Technology Senior Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the technology senior manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

B Cummings

Bessie

Cummings

183 Osinski Expressway

Los Angeles

+1 (555) 156 1407

183 Osinski Expressway

Los Angeles

Phone

p +1 (555) 156 1407

Experience Experience

San Francisco, CA

Senior Manager of Technology

San Francisco, CA

Lindgren, Hand and Pollich

San Francisco, CA

Senior Manager of Technology

You are clever, passionate, and not happy unless you’re getting things done
You are excited by prospect of proactively helping create this culture
You will not compromise your belief that software best practices, like TDD, BDD and continuous integration, are essential to delivering quality software.You passionately believe in doing whatever is necessary to continually improve both as an individual and as a team member
You believe in being intensely focused 40 hours a week on the right stuff and not 70 hours a week the wrong stuff (while dressed in a Superman outfit)
You are not happy unless you understand and can see how your efforts directly impact your customers
Certified Scrum Master (CSM) certificate or equivalent education
Establish and manage a process to regularly communicate key security issues and risks and their respective status to leaders of Technology and the Business

Detroit, MI

Senior Manager, Production Technology

Detroit, MI

Rau and Sons

Detroit, MI

Senior Manager, Production Technology

Seek and implement new methods to make filmmaking innovative, yet cost effective, exploring all opportunities to leverage technology to drive costs down
Familiarity with a variety of technologies used throughout the filmmaking process, on set through to archive
Proven track record of engaging with a broad range of peers, direct reports, and internal and external partners
Proactive at finding solutions
Participate in and/or Conduct tests and demos on emerging technology for executives and filmmakers
Manage the budget for the Studio Emerging Technology team
Interfaces with varying levels of management; engages in significant contact with Studio Technology, other Disney segments

present

Los Angeles, CA

Senior Development Group Manager & Site Lead TTS Technology Dublin

Los Angeles, CA

Rau-Hermann

present

Los Angeles, CA

Senior Development Group Manager & Site Lead TTS Technology Dublin

present

Developing, refining and promoting the individual TTS Dublin site value proposition
Drives and Influences talent, performance and mobility decisions in the best interests of the Dublin COE and Citi as a whole
Manage multiple concurrent initiatives and projects of varying sizes and complexity, of cross-functional teams
Proven track record of delivery and constantly driving improvement and productivity
Interacts with Citi Senior Management on and off-site, local regulators and acts as a senior point of escalation
Become a focal point of contact for all stakeholders throughout the lifecycle and work with internal and external partners to design, validate and deliver solutions with a commercial benefit for Citi
Hosts regular employee information sessions including site wide Town Halls that covers Citi performance, site updates, Rewards and Recognition, VOE and Community engagement accomplishments; Seniors meet-and-greet

Education Education

Bachelor’s Degree in Computer Science

Baylor University

Bachelor’s Degree in Computer Science

Skills Skills

Drive the overall implementation of the solution, including oversight of the architecture, external interfaces, security architecture, SaaS architecture, information architecture, and contact center implementation
Serve as release train engineer with responsibility for defining and controlling the contents of each release
Oversee and review all design documentation
Oversee implementation and participate in validation of as-built products
Serve as the senior interface to customer technical management
Manage staff, including hiring, performance management, and day-to-day oversight
Participate in planning and budgeting exercises
Serves as key technical expert in an area of expertise or across multiple areas, providing strategic consulting to internal or external clients
Builds and maintains relationships with client, customer staff, and end users
Researches and proposes products, systems, and solutions as appropriate

Create a Resume in Minutes

15 Technology Senior Manager resume templates

Read our complete resume writing guides

CIB F&bm-ficc Technology Senior Business Manager Resume Examples & Samples

Alignment of the business strategy into a coherent front to back technology three year plan across the technology portfolio while driving accountability across the organization for execution
Deliver executive-level business reviews to all stakeholders
Provide transparency to help prioritize the investment portfolio while reducing production support costs through productivity initiatives
Understanding the technology book of work and translating into budget terms
Drive a workforce strategy (skills and location) that is consistent with larger Global Technology workforce strategy
8+ years of relevant industry experience, ideally coupled with business management and financial experience
Ideal experience/background in technology or operations with a key focus on program & financial management
Must be a confident leader & self-starter -- possessing a strength of personality and intellect to gain the respect of demanding business heads and senior finance management team
Excellent written and oral communication skills -- as well as superior influencing and relationship management skills

Senior Manager, AML Technology & Analytics Resume Examples & Samples

Provide leadership and oversight for the design, development execution of reporting to support the LOBs and AML Office requirements for reporting and metrics
Ensure the technology supporting reporting is appropriately managed and supportive of AML Office expectations
Recommend, approve and implement the design of reporting requirements
Responsible for providing quarterly reporting to the LOBs and completing requests for the AML Office
Provide oversight over all AML critical applications by ensuring effective change management processes are followed, solutions are properly identified and designed, effective testing is performed, implementations are properly planned and documented
Ensure all AML Critical applications are properly managed and supported by third-party vendors or Technology and Operations support teams. This includes oversight of service level agreements and issue tracking
Ensure Disaster Recovery plans for all AML Critical Applications are appropriately designed based on the risks and aligned with the appropriate RTOs
Serve as the ultimate escalation contact for all critical application performance issues, deploying appropriate resources to ensure timely and effective issue resolution
7+ years of prior experience in a data/systems related role
3+ years of experience in a management role
5+ years of experience within AML or Compliance
3+ years of Project Leadership Experience
Maintain, or are pursuing an AML-related certification (e.g., CAMS)
Strong knowledge of technical requirements for AML
Experienced presenter, with excellent communication skills and ease interacting with Senior and Executive level management

