Team Supervisor Resume Samples

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LK
L Kozey
Lea
Kozey
782 Runolfsson Point
Houston
TX
+1 (555) 794 7986
782 Runolfsson Point
Houston
TX
Phone
p +1 (555) 794 7986
Experience Experience
Chicago, IL
Team Supervisor
Chicago, IL
Hauck-Funk
Chicago, IL
Team Supervisor
  • Manage the workload balance within their team and assist the Team Manager in supervising the day-to-day operations of the DDS global study management team
  • Manages schedules, monitors adherence, time-off planning, and attendance in partnership with Workforce Management
  • Conducts Seller interaction audits and provide coaching to improve performance
  • Conducts Vendor interaction audits and provide coaching to improve performance
  • Reviews and analyzes performance metrics to identify areas of opportunity that will drive performance improvement
  • Establish continuous improvement initiatives for processes that increase quality and reduce cost
  • Manages performance and behavior of 12-15 Seller Support Associates through effective 1:1 meetings, coaching, and mentorship
Boston, MA
Separations Team Supervisor
Boston, MA
Swaniawski-Ryan
Boston, MA
Separations Team Supervisor
  • Recommend new systems and system enhancements, including testing and implementation
  • Develop and maintain effective working relationships within the HRSSC, and with key operational contacts
  • Work during specific periods, with limited opportunity for flexible work arrangements and time off, with all overtime approved in advance
  • Use sound judgment in applying concepts and guidelines
  • Develop work stream procedures, and train staff to minimize disruption of services
  • Participate in projects or initiatives
  • Create and maintain work stream procedures
present
Houston, TX
Team Supervisor, Benefit Analyst
Houston, TX
Hudson and Sons
present
Houston, TX
Team Supervisor, Benefit Analyst
present
  • Advise Team Manager of resource gaps and assist to identify proper allocations and positions
  • Establish and cultivate relationships with clients by assisting with resolution of client issues and managing client expectations
  • Provide feedback to, address, coach, correct and properly document performance related achievements, continued progress, issues and deficiencies
  • Support ongoing supervision and implementation of client work by following and promoting standardized procedures
  • Perform additional responsibilities and complete other projects as assigned
  • Participate, in coordination with Human Resources, in the selection process of new hires and support on-boarding, continuous training, development and mentoring of all team members
  • Assist with completion of annual reviews
Education Education
Bachelor’s Degree in Flexibility
Bachelor’s Degree in Flexibility
Ball State University
Bachelor’s Degree in Flexibility
Skills Skills
  • Strong organisational, time management skills and good analytical skills. Ability to meet strict deadlines in a fast-paced environment
  • Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment
  • Experience in food processing, packaging, Quality, Supply Chain, and knowledge of GMP’s
  • Proven time management skills and a strong attention to detail
  • Ability to audit progress notes and treatment plan for payer compliance and quality
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
  • Ability to work well under pressure and professional demeanor
  • Ability to easily build rapport
  • Excellent driving skills
  • Ability to assess safety risks
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15 Team Supervisor resume templates

1

Due Diligence Team Supervisor Resume Examples & Samples

  • Carry out extensive reputational and legal due diligence research and analysis of international entities in EMEA
  • Reporting directly to the EMEA Due Diligence Manager
  • In charge of all statistical analysis for EMEA due diligence department (regional distribution of work, costs, efficiency, turnaround times, workload)
  • Act as a point of contact for key chaired conference calls and meetings between external vendors, business units and legal and compliance officers)
  • Advise internal clients on due diligence policies and procedures
  • Manage relationships with external vendors (reviewing reports for quality control and negotiating costs)
  • Maintain the case management database
  • Carryout proofreading of analysts’ reports prior to release to business units
  • Supervise the allocation of work to team members according to priorities in absence of manager
  • Previous experience in an Investment Bank desirable
  • Fluency in at least one European language required
  • Computer Skills including Microsoft Office
  • Degree educated or equivalent
  • Strong communications skills both written and oral
2

Team Supervisor La Vallée Village Resume Examples & Samples

  • Achieve maximum sales potential in line with individual and departmental targets
  • Aspire to reach store sales targets and know sales information on a daily and weekly basis
  • Demonstrate awareness of current advertising and marketing campaigns, new product launches and promotions
3

Team Supervisor Resume Examples & Samples

  • Provide accurate information on the merchandise being sold and have a thorough knowledge of product including fabric composition and care information
  • Build up a personal customer book by building relationships with customers through a personal shopper style approach to sales
  • Be fully aware of the Burberry Experience programme and to make sure the team follows the programme at all times
4

Eagle Conversion Team Supervisor Resume Examples & Samples

  • Provides technical support to the client including investigation of issues, researching new functionality and responding to clients issues
  • Works directly with clients, programmers, QA testers, business analysts, system analysts and managers
  • Implements new software releases by conducting on-site software release training, coordinating dates of delivery for test and production, determining enhancements and procedures
  • Working knowledge in a professional field to work independently
  • Understands developments in field and their impact on the work
  • Maintaining checklists and procedure documents making sure they are fully updated and signed off
  • Ensure BNY Mellon and Client standard procedures and controls are being adhered to on a daily basis
  • Tone from the Top - Work collaboratively and on a timely basis with Managers to review operational controls, conduct root-cause analysis and implement remediation activities emanating from operating incidents and near-miss events
  • Risk Competence & Knowledge - Understand the key operational risks and the associated controls applicable to the Business Unit and follow all Business Unit operational procedures and other directive controls (eg. checklists) as designed
  • Any identified issues or changes should be escalated to the Manager
  • Accountability - Ensure that risk issues (both current and emerging) are escalated promptly to managers, including
  • Educated to Masters or Degree level; Finance or similar field will be an advantage
  • Fluency in English is essential
5

Global Custody Services Team Supervisor Resume Examples & Samples

  • Bachelor's degree in business, finance, accounting or related field preferred
  • Minimum 3 years experience as a Global Custody Services Administrator and Senior Global Custody Services Administrator or 5 years of experience working in the Financial Services industry, preferably in securities processing, mutual fund operations orbrokerage operations environment
  • Excellent customer service skills, minimum 3 years experience required. Must be service focused and oriented toward exceptional customer experience
  • Excellent written and verbal communication skills including the ability to effectively communicate on behalf of the Bank to both internal and external clients
  • Excellent interpersonal/relationship skills
  • Ability to interface with all levels of management and clients, both internal and external
  • Ability to work independently, as well as, part of a team, within both direct and cross-matrix management reporting structures
  • Ability to exercise a high degree of independent judgement and handle confidential information
  • Ability to recognize potential problems and formulate solutions in a timely manner
  • Proficient with securities systems and technology, securities products, and industry trends including: Internet Securities Workstation, Bank of New York Mellon#s Inform and Mainframe, Mobius, Vector IV and V, Bloomberg, Depository Trust Company, Raft,Xcitek Solutions Plus, Fee Advantage, Roscoe, ACE, AMTrust and AMAdministrator
  • Proficient in corporate#select software applications (i.e., Windows, Excel, Word and Outlook)
  • Resourceful and results oriented
  • Complete Fifth Third#s two-day Team Lead Program
6

Collection Team Supervisor Resume Examples & Samples

  • College degree or above, with at least 2 years’ experience of collection team supervision
  • Strong communication and interpersonal skill, good leadership and ability to influence others. Able to work independently and deal with stress
  • With team spirit, be proactive, determined, excellent execution and ability to facilitate business running
  • Good collection knowledge and skill, good learner
  • Good Mandarin / English reading and writing skill, familiar with the usage of common office software and equipment
7

Collection Agency Management Team Supervisor O&T COG Resume Examples & Samples

  • Good negotiation / communication ability
  • Intelligence / Emotion Quotient Handling Skill
  • Be able to work under pressure and keep good teamwork
  • 3 years working experience, collection experience is preferred
  • Supervisor experience is preferred
  • Patient, detail-oriented and initiative
  • Good MS Office Operation Skill
8

Field Facing Sm-team Supervisor Resume Examples & Samples

  • Excellent communication skills: Written and Oral
  • Exceptional problem solving skills and attention to detail
  • Ability to manage standards around attendance, performance metrics, and service quality
  • Proactive in contributing to the success of the team through process improvements and information sharing
  • Displays the ability to manage time between people and projects effectively
  • Intellectual curiosity and creativity
  • Innovative, and interested in hands on planning of projects & initiatives
  • Embraces the Firms Core Values
  • Empowered to make decisions and create change
  • Average team size of 12 - 15 service professionals
  • Series 7 preferred
9

Team Supervisor Resume Examples & Samples

  • High school diploma plus 3-5 years of related supervisory experience. A college degree is preferred
  • Experience in shoe-making processes or similar manufacturing processes
  • Demonstrated ability to manage and motivate a team structured workforce
  • Strong planning, prioritizing, and organizing skills necessary. Must be able to multitask and manage multiple projects at once
  • Desire to learn and practice TPS principles
  • Computer proficiency, especially Word and Excel
10

