Air Manager Resume Samples
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Air Manager Resume Samples
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JW
J Waelchi
Jerald
Waelchi
5352 Jason Divide
Houston
TX
+1 (555) 811 6908
5352 Jason Divide
Houston
TX
Phone
p
+1 (555) 811 6908
Experience
Experience
San Francisco, CA
Network Manager v Cloud Air
San Francisco, CA
Hoppe-Sawayn
San Francisco, CA
Network Manager v Cloud Air
- Work with project management resources related to the implementation and sustained configuration management of the environment
- Create and maintain documentation to support the configuration management of the network infrastructure
- Deploy and manage associated application platforms used in the management for the network infrastructure
- Identify personnel improvement areas and develop plans for employee improvement
- Monitor performance characteristics on a regular basis and implement configuration change that provides consistent performance
- Hands on management of assigned network devices
- 8+ years managing an enterprise class or managed service networks
Chicago, IL
Client Account Manager, Vcloud AIr
Chicago, IL
Wintheiser Inc
Chicago, IL
Client Account Manager, Vcloud AIr
- Be the client advocate and primary interface into vCloud Air cross functional teams including Order Management, Engineering, Product Management, Operations etc
- Partner with field teams (SEs, Sales) to develop solid relationships built on trust and teamwork to drive revenue growth and client satisfaction
- Review root cause of all escalated service requests and use this information to effect continuous improvement within the service delivery teams
- Learn, develop, and share information or documentation on internal systems and processes
- Help to document best practices in developing and deploying VMware solutions
- Build and manage long-term relationships with customers and cross-functional teams internal to VMware
- Develop and nurture strong partnerships with Channel partners and clients
present
Philadelphia, PA
Senior Manager, Global Air Transport
Philadelphia, PA
Weimann-Mosciski
present
Philadelphia, PA
Senior Manager, Global Air Transport
present
- Leverage technology, such as network modeling tools, to model scenarios and simulate the impact of carrier bid responses using live shipment data
- Understand and optimize the category cost structure, including surcharges, terms and conditions. Ensure air contract pricing levels achieve established targets
- Hire and develop a high performing team
- Earn the trust of key stakeholders as the business grows and changes
- Develop annual forecasts for air transportation volumes and spend. Analyze spend to identify opportunities for optimization
- Develop and manage KPIs and metrics. Set targets and manage vendor performance in terms of cost, on-time delivery, quality, and service levels
- Manage capacity allocations of air freight contracts. Shift volumes to reward good performance
Education
Education
Bachelor’s Degree in Electrical
Bachelor’s Degree in Electrical
Rowan University
Bachelor’s Degree in Electrical
Skills
Skills
- Ability to mine performance and capacity data from various sources and formulate valuable analysis
- Ability to efficiently prioritize and organize competing work demands
- Excellent documentation, communication and interpersonal skills
- Advanced technical knowledge and configuration experience with core routers, switches and load balancers
- Ability to troubleshoot incidents that combines multiple technologies in a complex configuration
- 2+ years of supervisor or manager experience
- Experience troubleshooting incidents and problems associated to ESX environments and related applications
- Design and deploy virtualized networking topologies in order to maximize network agility and flexibility
- Architect and implement enterprise network solutions utilizing MPLS, OSPF and BGP
- Cisco Certification (CCNP/CCIE) or other current industry stand certifications
15 Air Manager resume templates
Read our complete resume writing guides
1
Project Manager, On-air Design Resume Examples & Samples
- Is responsible for the management of all on air graphics projects from inception through completion
- Oversee each designer’s workload and the assignment of work in both daily meetings and through the daily hot sheet
- Maintains an overall schedule and job list
- Work closely with project managers / client to ensure that all objectives, strategies and deadlines provided have been satisfied
- Work with director of production to assess upcoming initiatives and work to proactively anticipate needs
- Maintain relationship with internal clients and make sure the design department is always seen in the best light
- Maintain list of freelancers that can be brought in as needed
- Manage outside vendors; this includes assigning the job, negotiating the budget, having a contract created, and managing the project throughout its duration
- Maintain relationships with outside vendors keeping a list of go to companies
- Will create a production schedule and formal estimate ( where applicable ) for every job
- Makes sure completed projects are archived
- Responsible for the quality control of all elements before delivering to client
- Will oversee the lower third creation and approvals
- Responsible for negotiating with vendors, agencies and freelance candidates when needed
- 3-5 years professional experience
- Background experience in Television or Advertising a plus
- Excellent communication skills including ability to articulate creative concepts and rationale for client and team
- Must be able to think and respond quickly while maintaining attention to detail
- Complete knowledge of all the latest design tools, platforms, and versions of applicable software programs -- Mac OS, Photoshop, After Effects, others
- Thorough understanding of the motiongraphics workflow and deliverables
- Skilled in project and time management
2
Manager, Air Traffic Control Resume Examples & Samples
- A degree and/or post-graduate diploma in Business or related discipline
- Understanding of the change delivery mechanisms currently in place throughout P&C Canada
- Influencing skills such as the capability to structure an idea or proposal in such a way as to engage the agreement, commitment and championship of others through the discipline of the fact base presented, the targeted benefits articulated, and the coherence and cogency of the argument / presentation
3
Manager, On-air Engineering Resume Examples & Samples
- Management of 24 x 7 engineering team supporting the EC Network Operations Center
- Oversee projects and technology initiatives in support of the NOC operation
- Maintain 99.999% reliability for all On-Air Distribution systems
- Liaise with key operational partners and provide technical leadership in support of Network operations
- Strong understanding of digital & signal workflows
- Detailed knowledge of master control technologies, workflows and uplink systems
- 3 + years experience with Broadcast Engineering
- Bachelor’s degree in Electrical/Electronic Engineering, Computer Science or related field
- Strong understanding of video servers, IP based infrastructures and software automation systems
- Strong understanding of video, audio and ancillary data protocols and technologies
- Strong understanding of satellite transmission systems including RF, encryption and encoding platforms
- Strong understanding of network infrastructure, topologies and protocols
- Proven ability to analyze complex system problems and drive corrective actions in stressful situations
- Strong oral, written and interpersonal communication skills
- Demonstrated ability to analyze, compile and deliver regular clear, concise reports detailing system performance and reliability
- CCNA or MCSE preferred
- Proficiency with AUTOCAD, MS Office Suite, Windows, Linux, Mac OS
- Development or demonstrable software troubleshooting experience
- Proven leadership experience within a dynamic, multi-channel transmission facility
4
V Cloud Air Business Manager Resume Examples & Samples
- Develop and Manage the overall relationship with the Business partner
- Develop and maintain clear and concise key performance indicators supporting growth in usage, renewal, customer retention and satisfaction
