Team Support Resume Samples
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Team Support Resume Samples
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FL
F Littel
Faye
Littel
907 Elenor Gateway
Boston
MA
+1 (555) 955 6799
907 Elenor Gateway
Boston
MA
Phone
p
+1 (555) 955 6799
Experience
Experience
New York, NY
Client Team Support Intern
New York, NY
Ondricka Group
New York, NY
Client Team Support Intern
- Provide client training on Schneider Electric’s client website, Resource Advisor
- Contribute to process enhancement & new process development
- Facilitate rollout between client and Utility Bill Management (UBM) Implementation Team
- Provide client training on Summit’s client website, DashboarDView
- Other duties as assigned
- Initiate budget process and communicate with client during setup process
- Maintain various reporting information related to client account(s)
Chicago, IL
Team Support
Chicago, IL
Witting-Mayert
Chicago, IL
Team Support
- Assist in development of strategic correspondence for disseminating programs to members
- Provide service clients and partners by responding to questions and fulfilling service requests
- Assist with cross-selling/marketing and in the generation of new accounts
- Assist in preparation and review of applications for submission to carriers
- Assist in research and writing, and editing of articles for newsletters
- Assist in proofing and editing all department documents in peer review process
- Establish and maintain a good business relationship with both clients and carrier personnel
present
Detroit, MI
Team Support Specialist GRS Intellimatch Admin
Detroit, MI
Kuhic Group
present
Detroit, MI
Team Support Specialist GRS Intellimatch Admin
present
- First level management escalation point for liaison with the Reporting Team on corresponding creation/maintenance in Rec Manager
- Responsible for performing account static maintenance, including
- Act as the key point of contact with stakeholders (i.e. Technology, Change Manager, Team, AVP) in order to implement change
- Perform out of proof check to ensure data integrity of ledger and statement feeds
- Matching criteria maintenance and testing
- Support projects and initiatives involving Intellimatch
- Creation and maintenance of coding rules
Education
Education
Bachelor’s Degree in Customer Service
Bachelor’s Degree in Customer Service
Tulane University
Bachelor’s Degree in Customer Service
Skills
Skills
- Organized, detail oriented, persuasive and quality focused
- Organized, detail oriented, independent and quality focused
- Basic office duties such as faxing, filing, copying documents
- Resourceful and ability to work with minimal supervision
- Establish and maintain a good business relationship with both clients and carrier personnel
- Ability to establish and maintain positive relationships internally with colleagues and externally with clients and vendor partners
- Strong phone skills
- Strong communication skills, verbal and written
- Excellent computer skills
- Excellent communication skills, verbal and written
13 Team Support resume templates
Read our complete resume writing guides
1
Team Support Resume Examples & Samples
- Provide service clients and partners by responding to questions and fulfilling service requests
- Review and analyze new and renewal submissions; underwrite, rate, and apply program coverage as defined
- Assist in development of Property & Liability reinsurance specifications work on renewal terms
- Assist with cross-selling/marketing and in the generation of new accounts
- Assist in the maintenance of business and legal documents as needed
- Prepare, generate and organize reports and distribute to colleagues, clients and partners as directed
- Liaison with technology department on programming issues on proprietary software
- Assist with educating participating brokers and clients on applicable coverage forms
- Assist in research and writing, and editing of articles for newsletters
- Assist in development of strategic correspondence for disseminating programs to members
- Assist in proofing and editing all department documents in peer review process
- Maintain strong relationships with members, brokers, and reinsurers
- Other duties as assigned, including taking direction from colleagues and collaboration as appropriate
- Bachelor’s Degree in English, Communications, Math, Business, or a related field
- Strong proofing, editing and grammar skills
- Superior understanding of Microsoft Office (Word, Excel, PowerPoint, Access, etc.)
