Technical Team Lead Resume Samples
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Technical Team Lead Resume Samples
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EB
E Braun
Easter
Braun
6569 Malika Isle
Detroit
MI
+1 (555) 422 7726
6569 Malika Isle
Detroit
MI
Phone
p
+1 (555) 422 7726
Experience
Experience
New York, NY
Technical Team Lead
New York, NY
Brekke LLC
New York, NY
Technical Team Lead
- Working with development and project managers to create an environment of achievement, fun - fostering high morale and a highly motivated team
- Enhancing development processes to provide continuous improvement to the iterative development model
- Provide assistance and routine consultation to users in the development of systems and software
- Lead and directly manage a team of Technical resources; perform all human resources tasks, such as, recruiting, hiring, and managing employee performance
- Assist Project Managers in developing implementation plans, including the scheduling of project milestones
- Monitor, guide, and rate your developers on their work performance and coach them on their career progression
- Responsible for developing and managing the development of a wealth management system
New York, NY
Technical Team Lead-dzb
New York, NY
Wintheiser-Gleason
New York, NY
Technical Team Lead-dzb
- Responsible for the job growth and career development of staff members by providing training plans, guidance and sharing knowledge
- This position assumes responsibility for developing and managing resources and budgets
- Responsible for short and long term FTE planning
- Recommends and initiates new policies and procedures which will improve the performance and effectiveness of the department
- Performs and oversees application development and supports testing efforts, including the review of specifications, preparation and execution of testing; may be called upon to coordinate the completion of integrated testing efforts
- Responsible for performance appraisals, promotion and salary recommendations
- Maintains efficient operation and effectiveness of supported applications. Recommends new technology, policies or processes to benefit the organization and improve deficiencies. Typically will lead technical evaluations of vendor software
present
San Francisco, CA
Technical Team Lead, Senior Analyst
San Francisco, CA
Tremblay-Runte
present
San Francisco, CA
Technical Team Lead, Senior Analyst
present
- Work with Academic management team to develop a technical strategic vision
- Provide staff project progress and report status and metrics to Academic Support Manager
- Provide input on personnel technical performance
- Perform other related duties incidental to the work described herein
- Implement workstation automation efforts
- Website content management
- Track and perform trend analysis on incoming support calls, and recommend actions based on the identified trends
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Loyola University Chicago
Bachelor’s Degree in Computer Science
Skills
Skills
- Strong attention to detail with a professional commitment to high quality deliverables
- Strong coaching skills. Ability to step outside role confines and help teach and enable/ empower other team members
- Ability to produce good documentation
- Strong analytical skills; ability to root cause issues
- Ability to learn and use new software applications quickly and easily
- Ability to build strong relationships with clients and team member
- Knowledge of BPM systems
- Ability to anticipate potential problems/ risks and proactively determine and implement solutions
- Identify skill sets quickly and use to the projects advantage
- Excellent communication skills are essential
15 Technical Team Lead resume templates
Read our complete resume writing guides
1
Ccar Ppnr-technical Team Lead Resume Examples & Samples
- 8 plus years experience in the finance domain
- 8 plus years of data modeling and schema design experience with Erwin or equivalent product
- 8 plus years of Enterprise Database experience specifically Oracle
- 8 plus years of Java programming experience especially with JDBC programming
- System development and deployment experience with debugging, build and continuous integration tools
- Development of comprehensive unit test harnesses for all code developed
- Understanding of agile development, object oriented analysis and design, design patterns, high availability and concurrent programming
- Experience with GUI programming
- Experience with J2EE, JMS, Spring, Ehcache, Hibernate ORM
- Experience developing SOA and writing/consuming web services
- Creativity, problem-solving, passion and attention to detail are critical
- Great interpersonal and leadership skills
- 5 plus years of leading and individually contributing to multiple projects
- Strong project management, communication, and presentation skills
2
Technical Team Lead Annuities Resume Examples & Samples
- Maintain functionality of systems and processes utilized within the department, ensuring system processes are handled appropriately
- Reduce risk or increase efficiencies by suggesting process changes and system modifications
- Understand how processing can impact clients, departments and firm
- Research, respond and follow-up to more complex questions from other Operations departments, branch offices and from management staff
- Lead various projects as assigned by supervisor, including internal and external conversions and product enhancements
- Participate in the testing and implementation of new systems and processes
- Assist with other projects and activities as assigned by supervisor or manager
- Bachelor’s degree in finance, business or related field preferred
- Proficient computer skills in Windows-based software products such as Word, Excel, Outlook and Access
- Familiar with Visual Basic (VBA) preferred
- Strong customer service and organizational skills and attention to detail
- RBC employs more than 79,000 full-and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 44 other countries
3
Technical Team Lead Resume Examples & Samples
- Good understanding of the internal and external environment related to Financial Crime and Compliance and other related areas
- Ability to identify the specific functions and responsibilities, key customers and relationships of Financial Crime and Compliance
- Contribution to the development and implementation of standards and procedures
- Good working knowledge of all components in the technology strategy for Financial Crime and Compliance
- Excellent general knowledge of all products and functions supported within Financial Crime and Compliance
- Ability to engage with senior heads of relevant business area and technology offices
- Demonstrates a good end-to-end understanding of the systems processing for the business areas & relationships
- Proven experience in delivering and supporting multiple major or critical applications
- Experience managing or leading teams
4
Technical Team Lead Resume Examples & Samples
- 8+ years of experience with broad technology delivery, including custom development using J2EE technologies, such as Spring, Hibernate, JSF, Struts, GWT, and JavaScript, COTS implementations, such as GIS, Reporting, or Portal technology, and systems integration
- 3+ years of experience with providing technical leadership, including mentoring on software engineering design, development, and frameworks, analysis of alternatives, and presenting technical options to leads and clients
- 3+ years of experience with driving technical planning and solutions for small software portfolios, including authoring or managing the development of software designs, managing vendor evaluations, and justifying technical recommendations
- Experience with injecting new technology into enterprise systems and maintaining and improving legacy systems with complex dependencies
- Experience with working in a client-facing role, including briefing, building presentations, meeting facilitation, and engagement or outreach with key stakeholders
- Experience with government contracting or consulting
