Supervisor Ops Resume Samples
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Supervisor Ops Resume Samples
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LY
L Yost
Lloyd
Yost
9100 Crist Tunnel
Boston
MA
+1 (555) 170 7960
9100 Crist Tunnel
Boston
MA
Phone
p
+1 (555) 170 7960
Experience
Experience
New York, NY
Supervisor Ops
New York, NY
Purdy-Veum
New York, NY
Supervisor Ops
- Assist in maintaining compliance with Process Safety Management (PSM)
- Aid with the development of improvement projects
- Review and process Management of Change documentation
- Evaluation of company and contractor safety practices and performance
- Perform cost tracking and cost optimization of plant processes
- Ensure ongoing training and development of employees
- Participation in emergency response roles and training
San Francisco, CA
Supervisor, Tech Ops
San Francisco, CA
Bechtelar, Carter and Prohaska
San Francisco, CA
Supervisor, Tech Ops
- Assist in developing and managing the annual quality department plans and associated forecasts and budgets
- Performs complex field jobs and handles challenging customer service issues through effective verbal communications
- Oversees contractor badging process, and conducts installation vendor compliance inspections
- Coordinates with contractor companies, TWC warehouse and Technical Support Center to facilitate daily capacity shifting
- Coordinates with contractor companies, Spectrum warehouse and Technical Support Center to facilitate daily capacity shifting
- Oversees contractor onboarding process and conducts contractor compliance inspections
- Maintains employee work history and reviews and approves Kronos time keeping records
present
Phoenix, AZ
Supervisor, DST Ops-packing
Phoenix, AZ
White Group
present
Phoenix, AZ
Supervisor, DST Ops-packing
present
- Maintains and builds a strong team that emphasizes teamwork among the leaders and drives strong communication between the shifts and among peers
- Develops efficient space planning for the storage areas
- Provides direct and administrative supervision to the inbound or outbound team
- Supports and drives a safe and clean safe work environment
- Accomplishes all responsibilities by effective planning and execution from all teammates within departments ensuring the utmost possible quality, safety, cost and delivery
- Continuously learn, coach and deploy teammates on Continuous Improvement Tools and Techniques
- Performs random checks of customer orders to ensure the accuracy of quality and quantity in an order
Education
Education
Bachelor’s Degree in Accuracy Required
Bachelor’s Degree in Accuracy Required
Rowan University
Bachelor’s Degree in Accuracy Required
Skills
Skills
- Knowledge of CO2 EOR operations
- Strong prioritization and planning skills
- Excellent communicator with the team, operations, and commercial groups
- Able to work in a fast paced environment, frequently under pressure, on multiple tasks
- Strong communication skills
- Ability to handle multiple tasks
- Strong background in safe work practices and active participation in safety program
- Previous experience with gas processing practices and procedures
- Self-starter and high drive for results
- Experience in Microsoft applications and well versed in making/generating presentations
12 Supervisor Ops resume templates
Read our complete resume writing guides
1
Supervisor, Ops Resume Examples & Samples
- Interprets and applies organizational policies and procedures
- Ensures effective coordination occurs within assigned work group and with other work groups
- Concepts, principles and practices of assigned functional area
- Promoting effective coordination between work groups
- Read, interpret, analyze and apply information from job-related publications
- Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes
- Interpret and apply policies
- Bachelor's Degree in Business Administration and a minimum of two (2) years experience in operations, including one (1) year in a team lead position in the in the financial services industry
2
Supervisor, Tech Ops Resume Examples & Samples
- Conducts quality assurance inspections on subordinates to ensure high quality of work has been performed and appropriate procedures are being properly followed. Inspections include site visits and customer interactions to determine craftsmanship and interpersonal skill level used to appraise development needs
- Acts as a liaison with various departments or vendors to maintain effective communications and customer service
- Reviews daily/weekly/monthly reports to evaluate the quality and quantity of work performed by subordinates or to the management team of authorized and approved contractor companies. Provides appropriate performance feedback to influence positive performance
- Specific to oversight of InHouse (when assigned)
- Specific to oversight of Contractors (when assigned)
- Oversees contractor onboarding process and conducts contractor compliance inspections
- Must possess comprehensive knowledge of, and be able to effectively and efficiently troubleshoot problems with, video, high speed data, voice services including Signature Home and Intelligent home services provided by TWC
- Must be able to present materials to large groups in a comprehensive and efficient manner
- Must possess excellent problem solving skills
- Must be able to work independently with minimal supervision.EDUCATION
- High School diploma or equivalent (GED) required
- Electronics course work preferred
3
Supervisor, Tech Ops Resume Examples & Samples
