Beverage Server Job Description
Beverage server
provides advice to the Customer Experience – Food and Beverage team on wine, beverage and dry store-related matters in our owned lounges as required.
Beverage Server Duties & Responsibilities
To write an effective beverage server job description, begin by listing detailed duties, responsibilities and expectations. We have included beverage server job description templates that you can modify and use.
Sample responsibilities for this position include:
Make routine rounds of assigned section to obtain beverage orders, such as wine, bottled or draft beers, and non-alcoholic beverages with proper garnishes from guests
Utilizes sales techniques to up-sell and suggestively sell menu items, specials, and beverages
Up sells and suggestively sells menu items, specials and beverages at all times
Up-sell and suggestively sell menu items, specials, and beverages
Handles all payments for alcoholic beverages accurately, per established check tendering procedures
Understand all applicable laws and regulations concerning service of alcoholic beverages (As dictated by the Banquet/Beverage Department)
Assist guests with beverage and food selection, demonstrating salesmanship with complete product knowledge
Clean, organize, and stock glassware, coffee, water, beverage napkins, ashtrays, straws
Required to participate in wearing special event uniforms provided for Holidays and other special occasions deemed by management
Abide by all State, State Gaming, Federal and Corporate liquor Regulations
Beverage Server Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Beverage Server
List any licenses or certifications required by the position: TIPS, TABC, CPR, TAM, BC, RAMP
Education for Beverage Server
Typically a job would require a certain level of education.
Employers hiring for the beverage server job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Tourism, Hospitality, General Education, Hotel Management, Education, Technical, Graduate, High School Education
Skills for Beverage Server
Desired skills for beverage server include:
Garnishes
Wines
Beverages
Menu items
Beverage lists and promotions
Contents and preparation methods
POS systems
Wine
Pertinent Food and Beverage codes and regulations
Spirits
Desired experience for beverage server includes:
Demonstrate a complete knowledge of menus
Responsible for non-routine side-work as assigned by manager
A true desire to satisfy the needs of others in a fast paced environment
Experience as a Server in a high volume restaurant
Must have excellent communication skills and the ability to multi-task
Must have a passion for serving and pleasing guests
Beverage Server Examples
1
Beverage Server Job Description
Job Description Example
Our growing company is looking for a beverage server. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for beverage server
- Operating a cash register/POS System, ringing proper amount into the register and giving the guest the correct change
- Handling money according to procedure
- Demonstrates full knowledge of service bars and keep bars properly organized, stocked, and cleaned
- Provides prompt, exceptional, courteous, friendly and timely service to guests and employees
- Maintains thorough menu and product knowledge
- Promotes good guest relations and provides excellent guest response to complaints
- Accurately places guest orders, inspects orders for quality and accuracy, ensures correct plating, and serves according to standard
- Ensures complete and consistent communication with management, departmental employees and lateral departments
- Asks politely for the age-identification of any guest who appears to be under the age of 30
- Enforces guest limit regulations in a firm and courteous manner
Qualifications for beverage server
- Ability to work in different lounges including outside at the pool
- Open PM availability
- At least 1 yr of customer service experience required
- At least one year of consistent high-volume serving experience required
- This position requires a considerable amount of walking, and the ability to lift, push and carry a moderate amount of weight
- At least 3 days of availability, one being day or night
2
Beverage Server Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of beverage server. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for beverage server
- Offer beverages to guests
- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar or in the pool area
- Places order with bartender, inspects order for quality, collects and adds appropriate garnish, places on tray and serves to patrons with cocktail napkin
- Demonstrates power to solve guest problems by assisting the guest and alerting the supervisor of any complaints
- Maintains compete knowledge on all in house services and functions
- Asks politely for the identification of any guest who appears to be under the age of 30
- Clears tables and straightens all guest areas after each beverage is served
- Places a fresh cocktail napkin down each time and continually caps ashtrays and replaces with clean ashtray
- Makes every effort to learn guest names and uses names to say, "Mr
- Enters all alcoholic beverage orders accurately into the point of sales system
Qualifications for beverage server
- Previous server experience preferred
- CA Food Handler's Certification (ServeSafe)
