Starbucks Manager Resume Samples

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K Graham

Kacey

Graham

87719 Lakin Ports

Philadelphia

+1 (555) 715 3590

87719 Lakin Ports

Philadelphia

Phone

p +1 (555) 715 3590

Experience Experience

Chicago, IL

Starbucks Manager

Chicago, IL

Blick-Blick

Chicago, IL

Starbucks Manager

Supports and Manages the Starbucks Outletwhile working closely with the restaurant manager and other hotel departments
Ensures merchandise is managed in accordance with Starbucks company policies and management directives. Execute Starbucks promotions and standards
Communicates information to the Store Manager/Regional Manager so that the store team can respond as necessary to create a quality customer environment
Perform all other related duties, as assigned by management
Partner with managers from other units to coordinates activities and participates in management team meetings
Directly supervise two or more employees with responsibility for hiring, coaching, and performance management
May serve as Manager on Duty. Perform other duties as assigned

Phoenix, AZ

Starbucks General Manager

Phoenix, AZ

Mayer-Stoltenberg

Phoenix, AZ

Starbucks General Manager

Monitors and maintains Starbucks promotional sets and retail products in a robust display at all times
Follow Starbucks training guidelines with all staff members at both the onboarding and ongoing developments stages of individual careers,
Maintains all cash and company assets in a secure manner
Complete, verify and submit payroll accurately and on time
Monitors all costs and maintains cost of sales, labor, operating and overhead expenses within budgeted guidelines
Responsible for achieving guest service goals
Maintain facilities and equipment in good condition

present

Chicago, IL

General Manager Starbucks

Chicago, IL

Toy-Shanahan

present

Chicago, IL

General Manager Starbucks

present

Responsible for interviewing, hiring and separating food service personnel
Responsible for the accurate completion of daily reporting and cash drops
Responsible for ordering and receiving product and completing monthly inventories in allotted time
Ensures that all sanitation and safety policies are being enforced
Monitors the preparation and presentation of all food and beverage served
Monitors and maintains Starbucks promotional sets and retail products in a rubost display at all times
Follow Starbucks training guidelines with all staff members at both the onboarding and on going developments stages of individual careers,

Education Education

Bachelor’s Degree

Boston University

Bachelor’s Degree

Skills Skills

Ability to interface well with all departments of the company and to represent company and department in a highly professional manner
Ability to read, write, and interpret instructional documents such as reports, procedure manuals and recipes. Excellent written and verbal communication skills
Quality decision making ability
Basic math functions such as addition, subtraction, multiplication, and division. Understanding of P&L statements, food costs and payroll budgets
The ability to manage in a diverse environment with focus on client and customer services is essential to success in this role
Possessing leadership qualities
Initiative and enthusiasm to cope with changing circumstances and workloads under pressure
Multi-task oriented
Simple math, counting money & product
Understanding P & L, shrink

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15 Starbucks Manager resume templates

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General Manager Starbucks Year Round Northstar California Resume Examples & Samples

Responsible for interviewing, hiring and separating food service personnel
Responsible for the accurate completion of daily reporting and cash drops
Ensures that all sanitation and safety policies are being enforced
Monitors all costs and maintains cost of sales, labor, operating and overhead expenses within budgeted guidelines
Familiarity with state and federal environmental standards and OSHA regulations
Help with opening and closing procedures
Maintain a friendly, team spirit with a focus on guest service
Meet service level objectives and department goals as set forth by immediate supervisor
Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
Complete the Starbucks required Advanced Store Training
Ability to maintain composure under pressure/high volume and solve customer problems or issues
Good organization and strong attention to detail

Starbucks Assistant Manager Resume Examples & Samples

Supervises daily operations. Responsible for opening, stocking, and closing the store while delegating team members
Knowledge and implementation of sanitation standards, Keystone Management Department (KMD) standards, and Starbucks standards
Sanitation: operates and maintains food safety standards, adheres to all regulations, and is able to train staff to those expectations
KMD: maintains professional conduct, adheres to all administrative regulations, and follows deadlines and direction from management and corporate
Starbucks: completes all required training, able to administer training to staff. Adheres to all dress codes, standards, and administration of duties
Ability to train employees in all areas of outlet, able to perform in all roles, assist manager in developing and maintaining standards, ability to enforce company/ Starbucks/ KMD rules on employees and be proactive in disciplinary issues
High level of interpersonal skills: able to work with other departments productively, highest level of guest service, appropriate decision making, commitment to guest service and employee relations with performance reviews and progressive discipline
Understands financial responsibilities of outlet and operates to those standards
Assist with ordering, inventory, and scheduling as requested by GM
Other duties as assigned by management- (shoveling, patio cleaning, projects, open/closing cleaning, meetings, general computer work)
High School Diploma or Equivalent, Bachelor Degree preferred
Minimum of 3 years guest service, F&B experience with Starbucks experience preferred
One season supervisory Experience in similar environment
Starbucks Barista certification. Advanced Store training preferred
Prior POS (Point of Service) experience preferred. MircoSoft Office
Fluent in English, written and spoken
Must provide own certified slip resistant shoes prior to first day of work. Strong communication skills with excellent guest interaction
Stratton and warren, and People Soft experence preferred