- Drive growth in revenue and profitability through disciplined sales, a comprehensive go to market and new product introductions
- Develop business cases for investment in new product development that will drive growth into new solutions and markets
- Drive Sales Management via joint pipeline development. Coordinate with VMware field Sales teams to collaborate on joint selling opportunities
- Develop initiatives and programs that will drive pipeline development with partner
- Develop and manage a go to market plan that ensure that respective sales teams are enabled and engaged in Value Selling methodologies and supported by an aligned joint marketing plan. Directing the training, development and customer engagement to excite the field teams
- Collaborate between the respective Product Teams to introduce new products and solutions into the partnership to drive growth
- Manage the Business Operations between the Partner and VMware to maintain a great client experience for our customers
- Minimum 10 years experience in strategic selling and partner roles
- Passionate and knowledgeable about the Cloud Market and its transformative affect on customers
- Strong C-Level experience and driven by customer satisfaction
- Proven track record of achieving business objectives including revenue goals, in a highly competitive sales environment, working in complex sales and business environments
- Proven ability to engage at C-level for the purposes of solution selling, establishing peer relationships and articulating strategic vision
- Experience of working in a matrixed and collaborative organization
5
Network Manager v Cloud Air Resume Examples & Samples
- Act as point of contact and escalation point for the vCloud air Network Operations team
- Enforce departmental policies and measure adherence
- Work with departmental head to set priorities and assign resources
- Manage projects as assigned by departmental sustaining appropriate milestones and timelines
- Provide strategic direction for network designs and deployments
- Establish organizational short and long term objects
- Provide departmental head with feedback on engineering resources day-to-day performance
- Identify personnel improvement areas and develop plans for employee improvement
- Engineer and maintain vCHS Network including: physical devices such as routers and switches, virtual appliances and configurations for as vShield Edges and circuit connectivity
- Serve as third tier escalation and provide root cause for incidents or problems in the environment that could be related to the cloud infrastructure
- Engage with application and system resources to plan for configuration, performance and capacity requirements
- Work with project management resources related to the implementation and sustained configuration management of the environment
- Own configuration change activities required to deploy and maintain the network infrastructure
- Create and maintain documentation to support the configuration management of the network infrastructure
- Deploy and manage associated application platforms used in the management for the network infrastructure
- Create knowledge base articles that can be used by tier one and tier two support engineers in response to routine incidents
- Identify and schedule maintenance events
- Monitor performance characteristics on a regular basis and implement configuration change that provides consistent performance
- Adherence to policies, processes and procedures within your areas of responsibility
- Assistance with execution of projects related to areas of responsibility
- Hands on management of assigned network devices
- Installation and configuration of infrastructure as new capacity is deployed
- Audit and remediation of discrepancies from standards
- Recommending and implementing monitoring test sets to ensure availability
- Response to incidents and service requests
- Analyze data and develop meaningful reports used by technical and business leaders
- 2+ years of supervisor or manager experience
- 8+ years managing an enterprise class or managed service networks
- Architect and implement enterprise network solutions utilizing MPLS, OSPF and BGP
- Advanced technical knowledge and configuration experience with core routers, switches and load balancers
- Design and deploy virtualized networking topologies in order to maximize network agility and flexibility
- Experience troubleshooting incidents and problems associated to ESX environments and related applications
- Ability to analyze requirements delivered by system and application administrators and develop a management strategy
- Ability to troubleshoot incidents that combines multiple technologies in a complex configuration
- Ability to mine performance and capacity data from various sources and formulate valuable analysis
- Ability to efficiently prioritize and organize competing work demands
- Bachelor’s Degree in Computer Science, Management Information Systems (MIS/CIS), related degree or equivalent work experience
- Cisco Certification (CCNP/CCIE) or other current industry stand certifications
- Excellent documentation, communication and interpersonal skills
- Familiar with fundamentals of ITIL framework v3
6
Channel Account Manager, Air Watch Japan Resume Examples & Samples
- Serve as the primary liaison and subject matter expert for the channel sales teams
- Influence and develop mutually beneficial relationships within the channel community
- Direct the training, development, and enablement of channel partner employees and drive alignment on company sales process and qualification methodologies
- Coordinate the involvement of AirWatch personnel, including support, service and management resources, in order to meet partner performance objectives and expectations
- Develop and execute joint business, marketing, and technical enablement plans with partners
7
V Cloud Air Inside Sales Manager Resume Examples & Samples
- Education: Managers will themselves become experts on the product portfolio and will be doing hands on training for their sales reps (live training, role playing, call monitoring and joint selling). This also includes creation/tuning of sales materials and call scripts
- Metrics: In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times. They will understand our urgency and execution for success every 90 days
- Motivation: The Inside Sales team is fast-paced and success driven – the management team is responsible for creating a positive, up-beat environment that cultivates energy, ultimately creates a fun place to work hard, and supports career advancement through positive coaching
- Achieve weekly, monthly and quarterly bookings targets
- Achieve weekly, monthly and quarterly pipeline funnel building targets
- Achieve weekly, monthly and quarterly pipeline new account acquisition targets
- Build and maintain an upbeat positive culture that inspires a sense of urgency, constant innovation & learning, and a strong sense of individual and team accountability
- Build and manage a team of 6 direct quota carrying inside sales people
- Achieve sales goals by building and optimizing programs designed for sales execution
- Collaborate with Channel and Marketing functions on key initiatives including demand generation programs and customer acquisition strategies
- Interlock with field leaders
- Act professional at all times and be a role model
- BA/BS degree or higher
- Minimum of 5 years experience in the industry
8
Senior Program Manager v Cloud Air Client Experience Resume Examples & Samples
- Create and manage detailed plans for key vCloud Air (vCA) programs and ensure all Client Experience deliverables in support of the release are met in a timely manner
- Provide program management for key vCA initiatives (tracks status, performance, project management, reporting)
- Provide program management for key partner initiatives (tracks status, performance, project management, reporting)
- Partner with vCA sales, marketing, operations, finance and IT operations support teams to streamlines cross functional process
- Expertise in advanced Excel / PowerPoint and related data manipulation is must
- Business Process Improvement experience (Six Sigma, Lean, etc.)
