Solutions Associate Resume Samples

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MT
M Torphy
Myles
Torphy
74494 Koepp Mountains
Boston
MA
+1 (555) 141 2195
74494 Koepp Mountains
Boston
MA
Phone
p +1 (555) 141 2195
Experience Experience
Dallas, TX
Client Solutions Associate
Dallas, TX
Doyle LLC
Dallas, TX
Client Solutions Associate
  • Present a “can-do” attitude on every interaction with clients and co-workers thereby promoting and supporting a positive work environment
  • Working knowledge of systems
  • Create a strategic outreach plan with marketing director to target prospective members through market segmentation
  • Develop targeted campaigns for recruitment to annual prospect events and strategic marketing events
  • Good knowledge of internal process flows; including knowledge of Title/Escrow terminology and Title products
  • Research, analyze, calculate, and post participant- and plan-level detail in the
  • Make every effort to resolve issues and conflicts which may arise before call escalation
Boston, MA
Business Partner Solutions, Associate
Boston, MA
Mertz-Emard
Boston, MA
Business Partner Solutions, Associate
  • Manage the day-to-day operations of the team, handle escalations and partner with functional teams cross-divisionally
  • Ensure seamless service delivery through advance planning, work allocation and resource deployment; Liaise with the global BPS team to expedite problem resolution for more complex issues
  • Focus on managing relationships of clients across multiple regions
  • Create/strengthen constructive relationships with key divisional and process stakeholders through engagement, execution, process improvement or new service offerings
  • Provide standard and ad hoc productivity metrics to divisional and regional management
  • Proactively identify ways to improve processes through project management to achieve overall efficiency and effectiveness
  • Highly motivated self-starter who can work as part of a team
present
Dallas, TX
Small Business Working Capital Solutions Associate
Dallas, TX
Harber-Legros
present
Dallas, TX
Small Business Working Capital Solutions Associate
present
  • Developing and contributing to concise communication materials for senior management
  • Performing competitor/industry research leveraging both public and non-public sources
  • Managing pilot budget and monitoring results of pilot based on performance, customer and field feedback and operational insights
  • Develop expertise in a variety of functions and business areas
  • Ensuring work aligns to the overall project objectives and JPMC strategic priorities
  • Helping to manage partner engagement
  • Preparing updates for senior management
Education Education
Bachelor’s Degree in Marketing
Bachelor’s Degree in Marketing
New York University
Bachelor’s Degree in Marketing
Skills Skills
  • Able to build solid, effective working relationships with others
  • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level
  • Able to provide courteous, timely service when addressing customer questions and concerns
  • Able to sit for long extended periods
  • Able to maintain a positive attitude in the face of criticism, rejection, or failure
  • Professional, office environment
  • Able to remain immobile for long extended periods
  • Able to answer phone and greet public in a friendly and courteous manner
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines
  • Builds solid, effective working relationships with others
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15 Solutions Associate resume templates

1

Alternative Solutions Associate Resume Examples & Samples

  • New mandate and/or investments onboarding – Coordinate across client teams, operations and risk teams and external operations service providers to launch new mandates and investments
  • Transaction & Cash Management – Review and authorize transactional and cash flow activity utilizing the firm’s investment management systems
  • Performance & Risk Monitoring – Review valuations, risk analytics and cash flows utilizing the firm’s investment management systems
  • Internal Initiatives - Enhance business processes related to the team’s investment processes and operating model; Gather business requirements for technology development
  • Presentations and Meetings – Aid management team in organizing and preparing presentations for internal and external meetings
  • 2 – 5 years of experience of comparable industry experience (e.g. investment management, investment banking, management consulting)
  • 2 – 5 years of experience in business strategy, business management, project management, operations or analytics
  • Demonstrates project management skills with attention to detail
  • Experience with alternative investments preferred
2

Cib-global Credit Risk-credit Portfolio Solutions Associate Resume Examples & Samples

  • Strong knowledge of derivatives transactions, as well as finance
  • Strong communication and partnership skills
  • Excel knowledge
3

