Systems Associate Resume Samples
4.7
(117 votes) for
Systems Associate Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the systems associate job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
DJ
D Jakubowski
Dandre
Jakubowski
326 Alverta Plaza
Dallas
TX
+1 (555) 344 1004
326 Alverta Plaza
Dallas
TX
Phone
p
+1 (555) 344 1004
Experience
Experience
Houston, TX
Systems Associate
Houston, TX
Veum and Sons
Houston, TX
Systems Associate
- Provide techno-functional support and analyze Manufacturing & Supply Chain systems and make recommendations for improved effectiveness and efficiency
- Lead system enhancements for Purchase-to-Pay area. Coordinate, design, test and manage change for SWIs (small systems initiatives or improvements)
- Works under minimal supervision to meet goals set by management
- Configure and test Oracle Applications 12 e-Business Suite: Oracle Inventory (INV), Bills of Material (BOM), Process manufacturing, Discrete Manufacturing, Order Management (OM) and MES for Processing Manufacturing and Quality
- Ensure adherence to change management processes and assist in facilitating the ongoing review and enhancement of these processes
- Provide day to day hands on problem management, guidance, and support to the team
- Apply Fidelity quality control process to daily work
Dallas, TX
IT Systems Associate
Dallas, TX
Schumm, Tremblay and Stanton
Dallas, TX
IT Systems Associate
- Provide support for production systems which includes resolving issues related to network, hardware, and application support
- Respond to requests for technical assistance in person, via phone, electronically
- Setup and support remote site VPN network connections, wireless or other
- Manage accurate asset inventory of all desktops and laptops using HPAM corporate system
- Install, configure, maintain operating system and application software on desktops, laptops, and other user devices
- Implementing solutions to reduce virus activity in facility and resolve outbreak scenarios
- Install, configure, maintain and repair computer related hardware – desktops, laptops, monitors, network printers, local printers, copier/fax/scanner units and other IT equipment
present
San Francisco, CA
Associate Systems Specialist
San Francisco, CA
Grant Group
present
San Francisco, CA
Associate Systems Specialist
present
- Enforce compliance with company security standards ranging from logon management, network access management and virus management
- Familiarity and comfort working within strict Change Management and Release Management processes
- Support desktop related technologies such as printers, networks, and wireless devices. Provide support for both networked and remote units
- Familiarity with SOX protocols, Change Management and Release Management principles and processes
- Add and manage user access to network domains
- Work with Business partners, Product owners and Release managers to coordinate production release
- Create shell scripts to automate and improve support process
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Northern Illinois University
Bachelor’s Degree in Computer Science
Skills
Skills
- Provide techno-functional support and analyze Manufacturing & Supply Chain systems and make recommendations for improved effectiveness and efficiency
- Provide day to day hands on problem management, guidance, and support to the team
- Ensure end to end understanding of Business Processes and systems solutions
- Configure and test Oracle Applications 12 e-Business Suite: Oracle Inventory (INV), Bills of Material (BOM), Process manufacturing, Discrete Manufacturing, Order Management (OM) and MES for Processing Manufacturing and Quality
- Develops and documents detailed program specifications, business process models and scenarios
- Participates in post-production software support and problem resolution
- LI-JK1
- Functional knowledge of Oracle EBS Manufacturing & Supply Chain – Plan to Manufacture business process areas (Process and discrete manufacturing, Mobile Supply Chain, Discrete & OM, Inventory, PO, ASCP & Demantra Demand planning)
- Strong experience working with manufacturing integrations
- Experience in Oracle e-Business suite best practices
15 Systems Associate resume templates
Read our complete resume writing guides
1
Associate, Systems Dev-pimb Resume Examples & Samples
- College Degree in Computer Science, Mathematics, or Computer Engineering preferred
- Proficient skills in Microsoft Word, Powerpoint
- Advanced skills in Microsoft Excel
- Some exposure to Macros, VBA code, or .Net programming
- Periodic evening and night production support (off-hours and weekends) on rotating basis with other team members necessary
- Ability to analyze business related functions and draft functional requirements and design specifications for supporting those functions
- Ability to work effectively in a fast paced environment
- Must be able to handle multiple time sensitive projects simultaneously
- Ability to work independently as well as within a development team environment
2
CO OP Systems Associate Resume Examples & Samples
- Supports day to day national business development operations by
- Assisting in daily data extractions and uploads in order to maintain operational requirements for components of national business development programs
- Assisting in the development of cloud based database components for storing data related to national business development programs
- Assisting in the daily reporting requirements for program and performance metrics
- Assisting in webinar program management
- Participates in supporting new business development related projects by
- Assisting in research and analysis
- Assisting in identifying potential benefits
- Assisting in preparing terms of reference and scoping documentation
- Assisting in post program/project analysis
- Participates in the execution of projects through the various phases from requirements through to implementation by
- Assisting in writing/revising/reviewing procedures for new/enhanced systems and processes
- Liaising with department team members to gain information and assist in defining requirements
- Scheduling/coordinating training sessions
- Liaising with appropriate department contacts
- Provide support in ensuring end users are fully aware of the changes made by
- Creating clear descriptions of the changes made including detailed instructions for distribution
- Ensuring documentation is updated in a timely manner
- Acting as a resource, providing support as required
- Contribute to the effective functioning of SiT by
- Building effective working relationships across the team and with various business lines and corporate function contacts
- Facilitating a culture of open and honest communication by actively participating and contributing to one-on-one touch bases and team meetings, encouraging the generation of new ideas and approaches and actively sharing knowledge and experience to enhance the development of all team members
- Enrollment in a post-secondary educational institutional in an accredited co-op program
- Strong computer skills in MS Office – Word, Excel and software and planning tools
- Strong analytical, business analysis and problem solving skills with a commitment to quality and attention to detail
- Flexible, organized and strong time management skills are required to adapt to a wide variety of tasks and functions
- Solid understanding of project management techniques and related policies/procedures/systems
3
Associate Systems Specialist Resume Examples & Samples
- Conduct data acquisition in Rides and Attractions using low voltage transducers and appropriate data acquisition systems
- Reduce data to engineering units and create reports
- Load and Unload test weights from vehicles
- Carry test devices and transducers to various areas of attractions (upstairs, etc.) to accomplish test setup
- Coordinate testing with internal clients including test scheduling and equipment preparation
- Take direction from test leads to ensure testing complies with existing standards and specifications, and safety practices
- Travel domestically and internationally to support instrumentation testing at other parks and resorts
- Interface directly with customers concerning deadlines, job status, and budgets
- Proficient in Windows applications including MS Excel, Word and Internet application
- Proven experience with low voltage electronic design or fabrication
- 2 years Electronics Technical School or equivalent
- General skills in Microsoft Office
- Ability to operate data acquisition tools including strain gage, force, temperature, speed and pressure measurements
- Available for 2nd and 3rd shift work as required by test plans
- Formal training in strain gage installation and instrumentation
- Experience using MatLAB software
- Experience with electrical and mechanical system repair
4
Ad Systems Associate Resume Examples & Samples
- Assist the Ad Systems Manager in the introduction and update of ad products and platforms
- Create and update documentation for supporting policies, processes, product configurations and system updates
- Assist with operationalizing new products by communicating and demonstrating updates
- Assist in the evaluation and functional testing of new vendors and technology often in conjunction with technical teams
- Contribute to relationship management with rich media and ad network partners
- Assist with Ad Operations QA and testing for System Upgrades, Platform Updates and Integrations
- Facilitate tracking and communication of support issues to Operative and DFP Premium
- Provide additional support for troubleshooting into critical issues at the platform and product level
- Escalate through proper channels questions and issues pertaining to specific ad campaigns
- Assist the Data & Insights Analysts in calculating and communicating ad incidents when necessary
- Assist the Ad Systems Manager with operational and planning efforts for ongoing interdepartmental initiatives and projects
- 1-2 years of Online or Mobile Ad Operations experience, experience working with Mobile campaigns in addition to general concepts in creative ad code
- Working knowledge of the DFP/DFPM ad serving system or similar ad delivery system
- Working knowledge of Operative or similar contract management system
- Excellent communication, documentation, and presentation skills
- Excellent skill level in Excel and working knowledge of PowerPoint
- The ability to work independently on multiple time-sensitive tasks in a fast-paced and challenging environment
5
Associate Building Systems Commissioning Manager Resume Examples & Samples
- Creation and verification of pre-functional tests
- Functional testing support (i.e. sensor verification assistance, GFCI testing, Verification of electrical panel schedules, etc.)