Reconciliations Team Supervisor Resume Examples & Samples

  • Lead an Onshore Regional Team (approx. 3 FTE), and Vendor Team (approx. 16 FTE)
  • Work closely with the Vendor Service Provider to ensure accurate and quality service is provided as per the terms and conditions of the agreed contract
  • Provide Risk Oversight for the Reconciliation Functions, particularly in regards to client assets segregation, in line with FCA and FINRA regulations
  • Attend various daily, weekly and monthly meetings as part of the established vendor governance framework
  • Ensure that risk issues are appropriately escalated up the management chain and socialised with the relevant stakeholders, clearly articulating plans to resolve the issues
  • Work with other GRU directors to drive cross-training and promote development of staff across the department
  • Liaise with key stakeholders on process improvements, feedback and on working groups
  • Liaise with Regional GRU Control Group Team Leaders within other locations
  • Approve Vendor SLAs, KPIs and KRIs, and provide ongoing feedback
  • Be integral to establishing and executing the strategy of GRU
  • The ideal candidate will have previous experience/knowledge within a reconciliation background. They will be a confident analytical person with excellent oral and written communication skills. In addition, the ideal candidate will possess the following attributes
  • Indepth experience of managing reconciliation processes and of reconciliation toolsets
  • Strong leadership and people management
  • Self-confident, demonstrates integrity and demonstrates business appropriate behaviour
  • Confident and clear communicator, comfortable in voicing opinion within wider team and in communicating with management at all levels
  • Ability to work under high work pressure
  • Ability to effectively manage priorities
  • Strong analytical and problem solving capabilities; ability to devise solutions for complex business problems
  • Strong organisational skills, with significant attention to detail
  • Relationship management and influencing skill
  • Ability to work under tight deadlines
  • Highly motivated self-starter with multi-tasking abilities
  • Risk awareness, accountability and ownership ability to recognize potential risk issues
  • Strong computer skills particularly in Microsoft Excel, Word and Powerpoint
  • Bachelors (Honours) Degree (2:1 Minimum)
11

MB Ops Closing Team Supervisor Resume Examples & Samples

  • Manage and facilitate the smooth flow of mortgage closings and funding's on a daily basis, to ensure consistency and achieve service level agreements (SLAs). Assist with load balancing by utilizing available reporting to manage closings and ensure that loans are closed timely, and documents are accurate. Coordinates with the National Post Close Center to ensure files are released for shipping within required time frames following funding
  • Growth and development of a knowledgeable and efficient Closing/Funding staff. Ensure staff has a thorough knowledge of products as well as expertise relating to closings and documentation. Validate policy and procedure announcements are clearly understood by all Closers/Funders while coaching and mentoring to ensure a high level of performance
  • Collaborate with Processing and Originations management peers on business goals, department objectives, and company initiatives
  • Handle all escalations as they occur with a strong ability to solve problems while demonstrating respect for the individual and service to the customer
  • Manage reconciliation of daily wire activity
  • Monitor and provide direction on quality metrics and quality initiatives within closing team
  • Partner with the Compliance Group and the Quality Team to avoid regulatory violations and protect the salability of loans closed. Respond to requests from Corporate Offices
  • Minimum 4 years experience in mortgage closing (conventional and government; purchase and refinance) strongly preferred
  • Minimum 4 years experience in loan closing administration, prior supervisory experience preferred
  • Excellent working knowledge of mortgage closing practices and procedures
  • Solid knowledge of Federal and State regulatory policies and procedures strongly preferred
  • Proven ability to lead, coach, and mentor
  • Previous customer service experience preferred; customer focus with the ability to answer inquiries, provide information, consult with customers and manage difficult customer interactions
  • Ability to consistently maintain high performance level in stressful situations
  • Strong PC skills, including Excel, Word, Loan Origination Systems preferred
12

MB Closing Team Supervisor Resume Examples & Samples

  • Constant focus on customer service and all process flows that lead to delivering best in class service. Assist with customer escalations, address escalation issues from individuals and coordinate appropriate executive decisions in order to resolve customer concerns
  • Demonstrates the ability to build alignment and commitment within and across functions to achieve common goals. This includes but is not limited to originations, underwriting, support, communication as well as all other closing teams
  • Actively plans for the development of all employees that will strengthen current and future capabilities and enable them to contribute fully. Values continuous learning by fostering a climate for the learning and development of self and others
  • Four years experience in mortgage loan closing, support, underwriting or communications family (conventional and government; purchase and refinance); prior supervisory experience preferred
  • Consistently acts in a way that is both trustworthy and trusting. Builds and maintains trust with others
13

Prefund Team Supervisor Resume Examples & Samples

  • Four years experience in mortgage loan closing, support, underwriting or communications family (conventional and government; purchase and refinance)
  • Two years of supervisory experience preferred
  • Proven ability to lead, coach, and mentor at all position levels
  • Ability to consistently maintain high performance level especially in stressful situations
  • Consistently acts in a way that is both trustworthy and trusting
  • Builds and maintains trust with others
14

International Team Supervisor Resume Examples & Samples

  • Apply the service business strategy and ensure translation of strategy into operational plans
  • Ensure high ownership and responsibility of his/her staff
  • Secure turbine performance through execution of service orders and basic root cause analysis
  • Manage people on site and take operational decisions
  • Secure world class quality in task execution
  • Financial accountability to Vestas sites (for example: Service P&L, budget expenditure, revenue, cost control)
  • Act as counterpart to Customer Service Management
  • Select/retain and develop service technicians
  • Drive KPI visual management (daily management)
  • Notify customers about site visits
  • Ensure transition of projects from construction phase to service contracts
  • Be accountable for safety, operational indicators/targets, people management, site administration, budget and forecast, maintenance plans, contract management, daily management and data maintenance
  • A Technical Bachelor Degree or equivalent in Electronics/Mechanical Technology plus several of electro-mechanical repair experience
  • Experience in management position in an industrial or customer service business
  • Ability to align objectives with business strategy and ensure translation of strategy into operational plan
  • Understanding of market driver needs of our customers
  • Ability to convert knowledge into tangible actions and business value
  • Ability to select/retain/develop service technicians and build the team
  • Experience from field operation
  • Development of direct reports
  • Ability to guide and train others
  • Mastering coach and development of direct reports
  • Ability to monitor performance and capacity and to drive and lead change
  • Experience with HSE management processes
  • Ability to read, understand and apply financial key figures (P&L comprehension)
  • Ability to convert daily management to plan and execute tasks and ensure performance
  • Analytical approach and business oriented skills
  • Ability to optimize and drive improvement in the planning of service activities on an overall level
  • High English language level is necessary
  • Demonstrated leadership capability is essential
15

ABL Operations Team Supervisor Resume Examples & Samples

  • Assists the team manager with advising new clients of Borrowing Base reporting procedures and requirements; assists with providing support and direction to new clients in conducting various banking needs; alerts Relationship Managers (RMs) of exceptions in Cash Collateral Account (CCA) activities; escalates Borrowing Base Certificate (BBC) reporting exceptions to manager and RM; ensures resolution of irregularities
  • Ensures all authorizations/approvals are obtained by CAs in accordance with policy
  • Reviews CAs daily work for accuracy; completes reconciliation of daily activities between Stucky and Core System; generates necessary daily reports from Stucky; ensures electronic storage of all documents/reports on Nautilus
  • Acts as a resource for and provides training and guidance to CAs;conducts performance evaluations, provides candid feedback to staff and provides periodic coaching to fine-tune skills, knowledge, and promotes personnel development opportunities
  • Conducts periodic audit of CAs work to insure data integrity and compliance, new deal funding in addition to maintenance of a small portfolio of ABL deals
  • Provides backup coverage for CAs; performs collateral monitoring for new/complex deals: responsibilities include review and analysis of BBC and supporting documentation, collateral information update on (Stucky), reconciliation of BBC data; resolution of outstanding items; processing of advance request ensuring sufficient borrowing availability; periodic work-up of ineligible collateral; invoice review and processing ;follow-up and resolution of past due interest/fees and reporting delinquencies
  • Maintains proficiency in operational procedures, systems, controls and regulatory requirements; assists R/M in monitoring on-going portfolio risk exposure by identifying and escalating suspicious/inconsistent activities, reporting exceptions, material variance, overdraft and over-advance issues; reviews and incorporates audit findings relevant to the assigned portfolio
  • Develops and maintains solid working relationships with other department managers/staff, R/Ms and customers; provides outstanding service to internal and external customers; maintains up-to-date and well organized documentations and files
16

Edit Report Team Supervisor Resume Examples & Samples

  • Strong facilitation and presentation skills
  • Business case development and analysis
  • Knowledge of PHH policies, procedures, processes, investor requirements and regulations preferred
  • Skilled in conflict resolution
  • Ability to partner with others internally and externally to achieve desired results
  • Proficient in Microsoft Applications including Excel, Word and PowerPoint
  • Experience with Microsoft Project, SharePoint and/or Business Objects a plus
17

Team Supervisor Resume Examples & Samples

  • Experience working on presenting solutions through creating an open and friendly customer centric environment that
  • Provides a total solution to all customers
  • Demonstrates ability to coach and lead a team committed to operational excellence to drive profitable year over year
  • Ability to juggle multiple priorities in a fast paced environment. Engages and inspires to achieve maximum performance with reinforcement of recognition tools as needed. Fosters a sense of energy, ownership, teamwork and personal commitment for themselves and the team. Involved in the selection, recruitment and performance assessments of sales associates
  • Selling & Customer Service: Models the way to create a customer centric environment and to ensure consistency across the store. Coaches every associate to create a culture of consultative selling and total solutions while focused on the customer’s needs. Support the services team through qualifying lead generation opportunities
  • Leadership: Engage & inspire, Value diversity & Inclusion, Adapt productively, Coach effectively
  • Store Operations/Results: Planning, Managing execution, Results orientated
18

Team Supervisor Resume Examples & Samples

  • Ensure blood drive compliance with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. Ensure SQUIPP (safety, quality, identity, purity and potency) for all products collected under their supervision
  • Perform clerical administrative functions to provide documentation and ensure donor/recipient safety and to monitor staff competency. May perform or serve as a trainer for all blood collection procedures
  • Meet or exceed donor, sponsor and other customer’s service expectations. Seeks and uses customer feedback to improve services
19

