Technology Team Lead Resume Samples

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AS
A Schneider
Aurelie
Schneider
5205 Karlee Hill
New York
NY
+1 (555) 647 9608
5205 Karlee Hill
New York
NY
Phone
p +1 (555) 647 9608
Experience Experience
Houston, TX
Technology Team Lead
Houston, TX
Leannon Inc
Houston, TX
Technology Team Lead
  • Expert infrastructure support for CRM Application including issue troubleshooting, environments installation and maintenance of application environment
  • Oversee the development and maintainence of service line solutions serving as technical lead and supervisor across the solution design and delivery life cycle
  • Oversee development teams; internal or contract, both on shore and off, providing oversite to ensure quality, scope, and fit-for-purpose
  • Support Infrastructure and Architecture functions in enforcing conformance to architectural guidance, contraints, blueprints, and principles
  • Provide professional support and consulting to developers and users in environment and infrastructure area
  • Building first class products our customer love
  • Goal setting for team members
Detroit, MI
Team Lead-technology Transfer, Injectables
Detroit, MI
Gusikowski Group
Detroit, MI
Team Lead-technology Transfer, Injectables
  • Ensure that work allocation for routine activities is performed as per plan
  • Verify development data, Master Formula Record (MFR) and specifications for new product development activities
  • Responsible for review of Master Formula Record (MFR) for API source change activities and new product development activities
  • Coordinate with the cross functional team to ensure timely initiation and closure of all QMS activities and documents for the assigned area. Viz., Incident Reporting, change controls, CAPAs
  • Verify the specification data and compatibility studies for API source change and new product development activities
  • Responsible for review of hold time protocols for API source change and new product development activities
  • Perform documentation of all the activities on a real time basis as per the GDP norms
present
Philadelphia, PA
Senior Team Lead Technology
Philadelphia, PA
Bechtelar-Feil
present
Philadelphia, PA
Senior Team Lead Technology
present
  • Engages and actively contributes to the overall growth/development of ITWorks sites outside of their direct responsibility and ITWorks knowledge communities
  • Contributes to and supports the development and evolution of the overall ITWorks technology vision and strategy
  • Provides leadership for those involved in development, design, and optimizations of technical information system platforms
  • Drives the completion of an annual technology and security infrastructure assessment for the client in order to show progress from prior periods and to use as input in the creation of an annual Technical Roadmap for the client
  • Drives the strategy, planning, evaluation, design, development, and implementation of information technology across an ITWorks site(s)
  • Assists in managing Human Resources tasks including, hiring, performance evaluations, recognition, and disciplinary actions
  • Provides effective situation management and escalation
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Harvard University
Bachelor’s Degree in Computer Science
Skills Skills
  • Highly self-motivated, a strong performer ; able to use own initiative and take lead to devise creative solutions
  • Strong organizational and follow-up skills and the ability to multi-task effectively in a high-volume environment
  • Ability to work in both Flat and Distributed applications setup, proven ability to setup/install distributed environment
  • Knowledge of Telecom Domain or past experience in amdocs Products (Ensemble, Enabler, OLC, OP, Maps, BSS pack etc) will be nice to have
  • Ability to work in a team of diverse skill sets and cultures
  • Strong relationship building and influencing skills
  • Ability to remain calm and objective in a high-pressure environment
  • Strong problem-solving skills and analytical approach
  • Ability to effectively manage remote teams
  • Ability to handle high pressure situations
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15 Technology Team Lead resume templates

1

Team Lead, Calculation Services Technology Resume Examples & Samples

  • Manage the Calculation Services development team
  • Develop, test and maintain the technology platform
  • Collaborate with business, quant and other IT teams to develop solutions and deliver projects prioritised by the business
  • Design and build the platform in line with strategic IT architecture
  • Provide local third-line technical support for the technology platform. AUTHORITIES, IMPACT, RISK
  • Develops the technology stack in partnership with global teams within FIC IT
  • Advises on key design and implementation decisions
  • Supports and mentors team members
  • Supports Front Office, Middle Office and quant groups in their duties. KEY RELATIONSHIPS
  • Reports to Valuation Services lead within FIC IT
  • Manages developers at a range of levels within the Calculation Services team
  • Works closely with variety of teams (including development, support and infrastructure functions) across the global IT departments
  • Works with users of the platform including
2