Senior Manager of Technology Resume Examples & Samples

Proven software development capability including hands-on coding expertise
This position requires one to establish and build relationships with vendors in conjunction with corporate leadership, as well as oversee all IT-related purchasing and budget usage
At least 10 years of successful IT delivery experience, especially in large-scale, robust, fault-tolerant internet environments in a manager role
Experience in the following IT technology areas: Java, Ruby/Rails, or .Net
Agile development methodologies is highly preferred
High-volume public facing web applications
Scalable, robust, interrelated, fault tolerant systems
Strong leadership and people management skills including demonstrated ability to coach and mentor employees
Proven ability to work with the business and IT professionals in a dynamic, fast-paced start up environment
Strong leadership skills and the ability to passionately create a shared vision for the delivery organization
Ability to rapidly adapt to changing environments and technology
Excellent problem solving and prioritization skills with strong attention to detail
Advanced degree in computer science or equivalent experience

Senior Manager for Search Technology Resume Examples & Samples

Building and mentoring a high performing team of search developers responsible for both the search platform and the metadata processes that support this platform
Collaborating with stakeholders across the organization to balance priorities and support the company’s strategic goals
Participating as a strong voice in strategic technical discussions
Practicing servant-leadership by mastering the systems you manage, so that you can roll up your sleeves and contribute code to even the trickiest tasks
Advocating for a collaborative team culture that empowers individuals
Leveraging the latest innovations in natural language processing, data science, machine learning and distributed systems to build out our search systems
Innovating solutions to the many search challenges unique to one of the web’s most popular news sources
Optimizing our systems for scalability, speed, high availability, minimal footprint
Designing the infrastructure on which our systems run
Collaborating with your colleagues across the company’s technology, business and newsroom departments

Senior Manager of Technology Resume Examples & Samples

You are clever, passionate, and not happy unless you’re getting things done
You understand the appropriate architectural and design issues involved in building scalable, reliable, high-performing software solutions for web, mobile and other cutting-edge delivery channels
You want to work in an environment where software engineers are allowed and expected to exceed.You have experience in working with Agile/Lean approaches and you understand the difference in being Agile/Lean and doing Agile/Lean.You are excited by the prospect of working in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture
You are excited by prospect of proactively helping create this culture
You will not compromise your belief that software best practices, like TDD, BDD and continuous integration, are essential to delivering quality software.You passionately believe in doing whatever is necessary to continually improve both as an individual and as a team member
You believe in being intensely focused 40 hours a week on the right stuff and not 70 hours a week the wrong stuff (while dressed in a Superman outfit)
You don’t object to writing minimally sufficient documentation or doing whatever else is needed to ensure delivery of a complete product
You are not happy unless you understand and can see how your efforts directly impact your customers
4-year degree from an accredited university or applicable work experience
10+ years’ experience with software development
5+ years’ Scrum Master experience leading multiple teams
Certified Scrum Master (CSM) certificate or equivalent education
Experience working with off shore teams
Coaching experience with desire and ability to be hands on
Candidate needs to be demanding with a sense of empathy
Ability to mitigate risk
Comfortable making tough decisions

Senior Client Manager Middle Market Technology Resume Examples & Samples

Proven track record of prospecting new business and enhancing existing relationships in the San Francisco market
Proven sales skills and experience, including planning, executive and follow up of client meetings
Must be able to assess and analyze financial conditions of a middle market client and industry trends
Ability to understand and interpret financial statements, especially cash flow statements
This role requires 10+ years experience in Commercial Lending Middle Market
Highly desirable to have active networking contacts and centers of Influence established in the San Francisco area
BS/BA and MBA preferred

Senior Manager of It-selling Technology Resume Examples & Samples

Leads a staff of managers whose teams to execute on strategic direction through precedent-setting innovations and solutions
Participates in and influences strategy development with leadership felt beyond direct team
Drives a culture of continuous improvement and innovation including instrumenting, monitoring, and measurement
Building, growing and coaching a team
Deep expertise in systems-level programming: Storage systems, networking and transaction processing
Knowledge and experience designing across client/server, services for the cloud, and distributed computation
Great problem solving skills
Demonstrable software architecture and strong software design skills
At least a Bachelor’s Degree in Computer Science, Computer Engineering, or equivalent. Masters preferred

Senior Manager, Production Technology Resume Examples & Samples

Lead a team to manage deliverables to properly support live action productions
Demonstrate solid project management skills with regards to production support and execution of tasks
Familiarity with new capture methods to meet filmmaker requirements, such as 360° capture for immersive virtual reality environments
Participate in and/or Conduct tests and demos on emerging technology for executives and filmmakers
Seek and implement new methods to make filmmaking innovative, yet cost effective, exploring all opportunities to leverage technology to drive costs down
Interfaces with varying levels of management; engages in significant contact with Studio Technology, other Disney segments
Maintain understanding of production network environments
Work on special projects and presentations as required
Demonstrated leadership skills with a 6-8 years experience leading production technology teams
Familiarity with a variety of technologies used throughout the filmmaking process, on set through to archive
Experience providing technology support to live action productions across a variety of geographical locations, including remote locations
Deep understanding of all technologies used to for digital capture
Proven track record in strategy development and presentation to management
Knowledge of VFX and the VFX pipeline
Demonstrated ability to transform requirements into deliverables
Strong relationships with a broad range of companies in the production technology space
Proven track record of engaging with a broad range of peers, direct reports, and internal and external partners
Proactive at finding solutions
High standard for quality and performance with a strong sense of urgency and results-orientation
Embraces teamwork; shares ideas/methods to improve performance

Senior Manager Analytics Technology Resume Examples & Samples

Support of the data analytics team
Management of staff
Working with various teams to interact and help adoption of analytics
Be curious and open to new solutions

Technology Resilience Senior Manager Resume Examples & Samples

Business and technology resilience planning (strategies and solutions) - partner with your businesses, enterprise architects, project and technology teams to design and implement resilient and fit for purpose solutions
Business and technology resilience plan testing - development and planning of testing strategies including support to execute complex test scenarios including business process testing, major shared tests, partial and full site failovers
Lead the EMEA roll out of new Global automated resilience planning tool with specific focus on Business impact assessments and analysis, mapping of business processes to technology services and dependencies
Process integration with other IT service management processes (ITIL aligned) and risk management frameworks
Reviews and assessments including identification of weakness in current resilience capability and driving improvements of the business and technology services
Managing all risks related to business continuity and resilience for your businesses and region ensuring the right level of visibility and action
Augment and support major incident and crisis management events
Training and transfer of your SME knowledge to local and global teams
Project management and delivery against the resilience framework, programme and work streams
Reporting and representation at governance forums and committees
Understanding regulatory requirements and communicating these requirements throughout the organisation