- Ability to comprehend complex business processes and articulate technical ideas in team and client environments
- Knowledge of DoD ISR programs, including DoD client programs
- Ability to think critically and analytically in an enterprise architecture environment
- Possession of excellent interpersonal and team skills
- BA or BS degree in CS, Information Systems, or a related field preferred; MA or MS degree a plus
5
Technical Team Lead-dzb Resume Examples & Samples
- Manages and oversees the execution of project plans for any scope; ensures adherence to all department and technology standards and procedures, including all documentation requirements
- Assigns resources and monitors progress of all assignments; ensures completion of schedules
- Responsible for short and long term FTE planning
- Performs and oversees application development and supports testing efforts, including the review of specifications, preparation and execution of testing; may be called upon to coordinate the completion of integrated testing efforts
- Translates requirements to assist staff in preparing detailed specifications for system enhancements
- Recommends designs based on business requirements. Identifies issues and concerns
- Ability to act as a client liaison to review priorities and manage the overall client queue. Builds rapport within the organization. Effectively communicates and develops a professional level of cooperation across the organization
- Maintains efficient operation and effectiveness of supported applications. Recommends new technology, policies or processes to benefit the organization and improve deficiencies. Typically will lead technical evaluations of vendor software
- Completes status reports and must be able to present projects, status or activities to senior management
- Demonstrates a strong understanding of the business environment and needs within the area of responsibility
- Ability to understand technical, business and operational impacts of a project or problem
- Responsible for the job growth and career development of staff members by providing training plans, guidance and sharing knowledge
- Responsible for performance appraisals, promotion and salary recommendations
- Must be able to contribute to the development of a cost center budget
- Recommends and initiates new policies and procedures which will improve the performance and effectiveness of the department
- Associate’s degree, or in lieu of a degree a minimum of 2 years work experience Eight years of experience in project related work, systems analysis and a systems development environment
- Prior management experience required
- Requires a complete understanding of the system development life cycle
- Requires familiarity with application development support software and hardware platforms
- Ability to effectively use project management, word processing and spreadsheet applications
- Very good problem solving skills to assist in issue resolution
- Good understanding of the Bank’s application framework
- Familiar with application development software and hardware platforms
- Able to lead design and specification walkthroughs
6
Watson Technical Team Lead Resume Examples & Samples
- At least 3 years experience in demonstrated success in building customer solutions
- At least 3 years experience in working knowledge of customer integration for software solfutions
- At least 1 year experience in working knowledge of flexible architecture for cloud environments and SaaS implementation
- At least 1 year experience in working knowledge of secuirty and compliance
7
Technical Team Lead Resume Examples & Samples
- Ensuring design and code process are followed, reviewing and adapting development processes where necessary
- Building a continuous improvement environment
- Accountable for the successful operation and deliverables of the team
- Organisation of the development team through the project and development lifecycle
- Working with development and project managers to create an environment of achievement, fun - fostering high morale and a highly motivated team
- Responsible and accountable for conducting, leading and coordination of software development activities throughout the project
- Leading interaction and collaboration with multiple teams/customers, including key design decisions for the technology, configuration and structure of the system
- Be familiar with systems concepts design and standards
- Eight plus years experience of software development
- University Degree in Computer Science or Engineering
- Strong experience of object-oriented/ modular programming - design and implementation
- Experience of the full software development life cycle: business /systems analysis, requirements gathering, functional specification authoring, development, testing, delivery and deployment are essential
- Experience in working and managing offshore teams
- Experience working with any of the major open-source or commercial frameworks a plus (Spring, Camel, Javascript, .Net)
- Experience of automated unit testing frameworks and continuous integration
- Ability to build successful teams and give clear direction
- Ability to anticipate potential problems/ risks and proactively determine and implement solutions
- Identify skill sets quickly and use to the projects advantage
- Excellent communication skills are essential
- Possess good organisational skills
- Ability to work under pressure and meet tight deadlines
- Strong coaching skills. Ability to step outside role confines and help teach and enable/ empower other team members
8
Technical Team Lead Resume Examples & Samples
- Responsible for a team who addresses technical and IT support requirements and resolves IT-related issues
- Lead and motivate team mates with any issues or assist them in the escalated issues
- Review and monitor service delivery report for all staff members with respect to personal and team performance
- Management of call queues, work on emails, close escalated issues on priority basis
- Training new joined analysts on various modules
- Following critical Incident Management Process while working on High Severity/Priority incidents
9
Technical Team Lead Resume Examples & Samples
- Mentor others on needs for upgrades and other infrastructure projects
- Find solutions and investigate potential tools/software as needed
- Create technical documentation, diagrams and flows
- Provide technical guidance and support for team members
- Understand Network topology, Firewalls, Load Balancing, File shares, Virtual Machines, VDI, Replication, Storage needs, and make requests accordingly
- Understand the concept of Disaster Recovery
- Understand and make configuration file changes
- Work with other infrastructure, network, etc., teams
- Create solutions that meet requirements for upgrades, rewrites, etc
- Will actively coordinate and maintain the interaction between the UC Product Development (PD) teams and other groups in the organization
- Research when version or other upgrades may occur to identify differences, challenges, etc., on software and databases
- Plan, organize and prioritize tasks
- Preparing status updates and reports
- May collaborate and coordinate with Web Services, project managers, architects, developers, database administrators, operations and Quality Assurance (QA)
- Responsible for guiding the technical efforts for infrastructure items
- Leading and/or developing environment load and performance testing
- Ensure that the best technical approach and practices are applied
- Assist with problem analysis, propose resolution and provide time estimates for implementing the solution
- Lead and coordinate Infrastructure projects across UC teams
- Develop detailed project plans
- Identify in and out of scope needs. Identify ‘Out of Scope’ issues and secure approval before continuing work on such issues
- May direct, plan, and monitor work for others to meet project deadline
- Keep technical skills and knowledge of EWS technologies current
- May conduct project team meetings and other project related events (requirements reviews, specification reviews, etc.)