Team Lead-cbs Technology Resume Examples & Samples

  • Bachelor’s degree required
  • Minimum 10 years of lending experience required
  • Minimum 5 years of credit experience required
  • Excellent product and operational knowledge
  • Excellent corporate finance knowledge depending on the diversity of the portfolio
  • Excellent negotiation and closing skills. Usually requires over six years of experience
  • LI-TT1
3

Team / Technical Lead Fx Technology Resume Examples & Samples

  • Manage members of the FX eTrading development team to deliver solutions to the business
  • Manage projects with the FX eTrading stream of work
  • Ensure that tactical and strategic solutions dovetail
  • Contribute to the overall design and development of the real-time solutions for FX Electronic/Algo Trading, Pricing, and Risk Management
  • Work closely with business sponsors to understand their requirements and architect, design, and execute technical solutions
  • Provide guidance and mentoring for new team members as necessary
  • Strong core Java skills
  • Experience running more than one project simultaneously
  • Significant industrial experience dedicated to FX front office technology (pricing, risk, liquidity aggregation, high frequency trading, eCommerce, etc)
  • Significant experience designing, implementing and delivering multithreaded, distributed high-availability real-time software
  • Experience working closely with other developers using an agile software development approach
  • Experience effectively applying technology best practices and processes to a high-paced Capital Markets organization
  • QA Automated testing and process
4

Technology Team Lead, Consumer Insight Resume Examples & Samples

  • Effectively lead a team of technology specialists to deliver high quality work in a fast-paced environment. Responsibilities include
  • If necessary, provide technology support and training for other teams/LOBs
  • 8 years and above market research or related industry working experience, with at least 3 years team management experience
  • Bachelor’s degree or above
  • Familiar with data collection and process platform. ConfirmIT experience is preferred
  • Proficiency in Windows environment and Microsoft
  • Proficiency in statistical software, including SAS, SPSS etc
  • Intermediate knowledge various auto report software, such as SAS, Tableau, Visual Basic, Excel, Excel VBA, HTML, JavaScript etc. Proficiency in auto report software is preferred
  • Proficiency in Hardware and software maintaining, including hardware and software maintenance and upgrade that are used for data collection, and streaming for FGD etc
  • Good written and oral communication capability, good English communication is preferred
  • Can deliver high quality work in a fast-paced environment
  • Strong learning and self-learning capability, to keep improve the whole team’s professional skill
5

Technology Client Platforms Mobile Team Lead Resume Examples & Samples

  • Design OLAP Cubes, Dashboards & Reports for various products
  • Experience with Data Modelling, Data Warehousing & ETL techniques
  • Experience with OLAP Cubes (MS SQL Analysis Services preferred)
  • Experience working with Web Services
  • Strong analytical & problem-solving skills
  • Familiarity with Data Science Methodologies / Machine Learning
  • Programming Excel VBA Macro
  • Experience with UI design & development
6

Team Lead-technology Architecture Resume Examples & Samples

  • Big Data/Hadoop
  • Data Integration & Metadata
  • Reporting & Business Intelligence
  • Real-time Decisions
  • Create and maintain firm-wide technology standards in the data domains of Integration, Metadata, Reporting and Analytics/Business Intelligence
  • Lead technology benchmarking activities to underpin standards and recommendations
  • Work with the Architecture Standards and Governance Lead to promote and uphold standards in the appropriate governance forums
  • Interface with internal and external drivers for technology assessments, such as Portfolio Architects and Vendors, especially considering Open Source technologies
  • Manage a team of around 6 senior architects and engineers and management of SI Partner engagement (for external Data Lab services)
  • Degree educated in a mathematical or exact science discipline
  • Engaged and aware of industry developments in the Data discipline
7