- Creation of deliverables list
- Cx Schedule monitoring
- Cx Matrix and document tracking
- Review HVAC, controls and electrical plans and specifications
- Consult on energy efficiency and sustainable designs
- Participate in commissioning meetings and presentations
- Responsible for the technical quality and accuracy of work provided under the guidance of senior engineer
- Responsible for personal time management on assigned projects
- BS in Mechanical Engineering with 1 yr experience preferred or commensurate mechanical/automatic temperature controls experience (3-5yrs)
- Bachelors Degree in Mechanical or Electrical Engineering or Minimum of 3 years of building systems controls or HVAC experience
- New construction commissioning experience, strongly preferred
- Strong HVAC and/or controls background
- Proven track record of delivering on large and small-scale projects
- Strong communication skills, including analytical, technical writing, team building, collaboration and problem solving
6
Business Systems Associate Resume Examples & Samples
- Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications
- Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations
- Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project
- Knowledge of and the ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle
- Knowledge of application testing and ability to design, plan and execute application testing strategies and tactics to ensure software quality throughout all stages of application development
- Knowledge of and the ability to plan, organize, monitor and control IT projects ensuring the utilization of technical resources to better achieve project objectives
- Knowledge of the technical language and writing approach, and the ability to write paper-based and on-line technical reference documentation (guidelines, standards, procedures, processes, applications, etc.)
- Knowledge of the processes involved in problem control, error control and the production of management information; the ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution
7
Associate Systems Admin Resume Examples & Samples
- Manages the functionality and efficiency of a group of computers running on one or more operating systems
- Sets up administrator and service accounts
- Maintains system documentation
- Coordinates hardware and software installation and provides backup recovery
- Monitors policies and standards for allocation related to the use of computing resources
- May program in an administrative language
- Provides advice and training to end-users
8
Associate Systems Engineering Analyst Resume Examples & Samples
- Support and actively participate in the systems requirements and specifications gathering, review and verification processes
- Review and monitor execution and completion of system processes
- Perform activities required to produce system documentation (e.g. design specifications, user manuals and provide end user training as needed)
- Translate business requirements into system specifications and functional designs
- Support and actively contribute to the elaboration and execution of the various test strategies applicable to the systems projects
- Establish and perform quality reviews of process outputs
- Participate in project meetings to represent MAXIMUS in addressing needs of the client and other project stakeholders
- Serve as the Point of Contact and client interface for data and functional analysis
- Bachelor's Degree in Science, Technology, Engineering, Mathematics, or a related field
- Working knowledge of MOVEit application. User management; folder, group permissions creation; etc
- Some IT experience with systems development lifecycle experience using structured methodologies in requirements management, process/ data analysis and quality control
- Team player with excellent written and oral conununication skills
- Experience and hands-on involvement in software quality control -- e.g., integration/ system/ regression/ performance/ user acceptance testing
- Consultative mindset applied to solution definition/ delivery and problem solving
- General knowledge of state healthcare programs (e.g., Medicaid, CHIP) and related functions (e.g., enrollment management, eligibility determination) preferred
- Experience contributing to all phases of the software development lifecycle preferred
9
Business Systems Associate Resume Examples & Samples
- 3+ years of related work exp is required
- Finance degree a plus
- Proficiency in Microsoft Office products is expected
- Must be able to prepare and present financial and other reports for senior leadership
- Willingness to be flexible on responsibilities and schedule is expected
- Ability to multitask under pressure would be a plus
10
Senior Associate IS Business Systems Analyst Resume Examples & Samples
- Oversee day to day operational tasks
- Maintain in-depth knowledge of business requirements for services and track engagement until fulfilled
- Facilitate the sourcing/sharing of IS resources within and between other IS organizations when necessary to meet business objectives
- Serve as point of IS contact for business clients, provide expertise in business requirements reviews, research new connectivity, applications, and services to improve business capabilities
- Developing scope, schedule, cost and resource estimates for business units requiring services for partner engagements
- Developing and managing vendor and product Request for Proposals in partnership with Global Strategic Sourcing
- Interact and report progress to senior business and IS leadership
- Leads by example; mentors and coaches’ staff and others as required or requested
11
Systems Associate Resume Examples & Samples
- Provide techno-functional support and analyze Manufacturing & Supply Chain systems and make recommendations for improved effectiveness and efficiency
- Provide day to day hands on problem management, guidance, and support to the team
- Ensure end to end understanding of Business Processes and systems solutions
- Manage requirements development, functional design and Technical Design
- Provide recommendations on Technology solutions to address business needs
- Configure and test Oracle Applications 12 e-Business Suite: Oracle Inventory (INV), Bills of Material (BOM), Process manufacturing, Discrete Manufacturing, Order Management (OM) and MES for Processing Manufacturing and Quality
- Develops and documents detailed program specifications, business process models and scenarios
- Determines the technical, interfacing and operational requirements to resolve Oracle EBS Software issues
- Support configuration and administration of the Oracle EBS software as per business and technical requirements
- Participates in post-production software support and problem resolution
- Hands-on experience in Oracle E-Business Suite Applications (R12) with MES and other Process Manufacturing areas is a must
- Functional knowledge of Oracle EBS Manufacturing & Supply Chain – Plan to Manufacture business process areas (Process and discrete manufacturing, Mobile Supply Chain, Discrete & OM, Inventory, PO, ASCP & Demantra Demand planning)
- Strong experience working with manufacturing integrations
- Experience in Oracle e-Business suite best practices
- Good working knowledge of Oracle e-Business architecture and the ability to quickly diagnose and solve system problems
- Extensive experience working in a team-oriented, collaborative environment
- Experience working with managed service support vendors
- Communicates effectively with customers to identify needs and evaluate technical solution alternatives
- High degree of adaptability. Incumbent will be faced with a variety of issues on a day-to-day basis and will be expected to respond to these issues appropriately and in a timely manner
- Ability to analyze and solve complex problems
- Willing to travel internationally and domestically
- Experience in Pharma industry required
- Excellent communication and presentation skills required
12
Associate Director, Imaging Systems Resume Examples & Samples
- Provides leadership in the execution of short and long term business development, business strategy, and technical solution development
- Driving technical advancements that will meet customer requirements and business objectives
- Developing and winning externally and internally funded research, development, and product design programs
- Driving technical innovation by bringing new technology into the company directly or by contributing to hiring the appropriate technology competencies
- Leads the development of technical proposals in support of new business: quoting activities, customer visits, product presentations, and developing winning strategies
- Advances the company’s technology and innovation for integrated sub-systems
- Able to communicate, both in writing and verbally, complex technical issues to a variety of audiences
- Advanced technical degree required. Minimum 15 years of experience in imaging
- Due to US Government requirements this position requires US Citizenship and the ability to obtain/maintain a security clearance. Current Top Secret clearance preferred
- Background preferred in state-of-the-art CMOS imager development
- Demonstrated ability to identify and win advanced development programs and position for major, multi-unit product sales. Ability to be technically creative and conceptually/theoretically design systems that are flexible enough to be
13
Associate Systems Developer Resume Examples & Samples
- LI-CH1
- Requires 4-yr degree in Computer Science or related area
- 2-4 years experience in applications/systems development
- 1-2 years experience in applications/systems development for associate level
- Or equivalent combination of education, training and experience that provide the individual with the required knowledge, skills, and abilities
- Client focused approach with strong interpersonal skills
- Must be able to multi task and pay close attention to detail
- Solid knowledge of basic object oriented programming languages and principles