Test Team Supervisor Resume Examples & Samples

  • Manage a team of software engineers/testers and allocate projects
  • Manage team progress and provide status reports
  • Implement integration and test strategy for CITYFLO
  • Review and approve test and lab plans, procedures, and reports
  • Establish team goals and objectives
  • Oversee test labs
  • Provide technical guidance to test team and support CITYFLO tool users
  • Prepare estimates to complete work tasks and monitor engineering progress against budget throughout project duration
  • Partner with cross-functional teams to ensure on-time delivery of projects with joint scope
  • Contribute to and review project bids concerning test scope
  • Establish continuous improvement initiatives for test processes for increasing quality and reducing cost
  • You possess a Bachelor's Degree in Computer Engineering, Electrical Engineering or related discipline; a Master’s Degree will be considered an asset
  • You possess at least five (5) years of experience in team manager/supervisory role
  • You have experience with developing and reviewing test procedures, scope, and methodologies
  • Transportation industry experience is strongly preferred
  • You demonstrate success with keeping projects on schedule and within budget
20

Client Account Response Team Supervisor Resume Examples & Samples

  • Create and maintain reports detailing incoming work volume, work production, quality and department processing based on associate knowledge capabilities
  • Lead daily huddles, providing key information and coordinating priority training based on input provided by department members
  • Attend and provide updates at weekly GSG meetings
  • Handle escalated issues from team members and escalate client interactions that require further attention to management when necessary
  • Meet with team members on a monthly basis to review results, goals and identify actions to improve results and or training needs
  • Conduct random spot-checks of work completed in ECM, Account Linking, CEB’s, Compass and Envestnet
  • Review daily reports to ensure Envestnet account documentation is in good order
  • Meet with the department manager on a weekly basis to review tactical plans, department status and plans to address issues
  • Assist with the interviewing and hiring of new associates. Complete associate performance reviews semi-annually. Provide support and guidance to department associates, including training, performance improvement recommendations, goal setting, and process mentoring. Hold regular department meetings to keep associates apprised of team, department and Scottrade initiatives
  • Aggregate incoming client concerns and make connections related to Scottrade’s business decisions and keep leadership informed of trends and identified gaps in service model
  • Ability to recognize when involvement from leadership is necessary or advisable
  • Intermediate level understanding and awareness of regulatory concerns, or the ability and willingness to learn these
  • Intermediate level proficiency with Microsoft Word, Excel and Outlook
  • Ability to travel up to 5-10% of the time (approximately 2 days per month)
  • Bachelors’ degree in Business, Finance, or a related field, or equivalent combination of education and experience required
  • 1+ years supervisory or leadership experience preferred
21

Team Supervisor Resume Examples & Samples

  • Implements performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed
  • Ensures that Associates have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall Seller experience
  • Partners with workforce management to execute daily staffing plans, identifies and reports significant volume and capacity changes, making just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals
  • Strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment
  • Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders
  • Demonstrates ability to analyze data, using the data to drive decision making
  • Easily approachable, cooperative, and a team player, easily gains the trust and support of Associates and peers
22

Team Supervisor Resume Examples & Samples

  • Ensures that Associates have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall Vendor experience
  • Conducts Vendor interaction audits and provide coaching to improve performance
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Vendor’s issues and questions
23

Inquiry Team Supervisor Resume Examples & Samples

  • 60% Supervises associates to ensure issue resolutions are processed in a timely and accurate manner
  • 10% Provides coaching to team and resolves issues/needs
  • 10% Responsible for the performance goals of their team including service levels, abandon rate, call quality and accuracy as well as adherence to all policies and procedures
  • 10% Manages performance (evaluations, corrective action, feedback, coaching, development, etc.) efficiently and effectively
  • 10% Assist Associate Support Manager by identifying work procedures, prepare work schedules and expedite workflow
  • Exceptional customer service skills and proven ability to perform in an unpredictable, fast-paced environment
  • Bilingual Spanish is a plus but not required
  • Hard working, self starter and a problem solver
24

Separations Team Supervisor Resume Examples & Samples

  • Schedule, administer, and monitor the day-to-day activities in the HR Shared Services Center (HRSSC), in accordance with established department and organizational policies, procedures and service level agreements
  • Train, develop and motivate staff. Set performance expectations, and provide regular performance feedback
  • Help hire and evaluate new staff
  • Help resolve internal and external issues in a high-volume, fast-paced and deadline-driven environment
  • Challenge existing processes and approaches. Recommend and implement improvements to operational efficiency, effectiveness, internal controls, and/or customer service
  • Assist with special projects as required
  • Participate in projects or initiatives
  • Create and maintain work stream procedures
  • Use metrics and standards to evaluate performance
  • Recommend new systems and system enhancements, including testing and implementation
  • Gain an understanding of Ernst & Young's business and organization structure. Act as a subject matter resource on work stream operations (including interactions with other work streams)
  • Develop work stream procedures, and train staff to minimize disruption of services
  • Use sound judgment in applying concepts and guidelines
  • Help analyze and resolve the root causes of complex issues
  • Develop and maintain effective working relationships within the HRSSC, and with key operational contacts
  • Work during specific periods, with limited opportunity for flexible work arrangements and time off, with all overtime approved in advance
  • Gain knowledge of case management tools/tracker, and other Americas People Team applications
  • Understand customer expectations, and implement standards to deliver quality customer service
  • Exceed customer's needs within policy guidelines
  • Communicate with and influence your departmental manager, HRSSC leaders, and key customer contacts
  • Promote teamwork and collaboration
  • English language skills - excellent written and verbal communication
  • Confident at following through on commitments, and taking ownership for personal and team results
  • Adept at prioritizing assignments, and overcoming obstacles
  • Ability to understand and exceed customer expectations, working within department guidelines
  • Proficient at identifying and resolving issues that impact the delivery of quality service
  • Leadership skills, with a positive "can-do" attitude and a demonstrated commitment to the job
  • Broad knowledge of HR policies and procedures
  • Advanced proficiency with standard technology, including Microsoft Windows, Excel, Word, Lotus Notes, intranet)
  • A minimum of 5-7 years of related work experience
  • High school diploma, or equivalent work experience
25

Team Supervisor for VCM Department Resume Examples & Samples

  • Provide real time support, assistance and feedback to VCM Associates
  • Drive Innovation and Process Improvements based on inputs from peers and Internal/External partners
  • Coach & mentor associates to ensure they meet the required performance standards for quality & productivity. Drive your team to high level of achievement
  • Support timely and efficient service to Amazon's Sellers/Vendors; serving as first point of escalation for calls & emails from our Sellers/Vendors, Work closely with the EU Seller Support/Retail/Editorial and Vendor Experience supporting teams to share knowledge & best practice
  • Liaise with other departments within Amazon. Be a committed Sellers/Vendors advocate; driving process & tool improvements
  • Identify research and push for resolution on technical issues affecting internal and external customers
  • Demonstrate appropriate sense of urgency for email response times and phone service levels
  • Being involved in the recruitment and training of the team
  • Set/ clarify requirements and expectations for Associates: Measuring performance, providing feedback and holding Associates accountable for their performance
  • Maintain a positive and professional demeanor and portray the company in a positive light
  • Demonstrate Amazon Core Competencies in all aspects of your daily role
  • Demonstrate effective, clear and professional written and oral communication skills
  • Fluent written and spoken English and any additional language is an advantage (German/French/Italian/Spanish)
  • Minimum of 6 months experience with people management
  • Minimum of 3 months experience with Amazon or 18 months in a customer service environment, experience within a contact center preferred
  • Innovative
  • Ability to communicate effectively in one to one and group sessions
  • Able to give and receive feedback effectively
  • Proven ability to work effectively to tight deadlines in a fast-paced environment
  • Desired skill-sets includes MS Office – especially MS Excel
  • Technical (Computers & Internet) savvy
  • Demonstrated ability to work in a cross-functional environment within all levels and organizational units
  • Exemplary performance record, particularly with regard to quality & productivity
  • No criminal record
26

Team Supervisor Resume Examples & Samples

  • Supervise blood collection operations at fixed and/or mobile sites to ensure an efficient, effective and compliant process
  • Supervise staff, create a team environment and provide leadership needed to maintain premiere donor care, customer safety and satisfaction during the blood collection process. Demonstrate excellent public relations to promote a positive, professional image of the American Red Cross
  • Work independently with attention to detail ensuring adherence to quality standards
  • Bachelor Degree, RN/LPN or equivalent combination of related education and experience required, with current state licensure as required
  • Minimum two years related experience required. Supervisory experience preferred
27

Team Supervisor, Korea Branch Operations Resume Examples & Samples

  • 1) Provide clear feedback of the group's limitation and capacity to other departments
  • 2) Collaborate with the Senior Managers to spearhead New Product discussions
  • 3) Understand various operational workflows of multiple instruments, and their inter/external impact; and
  • 4) Continually seek opportunities for improvement and deliver innovative solutions
28

Team Supervisor Resume Examples & Samples

  • Proven Supervisory/ Team Leadership experience required
  • Blood banking experience highly preferred
  • Related experience includes medical, technical, supervisory experience or documented satisfactory performance as a Phlebotomist
  • Customer service experience required
  • Effective verbal communication and public relations skills are required
  • Proficient with Microsoft office applications
29

Team Supervisor Resume Examples & Samples

  • Working knowledge of computers and MS Office products (Word, Excel, Outlook, and Internet Explorer) strongly preferred
  • Must demonstrate strong communication skills
  • Must display initiative and creativity in problem solving and the ability to pursue continuous improvement in the key business measures of safety, quality, productivity, housekeeping, scrap, and delivery
  • Must be team-focused and cooperative across teams and shifts
  • Must be outgoing, high energy person comfortable motivating and inspiring others
  • Must be passionate about driving continuous improvement wherever possible
  • Experience in leading a teams
  • People Management experience preferred
30