Technology Team Lead Resume Examples & Samples

  • Ensure solution alignment to overall strategy as communicated by the Technology Director and Application Development Manager
  • Design, develop, transition, and maintain source code of various application platforms and systems, and ensure compliance and best practice by any contributing internal or external development resources
  • Oversee development teams; internal or contract, both on shore and off, providing oversite to ensure quality, scope, and fit-for-purpose
  • Support Infrastructure and Architecture functions in enforcing conformance to architectural guidance, contraints, blueprints, and principles
  • Work with business analysts and to understand business requirements and translate them into software based solutions
  • Collaborate with Project Management to review and validate all proposed development resource requirements, recommend unit testing, assist with release packaging and transition planning, and enable support and maintenance teams for production support
  • Faciliate development and enforcement of enterprise data policies and practices, providing direct support to Data Governance, BI and Analytics, and Security functions
  • Enforce technical documentation and coordinate stakeholder and application owner reviews
  • Directly and indirectly develop and maintain the service line applications and associated systems serving as technical lead developer/programmer and analyst for operations applications and systems
  • Understand core business strategy and align solutions to maximize business value, including identifying synergies, supporting application rationalization, review and recommendation of market solutions, and developing and leveraging core enterprise shared services
  • Oversee internal and external development resources; communicating solution requirements, monitoring the software development life cycle, supporting test processes, provide quality control of deliverables, and monitor solution transition
  • Facilitate open collaboration across technology and business teams in support of the agile project methodology and iterative solution development, balancing development responsiveness while maintaining commitment to release schedule and scope
  • Support application architecture review for existing and proposed systems, collaborating change requirements and working with project management and business stakeholders to optimize change management and release scheduling
  • Champion data quality within development initiatives including Master Data Management (MDM), data governance, data standards implementation, and the development of data services for standard consumption
  • Serve as supporting resource for conceptual and design sessions, including working prototypes and sample reporting and analytics to raise delivery quality and target to requirements
  • Align development resources with high-value business processes identifying opportunties for process improvement and deploying existing solutions and services to provide responsive solution development
  • Up to 10% travel as necessary
8

Hrps Team Lead-enterprise Ops & Technology Resume Examples & Samples

  • Lead and manage a team of 9 EO&T HR Generalists in the HRPS organization
  • Manage daily escalations and provide support/guidance to team members
  • Primary point of contact for the EO&T HR Advisors on various matters related to HR processes, procedures and practices
  • Manage the daily execution of HR activities supporting HR Advisors and line managers, including talent planning, compensation, performance management, employee engagement, providing consultation, guidance, and coaching to managers in Employee Relations matters, and understanding of employment policies and practices
  • Partner closely with HR specialist groups: Compensation, Diversity, Employment Law, Employee Relations, HR Control and Compliance, Learning and Development, Recruiting and Talent
  • Apply tactical in-depth technical expertise and influencing skills in resolving highly variable, confidential, sensitive and complex employee issues with urgency, while ensuring consistent interpretation and application of employment policy and practices in a high volume, fast paced, time sensitive environment
  • Provide all HRPS service to the Other Global Functions groups within EO&T
  • Coach/motivate staff performance and career development
  • Complete metrics to track performance/productivity and analyze trends for making recommendations to improve processes and drive consistency across the HRPS
  • Manage special projects as assigned
  • Minimum of 8 years of HR Generalist and/or Employee Relations experience, and 3 years of management experience
  • Working/technical knowledge of HR functions (including employment policies and practices, staffing, reporting tools, compensation & benefits, employee relations)
  • Citi experience a plus
  • Demonstrated communication, feedback and coaching skills
  • Ability to communicate with and influence all levels of management and across all functional areas
  • Demonstrated ability to effectively apply HR practices to diverse business situations
  • Experience working with remote locations highly desirable
  • HR experience in a fast paced, high volume environment
  • Financial services experience preferred
  • Solid knowledge of applicable US laws on employment practices
  • PeopleSoft
  • MS Excel, Word and PowerPoint (Intermediate)
  • Exceptional organization skills, high touch customer service skills, and proactive communications
  • Ability to meet deadlines and prioritize work in a high volume, fast paced, team-oriented environment
  • Solid analytical, problem solving and organization skills
  • Solid business acumen
  • Flexible demeanor
  • Ability to manage an operational function with strong process improvement skills
  • Able to maintain confidentiality and appropriately handle sensitive information with tact and discretion
  • Builds strong partnerships to foster trust and accountability with all stakeholders
  • Consistent demonstration of ownership and accountability
  • PHR/SPHR certification is a plus, but not required
  • BS/BA degree (or equivalent experience)
9

Technology Team Lead Resume Examples & Samples

  • Line management of team members
  • Goal setting for team members
  • Motivate and lead team members
  • Drive development of your team
  • Focus on deliverables and getting things done
  • Ensure that projects and deliverables are thought through
  • Building first class products our customer love
  • Project Management or Quality Assurance (testing)
  • Leading multiple engineering teams
  • Experience with building and growing new high performing teams
10

