share-point.MS office suite
- Strong knowledge of software publishers' licensing models and software deployment and use rights (e.g. Microsoft, Adobe, Oracle and McAfee)
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Software Asset Management Specialist Resume Examples & Samples
- Bachelor’s in Computer Science, Information Systems/Technology, Business, or relevant work experience
- Experience developing and documenting business processes in support of a Software Asset Management strategy
- Experience working with remote teams & resources
- Experienced in software/hardware asset management & tracking, and software license compliance
- Significant experience in moving 10,000+ seat desktop environment to new Windows/OS including related non-Microsoft software rationalization and remediation
- Formal project management training
- IT background or a working knowledge of software procurement and licensing
- Vendor evaluation and vendor management experience; vendor contract negotiations skills and previous project-related work a plus
- Self-motivated with first-rate teamwork and communication skills
- Excellent leadership skills
- Ability to work and self-motivate without direct supervision
- Strong desire to work with a team to affect positive change and improvements within company
- Ability to interact with all levels of organization, as well as clients and vendors
- Willingness to solve both simple and complex problems through established or innovative methods
- Strong Office knowledge, Intermediate to Expert level Excel skills
- Industry knowledge of software policies, procedures and compliance
- Possess the ability to work at a fast pace with a high degree of detail; ability to multi-task
- Solid understanding of asset management tools and technologies
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Software Asset Management Lead Resume Examples & Samples
- Software Asset Management for BDUK is responsible for defining and executing against the following activities
- Operating said governance in order to ensure BDUK has full control over its enterprise software assets and associated licensing
- Working hand-in-hand with Software Solutions Specialists; provide end-to-end provision of complex software quotes/cost modelling etc
- The post holder must expertly be able to understand and leverage vendor licensing to the mutual benefit of our clients for all key or nominated software vendors
- Maintenance of relevant customer software catalogues and pricing using Software Asset Management software tools
- Assist with the bidding process including response documents such as supplier proposals
- Work collaboration with key vendors and stakeholders
- Produce Software Compliance Reports at organisational level as required utilising data from the discovery data, and SAM tooling
- Producing monthly software installed reports for publication to departmental mangers
- Produce monthly Service Management Report and statistics for Application Owners
- Produce monthly SAM Reports for the appropriate nominated clients
- Recommend remedial actions to the Business for resolving under-compliance and leveraging opportunities
- Leading the management and strategy of software vendor audits
- Provide vendor licensing expertise to internal customers
- Understand the key roles and functions of all ITIL disciplines. Drive the two-way knowledge transfer of processes across disciplines that provide demonstrable benefit
- Able to assimilate and interpret technical language. Has a good knowledge of current technology and up to date software vendor license models
- Identifying and implementing opportunities to optimize software licenses used in the enterprise computing environment
- Developing and communicating enterprise software asset management policy, system and process governance reporting
- Leading the loading and validation of software licensing/purchasing and license entitlement data into the organization’s software asset management system/process (SNOW)
- Leading and influencing the strategic development and daily operation of the organization’s software asset management processes and systems
- Leading the definition of the governance structures; supporting and conducting audits of software licensing compliance (as necessary) to validate/prove the system/process effectiveness and accuracy
- Leading the development of policy and processes for managing the software asset lifecycle for software
- Leading the design and production of enterprise software asset related reports both pro-actively (dashboard, inventory reports, etc.) and as needed/requested (ad hoc reports)
- Leading the planning, monitoring, and recording of enterprise software assets to ensure alignment with software license and software maintenance agreements
- Contributing to the growth and development of the Asset Management capability
- Working in conjunction with the Application Owners to establish the end-to-end software asset management scope, service level objectives, roles and responsibilities, and inventory, and cost specific to their region
- Liaises with all levels of the organization with regard to the rollout and on-going management of the software asset management process, policies, and procedures
- Partnering with key software asset management stakeholders, educating, negotiating, and influencing them on options and alternatives
- Leading initiatives to find opportunities to do things better, faster, smarter, and in a more cost-effective fashion
- Significant experience of managing software, within a Software Asset Management or similar role
- Solid understanding and proven track record in software licensing models and compliance management
- Software Asset Management Qualifications