Application Team Supervisor Resume Examples & Samples

  • Information systems, project management and/or equivalent management experience, along with the use of tools and processes to support effective documentation and communication, as typically acquired in 3 to 6 years
  • Experience in successfully leading teams and implementing and supporting business and/or clinical applications that require coordination of resource, budget development, and project planning
  • Demonstrated technical and business experience
  • Consulting with vendor, clients and management
  • Strong problem and issue resolution experience
  • Expert at specifying user requirements
  • In-depth knowledge of industry standards to support business requirements
  • Knowledge of healthcare operations and structure, general requirements in an integrated delivery system, and use of information system applications in the practicing healthcare environment
  • In-depth of knowledge of life cycle of application environments
  • Mastery of assigned application(s) and broad understanding of integrated systems
  • Thorough understanding of hospital inpatient, clinic outpatient operations, and/or financial software along with understanding the technical environment of product lines for which they are responsible
  • Ability to be involved in multiple projects at the same time
  • Excellent organization skills and ability to prioritize multiple activities and objectives in a rapidly changing environment, and deliver quality service
  • Work closely with healthcare application users, vendors, and technical professionals
  • Committed to providing exceptional customer service and responding to user needs in a prompt, courteous manner
  • Strong analytical and critical thinking skills
  • Exceptional written, verbal and presentation skills with the ability to communicate complex technical issues in terms clearly understood by technical and non-technical audiences
  • Influence others without direct lines of authority
  • Strong collaboration and consulting skills
  • Self motivated, self-directed and independent thinking as well as an effective team player
  • Ability to take the most highly complex problems, requirements, or strategies; research solutions and take from concept to implementation for desired outcomes
31

Team Supervisor Resume Examples & Samples

  • Manage a team of engineers and allocate responsibilities
  • Implement strategic direction and establish action plans to meet department goals
  • Prepare estimates to complete work tasks and manage engineering progress against budget throughout project duration
  • Monitor, review and approve project plan deliverables
  • Coach and a develop team members, facilitate problem-solving and collaboration
  • Provide technical guidance to team and support CITYFLO650 tool users
  • Produce and review R&D proposals
  • Contribute to and review project bids/scope
  • Establish continuous improvement initiatives for processes that increase quality and reduce cost
  • You possess at least five (5) years of experience in engineering manager/team supervisory role
  • You must demonstrate strong technical knowledge of CITYFLO650; other transportation industry experience will be considered a plus
  • You possess the ability to adapt well to change in direction and priorities in a project and deadline-oriented environment
  • You demonstrate strong written and verbal English communication skills
32

Shift Instock Team Supervisor Resume Examples & Samples

  • Practicing the 3 meter Attitude
  • Ensuring all departments are fully stocked with merchandise and are ready for business
  • Training, and directing Instock Team associates
  • Performing daily maintenance of PI and Bin Exceptions
  • Reaching company goals for Instock and on shelf availability
  • Ensuring that trucks are unloaded promptly and correctly
  • Processing an efficient number of boxes per hour in the appropriate time
  • Unloading trucks in a consistent and organized manner
  • Keeping merchandise palletized by department
  • Ensuring PI integrity and On Shelf Availability through 100% execution of picking and binning procedures, bin audits, bin exceptions, and on hand changes
  • Working all picklists throughout the day as they are created
  • Ensuring bin standards are maintained in inventory prep condition
  • Ensuring backroom is kept neat and clean
  • Adheres to all company policies and standard operating procedures
  • Other responsibilities may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals
  • Ability to compute rate, ratio and percent
  • Ability to determine the number of individual things in a unit or group
  • Ability to understand the meaning of written or printed matter and to record information by inscribing characters or symbols. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
  • The Associate is regularly required to walk or stand
  • The Associate must constantly lift and/or move objects weighing up to 27 kg (60 lbs.)
  • The Associate will be required to perform tasks involving firm grasping
  • The Associate will occasionally be required to bend, twist or squat
  • The Associate will be involved in frequent repetitive hand actions
  • The Associate will be required to reach above shoulder height and below waist level
  • The Associate will be required to have sufficient co-ordination (i.e. placing and screwing in small washer on bolt, picking up a paper clip, etc...)
  • The Associate may be required to perform tasks that require repetitive foot actions such as climbing
  • Job Title: 1st Shift Instock Team Supervisor
  • Req ID: 763735BR
  • Canada Walmart Division: Retail Store Associates
  • Province: Manitoba
  • Canadian Cities: Flin Flon
  • Store Location: Highway 10A & Perimeter Hwy
  • Employment Type: Full Time
33

Team Supervisor Mobile Collections Resume Examples & Samples

  • Supervise staff including, training and discipline
  • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused
  • Minimum two years of supervisory experience with blood banking or Phlebotomists
34

Team Supervisor Resume Examples & Samples

  • Will direct the production of assigned teams by managing people, equipment and workload/capacity to meet the manufacturing requirements/goals
  • Will ensure compliance with all aspects of our Quality System, from Alert Resolution and equipment maintenance/calibration to Operating Procedure and Task Instruction training and compliance
  • Will maintain team shop floor management system, including the 6 S’s and Idea Suggestion Programs
  • Will minimize scrap, rework and production defects for the team
  • Writes performance appraisals for direct reports
  • Designates/schedules cross training to be accomplished within the team
  • Works with unit supervisor to recruit/hire/retain talented associates
  • Ensures compliance of team with company policies
  • Will be involved in performance management of all direct reports
  • Maintain team and individual compliance
  • Team production
  • Personal development for direct reports
  • Team Shop Floor Management
35

Team Supervisor, Benefit Analyst Resume Examples & Samples

  • Demonstrate and apply understanding of various roles and responsibilities within the client team, such as but not limited to the Project Manager, Technical Analyst and Benefit Analyst functions
  • Establish and cultivate relationships with clients by assisting with resolution of client issues and managing client expectations
  • Support ongoing supervision and implementation of client work by following and promoting standardized procedures
  • Represent Trion at a strategic level in client and internal meetings to meet client goals
  • Maintain client team responsibilities for assigned clients
  • Monitor staffing resources and determine staffing requirements, based on current and anticipated client projects
  • Advise Team Manager of resource gaps and assist to identify proper allocations and positions
  • Partner with Team Manager and Human Resources to monitor and assist staff as needed with work progress (direction on daily activities, assignments, workload reallocation, etc.) in a timely manner
  • Participate, in coordination with Human Resources, in the selection process of new hires and support on-boarding, continuous training, development and mentoring of all team members
  • Review and approve timesheets and approve scheduled time off to ensure proper staffing levels are met
  • Monitor and process changes to employee schedules, including overtime
  • Provide feedback to, address, coach, correct and properly document performance related achievements, continued progress, issues and deficiencies
  • Mentor team members and present developmental opportunities for growth
  • Assist with completion of annual reviews
  • Continuously monitor business processes and systems and make recommendations for improving processes, best practices, etc
  • Collaborate with other team supervisors, management and Operations Support Team to offer support in completing projects, planning and implementing procedures and systems to maximize operating efficiency
  • Perform additional responsibilities and complete other projects as assigned
  • Bachelor’s Degree and/or equivalent work experience preferred
  • Minimum of 3 years experience in a third party benefits administration, supervisory, or client services environment required
  • Minimum of 2 years experience leading others (directly or indirectly) while working collaboratively across departments and client teams
  • Previous proven experience supervising clients and/or direct reports preferred
  • Experience with supervisory responsibilities, such as, but not limited to talent selection process, new hire training, employee scheduling management, and performance reviews and goal setting processes preferred
  • Experience working through an open enrollment or annual renewal benefits cycle preferred
  • Experience within a Health and Welfare consulting, benefits brokerage, human resources consulting, health care, or employee benefits related industry is highly preferred
  • Related exposure to Benefits Administration, COBRA, Spending Accounts, HRIS, and/or Payroll environments is highly preferred
  • Proven ability to successfully manage multiple projects of various complexity simultaneously, prioritize projects, meet deadlines, and operate in a fast-paced work environment
  • Excellent judgment, troubleshooting, problem solving and decision making skills
  • Strong project management, project planning and workflow management skills
  • Skills in coaching, mentoring, teambuilding and motivating others
  • Proven ability to build rapport while providing superior customer service and maintaining positive relationships with internal teams, direct reports and client contacts
  • Ability to effectively lead team environments that rely heavily on independent contributions and collaboration
  • Ability to build and maintain a positive team environment
  • Ability to establish and cultivate positive relationships with direct reports, and other support areas of the organization, such as Human Resources, Compliance, Account Management, etc
  • Strong organizational, analytical skills and strong attention to detail
  • Ability to follow through and successfully execute tasks while adhering to quality standards
  • Proficiency in the Microsoft Office Suite, including but not limited to Word, Excel, Access, Project, and Outlook
36

Team Supervisor Resume Examples & Samples

  • Education: High school Diploma (or equivalent) is required
  • Experience: Over 3 years of relevant work experience required or equivalent experience through education
  • Must be comfortable working outdoors
  • Extended hours and shift work may be required from time to time
37

Team Supervisor Resume Examples & Samples

  • Education: Any Graduation (other than BE, BTech and MBA Freshers)
  • Language: English
  • Experience within a customer service environment preferred. Desire to expand skills into new areas
  • Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail
  • Committed seller advocate, drive process & tool improvements
  • Enthusiasm and strong self-motivation
  • Embrace constant change with flexibility and good grace
  • Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow
  • Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
38

Team Supervisor Resume Examples & Samples

  • Monitor and take action on TKS, personnel and payroll issues
  • Conduct performance appraisals as required
  • Review IBEX compliance documents as required
  • Ensure training needs of subordinates are met
  • Resolve escalated customer issues
39

Team Supervisor Lennox Town Center Resume Examples & Samples

  • Sales and margin
  • Champion of Staples values; Own it, Say it like it is, Be Caring, keep it simple, and Work together
  • Leadership: Ability to juggle multiple priorities in a fast paced environment. Engages and inspires to achieve maximum performance with reinforcement of recognition tools as needed. Fosters a sense of energy, ownership, teamwork and personal commitment for themselves and the team. Involved in the selection, recruitment and performance assessments of sales associates
  • The Full Time Team Supervisor is the primary owner of Merchandising and Operations for the store
  • Selling & Customer Service: Anticipate service needs, Ensure optimized operational energy, Foster open
40