Cib-prime Brokerage Client Solutions Associate Resume Examples & Samples

  • Key responsibilities include working directly with clients to ensure that they are leveraging JPM Prime Brokerage technology most efficiently
  • Sell appropriate JPM technologies (Equity, Swap, Fixed Income, Custody add Repo) during client pitch stage
  • Work directly with hedge fund managers and supporting staff to meet specialized portfolio servicing and reporting needs by leveraging existing tools
  • Identify profitable, efficient, and effective product enhancement concepts to the Product Development Team that reflect revenue opportunities
  • Ensure product investment and roadmap is communicated and understood clearly, and aligned to commercial business objectives
  • Manage large scale implementations – JPM Technology and Hedge Fund 3rd party vendors
  • Be responsible for product roadmap, on-going product positioning ensuring that product is appropriately aligned across regions –EMEA, NA, APAC
  • Ability to represent team in key senior forums including Client/Stakeholder Satisfaction Meetings, deployment and demand governance forums
  • Create targets for enhancing and improving the client experience
  • Be able to understand the existing offering and be able to effectively communicate that to clients including the ability to discuss and manage development plans with clients
  • Solicit feedback and ensure appropriate product owners are aware of deficiencies/areas of improvement
  • Become knowledgeable of vendor products clients may be utilizing and understand how to better integrate key providers products with JPM products
  • Design and development of proposals – including conducting market research in order to establish a fund’s viability in the market, competitor landscape and pricing
  • Effective product market management to ensure that market and competitive environment is understood and products remain client focused
  • Understanding of hedge fund strategies and fund accounting principles
  • Previous experience of working for a hedge fund or a prime broker is useful. Client facing experience at an asset manager or in the financial markets is a must
  • Knowledge of the hedge fund investor landscape and/or contacts in this area is required
  • The ability to interact accordingly with people at all levels in a hedge fund, third party and 3rd party technology vendor organization
  • Produce summary presentations and overview materials for program stakeholders
  • Work with external vendors such as Fund Administrators, Hedge Fund data suppliers
  • Manage enterprise software integration of front and middle office solutions
  • Coordinate with third party vendors and counterparties for connectivity and access to proprietary platforms
  • Vendor Management plus vendor relationship
  • Good Visio, PowerPoint and Excel knowledge
  • Client facing skills; solid understanding of hedge funds and the trading strategies they employ
  • A good operational understanding of both cash and securities transaction lifecycles
  • Exceptional drive, excellent interpersonal skills and ability to communicate effectively, both verbally and in writing, with the ability to immediately contribute in a team environment
  • Candidate must demonstrate a track record of dealing successfully and directly with clients in their previous roles
4

Platform Solutions Associate Resume Examples & Samples

  • Drive continued success of customer engagement and monitor realized achievement
  • Responsible for project management and client engagement processes
  • Support business development activities including pre-sales meeting with clients and all sales teams
  • Work with clients to effective and accurately set delivery expectations using project plans, project tools, timelines, sign-offs, etc
  • Provide account consultations for existing publisher and demand relationships to support of cross-sell, upsell, and performance optimization opportunities
  • College degree with strong academic credentials required
  • Experience in a finance function, management consulting firm or technology-focused investment bank
  • Communication and interpersonal skills – ability to be personable, compelling, convincing, and persistent
  • Modeling and presentation skills
  • Early stage company experience
  • Problem-solving and analytical skills – sound business judgment
  • Ability to work well with teams
  • Positive can-do attitude; Enthusiastic about problem solving and building technical skills
  • Strong consultative sales skills, personable, charismatic, solutions oriented, creative thinker
5

Cib Credit Risk Credit Portfolio Solutions Associate Resume Examples & Samples

  • Helps determine the credit, funding and capital implications/pricing for credit intensive, or complex, bilateral derivative transactions. This ensures proper handoff to the Credit Portfolio Group (CPG) or to the various self-insured trading desks for ongoing management of these risks
  • Looks proactively at how to structure those transactions to enable a sensible risk/reward evaluation of them by Credit and Client Executives
  • Evaluates the risks and sizing of independent amounts for trades facing JPMorgan’s hedge fund client base
  • Aids in assessing the risk presented by relationships with Central Counterparties by evaluating the adequacy of their risk management methodologies
6

Alternative Solutions Associate Resume Examples & Samples

  • Support the portfolio and financial modelling, investment research, and transaction level structuring
  • Enhance our private investment and capital market data collection to benefit investment research and modelling
  • Prepare investment committee memoranda, outlining industry / market background, investment thesis, key risks & mitigants, structure, and tax & legal considerations
  • Coordinate and develop client presentations, as well as market and portfolio commentary for investment committee and client reviews
  • Design and model customized multi-alternative portfolios that seek to achieve client-specific investment objectives
  • Develop and maintain capital markets assumptions across traditional and alternative asset classes
  • Support ongoing administration of client accounts, including reporting, ad-hoc analyses, and relationship management
  • 2-4 years of experience of comparable industry experience (e.g. investment management, risk management, investment banking, management consulting)
  • Advanced proficiency in Excel, with strong modelling experience (including on other platforms)
  • Very good organization skills and ability to manage multiple priorities and deadlines
  • Ability to transition between working independently and working closely with others in the group
  • Ability to operate effectively under pressure in a changing environment
  • A high degree of professionalism and self-motivation
7