Technology Team Lead Resume Examples & Samples

  • The successful candidate will have substantial experience in the following areas
  • Must be able to interface on both technical and business aspects with various levels within the organization (e.g. Managing Director of Division, Product heads for Division/Region, Junior Engineers, etc.)
  • Excellent interpersonal, communication, leadership and management skills
  • Customer-oriented
  • Strong relationship building and influencing skills
  • Team Oriented with a collegial approach to addressing challenges
  • Ability to work in a team of diverse skill sets and cultures
  • Ability to effectively manage remote teams
  • Highly self-motivated, a strong performer ; able to use own initiative and take lead to devise creative solutions
  • B.S/B.A. degree level is desirable, although relevant experience and strong track record more important
  • Knowledge of language(s) in addition to English an advantage
11

Technology Team Lead Resume Examples & Samples

  • Oversee the design, development, transition, and maintainence of source code of various application platforms and systems, and ensure compliance and best practice by any contributing internal or external development resources
  • Work with business releationaship and business analysts functions to understand business requirements and translate them into software based solutions
  • Faciliate creation and enforcement of enterprise data policies and practices, providing direct support to Data Governance, BI and Analytics, and Security functions
  • Provide program management for strategic Investor Services initiatives and programs through strategy and planning, business case, and initiation pre-project phases
  • Oversee the development and maintainence of service line solutions serving as technical lead and supervisor across the solution design and delivery life cycle
12

Technology Team Lead Resume Examples & Samples

  • Infra CRM Expert, capable of performing a broad range of technical functions (4 years)
  • Weblogic administrator experience, including installation, configuration and general administration, and clustering (2 years)
  • Full understanding of the software development and testing lifecycle (2 years)
  • Experience working in a service oriented environment (2 years)
  • Experience working in UNIX environment, Unix shell and Perl scripting (3 years)
  • Excellent communication skills in English (2 years)
13

Team Lead-technology Resume Examples & Samples

  • Accountability for the relevant technology portfolio and the delivery of change
  • The ability to build & maintain effective relationships across Technology and other business areas within Sky
  • Proven track record of managing development, support and analysis resource
  • Delivering through Agile methodology, with workflow management through Jira
  • A background in Oracle and Java Enterprise technologies
14

IT Team Lead-global Digital Banking Technology Resume Examples & Samples

  • Design and develop enterprise solutions for specific business need
  • Build frameworks, interfaces and services that can be extended and reused for future requirements
  • Work on several development initiatives concurrently and provide subject matter expertise to area of J2EE development
  • Understand and adhere to Enterprise IT strategies when implementing solutions
  • Understand compliance regulations and adhere to development guidelines
15

Tech Lead-technology Migrations Team Resume Examples & Samples

  • Demonstrable and considerable experience in design and implementation of Engineering (Unix) system
  • Experienced with engaging, handling and influencing teams
  • Demonstrable experience in presentation to technical and non-technical peers
  • Experience working for an enterprise organization running large infrastructure projects including networking, compute, storage, business and engineering platforms
  • Experience and in depth technical knowledge of compute infrastructure, including
  • Grid Orchestration (LSF)
  • Linux (Ubuntu and Centos)
  • Experience and in-depth technical knowledge of Storage platforms
  • Preferably NetAPP, or Isilon
  • Fundamental understanding of Data Centers and DC infrastructure
  • Strong technical understanding of enterprise architecture
  • Office move experience including infrastructure migration
  • Ability to communicate and influence partners, vendors, customers, partners, and executives
  • Experience and willingness to travel
16