Team Supervisor Resume Examples & Samples

  • Review IbexGlobal compliance documents as required
  • Ability to guide individuals toward goal achievement using negotiation, teamwork / collaboration, motivation and staff development skills including the ability to act as a role model within the organization
  • Ability to demonstrate innovation and good judgment / problem solving skills when making decisions
  • Ability to establish a course of action for self and others to accomplish a specific goal while using appropriate resources
  • Ability to coach, develop action plans which maximize performance and provide effective feedback for highly demanding sales goals
  • Proven ability to analyze and improve work processes and policies
  • Excellent customer service / support skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills
  • Must have proficiency with various software applications pograms including Microsoft Word, and Excel
  • Must be in current position for 6 months
  • All candidates must submit to a company background and Drug screening
41

Central Expense Team Supervisor Resume Examples & Samples

  • Review of payment and adjustment files
  • Investigating any expense related cash breaks
  • Ensure BNY Mellon and client standard procedures and controls are being adhered to on a daily basis
  • At least 3 years work experience in financial services / accounting; experience in fund administrations not a must, however would be an advantage
42

Executive Assistant & Administrative Team Supervisor Resume Examples & Samples

  • Mailbox management: Daily management of incoming email messages and correspondence including prioritizing, redirecting messages to appropriate person, and escalating time or client-sensitive email
  • Calendar management, including the proactive coordination of meetings for a very active calendar
  • Travel coordination: Manage all aspects of executive travel (domestic and international air, hotel, car)
  • Time and Expense Reporting and Reconciliation: Preparing and filing of expense reports and reconciling reimbursements
  • Collection and organization of briefing materials to fully inform the executive about the background and context of meetings
  • Track executive’s client interaction
  • Occasional support of offsite meetings of the management team, with limited travel required
  • Support of visiting Group Executives, including coordination of logistics with their staff
  • Set up internal & external meetings / videoconferences
  • Document Support and Management (includes client deliverables, Troom, contracts)
  • Technical Support (includes resolving client PC & phone issues, GPS, Sourcing, Intranet/Internet research, ITICS testing)
  • Additional administrative support requests as needed
  • Minimum 10 years of Experience, including 5 Years of experience in C-Suite executive environment
  • Demonstrated ability to work in a fast paced, dynamic environment
  • Must have extensive experience with MS Office
  • Superior communication skills (both written and oral)
  • Strong organizational skills including superior time management skills, and flexibility to serve clients across a variety of formats, during a variety of different times (outside of normal business hours), are a must
  • Strong ability to work independently; often, the selected candidate will have to take in multiple demands and requests, organize them, and work with the executive and other team members to follow through on a constantly changing set of plans
  • Ability and comfort interacting with all levels of management, business leaders and technology stakeholders
  • Strong attention to detail and follow through
  • Motivated, reliable self-starter who takes a proactive approach
  • Team player with a positive attitude
  • Successful track record of managing competing priorities effectively
  • Demonstrated ability to take initiative and work independently
  • Demonstrate mature judgment and discretion in handling confidential information and appropriate escalation of issues to key staff
  • Experience with cross-cultural teams preferred
  • Bilingual candidates (English/French) preferred, but not required
  • 2-3 years experience in a related role
  • Demonstrated deep content knowledge in individual functional area
  • Experience performing work to achieve objectives with minimal guidance
  • Experience identifying and prioritizing issues and developing alternative solutions pertaining to individual functional area
  • Experience constructing deliverables suitable for distribution or deployment
43

Inside Team Supervisor Resume Examples & Samples

  • Supervises, under the guidance of Branch Sales Manager, the Inside Sales team to ensure customer satisfaction, associate development, and the achievement of sales goals
  • Supervises, under general guidance of Branch Sales Manager, the distribution and allocation of any branch inventory to ensure accuracy and efficiency of inventory
  • Tracks expenses and other financial issues through budgetary and other analysis to ensure adherence to branch budgetary parameters. Takes corrective action as necessary
  • Supervises the branch accounts receivable functions to ensure accounts are current. Acts to ensure branch accounts receivable goals are met
  • Visits, under guidance from the Branch Sales Manager, customers to assess needs and establish rapport
  • Trains branch associates on MSC’s systems and sales techniques to enhance effectiveness of Inside Sales team efforts
  • Acts as the point of contact for all communication with the call centers and ensures any branch issues that would affect call center operations are properly resolved
  • Conducts, under limited guidance of the Branch Sales Manager, regular branch meetings to address any open inside sales issues or opportunities. Addresses any improvement opportunities with branch management
  • Supports outside sales associates by providing information and expertise to contribute to the success of outside sales efforts
  • Supports Branch Sales Manager by providing reports, information, and expertise to contribute to the overall success of the branch
  • Supervises all administrative reporting for the branch including reports for the CSC and local branch requirements
  • Travels to suppliers to increase specific or general product knowledge. Trains other branch associates in knowledge gained to contribute to branch success
  • Performs, under general guidance of the Branch Sales Manager, all duties inherent in the position of MSC Supervisor as defined by the MSC Code of Conduct including hiring, termination, review, and development of associates
  • Drives the MSC Culture in the branch and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission
  • A High School Diploma or the equivalent
  • A minimum of three years sales/ customer service experience is required
  • 2+ years of supervisory experience is required
  • One year related industry experience is preferred
  • Basic knowledge of branch policies and practices is required
  • Advanced Customer Service skills and excellent oral and written communications skills are also required
  • Knowledge of MSC-like products and services is required
  • Computer literacy and proficiency in word processing and spreadsheet software is required
44

Department of Labor Team Supervisor Resume Examples & Samples

  • Reviewing items escalated to branches
  • Serving as escalation point for issues and questions
  • Participating in regular strategy meetings with management
  • Managing coverage for planned and unplanned absences
  • Designing and reviewing metrics and reports
  • Providing coverage on an as-needed basis
  • Providing the coaching and guidance on policies and procedures in order to promote risk awareness and a compliant environment
  • Ensuring proper procedures are in place to ensure that approvals are handled appropriately and timely
  • Knowledge of SEC and FINRA rules, and Firm Compliance policies and procedures
  • Knowledge of the DOL rule
  • Risk, Legal, Compliance or Internal Audit experience preferred
  • Strong leadership capabilities or previous supervisory experience
  • Excellent judgment and the ability to be discreet in all matters
  • Ability to effectively implement and manage employees for adherence to defined processes
  • Excellent analytical ability with attention to detail
  • Excellent interpersonal and communication(written and verbal) skills
  • Ability to follow specific directions and function independently or part of a team
  • Ability to work collaboratively with senior levels of management within the business, legal and compliance
  • Ability to interact with Management
  • Ability to thoroughly investigate and problem solve
  • Ability to identify issues and trends in order to provide recommended comprehensive solutions and remedies
  • Ability to see an assignment through from conception through completion
  • Ability to organize and prioritize work and meet deadlines
  • 5 or more years of industry experience
45

Count Team Supervisor Resume Examples & Samples

  • Ensures completion of daily drops, counts and impressments to ensure compliance with State and Federal gaming/cash handling regulations and internal controls
  • Manages and observes operations to detect errors and recommends changes in programs, routines, and quality control standards to improve operating efficiency
  • Forecasts departmental budgets, payroll, supplies, etc
  • Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies senior management and/or Security of all unusual events, circumstances, missing items, or alleged theft
  • One year experience in hard count, soft count or impressment operations
  • Knowledge of department machines to include BPS 1000 and Toledo Scales. Ability to learn new machines assigned to department to increase efficiency
  • Self-motivated with excellent organizational skills and attention to detail
  • Ability to push and pull heavy items and equipment
  • Obtain/maintain Michigan Gaming Control Board Level 1 Occupational License
46

Operations Team Supervisor Resume Examples & Samples

  • Quality Assurance/Process Improvement
  • Establish a team environment by coordinating/cooperating with peers, sharing recognition, supporting interdepartmental and company-wide objectives
  • Objectivity, professionalism and maturity
  • Must have Alorica client specific training
47

Optum Rx Senior Operations Team Supervisor Resume Examples & Samples

  • Monitor and assist in the overall quality of designated area including supervision, motivation, and development of associates
  • Communicate client expectations to supervisors
  • Identify and address performance concerns
  • Review and perform quality assurance audits
  • Monitor trends and performance changes concerning current or potential clients
  • Communicate trends, training needs and recommendations to supervisors
  • Assist supervisors with daily workflow and staffing levels
  • Participate in goal setting, incentive programs and reporting
  • Collaborate with IT and Telephony on system outages/concerns
  • Identify and develop team members for succession planning with MSO management
  • Minimum two years experience in a business-to-business and/or business-to-consumer environment required
  • Minimum one year lead or supervisory experience preferred
  • Basic knowledge of Word and Excel required
48

Team Supervisor Resume Examples & Samples

  • Minimum two years related experience required, preferably in a supervisory role. Related experience includes medical, technical, supervisory experience or documented satisfactory performance as a Red Cross Collections Technician/Specialist
  • Customer service experience required. Effective verbal communication and public relations skills are required
  • A current valid driver's license and good driving record is required. Flexible to work a highly variable schedule that includes extensive daily travel & frequent overnight trips
49

Team Supervisor Resume Examples & Samples

  • Proficient in English Language - can communicate competently and comfortably in a professional and personal context and can find different ways of formulating what he/she want to express
  • Excellent customer service/support skills
  • Ability to work well under pressure and professional demeanor
  • Must have proficiency with various software applications programs including Microsoft Word, and Excel
50

