Supervisor, Air Resume Samples
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Supervisor, Air Resume Samples
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KA
K Abbott
Karina
Abbott
16539 May Hollow
Philadelphia
PA
+1 (555) 761 9356
16539 May Hollow
Philadelphia
PA
Phone
p
+1 (555) 761 9356
Experience
Experience
Los Angeles, CA
Air Ramp Supervisor
Los Angeles, CA
Gottlieb-Bergstrom
Los Angeles, CA
Air Ramp Supervisor
- Create load plans and performs DWB calculations on assigned flights and communicates all changes and updates to Load Planners
- Work with union-free administrative assistants
- Work cooperatively in a diverse work environment
- Develop initiatives to reduce overall Ramp cost
- Report to work on a regular and timely basis
- Develop and enhance safety, quality, service and production programs
- Assist FT supervisors with any contingencies and communicate details to affected departments
Boston, MA
Air Import Supervisor
Boston, MA
Lynch-Simonis
Boston, MA
Air Import Supervisor
- Ensure the team follows all established procedures. Provide feedback to employees and assist them with difficult tasks
- Staff management issues (vacation, illness, performance management)
- Assist Department Manager with FSL
- Data quality management
- Customer Queries (performance based/shipment specific)
- Operational coverage during vacation and sick days
- Oversees coordination with shippers, consignees, truckers and airlines for the import department
present
Detroit, MI
Air Product Supervisor
Detroit, MI
Lakin-Fadel
present
Detroit, MI
Air Product Supervisor
present
- Responsible for the accuracy and timeliness of product budgeting and forecasting within assigned product territory
- Responsible for role of product subject matter expert when communicating with customers in a variety of settings
- Responsible to take ownership of and professionally oversee customer escalations in conjunction with C-ARE or Sales
- Responsible to ensure product operations within assigned territory meet internal HWL and external customer quality goals per Customer Standard Operating Procedure (CSOP)
- Responsible to meet volume and top line product revenue growth targets for assigned territory
- Responsible to initiate and lead yield improvement process for business below or above target levels
- Responsible to ensure all financial and quality controls and audits are completed accurately and on-time
Education
Education
Bachelor’s Degree in Associated Discipline From
Bachelor’s Degree in Associated Discipline From
Cornell University
Bachelor’s Degree in Associated Discipline From
Skills
Skills
- Extensive use and knowledge of airline policies and fare rules
- Services member with a high level of professionalism in all communications via phone, chat, email and queued records
- Able to work independently and on a given schedule
- Strong understanding of GDS systems (Amadeus and Sabre)
- Ability and willingness to learn new software programs
- Strong understanding of fare construction
- Ability to work successfully in a deadline driven environment communicating with teammates to accomplish goals
- Extensive knowledge of international routings with a multitude of airline combinations
- Perform ticket exchanges, refunds and name changes and PNR corrections
- Flexibility in scheduling that will include nights, weekends and holidays
12 Supervisor, Air resume templates
Read our complete resume writing guides
1
Live On-air Supervisor Resume Examples & Samples
- Create and maintain live broadcast bookings, including confirming details against programme scheduling, as well as organising the On Air Producer roster
- Provide training, support, and supervision of the team of On Air Producers, as well as hold regular team meetings with minutes
- Liaise with Live On-Air Manager with planning and execution of live broadcasts
- Maintain procedural documentation for On Air Producers for all live broadcasts and ensure implementation
- Report to Live On-Air Manager regarding improvements and developments to the service
- Provide support in Live On-Air Managers absence, ensuring that clients have expectations met and that workflows are maintained
- Act as On Air Producer on live events where rostered, as well as provide supervisory support on high-profile events
2
On Air Supervisor, Disney Channels Resume Examples & Samples
- Support Director of On-air and Creative Director in all On-air related projects developed regionally/globally (e.g. Launch campaigns, Stunt In A Box, channel rebrands, interstitials and local materials creation and execution)
- Run projects alongside Director of OAP and chair EMEA wide project calls as needed – i.e. seasonal project management (Xmas/ Summer/ Halloween)
- Establish and maintain process and ensure regular updates from all markets on their on-air strategies (Across all EMEA territories). Provide updates to Regional Team and US counterparts
- Collect, update and prepare information/ briefs, reports and PowerPoints around, on-air support across EMEA
- Maintain accurate records – strategy and comms docs