- Solid knowledge of basic relational database technologies and platforms
- Strong logic and problem solving skills
- Experience developing in a regulated, healthcare environment is highly preferred
- Experience with Oracle SQL, JAVA a plus
- Preferred Knowledge: HL7, Tomcat, HTML, JQuery, WebSockets, XML, NGINX, RH Linux, JS, and SOAP
14
Associate Director, Systems Resume Examples & Samples
- Develop, test and maintain custom solutions for the administration of systems related to processing Title IV aid
- Work with vendors to scope and define requirements for new functionality based on Federal regulations
- Work with vendors to prioritize production support issues and test maintenance releases of the Financial Aid Management System
- Review processing of Title IV aid and provide recommendations to executive team on changes in processing and/or systems
- Maintenance of existing custom developed process and scheduler
- Analyze data related to Student Financials, including data related to student repayment rates, default rates, trends in Title IV usage, compliance and packaging efficiency
- Create custom reporting for all levels (end-user, management, and executive team)
- Be an expert in data supplied by industry sources (NSLDS, servicers, Department of Education, etc. and on research related to SFS analytics
- Develop, maintain and test COD reporting
- Provide tier 3 support to Strayer staff for Title IV aid processing
- Ensure the security of financial aid applications, documents, systems, and students’ personally identifiable information
- Work with operations and continuous improvement teams within SFS to improve accuracy and efficiency of processing
- Effectively use information to identify and escalate issues as needed
- Perform other job-related duties and special projects as assigned
- 3 or more years of financial aid processing or related analytical work experience desired
- Experience analyzing metrics critical to the business and presenting results to executive audiences
- Strong analytical skills & focus on accuracy required
- Intermediate experience with Microsoft SQL Server
- C#/ASP.NET and Java programming languages
- Intermediate Experience with Microsoft PowerShell
- Must be highly proficient at primary and secondary research, with a high level of demonstrated statistical analysis and data presentation
- Highly proficient with Microsoft Excel and PowerPoint
- Must possess excellent written and verbal communication skills
- Candidate will be expected to present research findings and actionable recommendations to the SFS Management team in concise presentations
- Must be able to plan and manage individual workload in a coordinated effort with team members to reach internal and external deliverables and timelines
15
Senior Associate, Unified Computing Systems Resume Examples & Samples
- Administration, maintenance, configuration, and ongoing support of Cisco Unified Computing System (UCS) server infrastructure hosting Enterprise Applications
- Administration, maintenance, configuration, and ongoing support of VMware server infrastructure hosting Enterprise Applications potentially with a heavy focus on P2V and V2V
- May deploy new servers and complete server decommissioning as part of legacy server refresh efforts
- Participate in the installation and testing of new enterprise system software and hardware releases
- Minimum five years senior level systems administrator experience; preferably in Enterprise Level Data Centers with production environments over 1000 servers
- Experience in the deployment of Cisco UCS platform based hosting of large scale enterprise applications including server infrastructure installation, integration, and ongoing operational support
- Technical skills in various editions of ESX/VSphere platform administration, Windows Server operating systems including Administration, Clustering and Powershell
- Knowledge of datacenter automation technologies such as Tidal or Microsoft Orchestrator and advanced scripting knowledge with Python, Powershell, ruby, Perl, xml. Technical knowledge across various disciplines to resolve complex infrastructure integration issues and problems and interface with multiple vendors to coordinate resolution to both hardware and software problems
16
Associate Systems Specialist Resume Examples & Samples
- Collaborate with the development scrum teams and other interconnected IT groups to optimize the end-to-end process including monitoring,deployment and support
- Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases
- Manages tasks and projects in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution
- Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls
- 4-6 years previous Salesforce application development or support with a minimum 300-seat environment handling all aspects of CRM, case management and platform maintenance
- 2+ years of experience programming or supporting in Triggers , Apex Code and Visualforce Pages
- Experience with Salesforce developer toolkit including Force.com IDE, Migration Tool and Web Services
- Excellent understanding of Salesforce's Web Services
- Good understanding of Salesforce SOQL, SOSL and security model
- Experience with Web Development using HTML, CSS and Javascript
- Good project management skills with ability to juggle multiple projects/tasks across various user groups
- Strong team player with service-oriented attitude and customer focus
- Salesforce Developer Certified (401)
- Bachelor's Degree in Computer Science or other related technical field
- Salesforce Administrator (201) and Advanced Administrator (211) Certification
- Sales Cloud or Service Cloud Certification
- Experience with HTML/XHTML, jQuery, Javascript, AJAX, SQL, SOAP, REST, JSON, Apex, SOQL
17
Associate Systems Adminstrator Resume Examples & Samples
- Minimum one (1) year in business systems analysis and administration or an equivalent combination of education and experience
- Familiarity with using and supporting/troubleshooting the Kaiser MUSE system as well as related operational workflows
- Familiarity with the KP HealthConnect Ambulatory application and related operational workflows
18
Associate Director, Pharmacovigilance Systems Resume Examples & Samples
- Develop system/application requirements according to business needs. Collaborate with the IT department and the safety data base vendor on system updates and validation. Lead and/or contribute to the design, development, and testing of Argus configuration and functionalities
- Contribute to the development and improvement of data collection, retrieval, and submission processes. Plan and prioritize system/application improvements according to user requests and business requirements
- Lead and support safety data validation efforts, maintain documentation, and perform quality checks on data output
- Establish best practices for data retrieval and query generation. Create, run, and distribute routine and ad-hoc queries
- Bachelor’s degree in computer science, technology or engineering preferred. Master’s Degree and/or advanced training in relevant fields is strongly preferred
- 7 -10 years of experience in global drug development including drug safety, risk management, clinical research, biostatistics, epidemiology or other relevant field is required
- Expert knowledge of drug safety databases and related computer systems. Strong Argus experience will provide candidates with a strong advantage
- Expert knowledge of MS Office suite specifically Excel required. Database design or programming experience is a plus
- Working knowledge of global regulatory requirements and guidance documents for drug safety reporting including experience with E2B submissions
- Understanding of Pharmacovigilance internal and external environment including methodological and technical aspects
- Ability to analyze and communicate complex issues and their strategic implications for systems and processes
- Strong interpersonal, written and oral communication skills
- Demonstrated ability to work effectively with a sense of urgency in a dynamic, cross-functional matrix environment
19
Production Systems Associate Resume Examples & Samples
- Provide support to business critical Production applications worldwide
- Become subject matter on the internal production flows
- Support application deployments and maintain software distribution systems
- Contribute in improving existing maintenance procedures and develop new process automatization
- Audit existing systems in order to provide guidance and streamline processes
- University degree in Computer Science or equivalent demonstrated experience
- Between 3 to 5 years of related professional experience in a similar role
- Excellent command of English, further European languages preferred
- High level of knowledge on Linux operating system (RedHat/CentOS preferred)
- Understanding of modern network technologies and protocols
- Experience with PostgreSQL and desirable knowledge of SQL
- Python and Bash scripting languages
- Strong interpersonal skills and the ability to develop effective relationships with other stakeholders
- Ability to work independently and within a team environment
- Effective communication skills - able to communicate the information with clarity and precision
20
Systems Associate Resume Examples & Samples
- Interpret data, analyze results using statistical techniques and provide ongoing reports
- Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
- Acquire data from primary or secondary data sources and maintain databases/data systems
- Identify, analyze, and interpret trends or patterns in complex data sets
- Filter and “clean” data, and review computer reports, printouts, and performance indicators to locate and correct code problems
- Work closely with management to prioritize business and information needs
- Locate and define new process improvement opportunities
- At least 3 years knowledge of statistics and experience using statistical packages for analysing large datasets (Excel, SPSS, SAS, R, etc.)
- Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy
- Adept at queries, report writing and presenting findings
- BS in Mathematics, Economics, Computer Science, Information Management or Statistics
21
Associate, Business Systems Resume Examples & Samples
- Provide in-depth functional & technical expertise to support application lifecycle management for Development and specifically Development Operations systems. Serve as a technical expert to drive the development, testing, and implementation of new products or operational improvements
- Assume role of technical expert for systems used across the global DevOps user community. Analyze client needs, document requirements, and turn into action plans. Work with PM, developers, support staff, and clients to implement change and deploy to new areas. Independently identify, develop, and implement technical solutions which support the business requirements. Assume responsibility for specific deliverables within larger-scale IT development efforts
- Demonstrate ability and enthusiasm to
- Learn new technology and become the “go to” person for a variety of systems
- Operate outside of the comfort zone
- Self-motivate and operate independently
- Foster a collaborative and cooperative team environment
- Continually look for ways to expand responsibilities and contributions
22
Associate IT Systems Analyst Resume Examples & Samples
- Calendar maintenance, meeting coordination, T&E report filing for Senior leader
- Assist with onboarding resources on the team
- Assist with maintaining staffing tracker and reconciliations as appropriate
- Generate weekly/bi-weekly reports for both the FEPSC QA and DEV teams as appropriate
- Coordinate and facilitate Town Hall meetings
- Ad hoc projects/tasks as necessary
- Associate’s Degree or Higher
- Knowledge of Office Applications, particularly Outlook, Excel and PowerPoint (this can be a result of prior experience or from a school environment)
23
Associate Systems Specialist Resume Examples & Samples
- 20%: Investigate, diagnoses, and takes prescribed actions on all operational events, alarms and incidents escalated from level 1 support technicians based on mean time to recover service levels and incident severity
- 10%: Participates on business impacting incidents and problem management (high number of repeat incidents) support activities with the main goal of assisting in the diagnostics of the error logs in order to recover services quickly
- 20%: Develop, implements and operate all network system infrastructure and procedures; Perform scheduled Preventive maintenance such as (file system cleanup, rack realignment, support tools client upgrades, backup job failure remediation
- 10%: Ensure that all routine maintenance tasks (security patch management, firmware updates, etc.) are completed on all operational infrastructures
- 10%: Monitor and manage batch schedules to ensure service levels is being delivered on a daily basis Maintains all operational documentation, processes, and (management and diagnostic) tools ensuring that spares are maintained at the agreed service
- 10%: Ensures that all infrastructure equipment is maintained according to policies and recommendations and perform regular checks on infrastructure
- 10%: Develop automation tools using standard scripting languages Powershell(Windows), Kornshell (Linux), TcL (Cisco) and REXX(MVS) to improve stability and increase efficiency of system
- 10%: Implement Low Impact infrastructure application changes such as upgrades and patching of operating systems and non-business critical applications
24
Associate IT Analyst, Business Systems Resume Examples & Samples
- Accurately administer open orders within agreed timescales to meet customer commitment
- Ensure that orders are processed according to the specific rules relating to trading with countries and end customer terms and conditions
- Acts as a liaison to assure timely and efficient administration of orders and reports deliverables
- Review order book for orders in problem status daily and take corrective action as appropriate. Proactively review order book to ensure orders are dispatched according to customer request date in liaison with other relevant departments
25
Associate Systems Developer Resume Examples & Samples
- Bachelor's degree or equivalent and relevant formal academic/vocational qualification
- Previous experience that provides the knowledge, skills and abilities to perform the job (comparable to 0 to 2 years) or equivalent combination of education, training and experience
- Must be able to multitask and pay close attention to detail
- Positive attitude with a commitment to high quality work
- Understanding of basic object oriented programming languages and principles
- Understanding of basic relational database technologies and platforms
26
Associate Is Systems Analyst Resume Examples & Samples
- Provide support of solutions within assigned scope
- Build active communication, relationship and cooperation with internal business customers, IS team, external service providers and vendors
- Participate in deployment projects and work closely with project and functional teams in delivery and smooth adoption of new solutions
- Understand the key business principles, priorities and constantly acquire functional knowledge for identifying new opportunities and proposing innovative solutions to address specific business challenges
- Apply relevant principles, practices, procedures and standards in order to achieve quality and compliance of solutions
- University degree in Engineering / Economics / Business Administration or equivalent (with field of study or experience in IT)
- This position is suitable for fresh university graduates (work experience in IT during studies is welcome)
- Fluent English (min. B2 level) and Czech/Slovak
- Solid knowledge of MS Windows environment and MS Office tools
- Experience with MS SharePoint, MS SQL, SAP and understanding of Service Management concept would be an asset
- Interest in mobile solutions, social media, web and digital technologies
- Quick learner with excellent problem solving and communication skills, customer oriented with a clear drive for results
27
Associate Systems Specialist Resume Examples & Samples
- Support and enhance existing data warehouse platform by applying system solutions
- Possess proven skills and sound knowledge of ETL/BI processes and best practices and experience with development activities
- Applies knowledge and expertise with technology and application development methodologies to perform system analysis techniques, testing, debugging, design, and storage
- Work with cross-functional teams to identify technology modifications that will impact business processes
- Provides support of all system/service components, including installation, configuration, maintenance and support
- Maintain confidentiality with regard to information and data being processed, stored or accessed
- Provide support of the data warehouse 24/7
- Support and enhance existing jobs and processes
- Participate in scheduled production support plan
- Perform additional duties as assigned
- Conduct run list reviews, code deployments and post deploy validations following standard software development lifecycle(SDLC)
- Bachelors degree in Computer Science, Engineering, MIS, or related experience
- 4 to 8 years experience working extensively in setting up Extraction, Transformation and Load (ETL) processes using tools such as Business Objects Data Integrator or Informatica
- Ability to design, develop, test, install/implement, modify and maintain Business Intelligence and Data Warehousing solutions
- Strong knowledge of data warehouse concepts, such as star schemas, snowflakes, conformed dimensions, Slowly Changing Dimension Types etc
- Proven ability to design, implement and understand Dimensional Models/query tools, and Metadata Repositories
- Knowledge of relational database management objects (tables, schemas, indexes, stored procedures, macros), database design principles and data administration
28
Associate Systems Specialist Resume Examples & Samples
- The Deployment Specialist role requires an in depth understanding of enterprise IT software deployment and life cycle / release processes for complex integrated enterprise applications
- Deploy code packages and perform required post-deploy configuration tasks to completion
- Pre & Post deployment support which includes
- Minimum 5 years of IT technical experiences with roles in multiple phases of software deployment and knowledge of SDLC
- Able to understand the functional & technical flows across the landscape
- Understanding of Salesforce product architecture
- Salesforce Administrator (201) & Salesforce Advanced Administrator (211) certifications
- Experience with large, complex deployments in Salesforce environments
- Hands-on experience with the configuration, deployment and expansion of Salesforce functionality by enabling new features
- 5 years of IT technical experiences with roles in multiple phases of software development lifecycle
- Prior IT project or System Integrator job experiences in designing and implementing project environment strategy and plan for complex enterprise IT application solutions
- Experience with Software Development Life Cycle (SDLC), Environment Planning & Management, Development Operations (DevOps), Technical Architecture, or Infrastructure Project Management
- Has acted as a lead technical or solution architect in a specific functional area or enterprise architecture disciple in the past
- Ability to create solutions and support design/delivery of solutions in a specific functional area
- Good understanding of SFDC product architecture
- Prior experiences with, Oracle, Exadata, Salesforce.com implementations, or Release Management for complex multi-release programs is a plus