General Manager Starbucks Resume Examples & Samples

Monitors and maintains Starbucks promotional sets and retail products in a rubost display at all times
Follow Starbucks training guidelines with all staff members at both the onboarding and on going developments stages of individual careers,
Maintains all cash and company assets in a secure manner
Complete, verify and submit payroll accurately and on time
Responsible for achieving guest service goals
Maintain facilities and equipment in good condition
Performs job performance evaluation by observing employees’ daily job performance
Monitor guest feedback social media sites such as yelp, pinterest and trip advisor

Starbucks Manager Resume Examples & Samples

Delivers strong operational performance by executing against ARAMARK standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal merchandise quality and service
Drives customer satisfaction and maintains client relationships through rounding
Ensures compliance to sanitation, and general workplace safety standards
Utilize customer feedback to respond to customer needs and to improve retail services
Bachelor's Degree preferred. Culinary degree and/or strong culinary knowledge highly preferred
Candidates with high volume, fast paced, casual dining restaurants or like experience in a hospitality setting preferred
Ability to define problems, collect data, history, establish facts, and draw valid conclusions
Ability to manage in a diverse environment with a focus on client and customer service
Strong communication (verbal and written), organizational, multi-tasking and time management skills are essential
Working knowledge of Microsoft Word, Excel, Power Point, etc

Starbucks General Manager Resume Examples & Samples

Monitors the preparation and presentation of all food and beverage served
Monitors and maintains Starbucks promotional sets and retail products in a robust display at all times
Follow Starbucks training guidelines with all staff members at both the onboarding and ongoing developments stages of individual careers,
Delegate responsibility, motivate, and lead to achieve goals and objectives

Starbucks General Manager Resume Examples & Samples

Ensures all customers receive the highest quality product and customer service possible, utilizes customer feedback to improve services, participates in Customer Voice program
Ensures all company policies, store operating standards and procedures are communicated effectively and maintained and followed in a consistent manner
Coordinates, monitors, and adheres to Starbucks standards, both store operations and Corporate direction
Ensures all cash handling and cash register functions are performed in an accurate and consistent manner
Trains and develops the employees to demonstrate all customer service standards, operating standards and skills, as well as Starbucks training standards and programs
Responsible for all financial aspects of the outlet; budgeting, scheduling, reporting, P&L/GL information and understanding and proper management of all financial aspects
Contributes toward store profitability by seeking opportunities to increase sales, manage, appropriate inventory and cost of goods control and control labor cost
Complies with all Health, Safety and Sanitation guidelines for all products and operations
Responsible for the selection, training, motivation, supervision and success of all staff members
Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests
Coordinates daily pre-shift huddles to educate the staff on company information and conduct daily training standards
Responsible for various administrative tasks including: scheduling to the forecasted business levels, posting weekly schedules in a timely manner, monitoring weekly payroll, ordering, inventory, costing, pricing, ensuring par levels are maintained and that all equipment is on hand and in excellent condition

Starbucks Manager Resume Examples & Samples

Lead and manage the Starbucks team in all aspects of the department and ensure service standards are followed
To assist in the recruitment and training of Starbucks Colleagues
Have full knowledge of all Starbucks menus