- Work effectively with Asset Management team and production plus On-air/Creative Managers across EMEA
- Assist Director of OAP with weekly regional call (a XEMEA call with on-air creative teams)
- Work with on-air Director to respond to daily requests from all lines of business for materials/ and info relating to on-air
- Line manage the day to day workload of 1 x intern (Asset management)
- Liaise with digital and off air teams to help align plans. Help drive and deliver online briefs with production
- Work closely with Director of OAP and liaise with programming, franchise teams / corporate brand management, and seek on-air project approvals in complex matrix structure
3
Supervisor, On-air Operations Resume Examples & Samples
- 1-3 yrs experience in a leadership or supervisory role exhibiting proven leadership, high energy level and strong people management skills
- 3 yrs in a management or leadership role showing strong computer, communication, and facilitation skills
- 3 - 5 yrs experience in leading the execution of live television events
- 3 – 5 yrs experience exhibiting overall understanding and knowledge of the television production process, broadcast operations, and news/sports/entertainment technical production requirements
- 3 – 5 yrs experience performing TOC duties, demonstrating knowledge of satellite tunings and transmission systems
- 3 - 5 yrs experience in executing off-air scenarios for live events, including approx starts, schedule slides, join in progress and leave in progress
4
Supervisor, On-air Promotions Scheduling Resume Examples & Samples
- Manage execution of all daily media plans and scheduling for on-air materials from promotions, marketing, public service, synergy and ad sales/added value related initiatives. This includes scheduling management of promos, PSAs, snipes, billboards, credit squeezes, BTS and program continuity elements
- Work with network ISM and Ad Sales departments in the scheduling and placement of added value promotion initiatives
- Work with associated FCN/FBC networks, affiliate promotions, and media departments in the administration and scheduling of cross channel promotion initiatives, barter agreements and special promotional projects
- Oversee the contracting and placement of marketing/barter initiatives on the network
5
Supervisor, On-air Promotions Scheduling Resume Examples & Samples
- College education required
- Minimum of 3-5 years hands-on experience in programming/promotional media planning, trafficking and scheduling required
- Must have 2-3 years of working within the TV industry (with emphasis on on-air promotions, marketing, and/or research), and a strong knowledge of current TV industry/landscape/formats
- Requires outstanding understanding of the network computer systems used to access research, programming and scheduling information, and a firm understanding of the broadcast systems used to take promotion materials from concept to air
- Must work well under pressure, and be able to manage and perform under tight deadlines with superior attention to detail
- Must have expertise in analyzing program and research data, calculating program & commercial avails, and accurately positioning promotional elements to maximize effectiveness. Familiarity with time code and the addition of hours, minutes, seconds requested
6
Air Ticketing Supervisor Resume Examples & Samples
- Build and Ticket offline airline reservations for Member base as needed
- Utilize excellent customer service skills to assist members in resolving issues with their travel arrangements promptly when required
- Perform ticket exchanges, refunds and name changes and PNR corrections
- Services member with a high level of professionalism in all communications via phone, chat, email and queued records
- Flexibility in scheduling that will include nights, weekends and holidays
- Strong understanding of GDS systems (Amadeus and Sabre)
- Ability and willingness to learn new software programs
- Strong understanding of fare construction
- Extensive use and knowledge of airline policies and fare rules
- Extensive knowledge of international routings with a multitude of airline combinations
- Ability to work successfully in a deadline driven environment communicating with teammates to accomplish goals
- Able to work independently and on a given schedule
- Proactively seek training opportunities to improve skillsets
- Additional task and projects as assigned
- Provide training and coaching to agent
- Must demonstrate excellent customer service skills with pleasant/articulate phone voice and enthusiastic nature
- Must have analytical and problem solving skills
- Proficient in Microsoft Office applications, specifically Excel, Word and Outlook required
- Proficiency in GDS booking tool, specifically Amadeus
- Proficient in MS Office and navigating the Internet
- Excellent typing skills, at least 40 WPM
- Flexibility in scheduled work hours
- Ability to multi-task and resolve customer issues to the highest satisfaction
- Demonstrated ability to work in a structured fast paced environment