29
Associate Systems Specialist Resume Examples & Samples
- 6-8+ years previous Salesforce application development or support with a minimum 300-seat environment handling all aspects of CRM, case management and platform maintenance
- Excellent understanding of Salesforce's Web Services and good understanding of Salesforce SOQL, SOSL and security model
- Salesforce Administrator (201) and Salesforce Developer Certified (401)
- Advanced Administrator (211) Certification
- Experience with Java and J2EE related technologies with e
30
Business Systems Analysis, Associate Resume Examples & Samples
- Bachelor degree in Computer Science or equivalent education in a related discipline
- 1 - 2 years of technical experience in a similar role
- Knowledge of iSeries (AS/400), XML, XSLT, and Schema, MS Word and Excel
- Experience with upgrading or installing windows based products and driving large scale change effort
- Strong written and verbal communication skills (English Advanced)
- Experience in banking, financial services, and/or software industries desired
- A working knowledge of the CBS and ICBS software system is desired
- Hands on experience working as a business analyst designing and testing innovative business solutions; full development lifecycle is highly desirable
- Works with multiple applications across platforms with appropriate tools
- Researches and analyzes non-conformity issues documenting corrective options
- Builds and tests XML messages. Develops, executes, and tracks results of test cases
- Shows commitment to a common purpose and meeting team objectives
- Creates and reviews documentation, training material and trains as required
- Participates in Development walk-through and other beneficial meetings
31
Associate IT Analyst, Business Systems Resume Examples & Samples
- 3 years relevant work experience in the IT field (IT Customer Service, Business Systems and Software Testing)
- Knowledge in Microsoft Office tools (MS Word, Excel, PowerPoint)
- Oracle and JDE business systems
- CRM
- Written and oral English skills in a technical environment
- IT & computing skills
- Advanced analytical skills and aptitude for logical thinking
- Advanced project management and presentation delivery
- Ability to manage and prioritize multiple tasks
- Ability to follow detailed workflow and instructions
- Ability to handle a variety of assignments
- Ability to participate in a team environment
- Excellent attention to detail and willingness to work with cross-functional teams
32
Business & Systems Analysis Associate Resume Examples & Samples
- Performes routine program work supporting the planning, design and
- Administers processes within assigned technical program area. Analyzes operating
- Develops fiscal and program reports for management review
33
Associate Director, Merck Production Systems Resume Examples & Samples
- Deep process analysis and Value Stream mapping
- Design and deploy lean process design
- Coach and guide the supply chain organization in pursue of Just In Time production
- Define and apply appropriate performance management systems to processes to drive results
- Apply Lean techniques and "Way of Thinking" to processes to solve moderately complex system (multiple processes) problems (building quality in, continuous flow, kanban, heijunka, pull)
- Apply scientific problem solving (PDCA), standardized work, and other Lean tools to solve process and system (full value stream) problems
- Coach and develop Lean Experts including Senior Leaders in training and development of others
- Coach and develop E2E/IPT managers and supervisors to apply Lean management principles and develop their direct reports or teams in problem solving and standardized work
- Develop and manage continuous improvement processes (Visual Work Place, Lean Experts Selection & Development Process, etc)
- Apply behavior coaching techniques to influence decision making and to guide continuous improvement activities
- Qualified candidates must have a bachelor's degree in a related field as well as hands-on experience with application of most of the following Lean tools and techniques: Standardized Work, Scientific Problem Solving, value stream mapping, SMED, mistake proofing, 5S-Visual Factory, PDCA
- Candidate has demonstrated experience in lean process design and transforming manufacturing from push systems to pull systems in pursue of Just In Time production
- Candidate should have extensive experience in analyzing end-to-end supply chains and driving process improvement
- Consultative skills: ability to influence decision making, ability to interact with all levels of the business (senior leaders to working teams), project management skills (demonstrated experience in managing large teams), solid business acumen, proven team building skills, exceptionally good listening skills, results oriented, strong analytical skills, and prior process improvement experience
- Coaching ,Teaching and Inclusion skills: Proven experience in coaching and teaching others to think, behave and apply lean methods and tools. Experience enabling and leveraging diverse perspectives, talents, etc to achieve business outcomes
34
Associate Control Systems Scada Engineer Resume Examples & Samples
- Work with Operators, Analysts and Engineers to research, develop, and implement enhancements to the energy management system (EMS), the Advanced Distribution Management (ADMS) system and other electric control center automation systems
- Work with EMS and DMS vendors to modify, implement and document application changes
- Define specifications, design and test applications to ensure that they meet changing functional requirements
- Provide detailed electrical power grid analysis information in diagnosing, troubleshooting and resolving problems with the EMS and ADMS applications
- Support RTU/IG configuration and testing
- Diagnose bad data and recommend solutions
- Diagnose and solve SCADA/DSCADA control problems
- Create and maintain the SCADA database using Oracle database forms and stream input files running on a UNIX and Linux based EMS server system
- Create and maintain the DSCADA database using AQL database queries and ABB proprietary data entry, configuration files and processes
- Schedule with substation filed crews to install new RTUs in the SCADA/DSCADA database when field construction has been completed
- Support the development and maintenance of the EMS & ADMS network models
- Tests EMS & ADMS network models and software changes to ensure that network applications produce consistent and credible results
- Work with Operators and other Engineers in analyzing power grid operation scenarios for secure and reliable operations
- Provide post-event analysis support by utilizing EMS & ADMS applications
- Familiar with basic power systems concepts such as power flow analysis
- Experiences with Distribution Management System or Energy Management System
- Able to perform programming and applications design techniques
- Able to understand software maintenance, development, and quality control procedures and practices is a plus
- Able to perform work in multiple programs such as
- CIM/XML
- C, C++, JAVA and/or FORTRAN programming language
- API’s and CGIs
- Perl and/or UNIX shell scripting
- Relational database
- Avle to demonstrate commitment to compliance with applicable laws and regulations, the Company's Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required courses and do so timely
- Able to demonstrate respect for all individuals, adhere to the Company's values and business practices and do both consistently
35
Associate Systems Specialist Resume Examples & Samples
- Bachelors degree in a relevant business or technical discipline
- 4 - 6 years experience administering and supporting Oracle eBusiness Suite R12 and related integrations, with emphasis on the General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Asset, Purchasing and System Administration Modules
- Ability to use Oracle SQL plus, TOAD to analyze the underlying data in the tables
- Familiarity with the Record to Report, Source to Settle & Order to Cash business process lifecycles
- Familiarity with Accounting and Financial Processes
- Demonstrated ability to build and execute efficient business processes and methodologies
- Strong analytical and Communication skills
- Ability to learn and adapt quickly in a dynamic environment
- Knowledge of on-demand CRM and platform technologies and their integrations to ERP systems
- Ability to support FTP and API integrations
- Familiarity and experience working in and building processes for a Sarbanes-Oxley compliant business
- Demonstrated ability to manage a portfolio of projects with competing deadlines and resource requirements
- Ability to articulate and document customer business requirements including workflow diagrams and how data flows through systems
- Familiarity with change management principles
36
Systems Analysis Senior Associate Resume Examples & Samples
- Performs individual-level data conversion activities focused on scrubbing and mapping data from a variety of sources to load to the Cigna Guided Solutions application
- Works with tenured team members on new client implementations and change order work
- Uses SQL Server and other database tools for conversion work
- Uses Microsoft Excel and Access and other applications to convert data in and report data from different sources
- Provides feedback to Team Manager which will/may be used to develop recommendations/adaptations to processes
- Participates in project teams, as needed, with the goal of continually increasing and ensuring a high-quality customer experience
- Locates and interprets complex information from a number of databases with the purpose of providing specific feedback