- Excellent organizational skills and the ability to coordinate your work with a team
- Ability to effectively communicate with colleagues, clients, business partners both orally and in writing in a professional manner
- Exceptional attention to detail, in terms of both language and numerical information
- Working knowledge of information systems and above average computer skills
- Ability to multi-task, strategically plan, follow a course of action, and meet timelines
- Able to work both independently and as part of a team
- Willingness to constantly learn and suggest new ways of doing things
2
Team Support Resume Examples & Samples
- Deliver high-quality service
- Sales experience (outside sales or inside sales representative, call center, or telemarketing) preferred
- Excellent communication skills - written, verbal and listening
3
Team Support / Months Contract Resume Examples & Samples
- Render secretarial support to team
- Arrangement on travel logistics and itineraries
- Provide admin logistics support for the new joiner/leaver
- Preparation of PowerPoint presentations and meeting materials
- Preparation of expenses reimbursement
4
Team Support Resume Examples & Samples
- Handles requests from clients and carriers for policy changes, certificates, invoicing, underwriting information
- Establish and maintain a good business relationship with both clients and carrier personnel
- Assist in preparation and review of applications for submission to carriers
- Prepare and issue binders, certificates, invoices, etc. on new and renewal business
- Basic office duties such as faxing, filing, copying documents
- Organized, detail oriented, independent and quality focused
- Research and problem solving skills
- Must be highly proficient in MS Word, Excel, Outlook and PowerPoint
5
Team Support Specialist GRS Intellimatch Admin Resume Examples & Samples
- Securities & Forex reconciliations
- Intellimatch account static maintenance
- Matching criteria maintenance and testing
- Main face off with Intellimatch IT on issues relating to source file feeds and data integrity
- Interaction with clients to resolve issues and queries
- Rec Catalogue Static Maintenance and generation of gap reports
- Measure, monitor and ensure all source feeds (both internal and external) are received within agreed SLA., identifying process improvements to gain synergies on an ongoing basis
- Extensive experience monitoring ledger and statement reject queues in Intellimatch. Manage all rejects (investigation and import into Intellimatch for reconciliation after validation)
- Perform out of proof check to ensure data integrity of ledger and statement feeds
- Investigate and resolve feeds which are missing or incomplete
- Strong knowledge and experience of Reconciliations within an Investment Banking environment required
- Strong ability to implement appropriate and timely escalation of all unresolved exceptions
- Perform end of day check on rejects and out of proofs and liase with Internal controls to ensure all are resolved or outstanding appropriately reported
- Responsible for performing account static maintenance, including
- Creation, amendment and closure of account setup after validation and checks
- Creation and maintenance of department code, including ownership
- Creation and maintenance of coding rules
- Look up table maintenance
- Group filter maintenance
- Securities merger
- Intellimatch static fields such as legal entity/client firm maintenance
- Reconciliation Catalogue static update
- Control report review and resolution of exceptions
- First level management escalation point for liaison with the Reporting Team on corresponding creation/maintenance in Rec Manager
- Support projects and initiatives involving Intellimatch
- Proficient in the maintenance of matching criteria in Intellimatch along with the facilitation of testing and setup
- Facilitate Business Ops on dissolution of historical matches
- Facilitate quarterly CDS roll settlement
- Responsible for escalation of any outstanding rejects/out of proofs to Operations Risk & Control and CASS teams
- Act as the key point of contact with stakeholders (i.e. Technology, Change Manager, Team, AVP) in order to implement change
- Risk & Control Objective: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Barclays Operational Risk Framework and internal Barclays Policies and Standards
6
PA to MD, Sales Director & Team Support Resume Examples & Samples
- Event planning
- Creating reports for board level
- Organising travel
- Supporting Sales Team
- Arranging travel
- Positive can-do attitude
- Ability to work on own initiative
- Good communication skills (Phone, emails and face to face)
- Calm under pressure and capable of thinking on your feet in a crisis
- Advanced skills in Excel and PowerPoint
7
RM Team Support Regional Manager Resume Examples & Samples
- Manage number of loans in pipeline for each processor on team to make sure loans are distributed evenly and to ensure that team Service Level Agreements (SLAs) are met
- Manage any “issues” that may arise between team members and/or other depts. in the bank as well as any outside vendors (title companies, appraisers, etc.) and monitor departmental operations/processes for quality control and improvement purposes
- Assess staff and cross train other team members including new hires to ensure they become proficient in all types of loans in a timely fashion
- Responsible for managing the team calendar to ensure the team has sufficient support (scheduling vacations, etc.) when people are out of the office along with approving time cards
- Able to effectively manage several teams of varying functions to ensure that departmental SLAs are met
- Ability to manage the Team’s pipeline and prioritize loans appropriately to ensure timely closings
- Must be able to successfully prioritize and manage departmental projects
- Ability to effectively manage several functional teams of individuals while successfully managing personal workload
- Proactive individual who flourishes in fast-paced, fluid and strongly team-oriented environment
- Strong organizational, creative and critical thinking skills
- Knowledge of loan origination and related systems
- Strong working knowledge of MS Word / MS Outlook / MS Visio / MS PowerPoint/ MS Excel
8
Licensing Team Support Resume Examples & Samples
- Help to organize and file all packaging
- Clean out Brand Management cabinets and set them up for the upcoming season for all divisions ( sleep, socks and beauty)