- Supervises, coaches, schedules, motivates, and issues corrective action, when appropriate, to technicians. Includes recognizing, practicing and enforcing safety rules and procedures
- Supervises complex field jobs and handles challenging customer service issues through effective verbal communications
- Maintains inventory of tools for the technicians and reorders when required
- Conducts monthly field safety checks on assigned employees to ensure a high quality of work has been performed and safety procedures are being properly followed
- Conducts monthly metric and standard reviews for technicians
- Conducts weekly meetings with team
- Inspects service vehicles on a monthly basis for sufficient stock of equipment and tools, neatness and ensures proper maintenance of the vehicle
- Provides weekly reports to the manager of the number and types of jobs inspected and the percentage of discrepancies as well as trends within the department
- Routinely conducts field observations to coach and better understand obstacles, issues, etc
- Maintains employee work history and reviews and approves Kronos time keeping records
- Cultivates a positive and respectful work environment through employee education, positive reinforcement, modeling behaviors, providing adequate work tools, and administering policies fairly and consistently
- Bachelor's Degree in a related field is desirable; a minimum of 3 years of experience; or equivalent combination of education and experience. Minimum of three (3) years CATV experience required supervisory experience a plus, or equivalent trainer’s experience
- Experience with RF, CATV and Digital technologies
4
Supervisor Entertainment Costume Ops Resume Examples & Samples
- Manage Supervisors and hourly Costumers in the Costume venues including delegation of projects and duties, assignments for ongoing development, and process improvement and implementation
- Oversee the costume operation including: monitoring and motivating staff; facilitating inter- departmental communication; developing and implementing standard operating procedures; coaching, monitoring and tracking the staff’s work processes; instructing and guiding costume staff in required daily techniques, work goals, and procedures
- Responsible for labor and non-labor budgets including the development for new and on-going projects. Monitors labor/training budgets and report to Senior Manager. Responsible for tracking and reconciliation of costs; generates and/or gives approval of purchase orders and purchase requisitions. Supports multiple budgets, venues, and client groups
- Lead Costume staff and Entertainment Management partners on solutions to costume issues. Ensure all costumes are properly maintained. Oversee operational inventories and ensure orders are initiated as needed. Maintain quality control for all costume pieces
- Interface with 3rd party licensors, vendors, and client groups to ensure that assigned goals and standards are met
- Maintain team member schedules with Supervisors. Perform proper and timely administration of daily payroll/time keeping. Maintain staffing levels and hire new team members as needed
- Communicate consistently with the salaried/seasonal staff by giving feedback for both recognition and improvement daily
- Communicate with management and hourly team members, keeping communication open to maintain positive team member relations. Provide timely performance reviews to team members. Ensure supervisors apply discipline according to company and department procedures
- Ensure that collective bargaining agreements are upheld by partnering with Human Resources and Labor Relations in providing input, addressing issues and maintaining positive union relationships
- Minimum 5 years of operations management and team leadership experience
- Experience in Costume technology, fabrication and design
- Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
- Experience with costume design, production, and repair preferred
5
Supervisor, DST Ops-packing Resume Examples & Samples
- Creates and implements appropriate operating systems and audits to support the accuracy of sales order fulfillment
- Associate's degree (A. A.) or equivalent from two-year college or technical school; or high school diploma/GED , three to five years of related experience and/or training in a distribution or warehouse environment; or equivalent combination of education and experience
- Ability to travel as may be required
6
Supervisor, Encode / QC Ops Resume Examples & Samples
- Support the Encode/QC Operations Manager in day to day activities
- Oversee operations staff including handling performance reviews and employee issues, creating monthly schedules, assisting with day to day operations and conducting training sessions
- Work directly with Encode/QC Operations Manager and Project Manager to ensure monthly metrics are accurate
- Manage the creation and publication of standard operating procedures to ensure the operation achieves and exceeds its reliability goals and service level agreements
- Assist with any project management related to testing, roll-out, and implementation of new systems or procedures
- 1 - 3 yrs experience in a leadership role in a fast paced environment requiring troubleshooting and process skills, and exhibiting an ability to effectively lead, prioritize and adapt to changing scenarios
- 3 yrs experience in a broadcast, post production or digital media prep environment
- A track record of meeting or exceeding performance expectations
- This position requires the ability to work any scheduled time, including nights, weekends and holidays to support the 24x7 media prep environment