9
Manager, on Air Promotions Scheduling Resume Examples & Samples
- Minimum of 3-5 years hands-on experience in programming/promotional media planning, trafficking and/or scheduling required
- Familiarity of the PACE computer system, Microsoft Excel, and Microsoft Word, Microsoft Outlook requested
- Strong communication skills are required, and a firm understanding of the broadcasting, media planning, operations and scheduling lexicon
- Must be able to quickly and concisely provide direction and supervision. Must be able to manage, train, motivate and sustain a tight-knit department that is always under the pressure of a hard deadline
- Mathematical and reasoning skills are essential. Must be extremely detail oriented
- Must be able to make decisions and suggestions on placement of promos based on audience composition and priorities
10
Senior Manager, Air Watch Technical Support Resume Examples & Samples
- Lead development of strategies to attain fiscal-year goals
- Manage high-impact cross-team projects as needed to meet the changing business environment and ensure the team is achieving commitments
- Shepherd technical support management team to demonstrate thought leadership in creating efficiencies and process improvements to hit organizational goals
- Assist global support organization towards achieving the next generation of technical support service
- Design, develop, and implement processes, systems, and technology to support and enhance the technical support function, including workflow, incident management, and telephony
- Work with VMware’s internal teams to enhance existing support programs and/or development of new programs
11
Client Account Manager v Cloud Air Resume Examples & Samples
- Drive revenue growth and retention from existing vCloud Air clients
- Be the client advocate and primary interface into vCloud Air cross functional teams including Order Management, Engineering, Product Management, Operations etc
- Coordinate technical and Executive level interactions as needed
- Prioritize & drive escalations to ensure visibility, traction and ultimate closure with client satisfaction at the forefront of all activities
- Ensure the customer’s voice is heard throughout the escalation process
- Monitor customer issues which inhibit consumption and revenue growth; work with the appropriate teams to drive resolution
- Review root cause of all escalated service requests and use this information to effect continuous improvement within the service delivery teams
- Partner with field teams (SEs, Sales) to develop solid relationships built on trust and teamwork to drive revenue growth and client satisfaction
- Travel to customer sites and VMware offices as required
- Develop and nurture strong partnerships with Channel partners and clients
- Be knowledgeable with regard to the clients’ use case and business to help drive revenue
- Provide clear and constructive product feedback to VMware Product Management teams based on customer requirements
- Proactively drive clients administrative issues (Billing etc.) to positive closure
- Renew clients who are approaching the end of their service contract
- Own client satisfaction!
12
Manager, Client Experience v Cloud Air Resume Examples & Samples
- Management role to oversee development and distribution of support renewals quotes for all market segments globally from one location
- Manage, monitor and control a team of quoting analysts that service all market segments globally in the support renewals quoting business
- Monitor day-today operational processes to execute renewals quoting and response to channel quoting requests within defined service levels (time and quality), making timely decisions to accomplish daily objectives and production demand
- Escalate to Director any operational situation (systems, people, process, sales, and client) that could impede or impact the delivery of the daily work
- Development, delivery and publication of operational metrics to communicate standards and controls of team efforts. Manage metrics to capture operational productivity focused on business volume, business value and velocity of operational execution
- Communicate process changes, daily production and other information needed to accomplish or exceed daily productivity
- Plan and execute weekly operations reviews to report progress and provide insight into operations
- Attend and provide insight into monthly production planning meetings with senior manager to define production plans provide lessons learn and prepare next month’s delivery
- Review email and other communications mechanisms for timely responses and actions, where needed to support business clients and other
- Provide information and work alongside the Process Team to review process improvement opportunities focused on improving productivity and client/stakeholder satisfaction
- Management of personnel development and execution to VMware standards
- Execution of associate performance reviews to defined VMware standards
- Responsible for sourcing, hiring and managing (in partnership with HR and Senior Management) local sales operations analyst personnel
- English proficiency
- Deep understanding of sales methodologies and the end-to-end sales cycle
- Problem solver with excellent communication skills
- Experience managing and developing sales support processes and teams
- Production planning experience
- Microsoft office suite medium to expert knowledge
- Oracle systems understanding is a plus
- Six sigma and project management experience is a plus
- Understanding of business synergies between software sales and support renewals businesses is a plus
- Strong Presentation skills
- 3-5 years of shared services operation management experience leading +10 direct reports performing sales support processes
- BA or BS degree or equivalent work experience
13
Creative Project Manager On-air Promotions Resume Examples & Samples
- Manage daily operations of creative works for the department
- Oversee external department’s creative requests and manage projects through completion
- Creative development and strategy of on-air promotion campaigns and tactics
- Supervise outside agencies and vendors to ensure production of quality on-air promotions that are delivered on time and budget
- Negotiate with third party vendors for project budgets and production contracts
- Run point on all projects dealing with outside agencies, production companies and creative vendors
- Route agency work through all proper channels for approvals, collect feedback, and provide footage/elements to the agency as needed
- Develop strategy with senior management on creative and messaging
- Working for an internal creative agency, act as an agency producer when dealing with projects for other departments
- Manage the production of other marketing assets including radio spots, presentation videos, ad sales sizzles, and short-form content for promotional use
- Quality control check on all produced work