- Help open and re box all final licensor samples, print paperwork, check samples, photograph, remove tickets, print labels and ship out
- Assist all coordinators with incoming samples, showrooms, closets etc
- Must be able to lift and/or move boxes delivered weekly to the department
9
Case Team Support IT Specialist Resume Examples & Samples
- Provide a high level of customer service while supporting all assigned case teams and office based staff in a fast-paced environment. Support includes, but is not limited to, laptops, desktops, Smartphones, phone and voice mail systems, both in and outside the office
- Manage local technology in order to increase reliability, security, interoperability, effectiveness of customer work while reducing costs, both in the office and at the client site
- Understand and effectively discuss services and software provided by IT Service
- Work with Project Leaders to provide technical (hardware, software, connectivity) solutions at the client site according to established standards. Regular Case Team visits will be required
- Gather feedback and evaluate impact of IT Service offerings
- Assist in preparing and deploying laptops for staff, including configuration and imaging of laptops
- Support a variety of operating systems and applications
- Hardware and software asset tracking and inventory management
- Coordinate the repair and maintenance of office printers and computing equipment with outside vendors
- Provide on-site technical support at special events, e.g., executive speeches, press conferences, offsite meetings, etc
- Communicate frequently with end users as well as with local, regional, and global support teams
- Maintain configurations of all notebook and desktop computer systems according to established BCG requirements
- Document and update technology related instructions/procedures/knowledge articles as required
- Oversee and troubleshoot video conference and telecommunications systems in coordination with regional technical resources
- Maintain problem call history by recording calls in CA help desk tracking database; analyze call data to proactively identify improvement opportunities
- Participate in local, regional, and global projects as appropriate to evaluate existing systems and recommend technology for upgrade and replacement; evaluate new technologies for potential applicability within BCG
- Achieve annual goals and objectives, developed in cooperation with IT Service organization and local management
- Post-secondary education in Technology or equivalent experience
- Minimum of 2 years experience in similar role
- Experience in effectively communicating and presenting technical concepts to management, peer group and staff
- Experience in working with teams
- Experience troubleshooting Windows 7, Office Suite, Internet Explorer, VPN/network connectivity
- Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area, including IT Toolbox and other internal BCG resources
- Basic skills in the following areas: PC/laptop hardware, software, telecommunications, mobile devices, networking, and server administration
- Lifting/moving equipment is required
10
Team Support Entry Level Resume Examples & Samples
- Maintain a strong work ethic with a total commitment to achieving department goals
- Interest in marketing products and services based on customer needs
- Must be results-oriented with the ability to independently follow-through on projects to completion
11
Loan Specialist, Team Support Resume Examples & Samples
- Set-up and manufacture loan files for completeness and identify missing documentation and/or problems
- Analyze each loan file, ensuring the Loan Approval Worksheet, loan narrative (if applicable), appraisal(s), application, preliminary title report and verifications meet secondary market and First Republic Bank loan program criteria and are accurately documented
- Underwrite income source(s), collateral, and credit quality of single-family loan applications. This is includes analysis of personal & business income tax returns, tax schedules, and financial statements
- Complete Know Your Client regulatory data for all loan types
- Utilize lending guidelines from FNMA and non-conforming secondary market investors, along with other industry compliance regulations
- Prepare pre-qualification and/or commitment letters for loan officer review
- Cross train other team members, when applicable
- A high school diploma required (college degree preferred)
- Extensive work experience in residential processing & underwriting is required, commercial and/or construction loan processing and underwriting suggested but not required
- Advance computer skills are required
12
Clinical Team Support Specialist, Home Health Resume Examples & Samples
- Process clinical record documentation and physician Plans of Cares/Orders to ensure clinical accuracy and adherence to regulatory and billing requirements, including but not limited to
- Supervise processes of transmitting and tracking of physician orders
- Troubleshoot/transmit orders that are not being signed if it appears that there may be a problem
- Send unsigned orders needed for Medicare billing
- Review all supplementary orders to the Plan of Care prior to send out for signature
- Remove any supplemental orders that are incomplete or inaccurate and send to Clinical Manager for review and correction
- Review all non-OASIS Initial Certification and Recertification orders
- Clear all non-OASIS patients on Field Status
- Engage in dialog with HOME CARE and HOSPICE clinicians and managers to resolve discrepancies in orders and clinical documentation. Assures that corrections are made to documentation before being sent to MD’s
- Monitor late EMC batch and resubmits orders as needed for HOME CARE and HOSPICE
- Provide feedback to Homecare Clinical Managers regarding recurring errors or deficiencies in clinical documentation
- Respond to MD communications regarding clinical orders and coordinates follow up as appropriate
- Run daily, weekly and monthly data reports to ensure accurate and timely processing of homecare clinical documentation; including but not limited to
- Minimum of Associates Degree in healthcare, business, computers or related field required; Bachelor’s Degree preferred
- Strong computer and interpersonal skills a must
- Is well organized and able to multi-task in a high demand environment
- Able to work independently with minimal direction
- Experience in a homecare or hospice environment a plus
13
Client Team Support Internship Resume Examples & Samples