Team Lead-technology Transfer, Injectables Resume Examples & Samples

  • Monitor execution of trial, scale up, optimization, exhibit and process validation batches and preparation of concerned Reports
  • Ensure that work allocation for routine activities is performed as per plan
  • Review and approve new processes and process controls to make sure there is no impact on product quality and process parameters
  • Verify data to substantiate claims regarding the safety and efficiency of products
  • Responsible for review and approval of formulae, specifications and label declarations, to ensure compliance with the finished product specifications
  • Responsible for review of hold time protocols for API source change and new product development activities
  • Verify development data, Master Formula Record (MFR) and specifications for new product development activities
  • Perform review of risk assessment for respective site for technology and site transfer activities
  • Verify the specification data and compatibility studies for API source change and new product development activities
  • Verify feasibility trials for site transfer and API source change activities
  • Ensure closure of all phases (as applicable) of Protocol for Execution of Trial Batch (PETB)
  • Verify process validation protocols review data & monitoring of critical manufacturing steps for process validation activities
  • Responsible for review of Master Formula Record (MFR) for API source change activities and new product development activities
  • Coordinate with the cross functional team to ensure timely initiation and closure of all QMS activities and documents for the assigned area. Viz., Incident Reporting, change controls, CAPAs
  • Facilitate and support training in the technical areas/SOPs to develop in-house capability
  • Report and escalate incidents, as situation demands
  • Perform documentation of all the activities on a real time basis as per the GDP norms
  • Perform other duties as assigned for areas as authorized by relevant SOPs
  • M Pharma from a premier institute
  • Minimum 7Years Experience in reputed pharma company
  • Injectable experience is preferred
  • Proficiency in speaking, comprehending, reading and writing English is required / preferred
17

Team Lead-checkpoint Technology Resume Examples & Samples

  • Engage team on customer support issues as needed
  • Manage defect backlog
  • 7+ years of experience in software development
  • 2+ year leading technical project teams
  • 2+ years Experience using an Agile software development methodology
  • Ability to manage multiple projects in a changing, fast paced environment
  • Experience managing Offshore/Onshore development teams
  • Knowledge of JAVA, Angular JS, JQuery, Web Technologies, MVC, HTML5, and other technologies is desired
  • Quick Learner – desire to understand the technologies being managed
18

Technology Team Lead Resume Examples & Samples

  • Technical/computer engineering knowledge in Web application development
  • Bank working experience and Capital Markets product knowledge is an advantage
  • Innovative, team work and loves challenging jobs
  • Excellent communication skills and be able to communicate with the Hong Kong based teams
  • Java/J2EE/Angular JS/EXT JS as the skill required
19

Technology Team Lead Resume Examples & Samples

  • Participate in version releases, migration and application patches & Investigate potential problems and issues raised by users
  • Work with the team to automate & streamline current processes, documentation enhancements, develop reactive procedures where possible, and to promote rapid response to known issues
  • Work with other teams to promote changes to TEST/UAT environments
  • Accountable for maintaining Application & Environmental configurations in compliance with established best practices
  • Work in conjunction with other IT, application development, production support and business groups to understand functionality, scalability, performance, security, and integration requirements from infrastructure and environment perspective
  • 6 to 8 yrs of experience
  • Must be able to troubleshoot issues in UNIX environment, those related to weblogic
  • Ability to work in both Flat and Distributed applications setup, proven ability to setup/install distributed environment
  • Proficiency in Shell Scripting and Automation
  • Design & Implementation of E2E environments
  • Understanding of the different stages of SDLC, concept of storage and version control
  • Exposure to Performance Monitoring and tuning
  • Knowledge of Telecom Domain or past experience in amdocs Products (Ensemble, Enabler, OLC, OP, Maps, BSS pack etc) will be nice to have
  • Experience in Managing POC (Proof of Concept) of new Technologies, Third Party and New versions
  • Must have excellent analytical & troubleshooting skills
  • Ability to effectively adapt to rapidly changing technology and apply it to business needs. Experience of working with multiple projects/tasks and the ability to prioritize on the fly
  • Ability to handle high pressure situations
  • Readiness to work in 24*7 shift support model
20

Senior Team Lead Technology Resume Examples & Samples

  • Drives the strategy, planning, evaluation, design, development, and implementation of information technology across an ITWorks site(s)
  • Demonstrates an understanding of technology operations across all infrastructure disciplines, such as network, telecom, desktop / end user device, systems monitoring and management, servers, storage, backup / recovery, security, etc
  • Contributes to and supports the development and evolution of the overall ITWorks technology vision and strategy
  • Contributes to the development of the overall solution roadmap
  • Engages and actively contributes to the overall growth/development of ITWorks sites outside of their direct responsibility and ITWorks knowledge communities
  • Assists in managing Human Resources tasks including, hiring, performance evaluations, recognition, and disciplinary actions
  • Recognizes and develops career growth and competencies of associates
  • Provides leadership for those involved in development, design, and optimizations of technical information system platforms
  • Demonstrates and develops commitment to service, processes, and quality
  • Works in accordance with corporate and organizational security policies and procedures. Understands personal role in safeguarding corporate and client assets
  • Good communication skills, both written and verbal
  • Ability to relocate based on organizational needs
  • Ability to work on a flexible schedule and overtime and/or irregular hours when needed
  • Ability to sit and view computer monitors or other monitoring devices for a prolonged period of time
  • Must be live in or willing to relocate to the Winona, Minnesota area
  • Bachelor's degree or equivalent experience
  • Background in healthcare, sciences, information systems, or business
  • 5+ years’ experience in the IT industry
  • 5+ years’ experience managing technology upgrades, replacements, and implementations
  • Experience managing and accomplishing results through direct reports
  • Healthcare IT background preferred
  • Experience working with Cisco Networks, Microsoft Exchange, and/or VMWare a plus
21