Senior Lead Technology Incident Manager Resume Examples & Samples

Manage and produce analysis of incidents and identify process improvement recommendations that add value (e.g. productivity, efficiency, user experience, etc
Manage and document departmental operational processes
Monitor and report on incident management’s process performance
Create process performance reports, executive summaries and dashboards
Contribute to and lead operational model designs and optimization projects
Collaborate with the Change Management team to identify potential issues with the, development, testing, and implementation of new and established technology solutions
Establish process services level agreements and communicate and service levels to key stakeholders
Conduct incident management related training
Bachelor’s degree required or a technical degree in Computer Science or Information Systems
Seven or more years of experience coordinating and resolving technology issues
Seven or more years of experience coordinating and facilitating problem resolution in a technology environment through engaging a variety of technology support teams
Seven or more years in an analytical technology role with experience escalating issues for resolution to appropriate groups and management to avoid reoccurrence of the same issue
Five or more years of experience in a technology infrastructure/production support environment; Must have a conceptual understanding of network infrastructure and computer operating systems
ITIL foundations certification preferred
Strong experience leading and influencing individuals in time sensitive and high pressure situations
Strong communications skills including the ability to explain complex technical issues in a meaningful way to business executives
Strong analytical abilities including the ability to diagnose issues through data and identify opportunities, and patterns

Senior Manager Performance Technology Resume Examples & Samples

Keep the engineering and development teams at the cutting edge of science and technology with proactive multidisciplinary research and partnerships
Develop and maintain an expanding technology network to proactively identify relevant technologies, research and partners
Work with the adidas legal team to manage the legal aspects of collaborations with external partners and protection of internal novelties
Drive a program to continually evaluate new ideas for their relevance for the team
Initiate and direct projects with industry leaders aimed at expediting enabling technologies to provide increased design and engineering freedom
Evaluate and implement applied systems to communicate knowledge
Usage of software tools to perform business assessments
Educate and train colleagues by sharing knowledge on an on-going basis
Prepare concept and results-based reports and presentations, communicating to technical and non-technical audiences
Stay connected to relevant current and upcoming research, technologies, methods, and industry trends. Build an effective information network
Identify and partner with industry-leading organizations to extend the capability of the team
Consider legal implications of innovative concepts, working with the legal team to protect product, technology, innovation, process, and design
Curiosity for science and engineering along with a passion for making insights in the field of sport
Experienced with investigation & usage of business, competitive search and technical intelligence tool
Fluent English (required), German (advantageous)
Communicate and negotiate effectively
Cooperate well, develop and maintain relationships
Work independently as well as part of a team
Plan working time efficiently, balancing short term tasks with long term goals
Strong analytical skills, solution driven and result oriented
University degree in a relevant field
6 years of working experiences

Senior Manager, Digital Banking Technology Resume Examples & Samples

Working closely with business partners to identify needs, define and prioritize system enhancements, and allocate resources to support a complex set of interdependent projects
Building strong relationships with business partners, vendors, team members, and peers to understand, build and maintain systems that provide outstanding business value
Ensure reliability of deployed solutions by designing reliable solutions and troubleshooting problems if they occur by getting the right people involved and engaged to resolve the problem
Driving for results by employing a successful management philosophy and style, ensuring effective execution against plans, goals and objectives and communicates effectively any changes to those plans
Promoting teamwork by building an effective team committed to organizational goals; foster collaboration among team members and among teams
Working closely with other Development Managers and internal groups to coordinate other resource needs, dependencies, and impacts
Developing and managing an annual budget that includes software purchases, maintenance costs, and payroll

Senior Manager of Technology Resume Examples & Samples

Establish and manage a process to regularly communicate key security issues and risks and their respective status to leaders of Technology and the Business
Partner with Technology teams to identify appropriate action plans for mitigating key security risks
Collaborate with Technology teams to ensure they are properly managing internal controls, understand their operation and are regularly testing and ensure compliance with standards
Monitor and enhance controls necessary to maintain and ensure Payment Card Industry compliance, HIPAA and other compliance requirements. Periodically test controls as appropriate
Manage external parties delivering projects related to compliance or external assessments such as a QSA or external auditor
Manage the Technology audit process and ensure audit findings are properly remediated
Manage the Internal Control processes and ensure controls are properly defined and issues are remediated
Collaborate with Audit Services and Internal Controls teams
Maintain tools related to monitoring compliance
Assist in the development of key reporting metrics to ensure progress on these programs is managed and understood
Performance of other duties and responsibilities as assigned

Senior Manager of Technology Resume Examples & Samples

BS or MS in Comp Science or related field or equivalent experience
3+ years of JavaScript application development experience (not just jQuery), including concepts like asynchronous programming, closures, types, and ES6
Experience with Angular, React or similar technologies
3+ years’ experience with relational and NOSQL databases
3+ years of experience with web technologies: HTML, SASS/CSS
Cloud-based hosting and systems architecture expertise (AWS or other) a plus

Large Account Transformation Initiative Technology Senior Manager Resume Examples & Samples

Oversee project teams as needed to support Company or Business Area projects and requests. Ensure that the technical and functional results are delivered as agreed upon with the project sponsors. Responsible for coordinating with staff across the IT organization to ensure successful delivery of project activity,
Accountable for overseeing successful completion of all non-project work activities (regulatory changes, enhancements, break/fix, maintenance, etc.) as required to support SLA s and functional needs of the Company or a Business Area. Develop and manage to operational budgets and plans
Develop and maintain project and operational reporting to demonstrate quality execution of project commitments (budget, benefits, etc.) and adherence to service level commitments
Manage relationship with external service providers as part of project execution of application support/hosting. Ensure all activity is delivered in compliance with normal policies, procedures, technology standards, security requirements, etc. of CMG and the IT department
Complete medium-term planning (monthly, quarterly, annually) for projects, staffing, etc. within area of responsibility
Participate in long-term technology planning processes. Ensure planned delivery activities are in alignment with long-term technology footprint