- Maintain various reporting information related to client account(s)
- Meet Schneider’s work-flow tracking needs
- At least a Freshman standing in Business, Finance, Math, Economics, or related major
- Strong attention to detail and superior organizational capabilities
- Provide excellent customer service internally and externally
14
Client Team Support Intern Resume Examples & Samples
- Coordinate flow of data and invoices from client including investigation of problem areas
- Aggressively resolve issues that are identified
- Analyze data to solve problems and drive value to clients
- Effectively communicate Schneider’s expertise to internal and external clients
- Meet Schneider’s client-specific data needs (hard copy files and database)
- Proficient computer experience in Microsoft Office Products (primary focus on Excel)
- Work well on teams, within and outside of function
- Authorization to work in the U.S
15
Specialist / Log Team Support Specialist Resume Examples & Samples
- Highly motivated self-starter who performs well in a team environment, providing a high degree of customer service
- Strong interpersonal and problem solving skills
- Strong communication skills (listening, written, verbal and presenting)
- Able to handle multiple priorities and takes pride in accuracy and quality of work
- Excellent computer skills with expert knowledge of Microsoft Office Applications
- Strong positive work ethic, excellent attendance
- Ten-key proficient
- Ability to provide quick turn-around time
- High degree of initiative
- Ability to "flow-to-work" as needed in busy, fast-paced office
- Minimum of 3 years in an office environment
- High School diploma / GED
- General accounts receivable and accounts payable knowledge
- Knowledge of Raw Materials / Timberlands business a plus
- Knowledge of LIMS and SAP a plus
16
Team Support Coordinator Resume Examples & Samples
- Be able to communicate effectively, to both internal and external customers
- Be proficient with technology including all Windows based applications
- Be proactive, professional, keen to make a difference and have a “can-do” attitude
- Be action oriented with a willingness to learn and have demonstrated problem solving skills
- Be systems focused with a commitment to continued quality improvement
17
Interplay Escalation Team Support Engineer Resume Examples & Samples
- Act as our communication bridge between engineering and our 2nd level support. The 2nd level support group are experienced Systems Engineers in Customer Support
- Reproduction of reported customer issues and collection of information required by engineering
- Work with the engineering teams to provide software patches
- Evaluate automation test results, report failures to the engineering development teams and help with the investigation of issues
- 2 or more years of experience in troubleshooting software installations
- 2 or more years of system engineering experience with Windows operating systems
- Experience in troubleshooting complex software installations
- Experience analysing application and OS logs
- A proven track record to work independently while also being a contributing member of a team, and a willingness to learn
- Desire to work in a fast paced, evolving, growing, dynamic environment
- Fluency in English (both spoken and written) and the ability to communicate efficiently in English via both phone and e-mail
- BS or MS in Computer Science or Software Engineering
- System engineering experience with Mac operating systems
- Experience in design and implementation of automation test frameworks
- Experience in setup and maintenance of VM-based software labs
18
Senior Loan Specialist, Team Support Resume Examples & Samples
- Communicate with customers, providing excellent customer service and ensuring the customer relationship is maintained at the highest possible level
- Review set-up loan files for completeness and identify missing documentation and/or problems
- Utilize and apply FNMA lending guidelines and other industry compliance regulations
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank (KYC), knowledge of The Dodd-Frank Act, Reg B., HMDA
19
Checkout Services Team Support Resume Examples & Samples
- Proven ability to manage and lead a team in a fast paced retail environment
- Experience managing a team in hectic day-to-day operations, able to set expectations for others and provide clear direction and follow up
- Confident decision-maker
- Able to establish trustful relationships and commitments with coworkers across all levels of the organization
- Self-reliant with a proven ability to work as part of a team as well as independently
- Solution-oriented, able to find new and more efficient ways of working
- Ability to plan staffing of cash line according to the customer flow
- Experience of actively meeting customer needs through understanding your customers in a service industry
- Engaging communicator able to adapt style to suit the situation and individual
- Fit for physical work such as pushing, pulling, lifting, bending, standing and walking for at least 90% of shift
- Experience of check-out service gained in the Retail industry
- Must be available to work days, evenings, and weekends (open availability)
- You will be scheduled over a 4 or 5-day period, depending on business needs
- You will be scheduled for a minimum of two (2) closing shifts per week
20
Lead Linux Engineer for Development Team Support Resume Examples & Samples
- Hands-on administrative management experience of customer-facing critical systems supporting Linux environments
- Experience providing technical leadership to junior engineers
- Experience documenting technical processes and workflows; procedures, run-books
- Experience in a 24/7 Technology Operations environment (on-call) for critical customer facing SAAS-like environments
21
Client Team Support Intern Resume Examples & Samples
- Responsible for producing & generating client reports
- Support client team in presentations and meetings
- Provide client training on Summit’s client website, DashboarDView
- Coordinate the receipt of internal & external energy invoices
- Identify anomalies in invoices and investigate those issues
- Facilitate rollout between client and Utility Bill Management (UBM) Implementation Team
- Function as the primary client contact after UBM implementation is complete
- Facilitate new client rollout with internal & external teams
- Establish relationships with clients at the plant and corporate level when needed
- Field customer inquiries
- Initiate budget process and communicate with client during setup process