- ITIL qualifications and experience
- Wider IT/technical background
- Experience of using the SNOW Asset Manager Service
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Software Asset Management Specialist Resume Examples & Samples
- Performs reactive and proactive processes and activities required to design, implement, maintain, and improve the compliance and performance of operations processes on moderately complex projects
- Performs moderately complex data mining, trend analysis, metric and report production, process maturity and compliance assessment, process flow charting, and iterative process activities (e.g. validity checks, change reviews, data quality checks, and process reviews)
- Creates process requirements, reviews functional requirements, validates solutions, coordinates and participates in testing, coordinates and participates in process rollouts for moderately complex or multiple simple enhancements
- Engages with stakeholders that cross multiple functionalities for process development, implementation, and support
- Informs, communicates, or otherwise educates, proactively or reactively, Process Managers and owners about incidents, issues, problems, roadblocks, constraints, barriers, or potential risks associated with the successful execution of processes. Contributes to the achievement of related teams' objectives
- Bachelor's degree in computer science or a related discipline, or equivalent work experience
- 4-6 years of related experience required
- Green Belt Lean Six Sigma Training
- Experience in the securities or financial services industry
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Software Asset Management Expert Resume Examples & Samples
- Prepare, assist implementation and maintain the SAM Tool on a daily basis
- Support IT organization to ensure correct licensing tracking (volume & type) and drive software compliance investigations
- Make the CMDB accurate with initial focus on our top 10 – 20 software vendors (MS, IBM, Oracle, Adobe, Autodesk, VMWare …)
- Investigate and report gaps on local level as well as on GIS level
- Configure software counters according to specific license metrics (PVU, User, Device, Core, Processor…) for compliance reports and audit assistance (be “audit-ready”)
- Manage centrally the license records from the different sources (lists, spreadsheets, discovery)
- Identify and implement best practices (policies, dashboards, reports, guides) enforcing standardization in his domain
51
Senior Software Asset Management Analyst Resume Examples & Samples
- Forming part of End User Computing, the IT Asset Management team are responsible for Hardware and Software Asset Management across Burberry’s global offices, stores and distribution centres
- Working closely with the other members of the team as well as the wider IT department, the Senior Software Asset Management Analyst will lead the planning, monitoring and recording of Burberry global software lifecycle
- The Senior Software Analyst will be expected to understand and own all aspects of the software lifecycle from licensing and renewals to demand and decommissioning. The Senior Software Analyst will liaise with software and managed tool vendors, along with managed service partners to ensure Burberry’s software assets are managed effectively, are license compliant, and meet the needs of the business
- Performing a Senior role within the team, the Senior Software Analyst will play a centralised position for Software management across Burberry’s estate
- The Senior Software Analyst will own established software processes, policy and procedures, ensuring Burberry is working to best practice and driving change where necessary to continuously optimise the estate
- Ensure asset management related requirements are fully adopted across the Global business
- Collecting and managing SAM-related information from suppliers and software manufacturers
- Perform a centralise role in any software audits
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Software Asset Management Specialist Resume Examples & Samples
- Sound Software Licensing technical knowledge across a range of key software vendors
- Experience of managing software, within a Software Asset Management or similar role
- Understanding and proven track record in software licensing models and compliance management
- An understanding of technology, emerging technologies and the broader market outside software
- The ability to drive internal collaboration
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Software Asset Management Specialist Resume Examples & Samples
- Identifies, controls, records and reports on IT assets inclusive of licenses, warranties, maintenance, service level agreements, usage rights and counts, etc. Maintains schedules and manages license renewals
- Monitors assets through lifecycle from acquisition to disposal. Provides input during yearly budgeting process
- Evaluates portfolio of services provided by vendors and recommends strategies for efficient use of resources, cost optimization and value maximizing
- Ensure accurate data entry in Service Management system Drives escalations per defined best practices
- Ensures work is completed in accordance with Service Level Objectives and Service Level Agreements
- Hold support areas accountable for timely response to Software Asset related activities
- 3-5 years’ experience in an IT Asset Management role
- Specific knowledge of ITAM Management processes and their interaction with other processes in the organization
- Conceptual knowledge of Information Technology
- ITIL and ITAM certifications a plus
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions
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Software Asset Management Manager Resume Examples & Samples
- Sets standards and processes for ITAM business processes and communications changes to standards to appropriate parties
- Ensures governance in place for ITAM business processes Provides senior management process execution / adherence reporting
- Hold product owners accountable to adherence to Service Level Objectives and Service Level Agreements
- Develops ways to improve KPIs Oversees quality control of ITAM business processes
- Provides input during yearly budgeting process. Evaluates portfolio of services provided by vendors and recommends strategies for efficient use of resources, cost optimization and value maximizing
- Drives escalations per defined best practices Hold support areas accountable for timely response to Software Asset related activities
- Monitors assets through lifecycle from acquisition to disposal
- Other duties and projects as assigned
- Bachelors Degree or equivalent work experience
- 7 or more years’ experience in an IT Asset Management practitioner role
- ITAM Certification or equivalent experience
- Knowledge, has specific knowledge as to purpose and benefits associated with ITAM processes and their interaction with other processes in the organization
- Good leadership abilities and organizational knowledge is necessary
- Familiar with process improvement methodologies
- Strong knowledge of Information Technology
- ITIL and ITAM certifications
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage
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Software Asset Management Resume Examples & Samples
- Experienced in license modelling, determining liability calculations, reconciling entitlement with deployment data, optimizing license and determining the usage/ compliance state
- Experienced in the Software Asset Management / Software License Compliance management processes, including industry best practices
- Experienced in driving financial improvement through Service Asset management
- An under-graduate degree or demonstrable equivalent / 5-7 years in IT
- Able to work proactively and with limited oversight
- Experience of working in an ITIL-aligned organization
- ITIL v3 Foundation Certified (minimum)
- Knowledgeable of the Change Management / IMAC processes and policies
- Knowledge of Procurement based process and policies
- Proficient in the technologies support SACM; Asset and CMDBs, auto-discovery tooling
- Expert in IT Asset Management Lifecycle processes (including hardware and software)
- Expert in Configuration Management processes
- Travel less than 20% might be required
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Tech Ops Lead-software Asset Management Resume Examples & Samples
- Manage software licensing and inventory, which requires a good understanding of licensing terms from vendors like Microsoft, IBM, Symantec, Oracle, HP, Adobe and others
- Establishing and executing processes to ensure timely fulfillment of user requests while also preventing licensing compliance breaches
- Ensuring distribution, return, transfer, accounting, etc. of software licenses are managed to contractual obligations, including reporting and conducting periodic review meetings with vendors
- Producing management reporting on software request, fulfillment, and license recovery metrics
- Process Improvement: Ability to identify automation opportunities, articulate a plan, build consensus and drive the automation effort to fruition
- 5+ year's experience working directly with customers and end-users supporting complex workflow operations
- Ability to engage with key stakeholders across teams to drive implementation of solutions
- Strong Microsoft Excel skills, including the ability to produce useful reporting from spreadsheets containing thousands of rows of data
- Software compliance background
- Business analyst background
- Experience working/managing a ticket queue
- Proven track record working with remote teams
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IT Software Asset Management Administrator Resume Examples & Samples
- Minimum three (3) years of Software Asset Management is required
- Software Asset Management knowledge and experience including software licensing, software asset management policies and procedures, and procurement lifecycles
- Skills in compiling and analyzing large amounts of data from multiple sources
- OR-
- An approved combination of experience and education
- Advanced knowledge of Microsoft Office 2013, particularly Excel & PowerPoint
- Experience in the planning, design, implementation, and ongoing support of Microsoft desktop operating systems and related applications (MS-Office, Visio, Project, etc.)
- General understanding of overall IT infrastructure architecture and the ability to assist in the definition of desktop hardware and software requirements based upon business or clinical needs
- A demonstrated ability to participate in technical projects, handling day-to-day task management, prioritization, support, and providing effective communications with team members, including status reporting
- Excellent oral, written, and presentation skills
- Technical documentation is a requirement of the position
- Ability to establish and maintain effective working relationships at all levels internally and throughout customer organizations
- Self-motivated with the ability to work with minimal supervision and direction
- Strong ability to analyze and resolve problems quickly and efficiently
- Ability to meet tight deadlines, work within a stated budget and deliver a quality solution
- Advanced knowledge of Microsoft utilities (SCCM, SQL scripting, etc.)