Senior Manager, Ad Technology Resume Examples & Samples

Advise and collaborate with the Ad Products Manager, and Product and Engineering groups on ad product & adserver technical requirements
Lead technical testing of new platforms, such as Audience Extension platforms
Lead technical implementations and upgrade projects
Administer DFP, DSM, Operative and SalesForce to support revenue delivery & forecasting
Create and update technical documentation for the teams using DFP, DSM, & SF as needed
Oversee third party vendor providing outsourced support services
A minimum of a bachelor's degree is required
5+ years’ experience in digital Advertising Operations
Demonstrable knowledge and experience with ad tagging code and adservers (DFP preferred)
Basic familiarity and experience working with HTML & JavaScript
Experience in ad usability, rich media best practices, latency considerations and marketing research
Ability to communicate clearly with partners from a wide range of functional areas
Ability to lead systems implementation and upgrade projects
Attention to detail, self-motivation, analytical mindset
Familiarity with the concepts of a data management platform (i.e. Krux) is preferredMarketing

Signal Processing Technology Department Manager Senior Mgr Systems Engineering Resume Examples & Samples

Must currently have DoD issued Secret Security clearance
Twelve (12+) years of engineering experience to include leadership roles such as Section Head, IPT Lead, CPT Lead, and/or Program Manager demonstrating a strong technical and management background with the ability to prioritize work load in a multi-tasking, resource constrained work environment
Influential communication skills including effective written, verbal and listening skills effectively communicating at all levels of the organization
Experience developing proposals including generation of cost and technical volumes
Demonstrated mentoring skills
TS Clearance
Masters or Ph.D. in Electrical Engineering, related discipline
Familiarity and proficiency in multiple programming languages including C, C++, Ada, and FORTRAN
Experience leading signal processing efforts, including development, analyses, verification and validation, and performance assessment of weapon performance
Experience as Principal Investigator for a signal processing IRAD/Special Project/Proprietary program
Strong interpersonal skills with the ability to interact positively with peers, programs, management, and customers in a team environment
Experience utilizing the Earned Value Management System (EVMS), development of budgets, task planning milestone development, and budget management
Eight (8) years of applied work experience featuring a broad technical background including detailed understanding of the many different engineering disciplines including several of the following: systems engineering, signal processing, EO, RF, software, guidance, navigation and control, system test, and system integration

Senior Manager, Analytical Technology Resume Examples & Samples

Manage the RTP AT bioassay team. Provide strategic and technical direction. Prioritize and level-load projects. Supervise the activities of subordinate technical staff, including training, mentoring, performance management, and career development
Support the validation, comparability, and transfer of analytical methods for late-stage and commercial programs. Design, author, and review technical protocols and reports. Coordinate and track activities of cross-functional multi-site teams to meet strategic goals and timelines
Support QC through leading and supporting troubleshooting of OOS, AR, and invalid assay investigations as well as through technical support of reagent and reference standard qualification activities
Identify, evaluate, develop, validate, and implement new analytical technologies to support late-stage and commercial programs. Partner with QC and Regulatory Affairs to develop filing and implementation strategy. Coordinate and track activities of cross-functional multi-site teams to meet strategic goals and timelines
Provide asset team support for AT activities. Author regulatory filings and agency responses; provide technical support for analytical method validation and transfer during internal and external audits

Senior Manager Lean Technology Resume Examples & Samples

Develop and Implement Lean strategies across the end to end customer value stream that reduce Lead Times, Cost and improve Quality
Work with diverse stakeholders across the organization to identify areas to eliminate waste
Implement Design for 6 sigma Black belt program
Drive Lean ownership through Kaizen leader facilitation process
Partner with Operation/Supply Chain functions to develop strategies that deliver cost out challenges
Track & report Lean cost avoidance/opportunities
Plan and manage kaizen events
Drive measurable improvements in support of operational objectives
Drive lean concepts throughout the Product lifecycle of Lab126 (PDP)
Mentor and coach teams on lean methodologies and tools
Manage a global ACES team
Seasoned Executive in driving organizational change
15+ years of hands-on experience in lean manufacturing and services implementation
Lean/6 Sigma Black Belt (BB)
Expertise in lean methodologies, tools, trends and best practices
Proven ability to influence others and drive cultural change at all levels of the organization
Proven track record of developing and implementing Lean startegies
Demonstrates sound judgment and decision-making skills to decide between competing courses of action
Good knowledge of PCBA manufacturing process and technologies. Experience working with contract manufacturing and ODM vendors would be a strong-plus
A Lean/Six Sigma Master Black Belt (MBB) is a strong-plus

Senior Manager, Team & Arena Technology Resume Examples & Samples

Stats systems
Broadcast IT support
Instant Replay
Sound Meters
Referee Locker Room Systems
Video boards
Video Phones
Precision Time Systems
HSAN Support
IP Radio Support
Video Distribution systems
Photos systems
Able to work independently, as well as in a group atmosphere
Broad understanding of technology
Analytical and project management skills
Ability to travel (to Arenas, Teams, and Events)

Senior Development Group Manager & Site Lead TTS Technology Dublin Resume Examples & Samples