- Flexibility in scheduling (May require coverage and/or training on evenings and/or weekends)
- Candidate should have the ability operate multiple customer service support platforms and computer applications
- Candidate must be dependable
- Candidate must have strong listening skills
- Candidate must be a strong decision maker, target questions and anticipate needs of each customer / Member
- Candidate must be Customer Service Oriented
- Positive and Professional
- Proficiency in MS office applications
- 5+ years of Travel Agency/ Airport and/or GDS experience
- 3+ years of Customer Service experience. Contact center preferred
- Certain 2nd Language skills a plus
7
Air Traffic Control Supervisor Resume Examples & Samples
- Familiar with standard air traffic control and aviation concepts, practices, and procedures of FAA, ICAO, and the military
- Bachelor Degree in associated discipline from an accredited university; may substitute two (2) additional years of experience in related field for each year of college
- Prefer FAA Control Tower Operation Certificate or CTO Certificate of Grades
8
Supervisor, On-air Operations Resume Examples & Samples
- Support the On-Air Operations Manager in day to day activities
- Oversee operations staff including handling performance reviews and employee issues, creating monthly schedules, assisting with day to day operations and conducting quarterly training
- Work directly with On-Air Manager and Project Manager to ensure monthly metrics are accurate
- Act as the direct liaison for any calls or technical inquiries for the operation
- Document any outages across systems providing the necessary details for operations management or engineering to follow up where needed
- Monitor and troubleshoot any issues within the environment including adaptive bit-rate encoders
- Handle the supervision over special live events backing up any number of NBCUniversal’s networks including NBC and USA
- Facilitate day of air issue resolution between all NBCU departments (including Sales, Traffic, Sports, News, Programming, and Promotions)
- Manage the creation and publication of documentation for designated procedure
- Work closely with engineering and automation teams to implement new technologies, resolve on-air issues, and maintain minimal on-air disruption
- Work directly with the onsite engineering team to approve, organize, and test any maintenance on the on-air systems
- 1+ yrs experience in a leadership or supervisory role exhibiting proven leadership, high energy level and strong people management skills
- 3+ yrs in a management or leadership role showing strong computer, communication, and facilitation skills
- 1+ yrs experience in a leadership role in a fast paced environment requiring troubleshooting and process skills, and exhibiting an ability to effectively lead, prioritize and adapt to changing scenarios
- This position requires the ability to work any scheduled time, including nights, weekends and holidays to support the 24x7 on-air broadcast environment
- Must be willing to work in Centennial, CO
- 3+ yrs experience in leading the execution of live television events
- 3+ yrs experience exhibiting overall understanding and knowledge of the television production process, broadcast operations, and news/sports/entertainment technical production requirements
- 3+ yrs experience performing TOC duties, demonstrating knowledge of satellite tunings and transmission systems
- 3+ yrs experience in executing off-air scenarios for live events, including approx starts, schedule slides, join in progress and leave in progress
- Technical experience with automated, real-time systems, digital video and audio, troubleshooting and test techniques
9
Air Traffic Control Training Supervisor Resume Examples & Samples
- Plans, schedules, directs, and supervises the facility training of assigned ATC personnel
- Supervises and conducts classroom and self-study training
- Develops local course material, training aids, and control scenarios to supplement and enhance the FTP
- Evaluates and analyzes the capabilities and progress of the ATC personnel assigned to the facility
- Conducts position qualification evaluations
- Recommends to the facility chief those controllers who require proficiency or remedial training
- The training supervisor bases his recommendations on—
10
Air Terminal Supervisor Resume Examples & Samples
- Inventories, accepts, inspects, processes and documents cargo offered for transportation
- Ensures hazardous materials are properly labeled, packaged, inspected and certified
- Uses CMOS to process and document all freight. Perform CMOS System Administrator duties
- Loads/unloads aircraft and applies/removes cargo tie-down restraint devices at the request of the Loadmaster
- Processes passengers for air transportation, handle baggage, load/offload aircraft. Completes security checks of passengers and baggage
- Operates MHE, wide body loaders and cranes
- Maintains publications, forms and files required for freight traffic operations. Compiles data and submits reports as required