- Understand & adhere to the processes and controls of Summit Energy
- Elevate and communicate potential breakdown of systems, policies and procedures
- Contribute to process enhancement & new process development
- Strong customer service, analytical and organizational skills
- Proficiency in Outlook, Word, Excel & Power Point
- Strong initiative and ability to work in a fast paced, changing environment
- Strong communication and composition skills, specifically with plant and corporate level management
- Currently enrolled in bachelor's degree program
22
Blending Team Support Resume Examples & Samples
- Responsible for coordinating daily incoming materials with the lab for testing and approval
- Produces and distributes a daily tank summary spreadsheet with batch code and product information
- Inventory cycle counts and reconciliation
- Daily inventory control-monitor and resolve discrepancies
- Records all daily fluid movement in and out of all tanks
- Serves as back-up for daily balancing, Bulk and Blend Scheduler
- Enters completed blends and work orders in JDE
- Excellent computer skills and high proficiency with MS Office, specifically Excel
- JDE or SAP experience
- Ability to work well cross functionally with other team members
23
PA Team Support Resume Examples & Samples
- Proven track record in admin and PA responsibilities and ideally supporting the administrative requirements of a medium sized team (10-15 individuals)
- Educated to degree level or qualified by experience
- Highly organised and efficient, instinctively knowing the best and quickest way to get the job done without compromising quality of output
- A multi-tasker - capable of juggling many different projects simultaneously
- A self-starter – able to come in to an organisation and define new processes where relevant, grasp new responsibilities quickly and easily and manage own workload with ease
- Highly discreet and used to retaining confidences when privy to sensitive and confidential information
- Mac and PC literate and well versed with Microsoft Office Word, Excel and Power Point
- Highly effective and clear communication skills, with strong interpersonal skills and have good attention to detail
- Ability to work to deadlines and perform effectively under pressure
- The ability to be discreet when necessary, as confidentiality is required in all aspects of this role
- Previous experience working in a small but rapidly growing organisation, where structure and process were a work in progress, would be an advantage but not a necessity
24
Quality SAP Data & Process Team Support Resume Examples & Samples
- Supporto nelle nuove funzionalità che saranno implementate nel sistema SAP relative al QA batch release e interfacciarsi con le funzioni divisionali GSK
- Supporto agli utenti QA/QC data owner per la creazione dei codici SAP relativi alle attività di QA batch release
- Supporto per la risoluzione dei problemi in SAP per le attività di QA batch release
- Supporto nei training ai nuovi utenti Quality SAP
- Coordinare i diversi reparti aziendali per il completamento della attività inerenti alla revisione local SOP, delle attività di change request e deviazioni
- Competencies to develop thanks to the internship experience
- Conoscenza del Sistema SAP relativamente alle attività di QA batch release
- Conoscenza dei flussi di processo di tutte le fasi di produzione fino al rilascio nel mercato
- Imparare a interfacciarsi con diverse funzioni aziendali
- Migliorare la conoscenza dei sistemi informatici
- Preferibile laurea in settore scientifico
- Attitudine a lavorare in gruppo e a interagine con dipartimenti diversi
- Buona capacità di problem solving
- Conoscenza della lingua inglese
- Conoscenza dei sistemi informatici (MS Office, gradita conoscenza del sistema SAP, ma non vincolante)
25
Viticulture Team Support Coordinator Resume Examples & Samples
- Proven administrative and team support experience
- Proficient with technology including all Windows based applications
- Action oriented with a willingness to learn
- High levels of integrity and trust
- Approachable, friendly and helpful with a positive customer focused commitment
26
Self Serve Team Support Resume Examples & Samples
- Optimising sales and profitability by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments
- Ensuring that the self-serve department is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own
- Create an environment of trust by encouraging open, constructive, honest, two-way feedback with my team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives
- You have experience of actively selling through understanding your customers and their needs
- You are good at prioritizing and organizing your work and the work of others using commercial priorities in order to make the most efficient use of time available
27
Checkouts Team Support Resume Examples & Samples
- Providing customers with a positive purchasing experience by ensuring customer convenience standards are met or exceeded
- Performing cashiering duties adhering to policies and procedures
- Performing reconciliation and other cash office procedures accurately and timely
- Monitoring and maintaining Checkout department equipment in Optimal working condition
- Transferring your knowledge and learning to other co-workers
- Excellent communication skills and customer service orientation
- Ability to share your knowledge and learning
- Strategic, analytical and tactical abilities
- Interest of home furnishings
- Well-developed problem-solving and organizational skills
- Computer proficiency including MS-applications and relevant IKEA systems (cash handling, staff scheduling)
- Open and flexible availability (weekdays, evenings, weekends, and holidays)
28
Ikea Food Team Support Resume Examples & Samples
- Must be available to work days, evenings, and weekends (open availability)
- You will be scheduled over a 4 or 5-day period, depending on business needs
- You will work both Saturday and Sunday shifts, with the exception of 2 out of 8 weekends off
- You will be scheduled for a minimum of two (2) closing shifts per week
- Every effort will be made to schedule two (2) consecutive days off
29
Team Support Manager Resume Examples & Samples
- Perform multiple levels of research including: gathering competitive analysis, tracking emerging trends, maintain brand information and reference files, maintain a competitive ad book and circulate new ad evaluation/overview to agency and client product team