Developing, refining and promoting the individual TTS Dublin site value proposition
Work in close collaboration with HR and the Site Leadership team on promoting various employee initiatives e.g.. VOE results; creates working committees to address people issues at the site; Sponsors site diversity networks
Hosts regular employee information sessions including site wide Town Halls that covers Citi performance, site updates, Rewards and Recognition, VOE and Community engagement accomplishments; Seniors meet-and-greet
Stimulate innovation internally through collaboration in TTS Technology initiatives
Monitor the team's overall progress, as well as proactively responding to any risks or issues, which may arise
Become a focal point of contact for all stakeholders throughout the lifecycle and work with internal and external partners to design, validate and deliver solutions with a commercial benefit for Citi
Manage multiple concurrent initiatives and projects of varying sizes and complexity, of cross-functional teams
Create new and maintain existing partner and vendor relationships
Effective upward and downward communication to key stakeholders
Manage project budgets, resource plans and deliver to plan
Responsible for setting and delivering the strategic direction of the TTS Dublin Technology Group
Drives and Influences talent, performance and mobility decisions in the best interests of the Dublin COE and Citi as a whole
Interacts with Citi Senior Management on and off-site, local regulators and acts as a senior point of escalation
Collaborates with product, operations, regional and global partners
Validates and enforces country/site administrative processes are being followed
You will gain significant experience of the technologies and businesses involved across Citi applications, giving you exposure to new and existing methodologies and systems as well as the opportunity to work with multiple teams around the globe
As the leader of TTS Tech in Ireland, and on the management team, you will have the opportunity to work with a team of highly motivated, flexible, smart and innovative leaders, managers and individuals
Exposure to newly released and upcoming technologies and the ability to positively contribute to the strategies of the business
By working within the senior leadership team of the Global and Regional TTS group, you will be highly visible across Citi, and will have access to a get number of Citi’s executive management team
A senior manager with significant banking experience, including demonstrable experience of managing a large organization at a country or regional level
Experience in managing Managers, Architects, Development Leads, and Software Engineers across multiple locations
Experience in the financial industry experience ideally in payments, receivables, trade, and liquidity
Strong domain knowledge of the payments and receivables industry and products
Experience in driving product development leveraging SDLC
Proven track record of delivery and constantly driving improvement and productivity
Proven track record in innovation and delivering enterprise level solutions from initiation to production deployment
Experience of delivering complex programs involving multiple stakeholders across different geographical locations with a significant amount of uncertainty
Experience of applied research, experimental development and early design activities to validate/invalidate ideas would be beneficial
Ability to partner with businesses and other support functions at senior levels in setting strategy and priorities
Creative problem solver comfortable with working in rapidly evolving landscape and uncertainty
Technologically strong and business savvy
Ability to develop people and create high performing teams
Ability to work in matrix organization and exercise the right level of influence to deliver on initiatives
Ability to collaborate effectively across diverse groups from senior stakeholders and clients to junior team members, including senior stakeholder management, project/program management, strategic thinking, tactical and operational solution provision, senior internal/external client interaction, risk management, and presentation and reporting skills
Extensive years of experience in a similar role
A bachelor’s degree or post-graduate qualifications
Experience working with innovative and emerging technology

Senior Manager, Loyalty Technology Resume Examples & Samples

Undergraduate degree (or commensurate experience) preferably supported by technology classes and/or work experience in project management, systems and operations
5+ years’ experience managing technology + integration projects. Exposure to internet application technologies, hospitality and/or consumer loyalty is a plus
Understanding of Project Management Life Cycle. Project management certification is a plus
Understanding of and experience using project management tools and techniques
Demonstrated ability to work as an internal team member and with vendors
Ability to develop financial estimates and data analysis
Analogous positions include: IT project managers, production support managers, IT business/system analysts, solution engineers, ecommerce managers, IT Product Manager, others (not a complete set)
Project management and execution in all areas of a software development lifecycle: triage, requirements analysis, implementation, quality assurance, user acceptance testing, rollout and ongoing support
Ability to effectively manage priorities across diverse stakeholders and systems
Great communication and referent leadership abilities – lead and influence teams across department teams to accomplish program projects and goals
Strong documentation skills (business processes, root cause analysis, business requirements, etc)
Organization and follow up
Commitment to process and program excellence
Some basic data analysis skills (excel skills, understanding of databases)
Strong business acumen. Ability to apply analytical and problem-solving skills towards development of product strategy and solutions to day-to-day issues

Identity Management Technology Senior Manager Resume Examples & Samples

Assist the production support team with the day-to-day standard ticketing requests and reports
Ensure system operation continues within SLAs
Write procedures for the purpose of maintaining the system efficiently
Perform tuning of the system and troubleshooting issues
Assist in on call and weekend rotation
Builds and maintains relationships with client, customer staff, and end users
Analyzes client and customer business needs and provides guidance on industry trends and opportunities
Ability to work independently and/or as part of a team
Self-starter, motivated individual with attention to detail, able to work under pressure
Knowledge of Unix, Linux, AIX Environment
Familiar with Unix commands
Scripting knowledge (batch, shell or Perl )
Knowledge of Oracle, SQL, PL/SQL as this is the back-end database for the system
Experience with TIBCO application such as Business Works and EMS plus
Experience with WebLogic is a plus
Previous development experience in Java, C++ and Pearl is a plus
Experience with Oracle WebLogic is a plus
Experience with f5 LTM and GTM is a plus

Technology Senior Manager Resume Examples & Samples

Drive the overall implementation of the solution, including oversight of the architecture, external interfaces, security architecture, SaaS architecture, information architecture, and contact center implementation
Serve as release train engineer with responsibility for defining and controlling the contents of each release
Validate requirements and support business analysts and UX analysts in eliciting requirements
Oversee and review all design documentation
Oversee implementation and participate in validation of as-built products
Serve as the senior interface to customer technical management
Manage staff, including hiring, performance management, and day-to-day oversight
Participate in planning and budgeting exercises
Serves as key technical expert in an area of expertise or across multiple areas, providing strategic consulting to internal or external clients
Researches and proposes products, systems, and solutions as appropriate
May participate in sales presentations
Years of Experience: 12 years of IT experience with at least 5 years of systems integration experience
Required Education: Bachelor’s or equivalent in Computer Science, Systems Engineering, or equivalent; Master’s degree preferred
PMP and Certified Scrum Master (or equivalent Agile certification) required
Proven track record of leading complex systems integration efforts
Experience working with business process management (BPM) products and COTS or SaaS-based implementations; ServiceNow experience is a big plus
Experience managing relationships and dependencies with external teams
Strong technical background with experience having served as a developer in the past a big plus
Experience working in an Agile lifecycle
Permanent Residency or US Citizenship Required
Must be eligible for a Public Trust Clearance