- Bachelor’s degree in related field, 5 years experience in on-air promotions for TV network or advertising agency
- Success in supervising creative agencies and post-production vendors thru the development and execution of on-air promotions, with a focus on quality of work, and adherence to budget/schedule
- Experience with project bidding and budget tracking
- Exceptional organizational skills and a devotion to detail
- Ensure deadlines are met in timely fashion
- A strong understanding of the NFL/football is essential
14
Regional Escalation Manager, v Cloud Air Resume Examples & Samples
- Manage cross-functional engagement and coordinate complex technical issues that cut across organizations, products and services. Engage appropriate organizations and process owners to ensure follow-through with appropriate corrective actions and communications back to the customer
- Resolve issues by collaborating with management teams and other resources, spanning all organizations within the Business Unit and across multiple corporate teams to expedite resolution of critical issues
- Formulate action plans and manage communications to executive staff and other invested parties. Assure that existing or emerging significant systemic issues impacting customer success are brought forward for resolution
- Demonstrate initiative and strong judgment at risk management and problem mitigation, as well as making timely decisions from both business and technical perspectives
- Identify systemic and pervasive issues related to products, processes or services, and work cross-functionally to promote continuous improvement
- Work within existing corporate escalation and support practices in a manner to ensure the best customer experience
15
Senior Project Manager v Cloud Air Client Experience Resume Examples & Samples
- Create and manage the vCloud Air (vCA) cloud engagement program and ensure organizational deliverables for the release of the program are met in a timely manner
- Provide project / program management for key vCA technical services engagements (tracks status, performance, project management, reporting)
- Conduct full cycle project management from proposal development and requirements gathering to execution and final closure
- Plan and facilitate project meetings and communications
- Provide program management for key consulting initiatives (tracks status, performance, project management, reporting)
- Partner with vCA sales, marketing, operations, finance and IT operations support teams to support the program development
- Successful candidate will be a dynamic, creative, and self-driven with an outgoing personality. A natural planner with close attention to detail and a positive outlook. You should have high energy, passion for your work and achievements and Excel at everything you put your heart and mind to. Be willing to go above and beyond and support what’s best for the client
- Previous practice management and consulting program development experience
- Excellent verbal and written communication skills with the ability to drive effective meetings and team participation / group decisions
- Excellent teamwork and leadership skills
- Ability to work on multiple projects concurrently in a fast paced environment
- Excellent understanding of services business models
- 7+ years of experience in services business development, program management, marketing or business consulting
- Exposure to project management tools such as Microsoft Project
- Project Management Professional Certification (PMP) or working experience managing infrastructure projects utilizing standard methodologies
16
On-air Operations Manager Resume Examples & Samples
- 5+ yrs experience in an On-air broadcast environment
- 3+ yrs experience of overall understanding and knowledge of the television production process, broadcast operations, and news/sports/entertainment technical production requirements
- 3+ yrs work experience showing strong computer, communication, and facilitation skills
- 3+ yrs experience demonstrating the ability to effectively lead, prioritize, energize, and coach others
- 3+ yrs work experience in a fast paced environment requiring troubleshooting and process skills, and exhibiting an ability to effectively lead, prioritize and adapt to changing scenarios
17
Manager, Ww Sales Operations v Cloud Air Resume Examples & Samples
- Partner and proactively diagnose the analytics requirements for vCloud Air Management on business planning and strategy for their respective sales areas; deliver and meet their requirements
- Administer, manage and report on revenue forecasting using VMware methodology and automation/forecasting tools; drive adoption of forecasting tools and dashboards within respective regions; track and report on these activities on a periodic basis
- Assist in all facets of sales planning, inclusive of regular updates to quotas, headcount and sales plans
- Generate weekly forecast and metric reports & provide analysis for Sales Management
- Develop comprehensive pipeline reporting tools
- Setup, maintain, and modify sales territories and provide comprehensive analysis of territory alignment decisions
- Provide analytical modeling to support program changes
- Work with the vCA team to define business requirements to scale the growing business
- Assist in vCA data processing/management and improvements for current reporting for the vCA program
- Automate and streamline organization inefficiencies
18
Vcloud Air Strategic Account Manager Resume Examples & Samples
- Drive revenue growth and retention from existing vCloud Air clients
- Be the client advocate and primary interface into vCloud Air cross functional teams including Order Management, Engineering, Product Management, Operations etc
- Coordinate technical and Executive level interactions as needed
- Prioritize & drive escalations to ensure visibility, traction and ultimate closure with client satisfaction at the forefront of all activities
- Ensure the customer’s voice is heard throughout the escalation process
- Monitor customer issues which inhibit consumption and revenue growth; work with the appropriate teams to drive resolution
- Review root cause of all escalated service requests and use this information to effect continuous improvement within the service delivery teams
- Partner with field teams (SEs, Sales) to develop solid relationships built on trust and teamwork to drive revenue growth and client satisfaction
- Travel to customer sites and VMware offices as required
- Develop and nurture strong partnerships with Channel partners and clients
- Be knowledgeable with regard to the clients’ use case and business to help drive revenue
- Provide clear and constructive product feedback to VMware Product Management teams based on customer requirements
- Help to document best practices in developing and deploying VMware solutions
- Proactively drive clients administrative issues (Billing etc.) to positive closure
- Renew clients who are approaching the end of their service contract
- Own client satisfaction!