Technology Quality Review Team Lead VP Resume Examples & Samples

  • Conduct standardized quality reviews on plans & testing documentation including assessing application recovery capabilities soundness (technology recovery times, database recovery points, application data storage capacity, application processing capacity, application functionality) with a focus on ensuring invocation readiness. Conduct business and supplier reviews as needed
  • Work with CoB Sector and Regional Leads to ensure risks are appropriately mitigated and addressed
  • Prepare and execute the Technology CoB Quality Review schedule
  • Perform routine updates on monthly operations reports, project plans, status and issues / risks
  • Assist in evolving the metrics to proactively gauge effectiveness of operational resilience and readiness
  • Establish / improve operational processes (process improvement / redesign). Participate on special projects as assigned
  • Bachelor’s Degree required or equivalent work experience; Master’s Degree preferred
  • 6+ years’ experience in IT Risk Management, Technology Disaster Recovery, Service Level Availability Management and/or Vendor Management in the global financial services industry
  • Confirmation of application recovery capabilities (technology recovery times, database recovery points, application data storage capacity, application processing capacity, application functionality)
  • Knowledge of Incident & Problem management, infrastructure, configurations, Technology & Disaster Recovery and current technologies (e.g. cloud, robotics, APIs)
  • Strong understanding of software development, network design, or architecture design
  • Knowledge of standard Risk Management/Control frameworks
  • Experience in managing global or cross-business projects in a matrix organizational structure
  • Demonstrated leadership and adaptability when facing unique challenges of a dynamic organization
  • Able to take ideas from concept to execution
  • Strong analytical and problem solving skills with excellent follow-up and strong attention to detail
  • Excellent written and verbal communication, organization and facilitation skills
  • Team player with strong analytical, conflict resolution and influencing skills
  • Track record of managing work to achieve milestones on time and within budget
  • Expert ability to use tools to parse, merge, analyze, and present metrics and trends
  • Demonstrated ability to operate independently, set own priorities, and manage staff and multiple concurrent work streams
22

Technology Commons Team Lead Resume Examples & Samples

  • Empathy
  • Patience
  • Higher education academic environment
  • Utilizing ticket tracking software
  • Project Management tools
  • Windows 7, 8.1, and 10 Operating Systems
  • Mac OS X and macOS Operating Systems
  • Android and iOS Operating Systems
  • 3D Printing and Modeling
  • Equipment Checkout Software/Management
  • Have experience leading a team
  • Possess solid organizational and time management skills
  • Be open and honest; building trust with team members
  • Be a point of contact and mentor for full-time staff and student workers
  • Be creative in utilizing techniques/trainings for providing more efficient service to our clients by increasing the skillset of the team
  • Demonstrated ability of effective communication
  • Experience in a college/university environment
  • Ability to handle multiple tasks/assignments concurrently
  • Ability to track time spent on work tasks relative to specific service requests or projects
  • Ability to develop timelines and schedules in order to meet commitments
  • Ability to mentor and lead student workers and co-workers
  • Demonstrated commitment to work independently while following directions from leadership
  • Ability to be detail oriented and results focused
  • Creation and maintenance of documentation
  • Strong customer-focused service orientation
  • Knowledge of wireless devices and how they work
  • Cherwell Service Management (ticket tracking software)
  • WebCheckout (equipment management software)
  • Bomgar (remote support software)
  • JAMF (Mac OS X imaging tool)
  • SCCM 2012 (Windows imaging tool)
  • VMware Horizon (virtual desktops)
  • TeamDynamix (Project Management tool)
  • AD Users and Computers
  • Mac OSX and macOS self-service tool
  • Windows 7/10 self-service tool