- High School diploma required. BA/BS degree equivalent work experience in computer programming or customer service background, preferably in a healthcare setting
- Database and SQL scripting experience preferred
- Advanced proficiency in Microsoft Office applications, including technical use of Excel
- Demonstrates high level of professional maturity on a consistent basis
- Strong problem solving, relationship building, emotional connection and analytical skills
- Demonstrated ability to work in a fast-paced, multi-tasking environment with tight deadlines
37
Associate Director, Systems Engineering Resume Examples & Samples
- Provides systems engineering technical leadership on projects that result in new or enhanced capabilities for the company
- Works directly with internal and external clients and partners to plan and execute work activities that result in timely, on-budget, high quality technology deployments
- Produces detailed technical design specifications, architecture plans, and related design artifacts that include the application hosting environment, database, network and other necessary elements
- Performs deep technical analysis on different approaches to realizing new or enhanced capabilities and makes recommendations to leadership
- Conducts application performance tests to confirm and recommend appropriate hosting environment resources
- Establishes and conducts processes for performance monitoring and tuning application platforms
- Leads and coordinates the work of others including direct reports, colleagues from other departments, and professional services contractors
- Troubleshoots and resolves complex tier 3 technical issues escalated from tier 2 support
- Contributes to evolving the standards and best practices for application systems engineering
- Ability to work within core US business hours
- Undergraduate or graduate degree in engineering, information systems, computer science or a related field of study
- Eight years of experience in an application system engineering, solutions architecture, or in a technology business analyst role
- Three years of experience leading the work of others, either as direct reports, assigned project team members, or contractors
- Substantial experience deploying mid to large scale multi-tier enterprise applications using multiple hosting models including on-premises, vendor hosted, public, private and hybrid cloud
- Demonstrated understanding of core underlying technologies and concepts including web, database, workflow, reporting/analytics, networking, and application security
- Working knowledge and experience deploying solutions that leverage capabilities provided by major cloud providers such as Microsoft Azure and Amazon AWS
- Experience deploying and migrating on-premises capabilities to cloud solutions using multiple delivery models (Software as a Service, Platform as a Service, Infrastructure as a Service) is preferred
- Experience developing solution architecture design assets including architecture diagrams, detailed design specifications, functional requirements, business process flow diagrams, data flow diagrams and data integration mapping analysis
- Experience conducting application performance, load, and network testing using contemporary tools and methods
- Demonstrated ability to manage multiple tasks and complete work within allocated time frames
- Detail oriented with good organizational skills
- Ability to work as a team player in a support organization
- Strong communication, presentation, and interpersonal skills, both written and spoken
- Ability to travel as necessary (approximately 10%)
38
Senior Associate IS Business Systems Analyst Resume Examples & Samples
- The role will be part of the Operations IS team responsible for delivering systems in support of Operations Technology. Areas of responsibility include
- Assemble, analyze, and represent business requirements through active partnership with Key Business Stakeholders
- Perform feasibility analysis, scope projects, prioritize deliverables, and recommend alternative solutions or project strategies
- Develop project plans in accordance to System Development Life Cycle processes
- Ensure delivery of technical solutions to business
- Develop test script protocols in support of projects
- Develop validation protocols such as Requirements and Design Specifications, Installation and Operational Qualification documents
- System ownership and support of critical applications
- Maintain and build relationships with key business stakeholders
- Escalate as appropriate problems and issues to management
- Participate in proactive state of the art research and provide recommendations for continuous improvement
39
Business Systems Associate Resume Examples & Samples
- Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with business initiatives
- Works with business users to define and analyze problems and align the most suitable technical, application or configuration solutions
- Solicits, develops, documents and manages requirements and provides detailed design and business rules to support the requirements throughout the project life cycle up to and through change control
- Considers the business implications of the application of technology to the current and future business environment
- Reviews system test plans and system tests modules before implementation
- Creates, reviews and delivers end-user documentation (user guide, process flow charts, training materials) and training for accuracy
- Works with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; uses scenarios to assist the end user in acceptance testing
- In upgrades, monitors production performance enhancements and system integrity with end-users
- Develops detailed implementation and upgrade project plans in conjunction with other account team associates
- Ensures that documentation is updated when change requests are approved for the project
- Provides input on processes, procedures, or new approaches
- 0-2 years of relevant experience or equivalent combination of education and work experience
40
Associate Systems Specialist Resume Examples & Samples
- Administer integration environments based on Jitterbit and Mulesoft ESB applications
- Review and diagnose errors in related to data and/or configuration; take corrective action and/or initiate escalation steps as necessary
- Work with Product owners, Business system analysts, Developers to implement new integrations (Requirements, Design, Deployment, Testing)
- Work with Business partners, Product owners and Release managers to coordinate production release
- Install and configure new integration platforms
- Create shell scripts to automate and improve support process
- Monitor production and non-production platforms and applications
- Manage queue of cases and work with users and other support teams to troubleshoot production issues
- Deploy Integration applications to Production and Non-Production environments
- Work with Developers to triage production bugs
- 4+ years of experience using Unix/Linux OS environments
- 2+ year of experience with supporting integrations connecting various end systems such as Salesforce, Oracle Financial applications R12 (GL, AR, etc.), Workday , Coupa
- 2+ years of experience with Administering and supporting any Integration technologies like Mulesoft ESB, Jitterbit, Oracle SOA Suite, Tibco
- 2+ years of experience with Oracle database and SQL queries
- 2+ years Working knowledge on Web Services[SOAP & REST], XML, XSLT, XPTH, HTTPS
- Very strong understanding of Java or Java based technologies
- Good understanding of Software-as-a-Service (SaaS) model and concepts
- Familiarity and comfort working within strict Change Management and Release Management processes
- Excellent written and oral communication skills, with an emphasis on tone, structure, grammar, and spelling
- Master degree in computer sciences, programming or a related field and at least 2 years experience in a support position OR BS/BA degree in computer sciences, programming or a related field and at least 4 years experience in a support position
- Experience with Mulesoft ESB, Jitterbit and Oracle SOA integration technologies
- Experience with Gemfire Cache, Rabbit MQ and Apigee technologies
41
Associate Systems Developer Resume Examples & Samples
- Curious about what it takes to run a company ERP
- Excited about learning new technologies, compliance and industry best practices
- Ability to quickly learn and support new technologies
- Loves to code and experiment with new open source technologies
- Hands on experience with code and script (PHP, Python, Perl, Java and/or JavaScript)
- Familiar with databases and SQL scripting
- Solutions oriented; ability to think critically and to take-action as needed
- Ability to deliver high quality results while working in a fast paced environment
- Bachelor's degree in Information Systems, Computer Science and Engineering and/or equivalent practical experience
- Finance system application support experience
- Must be a self-starter, and thrive in a fast paced environment, customer centric and have the interpersonal skills necessary to manage business and technology relationships
- Operates with high integrity and transparency
- Highly collaborative and passion for teamwork
- Humility balanced with drive to succeed
42
Associate Systems Admin, Trutv Resume Examples & Samples
- Demonstrated knowledge of Windows, Mac and Unix/Linux Systems Administration
- Experience with Redhat / CentOS / Debian
- Solid Scripting skills in PERL or UNIX shell variants
- Demonstrated experience of standard networking protocols, computing operating systems, & LAN/WAN topology
- Demonstrated knowledge of TCP/IP Networking Concepts (DNS, DHCP, etc.)