19
Technical Support Manager v Cloud Air Resume Examples & Samples
- Interface with the field, sales and service organizations and directly with the customer base on critical escalations and call resolution
- Manage and develop the support teams, including hiring, professional development and proactive project work
- Design, develop, and implement processes, systems, and technology to support and enhance the technical support function, including workflow and incident management
- Lead and/or being involved in Global Strategic Initiatives
- Work with VMware’s engineering team to implement formal feedback mechanisms for incidents, causes, and resolutions
20
Senior Manager, Vcloud Air Partner Sales Resume Examples & Samples
- Individual will be responsible for vCloud Air distribution partners. Individual will be expected to enable partners, create pipeline and execute to revenue
- Recruit and enable select strategic partners who will become core members of the “VMware Cloud Practice”
- Build awareness and capability internally for core vCloud Air Partner Sales Managers to position and sell vCloud Air solutions; build the same capability externally for sales and technical reps at VMware’s strategic partners (distributors & resellers)
- Administer, manage, and report on partner capacity, certifications, and pipeline for vCloud Air
- Collaborate closely with the vCloud specialist Field and Inside Sales teams to build coordinated sales execution plans and drive success of the overall vCloud Air bookings goal Support strategic partners in prospecting activity and key sales calls
- Participate in Field Marketing events
21
Vcloud Air Inside Sales Manager Resume Examples & Samples
- Education: Managers will themselves become experts on the product portfolio and will be doing hands on training for their sales reps (live training, role playing, call monitoring and joint selling). This also includes creation/tuning of sales materials and call scripts
- Build and manage a team of 6 direct quota carrying inside sales people
- Collaborate with Channel and Marketing functions on key initiatives including demand generation programs and customer acquisition strategies
22
Manager, Vcloud Air Customer Success Team Resume Examples & Samples
- Drive revenue growth and retention from existing vCloud Air clients
- Manage a team of Client Success Specialists (CSS) – be the client advocate and primary interface into vCloud Air cross functional teams including Order Management, Engineering, Product Management, Operations etc
- Follow best practices in driving client lifecycle, including adoption, consumption, and renewal/upsells for growing client base
- Manage the quarterly sales pipeline to ensure on pace to achieve forecast, including building and monitoring a pipeline management plan to closely monitor all performance KPIs
- Accurately forecast monthly and quarterly revenue from all accounts and identify sales trends and implement corrective strategies as needed
- Responsible for creation and delivery of performance reviews for team, assigning KPI/quotas, incentives and spiffs
- Help develop and drive strategy – including segmentation by client profile and forecast methodology, coaching team members on positioning value of service, probing, closing, and negotiating
- Support team in escalations to ensure visibility, traction and ultimate closure with client satisfaction at the forefront of all activities
- Monitor customer issues which inhibit consumption and revenue growth; work with the appropriate teams to drive resolution
- Partner with field teams (SEs, Sales, Channel) to develop solid relationships built on trust and teamwork to drive revenue growth and client satisfaction
- Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full business value
- Be knowledgeable with regard to the clients’ use case and business to help drive revenue
- Coordinate technical and executive level interactions as needed, ensuring the customers voice is heard throughout the escalation process
- Own client satisfaction
23
Project Manager, On-air Marketing Resume Examples & Samples
- Responsible for project management of all on-air and video projects in Marketing, including workflow, meeting deadlines and budget management
- Directly supervise project teams and promo post production workflow
- Directly supervise Audio Mixer and On-Line Editor
- Act as liaison between On-Air team and Digital, Marketing, PR, Production/Development and Design departments ensuring everyone is working from most up to date files and information
- Work with VP On-Air to manage and assign projects to creative promo team
- Work with VP On-Air to hire and manage freelance production staff and outside resources as necessary
- Ensure all work adheres to campaign and network standards
- Strategic problem solver. Identify flaws or weaknesses in process or project and then proceed to solve
- Develop and track budgets, contracts and production calendars
- Act as main point for corporate partners (Music Services, NOC, etc.)
- Maintain asset archives
- Investigate and recruit creative agencies and other creative resources
- Coordinate project meetings and creative reviews
- Excellent management, leadership and communication skills
- Ability to work across and influence varied levels of professionals
- Current knowledge of popular culture and technology trends
- Ability to multi-task in a fast-paced, deadline-driven, team-oriented environment
- Graphic design and Branding Experience a plus
- Experience with Multi-platform a plus
24
Regional Escalation Manager, Vcloud Air Resume Examples & Samples
- Manage cross-functional engagement and coordinate complex technical issues that cut across organizations, products and services. Engage appropriate organizations and process owners to ensure follow-through with appropriate corrective actions and communications back to the customer
- Resolve issues by collaborating with management teams and other resources, spanning all organizations within the Business Unit and across multiple corporate teams to expedite resolution of critical issues
- Formulate action plans and manage communications to executive staff and other invested parties. Assure that existing or emerging significant systemic issues impacting customer success are brought forward for resolution
- Demonstrate initiative and strong judgment at risk management and problem mitigation, as well as making timely decisions from both business and technical perspectives
- Identify systemic and pervasive issues related to products, processes or services, and work cross-functionally to promote continuous improvement
- Work within existing corporate escalation and support practices in a manner to ensure the best customer experience
25
Product Marketing Manager, Horizon Air Resume Examples & Samples
- Market Insights – Collect market data from internal and external sources to share with executives and Product Management
- Competition – Competitive analysis at a detailed level of vendors’ technology, strategy, and positioning
- Positioning - Develop on-going marketing, positioning and communications strategy for customers and partners that differentiates Horizon Air service
- Value Proposition – Develop and maintain market-oriented value propositions for target markets, industries, and services. Define the target customer and establish the buyer persona
- Presentations – Present corporate level presentations and represent VMware at industry trade events and internal events
- Sales/Business Development Engagement – Provide strategic and tactical support for Sales, Professional Services, and Business Development
- Sales Enablement – Ensure that the sales organization is adequately prepared to compete by driving timely creation of sales support tools including collateral, sales presentations, corporate presentations, white papers, testimonials, product sheets etc
- BA/BS in Business or Marketing or equivalent; MBA preferred
- Ability to translate technology features into business benefits
- Previous experience interacting with and presenting to C-level executives
- Self-starter and proven team player in a high achievement-oriented environment
- Willingness to travel, as the job requires (estimated at 5-10%)
26
Assistant Manager On Air Promotions Inventory Trutv Resume Examples & Samples
- Ability to quickly learn new software programs and extract data and reports
- Must be comfortable with tight deadlines and be able to work independently
- Familiarity with television/promo scheduling a plus
27
Air Planning & Analysis Manager Resume Examples & Samples
- Define air/sea revenue goals; develop promotions and incentives to increase air/sea guest bookings and air revenues
- Develop, manage, and implement key departmental projects, from analyzing process enhancements through to implementing multi-year initiatives for the department including expanding air/sea sales to international markets