Solutions Associate Client Analytics Group Resume Examples & Samples

  • Understand client business processes, motivations and product interests. Ensure clients are getting the most value from the Aladdin platform on a continued basis
  • Understand how BRS deliver risk and associated analytics via Aladdin to clients across the Multi-Asset spectrum
  • Assist clients with model validation and output across risk, analytics and performance attribution metrics produced by Aladdin
  • Provide support for key client projects that relate to use of Aladdin
  • Managing project delivery, rolling out enhancements, and issues lists
  • Analyse client issues and develop approaches to remediate them by leveraging deep knowledge of Aladdin technical infrastructure
  • Actively manage client communications, including Release Notes, Newsletters, and other notices
  • Ensure client Service Levels are met and exceeded through working with the wider Aladdin business teams, Automation Implementation & Reporting (AIR) as well as Outsourced business partners, and BRS product teams to identify and meet client priorities and deadlines
  • Must have significant working experience with Aladdin Analytics package and Green Package
  • Previous experience with Portfolio risk tools and Risk analytics
  • Must have experience from Asset/Investment Management industry as well as software consulting/software sales
  • Knowledge of databases, SQL, C++,
  • Team Management experience
  • Master’s degree in finance/accountancy/economics or equivalent
  • Good understanding of financial products incl equities, fixed income, and derivatives
  • Excellent organizational and communication (written and presentation) skills
8

Business Partner Solutions, Associate Resume Examples & Samples

  • Manage the day-to-day operations of the team, handle escalations and partner with functional teams cross-divisionally
  • Ensure seamless service delivery through advance planning, work allocation and resource deployment; Liaise with the global BPS team to expedite problem resolution for more complex issues
  • To build capability/capacity through cross training and upskilling to deliver performance of the team
  • Focus on managing relationships of clients across multiple regions
  • Create/strengthen constructive relationships with key divisional and process stakeholders through engagement, execution, process improvement or new service offerings
  • Provide standard and ad hoc productivity metrics to divisional and regional management
  • Have a deep understanding of the global team’s core responsibilities as well as the local team’s core areas of focus
  • Proactively identify ways to improve processes through project management to achieve overall efficiency and effectiveness
  • Minimum of 7 years of work experience in an operational role
  • Ability to work in a dynamic fast paced environment and experience working with other regions
  • Highly motivated self-starter who can work as part of a team
  • Demonstrated experience leading a team and managing people at various levels of experience
  • Strong client relationship management skills and the ability to manage several relationships at once
  • Strong analytical and communications skills and highly organized and methodical
  • Strong attention to detail and focus on process improvement
  • Strong project management skills required
  • Work flexible hours when needed
9

Business Partner Solutions, Associate Resume Examples & Samples

  • Manage the day-to-day operations of the team, handle escalations and partner with functional teams cross-divisions
  • Ensure seamless service delivery through advance planning, work allocation and resource deployment; Liaise with the global / regional Business Partner(s) to expedite problem resolution for more complex issues
  • Engage with regional / global stakeholders to identify and transfer operational processes
  • Identify opportunities for efficiencies though process re-engineering, standardization and technological intervention
  • Develop/use analytical/business tools to evaluate and document projects/processes
  • Implement checks and balance system to ensure accuracy of service delivery
  • Manage processes that support current reporting requests, with a mandate to help automate, re-engineer and improve reporting and data quality
  • Design and produce both ad-hoc and recurring reports managed in Business Objects and Microsoft Excel
10

Small Business Working Capital Solutions Associate Resume Examples & Samples

  • Development of core product features, customer experience, marketing and go-to-market approach for new small dollar credit solution
  • Execution / oversight of pilot
  • Managing pilot budget and monitoring results of pilot based on performance, customer and field feedback and operational insights
  • Rapid prototyping of changes for broader market launch
  • Determining integration points with existing business products / processes for similar offerings
  • Leading problem-solving across functions (with a focus on executing the business vision)
  • Helping to manage partner engagement
  • Preparing updates for senior management
  • Gain experience in product development, pilot/test launches, and partnership strategy / partner management
  • Develop expertise in a variety of functions and business areas
  • Hone problem solving, communications and leadership skills in an environment of active mentorship and coaching
  • Advance to other roles in the company
  • Executing against strategy and product development (end-to-end)
  • Performing competitor/industry research leveraging both public and non-public sources
  • Working collaboratively with team members across LOBs and functional areas
  • Developing and contributing to concise communication materials for senior management
  • Ensuring work aligns to the overall project objectives and JPMC strategic priorities
  • 3+ years of experience from either a premier management consulting firm, in-house strategy, OR from a investment banking (M&A, Coverage, Capital Markets, Equity Research) division
  • An outstanding ability to analyze problems, apply quantitative analytical approaches (including comfort in working with large data sets), communicate effectively and confidently (both oral and written), and work well in cross-functional teams
  • A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
  • Diverse problem solving experience, such as experience with a top management consulting firm or in other generalist problem solving environments within financial services
  • Openness to an environment of active developmental feedback from peers and managers
  • Excellent and efficient skills using MS Excel and PowerPoint tools (absolutely required)
  • Bachelor’s degree required with strong academic credentials
11