- Utilize Time Reporting, System Development tools and other professional tools as assigned by management
- Must have an excellent understanding of the entire system development life cycle
- Personify a "does what it takes" focus, know when to act with a sense of urgency, and drive initiatives
- Involvement and coordination as needed for supporting and maintaining systems
- Encourage team work
- Assist Project Managers in developing implementation plans, including the scheduling of project milestones
- Good technical knowledge in software development methodologies, design and implementation, good analytical and design skills, good skills in research and analysis, project planning and implementation, and understanding of entire development process, including specification, documentation, and quality assurance
- Has worked effectively as both a Team and Technical Lead and completed multiple key projects
- Works independently and has built good relationships with the business unit
- Successfully managed multiple major projects simultaneously
- Coordinate and/or conduct unit testing and integration testing
- Provide assistance and routine consultation to users in the development of systems and software
- Thorough technical knowledge in development methodologies, design and implementation
- Understanding of entire development process, including specification, documentation, and quality assurance
- Experience in carrying out the requirements, design, development, etc
- Considerable experience with developing for the Windows environment
- Agile development experience (Iterative development, Continuous Integration, User Stories, Test Driven Development, XP)
- Experience working with offshore teams
- Understand Infrastructure in general to meet duties and responsibilities. Including Experience with Network topology, Firewalls, Load Balancing, File shares, Virtual Machines, VDI, Replication and Storage needs
10
Technical Team Lead Resume Examples & Samples
- Enterprise Java (e.g. JAX-WS, JDBC, EJB3, JMS)
- SQL and RDBMS design (e.g. Oracle 10/11g and or IBM Informix)
- C99 in a Unix environment
- Design and development of high performance code in Java in a multi-core environment
- Application Server (e.g. IBM WebSphere Application Server and/or SAP NetWeaver Web AS
- Working in an Agile software development process
- Developing and using Webservices
11
Technical Team Lead Resume Examples & Samples
- Informatica ETL Development Experience (Minimum 7 years experience)
- Team Lead - Lead development teams of 3-5 ETL Developers (Minimum 3 years experience)
- Project Management Skills (Minimum 8 years experience accountable for large, complex Information Management related initiatives)
- Minimum eight (8) years in a Technical Lead or Consulting role leading Information Management related initiatives (system integration, data warehouse build, data mart build, or similar) is required
- Track record of success in a fast-paced development environment required
- Prior consulting experience preferred
- High degree of healthcare provider or payer industry knowledge is preferred
- Experience utilizing or leading implementations leveraging Informatica ETL tools required
- Experience in Cognos BI Reporting tools preferred
- Experience in one or more of major data modeling tools such as Erwin, Data Architect, Oracle Designer and their administration
- Experience in one or more data bases such as Oracle, DB2, SQL server
- Experience in UNIX shell scripting, PERL and JAVA preferred
- High Microsoft Project skills with PMP is a plus
12
Controls Technical Team Lead Resume Examples & Samples
- Lead and supervise direct reports focusing on knowledge transfer and career development
- Effectively maintain PLC programming, hardware networking and communication systems
- Interface with and troubleshoot plant PLC's and HMI’s, for multiple controls platforms
- Provide technical assistance to maintenance personnel in diagnosing, troubleshooting, determining root causes of failures, and eliminating equipment problems
- Implements control system projects to improved equipment reliability and OEE
- Provide strategic guidance for control system capital improvements
- Contribute to Maintenance Conscious Engineering (mce) by participating in development and coordination of engineering projects
- Analyze maintenance and equipment performance data to identify repetitive equipment issues and implement procedures to improve reliability, uptime, and quality product
- Participate with Plant Engineering, Division Engineering, and Production supervision to plan installation and/or modification of production equipment
- Provide on-call support for any maintenance activity
- Bachelor's degree or higher in a Science or Engineering discipline
- Bachelor’s degree in Electrical Engineering with an emphasis on Process Control
- Minimum 3 years technical supervisory experience
- Experience with Allen Bradley PLC, Siemens PLC, Wonderware HMI, Industrial Network configuration, and Network Virtualization
- Strong computer skills including, but not limited to, MS Office, Statistical, CAD, SAMMS
- Must be team oriented, have strong communication skills, be self-motivated, and strive to continually improve
13
Technical Team Lead Resume Examples & Samples
- Effectively and positively communicate the organizational mission, vision, values, goals, performance management and action plans to assigned team members
- Assume responsibility for achieving the required results (KPI’s, SLA’s) of your assigned product support team, including adherence to all support delivery processes
- Closely monitor client satisfaction results of your support team and ensure appropriate actions are quickly implemented to address client concerns
- Understand and report on assigned team results (KPI’s, SLA’s, etc), performing root cause analysis and developing action plans to address issues, as required
- Ensure appropriate resource scheduling for your team
- Recommend innovative ways to improve productivity and reduce costs
- Take appropriate actions to improve quality and share best practices across team members
- Provide training, and act as a catalyst to drive adherence, for all support delivery processes
- Provide product specific training as required, for new employees and new products
- Participate in initiatives and activities that improve overall team skills and results
- This position will require ongoing skills development activities and successful completion of all required training curriculum
- Other duties as assigned, including support center level responsibilities
- Support Center operational hours: 8AM – 8PM EEST Monday – Friday (incl holidays)
- At least 12 months of experience in a technical support center
- Advanced understanding of computer networking - TCP/IP, routing, switching, firewalls
- Working experience with any enterprise class Cisco equipment
- Experience with Microsoft Operating systems at advanced user level
- Experience with Microsoft Office ( Word, Outlook) at advanced user level
- Bachelor's Degree (or equivalent) in Engineering or similar technical field
- Excellent command of spoken and written English (B2-C2 level)
- Active Cisco CCNA certification in any technology area
14
Technical Team Lead Resume Examples & Samples
- Managing and leading development teams
- Drupal 7 in a commercial environment
- PHP 5 MVC frameworks such as Symfony/Zend
- Experience with code optimization and refactoring
- Proven HTML and CSS skills
- JavaScript including jQuery
- Proven commercial experience working in an agile environment, building consumer facing websites
- Version control systems such as SVN or GIT
- Strong debugging and problem solving skills
- Comfortable on the command line
- Apache Server Configuration (Rewrite rules/Virtualhosts)
- Experience working with services using both internal and external APIs
- Excellent business facing communication skills
- Automated/Unit Testing and Continuous Integration environments
- Drupal 8
- Laravel and twig
- Responsive design using bootstrap
- Content Delivery Networks such as Akamai
- Web analytics using Google Analytics
- Wordpress Development
- Experience working with A-B testing using software such as Optimizely
15
Technical Team Lead Resume Examples & Samples
- Triage, manage, resolve and report on business related issues in a timely manner using BMC Remedy ticketing system
- Performs and oversees the troubleshooting, diagnosis and resolution of problems for all areas including systems administration and technical support is a classified IT environment
- Collaborate with customer management to communicate business requirements and issues to partners and vendors providing technology services to the Customer
- Assist business owners in understanding how to best use IT architecture, system capabilities, application data and functionality across various systems to meet business needs
- Define and implement service performance measurements and produce weekly analytics review and development of reports for the customer regarding team performance
- Assign and track daily project and work tasks for other team members
- Review and approve changes to the Customer’s technology environment, ensuring changes do not impact critical business functions
- Support and participate in large, complex initiatives involving cross-functional teams and deliverables
- Give presentations to customer base on new technologies and upcoming corporate IT initiatives
- Provide technical and operational leadership to a staff of 4 technicians
- Manages the development of the team by ensuring that project tasks are in line with customer’s strategic objectives
- Keeps projects on track
- Bachelor’s degree or equivalent experience (4 years)
- At least 4 years progressively responsible management experience, managing technical resources to deliver core infrastructure, desktop support and data exchange capabilities
- At least 4 years of progressive experience with ITIL, IT Service Management
- Demonstrated experience applying technical acumen and domain knowledge to facilitate the resolution of business, operational, technical, and process challenges
- Excellent interpersonal and communication skills with the ability to identify and resolve problems, mitigate conflicts, lead technical teams, and deliver cogent presentations
- Proven vendor management skills including contract negotiation, quality of service monitoring, service performance management, and joint problem resolution
- Experience with 64-bit Windows clients and Windows server environments
- Experience with diskless infrastructure including both servers and clients
- Must have current DOE "Q" level clearance
16
Technical Team Lead Resume Examples & Samples
- Bachelor’s Degree in Computer Science or a related field, or relevant work experience
- 3+ years of experience providing IT support in a multi OS (Linux, Windows, OSX) environment
- 2+ years of experience providing general networking support to include network device (router, switch, or firewall) configuration
- Masters in CS or related degree (Computer Engineering, Information Systems, etc.)