- Advanced knowledge of Snow (SAM tool) administration
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Software Asset Management Resume Examples & Samples
- Previous work experience in Software Asset Management including all aspects of strategy, development and execution
- Expertise in Microsoft software licensing
- Commitment to actively participate as a member of the team and be held to constantly improving standards, working to always improve the IT SAM process for all involved
- Excellent ability to manage multiple high priority efforts/competing priorities and flexibility to adjust to changing requirements, schedules and priorities
- Ability to clearly articulate messages to a variety of audiences, including the ability to influence across the organization. Self-driven and resourceful to achieve goals independently as well as work well within teams
- Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of software application products and services. Excellent budgeting, inventory, and cost-management skills
- Adept at conducting research into software-related issues. Must be able to learn, understand, and apply new technologies
- Excellent verbal and written communication skills and the ability to interact with both technical and non-technical personnel
- Strong familiarity and technical competence with license management software and/or applicable automated systems
- Experience of working in an Microsoft Office environment
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Software Asset Management Specialist Resume Examples & Samples
- Utilize defined SAM process for customer engagements
- Apply CDW tools for data collection/reconciliation and other features as needed
- Work directly with customers and CDW teams to provide SAM service to customers
- Position, understand, and sell CDW’s offerings in asset management category
- Manage sales cycle and pipeline of opportunity
- Achieve monthly engagement, revenue and gross profit targets
- Data collection of customer licensing information from customer, software partners and CDW tools
- Data reconciliation of customer licensing and purchase history for customer License Position
- Maintenance of practice Share Point
- Develop resources and training on SAM policies and processes
- Design and launch SAM campaigns
- Record detailed log of activities
- Assist Software license specialists and account managers with SAM messaging
- Develop and deliver training around SAM practices to CDW coworkers in multiple departments
- Development of customer deliverable for final license position
- Reporting on ROI of SAM program at CDW
- Adoption of additional CDW tools as they are designed and delivered
- Maintain minimum completion of engagements based on CDW SAM Goals
- Stay current on industry standards and certification in SAM practices
- Participated in CDW customer events (Red Carpets, TSS)
- Travel 10% of time
- Minimum 2 years industry experience
- Demonstration of problem solving skills
- Detail-oriented and self-driven
- Possess sales skills necessary to drive and close opportunities
- Multi-tasking ability
- Knowledge of software licensing programs and deployment technologies
- Strong working knowledge of MS Office applications
- Strong coworker and departmental collaboration skills
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Software Asset Management Manager Resume Examples & Samples
- Managing a Software Asset Management (SAM) function as the central point of authorisation for all software installation requests
- Strong understanding and working knowledge about the principles of SAM and general IT Service Management good practice i.e. of ITIL v3 and ISO 19770 SAM standard
- Ability to demonstrate managing software licensing risks and issues e.g. commercial/financial exposure
- Identifying and obtaining software licence management data, media and other licencing information from various sources, as required
- Managing suitable software licence management tools to monitor and report on licence usage, compliance and availability
- Producing management information, identifying trends, recommending/implementing corrective actions and improvement plans
- Producing communications to staff/customers on SAM policies, processes and procedures
- Process ownership, development, delivery and performance management
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Senior Software Asset Management Manager Resume Examples & Samples
- Supports efforts to ensure ITAM Discipline is adhered to across all aspects of the ITAM Process
- Provides data and information to senior ITAM associates in support of reporting and metrics
- Process tickets and queue requests as needed to support the needs of the business
- Supports internal self-audits and external audits of hardware and software assets as required
- Organizes and analyzes purchase information to establish an accurate and complete summary of asset costs
- Provides support and backup to senior level ITAM associates through performance or regular ITAM activities
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Junior Software Asset Management Resume Examples & Samples
- Ensures appropriate governance is in place for the IT asset repository to regularly have a 95% or better accuracy
- Notifies management of potential savings opportunities for purchases, renewals and software licensing
- Reviews and maintains owned software license repository and improve the scope, quality and reliability of the data
- Participates in software license metering and harvesting efforts
- Provides support for collection of information for budgeting, compliance, and cost comparisons
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Specialist, Software Asset Management Resume Examples & Samples
- Tracks, monitors and updates software asset records to ensure compliance with vendor contracts
- Facilitates and processes software maintenance renewals or true-ups for key vendor contracts
- Participates in the development of license management practice
- Performs software inventory discovery and collection processes
- Generates software reporting for enterprise and significant vendor contracts
- Liaise with the Software Category Manager to implement software strategies such as co-terming agreements
- Maintains and updates the contract repository system for assigned software portfolios
- Reviews industry or product releases that impact licensing requirements, structures, metrics, and models
- Provides consultation with software product managers regarding processes and procedures related to
- 3-4 years of Software IT Asset Management experience
- Software license and asset management knowledge
- CSAM, ITAM, ITSM certifications an asset
- Prior experience preferred in managing key vendor software portfolios
- Strong knowledge and experience with software discovery inventory tools and collection methods
- Knowledge of software models, metrics, and asset management best practices
- Strong organizational skills and ability to meet key deadlines
- Excellent written, verbal and presentation communication skills
- Ability to easily explain complex licensing terms and conditions to business partners
- Ability to build and maintain effective working relationships
- Effective in influencing asset management practices and adapting to evolving software procurement processes
- Ability to work independently with minimal direct supervision
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Software Asset Management License Consultant Resume Examples & Samples
- Execute all License Consultant tasks according to the project plans of all assigned customer engagements
- Analyze purchase records and other entitlement information (including contracts, EULAs, EAs, PURs etc.)