Team Supervisor Resume Examples & Samples

  • Provides direct supervision to operations personnel
  • Ensures the safe, clean and efficient operation of the warehouse to meet standards
  • May provide training and technical assistance in other departments
  • Will handle performance reviews, disciplinary issues, coaching/counseling and overall employee relations
  • Oversees Kronos coding, verifying time and monitoring attendance
  • Will schedule personnel and track staffing requirements
  • Matches the skill and background of personnel to work required
  • Assists in developing a program to train and motivate personnel for increased effectiveness
51

Hour Operations Team Supervisor Resume Examples & Samples

  • Staff Development, Mentoring
  • Daily Progress Reporting
  • Considerable experience managing 15 or more employees either in a supervisory role or the ability to demonstrate the following
  • Strong interpersonal skills including the ability to provide constructive feedback in a manner that results in improved performance
52

Team Supervisor Resume Examples & Samples

  • Provide direction, leadership, development and support to direct reports through empowerment, teamwork, on the job assignments and continuous improvement to meet current and future business requirements
  • Plan and manage the day-to-day allocation of resources (equipment, people, materials and systems) in order to efficiently, safely and cost effectively achieve performance targets as agreed with production management
  • Ensure that a high quality of products, services, housekeeping and hygiene standards are maintained and improved in the area
  • Review daily achievement of targets and report variances during on-the-floor and review meetings
  • Prioritize, request and ensure Maintenance and repairs are completed to maximize efficiency
  • Review daily maintenance effectiveness with his/her team members including Maintenance to identify opportunities for improvement
  • Coach employees in their development of knowledge and skills, providing timely feedback, guidance, and training to help them reach goals
  • Ensure focused improvement tools are effectively utilized in all problem solving situations to address root causes of failures and support continuous improvement activities
  • Facilitate seamless handoffs and communicate key information to peers, team members and Production Management
  • Understand internal and external regulations, procedures and policies and apply them fairly and consistently in accordance with established SOP’s
  • Manage relationships with internal/external customers, suppliers, colleagues and support services to ensure achievement of targets
  • Other duties as deemed necessary by Management
  • Work mandatory overtime as required
  • Flexibility to switch shifts as required
  • 2 or more years in food manufacturing with production floor experience
  • Detail oriented and able to multi-task
  • Strong interpersonal skills, positive attitude and the ability to communicate effectively at all levels
  • Experience in food processing, packaging, Quality, Supply Chain, and knowledge of GMP’s
  • Minimum 1 year of experience in Continuous Improvement environment. (Lean Manufacturing or TPM preferred.)
  • Ability to read and interpret documents such as SOP’s, BOL’s and safety documents
  • Understands the importance of safety and quality
  • Working knowledge of Microsoft Office, and Kronos timekeeping software
53

Team Supervisor Resume Examples & Samples

  • Focus on Customer Needs - In depth knowledge of key Cummins customers. Knowledge would include business strategies, organizational structures, geographic footprints, financial results, internal processes, and primary needs for effective segmentation. Anticipates and takes action to meet customer needs. Continually searches for ways to increase customer satisfaction. Knowledgeable of vital customer information required to make informed business decisions. Able to leverage network of customer contacts to attain customer specific information listed above as well as to attain customer specific information to provide a match between Customer needs and Cummins offerings to maximize sales opportunities. Consistently demonstrates ability to establish rapport, meet commitments, and develop effective working relationships with customers
  • Sales Calls - Able to formulate sales call plans, conduct calls according to plans, gather information to strengthen the sales position and progress through the sales process. Utilizes appointment and customer contact management software
  • Manage Customer Relationships - Develops rapport, builds trust, and creates value in relationships with customers and channel partners. Identifies decision makers and those influential in the decision process and effectively communicates with them. In managing this relationship, displays core values (e.g. empathy, etc.) and is able to adequately interrogate matter to identify root concerns. Awareness proficiency level plus, uses appointment tracking system, documents call plans, meeting notes and action items. Has established rapport, delivered on commitments, and developed a positive relationship with customers
  • Manage Customer Disagreements - Manages customer conflicts and disagreements through collaborative resolution
  • Sales Negotiation - Able to identify negotiating tactics used by customers and how to manage them. Familiar with Customer Market Profitability tools that can be utilized during negotiations. Can recognize the balance of power within a negotiation and has the skills to alter that balance. Drives toward collaborative relationships (i.e. win/win relationships)
  • Product Knowledge - Business-specific knowledge of what Cummins is trying to sell (features, benefits, applications, etc.). Knowledge of products and product lines. Able to represent the features and benefits to sell the products. Able to recognize customer needs and suggest product applications to solve problems and create benefits for the customer. Able to teach others to formulate effective messages and represent the features and benefits of the product
  • Account Planning - Able to identify support needs or service improvement needs of a customer. Can write goal statements that are specific, measurable, actionable, realistic and time based. Able to execute a strategy. Able to identify initiatives that will lead to achieving defined goals. Able to apply measures and track progress toward the goal. Familiar with Customer Market Profitability tools that can be utilized during account planning
  • Channel Awareness - Ability to identify needs of global channel partners to support customers more effectively. Understands the paths to market for Cummins products and communicates to and influences appropriately those within the channel that impact the customer relationship in order to support needs of customers. Suggests the development of policies, training, communication paths and programs to support channel partners to find alignment and achievement of local and global Cummins marketing strategies and organizational goals
  • Sales reporting and forecasting - Able to accurately report actual and project future sales and margin results by a relevant segmentation (i.e. product line, territory, customer or market segment)
  • Financial Understanding - Ability to collect, analyze, and interpret data from financial systems, as well as the ability to execute a business case. Knowledge of the leverage pricing has on financial results. Familiar with tax and duty structures
  • Bachelor of Science (or equivalent degree) in Business Administration or relevant discipline is required
  • Six Sigma Green Belt Certificate a plus
  • Completed or in the process of completing Sales Advisor certification in at least one market desirable
54

Reception Team Supervisor Resume Examples & Samples

  • Excellent Communication Skills
  • Ability to Multi-Task
  • Professional Composure
  • Customer Service Experience
55

Associate Group Leader / Team Supervisor Resume Examples & Samples

  • Provides management and direction to laboratory staff and resources for project activities and needs, oversee daily operations to monitor quality and project timelines, and assist in preparation and implementation of company policies, quality systems and training programs
  • Ensures responsiveness to the customer and overall, client satisfaction
  • Plans and monitors the progress and quality of projects by utilizing the financial and quality management tools available at PPD
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 6+ years) or equivalent and relevant combination of education, training, & experience
  • BS Degree with 6+ years, MS Degre with 4+ years, or PhD with 2+ years
  • Plus 1+ year of leadership responsibility
  • Ability to cultivate a collaborative work environment with a team
  • Knowledge of Immunoassays, ELISA, assay development, method development, assay validation
  • Experience with bioanalytical testing, running ELISA , Immunoassay , high throughput screening, 96 well plates or similar
  • Effective negotiating skills
  • Demonstrated knowledge of QA metrics of program base; ability to write and recommend changes to PPD SOPs
  • Ability to troubleshoot multiple systems/methodologies
  • Ability to independently optimize analytical methods
  • Understanding of basic financial terms and definitions as it applies to the business
  • Understanding of proposal and project scope as it relates to pricing, resource management and the impact on business
  • Project and time management skills
  • Effective written and oral communication skills as well as presentation skills
56

Prize Team Supervisor Resume Examples & Samples

  • Setup Prize Team equipment and allocate inventory to be used during games
  • Supervise Prize Team Staff to ensure they are performing duties assigned to them
  • Resolve issues guests have with prizes or Prize Team Staff
  • Restock Prize Team locations with prize inventory as needed
  • Help to collect guests' information through internal app or Ballpark app
  • Ensure all prizes and offers are fairly distributed to entrants
  • Responsible for safe return of all equipment and inventory after games
  • Survey fans waiting in line for Prize Teams and the surrounding areas
  • Any other duties as assigned by Analytics Department
57

Contractor Field Team Supervisor Resume Examples & Samples

  • Associate’s degree in a business, technical, or aerospace field, or equivalent (2 years of work experience for each year of education)
  • At least 3 years in a leadership role
  • Experience working with government/civilian customers
  • Current active DOD Secret clearance
  • Must be able to work any shift, as needed
  • Bachelor’s degree in a business, technical, or aerospace field
  • Experience working on HALE Aerial Vehicles
58

House / Strike Team Supervisor Resume Examples & Samples

  • Upholds the values and mission of the Tandem Hospital Partners family
  • Assures safe care at all times and upholds the commitment to care for each patient as a sacred trust
  • Demonstrates the ability to manage care within the established standards of nursing care and practice as defined by hospital policies the nursing profession
  • Conducts all activities respecting patient, family, and employee rights and expectations, realizing that primary patient needs take precedence
  • Adheres to all established facility/departmental policies and procedures
  • Attends and participates in all applicable facility meetings, training and development workshops
  • Acts as administrative representative for the organization
  • Exercises critical thinking in problem solving and presents ideas and solutions clearly and concisely for actual and potential situations
  • Interacts with the healthcare team, building relationships and establishing trust and rapport, to plan and deliver quality patient care
  • Develops and maintains working knowledge of local resources for improved patient care and discharge planning
  • Collaborates with physician and clinical staff, demonstrating appropriate admission, discharge and transfer procedures to move patients into observation or inpatient status from the ER
  • Leads service recovery efforts as needed for issues that arise at hospitals
  • Will provide leadership, direction, organization and daily management in the completion of the activities of a national multidisciplinary team
  • Will work with tele-medicine physicians during transitions of care
  • Will oversee or assist with the opening of THP facilities across the country, including but not limited to stocking, training, testing, and stabilization
  • Will ensure all hospitals are open on time and within budget
  • Will build effective partnerships and promote collaborative relationships between departments in THP
  • Will be accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and procedures
  • Other duties as assigned by the Director of Operations
  • Registered Nurse, in good standing, Compact licensed in the state of Texas with the ability to obtain a license in Indiana, Kansas and Oklahoma
  • Minimum 2 years’ experience in a hospital Emergency Department, with 3+ years preferred
  • Current BLS, ACLS, PALS or ENPC required
  • Experience using Electronic Medical Record and Electronic Medication Dispensing Unit (e.g. Pyxis)
  • Fluent in English, both written and oral
  • Commitment to the highest ideals of the nursing profession in caring for patients
  • Collaborative teamwork skills within an interdisciplinary group focused on patient care
  • Demonstrates strong interpersonal skills
59