- Excellent communication skills and the ability to work well in a team
- Strong customer focus, ownership, urgency and drive
- Systems administration experience in Linux/Unix environment
- Experience maintaining open source packages and/or working with the open source community
- Experience packaging software with Red Hat Package Manager or Debian
- Experience maintaining large scale Linux implementations
- Experience with Bash, Python, Perl, C, C++, or Java
17
Technical Team Lead Resume Examples & Samples
- Responsible for developing and managing the development of a wealth management system
- Plan, direct and coordinate daily activities of a team of developers for assigned projects
- Understand the necessity of, and contribute to, development standards and processes
- Act as a resource for software developers on policies, procedures and technical issues
- Execute design and code reviews of software components developed by other team members
- Assist in the enforcement of coding standards and departmental best practices
- Develop and produce assigned software components according to project timelines and specifications
- Create and conduct software and executable tests, continuously integrating code into the overall software framework
- Review current software to identify defects and opportunities to improve performance and stability
- Maintain and enhance existing software to address strategic business development needs, as well as, to improve the software
- Proficient in managing the development of multi-tier, secure business applications for high availability, scalability and performance
- Understanding of object-oriented analysis, design and development
- Solid experience in Java implementation technologies: Java EE 5, Spring framework, Spring Batch, Spring MVC, SVN, Maven, MyBatis, Tomcat, Security-SAML
- Solid experience in Oracle database technologies
- Minimum 5 years software development experience with Java enterprise application
- 7+ years IT Industry experience in application development as a development manager/lead
- Familiar with financial services operations and technology – ideally Wealth Management
- Spring
- Wealth Management
18
Technical Team Lead Resume Examples & Samples
- Switches / Routers / Firewalls / Change Control / Implementation / Documentation
- LAN/WAN / Firewalls / CCNA
- *Previous Team Leader experience is desirable***
- ****This role has SC clearance as mandatory due to the nature of the work. To apply, you must be willing and able to undergo the UK's vetting process. Non-UK nationals applying for vacancies where a security clearance is a mandatory requirement, i.e. applicants must meet the UK's 5 year residency criteria in order for their application to be considered. Any person unable to meet these requirements should not apply.******
19
Technical Team Lead Convcom / CIS Resume Examples & Samples
- Successfully hire and on-board new hires into your team
- Communicate with your employee(s) regularly and effectively and take ownership for the message you convey
- The effective daily operational running and management of the team
- Manage team members’ performance and link it to the business strategy
- Acknowledge and recognize individual and team contributions
- Lead by example through your own behavior and ensure you seek feedback for your own personal development
- A strong technical background / experience in one or more of the ConvCom/CIS products (telephony/Iptel, contact center, UC,…) within the product portfolio is essential
- A minimum of 5 years’ experience in Service Delivery and Operations within the product/service portfolio
- Degree in engineering or equivalent training with professional experience
- Motivated to collaborate with support engineers and share the following values: Proactivity, Teamwork, Professional Excellence, Partnership and Personal Commitment
- Understands the business needs and expectations and consistently delivers a quality service
20
Technical Team Lead Resume Examples & Samples
- 6 to 7 years experience in application development, and 2 to 3 years+ of Architecture/Design experience
- Experience and working knowledge of Adobe LiveCycle
- Solid Adobe Forms development experience
- Hands on LiveCycle Application Development experience (Forms, Output, Reader Extensions, Process Management, Barcoded Forms etc)
- Hands on experience with StreamServe(OpenText) Persuasion is a plus
- Experience in Captiva, ECM (Filenet) is a plus
- Solid knowledge and expertise in JavaScript, Java, Web Services, XML, DB (Oracle or other), Unix/Linux
- Experience with large complex systems in order to apply that knowledge at a strategic level, influencing technology solutions that match the goals and objectives of each line of business
- Strong communications skills to effectively communicate at different levels of management
- Quickly able to understand Adobe LiveCycle services offered
- Ability to review and understand Business teams request around our services offered. - Ability to review needs around Adobe LiveCycle/StreamServe Persuasion
- As an SME(Subject Matter Expert) - Explain use of offering to different Line of Business IT teams. Adobe Livecycle Services (Custom Services), Adobe LiveCycle
- As an SME - Guide Line of Business IT teams on how to develop forms and LiveCycle services
- As an SME - Review Line of Business IT teams code and make sure they are following proper coding standards
- As an SME - Review test cases / test results
- As an SME - Find gaps in Line of Business IT teams testing to protect infrastructure failures
- Ability to programmatically verify services
- Ability to guide and understand best practices set by engineering
- Ability to guide support to get changes pushed from test to QA and to prod
- Ability to guide Line of Business IT teams to fulfil security / change requests
- Adobe LiveCycle
- Captivate
- FileNet
- PL/SQL
21
Technical Team Lead Resume Examples & Samples
- Upgrade and maintenance of Citrix servers
- Application sequencing and rollout
- Participation in Citrix Infrastructure Changes
- Resolving client tickets
- Participate in on-call rotation
- Knowledge and experience in XenApp
- Knowledge and Experience in Netscaler, Provisioning Services and Edgesight
- A strong understanding of Windows Server Technologies
- Excellent Customer Support Skills
- General Knowledge of Active Directory
- Virtual application/server knowledge
- A good understanding of network infrastructure and remote access technologies
- Advanced troubleshooting skills gained through experience in the IT field
- Will have excellent presentation, written and interpersonal communications skills
- Ready to work in 24/7 support
- Windows 2003 & 2008 servers
- TCP/IP network configuration
- Strong Citrix Knowledge
- Scripting knowledge is great plus
22
Technical Team Lead Resume Examples & Samples
- Resource will have experience working with Informatica 9.1 ETL tools and technical environment. In addition, experience with Oracle 11g and strong Oracle PL/SQL development skills is required
- Database development skills with Oracle PL/SQL, creating stored procedures, tables, indexes, is required along with Unix development skills, Unix-shell scripting
- Documents tasks for end-user, technical, and managerial review to ensure high quality customer service
- Performs quality assurance testing of data integration and report development. Monitors data load operations to ensure accuracy
- Should be able to lead a team of 5-7 members
- Should have good client facing experience as this role involves lot of interaction with client IT and the business folks
- ETL
23
Technical Team Lead Specialty Senior Resume Examples & Samples