Asset Management, Client Solutions Associate Resume Examples & Samples

  • Assisting manager in quality control of processed items and evaluating associates on a monthly basis through call monitoring
  • Provide support to the Client Solutions staff by processing items through our various work types
  • Work cooperatively with related JPMorgan areas of business to maximize effectiveness of the teams
  • Must be customer focused and have proven customer service skills in a fast paced environment
  • Organizational skills, prioritization skills, and attention to detail required
  • Analytical, problem solving, and initiative required in researching information and finding solutions
  • Strong interpersonal, team-building, and communication skills
  • Strong MS skills particularly in Excel, PowerPoint, and Word
  • At least two years of Mutual Fund experience
  • Experience with retirement accounts, 529 college savings plans, and investment products required
  • Strong knowledge of Transfer Agency applications used by Client Solutions
  • NASD Series 6 and Series 63 licenses preferred
12

Commerce Solutions Associate Resume Examples & Samples

  • Prepare and coordinate business cases to evaluate key assumptions and financials
  • Analyze large amounts of data to present results and recommendations clearly and concisely to senior management
  • Provide ad hoc financial analysis for strategic projects
  • Manage multiple concurrent projects to ensure timelines are achieved
  • Partner effectively with various teams within the Commerce organization
  • Routine financial reporting (daily, weekly, monthly) and ad hoc financial analysis
  • Bachelor’s degree in Finance, Accounting, Economics (or related discipline)
  • 3+ years in Finance/Accounting, management consulting or other financial/analytic roles
  • Strong quantitative, critical thinking and analytic skills, excellent quantitative and analytical problem solving skills, confidence with finance and accounting concepts, has the ability to comprehend and clearly communicate complex concepts in a fast- paced, dynamic environment
  • Strong interpersonal, verbal and written communication skills
  • Strong judgment, professional maturity, personal integrity, strong work ethic, proactive and results-oriented, fact based, has the courage to ask the tough questions and challenge the status quo and manage multiple tasks simultaneously
  • Knowledge of Microsoft Word, Excel, PowerPoint/PitchPro, Essbase and SQL (preferred)
13

Baam Individual Investor Solutions Associate Resume Examples & Samples

  • 2-5 years of work experience
  • B.S or higher degree in Economics, Finance, Accounting or related discipline
  • Strong communication skills, a demonstrated ability to write effectively and a desire to work in a team environment, often under pressure
  • A strong knowledge of markets, securities and investment strategies is essential
  • Candidates must be U.S. citizens or individuals with authorization to work in the U.S
14

Solutions Associate Resume Examples & Samples

  • Responsible for administration of Inbound Emails
  • Builds solid, effective working relationships with others
  • Constructively works under stress and pressure when faced with high workloads and deadlines
  • Answers phone and greet public in a friendly and courteous manner
  • Displays a preference for interacting with people, being friendly, outgoing, articulate and socially at ease
  • Adjusts readily to change and adapt as needed
  • Able to sit for long extended periods
  • Uses relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level
  • Maintains a positive attitude in the face of criticism, rejection, or failure
  • Provides courteous, timely service when addressing customer questions and concerns
15

Prime Solutions Associate Resume Examples & Samples

  • Excellent problem solving skills and experience with security instruments, derivatives, equities, bonds & swaps
  • Strong analytic and quantitative skills
  • Ideal candidate would be self-motivated and have the ability to work in an uncertain environment
  • Ability to converse and interact with clients is a must
  • Working with many tasks at once
16

Alternative Solutions Associate Resume Examples & Samples

  • 2-5 years of experience of comparable industry experience (e.g. investment management, investment banking, management consulting)
  • Intellectual curiosity and strong analytical, quantitative, and critical reasoning skills
  • MBA or CFA preferred
17

