Care Delivery Job Description
Care Delivery Duties & Responsibilities
To write an effective care delivery job description, begin by listing detailed duties, responsibilities and expectations. We have included care delivery job description templates that you can modify and use.
Sample responsibilities for this position include:
Care Delivery Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Care Delivery
List any licenses or certifications required by the position: BLS, CNA, IV, BSN, CPR, PMP, AHA, ACLS, NRP, EFM
Education for Care Delivery
Typically a job would require a certain level of education.
Employers hiring for the care delivery job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Nursing, Business, Business/Administration, Graduate, Education, School of Nursing, Health Care, Healthcare, Patient Care, Finance
Skills for Care Delivery
Desired skills for care delivery include:
Desired experience for care delivery includes:
Care Delivery Examples
Care Delivery Job Description
- Schedule development coordination across multiple business units and delivery partners
- Large Program Roadmap milestone tracking, reporting and pro-active clash-detection
- Active understanding of KPs project management methodologies
- Complex risk management and issues escalation resolution
- Partners with the various hospital administrative teams to lead Joint Operating Committee and/or Joint Executive Committee meetings other care collaborative teams
- Assures that KPCO achieves and maintains a level of quality outcomes consistent with being the best place to receive care
- Enhance or develop reporting, budgeting and forecasting tools as required to provide the detailed analysis needed by the various executives
- Actual tracking, budgeting/forecasting and long range financial planning for the client
- Recommendations regarding financial process improvement to finance leadership
- Cost/benefit model and business case financial development for internal programs
- Proven track record of leading large, diverse teams and budgets
- Proficient in Phlebotomy / Venipuncture
- Knowledgeable in Wound Care (Certification desirable)
- Proven HR experience in a clinic/hospital setting or retail setting in multiple markets
- Knowledge of line of business/industry being supported required (i.e., Gas, Electric, Energy Supply, Customer)
- Experience working collaboratively, independently, with multidisciplinary teams
Care Delivery Job Description
- Monthly financial updates and recommendations to senior IT and finance leadership
- Monitoring and reporting the activity based costing for projects and core activities and identify gaps and issues for senior finance leadership attention
- Partnering with KP-IT Finance peers to ensure all reporting deadlines are met and reporting gaps or duplication are eliminated
- Supporting the financial reporting and analysis for Investment Governance Councils
- Core Project Reporting and Recharge analysis
- Driving cross-functional programs including executive steering committees, program governance, and capability delivery including process, organizational, and system changes
- Direct accountability for project delivery of your capability teams and vendors, ensuring successful execution and delivery of projects meeting scope, timing, and cost goals
- Responsibility for software development lifecycle milestones, within both iterative and waterfall methodologies, for application development under Sarbanes-Oxley information technology controls
- Leading application development vendor identification, evaluation, and selection to staff project delivery roles that meet delivery standards across quality, capacity, and budgetary/return-on-investment goals
- Reviewing on-going capability enhancement requests and working with capability teams to sequence the delivery of these appropriately in 2+ year capability roadmaps
- Demonstrated high quality customer service orientation
- Strong analytical, summarization, conceptualization, and prioritization of skills
- Ability to initiate and drive process improvements
- Excellent organizational and project management skills with a high degree of initiative and flexibility
- Experience in working effectively with physicians in the provision and oversight of care
- Experience in working pro-actively with consumers and others customers to identify and meet customer need and requirements
Care Delivery Job Description
- Document all work on an activity log which include cell phone usage, mileage, and deliveries in the correct order
- Work closely with regional and center leadership to drive optimal clinical outcomes, excellent patient satisfaction, strategic growth initiatives and budget management
- Monitor center performance
- Evaluate center productivity and provide recommendations for improvement
- Leadership of a multi-level organization of 100-200 employees
- Profitability of the assigned region and the individual care centers in it
- Net promoter scores
- Attainment of HEDIS measures tied to operational quality
- Patient care and service scores
- Works with Marketing, Finance, Sales, Business Units and Field Offices to lead the development & execution of a comprehensive pharmacy strategy that aligns with solving key pain points experienced by provider organizations, suppliers and payers
- Bachelor’s degree in Health Care or Business Administration, Public Health, or a health policy related health care field
- Knowledge of delivery system operations – through both core and network providers - strategic planning, and overall service delivery
- Developing dynamic, constructive working relationships and partnerships with operational, physician and labor partners
- Excellent interpersonal skills (e.g., listening and communication skills) characterized by effective interactions with a diverse range of internal and external constituents, stakeholders and audiences
- Demonstrated emotional intelligence –able to operate and remain effective in complex and challenging situations
- Ability to negotiate effectively in a manner that achieves desired outcomes and promotes strong partnerships
Care Delivery Job Description
- Serve as the business content expert to optimize the integration of care delivery that may involve non-traditional third party provider relationships for KP by working with internal subject matter experts, researching key business issues, collecting and analyzing quantitative and qualitative data, and developing business plans
- Provide staff leadership and expert consultation on the assessment, design, and development of integrated care delivery with a focus on third party relationships
- Lead precedent-setting relationships, never done before in KP, by defining and framing complex issues and translating needs, issues/risks, and ideas into effective strategies and action plans
- Oversee and direct analytical and project management in support of strategic relationships
- Evaluate the effectiveness of the care delivery strategy pursued both in the near-term and long-term
- In support of integated care delivery optimization, vet transaction opportunities (long term relationship, JV, M&A) for strategic relevance/alignment and organizational need
- Provide staff leadership and expert consultation on transaction terms
- Oversee and direct transactional support (legal review, approval coordination, funds disbursement)
- Formulate specific implementation/ transition plans and evaluate the effectiveness of plan and transaction both in the near-term and long-term
- Assumes direct line responsibility for patient care delivery, ancillary and support services overall accountability for physical plant needs and operational outcomes
- Decisiveness, action-orientation, capability to persevere in difficult situations, and a focus on strategic leadership issues highly desired
- Working knowledge of computer systems, PC fundamentals and application software
- Training of adult learners, preferably in support of automated systems
- Principles of personal computer architecture, operating systems, and network
- The work and work flow issues in a clinical or business office setting
- Demonstrated self-motivation skills and aptitude to direct and assist others in a learning or support setting
Care Delivery Job Description
- Perform complex system and operations analyses and make recommendations for improvements
- Create and monitor operational, financial, and clinical benchmarking tools for identified targets
- Work closely with internal consultants to determine data needs and provide assessment regarding provision of data given need
- Develop and implement tools to financially measure an implementation idea contrasted to current performance in order to determine value for implementing CM implementation plans
- Lead team projects in collaboration with physicians, clinical management, and support staff
- Maintain documentation for analysis, data retrieval, and troubleshooting activities
- Confirm, disagree or mark resolved chronic conditions from patient-specific lists of historical conditions
- Confirm chronic conditions from patient-specific lists of historical conditions
- Overall delivery responsibility of assigned client(s) within work streams for Commercial II organization
- Work in close collaboration with Leader(s) to a) keep on updated on delivery issues & challenges
- Bilingual-English/Spanish (fully fluent in both)
- Familiarity with concepts of coding and data manipulation
- Good understanding of Computers IT (servers, FTP, and network) program installations and issues troubleshooting
- Works with analysts to review requirements and create high level technical design documents
- 10 years of financial planning, analysis, and decision support experience, including experience improving financial accuracy
- Benchmarking and market analysis