- Develop and execute certification test plans for RTC related solutions
- Document the test results
- Review results with Architecture and Engineering teams
- Proficient in current Avaya Aura Platform Administration, Version 6.x and 7.x (certification preferred)
- Proficient in current Avaya Contact Center and associated application Administration (certification preferred)
- Detailed knowledge of Avaya Session Manager, System Manger & SIP technologies
- Knowledge of Avaya Aura messaging platforms
- Possess in depth knowledge of Avaya voice related applications specific to Unified Communications, Contact Centers (i.e. ACD, Experience Portal, CTI, CMS, Omni-channel, etc.) and Back office
- Understanding of Avaya related mobile technologies
- Proficient in Nice Engage and AIR administration , and RTS development (certification preferred)
- Knowledge on Nice Engage recording, analytics, WFM, Survey & Speech applications
- Proficient in Oracle/ Acme Packet ClientE administration (certification preferred)
- Understanding of Dial Plans, & carrier related technologies, E.164
- Knowledge of H.323 & SIP protocols including QoS understanding
- Knowledge of SIPREC
- Knowledge of SFB, Cisco, and Avaya interoperability
- Experience in working at a large international financial firm
- Ability to communicate effectively, both verbally and in writing, with colleagues throughout the corporation
- Ability to work with and manage third parties/vendors
- Able to multitask and prioritize to meet required schedules; exercise prudent time management
- Ability to work within a tight time-frame and hard deadlines
- Ability to contribute to multiple programs with effective delegation skills
- A flexible working style, able to change direction as the business needs change
- Knowledge of Problem, Request and Incident Management and Change Management
24
Technical Team Lead Resume Examples & Samples
- Lead a small team of agile software developers for Gumtree Australia, with a lead technology role and overall responsibility for a 24x7 web platform that powers a local classifieds product
- Lead agile scrums to ensure that your developers are delivering what your business and product team requires, with good quality and scalable code
- Hands on role to translate business and product requirements into a development project with good design, great code, and quality results
- Work with your business and product on planning and scheduling projects
- Proactive, taking incomplete requirements and actively seeking to fill the gaps
- Identify project risks and make recommendations to reduce those risks
- Provide mentorship to your developers in design, coding, and testing techniques
- Monitor, guide, and rate your developers on their work performance and coach them on their career progression
- Nurture and promote expertise, innovation, and a passion for your classifieds business and technology platform
- Work with your team and other teams to shape culture, define process, and deliver new technology as needed
- Work with your site operations and QA to deliver quality projects and high availability of your web platform
25
Technical Team Lead Resume Examples & Samples
- Supporting BAU for various clients
- Maintain system availability as per multiple Service Level Agreements (SLA)
- Produce monthly reporting activity and explain any abnormal system performance
- Assist appropriate teams in all phases of Production implementations
- Perform system tuning activities where appropriate
- Ensure that all documentation for the systems (build books, network diagrams) are updated after changes
- Make recommendations to improve health of the system where necessary
- Participate in various projects and work orders as assigned and complete assigned tasks on time
- Coordinate activities for projects between other teams
- Provide on-call support as scheduled
- Coordinate service calls and requests with team members where necessary
- Respond to incident tickets and provide updates in a timely manner. Escalate where necessary
- Coordinate and implement change records as a result of trouble tickets
- Perform 1st level hardware diagnostics and installation of layered products where needed
- Reduce costs where expedient to do so without impacting service availability
- Recommend efficiencies in the UNIX/other organizations
26
Technical Team Lead Resume Examples & Samples
- As a Senior Team Lead, the successful candidate will be expected to perform the following duties with a high level of competence
- Liaise with nominated business stakeholders when required to ensure that business requirements are fully understood before commencing design and development
- Responsible for day to day development of a small number of developers and in some instances QA members to ensure delivery of the project
- Draw-up detailed technical designs for components in response to business requirements and high-level technical architecture
- Work effectively with any external consultancies engaged during the project to provide technical and design expertise
- Implement best-of-breed technical solutions based on agreed technical design, adopting industry standard development patterns and methodologies (including continuous integration and automated unit and integration testing)
- Fully test implemented solutions in advance of User Acceptance Testing
- Assist (when required) with the deployment of components to development and test environments
- Participate in intra-day and overnight Support rotas (when required)
- Java server side development experience is essential. The candidate must be able to demonstrate knowledge of multi-threaded development
- A good understanding of the front-end JavaScript application stack is essential
- Knowledge of front to back systems architecture is essential
- Demonstrable experience implementing global, distributed systems in a 24 * 5.5 trading environment is essential
- A good understanding of internet based messaging protocols such as HTTP and WS
- Excellent understanding of application architecture and designs must take into account non-functional as well as functional requirements
- Experience of SQL and relational databases is essential and experience of Oracle advantageous
- Knowledge of FIX Protocol and related Java APIs is advantageous
- How to write Technical documentation
- How to liaise effectively with Front Office staff
- External client and customer facing – experience with integrating with exchanges and also corporate clients is advantageous
- Operation of trading desks in a large, multi-site Investment Bank with significant eCommerce offering
- Foreign Exchange in a high volume low latency environment
- Experience working on enterprise systems but also agile delivery of Quant and Business requirements
- Spot FX market conventions
- Forward FX market conventions
- Front Office development team in Large Investment Bank, supporting global trading desk
- A background of solid architectural work
- Knowledge of Enterprise Integration and messaging technologies (29 West, RMDS, Kaazing)
- The ability to work comfortably both within a team and independently as required
- A flexible approach to delivery responsibility
27
Technical Team Lead Resume Examples & Samples
- Design, code, test programs and maintain the complex custom-built solutions based on .NET technology and related frameworks
- Create, execute and document necessary tests to ensure application / environment performance
- Participate in identifying configuration changes to applications so that they meet business process requirements
- Design and implement the technical infrastructure including network, platforms and servers, enterprise enabling, application enabling, security and operations management