- Create personalized Guest Ticket Booklet as well as developing multi-lingual cruise documentation
- Assist in the negotiations of airline agreements supporting Marine, Corporate and Air/Sea travelers
- Provide leadership guidance to salaried Cast Members
- Demonstrated planning, organizing and project management skills
- Minimum 3 years of experience in a leadership/manager role
- Proven experience in financial forecasting and analysis
- Travel agency or airline experience
- Demonstrates strong skills in Microsoft Office, with a focus on Excel, and Business Objects Reports
- Proven ability to manage multiple projects simultaneously
- Experience in air planning, airfare comparisons, and cost effective routing
- Revenue management experience
- Experience in contract negotiations and vendor relationship management
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On-air Operations Manager Resume Examples & Samples
- Supervise Master Control Operators
- Insure the overall technical and operational success of the station's programming
- Work with the News, Traffic, Programming, and Sales departments to resolve any issues that might affect Master Control Operations
- Scheduling Master Control Operator shifts to ensure coverage
- Verify that all content is available and ready to air, maintain required logs, and uphold station standards and FCC compliance
- Monitor the station’s technical performance
- Responsible for the technical competence of the Master Control Operators
- Facilitate ongoing training in order to maintain high standards
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On-air Operation Manager Resume Examples & Samples
- Supervise Master Control and Production Control Operators
- Insure the overall technical and operational success of the station's programming
- Work with the News, Traffic, Programming, and Sales departments to resolve any issues that might affect Master or Production Control Operations
- Scheduling Master Control and Production Control Operator shifts to ensure coverage
- Verify that all content is available and ready to air, maintain required logs, and uphold station standards and FCC compliance by monitoring the station’s technical performance
- The On Air Operations Manager is also responsible for the technical competence of the Master Control and Production Control Operators and will be expected to facilitate ongoing training in order to maintain high standards
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Acting Live On-air Manager Resume Examples & Samples
- Ensure performance and reliability targets are achieved for all Live Broadcasts
- Manage, lead and ensure strategic development of a Supervisor and team of Live Programming Op
- Manage and maintain live broadcast booking system
- Identify key development opportunities for improved reliability and flexibility, system development and enhanced reporting for metrics
- Successfully manage the relationship between Live Programming and the wider business in territory. Liaise with Programming Managers, Manager of Live Events, and clients with planning and execution of live broadcasts
- Provide documentation of service package to clients for all live broadcasts
- Provide training, support, and management of the team of On Air Producers
- Provide procedural documentation for On Air Producers for all live broadcasts
- Identify savings and efficiency opportunities; promote best practices and process changes
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Manager, On-air Scheduling Resume Examples & Samples
- Minimum of 5 years of experience in on-air promo scheduling, including 2-3 years of management experience
- Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
- Willingness to work overtime, and on weekends with short notice
- Must be willing to work in New York, NY
- Knowledge of ratings and Reach and Frequency/ GRPS
- Time management and organizational skills
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Production Manager on Air Resume Examples & Samples
- Supervise the production of on-air projects from start to finish, including developing production schedules & budgets, establishing deliverables lists, and liaising with producers/ agencies for feedback, approvals and delivery
- Work with Senior Director of Production to assign & schedule workload, as appropriate, to Supervising Producers, Producers, Agencies, Coordinators and Graphics Team
- Simultaneously manage multiple overlapping projects. Track progress & ensure timely delivery of all materials
- Continually communicate schedules to producers, Creative Directors, & Operations team to ensure all parties are kept informed of status & changes to deadlines
- Attend weekly Operations/ Production Management meeting and regularly update department breakout and edit schedules with project status
- Act as liaison with Digital & Scheduling departments – determine needs, inform them of what Creative Services is producing and fulfill their requests
- Act as liaison with Original Programming department - request, track, and distribute show materials (stills, keyart, footage, etc), as well as share materials for talent/ filmmaker approval & final distribution of approved materials network-wide
- Interface with internal gfx team to help track project timelines, approvals, and resources
- Ensure adherence to workflow and best practices within the Creative Services department
- Work with Operations team to provide all necessary information on vendor billing, statements of work, and the hiring of new vendors
- Occasionally oversee shoots with production companies
- Delegate assignments to & review work completed by department Production Coordinator
- Attend relevant department/project status meetings
- A strong understanding of production management
- Excellent computer skills: Word, Excel, data-base management, email, etc
- Ability to prioritize, multi-task, and work both independently and with a team under tight deadlines
- Ability to develop, manage and maintain work systems and procedures
- Highly professional manner
- Solutions oriented!
- 5+ years experience in TV/entertainment industry (preferably at a cable network in On-Air/ Creative Services department)
- Experience with operational procedures
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Manager, On-air Promotions Resume Examples & Samples
- Promo scheduling for on-air logs according to regional and national priorities put forth by the Director of Marketing and Los Angeles. Work closely with Traffic/Copy to ensure all open time is filled and check promo placement before log is finalized. This includes drop-ins, live studio reads, and in game elements such as GameFlows and Tickers. Create Dub Lists and then work with Producer/Editor to Feed/Ingest all promos
- Supply reports for daily promo contingencies, discrepancy reports, Day-of-Air log changes (as needed), weekly topical inventory, monthly cross-channel promotion, and any recaps as needed by the Marketing, Traffic or Ad Sales departments
- Commission regional monthly promo inventory
- Follow-up on discrepancies and supply answers to relevant parties. Attend weekly Planning Meetings. Execute all necessary log changes due to inventory changes. Wide Orbit Entry for Team Time, Supplier Time and Re-Airs
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Property Manager, Retail Open Air Resume Examples & Samples
- B.A. or B.S. Degree, Degree in Real Estate Management preferred
- Ability to problem solve and provide actionable and positive feedback
- Flexible and able to work in a fast-paced environment
- Real Estate License
- Can involve standing and walking; working nights and weekends and driving to properties for inspections and client visits
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Group Manager, Retail Open Air Resume Examples & Samples
- 5-7 years of experience in retail property management – open air properties
- Experience in managing multiple properties
- Experience in third-party property management environment preferred
- Need to be financially astute and have a thorough understanding of retail accounting principles including recovery ratios and methods, allocating costs to various CAM pools, accrual and cash basis accounting, reading and understanding financials
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Marketing Manager Vcloud Air Resume Examples & Samples
- Plan, manage and execute a top-to-bottom marketing plan for EMEA, to drive the adoption of vCloud Air – based on business goals and driven by marketing results
- Be an active part of the vCloud Air leadership team and the EMEA Marketing team to create an effective network for marketing success
- Promote, personally and with the team, VMware as one of the most important and strategic Software vendors in the marketplace