- Work with traffic manager and account executives to maintain a current job status report and distribute to agency and client team members as required
- Facilitate in the project process. Open job numbers, assist in the development of key project documents including but not limited to client project status and internal meeting reports
- Assist in the preparation of RC submissions, route documents through inter office team members and assist in incorporating changes to documents
- Participate in the New Business process: prepare and coordinate leave behinds, perform needed research and assist in incorporating changes to presentations
- Coordinate with the Finance department, track down invoices and job numbers and track jobs as needed
- Responsible for office coordination including: scheduling meetings, calendar coordination, room reservations, room setup and break down, sending out mail and packages, preparing agendas, preparing handouts and leave behinds and requesting passes for team members
- Perform administrative tasks including but not limited to: manage and distribute team contact lists, copy documents for distribution to team, typing, faxing, coordinating client events and entertainment and coordinating travel including itineraries and administrative needs related to business travel
- Bachelor’s degree in advertising, marketing, communications or similar
- Ability to build strong relationships with client and agency team members
- Display an interest and enthusiasm for the position, company and industry
- Computer proficiency including Word, Excel, PowerPoint, etc
30
Freelance Team Support Manager Resume Examples & Samples
- Assist with calendar management for the Managing Partner of Creative and Managing Partner, Director of Client Services by maintaining an organized, up-to-date calendar and resolving scheduling conflicts to ensure consistent communication and planning with multiple stakeholders
- Manage travel and meeting arrangements by organizing logistics and liaising with key stakeholders and travel resources to confirm schedules and/or itineraries
- Organize billing and budgeting documents by preparing reports and financial data, and processing expense reimbursements
- Provide personalized and quality customer service to key stakeholders, including all members of the team, by screening and prioritizing incoming information, recommending actions to resolve requests and referring stakeholders to appropriate employees or departments as required
- Manage special projects as assigned by establishing objectives and milestones, defining resources, coordinating work plans and creating presentations or other documents as required to support the achievement of the team’s goals
- Handle and complete all expense reports for both Managing Partners through our Expense Report system, Dynamics
- Anticipate scheduling, travel conflicts, handle accordingly
- Provide a positive environment by modeling company values and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
- Appropriately prioritize assigned tasks to ensure timely goal achievement
- Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Identify and recommend opportunities for improvement
- Quickly change direction when working on multiple projects or issues
- Act with integrity when decision-making, managing or working with a team and corresponding with customers
- Work with people at different levels within the organization to accomplish a common goal
- Clearly and confidently convey information to a wide audience
- Maintain a professional, polished, poised and positive demeanor
- Ability to manage expenditures to budget
- Multi-task and handle competing priorities
- Show drive and initiative
- Able to anticipate MP or team requirements
- Open to coaching and feedback
- Work independently and be resourceful in handling and resolving a variety of situations
31
Quoting Team Support Resume Examples & Samples
- Supports the members of the Quote Team, Personal Lines Account Managers and Producers with placing new business and rewriting policies with a turnaround time of 48 hours. Collects all necessary documentation required to obtain an accurate quote. Selects markets and prepares proposals based on premium and coverage comparisons in alignment with production goals established by management. 45%
- Helps educate Producers and Account Managers on bundled coverage afforded by carrier so that they can sell value. Works in alignment with markets to deliver value added proposals to customers and prospects. Follows quoting workflow to insure proper metrics are captured i.e. hit ratios, counts, accuracy, etc. Performs ad hoc duties in relation to marketing as required by management. 35%
- Attends association and company sponsored classes to stay abreast of products, pricing and coverage changes within the company and industry. Performs additional duties as requested. 20%
- Ensures compliance with all banking, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties
- 1-3 years office experience
- Working knowledge of all MS Office products and ability to quickly learn most Windows applications
- Strong verbal/written communication skills
32
Showroom Team Support Resume Examples & Samples
- Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis
- Knowing your range and presenting the width and depth of the IKEA range in order to satisfy and inspire visitors
- Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own
- You have an interest in home furnishing and people’s everyday life at home
- You are self-reliant and motivated with a proven ability to work as part of a team
- You are good at prioritising and organising your work and the work of others using commercial priorities in order to make the most efficient use of time available
- You have a proven record as a problem-solver and a decision-maker who excels in a fast-paced retail environment
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Transactions Analyst / Team Support Resume Examples & Samples
- Prepare timely, detailed and accurate financial analytics, including NPV, ROI, Buy vs. Lease, lease comparison, etc
- Prepare detailed approval documents for client submission
- Work directly with clients and team members to complete financial models
- Attend and participate in regular conference calls
- Prepare commission invoices and track transaction close-out process on web-based application
- Manage the portfolio-wide, web-based transaction/critical events database
- Prepare client-facing presentations
- Be the driver of new technology platforms