- Analyze functional specification for completeness, clarity and feasibility of implementation
- Work with business analysts to define test scenarios
- Investigate problems, perform root-cause analysis and deliver bug-fixes
- Integrate technical and application components
- Maintain, tune and repair applications
- Provide user support
- 4+ years Experiences
- Microsoft.NET / C#
- ASP.NET MVC
- MSSQL Server
- Pure Javascript
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Technical Team Lead-enterprise Resume Examples & Samples
- Collaborate with Technical leads and other engineering peers to build, design and architect great software, services & platform APIs that are robust, reliable, scalable, reusable thereby providing a strong foundation for various Copart Systems
- Ability to prioritize, groom stories, understand dependencies between applications
- Ability to whiteboard solutions in front of a large audience and think nimbly on your feet
- Strong core programming skills, preferably J2EE based
- Strong experience with Spring based tooling, Java/JEE suite
- Strong experience with Web front end technologies – AngularJS, ReactJS, Thymeleaf OR with Services development with good practices – REST, SOAP
- Prior experience in Enterprise Integration Pattern and Drools Rules engine
- Exposure to SOA/Microservices based integration
- Exposure with Message oriented Middleware(MoM) tools
- Strong understanding of multi-threaded architectures, distributed systems, and scalable messaging
- Exposure with any frameworks enabling RAD – Spring Boot, Groovy on Grails, Play/Akka etc
- Good experience with ORM tools – Hibernate, JPA, MyBatis(iBatis)
- Skilled in documentation including UML diagramming
- Understanding and experience with an RDBMS/NoSQL stores
- Self-motivated; able to demonstrate initiative, think out of the box
- 7+ years professional software development experience with Java based programming including good exposure with Middleware technologies and development. - SOA/Microservices, Queuing technologies, Enterprise Integration pattern experience., RAD tools
- Excellent verbal and written communication skills with the ability to communicate complex ideas and designs to both technical and non-technical staff
- Self-motivated, naturally curious, and able to thrive in a fast-paced and client-focused environment
- Skilled in documentation, agile practices
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MOC FST O Technical Team Lead Resume Examples & Samples
- Coordinate with MOC Training Team (TT) on-site contractor staff, as required, to accomplish tasks, briefs and point-papers to meet deadlines
- Coordinate with appropriate MOC TT members to prepare required reports, staff actions, point- papers, talking points, and all other staff products in support of but not limited to the following activities of USFF OLW
- Develop synthetic exercise injects to enable accomplishment of training objectives for synthetic training events and support of live events as required
- Develop exercise documents to include manning documents, messages and orders to include but not limited to Operation Orders (OPORD), exercise directives and exercise game books
- Provide expertise and support on applicable tactical and operational-level joint, coalition and service doctrine
- Serve as the point of contact to the government for program requirement inputs
- Schedule resources across assigned events
- Ensure standardization of exercise processes and procedures
- Coordinate fleet customer planning engagement
- Provide oversight of the assigned exercise event planning, preparation, and execution
- U.S. citizen with a Master of Arts or Master of Science degree
- 15 years’ experience with Naval Operations
- Shall have five (5) years of experience in OLW command and staff operations
- Modeling and Simulation (M&S) experience in training and experimentation and with Navy Training Baseline (NTB)
- Demonstrated Fleet MOC experience
- Ability to meet medical screening qualifications to embark on U.S. Navy, USNS or host nation ships when required to get underway for periods in excess of 24 hours
- Recent experience in joint and naval exercises, war gaming, and exercise/event planning
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CoE Ireland PI Technical Team Lead Resume Examples & Samples
- Responsibility for Resource Management and Operational Delivery
- Responsibility for the Technical and Functional Development of the team
- Accountable for critical projects
- Facilitate the planning and coordination for operational projects
- Assume the role of onsite De-Escalation Architect for mission critical services
- Develop resources to support region delivery in US, LA & EMEA
- Promote the Front-Office/Backoffice engagement model
- Support the Backoffice Infrastructure with technical and functional expertise
- Support the MCC Environment and the Deployment Room strategy
- Drive new initiatives and activities as part of the AGS Transformation Model
- Develop and execute service and de-escalation plans for critical customers
- Deliver services and projects as Team Lead
- Identifies top issues of engagements at critical customers
- Bachelor's degree in Computer Science, Information Systems, Physics, Maths, Engineering
- Technical Inquisitive nature with strong analytical and problem solving skills
- Interface design and development in PI/PO
- HCI
- SuccessFactors/Ariba/Concur experience
- BPM/B2B development/design and troubleshooting
- Pi/PO Graphical mapping, XSLT mapping, Java Mapping
- ALE/IDOC/RFC knowledge
- ABAP programming
- Proficiency in the delivery of Optimization Services
- Adopt an Organized and efficient management style
- Comfortable working on own initiative
- Experience as Onsite Team and Backoffice Lead/DEA
- Successful project implementation experience
31
Technical Team Lead-engineering Resume Examples & Samples
- Supervises the manufacturing engineering areas to plan, schedule and delegate assignments, maintains job coverage for all projects and covers job assignments, as required, due to vacation, illness, travel, etc. Monitors goals of respective group of ME’s and establishes standards for the group, as required
- Provides input to the manager regarding the overall job performance of ME’s within the group
- Provides technical assistance to the manufacturing engineering group to solve immediate problems and also to work with the group to investigate and solve the long-term problems
- Evaluates and makes recommendations on engineering concepts
- Provides training within the group to assist ME’s to take on new tasks
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Technical Team Lead Resume Examples & Samples
- Guide, mentor and manage a team of 6 developers
- Work alongside a Product Owner to establish a project roadmap for the team
- Formulate a clear technical direction for the product with the technical architect
- Collaborate with other teams in the department and manage coordination of delivery
- Represent the team in planning, discussion, presentation and proposal meetings
- Manage expectations, highlight risks and escalate issues
33
Dynamics Technical Team Lead Resume Examples & Samples
- Executive and key stakeholder presentation and training
- Recruitment, mentorship and training of team members
- 5 years of Microsoft Dynamics AX and/or CRM (2009 and more recent) implementation cycle, in various roles
- Dynamics technical roles X++, SSRS, SQL, MDX, SSAS, ETL, CUBE, AOS DAX Workflow and AIF Integration
- Technical systems analysis, architecture and documentation
- Preparation of functional specifications
- Testing and quality assurance