Senior Manager, Systems Technology Resume Examples & Samples

Bachelor’s degree in Mathematics, Computer Science, or related field
7+ years of relevant engineering experience, and at least 2 years of people management experience
Minimum of five years experience operating mission critical online services
5+ years experience operating software services in a Linux environment
Deep understanding of SaaS and cloud technologies and outsourcing
Have experience in an internet operational environment, including multiple data centers and thousands of servers
Have been successful working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions
Experience with *NIX system administration, C#, Linux/Unix, Perl and Python
Exceptional customer relationship skills and experience of managing vendors
Experience at defining, deploying and coaching strategic Supply Chain vision to deliver high-availability and efficient solutions at an enterprise scale
Ideally have strong analytical, qualitative and quantitative skills. Demonstrated process re-engineering, process improvement influencing teams to become customer focused

Senior Device Technology Manager Resume Examples & Samples

Support and assign associates in specific projects and/or networks. Coach on target dates and priorities
Ensure costs and cost awareness in all assigned projects, networks and/or platforms
Advise team members and work according to appropriate Standard Operating Procedures, Good Manufacturing Practice, Health, Safety and Environment, Information Security and Novartis guidelines
Lead peer review and project review meetings
Interact/collaborate with other functions in Biologics Technical Development & Manufacturing to facilitate transfer of knowledge and deliverables
Actively support Biologics Technical Development & Manufacturing as a subject matter expert (SME) on audits, inspections and/or Due Diligence teams. Provide quality assessment of potential in-licensing products in a timely manner and support follow-up activities as appropriate
Proactively contribute to setting, updating and monitoring of team goals. Act as a role model and energize the team
Play active role in setting and achieving Device Operations goals
Act as deputy of Group Leader
Inspire/coach/lead team members: support objectives setting, performance evaluations, development planning discussions and ensure all related tasks (objectives entered, help to identify needs for training courses and development of new skills, etc.) are performed appropriately. Actively participate in recruiting process. Develop, mentor and coach other team members within and/or across the line unit. Act as a mentor, coach and trusted go-to person for associates, helping them grow to their potential
Act as a role model in accordance with Novartis Values and Behaviors. (e.g. Support and facilitate the journey towards a multi-skilled, highly innovative and motivated workforce operating in a self-directed team set-up. Drive cultural evolution and change management. Support a culture of exceptional performance and continuous improvement, enabling innovative, competitive, compliant and consistent delivery on objectives of teams, projects, networks and/or platforms.)
Successfully demonstrated several years (minimum 5 years) of directly related experience as fellow or equivalent
Recognized expertise in a specific area and broader scientific as well as strategic background
Proven track record of creativity, problem solving and productivity in projects. 4.Good overview of current trends and upcoming techniques for current and future applications
Thorough understanding of device development and commercialization processes in the industry
Demonstrated successful experience with working in interdisciplinary and cross-cultural teams
Excellent leadership skills
Thorough knowledge of relevant Standard Operating Procedure, Good Laboratory Practices, Good Manufacturing Practice and Novartis regulations and policies
Excellent communication/presentation skills and scientific/technical writing skills. Advanced coach-ing and mentoring skills

Manager & Senior Manager for Accenture Banking Technology Resume Examples & Samples

You’ll be helping our Banking clients transform through technology leveraging your knowledge and curiosity of the digital technologies
You will guide your clients through the consideration of complex Technology transformations to help clients build, transform and operationalize IT capabilities to support the new breed of customer experience-based business models
Relevant, hands-on experience in Temenos banking solutions (T24, TConnect, Insight)
Availability for travelling
Fluent in Dutch and English
Excellent written and oral communication skills with ability to clearly communicate ideas and results on all organizational levels
People development and team building skills
Project Management and delivery/execution experience
Proven success in building and developing high - performing teams taking ownership of developing others
Experience within the Banking Industry
Experience identifying a client’s high-level business needs and leading the creation of detailed functional specs and other documentation, such as requirement traceability matrices, work-flow diagrams and use-cases
An ability to inspire teams to deliver to a high standard in a suitable timeframe

Digital Workplace Technology Senior Manager Resume Examples & Samples

Identifying, Winning and delivering business opportunities for Digital Workplace consultancy services and programmes of work
Owning and Developing key client relationships
Conducting product or offering positioning, deal shaping and financial structuring, including pricing strategies
Creating sales campaign strategies and ensure involvement of Accenture Leadership to develop winning, compelling, and compliant win strategies and proposals
Provide Programme Management activities delivering Digital Workplace offerings, solutions and strategies
Deliver Workplace transformations
Helping clients define future ways of working strategies
Developing and designing roadmaps, implementation strategies and transformation plans focused on cloud journeys regarding Digital Workplace Technologies (Productivity, Collaboration, Mobility, End User Device)
Developing and delivering presentations which resonate with senior stakeholders, both business and technical
Leading RFP and business case development, offering positioning and awareness campaigns (internal and external)
Developing client facing assets (IP) specifically targeting Digital Workplace solutions
Coaching and mentoring junior members of the Digital Workplace community
Previous experience of working in a consulting environment with clients to deliver business value through Digital Workplace programmes of work. With a track record of strong client relationships that have resulted in significant transformation and or outsourcing
The ability to define and sell a vision of journey to cloud to our clients
Experience in the creation of business cases and defining and structuring a programme of work
Proven success in programme management activities including the management of large technical project teams with an on-shore, off-shore mix
Involvement and proven success in the sale and management of large sales deals
Exposure to working with international clients including companies within the FTSE 100
Experience of selling and delivering Digital Workplace offerings such as; Mobility, Collaboration and Workplace modernisation consisting of products or offerings such as Office 365, Windows 10 and Virtualisation Software, Future Ways of Working, Workspace Design
Skilled in the development and delivery of tailored and engaging presentations which resonate with our clients
Understanding and experience of the challenges associated with managing and delivering Digital Workplace programmes of work – including operational, support and security challenges associated with taking a client on a journey to the Cloud utilising an “As a Service” model
Experience of developing and maintain strong relationships, influencing key stakeholders and providing advisory guidance to clients at senior levels
Embody excellent leadership, communication (written and oral) and interpersonal skills including negotiation and persuasion
Evidence of proactive personal development such as post graduate study or industry certifications
BS/BA degree or equivalent work experience
Ability to operate simultaneously in a client context whilst supporting internal organisation goals