- 3 – 5 yrs experience in a supervisory role in the broadcast/media industry
- 3 – 5 yrs experience exhibiting overall understanding and knowledge of the video post-production process, media operations, and/or digital video deliveries for broadcast
- Extensive and significant experience, understanding and knowledge of digital broadcast and production technical systems, standards and processes
- Technical experience with media asset management and workflow systems
- Excellent communication and interpersonal skills, detail oriented and motivated team player
7
Supervisor, Tech Ops Resume Examples & Samples
- Performs complex field jobs and handles challenging customer service issues through effective verbal communications
- Acts as a liaison with inter-company departments to maintain effective communications and customer service
- Proficiency in using necessary tools and equipment, including but not limited to screw drivers, pliers, shovels, ladders, various test meters, SLM, VOM, DVM, leakage detection and 2-way radio
- Familiarity with OSHA, FCC and Time Warner Cable supervisory and office procedures, programming choices and prices
- Knowledge of National Electric Codes related to construction, maintenance, materials and design
- Minimum of three years’ experience as a Service Technician in the cable industry or related experience preferred
- Demonstrated performance of consistently meeting TWC quality standards required
8
Supervisor, EIS Field Ops Resume Examples & Samples
- Effectively direct maintenance activities and personnel to assure all assigned maintenance is performed safely and effectively, by qualified workers, and in accordance with customer approved procedures and schedules. � Activities being supervised may be at any Exelon affiliate or external customer including nuclear and non-nuclear generation facilities, regulated utility infrastructure or other industrial facilities
- Participate in various aspects of work control coordination, scheduling, and engineering meetings, to ensure that work is properly assigned, planned and ready to execute
- Effectively communicate and address plant and personnel issues to the appropriate levels of EIS and station management. Foster open communications and collaboration between all organizations internal and external to EIS
- Oversee project and maintenance activities of multidisciplinary team in regards heavy industrial services and maintenance, mobilization of equipment and tooling as well as interfacing with site management and specific contract personnel. Satisfy contractual obligations, meet project milestones and optimize short-term and long-term company profit by effectively managing and facilitating resources
- Understand, support, and administer all EIS processes, such as the training program, surveillance program, procedure revisions, and CAP to ensure effective work practices. Identify and support improvement opportunities and development, implementation and performance monitoring of all corporate and site Business Goals and objectives
9
Supervisor, Tech Ops Resume Examples & Samples
- Supervises, coaches, schedules, motivates, and disciplines cable technicians. Includes recognizing, practicing and enforcing safety rules and procedures
- Performs complex field jobs and handles challenging customer service issues through effective verbal communications
- Maintains inventory of tools for the technicians and reorders when required
- Conducts monthly field safety checks on assigned employees to ensure a high quality of work has been performed and safety procedures are being properly followed
- Conducts monthly performance reviews for technicians that are assigned to them
- Acts as a liaison with inter-company departments to maintain effective communications and customer service
- Provides feedback to Technical Operations Manager on technician performance
- Reviews weekly productivity reports to evaluate the quantity of work performed by subordinates
- Inspects service vehicles on a monthly basis for sufficient stock of equipment and tools, neatness and ensures proper maintenance of the vehicle
- Is knowledgeable of and committed to a diverse workforce and supports the Division EEO/AA goals
- Cultivates a positive and respectful work environment through employee education, positive reinforcement, modeling the behavior, providing adequate work tools, and administering policies fairly and consistently
- Routinely rides with technicians to coach and better understand obstacles, issues, etc
- Routinely floats between assigned systems to have a regular presence and to provide support in each system
- Balances time in the field with minimal time in the office
- Performs other duties as assigned
- Minimum of three years experience as a Service Technician in the cable industry or related experience preferred
- Demonstrated performance of consistently meeting Charter quality standards required
10
Supervisor, EIS Field Ops Resume Examples & Samples
- Effectively direct maintenance activities and personnel to assure all assigned maintenance is performed safely and effectively, by qualified workers, and in accordance with customer approved procedures and schedules. Activities being supervised may be at any Exelon affiliate or external customer including nuclear and non-nuclear generation facilities, regulated utility infrastructure or other industrial facilities
- Provides safe and efficient utilization of multi-craft workforce, equipment and materials to operate and maintain plant facilities and complete outages and projects at minimial cost