- Work with marketing counterparts in Europe and the US to assess, define and deliver the appropriate mix of Thought Leadership, Awareness, Pipe Generation, Pipe Acceleration and Relationship Building to Drive Pipe Coverage and Marketing Pipeline Contribution
- Manage the budget and closely inspect investment choices to assure return on investment
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Manager, Off Air Design Resume Examples & Samples
- Serves as point of contact for various departments requesting Off-Air Design projects and production
- Responsible for the accuracy, allocation and management of all job information, including but not limited to; job starts, job numbers, key approvals, time-lines, departmental contacts, tracking, etc
- Tracks and manages project budgets to ensure all jobs are completed accordingly
- Anticipates project requirements and is proactive in accessing information and providing all of the materials needed to complete projects with efficient, timely, cost effective and on brand results
- Works with the Senior Art Director, Off Air Design to assign projects to in-house design team and implement scheduling priorities
- Sets clear objectives and expectations for every facet of project; works with Senior Art Director to clearly communicate these objectives to design team
- Collaborates with the Senior Art Director and Senior Director of Production in the planning, scheduling, prioritizing and production of all off-air graphic
- Works with Senior Art Director and Senior Director of Production to research and implement more efficient workflow options as needed
- Oversees and provides direction to department Coordinators and other Production Support staff
- Seeks out and recommends talent and production resources (i.e. third party vendors); maintains and builds positive working relationship with our third party vendors and partners
- Oversees vendor set-ups, billing and bill reconciliation process for creative projects
- Provides strong leadership and serves as an example of CMT Creative production philosophies by providing inspiration, motivation, support, guidance, training and fair and consistent management
- Associates Degree or higher in Graphic Design (or Project Management)
- Minimum of two years of professional project management experience in the Design Industry and/or Television Production
- Advanced knowledge of Microsoft Office, Excel, Adobe Acrobat and Google Docs
- Working knowledge of files created with Adobe Photoshop, Adobe Illustrator and Adobe InDesign. Working knowledge of HTML is not required, but is highly valued
- Prior experience negotiating rates with vendors
- Prior experience using SAP and reconciling expenses is highly preferred
- Strong ability to build great relationships with internal clients and external vendor
- Able to manage multiple projects effectively, set priorities, work quickly and meet deadline
- Excellent organizational skills with strong attention to detail and be adept at problem solving
- Understand the fundamental aspects of designing for print, the web and other digital platforms
- Must be adept at multi-tasking and be able to successfully deliver excellent work no matter the objectives, time-lines, and budgetary constraints
- Must be able to work effectively with “creative” and be flexible to the various work styles and personalities encountered in a creative environment
- Ability to become proficient with internal software products and systems
- Clear, effective communication, both written and verbal
- Able to act professionally in all situations with a calm demeanor when faced with difficult situations and deadlines
- Able to think and react quickly to spontaneous and multiple changes
- Prior experience supervising others is highly desired
- Must have strong follow-through skills
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National Sales Manager Air & Water Resume Examples & Samples
- Sales Management Skills: Deep understanding about the regional market and customers, preferred previous experience in negotiating with Utilities, Government and Private customers, preferable on the Water and Wastewater market
- Results-Oriented: A driver who possesses the ability to take actions and implement effective solutions in a timely manner
- Problem Solver: A creative yet pragmatic problem solver. Methodical and hands-on as well as detail-oriented
- Analytical Thinking and Decision-Making: A “conceptualizer” of enterprise and market trends/issues who can then integrate that thinking into marketing and business strategies. Decisive and logical at thoroughly evaluating issues. Excellent planning, execution and project-management skills. Strong business acumen and a deep understanding of the marketing and financial implications of new opportunities
- Teamwork and Interpersonal Skills: A team player and builder, receptive to ideas from others. Shares information and keeps team members and partners informed. Works effectively with others to identify and resolve issues. Excellent interpersonal skills with an ability to interact successfully with all levels of management as well as a diverse work force. Ability to understand and add value to high-level management interactions, with a proven ability to develop and “sell” creative business strategies
- BS degree required in Engineering
- 5 plus years of relevant experience with a track record of delivering results
- Highly collaborative, results driven, self-aware, and mature leader
- Strong Project Management skills with the ability to meet tight deadlines
- Advanced written/conversation/spoken English skills
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Air Operated Diaphragm Product Manager Resume Examples & Samples
- This role can be based in Davidson, NC or Bryan, OH**
- BS Engineering, Marketing, other related technical degree; MBA is highly desired
- A minimum of 3 years of experience in Product Management or closely related position
- Strong analytical and financial skills are needed
- Up to 25% domestic travel
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Sourcing & Group Air Manager Resume Examples & Samples
- Experience with driving client adoption a plus
- Understanding of and ability to affect win/win solutions
- Strong knowledge of program/event management and budget maintenance
- GDS / Apollo experience a plus
- Research availability of air at various destinations
- Negotiate with airlines to secure lowest logical group air rate
- Complete airfare analysis and contract zone fare fares and block space
- Create, maintain and ticket group air bookings in Apollo a plus
- Support land planning functions which may include: group transportation, attendee registration, rooming lists and arrival/ departure lists
- VIP servicing experience a plus
- International ticketing experience a plus
- Ability to communicate effectively and professionally (both oral and written) with all levels of management
- Detail oriented, creative and organized
- Bilingual Spanish / English a plus
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Air Advisor Site Manager Resume Examples & Samples
- Supervise personnel and task order response teams
- Serve as the primary point of contact between the customer and Cubic
- Work to satisfy contract requirements and facilitate accomplishment of all task orders
- Resolve problems, define objectives and priorities, and coordinate and assign projects
- Hire and train new personnel to ensure program competency and customer satisfaction
- Ensure compliance to all applicable Cubic procedures and policies
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Assistant Manager, Retail Open Air Resume Examples & Samples
- Associate’s degree, preferred
- 3 years of Open Air experience
- Be able to plan and competency using Microsoft Office, navigating the internet, and general use of personal computer
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Air Handling Product Manager Resume Examples & Samples
- Bachelor’s degree; MBA is optional
- At least 10 years of strong familiarity with HVAC equipment and systems in product or program management, marketing, applications, or sales
- Must have demonstrable business management skills in a product management environment and must be technically savvy, possessing strong knowledge of field and business practices relating to the identified products
- Proficiency in Microsoft Suite Applications (Word, Excel, and PowerPoint) as well as Internet software and E-mail
- Ability to travel is required 20%
- Experience with financial statements
- Presenting to Executives
- Ability to envision and introduce creative tools for fast and effective interaction with the field combining high technical complexity and commercial interests in a seamless and user-friendly manner would be a significant plus