- Experience with web servers such as Apache and Iplanet preferred
- Demonstrated fluency with NFS, SMB, and FTP file services
- Demonstrated experience with Directory Services (LDAP, OpenDirectory/NetInfo, Active Directory)
- Demonstrated knowledge of the elements of the LAMP stack
- Ability to provide 24 x 7 On-Call and Remote Support
- Demonstrated experience in the service and operation of computing hardware and related peripherals
- Experience shared storage systems (NAS, DAS and SAN) with Veritas Cluster Server, EMC storage, NetApps, Avid ISIS, Facilis TerraBlock
- In depth knowledge of Microsoft Office suite and standard business applications
- Experience supporting Adobe Creative Suite apps
- Experience supporting video and audio post production systems including Adobe Premiere, Avid Media Composer, ProTools
- Experience supporting video graphics clients
- Demonstrated experience working on technology and/or process design/re-engineering projects
- Willingness to learn Turner/CNN proprietary equipment and applications
- Experience with NAGios
- Experience with Websphere MQ
- Experience with J2EE Containers (Glassfish, Tomcat, JBoss)
- Demonstrated knowledge of Microsoft Windows and Mac clients
- Experience with support of database system in a clustered environment (MS SQL, MySQL, Oracle, DB2)
- A+, Network+, Cisco and Windows training and/or certifications
- Prior experience in radio and/or television desired
- Experience with broadcast and production equipment highly desirable - VTRs, VizRT, video cameras, audio gear (mics, mixers, etc.), lighting gear
- Knowledge of video and audio standards, compression schemes, media file formats, media file transcoding highly desirable
- Experience supporting AJA, BMD and Avid video IO gear
- Knowledge of file based QC and transcoding systems esp. Telestream Vantage and VidCheck
- Active participation in professional groups such as SMPTE, SBE, IEEE
43
Associate Workstation Systems Analyst Resume Examples & Samples
- Responsible for solving basic/low-level problems requiring information from multiple sources or basic knowledge in application support in a thorough and timely manner
- Expected to gain basic understanding of networking and troubleshooting of workstation hardware, software and applications in a business environment
- Responsible for managing the day-to-day basic administration of the workstation environment
- Handle the administration of NuStar's Workstation, Virtual workstation environment, Operating System Imaging, and Application Packaging/Deployment
- Expected to create and maintain KB articles related to workstation support issues
- Responsible for maintaining updated records relating to workstation asset management
- Expected to conduct independent research to learn basic support tips in server utilization and software deployment to generate improvement suggestions, and present findings to supervisors
- I/S Support Processes - follow defined I/S support process including: creating knowledge articles, providing assistance to other team members, and completing general help desk procedures
- I/S Project Processes – expected to demonstrate basic/low-level project lifecycle skills; expected to follow defined I/S project execution standards including business process mapping notation and transformation, change control process, and software lifecycle
- Expected to follow defined I/S project execution standards including business process mapping notation and transformation, change control process and software lifecycle in the execution of small projects under direct supervision
- Expected to continually expand scope of knowledge
- Expected to follow defined I/S support processes and create knowledge articles as needed
- Cross-Discipline Work – expected to bridge gaps and work with different I/S disciplines (e.g. technical, functional, infrastructure)
- Log ALL service desk interactions
- Research questions using available information resources
- Redirect problems to appropriate resources
- Stay current with system information, change and updates
- Requires 7x24 support under general direction and support of senior team members
- Travel – Must be willing and able to travel as required by the demands of the position
- NuStar Culture – Employees are expected to know NuStar’s Core Values and are expected to integrate NuStar’s Core Values into their performance at all times, specifically demonstrating consistent reliability, integrity, respect for others
44
Associate Systems Specialist Resume Examples & Samples
- Provide complex technical support, planning and coordination for end user touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies
- Diagnose and repair hardware problems. Adjust repair, and replace malfunctioning equipment as directed
- Assist in maintaining an inventory of hardware, software, and licenses for the company
- Resolve customer technology incidents and requests in a timely manner to comply with Service Level Agreements
- Add and manage user access to network domains
- Enforce compliance with company security standards ranging from logon management, network access management and virus management
- Research new technology and propose solutions
- Deploy, install, and support interactive projectors and touch panels
- Research, deploy, install and support Video Conferencing Systems
- New computer deployment and recovery
- Provide technology support for business meetings, including set-up of projectors and computer presentations
- Install, configure, upgrade and repair desktop hardware and software in accordance with business requirements and standards
- Support desktop related technologies such as printers, networks, and wireless devices. Provide support for both networked and remote units
- Develop and maintain a working knowledge of how the company's enterprise applications use underlying desktop technology. Tailor the delivery of support to meet these requirements as needed
- Develop and deliver timely and accurate reporting on activity status. Conduct research into specific technology topics on request
- Perform other responsibilities as required
- 2+ year of experience as a Desktop Support Specialist or similar role in a corporate environment
- Experience with variety of platforms to include Windows, Mac, Android and iOS
- Excellent knowledge of software and applications, including Windows, Microsoft Office, IE, e-mail, Anti-Virus, and Anti-Spyware
- Advanced knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
- Experience with Active Directory and Exchange preferred
- Experience with phone systems
- Experience managing personal and mobile device environments
- Solid understanding of corporate networks and connectivity between users and servers
- Excellent written and oral communication skills, as well as the ability to present ideas in user friendly language to both technical and non-technical end-users
- Self-motivation and direction, with the ability to effectively prioritize and execute tasks in a high pressure environment
- Strong troubleshooting, analytical, and organizational skills
- The ability to read and understand technical manuals and procedural documentation
- The ability to take on new tasks and learn new technologies in a fast-paced work environment
45
Systems Associate Resume Examples & Samples
- Assume complete execution responsibility of small size project independently
- Understand business requirements through direct interaction and define the scope of work
- Design and development of the J2EE based web application on Websphere
- Procedural development using Oracle PL/SQL
- Support for database integration with front-end J2EE based applications and reporting tools
- Ensure that work performed within the group is supportable and completed within the overall IT strategy of FIL
- Ensure that work is completed to a sufficient level of quality
- Ensure adherence to change management processes and assist in facilitating the ongoing review and enhancement of these processes
- Works under minimal supervision to meet goals set by management
- Maintain Quality documents and follow the process defied for development
- Essential skills
- 1 years Java development experience in a commercial environment
- Fluent oral/reading English
- English skills / at least written English skill is required
- Familiar with web development in Java
- Strong SQL knowledge and hands on experiences on Oracle
- Practical experience or understanding of using the Struts framework and Oracle RDBMS
- Experience in Hibernate and Spring framework
- Experience on standard application servers like Websphere
- Experience on standard IDE like Web Sphere Application Development/RAD/Eclipse
- Understanding of Object Oriented design with the ability to comfortably navigate around a large Web Application