Senior Manager, Contact Center Technology Resume Examples & Samples

Direct interaction with call center associates and managers when troubleshooting issues and gathering requirements for system enhancements
Must be able to learn new technologies and system quickly
Adapt to changing needs and priorities in a fast-paced environment,
Research, analyze, resolve and respond in a timely manner
Bachelors degree (or equivalent work experience)
Self-motivated and dependable
Three or more years of experience identifying, troubleshooting and resolving technical problems using critical thinking and analytical skills
Experience developing scripts or tools for automating administrative tasks
Basic SQL scripting and operations for querying and reporting
Ability to conduct research into telecommunications issues and products
Ability to read and interpret technical documents and procedure manuals
Preferred knowledge of telecom, including PBX, IVR, CTI,
Design, configure and support ACD, VoIP, and IVR systems
Identify, troubleshoot, and resolve system alarms and alerts
Gather and integrate critical information, recognize and address underlying assumptions of others, to arrive at effective solutions; break down problems into simple tasks or activities

Technology Senior Manager Resume Examples & Samples

3+ years in a technical or functional leadership role
Experience mentoring and coaching others
Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
Proven experience effectively prioritizing workload to meet deadlines and work objectives
Must be able to obtain and maintain US Security Clearance

Senior Manager Solutions Architecture & Technology Enablement Resume Examples & Samples

Engage with different roles and function to provide architectural overview of proposed solutions outlining components relationships and dependencies that will serve as the primary basis of timely decision making
Collaborate and partner across lines of business and the IT groups in order to understand strategic drivers and tactical needs to ensure implementation teams can provide technically innovative solutions that meet the business needs with the necessary usability, technical stability and scalability
Produces information flows, architecture, technology roadmaps and technical implementation blueprints in close alignment with business capability roadmaps
Ensure solutions being developed has longer life span, takes global needs into accounts, architecturally flexible to extend to related business areas and affiliates ensuring maintainability and supportability of systems
Supports projects and operational activities in the Global R&D solutions portfolio. Participates in the identification, evaluation and development of concepts for IT solutions by providing technical expertise and oversight of the development of prototypes and proofs of concepts
Analyzes business scenarios and identifies opportunities for technically innovative solutions and improvements. Provides technical expertise in designing and developing systems and procedures that are cost effective and meet user requirements by complying with the Otsuka technology standards and by proposing new and upcoming technologies
Leads specialist resources on technical issues within the domain on content and provides detailed analysis of the operations and opportunities for improvement
Creates and owns the Solution Architecture documentation and works closely with the technical team (Technical Project Manager, Lead Developer, developers/software engineers, testers) to monitor technical development of solutions; configures the system when necessary
Actively participates in Architecture Community of Practice internally and/or externally (industry forums, vendors etc.)
Ensure that Solutions are technically/ architecturally consistent, fit for purpose, meet customer requirements and comply with all relevant IT and business standards such as reuse of technologies and solutions, and simplicity and usability
Actively seeks and drives opportunities for continuous improvement of applications, during teams project work and for internal processes
Directs and influences appropriate support teams (internal and third party) to ensure service levels are met
Ensures support of key business processes and appropriate levels of integration / automation
Helps bridge the gaps and hand-offs issues between requirements / functional resources, development teams, and project leadership / sponsorship
Provides leadership to ensure that capabilities delivered align with original business objectives, application service levels, IT strategies, and design intent
Promotes data ownership and governance practices within business partner organizations
Influences business requirements and priorities
Demonstrated technology project leadership from an architecture/business solution viewpoint in partnership and collaboration with multitude if different IT and Business roles
Experience in developing technical architecture, solution architecture, business capabilities and Technology implementation roadmaps in addition to solution design and build experience both for the commercial as well as custom/bespoke business solutions
Transformative and innovative/ out of the box thinking to find best of the breed yet most cost effective solutions
Well versed in agile /dev ops development methodologies
Ability to Influence cross functional team and guide strategically to solve problems
Strong knowledge in modern technologies and architectures – MEAN, Open Source, .NET, Big data technologies
Deep knowledge of Business Intelligence and Data Warehousing concepts and best practices, including ETL technologies, SOA methodologies and technologies, data quality and data stewardship, data modeling
Knowledge and experience in Big Data, Cloud such as AWS, Master Data Management, Data Governance, Data Profiling/Quality and Predictive Analytics/Data Mining is highly desirable
Experience creating technical artifacts IT software roadmaps and design documents and presenting complex ideas to large groups
Analytical and Problem solving skills a must
Experience with developing solution architecture and conceptual and logical system design for large–scale programs and projects
Ability to function at both the detail and conceptual levels
Excellent verbal and written communication, interpersonal, conflict resolution, and customer service/ relationship building skills
Ability to meet deadlines and possess a passion and desire to succeed
Must be able to lead and influence on and off-shore development, integration, and quality assurance teams
Proven ability to evaluate and manage risk, possesses strong negotiating and conflict resolution skills
Demonstrated ability leading multiple concurrent projects both large and small, tracking dependencies, and managing between internal and external teams. Strong understanding of project management practices and software product development/integrations
Ability to identify team competencies and assign the right people to the right tasks to achieve complex project goals
Ability to conceptualize /anticipate the business challenges to help plan future technologies, deep experience in interfaces, data management, cloud /digital technologies, service oriented architecture (SOA), and infrastructure designs
Outcomes/Results focused, self-motivated, innovative and growth mind-set a plus
Bachelor’s degree in Computer Science or Engineering required, MBA or Master’s degree preferred
8 - 10+ years’ experience in leading solution (technical product) design, architecture, application development, roll out, support transitions out of which 3 to 5 years in pharmaceutical clinical development including but not limited to Regulatory, Pharmacovigilance, product safety, Quality management domain with focus on mobility, cloud, big data/analytics business-technology solutions desired
Broad and deep understanding of emerging and legacy technologies and relevance/applicability of that to life sciences and digital health companies. Problem solver through use of technologies
Strong knowledge of computer systems validation procedures, guidelines and audits requirement in pharmaceutical, medical devices or life sciences domain including key existing and upcoming regulations
Management experience with technical delivery teams in business-facing roles is required
Candidates with experience in cloud enablement, Big data/ analytics, warehousing, and technology product management for relevant domains preferred
Process management and Process improvement methodologies, such as Six Sigma, LEAN, PMBOK/Project Management etc. is a plus
Experience with agile project methodology and development