- Bachelor's degree in Computer Science field preferred
- Experience with C#, .NET framework
- Ability to establish priorities, work independently and achieve objectives with minimal supervision
- Excellent analytical, creative problem-solving skills
- LI-GP1
34
Git / Gerrit Technical Team Lead Resume Examples & Samples
- Experience with Perl, Python or Ruby
- Experience with Perl, Unix Shell Procedural languages
- Source Code Management (SCM) systems such as Git/Gerrit, SVN
- Unix/Linux Administration Scripting, LDAP and Identity Management Distributed environment, Distributed Sites
- Experience in administering Ubuntu based hosts
- In-depth understanding of operational concepts related to alerting, monitoring, logging
- LI-SRC
35
Technical Team Lead Resume Examples & Samples
- Lead and directly manage a team of Technical resources; perform all human resources tasks, such as, recruiting, hiring, and managing employee performance
- Design/implement complex local and wide-area networks of machines
- Manage a large, complex site or network
- Works under general direction from senior management
- Establish/recommend policies on system use and services
- Supervise system administrators, system programmers, and other technical roles of equivalent seniority
- Has purchasing authority and responsibility for purchase justification
- Participate in 24x7x365 On Call rotation and assist in resolving issues, periodically, outside normal business hours
- Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customers or client audiences or professional peers, and working closely with upper management
- Ability to solve problems quickly and automate processes
- A solid understanding of an operating system; understands paging and swapping, inter-process communications, devices and what device drivers do, filesystem concepts (inode, clustering, logical partitions), can use performance analysis to tune systems
- A solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server programming, and the design of consistent network-wide filesystem layouts
- Ability to program in an administrative language (Tk, Perl, VBScript, a shell), to port C programs from one platform to another, and to write small C or C# programs
- A BE in Computer Science, Information Systems or a related field or an MCA
- Previous Management experience preferred, but not necessary
- Minimum of 7 years of previous system administration experience
- Experience leading a team or projects
- Extensive programming background in any applicable language
- Publications within the field of system administration
36
Technical Team Lead Resume Examples & Samples
- Facilitate communication within projects, across CGI technical teams and with the client to ensure all stakeholder expectations are managed correctly
- Provide leadership in the promotion and deployment of fixes and major releases into production environments
- Vast technical skills including a solid and broad range of experience in web development technologies, production deployments and include the design, implementation and hands-on support of 7x24 mission critical multi-tier environments
37
Technical Team Lead Resume Examples & Samples
- Computer Science/Engineering or equivalent
- 7+ years development experience with JavaEE (JBoss, Wildfly), Eclipse, .Net and C#
- 7+ years of experience in developing web applications in a distributed cloud environment
- Experience with SQL server
- Demonstrated track record of leading development teams through the delivery of marque product features
- Experience with SOAP/REST web services
- Has had experience managing resources in the delivery of projects, pulling together plans, identifying required resources and timelines and then managing the project plan
- Keeps up to date on new technologies and methodologies, but is pragmatic about whether or not they are applicable to what we do at j2
- Experience with cloud technologies and architectures for scalability and performance
38
Technical Team Lead S&F Resume Examples & Samples
- Adheres to all Johnson Controls and customer safety standards and all local or national code requirements. Provides safety leadership and instruction to all Technicians in the branch to include pre job checklist, job and vehicle audit compliance. Provides safety awareness and instruction to subcontractors on Johnson Controls work sites
- Participates in assisting management with security and fire technician performance reviews
- Regularly provides input on development and training issues, as requested through annual development planning and goal setting
- Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction
- Maintains close relationship with assigned Account Representatives and Account Executives to strengthen JCI customer relationships
- Proactively evaluates potential problems on the job and initiates action to limit negative outcomes. Provides estimates / quotes or negotiates additional work for customer. Coordinates and presents quotes and change orders to customers
- Manages assigned work to meet professional execution, on time and customer satisfaction. Ensures job completion documentation is completed (all local or national code requirements) and coordinates transition from installation to service. Ensures profitable completion of each service request or task
- Promotes usage of team Service+ Rewards and Tech Connect quoting activity at the point of service
- Supervises troubleshooting and checkout of the system before release to the owner / operator
- Reports problems or changes to management immediately. Interfaces with branch manager, service team manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner
- Escalation point from the branch to the technical resource team in Milwaukee for critical issues. Serves as an internal resource on technical issues, and viewed as an expert in given fields by both employees and customers
- Ensures owner / operator is familiar with and has been trained on the total system. Provides paper documentation and / or manuals for system operation
- Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company
39
Technical Team Lead Resume Examples & Samples
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
- Expert level experience using Microsoft technologies such as Entity Framework, MVC, HTML5 and developing Transact SQL
- Minimum of 10 years of experience in technology with at least 7 years of management experience
40
Infosec Technical Team Lead-secureworks Resume Examples & Samples
- Review of existing management plans and team performance
- Support development plans for every team member and the team training budget
- Perform incident management and drive resolution and follow up findings
- Perform real-time monitoring and analysis of security events from multiple sources including but not limited to events from Security Information Monitoring tools, network and host based intrusion detection systems, firewall logs, system logs (Unix & Windows), mainframes, midrange, applications and databases
- Understand and interpret SecureWorks portal data, and act as trusted security advisor to the Client
- Understand Client’s culture, security strategies, security goals, security objectives, security capabilities, and security budget
- Assist with Client’s change management processes
- Maintain knowledge of current security trends and be able to clearly communicate them to Client
- Work with Client to assist with technical security escalations
- Keep Client abreast of problem status, set clear expectations, provide timely follow-up to Client, and independently handle challenging Client situations on a daily basis
- Development of the processes and procedures to support client security operations