Starbucks Manager Resume Examples & Samples

Produce and maintain work schedules and may prepare production records
Direct daily activities
Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements
Ensure that food items are stored in a safe, organized, and hazard-free environment
Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures
Maintain a sanitary department following health and safety codes and regulations
Maintain accurate inventory on a weekly basis according to departmental policies and procedures
May prepare orders as needed per vendor to ensure accurate production for location
Must be knowledgeable in operating an efficient cost effective program
Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork
Maintain a safe and hazard-free working environment
Train/mentor other food service workers
Maintain logs on all maintenance required on equipment within the food service department
Perform preventative maintenance checklist
Justify replacement of existing equipment to meet needs of facility
Proficiency in multi-tasking
Perform other duties as requested by the Food Service Director whenever his/her skill and/or experience would be necessary to initiate, coordinate, or complete any given program
Must fill in for absent employees at location as necessary
Maintain knowledge of daily caterings and see they are prepared and delivered on time
Be able to work occasional night and weekend catered events
Attend food service meetings with staff
Maintain communication with staff (including the central office staff, e-mail, phone calls, inter-office mail, etc)
May perform cashier duties as required
Promote good public relations
Basic Computer Skills with Program Knowledge, Word, Excel, Scheduling Knowledge a Plus!
Excellent interpersonal skills and a positive attitude
Posses good time management with daily tasks required by the management team
Math skills for counting money and providing correct change
Knowledge of running a cash register, and credit card machine transactions
Previous Management in the food service industry
Barista Experience
Servsafe Certification

Starbucks General Manager, The Arrabelle Resume Examples & Samples

Responsibilities for independently leading store operations, staffing, customer satisfaction, product quality, financial performance and team development
Provide direction, leadership and expertise to Starbucks location
Can clearly communicate needed information to partners, guests, direct supervisor and or any other entity that directly impacts the stores ultimate operational functionality and success, in a timely and professional manner
Directs day to day work of employees within the Starbucks location; organizes and delegates daily workload
Setting goals for the work group, developing organizational capability, and modeling how we work together
Developing strategic and operational plans for the work group, managing execution, and measuring results
Providing the team with positive coaching, feedback, and developmental opportunities and building effective teams
Enforces Vail Resorts and Starbucks policies, procedures and safety guidelines
Provides initial and ongoing training and guidance to staff
Must have a thorough understanding of all tasks and duties for which all of the work groups are responsible for
Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure the smooth flow of operations. Utilizes all community and company resources and leverages these in an appropriate manner when building effective relationships with all people: up, down and sideways inside and outside of Starbucks
Provides coaching and direction to the store team to take action and to achieve operational goals
Assist in controlling overall facility costs

Starbucks Manager Resume Examples & Samples

Follows and ensure team follows Food Division Standards and Best Practices
Create inspired moments in each customer's day
Responsible for ensuring the service basics of Connect, Anticipate, Personalize and Own are met
Responsible for daily operations
Accountable for sales, expenses, and bottom-line profits
Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
Follows Starbucks merchandising, product presentations and signing standards
Monitor food quality by completing Starbucks checklists
Demonstrate a positive role model for Magic Selling
Support a strong working relationship with store management
Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
Maintain role model standards in grooming, professional appearance and communications
Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction
Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
Assist in preparation and production of all menu items
Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business
Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained

Starbucks Manager Resume Examples & Samples

Supports and Manages the Starbucks Outletwhile working closely with the restaurant manager and other hotel departments
Responsible for interviewing, hiring and training of staff and ensuring that Starbucks outlet is organized to specifications
Responsible for short and long term planning of Starbucks
Ensure effective development, promotion and continuous reinforcement
Develop and implement creative strategies for revenue enhancement and cost containment
Develop and recommend the budget, marketing plans and objectives
Manage within those approved plans
Responsible for maintaining a high energy, positive, professional appearance
Ability to take the initiative to run the Starbucks outlet as a free standing entity
Previous Starbucks experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred
Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule
Refined verbal and written communication skills
Candidates should possess strong food and beverage knowledge
Hotel experience and a thorough understanding of restaurant service
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service

Starbucks Manager Resume Examples & Samples

Responsible for Superior Service goals of the Department
Supervise Department staff to include scheduling, training and assigning duties
Implement Safeway's and Starbucks' merchandising programs
Ensure standards of Department presentation and operations are met; including cleanliness and sanitation, inventory control, rotation, quality, ordering, variety standards, signing and seasonal schematics
Ensure paperwork, as set by the Division, is followed
Perform all other related duties, as assigned by management
Ensure product quality is equal to Safeway's and Starbucks' standards
Must have strong leadership ability