- Assist with other requests/projects as required by Sr. Leadership
- Bachelor’s Degree in Business, Finance, Economics, or related field with a record of high academic achievement (strong GPA)
- Minimum 2 years of applicable experience
- Advanced computer skills, specifically Microsoft Office Suite (including Excel, Word, PowerPoint and Outlook), CoStar, LoopNet, Mapping Software, and the ability to master company specific database programs
- Have a familiarity with the lease negotiation process and lease issues
- Have an understanding of basic real estate and lease terminology
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Sales Team Support Home Decor HFB Resume Examples & Samples
- Execute sales steering activities
- Monitor and maintain Basic Actions in your Home furnishing business
- Transfer learning to coworkers on product expertise, customer selling skills, and Basic Actions
- Ability to share your knowledge and learning
- Multi-tasking capabilities
- 1 year IKEA experience including internal training programs or 1-2 years retail supervisory experience
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Checkout Services Team Support Resume Examples & Samples
- Provide customers with a positive purchasing experience by ensuring customer convenience standards are met or exceeded
- Monitor and maintain Basic Actions
- Transfer learning to coworkers on Basic Actions, product knowledge, cash handling procedures and customer interactions
- Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
- Computer proficiency in MS-based applications
- Ability to lift 50 lbs. (25 kg)
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PA Team Support Resume Examples & Samples
- A solid track record in admin/PA responsibilities. Ideally supporting the administrative requirements of a medium sized team (10-15 individuals)
- A self-starter who is able to come in to a fast paced organisation and define new processes where relevant, grasp new responsibilities quickly and easily as well as prioritise and manage your own workload with ease
- Highly discreet and used to retaining confidences to sensitive and confidential information
- Able to work to deadlines and perform effectively under pressure
- Previous experience working in a small but rapidly growing organisation, where structure and process are a working progress, would be an advantage but not a necessity
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AP Team Support Resume Examples & Samples
- Processing AP documents
- Assisting with monthly and yearly closings
- Other AP activities (archiving, statistics)
- Communication with internal customers in an efficient manner
- Ensuring the high level of customer service and quality of work
- Working as a member of the team, participating fully in team activities, taking responsibility for team goals and supporting other team members
- Good knowledge of English
- Knowledge of any other European language would be an asset
- University degree (preferable Finance or Accounting)
- Good command of MS Office
- Experience of working in an international environment would be an asset
- Attention to details and analytical skills
- Strong interpersonal skills, ability to work in a team
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Team Support, Checkout Services Resume Examples & Samples
- Perform cashiering duties adhering to policies and procedures
- Perform reconciliation and other cash office procedures accurately and timely
- Transfer learning to co-workers on Basic Actions, product knowledge, cash handling procedures and customer interactions
- Monitor and maintain Check-out department equipment in optimal working conditions
- Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of co-workers and customers-
- Assume responsibility for other tasks and projects as they occur
- Leadership and communication skills
- Strong mathematical skills
- 1 year IKEA experience including internal training programs or 1-2 years retail supervisory experience
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Middle Office CSD Central Team Support Senior Administrator Resume Examples & Samples
- Timely and accurate capture, enrichment and/or settlement of security trades and, where appropriate, cash transactions, on behalf of their assigned Middle Office clients
- All tasks must be conducted in accordance with client Service Level Agreements, department policies and procedures and in line with market practice and all exceptions must be accurately recorded, investigated, monitored and, as necessary, escalated to ensure timely resolution
- The candidate will be the quality control checkpoint for the content of client deliverables and will be required to review high risk items such as aged issues, high-value and/or priority market transactions
- The incumbent will the first point of escalation within the team and will assist the Supervisor with the on-boarding curriculum for new hires, conduct on-the-job training and job shadowing activities
- Identifying and escalating potential risk issues as it relates operational processes and procedures
- Perform the duties of the Trade Support Specialist from time to time
- The incumbent will be assigned to special projects individually or in a team environment and will also be responsible for the documentation of operating procedures and periodic review of existing procedures
- Middle Office Trade Support Senior Administrator will be required to effectively interface with various global institutions within the financial services industry
- The incumbent will interface with Custodian Banks, Brokers, Asset Managers, Valuation Agents, Securities Lending Agents and Mutual Fund Administrators
- The incumbent will be required to communicate and service the front office of an Asset Manager, including the trading operations and their portfolio research teams
- The incumbent will also be required to effectively work with various internal functional teams and operational "Centers of Excellence" globally - located in the Americas, EMEA and India
- Minimum experience, skills, certifications and academic background necessary to perform the position
- 0-2 years of industry experience
- Ability to manage and supervise the team's workflow
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Specialist, Team Support Resume Examples & Samples
- High school diploma or equivalent, or specialized business and/or secretarial training is required
- Minimum two years combination of related education and experience is required
- Good verbal and written communication skills required
- Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required
- Familiarity with office machines (i.e., photocopying equipment, microfilm machine, facsimile) necessary
- Screen telephone calls and resolve routine requests for information. Answer routine questions and direct other inquiries to supervisor or appropriate staff for follow-up
- Monitor and manage automated reporting systems and distribute necessary reports to identified team members
- May prepare memoranda and reports, charts, tables and spreadsheets as required
- Provide donor and client notification materials by mail, fax, etc according to approved methods and within applicable timelines
- Review records, reports and case files for completeness and accuracy. File records according to established protocols
- Run reports, retrieve records and files as requested. Perform all tasks according to confidentiality and privacy requirements
- Maintain office files by creating new folders and periodically purging files of outdated materials according to established regulations. File cases as needed to keep work areas neat and orderly
- May assist with other records management activities as required
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Temp After Sales Team Support Resume Examples & Samples
- Support the Customer Convenience Manager to meet or exceed P&L objectives i.e. Hours budgets, staff costs, productivity and profitability of the Home Delivery and Assembly business
- Develop and execute annual action plans for the Customer Convenience Service departments to achieve business plan and ICSS goals
- Work with your store partners to ensure a positive shopping experience where customer convenience is the driving force behind all initiatives undertaken within the store and maintain Commercial Review standards
- Make IKEA’s Customer Promise a living reality throughout the store and ensure CSI goals are met
- Positively impact ICSS, Voice and sales goals through the hiring and development of Customer Service coworkers who will be able to meet the expectations of their Key Tasks and be a part of a healthy co-worker climate
- Partner with Safety & Loss Prevention to ensure policies, proper procedures, and audits are adhered to
- Ensure implementation of the Family-Friendly Concept
- Develop annual action plan for Customer Convenience Services to develop and maintain key figure goals, hourly budgets and improve wait times
- Reduce return rate by partnering with other departments to address recurring customer issues
- Contribute as a member of the Services Management team and lead your Customer Convenience Services team
- Computer proficiency including MS-applications and relevant IKEA systems (cash handling, staff scheduling)
- Ability to lift 50 lbs. (25 kg) as needed
- 2-3 years IKEA management experience including internal training programs or 3-5 years retail management experience
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Team Support Coordinator Resume Examples & Samples
- Admin/clerical or professional university education
- Preferably 5-8 years of experience as Executive or Team Assistant in an international environment (preferably within the pharma industry)
- Extended administrative competence/experience and user skills in relevant IT system (MS Office)
- Ability to independently drive and complete assigned tasks in a timely manner
- Drives the department branding / harmonization / automation initiatives
- Substantial experience in liaising with different cultures
- Basic skills in project management
- Excellent organizational skills and flexibility
- Excellent English language skills in writing and speaking
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Team Support, Returns & Exchanges Resume Examples & Samples
- Ensure a positive shopping experience by greeting customers, being visible and available at all times and managing first contact resolution
- Support the management and co-worker team in all aspects of the customer furniture handout and home delivery process,
- Keeping my areas of responsibility in shape as new
- Keeping my work areas efficiently equipped at all times
- Oversee and troubleshoot the furniture handout and home delivery process by partnering with the internal partners the external delivery company
- Support with any concerns or customer feedback regarding incidents that occurs after product has left the IKEA store
- Identify customer needs prior to processing orders & minimize wait times by accurately entering complete orders
- Communicate wait times for furniture pick-ups; support the accomplishment of target wait time
- Ensure clear labelling and organization of products as per order details before handing product over to the customer or delivery company
- Prepare deliveries for pickup as per agreements, ensuring order accuracy and that products & packages leave the building in good shape
- Support timely and accurate delivery of customer merchandise
- Complete any necessary return or exchange procedures to maintain correct stock levels and serve the customer
- Communicate customer feedback about our Handout and Delivery service to the After Sales management
- Optimize the relationship with our customers in order to increase customer satisfaction
- Understand the importance of accurate stock inventory and coach my team to also have this awareness and work with it in their daily roles
- Use available resources to educate yourself on product features, services and customer interaction techniques
- Leading by example in terms of customer focus, co-operation with other departments, simplicity and giving and taking responsibility to optimize our customers’ experience in my unit
- Follow cash handling procedures to ensure money handling is securely managed
- Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of co-workers and customers
- Willingness to share your knowledge and learning
- Interest in home furnishings
- Ability to work in a physically demanding environment
- Ability to lift 50-100 lbs. (25-50 kg)
- Open and flexible availability (weekdays, evenings, weekends, and holidays); evening and weekend availability required
- All potential candidates will be required to complete a back check
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Administrative Team Support Intern Resume Examples & Samples
- Adaptable and flexible
- Well-developed interpersonal skills
- Team player and ability to work independently
- Hard-working and self-motivated
- Detail-oriented and organized
- Current high school or college student
