Service Delivery Manager Cover Letter

Service Delivery Manager Cover Letter

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154 votes for Service Delivery Manager

15 Service Delivery Manager cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the Service Delivery Manager Cover Letter

25165 Blick Springs
Stokeschester, WI 24211-6303
Dear Denver Dare,

Please consider me for the service delivery manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for service definition, management and execution for application and platform services based on ITIL Best practices.

Please consider my experience and qualifications for this position:

  • Worked on Supporting applications in Trading, Manufacturing & Agri commodities preferred but not mandatory
  • Expert knowledge of ITIL disciplines
  • Part qualified/qualified BIFM or individual member of BIFM
  • H&s qualification – ‘managing safely’
  • Food hygiene standards/awareness an advantage
  • Demonstrable facilities management experience
  • Demonstrable corporate environment experience
  • Catering contract management experience is essential

Thank you for taking your time to review my application.

Sincerely,

Drew Prosacco

Responsibilities for Service Delivery Manager Cover Letter

Service delivery manager responsible for subject matter expertise to develop service delivery excellence processes (such as ITIL) and methodologies within the service management tool (ServiceNow).

Optimizing Resources/Budgets
Experience of working within a busy IT customer services and support operation
Familiarity with ITIL concepts and practice
Demonstration of good commercial awareness
Experience of direct communication with senior client management and effective coordination of tasks with client management
A clear understanding of the relationship between IT and the client business
Medium to high excel knowledge
A good understanding of web development technologies

Service Delivery Manager Examples

Example #1

Example of Service Delivery Manager Cover Letter

89036 Ronald Keys
Port Shad, NJ 01821
Dear Casey Russel,

I submit this application to express my sincere interest in the service delivery manager position.

Previously, I was responsible for iTIL-compliant service management to assigned customers and ensuring that Services are delivered in a manner that achieves the service level agreements.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Experience of managing multiple projects focused on delivery and client satisfaction
  • Builds strong relationships through credible service delivery, escalation point for internal and external issues
  • Strong experience in service delivery, ownership of SLAs, managing challenges and multiple stakeholders
  • Experience in implementing new services / technology - technical, product and process knowledge
  • Evidence of leading continuous improvement initiatives
  • Strongly team-orientated - versatile and flexible team member
  • Open and excited about change and product development
  • Contributes to creating an environment which inspires effective team working

I really appreciate you taking the time to review my application for the position of service delivery manager.

Sincerely,

Bellamy Hermann

Example #2

Example of Service Delivery Manager Cover Letter

91290 Hayes Mall
Geoffreyton, MS 95182
Dear Sutton Osinski,

Please consider me for the service delivery manager opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for iTIL compliant service management to our retail customers (UK Supermarkets), ensuring that Services are delivered in a manner that achieves the service level agreements.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Understand Mission Critical customers' environment and business drivers to leverage new opportunities
  • Capable of building and managing Mission Critical support services that are consistent with ITIL management
  • International travel with onsite experience will be looked at favorably
  • Recognize and resolve customer service issues
  • Develops partnering relationships with customers and vendors
  • Instills global awareness and business acumen
  • Understands basic financial and accounting practices
  • Requires financial acumen in terms of monitoring, controlling and reporting budget expenditure

Thank you for taking your time to review my application.

Sincerely,

Ryan Schuppe

Example #3

Example of Service Delivery Manager Cover Letter

9855 Franecki Valley
Hyattborough, OH 16533
Dear River Satterfield,

In response to your job posting for service delivery manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for iTIL project management and continual service improvement opportunities across Grid Services to identify and manage improvements to operational service management processes.

Please consider my experience and qualifications for this position:

  • Plan in line with ITIL/Prince
  • Accountable for delivering Contracts in line with ISO27001 & ISO9001 audit requirements Accountable for the relationship with the sales teams & client contacts
  • A strong knowledge of Document Transaction Processing Services operations and production processes
  • Experience and knowledge with ISO processes and procedures, compliance, security and audit activity
  • Managing complex and diverse teams
  • Awareness of quality standards, quality management systems and processes, including quality and milestone planning, quality assurance, quality reporting and audit management including
  • Ensure the business and outsourced service providers deliver a quality service to clients
  • Maintain and develop relationships with internal clients

I really appreciate you taking the time to review my application for the position of service delivery manager.

Sincerely,

Royal Crooks

Example #4

Example of Service Delivery Manager Cover Letter

62610 Eduardo Groves
Haleybury, ME 88344-1511
Dear Justice Carter,

I would like to submit my application for the service delivery manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for iTIL technical leadership and mentorship to junior ITIL foundation and practitioner knowledgeable team members.

My experience is an excellent fit for the list of requirements in this job:

  • Able to interact with people, and can balance the demands of the customer, with the welfare of our employees
  • Confident in operating at all levels of the customers’ business
  • Providing regular appropriate feedback on business topics in team meetings
  • Show a willingness to succeed when faced with potential difficulties
  • Attention to detail, with an aptitude for the development and compliance of processes in a continually evolving environment
  • Strong communicator that can work effectively with multi-discipline teams to drive customer issues to resolution
  • Experience in managing Tier 1 Telco customer relationships
  • Bachelor of Engineering or equivalent experience

Thank you for your time and consideration.

Sincerely,

Riley Sporer

Example #5

Example of Service Delivery Manager Cover Letter

9869 Hansen Plain
Keeblertown, NJ 70651-5012
Dear Morgan Schuppe,

Please consider me for the service delivery manager opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for foundational support and training for the consistent and best practice usage of ITIL disciplines for all of ICS.

Please consider my qualifications and experience:

  • Deliver monthly commentary and variance analysis of all deviations from the Service plan
  • Drive the correct version of truth on Service Delivery through globally aligned SD metrics and SLAs while embedding the Geography IT model
  • Effective Relationships with Geo IT teams
  • Ensure escalations are managed to the satisfaction of Geo IT / business stakeholders
  • Manages escalated client issues working in tandem with the appropriate Relationship manager
  • IOSH (desirable, training will be provided)
  • Experience of working in a service environment driven by customer SLAs, performance measurement and personal work targets essential
  • Knowledge of service experience concepts and service delivery policies, procedures and their implementation essential

I really appreciate you taking the time to review my application for the position of service delivery manager.

Sincerely,

Spencer Kozey

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