- Research and understand Product Use Rights, license allowances, and contractual entitlements for software products and manufacturers (with a specialty in one or more manufacturers)
- Participate and lead in customer communications across the entire life-cycle of a SAM project. This includes producing and presenting intermediate, analytical, and final results and assuring projects are conducted and closed to the satisfaction of all parties
- Collects and manages SAM-related information from SHI, customers, and software manufacturers
- Strong entrepreneurial spirit; a desire and willingness to “do whatever it takes”
- Good research skills and the ability to manage details
- Some experience with software installation and software inventory systems
- A second language (preferably French) will be an advantage
- Ability to stay self-motivated and self-directed
- Willingness to adapt to changing business and technical priorities
- Ability to work in a fast-paced, high-performance team environment
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Software Asset Management Resume Examples & Samples
- Have a sound comprehension of IT environments/infrastructure
- Appreciation and understanding of the financial services industry and a commercial mindset in order to make sound business recommendations
- Ability to analyse data and problem solve to reach a well-reasoned recommendations
- Familiarity with SAM standards or frameworks (e.g. ISO 19770-X) is an advantage
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Software Asset Management Analyst Resume Examples & Samples
- Education Required: Undergraduate Degree in Computer Science, Engineering, or related major
- 3-5 yrs experience in a software audit or software consulting role
- Knowledge of complex vendor software contracts, licensing terminology, and software licensing rights, especially for major software vendors. Must be able to interpret, analyze, summarize contracts, and evaluate pricing & licensing proposals
- Experience in conducting software vendor audits and negotiations
- Knowledge of the information system environment, including both hardware and software. Understanding of key physical & virtual open systems and mainframe hardware data attributes (processors, cores, etc.)
- Proven results in software cost avoidance/savings
- Advanced Excel skills
- Knowledge of Software Asset Management tools, an added plus
- Advanced interpersonal skills ability to work effectively with internal contacts and vendors
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Software Asset Management Expert Resume Examples & Samples
- In-depth exposure or proficiency with the ServiceNow IT management system
- Experience or certification in ITIL procedures
- 2-3 years’ experience in an IT role with at least one-year direct experience with Software or Asset Management
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Software Asset Management Specialist Resume Examples & Samples
- Receiving and reviewing IT procurement and application download requests from customers while monitoring purchase requisitions to ensure timely and accurate IT software delivery
- Providing oversight of software standards while researching customer solutions, including but not limited to, performance, risks, warranty, sizing criteria, and licensing options
- Assisting in the implementation of and adherence to software standards, processes, and tools for software licenses and inventory throughout the asset lifecycle (e.g. procurement through retirement)
- Assisting IT operation service improvements leveraging best practices and methodologies (e.g., ITIL, Six Sigma)
- Assisting with license true-up and inventory efforts to comply with software corporate wide agreements (CWAs) and end-user license agreements (EULAs)
- Providing excellent customer service experience collaborating with multiple stakeholders and IT strategic partners within IDS
- Analyzing service data and evaluate results to choose the best resolutions to customer service challenges
- Ensuring all service activities support and strengthen the strategic objectives and software strategy of the IT organization
- BS/BA in Engineering, Computer Science, Mathematics, or any related technical major plus 2 years of applicable experience
- 2+ years of expertise in software asset management service operations
- Demonstrated knowledge of software licensing and entitlement models
- Experience working independently and in a team-oriented, collaborative environment
- Strong interpersonal skills and ability to work with others collaboratively and constructively
- Experience in multi-tasking, prioritizing, and following through on commitments
- Ability to use organizational skills to streamline processes and to organize and interpret large amounts of data
- Demonstrated experience working in a ticket based service system, databases, and spreadsheets
- Experience to exercise judgement and manage complexity in a diverse cultural environment
- Strong computer literacy skills and high understanding of technology
- Six Sigma Green Belt certified
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Software Asset Management Resume Examples & Samples