Count Team Supervisor Resume Examples & Samples

  • Knowledge of AS/400 computer system, state operation of currency counting equipment, and 10-key calculator
  • Knowledge of cashiering or banking operations
  • Ability to communicate effectively with coworkers and management
  • Ability to identify different denominations of currency and quickly count and stock currency
  • Ability to bend, squat, reach and twist so as to be able to retrieve full and empty coin boxes
  • Ability to push/pull the drop cart, with assistance, which can weigh up to 2000 pounds
  • Ability to remain standing for majority of shift and make way around the Count Room in an efficient manner
  • The noise level in the work environment is moderate
  • Must be flexible to work varying shifts and time schedules as needed
  • Ability to communicate effectively with subordinates, coworkers and management
  • Ability to count and separate varying denominations of currency
  • Ability to motivate and direct the performance of subordinates
60

Field Team Supervisor Is-edmonton, AB Resume Examples & Samples

  • Ensure Health and Safety is the number one goal by following policies & processes and acting in a safe manner at all times
  • Ensure the appropriate equipment and manpower is ordered through dispatch for all upcoming projects
  • Create estimates for the clients
  • Supervise the day-to-day work of each project
  • Foster and maintain excellent customer relationships
  • Troubleshoot field and equipment concerns
  • Complete field audits and inspections and assist with incident investigations
  • Minimum 2-years high pressure experience
  • Minimum 2-years vacuum experience
  • Clean class 3 drivers’ license
61

Technical Team Supervisor Resume Examples & Samples

  • Drives world class EHS&R culture and performance into daily operations
  • Lead pilot plant employees on a rotational shift in meeting daily manufacturing needs
  • Implement, accelerate, and reinforce lean principles into existing and new manufacturing processes
  • Supports training on key manufacturing concepts
  • Work in concert with other General Supervisors to plan, organize and lead manufacturing activities and procedures
  • Minimum of three (3) years of manufacturing experience
  • Experience leading and/or participating on Six Sigma projects or Lean Manufacturing activities
  • Supervisor experience
  • Experience with manufacturing production reporting systems
  • Strong communication skills and ability to interact on a broad basis (internal customers, employees and plant leadership)
62

VCM Team Supervisor Resume Examples & Samples

  • Manages performance and behavior of 10-15 Amazon Associates through effective 1:1 meetings, coaching, and mentorship
  • Reviews and analyzes performance metrics to identify areas of opportunity that will drive performance improvement
  • Manages schedules, monitors adherence, time-off planning, and attendance in partnership with Workforce Management
  • Participates in daily Kaizen events to identify and implement process improvement change initiatives
  • Conducts Seller interaction audits and provide coaching to improve performance
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions
  • Minimum of 3 years supervisory experience in a customer service environment, experience within a contact center preferred
  • Fosters a positive team environment and collaboration within the site
  • Demonstrates effective, clear and professional written and oral communication
  • Ability to embrace constant change with flexibility and good grace
  • Advanced computer skills using a variety of programs highly desired
  • Significant email and online Seller/ customer service experience preferred
63

Team Supervisor, Study Management Resume Examples & Samples

  • Ensure the team and department delivers on client commitments in accordance with World Class Project Management and Service Excellence
  • Strong planning, organizational, and problem solving skills
  • Demonstrated experience in team building, influencing and conflict resolution
  • Demonstrated strong customer service skills
64

Team Supervisor Resume Examples & Samples

  • Have exemplary personal conduct that demonstrates integrity, commitment, judgment and courtesy to all co-workers, customers and vendors
  • Promote and support highest level of safety, both personally and with others, throughout daily activities
  • Support the development of lean manufacturing processes; continuous improvement, standard work, visual controls, value stream mapping, training and employee involvement
  • Select and apply appropriate Continuous Improvement tools aimed at improving line capacity, production line efficiency, process reliability, mean time between failure and other key measures
  • Drive lean training and implement a lean toolkit utilizing PDCA; quick changeovers; operator care, Kaizen, problem solving, 5S, etc
  • Actively reinforces key continuous improvement concepts through coaching and auditing across the organization
  • Demonstrates high energy and professional confidence and the ability to drive results
  • Communicate effectively with other departments and internal and external customers
  • Works with Maintenance and Process Engineering Departments to establish operational “Best Practices”
  • Takes actions to control emergency situations and ensures appropriate management personnel are notified
  • Be wholly responsible for the plant in the absence of production managers and other staff members
  • Bachelor’s Degree in Engineering or a technical field preferred. Demonstrated capability, experience, and education may substitute for the degree
  • Minimum of three (3) years of front line supervisory experience in a manufacturing facility required
  • Working knowledge of Lean Manufacturing principles preferred
  • Experience leading problem solving or being involved with continuous improvement teams preferred
  • Familiarity with the operation of plastic processing equipment to include: extruders, blenders and winders preferred. Must also be familiar with office equipment to include computers, copiers, and fax machines
65

Frac Team Supervisor Resume Examples & Samples

  • Provide daily direct and indirect oversight to our crews, as well as a consistent resource to our customers onsite
  • With Manager and HR approval, ability to provide team members corrective action and coaching information in order for them to improve their job performance
  • Maintains all paperwork for assigned shift, including Job Safety Environmental Analysis, order forms, time sheets, daily logs and other paperwork assigned by supervisor
  • Coordinate shift scheduling for team members
  • Willingness to learn, follow, and enforce operations and safety rules for customer locations and enforce these policies daily
  • Follow Pilot Thomas’s incident and accident reporting procedures - Leads all team meetings
  • Ensures all team members are meeting Pilot Thomas and customer expectations
  • Follow and enforce all Pilot Thomas and customer safety procedures and protocols as per approved Standard Operating Procedures
  • Safely navigate all roads in all weather conditions
  • Ensures good housekeeping practices are adhered to in work area and in company vehicles
  • Ability to work well under pressure and deal tactfully with others at all times
  • Ability to communicate effectively, prioritize, multi-task, manage time, organize and execute tasks in a high-pressure environment with customers and team members on Frac location and in an office location
  • Strong personal and customer service skills
  • Understands all facets of Frac Fueling, including shift paperwork requirements
  • Ability to deliver results through others and leads by example
  • Special projects as requested
66

Team Supervisor Resume Examples & Samples

  • Supervise staff, including training and performance
  • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors
  • Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times
  • Minimum two years of supervisory/leadership experience
  • Driver’s License required
  • Good verbal communication skills, and the ability to effectively discuss procedures and medical issues with patients, families and physicians
  • Previous apheresis or dialysis experience is strongly preferred
  • Customer service experience, effective verbal communication and public relations skills are preferred
  • Flexibility to work long, irregular hours and frequent schedule changes is required
67

Team Supervisor Resume Examples & Samples

  • Must have 7 + years of experience in Capital Markets IT projects, with experience in dealing with trading and market data and/or knowledge of trade processing/settlement of Capital Markets or Corporate Banking instruments
  • Working knowledge of Actimize Surveillance tools
  • Must have 3 + years supervisory experience in Global Markets IT or Compliance IT
  • Should have excellent knowledge of Databases: SQL or Data Warehousing, ETL, OLAP and database systems like Oracle and MS-SQL Server
  • Knowledge of programming language helpful: Actimize, Java, JSP,
  • Knowledge of Web architecture helpful: web servers & application servers, including HTML, XML, XSL
  • Excellent written and spoken English
  • Pro-active and Team Oriented approach
  • Bachelor’s degree in Computer Science or related field
  • Ability to manage conflicting requests on time in a continually fast moving environment
  • Self-motivated, ability to work independently while fully functioning with a team environment
68

Neighborhood Marketing Team Supervisor Resume Examples & Samples

  • Driving the team to designated neighborhoods for marketing shifts
  • Helping to coordinate logistics with mapping and tracking; handling permit logistics and script and flyer maintenance
  • Organizing field lead sheets
  • Verifying leads gathered during each shift
  • Tracking and entering marketing data into corporate database in a timely manner
  • Hit identified bonus goals and metrics
69

Customer Development Team Supervisor Resume Examples & Samples

  • Create a productive, high-energy, and achievement oriented team environment
  • Continuously reinforce our core values and purpose with members of your team
  • Define outcomes with clarity so everyone understands the definition of success and expectations for the role
  • Focus on the unique talents and strengths to drive personal development and growth for each of your team members
  • Provide accurate and timely feedback and validation on a regular basis for key performance measures and
70

Field Team Supervisor, Beale AFB Resume Examples & Samples

  • Associate's degree in business, technical, or aerospace field, or equivalent (2 years of work experience for each year of education)
  • At least 7 years of aircraft production experience with structural assemblies, mechanical, electrical, and subsystems assembly and test
  • Current active DoD Secret clearance
  • Bachelor's degree in a business, technical, or aerospace field
  • Experience working on DoD technical orders and contract ground operations procedures
71