- Must possess Level 7/8 proficiency in reading, writing and speaking English
- Minimum of six years’ experience in Traffic Management (TMO) or Associate Degree in related field
- Work experience in freight acceptance, preparation, processing, inspection, documentation and handling procedures is required
- Must have completed training to prepare, certify and/or inspect Hazardous Materials for Air Transportation IAW AFJMAN 24-204, 49 CFR, and International Maritime Dangerous Goods (IMDG) currency required
- Qualified in operating 4K, 6K, and 10K/10K AT MHE
11
Air Operations Supervisor Resume Examples & Samples
- Supervise Air Operations Specialist personnel
- Performs day-to-day activities of assigned department functional areas, following production standards
- Assists in the coordination of logistical support to perform functions of the job; adhering to policies, and procedures necessary to provide support in all areas of airfield operations
- Assists the Air Operations Supervisor in accomplishing short and long term departmental goals - Follows airfield safety procedures, fostering a safe environment for personnel and aircraft operation
- Additional tasks and special projects as assigned Qualifications
- Three (3) years’ experience in airfield operations
- Must have significant experience with air cargo operations and strong knowledge of the technical phases of the job
- Must be proficient in preparation of the required documents and marking/placarding of air cargo - Experience using GATES (Global Air Transportation Execution System), GDSS (G2) and AALPS (Army Air Load Planning System)
- Experience in ATOC (Air Terminal Operations Center) functions and capabilities - Load planning experience
- Security Vetting: Must possess an active DOD or DOS Secret security clearance and maintaining eligibility for the duration of the contract
- Certifications: - Must be able to obtain and hold an airfield access badge and licenses for MHE Equipment. Hazmat certifications for air cargo in accordance with Air Force Manual 24-204 IP or Title 49 CFR Part 12 Subpart H Training, International Air Transport Association (IATA), Dangerous goods Regulations or ICAO, Technical Instructions training may also be used. Training must include function specific duties related to military air transportation
- Language Skills: Expert professional, oral and written English communication skills, to present, facilitate and disseminate information
- Work Ethic: Commitment to maintaining a high performance team which delivers customer service excellence
- Department of State experience
- One (1) year of international experience in challenging locations, preferably working in the Middle East, with a working knowledge of customs and cultural differences
- Knowledge of ALL principles and processes involved in Airfield Operations
- Ability to collect, analyze and summarize data and to prepare clear and concise reports - Exercise sound judgment and make decisions independently
- Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast paced and constantly changing environment
12
Air Import Supervisor Resume Examples & Samples
- Effective interpersonal skills, abilities to communicate clearly and concisely to obtain positive results
- Proven supervisory attitude and understanding of systems and processes
- Fluent in English and German
13
Air Supervisor Resume Examples & Samples
- 3 years of industry specific qualification, proven supervisory attitude
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results, proactive approach, strong organizational skills
- Good market and product knowledge
- Good computer skills (MS Excel, MS Word), fluent in English and Spanish
- Working permit for the European Union
14
Air Ramp Supervisor Resume Examples & Samples
- Develop and maintain a stable workforce
- Hire, train, motivate and discipline staff as required
- Develop and enhance safety, quality, service and production programs
- Act on employee surveys and analyze specific indicators to continuously improve relationships
- Report and account on all aspects of the operation
- Maintain an effective administrative system to organize scheduling, vacations, optional days, employee records and files, seniority lists and all other required documentation
- Investigate and report on all injuries and ramp incidents. Comply with all Federally regulated Health and Safety and Labour Canada Guidelines
- Develop initiatives to reduce overall Ramp cost
- Work with union-free administrative assistants
- Able to train in safe work methods/unload/load methods
- Proactive, problem solving, decision making and leadership skills
- Able to work in a fast paced, time sensitive environment
- Post-secondary education (preferred)
- Strong computer skills: Microsoft Office (Excel, PowerPoint, Word, Access and Outlook)
- Able to challenge and motivate others
- Able to work long hours when required
- Able to drive standard shift vehicle
15
Air Import Supervisor Resume Examples & Samples
- Key account maintenance and trouble-shooting