- Responsible for daily supervision, monitoring, coaching and appraising of up to 20 craft associates to ensure a productive workforce in compliance with company policies, procedures and collective bargaining agreement
11
Ops D / R Supervisor Resume Examples & Samples
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast Members
- Train Cast Members in established methods and procedures and update all cast members on new Policies and Procedures
- Responsible to supervise Cast members engaged in work activities of the various Operations’ areas
- Create maintenance requests by filling out work orders
- Control and account for all housekeeping keys as per standards
- Review workflow, staffing levels, and assign work to staff
- Conduct/Monitor daily shift meetings with staff to communicate marketing promotions, company news updates and policy/procedure changes
- Investigate and help resolve guest complaints or concerns in accordance with company and departmental policies and procedures
- Delegate emergency and non-emergency calls of housekeeping as needed
- Conduct daily performance reviews for all areas through hands on supervision
- Monitor attendance and take corrective action as needed
- Schedule department staff for proper coverage in all areas according to business needs
- Administer frontline reviews
- Motivate top performance through positive coaching and administer corrective counseling when necessary
- Inventory departmental supplies/uniforms and requisition as needed for all areas
12
Supervisor Ops Resume Examples & Samples
- Oversee plant processing and compression operations
- Troubleshoot process and/or compression upsets
- Optimize NGL and fuel manufacturing processes
- Act as primary Kinder Morgan contact for contract compression operations
- Operator scheduling
- Assist in maintaining compliance with Process Safety Management (PSM)
- Review and prepare operating and maintenance procedures
- Review and process Management of Change documentation
- Participate in Process Hazard Analysis (PHA’s)
- Perform cost tracking and cost optimization of plant processes
- Collaborate with operations and maintenance personnel to solve technical problems
- Aid with the development of improvement projects
- Evaluation of company and contractor safety practices and performance
- Ensure ongoing training and development of employees
- Participation in emergency response roles and training
- Participation in on-call rotation during the week and during weekends
- Must be able to respond to field or plant emergencies within 15 minutes when on call
- Proven track record in managing oil and gas operations in a safe and efficient manner
- Knowledge of CO2 EOR operations
- Excellent communicator with the team, operations, and commercial groups
- Able to work in a fast paced environment, frequently under pressure, on multiple tasks
- Well developed interpersonal skills
- Experience in Microsoft applications and well versed in making/generating presentations
- Must be able to work with a team, take direction from supervisors, keep required work schedules, focus attention on details
- Required to carry a company provided cell phone/pager, and be available to respond during working and non-working hours
- Previous experience with gas processing practices and procedures
- Strong background in safe work practices and active participation in safety program
- Self-starter and high drive for results
- Strong prioritization and planning skills
- Engineering or advanced technical degree
- Experience / specific knowledge: 10 years minimum experience in oil and gas industry
13
Supervisor, Tech Ops Resume Examples & Samples
- Performs or assists with difficult field jobs and handles customer service complaints related to installation, repair, or disconnection of all Spectrum services
- May be required to effectively interface with the management representatives of Spectrum approved and authorized field contractor companies
- Coordinates with contractor companies, Spectrum warehouse and Technical Support Center to facilitate daily capacity shifting
- Supervises Spectrum QA effort of installation vendor jobs
- Must possess comprehensive knowledge of, and be able to effectively and efficiently troubleshoot problems with, video, high speed data, voice services including Signature Home and Intelligent home services provided by Spectrum
14
Supervisor Tech Ops Resume Examples & Samples
- 5+ years IT support experience
- WAN/LAN troubleshooting experience
- Solid working knowledge of the most current released version or the most immediate predecessor of Microsoft Office and related Microsoft products (PC and Mac)
- Windows 7 and OSX 10.x troubleshooting and support experience
- Knowledge and experience using Windows Deployment Server (WDS) for imaging PC laptops/desktops
- Knowledge of IT ticketing systems, Jira Service Desk preferred
- Knowledge and experience of 2 Factor Authentication/Token VPN
- Knowledge of Active Directory, group policy, VOIP, Symantec PGP Full Disk Encryption for both PCs and Macs
15
Supervisor, Client Ops Resume Examples & Samples
- High detail and coordination skills required; able to accurately exchange/ track with high volumes of data and manage timely status updates with multiple internal and external stakeholders. Prepares regular status reports and distributes internally and externally if necessary
- Tracks key project milestones and raises the appropriate flags to ensure timely execution of deliverables
- Exercises discretion when presented with sensitive and/or confidential information (e.g. financial information, personnel information, etc.)