- Demonstrate the ability to assist the Government PM/CORs in maintaining the inventory of a wide variety of software licenses for the client and work with individual divisions and programs to reconcile licenses and installed products
- Demonstrate the ability to assist the Government PM/CORs in accepting requests for new licenses and associated fund transfers or citations, maintaining associated license inventory, financial records, and budget estimations specific to each division and program
- Demonstrate the knowledge and experience to work with the budget analyst(s) to ensure all financial and budgetary information is consolidated at the enterprise level
- Ability to help answer product questions, provide use case scenarios, and act as a liaison to the vendor for in-depth product and license engineering questions
- Demonstrate the ability to assist the Government PM/CORs with ensuring compliance with the terms of the contracts, help determine the reasonableness of terms by conducting market research, provide advice in resolving disputes and other problems concerning obligations of either the Government or the reseller/vendor, and to advise on contract modifications
- Upon direction of the Government PM/CORs, enter data into the client's automated requisition system tool (ART) to be reviewed and approved by the PM/CORs and COs for requirements originating from Government division and program management
- Knowledge and experience to conduct market research to and recommend cost and profit negotiation objectives to the Government PM/CORs and COs
- Possess 5-7 years experience demonstrating the expertise and skills as described above and preferably one year supporting the federal government
- Undergraduate Degree or equivalent combination of education and work experience
- Possess a minimum of five (5) years in the SAM field and has demonstrated work experience in any or all of the tasks described in this RFQ and preferably three years supporting the federal government
- MUST HAVE AN ACTIVE "TS" TOP SECRET CLEARANCE TO BE CONSIDERED
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Senior Associate, Software Asset Management Resume Examples & Samples
- Demonstrate to the internal IT Asset Management team how Flexera can best be utilized to stay organized and efficient
- Maintain accuracy of database containing software contracts, purchase information, entitlements, software maintenance, and budgeting
- Develops and provides communication, reporting, and status updates regarding the IT Asset Program
- This role interacts with numerous internal departments and external vendors
- Executes IT Asset Management project related activities as required
- Must have working knowledge of Flexera IT Asset Management tool
- Verify software license rules and entitlements
- Work with ITAM tools team to verify automated counters
- Reconcile and monitor software compliance and utilization
- Analyze and interpret contract use rights; provide IMAC approvals
- Manage Proof of Entitlement Documentation and Asset Authorizations
- Manage Enterprise License true-up & reconciliation
- Engage and prioritize Legal resources as required
- Coordinate with Finance, Accounting, Accounts Payable, Tax, Procurement and Legal
- Maintain renewal calendar & create alerts
- Track and ensure notice periods are met for cancellations
- Provide periodic statistics / reports
- 5+ years of hands on Flexera experience
- 4-5 years working within Software Asset Management
- Lead, BA, or PM skills preferred but are not required
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Senior Software Asset Management Consultant for Symantec Resume Examples & Samples
- At least 5 years experience in a software audit or software consulting role for Symantec/Veritas
- Deep knowledge of Symantec/Veritas licensing terms and conditions including the knowledge about all types of agreements offered by software manufacturer, ideally supported by accreditation or certification from software manufacturer
- CSAM, ITIL, CISA, and/or CISSP certifications preferred
- Accreditation or certification from Symantec/Veritas
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Senior Software Asset Management Consultant for Microsoft Resume Examples & Samples
- At least 5 years experience in a software audit or software consulting role for Microsoft
- Deep knowledge of Microsoft licensing terms and conditions including the knowledge about all types of agreements offered by software manufacturer, ideally supported by accreditation or certification from software manufacturer
- Must be able to interpret, analyze, and summarize contracts and evaluate pricing and licensing proposals
- Accreditation or certification from Microsoft
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Senior Software Asset Management Consultant for CA Resume Examples & Samples
- At least 5 years experience in a software audit or software consulting role for CA
- Deep knowledge of CA licensing terms and conditions including the knowledge about all types of agreements offered by software manufacturer, ideally supported by accreditation or certification from software manufacturer