- Communicate and escalate issues and incidents as required by process or management
- Desired industry certification from vendors: ISC2, GIAC, EC-Council, Cisco, Juniper, (SIEM), CompTIA S+, ITIL, UNIX/ Linux, Microsoft, Oracle, etc
- Experience assisting the development and maintenance of tools, procedures, and documentation
- Customer service including the resolution of customer escalations, incident handling, and response
41
Business Intelligence Technical Team Lead Resume Examples & Samples
- Typically has 13 or more years of consulting and/or industry experience
- Professional oral and written communication skills, and presentation skills
- Ability to mentor and manage engagement staff and further their professional growth
42
Technical Team Lead, Senior Analyst Resume Examples & Samples
- Implement and maintain projects for a team of analysts in support of the above role
- Understanding and support of Active Directory GPO and Policies
- Work with Academic management team to develop a technical strategic vision
- Respond to technical needs related to the day-to-day staff activities and assignments as well as all Academic Support functions
- Maintain hands on knowledge and active involvement in the group's technical projects, tasks and activities
- Provide staff project progress and report status and metrics to Academic Support Manager
- Evaluate requests for service and prioritize and assign resources in order to maximize customer satisfaction
- Participate in other project planning efforts as they relate to Academic Support initiatives, including project management on key efforts
- Provide input during forecasting of operating budgets
- Provide input on personnel technical performance
- Implement workstation automation efforts
- Implement and manage collection of accurate documentation and inventory of all hardware and software
- Monitor and maintain data storage adherence to Human Subject Research Data compliance
- Maintain accurate documentation of all procedures regarding end user device support and operations
- Track and perform trend analysis on incoming support calls, and recommend actions based on the identified trends
- Participate in the group's 24x7 on call rotation
- Website content management
- Perform other related duties incidental to the work described herein
- Prior project management/team leadership
- 3 - 5 years of related customer support experience (focusing on technologies currently in use in our environment)
- Excellent computer support skills, including OSX and Windows Win7/10 client experience and a good understanding of workstation and file server operations, maintenance, and repair
- Local area networking and communication fundamentals, including Windows 2012/2008 server, Microsoft Active Directory, Citrix environment, database basic troubleshooting, not limited to server base connectivity issues
- Requires understanding and basic knowledge of workstation remote management and software distribution
- LAN management or programming experience focused on the installation, operation, and maintenance of Windows based workstations and/or file servers and attached peripherals, not excluding profile administration under Microsoft Active Directory
- Smartphone customer and device support, not limited to vendor contact and detailed MS Outlook troubleshooting
- Functional experience with remote application deployment and patch management using tools such as BigFix and Casper
- Good analytical skills, ability to work well with others, handle multiple and simultaneous assignments, and work independently
- Strong business skills with an attention to end user and customer satisfaction
- Excellent interpersonal/team building and organization/time management skills, strong customer service focus, and positive personal behavior characteristics
- Excellent oral and written communication skills with a customer service focus
- Excellent technical documentation skills
43
Technical Team Lead Resume Examples & Samples
- 10 years experience in IT
- Requirements Analysis and verification
- Excellent consulting skills
- Experience with either Java or .Net
- Minimum 2-year post-secondary education in IT or related disciple
- Exposure to JIRA or other bug reporting tool
- Ability to learn and use new software applications quickly and easily
- Systems Analysis
- Strong analytical skills; ability to root cause issues
- Knowledge of Software Development principles
- Knowledge of the banking domain
- Knowledge to ETL/database
- Knowledge of BPM systems
- Have excellent time management, task planning and prioritization skills
- Enjoy working in a self-teaching, learning organization
- Ability to build strong relationships with clients and team member
- Application Mgt Outsourcing
- Client Relationship
- Problem Solving/DecisionMaking
44
Technical Team Lead Resume Examples & Samples
- Operational leadership to the onshore based team of 2 highly skilled SME’s and matrix manage 15 offshore based resources
- Take ownership of the day to day operations of AM team and ensure that processes are followed and continuously reviewed for relevance and accuracy
- Management of Incidents, Problems and Requests and they are delivered within the defined SLA
- Client relationship management
- Drive service improvement plans and projects
- Take ownership of stakeholder management and communications
- Part of the level 1 escalations for the team
- Ensure that status updates and regular reports sent to key stakeholders are sent per agreed timeline
- Monitor key metrics and internal SLAs to ensure that the data is within the defined targets
- Excellent communication skills (Written and Verbal) - Must
- Senior stakeholder Management skills. – Must
- 3 tier Infrastructure Knowledge ( IHS, Apache Tomcat , IBM WebSphere , UNIX/AIX, firewall, Certificate Management, Database concepts) – Must
- Understanding of Web/application Deployment – Must
- Knowledge over IBM Clear case tool - Imp
- Knowledge of SCM (Software Configuration Management) concepts. – Imp
- Release and Deployment Management experience – Imp
- Build and review release and deployment plans. - Imp
- ITIL V3 certified – preferable
- Knowledge over ITSM tool Service Now – preferable
- App Dynamics – preferable
- Project Management certified - preferable
45
Technical Team Lead, A / R Systems Resume Examples & Samples
- Providing A/R and billing subject matter expertise and insight on products, processes, tools and organizational impact
- Eliciting requirements or conducting current-state analysis through interviews, workshops and other information-gathering techniques
- Developing A/R system strategy, policies, and procedures in compliance with legislative and business requirements
- Providing subject matter expertise through all phases of an A/R implementation
- Interfacing with business, IT and vendor resources
- Contributing to organization success, growth, and knowledge management
- Perform any other duties and/or tasks that may be assigned to him/her on an as needed basis
- Bachelor’s Degree in Business, Accounting, Finance or IT, required
- Full Life Cycle implementation experience with A/R products is required, ideally ORMB or SAP
- Experience with major Financial ERP systems is required, Oracle, SAP, PeopleSoft or similar
- Prior Business Analysis and Project Management experience, required
- CPA (Certified Public Account) accreditation, preferred
- Experience with Trizetto, Microsoft Visio, Microsoft Project, preferred
- Willingness to travel within NY State, required
- Strong facilitation and presentation skills and ability to prioritize and plan workload
- Strong interpersonal skills and ability to integrate well into internal and client teams