16
Supervisor, Global Client Ops Resume Examples & Samples
- Internalizes and coordinates inter-project dependencies, including projects outside of assigned responsibilities
- Solid written and communication skills
- Detail orientations with strong independent project management and time management skills
17
Operations Supervisor Mobile Centrifuge Ops Resume Examples & Samples
- Travels as dictated by business needs
- Performs other job responsibilities as assigned or apparent
- Experience in health and safety and environmental and regulatory compliance
- Thorough knowledge of the technical aspects of the Solids Control field, including experience in trouble-shooting equipment issues, maintaining equipment, running proper tests and procedures, and accurately logging test results
- High School Diploma or G.E.D
- Minimum of 3 years of technical and operational experience in the Solids Control field
- Ability to liaise with current and prospective customers to add value and problem solve
- Ability and willingness to work on projects individually, as part of a team, and as a team leader
- Ability to foster an achievement-oriented culture where employees are motivated and rewarded for both individual and team contributions
- Good customer services skills to meet and exceed customer expectations; acts in a professional, courteous and cooperative manner toward customers and co-workers; works with a sense of honesty and trustworthiness
- Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner
- Good follow through ability; adheres to work schedule and follows through on challenges as they arise
- Maintains a feeling of pride in work; strives to achieve all goals
18
MB Correspondent Ops Prod Supervisor Resume Examples & Samples
- Oversees a QC function of approximately 10 employees and is responsible for leading, planning, organizing and directing the QC management team
- Provides guidance and offers expertise to team within the QC organization. Develops the skills of QAO Specialists through a combination of goal-setting, delegation, one-to-one coaching, counseling and performance management
- Ensures compliance with Chase, LOB, department investor and regulatory rules and department service level agreements (SLAs). To assist with problem resolution, responds to internal customers, third parties as needed to facilitate issue resolution
- Reviews pipeline management, account monitoring reports and escalations for team. Reviews team pipelines based on LOB set servicing standards to ensure SLAs are met through constant contact, education and timely resolution or issues raised by staff of other internal parties
- Monitors communication with internal/external partners to ensure timely hand off and communication of QC process
- Reviews teams' performance to provide timely feedback, and ensure execution through action plans. Coaches to ensure that quality control standards are understood and achieved
- Reviews teams' results through Account Reviews and audits to ensure compliance with department, investor and regulatory regulations
- Recommends and guides implementation of specific policies, processes and procedures to ensure maximum effectiveness and efficiency of service
- Effectively communicates Chase, LOB, department & management initiatives, expectations, updates and changes through clear and concise communication
- In escalated cases, corresponds with internal departments, in order to facilitate issue resolution
- A minimum of five years of combined mortgage experience including loss mitigation, loan modification, underwriting, bankruptcy, foreclosure, etc. strongly preferred
- Three to five years of experience managing in a high productivity operations center strongly preferred
- Extensive experience managing operations staff and remote staff a plus
- Flexible and adaptable; ability to onboard, train, manage & motivate staff
- Strategic critical thinking skills strongly preferred
- College degree preferred or equivalent work experience
19
SC Ops Associate Supervisor Resume Examples & Samples
- Schedule the receiving and delivery of finished products in a timely manner
- Ensure the optimal inventory levels of full goods are maintained in order to fulfill daily sales needs
- Provide timely service to sales department while minimizing warehouse costs
- Ensure the team is adequately staffed, managed and trained
20
Supervisor Customer Field Ops-rockford Resume Examples & Samples
- Manage daily operations and provide direct supervision to bargaining unit personnel. ; 35%
- Counsel, develop, direct, evaluate and instruct employees. ; 35%
- Cooperation, good judgment, and patience are essential
- Requires the use of sound judgment and good decision making to select the most appropriate course of action