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Air Operation Manager Global Selling & Sourcing Resume Examples & Samples
- Proven experience to manage forwarders & carriers
- Have 3+ years team management experiences
- Decisive & pro-active judgment capability
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On-air Operations Manager Resume Examples & Samples
- Plan Live events for all News and Entertainment cable properties
- Coordinate transmission feeds from fiber and satellite vendors
- \Work with the different News & Entertainment brands to develop contingency plans for live events
- Create Live event SOPs and operational guidelines
- Partner with engineering to test all critical on-air systems
- Lead operational training for varies automation systems
- Troubleshoot issues (process & system), identify root causes, and proactively implement sustainable corrective actions
- Assist with the onboarding of new employees via detailed training and facility tours
- Work closely with the Digital Media Group to coordinate C3 and TVE records
- Occasional off-hours support may be necessary to address outages or pressing system issues
- Able to support nights and weekend live events
- 4+ yrs experience in an On-air broadcast environment
- Experience successfully communicating with management, both verbally and in writing
- Proficient with Microsoft Office products: Word, Excel, PowerPoint, Visio, Outlook
- Must be able to work in Englewood Cliffs, NJ
- Must be able to work a flexible schedule including nights and/or weekends
- Excellent interpersonal skills; able to communicate effectively with large team in high-pressure situations
- Experience in US Media & Entertainment environment preferred
- BA/BS in related field
- Extensive and significant experience, understanding and knowledge of digital broadcast and production technical systems, standards and processes
- Technical experience with automated, real-time systems, digital video and audio, troubleshooting and test techniques
- Positive attitude and advocate who promotes high employee morale
- Proven leadership, high energy level and strong people management skills
- Should possess strong interpersonal skills for interacting with staff at all levels and clients
- Strong team-building and customer relations skills
- Experience with TV playback, scheduling, & distribution systems and operations
- Able to build and present PowerPoint presentations to effectively communicate a message in a short and clear manner
- Must be process-oriented and able to apply structure to complex problems
- Ability to manage multiple projects simultaneously and communicate effectively with all stakeholders
- Experience with cable and media industry or integrated systems a plus
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HBO Program Marketing & On-air Promotion Manager Resume Examples & Samples
- Manage the day-to-day aspects of the planning and execution of audio/visual marketing and promotion campaigns for HBO Original Programming
- Act as a liaison with internal departments (Creative Marketing, Program Advertising, Operations, Account Management, etc.) to ensure that all promotion plans and creative materials are executed in a timely and efficient manner
- Assist with coordinating and managing multiple external agencies in the development of creative advertising (e.g., trailers, promos, etc.) from the genesis of the project to the delivery of the final asset
- Manage key aspects of graphics production and versioning, including deliverables lists, schedules, and billing
- Oversee the creative aspects of the finishing process (final mix supervision, graphic creation, etc) as well as the logistical and technical (timelines, media management, etc)
- Assist with the schedule, influx and distribution of media from HBO Programming to both internal business areas and external agencies
- Traffic marketing materials to Legal/Business Affairs to secure approval on all rights and clearance issues, including music licensing
- Creative assistance such as screening programs for footage selects, music searches, conceptual and factual research, etc
- Preparation of campaign documents for presentation
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Senior Manager, Global Air Transport Resume Examples & Samples
- Support all Amazon businesses in securing their air transport needs; work with internal customers across multiple business lines and geographies to anticipate requirements
- Develop annual forecasts for air transportation volumes and spend. Analyze spend to identify opportunities for optimization
- Act as a market intelligence provider, on top of trends in air freight solutions; anticipate strategic opportunities and keep key stakeholders informed; drive innovation
- Create and implement supply chain strategies to reduce cost, lead time and risk
- Develop strategic relationships with suppliers; work with air carriers, consolidators and intermodal vendors to negotiate pricing for import and export shipments
- Understand and optimize the category cost structure, including fuel and other surcharges, terms and conditions. Ensure air contract pricing levels achieve established targets
- Leverage technology, such as network modeling tools, to model scenarios and simulate the impact of carrier bid responses using live shipment data
- Manage capacity allocations of air freight contracts. Shift volumes to reward good performance
- Partner with Ops, Finance, Legal and other stakeholders to build the Amazon Global Logistics business
- Hire and develop a team including data analyst, contract specialist and category manager. Build capability to understand intricacies of air transport and provide additional leverage in negotiations
- Proven track record of delivering performance objectives and cost savings, particularly in de-centralized organizations
- Strong numerical and analytical aptitude
- High level of contract knowledge
- Senior level vendor management and engagement
- Ability to create vision for department and team
- Exceptional negotiation and influencing skills
- Promotes ethical behavior
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Property Manager, Retail Open Air Resume Examples & Samples
- Bachelor of Arts or Bachelor of Science degree in Real Estate Management is preferred
- At least five years’ experience in retail property management or multiple property responsibilities is preferred
- Competency using Microsoft Office Suite (Word, Excel, PowerPoint, Access, Project and Outlook), navigating the Internet, general use of personal computer
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Client Account Manager, Vcloud AIr Resume Examples & Samples
- Successfully renew customer contracts prior to expiration
- Drive escalated or critical issues by aligning appropriate resources, including professional communication with all stakeholders
- Learn, develop, and share information or documentation on internal systems and processes
- Exceed functional KPIs
- Communicate professionally with customers and internal teams at all times
- 3-5 years of experience in a customer facing role in a technology related industry
- Proven record of driving issues to resolution with great customer satisfaction
- Ability to travel 25% as needed
- 79159BR
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Senior Manager, Global Air Transport Resume Examples & Samples
- Support all Amazon businesses in securing their air cargo transport needs; work with internal customers across multiple business lines and geographies to anticipate requirements
- Act as a market intelligence provider, on top of trends in air cargo solutions; anticipate strategic opportunities and keep key stakeholders informed; drive innovation
- Understand and optimize the category cost structure, including surcharges, terms and conditions. Ensure air contract pricing levels achieve established targets
- Manage capacity allocations of air cargo contracts. Shift volumes to reward good performance
- Strong project management skills; ability to drive project implementation with diverse stakeholders
- Strong quantitative and analytical aptitude
- Ability to think and react in a high-energy environment; comfort with ambiguity
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Jenn Air Market Manager Resume Examples & Samples
- Experience in best practices for connecting with designer and influencer community
- Experience and knowledge of super premium brands, products and customer base preferred
- Specific experience in remodel or the super-premium single family new construction segments
- Ability to showcase product with passion for cooking demonstrations
- Knowledge of the replacement and suite purchase process
- Strong analytical and technical skills
- Proven success in a proactive selling environment