Starbucks Manager Resume Examples & Samples

Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet. Organize and conduct pre-shift and monthly departmental meetings communicating pertinent information to the staff, such as house count, menu changes and monthly marketing. Schedule and direct staff in their work assignment
Interact positively with customers promoting Starbucks and their services. Resolve problems to the satisfaction of involved parties. Organize PR setups in the restaurant as they are specified by Starbucks
Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify and judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency
Maintain profitability of outlet. Control payroll and equipment costs. Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies
Implementing and maintaining housekeeping, sanitation and cleanliness standards in all areas of the outlet
Maintaining relationship with District Manager
Directing and coordinating the activities of all assigned personnel and departmental responsibilities in the restaurant
Staffing of the restaurant, meeting departmental responsibilities
Implementing and supporting outlet policies and procedures

Starbucks Manager Resume Examples & Samples

Initiative and enthusiasm to cope with changing circumstances and workloads under pressure
Ability to interface well with all departments of the company and to represent company and department in a highly professional manner
Work independently receiving a minimum of detailed supervision or guidance
Possessing leadership qualities
Quality decision making ability
Multi-task oriented
Simple math, counting money & product
Understanding P & L, shrink

Starbucks Manager Resume Examples & Samples

Directing department personnel, meeting department’s goals and objectives, communicating directly with the store director and deli/bistro department supervisors
Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at Bashas’ and Starbucks
Preparing, bagging, pouring, and stocking Starbucks products, rotating items to ensure product quality and safety
Taking customer orders, ensuring orders are completed in a timely manner and to the customer’s satisfaction
Maintaining a positive and friendly attitude towards customers and fellow team members
Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers
Processing cash register transactions, giving back change, and refunds
Understanding the importance monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage
Keeping clean, neat and orderly, food prep areas, warehouse shelving and walk-in coolers and freezers
Maintaining a clean and inviting environment for customers, including counter and Starbucks seating area

Starbucks Manager Resume Examples & Samples

Lead others within the Starbucks department, setting goals and objectives, acknowledging member performance and holding team members accountable for meeting team and individual member performance goals
Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties
Learn and communicate knowledge of a wide variety of coffee and tea drinks
Be dexterous enough with hands and fingers so as to be able to run a register, fill and rotate products quickly and use necessary Starbucks equipment, including coffee machines
Listen to and understand verbal and non-verbal communication of customers and fellow members
Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies

Starbucks Manager Resume Examples & Samples

Constantly reviews location environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations
Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where partners are valued and respected
Ensures team members and partners adhere to legal and operational compliance requirements
Minimum of 1 year of management/supervisor experience
Ability to manage store operations independently
Must be able to lift up to 40 lbs. and stand for long periods of time (up to 4 hours)
Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
Must be able to work in a fast, efficient and controlled manner

Starbucks Assistant Manager Resume Examples & Samples

Minimum of 6 months of customer service experience
Must be able to lift up to 30 lbs. and stand for long periods of time (up to 4 hours)
Must maintain a current Food Safety certification

Starbucks Manager Resume Examples & Samples

Supervise day-to-day shift activities of one or more food and beverage outlet(s). Ensure all staff are properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job function
Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs
Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s). Assist in preparation of the annual operating budget
Maintain procedures to (1) ensure the security and proper storage of room service inventory and equipment (2) ensure the security of monies, credit and financial transaction, (3) replenish supplies, inventory, uniforms etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories
Ensure that all restaurant equipment is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned and properly stocked according to anticipated business volumes
May serve as Manager on Duty. Perform other duties as assigned

Starbucks Manager Resume Examples & Samples

Provides strong customer service in all aspects of Starbucks operations
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard, and set a positive example for the team members
Anticipates customer and department needs by constantly evaluating environment and customers
Communicates information to the Store Manager/Regional Manager so that the store team can respond as necessary to create a quality customer environment
Prepares quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
Thoroughly follows health, safety and sanitation guidelines for all products. Maintains a clean environment for food preparation
Acts as subject matter expert for preparation of food and beverages
Ensure general store operational standards are achieved through daily activities (shipping / receiving, inventory, housekeeping, compliance with Health Department regulations etc.). Execute promotions and sales, ensure proper inventory levels based on sales and trends -- tracking and meeting sales plans, increasing average sale per customer, and driving transaction counts. Analyzes financial reports, processes purchase orders, and approves invoices
Satisfy audit/compliance process as required by Starbucks
Ensures merchandise is managed in accordance with Starbucks company policies and management directives. Execute Starbucks promotions and standards
Builds key partnerships with store management and campus and community organizations for promotional opportunities, special events, and off-site sales opportunities
Initiates activities to adhere to established guidelines and promotional programs
Develop strategic and operational plans for the work group, managing execution, and measuring results -- monitors and manages store staffing levels to ensure team member development and talent acquisition to achieve and maintain store operational requirements