- Good communication and presentation skills
- Advanced Microsoft Excel skills
- Accreditation or certification from CA
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Senior Software Asset Management Consultant for BMC Resume Examples & Samples
- At least 5 years experience in a software audit or software consulting role for BMC
- Deep knowledge of BMC licensing terms and conditions including the knowledge about all types of agreements offered by software manufacturer, ideally supported by accreditation or certification from software manufacturer
- Flexible, self-motivated and self-directed individual with great discipline
- Strong problem solving and negotiation skills
- Above average attention to detail, have good judgement when confronted with a problem
- Accreditation or certification from BMC
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Senior Associate, Software Asset Management Resume Examples & Samples
- Meet with prospective clients to explain the benefits and risks of hardware and software asset management
- Lead IT Asset Management (ITAM) engagements that include maturity assessments, gap analysis, process improvements, tool selection, and implementation
- Prepare deliverables and presentation material to clients in addition to leading client presentations and data gathering sessions to support ITAM initiatives
- Identify performance improvement opportunities for ITAM clients and adjacent functions including Change Management and Release Management
- Train and mentor internal resources on ITAM processes, principles, and concepts
- Develop intellectual property for the firm to utilize in the form of whitepapers, project plans, and process guides
- A minimum of three years of experience in project management, corporate information systems within an audit, tax and/or advisory firm
- Bachelor’s degree from an accredited college/university in an appropriate field; MBA from an accredited college/university preferred
- Strong understanding of ITAM principles from a physical, financial, and contractual perspective
- Working knowledge of key vendor software license complexities including Oracle, Microsoft, and IBM
- Experience dealing with an external vendor software auditTravel may be up to 80-100%
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Associate, Software Asset Management Resume Examples & Samples
- Experience working with large software publishers (i.e. Microsoft, Oracle, etc.)
- Assist with auditing of data and corrective actions
- Actively seeks and clearly documents opportunities for process improvements and presents ideas within the department
- Manage software lifecycles to mitigate compliance risks and reduce TCO
- Support dispute resolution and audit defense initiatives
- Perform audit response due diligence as required
- Maintain software license, maintenance & proof of entitlement records
- Ensure renewals comply with existing contractual agreements and license standards
- Drive savings from maintenance / license optimization
- Report cost reduction & avoidance benefits
- Perform Data Mining / Exporting
- 2+ years of hands on Flexera experience
- 2+ years working within Software Asset Management
- Able to communicate the internal workings of the Flexera tool in depth (IE how it gathers data & action items)
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Software Asset Management Senior Analyst Resume Examples & Samples
- Respond to requests from end users, managers and team members for specific IT Software Asset Management access and data information in a timely and efficient manner using the National Database (currently ServiceNow)
- Be responsible for licence harvesting (Collecting and storing of unused licences) and Licence recycling (Using harvested licences instead of buying new licences)
- Procurement of software, licences and subscriptions
- Liaising with end users to ensure that software is up to date, in line with maintenance agreements and their working requirements
- Identify savings opportunities for renewals and software licensing
- Manage relationships with the Business and Suppliers for software licensing and maintenance
- Collect information for budgeting, software compliance and inventory and cost comparisons
- Enter and maintain information in the Software Asset Management database to address software compliance and inventory and cost. Assist in the developing of reporting to address management requirements to obtain info
- Communicate via email, telephone, group meetings and presentations to end users, management and Vendors
- Assist with both Technical/Administrative problems
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Software Asset Management Technical Resume Examples & Samples
- Integrate or manage projects and project teams within the software asset management domain (Software Audits, Vendor management, Agreement Renewals)
- Perform trainings for local and central IT operation teams
- Work closely together with others in the framework of IT
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Software Asset Management Analyst Resume Examples & Samples
- Software licensing experience
- Software Asset Mgt skills
- Excel Skills