- Understanding UML modelling concepts
- Ability to work in both Windows and UNIX platforms
- Experience on version control tools like SVN
- Experience on some tools to ensure code quality like fisheye and sonar
- Team work spirits is required
- Desirable skills
- Experience & good understanding of full development life cycle
- Experience on production support
- Behavioural
- Proven ability to work well under pressure and in a team environment
- The successful candidate must be highly motivated, fast learner, flexible, willing to assume responsibility, and deliver quality work on time
46
Associate IT Systems Analyst Resume Examples & Samples
- Works with customers, application developers, architects, project management and team members to understand business requirements that drive the analysis and design of quality business solutions. Assists in the full systems development lifecycle and is responsible for creation and maintenance of less complex project lifecycle documents/deliverables (vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials)
- Provide assistance on less complex application development project deliverables – e.g. vision document, supplemental specifications, user design, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials
- Manage job and project requirements so that less complex projects are completed on time, in scope, within budget, and with minimal defects. May help to maintain documentation such as design documents, architecture and flow diagrams
- Assist in providing required business and/or technical support for both project and production related activities
- Assure compliance to required standards and ensure all necessary approvals have been obtained throughout the project
- High School Diploma or equivalent is required
- 0-1 year experience in Information Technology
- Due to Department of Defense (DoD) contract requirements, the incumbent who fills this position must be a US citizen, and must also pass a background check
- Knowledge, Skills and Abilities. Experience with MS Outlook, PowerPoint and Excel
- Analyze data processes, business processes and interfaces to support the operational business areas
- Conduct and document impact analysis to aid in decision making
- Conduct Business Process Modeling to define "As Is" and "To Be" business models
- Utilize project management methodologies to produce project deliverables
- Assists in development of desktop procedures and training
- Act as an individual contributor
- Contribute to definition of project scope and objectives
- Participate and/or Coordinate release procedures and processes including sign-off and approvals
- Presents project deliverables
- Supports various levels of testing including acceptance and regression testing
- Interacts with other departments throughout and outside the corporation
- Identify and articulate problems to team members as appropriate
- Plan, design and conduct functional walk-throughs
- Develop business solutions to satisfy project goals and objectives
- Conduct/participate in problem solving resolution and decision making sessions
- Develop, maintain and monitor project plans and deliverables to include but not limited to
47
Associate Systems Specialist Resume Examples & Samples
- 3-5 years of technical analyst and/or development experience
- 3 - 5 Experience with the Workday platform
- Experience with Payroll and benefits modules
- Knowledge and understanding of HR business functions, including benefits, performance management, recruiting, and compensation
- Experience with designing/testing/integrating a core HR system and downstream through system interfaces
- Strong understanding of HR data models especially core HR, Recruiting, management, security, business processes and organizational hierarchies
- Understanding of Workday EIB, studio and Integration cloud connect including Packaged integration and connectors to integrate Workday data models with 3rd party systems
- Experience with Workday's integration Platform-as-a-Service (iPaaS) for building integrations to and from Workday
- Knowledge of with data conversion tools/technologies, EDI, Web Services, XML, XSLT, Java, .Net, SOA, or ETL
- Experience designing and implementing self-service and cloud based technology solutions
- Ability to learn quickly in a dynamic environment
- Hands-on experience with data analysis, data manipulation, and conversions
- Strong communication skills, able to communicate effectively with both a technical audience and business users
- Experience working in a combined production support and project team environment
- Experience with the Salesforce. development platform, Force.com
- Understanding of middleware platforms (MuleSoft, Jitterbit)
- Experience using and administering the Salesforce Sales Cloud and/or Service Cloud products
- Experience with Workforce configuration and analytics
- Experience working in an Agile/Scrum development team
- Hands-on experience with report writing
48
Associate IT Systems Analyst Resume Examples & Samples
- Is involved in the full system development lifecycle and is responsible for creation and maintenance of project lifecycle documents/deliverables (vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials)
- Manages job and project requirements so that projects are completed on time, in scope, within budget, and with minimal defects. May help to maintain documentation such as design documents, architecture, and flow diagrams
- Interfaces with the business areas, customers, partners, vendors, technicalstaff and project teams to drive value, enhance return on investment, and create innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solution)
- Is accountable for testing of solution (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production and UAT defects are realized. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing culminating with implementation checkout and post implementation support
- Communicates effectively with all levels of the organization
49
Systems Associate Resume Examples & Samples
- Communicate with business or team members to understand business requirements
- Understand business knowledge and know how to update web contents
- Understand and keep improving business process to publish web contents
- Assist business to produce web contents if required
- Maintain and update web contents to meet business requirements
- Execute daily support tasks to keep information updated correctly in the websites
- Be the point of contact for any functional support tasks and pass any technical tasks to developers in the same team or in other teams
- Document, maintain, update the functional support guidelines and share knowledge with other team members
- Participate UAT activities if required
- Apply Fidelity quality control process to daily work
- Be able to back up of other resources in terms of technical skills and business knowledge
- Work on other areas if required
- Bachelor degree in computing science or related majors
- 1-2 working experience or fresh outs
- Hands on HTML/JavaScript/CSS experience
- Strong language skill in English and Japanese
- Good communications and interpersonal skills
- Team work spirits and good personality
- Can work actively
- Ability to work under pressure and in a start-up environment
- Customer focused – strong service ethic
- Experience on Content Management System is desirable
50
Development Systems Associate Resume Examples & Samples
- Undergraduate Degree
- Working knowledge of Raiser's Edge
- Experience with ImportOmatic, Sphere, NetCommunity, etc
51
IT Systems Associate Resume Examples & Samples
- Install, configure, maintain and repair computer related hardware – desktops, laptops, monitors, network printers, local printers, copier/fax/scanner units and other IT equipment
- Install, configure, maintain operating system and application software on desktops, laptops, and other user devices
- Setup and support remote site VPN network connections, wireless or other
- Respond to requests for technical assistance in person, via phone, electronically
- Diagnose and resolve technical hardware and software issues
- Implementing solutions to reduce virus activity in facility and resolve outbreak scenarios
- Manage accurate asset inventory of all desktops and laptops using HPAM corporate system
- Provide support for production systems which includes resolving issues related to network, hardware, and application support
- Advise user on appropriate action
- Follow standard help desk procedures
- Log all help desk interactions
- Administer help desk software
- Redirect problems to appropriate resource
- Identify and escalate situations requiring urgent attention
- Track and route problems and requests and document resolutions