Client Solutions Associate Resume Examples & Samples

  • Respond to inbound phone calls in a timely and professional manner, while practicing call ownership and accountability on every interaction
  • Achieve and maintain minimum productivity and quality performance standards, as evaluated on a daily/weekly/monthly basis
  • Responsible for consistently following current procedures and maintaining an acceptable knowledge level of the work flow structure
  • Update Management on any trends, issues or problems that may impact the business or clients and offer suggestions for resolution
  • Assist with the collection of feedback or quantitative call data, as directed by management
  • Use each call as an opportunity to present a positive company image and strengthen our business relationship with the client
  • Effectively communicate any requirements to clients and exercise good judgment in the enforcement or exception to policies
  • Present a “can-do” attitude on every interaction with clients and co-workers thereby promoting and supporting a positive work environment
  • Make every effort to resolve issues and conflicts which may arise before call escalation
  • Be flexible to deviate from the standard when the situation warrants, to keep the welfare of the client and our business at the forefront of the decision-making process
  • Good knowledge of internal process flows; including knowledge of Title/Escrow terminology and Title products
  • Excellent customer service skills; including a pleasant and professional speaking voice and calm demeanor in all client interactions both oral and written
  • Excellent listening and problem-solving skills
  • Excellent organization, documentation and follow-through skills
  • Be flexible and adaptable to change (including work hours)
  • Working knowledge of systems
  • Minimum one year of Title Insurance industry employment or related experience
18

Senior Business Solutions Associate Resume Examples & Samples

  • Lead MAF Digital initiatives end-to-end from Discovery to Implementation to Assessment and Analyze, supporting GoToMarket and multi-channel initiatives for Medical Affairs Canada
  • Support continuous improvement initiatives in Medical Affairs business processes via technology
  • Analyze business requirements and processes and translates into project objectives
  • Participate in technical design, contributing insights and ideas that help translate business needs of functional partners in Medical Affairs into solution specifications
  • Demonstrate understanding of business opportunities and challenges and identifies potential solutions that can add business value to the functional area within Medical Affairs
  • Follow established procedures to test new software or enhancements to existing software to ensure solutions are delivered with quality, on-time, and in accordance with business requirements, executing both SIT and UAT as required
  • Optimize existing technology by identifying new ways to provide value to Medical Affairs
  • Manage to milestones by identifying critical project issues such as resource needs and contingencies
  • Collaborate with Business leaders in Medical Affairs along with cross-functional partners to lead the implementation of technology solutions (such as HCP Portals, CRM) that align Medical Affairs with Janssen Experience
  • Work with data suppliers and vendors to develop analytics solutions specific to MA data
  • Analyze and research these solutions to glean deep customer insights translating into transformative process and systems improvements
  • Lead the assessment of digital solutions and vendors to identify scalable digital solutions that can be leveraged across therapeutic areas and by multiple business units, e.g. Webcasting and Virtual Medical Meetings technologies
  • Bachelor's degree, diploma or equivalent past work experience
  • Minimum 5 years of experience managing technology projects
  • 3-5 years of experience within the pharmaceutical industry
  • Knowledge of Regulations and Policies guiding Canadian Pharmaceutical industry such as Health Canada, Innovative Medicines Canada (Rx&D), HCBI, Healthcare Compliance, GxP
  • Strong Social Communications and Digital Expertise
  • Strong analytical and project mgmt skills required, including a thorough understanding of translating customer business needs into technology requirements
  • Strong partnering, collaboration and negotiating skills
  • Strong problem - solving and reasoning skills (critical thinking)
  • Advanced organizational, prioritization and multi-tasking skills
  • Strong facilitation and presentation skills
  • Excellent interpersonal, communication and influencing skills
19

Demo Solutions Associate Resume Examples & Samples

  • Deliver a full range of support to internal SAP customers on a daily basis
  • Provide and enhance reports to management
  • Take responsibility for assigned projects - Communicate aspects of project status to superiors
  • Professional use of various technology tools and software to accomplish goals
  • Facility specialist can oversee a functional area or functional team coordinator. Specialist will not have direct managerial reports
  • Role requires decisions with a moderate level of financial impact or a moderate complexity of work area
  • Provide solutions, problem solving and suggestions for improvements related to basic matters within his / her area of responsibility
  • Understanding of processes and interfaces across organizational boundaries that relate to area of responsibility
  • Area 1 Contribute on assigned sub-projects
  • Area 2 Provide reports/information to Mgmt
  • Area 3 Customer support
  • Candidate will have 3+ years of functional experience relevant to facilities or real estate management
  • Strong command of both written and spoken English, plus local language
  • Bachelor degree preferred and/or adequate experience
20