- Assist Department Manager with FSL
- Training and coaching of new and existing employees
- Act as a liaison with the customers and other KN Branches
- Data quality management
- Customer Queries (performance based/shipment specific)
- Solid knowledge of US based Import processes and domestic and international geography
- Conflict Resolution Skills
- Good PC skills required
- Foreign language a plus/not required
16
SL Gateway Air Ramp Supervisor Resume Examples & Samples
- Communicate with all internal and external departments such as aircraft maintenance, cargo, hub, flight control, agriculture, customs, and various vendors
- Able to work on Holidays and WEEKENDS and have flexibility with their schedule
- Report to work on a regular and timely basis
- Communication between SDF, other centers, andAmerica's Region countries
- Able to type 45 wpm
17
Air Product Supervisor Resume Examples & Samples
- Supervises assigned air product team within assigned territory
- Responsible to ensure all air product operations within assigned territory are compliant to internal HWL policies and external government regulations
- Responsible for timely and accurate costing, revenue estimates, rating, invoicing, and correction (where necessary) to invoices, process, or people to minimize WIP, DSO, and Bad Debt
- Responsible to ensure product operations within assigned territory meet internal HWL and external customer quality goals per Customer Standard Operating Procedure (CSOP)
- Responsible to ensure product operations meet minimum customer service levels at minimal cost to HWL through effective procurement and routing
- Responsible to meet volume and top line product revenue growth targets for assigned territory
- Responsible to initiate and lead yield improvement process for business below or above target levels
- Responsible to ensure all financial and quality controls and audits are completed accurately and on-time
- Responsible to work with C-ARE personnel and Sales to effectively explain HWL product analytics including trend drivers and to develop business recommendations to customers to save money, reduce costs, or improve reliability
- Responsible to take ownership of and professionally oversee customer escalations in conjunction with C-ARE or Sales
- Responsible for role of product subject matter expert when communicating with customers in a variety of settings
- Responsible to lead or participate in corrective actions as necessary to mitigate the likelihood of revenue or profit loss when business is at risk
- Ensure performance goals are set, performance is measured, and regular informal and formal feedback is provided to direct and indirect reports within assigned territory
- Responsible to monitor and assist in managing staffing levels and workload allocation across product teams within assigned territory. This includes talent acquisition, furloughing, re-purposing, re-shifting, demotion, promotion, and severance
- Responsible to develop team and individuals within the team
- Responsible for the accuracy and timeliness of product budgeting and forecasting within assigned product territory
- Associate’s degree from a two-year college
- Completion of any industry related course is an asset
- Knowledge of the freight forwarding industry
18
Supervisor, Air Resume Examples & Samples
- Monitor and oversee the day-to-day operations of the Triangle Desk along with all import or Skybridge activities and processes
- Establishes Customer Pricing in collaboration with Field Sales & Provide rate quotations to customers
- Provides guidance and acts as an escalation point where necessary to related tasks that are critical to a key customer or the success of the operating unit
- Understands all overall operational resources and deploys workload assignments in an efficient productive manner
- Completes management assignments and projects, such as Route Optimization, Forecasting, Special reporting, workload planning, and personnel development
- Has formal supervisory and personnel development responsibilities for any direct reports – including setting roles and expectations, formally delivering performance evaluations and establishing training
- Effectively and consistently follow company’s guidelines
- Ability to think outside of the box and offer effective solutions
- Act as a resource for issue resolution and training
- Effectively analyze performance problems in order to resolve systemic issues
- Proactively identify potential issues and work to resolve as quickly as possible
- Proactively seek to remove potential obstacles to success
- Consistently and effectively handles supervisory and personnel development responsibilities for any direct reports
- Effectively and consistently ensure the delivery of a consistent good and a high quality product
- Timely, effective and profitable handling of all Internal and External Customer requests and requirements
- Actively assists in On-boarding of accounts, including creation of accurate and effective on-boarding documentation