Accounts Team Supervisor Resume Examples & Samples

  • Supervising, supporting and training Finance Administration staff
  • Timely and accurate billing with specific responsibility for the billing of selective maintenance customers
  • Assist in monthly, quarterly, and annual reporting
  • Management of credit control – ensuring cash flow and debtor targets are met
  • Purchase ledger functions – Supplier payments, supporting segregation of duties, adherence to authority levels, and overseeing that expense claims are processed within the company expenses policy
  • Daily usage of Sage Accounts
  • Banking and purchasing processing/authorising – delivering strong control and ensuring cash and bank is routinely reconciled
  • General financial support - working with the Business Controller for North region across broader regional activities as appropriate
  • Experience in working independently and being a self-starter
  • Previous experience in sales & purchase ledger reconciliation essential with a good working knowledge of the general ledger
  • Supervisory experience would be ideal
  • Working knowledge of Sage systems desirable
  • Flexible approach to work
72

Team Supervisor Resume Examples & Samples

  • 6-10+ years’ of relevant work experience
  • Advanced degree(s) is/are a plus
  • The ideal candidate has experience in Aerospace with engine related engineering, maintenance, inspection, or manufacturing operations experience
  • Well versed in Microsoft Office programs
  • Previous military experience and SAP experience is a plus, but not required
  • Previous supervisory experience is highly preferred with a demonstrated ability to obtain desired results
  • The successful candidate will demonstrate excellent verbal, presentation, writing and interpersonal skills. The ability to lead teams is required
  • Candidate must be self-motivated and possess a strong customer focus. Possible international and domestic travel may be required
73

IPO / Unit Team Supervisor Resume Examples & Samples

  • Must have a bachelor’s degree with major coursework in criminal justice, the social sciences, or the behavioral sciences
  • Complete the official State of Kansas application form at https://admin.ks.gov/services/state-employment-center/sec-home/state-employment/online-application
  • Submit additional required documents, including transcript(s) and tax clearance certificate, by 4:00 p.m. on the date that posting closes to the specific recruiter designated on this job announcement
  • Online State of Kansas Application form
  • College Transcript(s)
74

Quoting Team Supervisor Resume Examples & Samples

  • Reviews, manages and updates policies and procedures along with workflows of the quoting department to ensure efficient, timely and accurate quoting and manage other responsibilities throughout the department. Oversee any book roles to insure aquatic completes and submits applications to eligible and appropriate carriers; obtains client signatures on all applications and, when necessary, affidavits; follows up to ensure timely receipt of quotes and policies. Bills all policies and prepares finance agreements when requested. Verifies accuracy of Direct Bill cancellations, determines reason for cancellation. Reviews walk-in payments and verifies acceptability; processed as appropriate, provides receipts to payers and accounting. 50%
  • Prepares proposals as needed for account managers or producer review. Informs and educates account manager on company changes. 20%
  • Provides support to agency workflows to benefit clients and to reach agency’s business goals. Attends association & company-sponsored classes to stay abreast of products, pricing and coverage changes within the company & industry contracts. Assists or completes other tasks as directed by the operations manager. 20%
  • Provides input for staff performance management. Resolves routine personnel problems and provides support in counseling or disciplinary actions. Assists with interviewing potential candidates and in making hiring decisions. May manage time and attendance for staff. 10%
  • Ensures compliance with all banking laws, rules, regulations and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties
  • 3-5 years Insurance experience
  • Demonstrated ability in decision making, handling difficult situations, initiative and leadership
  • Knowledge of AMS360, rating programs and all MS Office products and ability to quickly learn most Windows applications
  • Strong organizational, planning, analytical, and interpersonal skills
  • Supervisory/management skills
75

Ocean Operations Team Supervisor Resume Examples & Samples

  • Manage daily customer service activity within their respective customer service team
  • Serve as the first point of escalation for customer queries/problems that customer service representatives in the team are unable to close or resolve
  • Ensures customer service coordinators adhere to the Damco philosophy of personal and local customer service
  • Ensure staffing levels within their respective cluster are adequate to deliver required level of service
  • Provide tools and training required for staff in order to deliver excellent customer service
  • Work closely with Damco Branch and Sales manager to develop sales and servicing strategies that enables the branch to meet its budgetary requirements
  • Ensure all file closing is done in a timely manner across the servicing cluster, maximizing profitability and addressing issues that could affect profitability in the future
  • Communicate operational and commercial needs of the branch and the branch’s clients to overseas colleagues, guaranteeing operational consistency and customer satisfaction
76

Team Supervisor Resume Examples & Samples

  • Master’s Degree and 1 year of experience in mental health setting required OR four (4) years of consecutive direct and relevant experience at Telecare program required
  • Licensed by the State of operation as a Licensed Clinical Social Worker; Licensed Marriage, Family, Child Counselor; or Psychology
  • One (1) year supervisory experience required
  • Sensitivity to multi-cultural populations and issues is required
  • Must be CPR, ProAct or CPI and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
  • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
  • Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
  • Functions as scheduling coordinator and Treatment Plan supervisor for the Team; assures coordination of clinical and administrative team functions including scheduling of staff and members
  • Directs the day-to-day clinical/administrative operations of assigned team, assuring all members receive services as indicated in the treatment plan
  • Oversees and monitors accuracy of medical records
  • Safeguards member confidentiality
  • Assists in coaching staff and in ongoing staff development efforts
  • Uses person centered approaches and can supervise others in their use
  • Understands payer documentation requirements and can supervise others to meet these requirements
  • Develops, updates and implements individual service plans
  • Partners with leadership to identify and mitigate risk
  • Provides clinical supervision using recovery and psych rehab philosophy
  • Abides with established policies, procedures and standards of care in accordance with published ACT Standards
  • Provides consistent supervision for the purpose of providing support, feedback, clinical consultation, and clear expectations for meeting job standards and promotion of professional growth
  • Promotes a high involvement culture by exhibiting an ability to align team around common objectives in order to ensure contract outcomes, ACT fidelity, and organizational standards are met and maintained
  • Responsible for ensuring staff documentation, assessments, and paperwork, meet federal, state, county, and organization standards and timelines
  • Ability to work effectively as a member of a multidisciplinary team
  • Clinical philosophy and administrative practices must align with and promote Telecare Recovery beliefs, mission, and vision
  • Ability to train, empower, and lead staff to embody above elements in daily interactions with colleagues, members, and other service providers
  • Thorough understanding the rights of persons served and related legal processes
  • Ability to assess safety risks
  • Excellent driving skills
  • Ability to easily build rapport
  • Within 3 months of employment, ability to apply financial requirements for billing and learn billing codes
  • Ability to audit progress notes and treatment plan for payer compliance and quality
  • Familiarity with stages of change and motivational interviewing
  • Within 3 months, ability to apply strength based supervision
77

Team Supervisor, Study Maintenance Team Resume Examples & Samples

  • Supervise staff including but not limited to
  • Proven record of driving continuous improvement
  • Demonstrated a high degree of initiative and ability to work collaboratively
  • Proven track record of successful project completion
78

Technical Team Supervisor Resume Examples & Samples

  • Provide technical leadership and direct staff to ensure delivery of high quality designs and consistent product delivery to meet budgets, schedules, and expectations
  • Manage engineering resources within your team and within cross-functional project teams
  • Manage research & development projects assigned to this functional line
  • Monitor and ensure consistent product delivery on customer and research & development projects for Automatic Train Control deliverables
  • Develop the team and team members to achieve full potential in assigned roles
  • Establish employee performance objectives and conducts performance reviews
  • Create and implement career development plans to improve employee performance, skills, motivation, and engagement
  • Work with other international Tools teams to standardize processes and support reuse and sharing of products between the teams
  • You possess a Bachelor's Degree in Computer Engineering, Computer Science, Software or Electrical Engineering or related discipline; A Master’s Degree will be an asset
  • You possess five (5) to ten (10) years of technical project management and supervisory experience in transportation, engineering, software development, or a related field
  • You demonstrate a proven track record of successful project completion on schedule and within budget
  • You possess extensive experience leading project engineering teams
  • You demonstrate the ability to operate independently while establishing strong working relationships with co-workers and cross-functional teams
  • You possess critical attention to detail and deadlines, and are self-motivated
  • You demonstrate the ability to adapt well to change in direction and priorities in a project and deadline-oriented environment
  • You demonstrate excellent written and verbal English communication skills
79

Team Supervisor Resume Examples & Samples

  • Managing team of 6 FTEs
  • Optimisation of House CCP IM and VM obligations
  • Develop effective relationship with BRM financing desk - the departments most important internal client
  • Regulatory Reporting - interpreting regulatory directives, building automated solutions where possible, and ongoing maintenance of existing reporting responsibilities
  • Build strong front to back product and process understanding and journal flows
  • Understanding the Global Inventory Management (GIM) system - booking models, downstream reports and consumers
  • Setup of structured note trades, processing lifecycle management for structured notes
  • Maintaining a strong network with all internal clients across Ops, FCG, IT, Legal / Compliance and Credit
  • Owning and delivering on adhoc queries / risk reports / projects / from Operations senior mgmt. and BRM
  • Identification and escalation of control-related issues, develop procedures/solutions to close gaps. Implement business process improvements through LEAN initiatives to enhance the efficiency of the tasks while minimising risk
  • Sound Repo, Stock Loan, Funding, and Clearing front to back knowledge
  • Understanding of the Firms books and records, trade flows, and trade lifecycles
  • Effective management skills - both for on location staff and remote Eclerx Vendor support and mgmt
  • Strong organisational, time management skills and good analytical skills. Ability to meet strict deadlines in a fast-paced environment
  • Ability to think laterally, and recognise opportunities for system/process improvement
  • Strong communication/relationship building skills
  • Degree or equivalent educated (2.1)
  • We expect that likely candidates may have developed the necessary competencies in a similar role over a 5-7 year period
80

Team Supervisor Resume Examples & Samples

  • Minimum two years related Phlebotomy or blood banking experience required
  • Supervisory experience highly preferred
  • Related experience includes medical, technical, supervisory experience or documented satisfactory performance as a Collections Specialist. Customer service experience required
  • A current valid driver's license and good driving record is required. Proficient with Microsoft office applications