Portfolio Analysis & Solutions Associate Resume Examples & Samples

  • Ability to work with the team and with sales teams to construct portfolios tailored to regional client requirements
  • Ability to understand and implement macroeconomic and asset-class themes within portfolio investing to drive investment in to portfolio solutions for client segments across EMEA
  • Ability to gather data and assimilate investment strategy and model portfolio solutions data within the context of working with clients to build investment portfolios
  • Ability to conduct market structure, market behavior and portfolio implementation research
  • Involvement in key research projects, leverage experience and expertise in portfolio construction to contribute to relevant research projects and participate in the creation of research publications where applicable
  • Build relationships with other teams supporting the investment data and portfolio build and maintenance process. Closely partner with multiple teams across the organization in the execution of joint research work
  • Partner with sales to drive flows into BlackRock products through portfolio analyses and solutions; serve as product/investment specialist for client discussions
  • Maintain and continuously enhance a deep technical investment, product and competitive knowledge base
  • Experience in portfolio management and investment research area of a financial firm. Preferable: experience in an Investment Consulting or Sell side firm
  • Excellent analytical skills, as evidenced by formal training in econometrics or statistics, and extensive experience in utilizing those skills in an applied research environment. BA/BS in a quantitative/analytical, finance or economics discipline, CFA desirable
  • Programming skills in VBA and/or Matlab a must
  • Strong understanding of financial markets, including drivers of return, risk control and portfolio construction techniques
  • Strong understanding of the use of computer technology in financial and economic research
  • Strong understanding of data available in the investment management industry and experience in managing and accessing such data to support research efforts
  • Effective communication skills, both written and verbal. The successful candidate must have the confidence and credibility to persuasively interact with colleagues, management, and clients
  • Ability to work efficiently and multi-task effectively in a fast-paced and team-oriented environment. This will include research project work solution generation and implementation
21

Client Solutions Associate Director Resume Examples & Samples

  • 5-8+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management
  • Experience leading cross-functional teams, both directly and indirectly
  • Ability to apply innovative thinking to solve complex client marketing challenges
  • Strong ability to create, build and leverage relationships and effectively interface with client leadership
  • Strong analytical skills - comfortable using Excel for data analysis with understanding of advanced analytic approaches
  • Excellent listening, presentation, and written and verbal communication skills
  • Effective time management skills; ability to prioritize, delegate and meet deadlines
  • Ability to contribute as a leader in a fast-paced, entrepreneurial, team-based environment
22

Demo Solutions Associate Resume Examples & Samples

  • Excellent communication skills of listening to customer requirements, asking clarifying questions, and sharing ideas in a professional manner
  • Experience with Web 2.0 technologies such as HTML5, Javascript, CSS, JSON, XML, OAuth, JQuery, Swift, Java
  • Experience with design and creation of desktop, browser, and/or mobile application user interfaces
  • Good understanding and working experience on virtual/cloud based technologies
  • Understanding of relational database management systems
  • Ability to work with third-party products for the purposes of integration with SAP technologies is a plus
23

Lending Solutions Associate Resume Examples & Samples

  • Contribute to the achievement of the National Adjudication Centre of Expertise and Branch objectives, policies and procedures, and practices. Centre is located in Mississauga
  • Strong drive and ambition to develop into a Lending Solutions Manager
  • Results oriented with a passion for making a difference to our clients
  • Demonstrated analytical skills and business acumen to conceptualize complex lending solutions
  • Attention to detail with adeptness to set priorities and meet deadlines while maintaining a high work standard
  • Ability to perform effectively as an independent contributor and in a team environment, including establishing relationships with other internal partners
  • Strong verbal and written communication skills, coupled with computer skills
  • Strong organizational skills, ability to perform multiple priorities while maintaining high quality work
  • Fluency in French is an asset
24

Solutions Associate Resume Examples & Samples

  • Able to display a preference for interacting with people, being friendly, outgoing, articulate and socially at ease
  • Able to remain immobile for long extended periods
  • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level
  • Able to maintain a positive attitude in the face of criticism, rejection, or failure
  • Able to provide courteous, timely service when addressing customer questions and concerns
25

Gmda IT Solutions, Associate Resume Examples & Samples

  • Manage project deliverables by coordinating with Tokyo Head Office, and various groups including Traders, Marketers, Onboarding, Technology, Compliance & Legal
  • Assist with gathering business requirements, testing support and representing Global Market’s position on projects
  • Ability to manage several projects or initiatives simultaneously
  • Track, monitor and regularly report projects & initiatives for Sales and Trading
  • Gather multiple project information and create reporting material for NY and Tokyo management
  • Apply strong business knowledge to solve problems independently, without relying on daily supervision
  • Collaborate with various internal groups to determine and resolve issues
  • Improve upon existing production support processes for Traders and Marketers
  • A business related BS or BA degree
  • A minimum of 3+ years of related experience, with prior bank experience
  • Knowledge of project management, milestones and deliverables
  • Knowledge on Rates or FX trade processing, regulatory reporting, and client onboarding
  • Strong knowledge of MS Office – Excel & Powerpoint
  • Ability to create management reports, manage project issues and monitor testing
  • Strong interpersonal skills, ability to work independently, as well as in a team setting
  • Excellent organizational, analytical and communication skills
  • Ability to build strong relationships with various groups in NY and Tokyo
  • Dodd Frank, Canadian, EMIR, and Margin regulatory knowledge
  • Experience with industry wide platforms such as MarkitWire, DTCC, Triana, DealHub
  • VBA programming skills
26