- Security, Quality Dangerous Goods Compliance in accordance with company policies
- Responsible for the profit & loss of this type of customer business, the arrangement and execution of the Triangular Invoicing Agreement, the communication of the specific business routines and the training of all involved staff/teams
- Communicate with agents and clients and overseas offices regarding readiness, departure and arrival of shipments
- Trace shipments with airlines
- Accrue pending charges, approve payables & issue invoices
- Facilitate intents to claim
- Update costs with agents and carriers
- Send out and follow up on POD's
- Create Customer reporting spreadsheets
- Carrier interaction - bookings, follow-up
- Calculate and Issue profit share to agent where applicable
19
Project Supervisor, Air Systems Resume Examples & Samples
- Leading Air systems global related key and complex product development projects
- Direct and manage project development from beginning to end using Product Development Process (PDP). Define project schedule, scope, goals, resource requirements, and deliverables that support business goals in collaboration with senior management and stakeholders
- Coach, mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work
- Coordinate, manage, communicate and lead a cross-functional, global project team ensure clear and accurate communication between team members and between project sub-teams and deliver the project
- Develop project plans, budget proposals, resource plans and associated communications documents. Provide and manage changes to each throughout the scope of a project
- Deliver monthly progress reports, project proposals, PDP documentation and deliverables, periodic presentations and project status updates via project scoreboards, management reviews, and monthly tempo reports
- Set and continually manage project expectations with team members and other stakeholders
- Identify and resolve issues and conflicts within the project team
- Plan, schedule, and track project timelines, deliverables, and milestones using appropriate tools
- Manage changes in project scope, identify potential crises, and create contingency plans
- Build, develop, and grow any business relationships vital to the success of the project
- Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
- Develop best practices and tools for project execution and management
- Technically competent with project management software tools and concepts (such as Microsoft Project), Johnson Controls PDP process and tools, and the Microsoft software suite
- Strong written and oral communication skills in English
- Able to work independently with high level motivation and strong communication skills with all level
- Demonstrated experience in personnel management, coaching or mentoring
- Passion, persuasive, encouraging, and motivating
- PMP certification considered an asset
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Reacts to project adjustments and alterations promptly and efficiently
- Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines and cultures
- Ability to elicit cooperation from a wide variety of sources, including senior management, customers, and other departments
- Ability to bring project to successful completion through political sensitivity
- Must be able to learn, understand, and apply new technologies
20
Air Freight Operations Supervisor Resume Examples & Samples
- Expedites the daily activities of all operational functions ensuring customer satisfaction is successfully achieved and company policies adhered to with the goal of maximizing profitability for the company
- Responsible for development and implementation of special projects; identifies markets to be grown or maintained and develops appropriate business strategies
- Ensures compliance with preferred carriers is maintained. Ensures quality system is implemented and maintained within area of responsibility
- Work closely with the control tower and the OEC (Operational Excellence Center) team as well as the field operations management team to drive operational effectiveness
- Lead service performance topics for strategic customer with the objective of achieving on-time performance and performance quality goals
- Negotiates, prepares, and issues most favorable buying rate quotations internally and externally with shipping carriers
- Responsible for the accuracy of invoices, bills of lading, shipping statements, foreign currency conversions, and the achievement of key performance indicators
- Assists in annual budget preparation for area of responsibility
- Helps to drive continuous improvement topics for strategic customer US outbound shipping activity, including value creation goals and corrective actions
- Supervises a staff of three, responsible for coaching, training, and developing subordinate staff
21
Air Ramp Supervisor Resume Examples & Samples
- Extended hours may be required as operational needs dictate
- Experience with MS Office applications (Excel & Word)
- Good verbal and written communication and organizational skills