- Established Beverage Server training and shadowing program
- This position requires standing and walking 95% of the time, lifting up to 25 pounds, reaching, bending, pushing and pulling
- Must have excellent customer service skills, able to anticipate guest needs and be able to work independently when needed
- Must consistently demonstrate and project a professional guest oriented and friendly demeanor, and display excellent English language communication skills
3
Beverage Server Job Description
Job Description Example
Our company is looking for a beverage server. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for beverage server
- Serves beverages and food for cash, room charge, 2 for 1, in lounge areas and
- Hosts and offers beverages and food in a professional “on-stage” and entertaining fashion while promoting brand recognition
- Actively up-sells alcohol products and uses endorsements at all appropriate service opportunities
- Coordinates all beverage service at the table including serving, pre-bussing and streamlining according to established steps and standards of service
- Assists department Supervisor and Manager in maintaining the cleanliness of the outlet
- Assists department Supervisor and Manager in arranging room and setting tables on a shift-to-shift basis for special events
- Skills in proper tray handling
- Thorough knowledge of point of sale system
- Maintain thorough menu and product knowledge
- Provide prompt, exceptional, courteous, friendly service to guests and employees that differentiates us from the competition
Qualifications for beverage server
- Females must be able to wear a 1.5 inch pump style heel and makeup
- Must be flexible and pro-active, with ability to multi-task
- Candidate must be able to work a flexible schedule including evenings, weekends, and holidays
- Ideal candidate will have previous serving experience
- Must have flexible availability, and, be able to work weekends and holidays
- Ability to engage well with other and love to provide an outstanding and personalized guest experience
4
Beverage Server Job Description
Job Description Example
Our innovative and growing company is hiring for a beverage server. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for beverage server
- Greet guests at entry points, and assists with seating
- Perform table-side beverage preparation as outlined by management
- Follows proper cashiering and register transaction procedures
- Maintain company-issue uniform in good condition and reports to work in authorized uniform as mandated by organization, including maintaining a clean and well-groomed appearance in compliance with departmental and company dress code standards
- Communicate with management, including checking out at the end of shift
- Must have full familiarity with menus – upselling
- Greets guests with a smile, eye contact and warm verbal greeting as per "Eye, Hi, Goodbye" guidelines providing prompt and efficient beverage service to buffet guests
- Responsible for prompt, efficient and courteous beverage service to buffet guests in accordance with HCPNRC policies, procedures and standards
- Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled
- Busses tables on assigned station and resets station as necessary
Qualifications for beverage server
- Must be able to work in varied temperatures and weather, as this position is based outdoors
- Previous experience in a fine dining environment is highly desirable
- Are comfortable initiating conversations with guests
- Work well under pressure, can juggle multiple tasks and thrive in a team setting
- ProServe Training
- Must be able to successfully complete a TIPS (responsible service of alcohol), RU21 training class and required compliance courses
5
Beverage Server Job Description
Job Description Example
Our company is growing rapidly and is hiring for a beverage server. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for beverage server
- Assist other buffet personnel with maintenance such as sidework, opening/closing duties
- Participate as a team member with other casino personnel to ensure efficient operations
- Carry out other duties reasonably assigned by management
- Greet guests and take beverage and food orders in a prompt and professional manner
- Record order on guest check and ring up on pre-check register or according to hotel procedures
- Provides superior customer service to our guest
- Welcomes and hosts guests of Boomtown and provides assistance during their visit, including providing information pertaining to Boomtown and local attractions
- Performs all duties in a polite, professional and responsible manner, including, but not limited to, immediately alerting management of guests who are intoxicated, unruly or disruptive, strictly enforcing the minimum age policy
- Sell refreshments and food to the golf course patrons
- Accurately process cash payments and credit/debit transactions
Qualifications for beverage server
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed- must be able to work 3rd shift
- Minimum of one (1) year experience as a cocktail server in a high volume lounge or restaurant environment
- Casino beverage server experience strongly preferred
- Active Responsible Server certification required
- The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of this job
- At least one year experience in a high volume hospitality operation