Client Solutions Associate Resume Examples & Samples

  • Strong interpersonal skills and ability to build relationships with senior influencers and decision-makers
  • Maintains a deep understanding of a client’s requirements and the drivers influencing investment decisions
  • Proven track record in retaining and growing existing client revenue
  • A generalist with working knowledge across the entire Aviva Investors product set
  • Maintains strong investment, market and industry knowledge
27

Wealth Protection Solutions Associate Resume Examples & Samples

  • BA required
  • 3-4 years financial services experience
  • Ability to work on multiple projects with concurrent and competing deadlines
  • Strong project management skills - ability to develop detailed action plans, set reasonable deadlines, follow-up with key stakeholders, and manage deliverables and expectations
  • Exceptional PowerPoint and Excel skills
  • Tax or consulting experience a plus
28

Digital Solutions Associate Resume Examples & Samples

  • Acts as primary point-of-contact for a select group of clients
  • Leads day-to-day management of client campaigns
  • Partners with Digital Solutions Manager(s) across select, strategic accounts to drive adoption and value of the Nielsen data
  • Partners with sales team to move new customers from trial to repeat business
  • Partners with ad ops team to deliver superior customer experience
  • Teaches our clients to interpret the results of our brand lift studies and leverage them in their business
  • Proactively shares new ways to build the client’s businesses and to grow accounts
  • Bachelor’s degree, 3+ year’s previous client services / account management experience with a focus in the digital media industry
  • Understanding of the overall media and measurement/analytics landscape in advertising and marketing trends
  • Very strong project management skills
  • Experienced with running/overseeing online advertising campaign and media operations
  • Day-to-day client management experience
  • Experience giving presentations to clients
  • Word, Excel, PowerPoint skills
  • Knowledge in the usage and operations of ad serving technologies a plus
  • Possess a desire to learn and grow within Nielsen!
29

Member Solutions Associate Resume Examples & Samples

  • Contact and save members who have submitted a termination requests
  • Conduct and complete New Member Orientation calls
  • Review and resolve escalated member issues
  • Assist Members with Path to Order concerns and policy & procedure questions
  • Handle requests from other teams for member profitability analysis and other information
  • Record all notes of calls, e-mails and other communications into HEAT
  • Perform other duties to support company initiatives and goals as assigned
  • High school diploma and preferred college courses taken, minimum of 3 years of customer service and/or sales experience
  • Strong customer service & negotiation skills and ability to overcome objections
  • Excellent multi-tasking skills
  • Strong communication skills (verbal, written and interpersonal)
  • Excellent problem solving skills and ability to make good business decisions
  • Ability to work well both independently and as part of a team
  • Proficient computer skills in MS Office and ability to understand other systems quickly
30

Document Solutions Associate Resume Examples & Samples

  • Assignment processing – based on trigger events such as delinquency, foreclosure actions, bankruptcy, subordinations and paid-in-full loans in assignment sensitive states, the Lien Release and Assignment I associate will need to review complete chain of title to prepare the necessary assignment by working with third-party vendors, default counsel and investors to ensure legal standing has been verified to take the necessary action required in a timely and accurate manner in accordance with regulatory and compliance guidelines. This will entail completing Quality Control Reviews and working with the servicing system of record, the internal document repository, Black Knight LoanSphere and other related 3-rd party websites
  • Assignment Procurement – when necessary, interface with third party lenders to ensure all necessary assignments are procured to ensure standing has been verified and title is complete. Lien Release Processing – on loans that have paid-in-full, the Lien Release and Assignment Associate I must ensure that standing has been verified and that the lien release is prepared and filed in the proper beneficiary name and in compliance with state timelines. This task often includes interacting with title companies and the Legal department to ensure the lien is discharged properly and in accordance with servicing guidelines by the various investors
  • Special projects and other duties as assigned
  • Critical thinking skills
  • Research Skills
  • Intermediate Microsoft Office skills, with advanced Excel skills preferred
  • Ability to multi-task and stay organized
  • Must have excellent written and verbal communication skills
  • Excellent time management skills and the ability to prioritize to meet deadlines
  • Strong interpersonal skills and ability to work well in a team environment
31