Senior Manager, Omnichannel Technology Resume Examples & Samples

Manage all aspects of Projects development and support including environment scaling, load testing, etc
Provide technical leadership to developers throughout entire project life cycle
Directly oversee 3rd party service providers responsible for ongoing Application development & support. Hold these partners accountable for SLAs and continuous improvement
Collaborate with application development providers and software vendors (as necessary) to ensure that projects are delivered on time and budget
Collaborate with vendors and other stakeholders for the delivery of resolutions and root cause analysis for the reported issues
Utilizes expertise and leadership skills to direct project team members and to resolve issues to ensure project goals and requirements are met
Creating technical designs by working closely with application development service provider and other IT teams
Act as trusted advisor to business units and 3rd party partners on all matters of Project implementation
Must have experience in managing / implementing at least one Omnichannel program / project
Working knowledge of Manhattan Enterprise Order Management is very highly desirable
Strong project team leadership and team building skills. Proven leadership experience, including demonstrating the ability to achieve results though others in a high outsourced IT service delivery model
Must be an extremely quick learner willing to get into details as / when required
Structured problem solving skills; ability to identify high-impact issues/risk for executive review
Able to gain acceptance from team members and sell technology agenda in order to execute a plan
Hands-on experience with large-scale system development efforts through all stages of the project life-cycle
Excellent oral and written communication skills with the ability to influence across the organization
Excellent interpersonal skills, including customer-facing skills at all levels of the organization
This person will achieve results through exceptional subject matter expertise, technology leadership, strong analytical skills, innovation, collaboration, teamwork, and a hunger to succeed
Person will have deep knowledge of Omnichannel solutions in a Retail environment, combined with the ability to handle complex business situations, and communicate effectively with all levels of the organization
Person must be able to work effectively with IT to understand delivery limitations and work to earn credibility with business partners by effectively managing expectations and helping to oversee projects
Working knowledge of all areas of the organization and the ability to develop a clear understanding of the company’s key functional processes and systems with special focus on Order Management systems
Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience
Experience in OMS integration with Corporate systems will be a strong plus
Experience with projects in multiple technologies is a strong plus

Digital Workplace Technology Senior Manager Resume Examples & Samples

Identifying, Winning and Delivering business opportunities for Digital Workplace consultancy services and programmes of work
Owning and Developing key client relationships as well as Developing client facing assets (IP) specifically targeting Digital Workplace solutions
BS/BA degree or equivalent work experience, evidence of proactive personal development i.e. post graduate study or industry certifications strongly preferred
Previous work experience in a consulting environment with international clients to deliver business value through Digital Workplace programmes of work in areas such as Mobility Collaboration and Workplace modernization i.e. Office 365, Windows 10 and Virtualisation softwares, Future Ways of Working, Workspace Design
Proven success in creation of business cases and programmes of work as well as programmes management activities i.e. the management of large technical project teams with an on-shore, off-shore mix
Proven success in the sale and management of large sales deals
Experience in developing and maintaining strong relationships, influencing key stakeholders and providing advisory guidance to clients at senior levels including companies within the Fortune 100

Senior Apps Programming Technology Manager Resume Examples & Samples

Strong interpersonal, presentation and communication skills
Ability to navigate the technology evaluation and sourcing processes across the bank
Knowledge of enterprise IT technologies, processes, and requirements
Functional knowledge of key focus areas, including but not limited to infrastructure, application development, analytics, security, and/or mobile
Understanding of capital markets activities related investment banking, corporate banking, and/or institutional equities
10 plus years relevant experience across IT, banking, or related functions
BA/BS or MS degree
Demonstrable strong communication and influencing skills
Financial Crimes / AML Domain Knowledge

Senior Manager, Intl Consumer Technology Resume Examples & Samples

This visible leader will own driving the worldwide hiring strategy for the International Consumer Technical (InTech) recruiting organization
Create a sustainable model to meet yearly technical hiring business demand and align with recruiting delivery across 13+ locations
Influence international recruiting teams to adopt best practices and tailor global initiatives to local markets
Analyze current gaps/roadblocks in the global InTech organization and implement changes where required
Define relevant metrics and design meaningful globally recruitment progress reports
Dive deep into data and metrics to analyze, report out, and make decisions on how to optimize recruiting strategy to deliver results
Invest in the on-going skill development of the recruiting team, including seeking out emerging technologies and implementing best practices
Establish a global forum where in country Tech Recruiters can share best practices
Drive harmonization initiatives for inTech recruiting across 13+ locations globally
Review existing processes, identify and implement best practices across multiple teams
Drive new strategies for attracting top tech talent and ensuring the employee base reflects Amazon’s diverse customer base
Identify, establish and drive consistent review of relevant recruiting metrics and enable the team to make data driven decisions
Work closely with the business leads to ensure proper forecasting of the staffing needs across all 13 locations
10+ years of recruiting experience
3+ years leading or managing a team
Demonstrated ability to lead through influence
University degree or equivalent post-secondary degree
Experience building and coaching a multisite recruiting team
Experience working with tools of the trade, including resume databases, internet sourcing tools, and reporting options
Experience building and executing an “at scale” recruiting strategy
Strong recruiting project management experience preferred
Experience partnering with the finance team around headcount planning
Understanding of Recruiter Capacity planning methodologies