Treasury Solutions Associate Resume Examples & Samples

  • The Treasury Sales Associate (TSA) is responsible for supporting the Sales processes for two Treasury Sales Officers (TSO). He or she partners with the TSO and assists in managing and growing portfolios of certain GCBK and GCB clients globally. He/She assists in coordinating the Client Management Process (CMP), by focusing on client acquisition and deepening existing relationships through identification of client needs. TSAs are responsible for utilizing support partners and resources to coordinate industry, prospect and client research for use in pre-call planning for TSOs and partners
  • Accountable for accuracy of sales data within source systems (e.g. Deal Pipeline, client plans, call reports, TBOR, pricing and CRC preparations, GPS-MIS, Navigator, (other sales tracking systems which may be developed)
  • 1+ years of treasury management/corporate banking liason
  • Proven ability developing new business in the Large Corporate or Financial Institutions market segment
  • US cash management and/or International product knowledge
  • Ability to function effectively in a close team and fast paced environment
  • Demonstrates business acumen
  • Demonstrates functional expertise
  • Excellent Microsoft Office knowledge (Powerpoint, Excel)
  • Knowledge of the Asset Management and Broker/Dealer industries
  • Knowledge of GTS products and services
32

Solutions Associate Resume Examples & Samples

  • Advanced use of Excel (macros, advanced formulas, analysis tools)
  • Quick learner, specially systems-related
  • Process automation orientation
  • Advanced analytical thinking
  • Able to persevere on routine tasks
  • High English Level mandatory (written and spoken)
  • Customer Service oriented, high sense of urgency and time management
  • Process adherence and process documentation
  • Global mindset; able to communicate assertively with stakeholders around the globe
  • KPI analytical
  • Excellent communication skills and the ability to communicate confidently
  • Excellent individual organization skills; good prioritization methods; strong stress management
  • Collaborator, team player, highly productive, eager to learn and excellent work ethics
  • Prior experience in the Management of Dangerous Goods is a plus
33

Client Solutions Associate Resume Examples & Samples

  • Research, analyze, calculate, and post participant- and plan-level detail in the OmniPlus record keeping system for account corrections submitted by various units throughout the Corporation using all applicable checklists provided. The associate will need to have a broad-based knowledge of all retirement plan account record keeping transaction types since account corrections include, but are not limited to, indicative data changes, fund transfers, contributions, plan transfers, conversions, distributions, and loan-related corrections. Using analytical and decision making skills, the associate will apply appropriate rules for acceptance of requests and communicate problems to clients. Generate and review appropriate correspondence including daily transaction confirmations. Review daily control reports and reconcile as necessary
  • Prepare basic account corrections using OmniPlus, processing order, transactions, and applicable transaction codes required to maintain account accuracy in the daily record keeping system, which may require coordination with other units
  • Gain an understanding of how systems are correlated and will reflect the account transactions in client-facing applications and statements, such as internet applications accessed by investors and plan sponsors, as well as quarterly statements
  • Maintain an accurate audit trail of account analysis, decisions, and actions using the unit's peripheral application for tracking account adjustments and include appropriate back-up when required
  • Quality assure account transactions using all appropriate edits, both before and after transactions are posted to the system, to ensure accuracy of data entered
  • Quality assure account transactions prepared by other associates, at both the research and correction phases, to ensure accuracy of logic and plan for resolution
  • Provide clients with all essential communication required to ensure that account corrections are being addressed efficiently and accurately
  • Assist with other tasks including, but not limited to, special record keeping functions, fund balance and account reconciliation, participant and employer statement review, and monitoring of all applicable workflow queues
  • Other duties as assigned
34

Introducer Solutions Associate Resume Examples & Samples

  • Providing advice and guidance to introducers regarding all product and policies through inbound call and email enquiries
  • Facilitating resolution of extended matters including flat cancels, contract change, commission adjustments, asset substitutions, PPSR disputes and VIN investigations
  • Driving and owning continuous improvement initiatives to enhance the introducer experience
  • Undertaking proactive measures to retain and drive new business with introducers and internal sales teams
  • Working with stakeholders to establish and refine processes to mitigate operational risk and enhance efficiencies
  • Effectively managing risk by identifying and remediating process gaps
  • Servicing front end system platforms such as the Introducer Assistant and MacLease
35

Client Solutions Associate Resume Examples & Samples

  • Must possess at least two of the following
  • Ability to communicate by e-mail and phone with senior executives
  • Proven experience managing multiple, competing priorities while working towards an established goal
  • Ability to overcome challenges or obstacles in the moment
  • Proven persuasive experience