Communication Lead Job Description
Communication Lead Duties & Responsibilities
To write an effective communication lead job description, begin by listing detailed duties, responsibilities and expectations. We have included communication lead job description templates that you can modify and use.
Sample responsibilities for this position include:
Communication Lead Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Communication Lead
List any licenses or certifications required by the position: ITIL, V3, PMP, MCSE, MCSA, ADKAR, IPT, CTS, CCNA
Education for Communication Lead
Typically a job would require a certain level of education.
Employers hiring for the communication lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Communications, Marketing, Journalism, Communication, Business, Education, English, Engineering, Public Relations, Computer Science
Skills for Communication Lead
Desired skills for communication lead include:
Desired experience for communication lead includes:
Communication Lead Examples
Communication Lead Job Description
- Align with business analysts, administrators and users of ERP-CRM-reporting tools to reflect sales structure in systems
- Liaison with HR/Corp Communication lead to ensuring editorial content is aligned with CLIENT’s corporate branding and overall company/HR communication plan
- Above statutory superannuation
- Opportunities for regular Learning and Development training
- Design innovative graphics for communications messaging campaigns and strategies for our internal communications supporting internal call center teams, national and strategic channel teams
- Create and design graphics for communication campaigns for Go-To-Market projects, programs and products to drive adoption and improve effectiveness
- Create static and animated digital graphics, video and print communications
- Provide advice on which systems should be integrated such that they add value to the overall system
- Lead the ICT team to help deliver a well-integrated solution that results in the best value for money for the customer
- Master in Communication
- Global project delivery experience
- At least 1 year of experience with voice/UC infrastructure design, implementation and troubleshooting
- At least 3 year of experience designing, developing, implementing and supporting the Microsoft Unified Communication Applications (Live Communication Server, Office Communication Server, Lync, and Skype for Business) and Visual Collaboration (Video Conferencing) solutions
- At least 1 year of experience interfacing Microsoft Unified Communications applications with Exchange, Office 365, traditional telephony systems, and video conferencing solutions
- At least 1 year of experience with design and hands on experience with Voice over Internet Protocol (VoIP), IP trunking concepts, and topology design – VoIP media RTP/RTCP
- At least 1 year of experience with Windows (server and desktop), Active Directory, and Powershell
Communication Lead Job Description
- Must be able to work semi-flexible hours as some teams are global so some calls can very per day in terms of start/finish time
- Develop communication strategy/approach and create communication plan to support CLIENT’s Phase 2 of OneHR Technology and Service Delivery project
- Create, prepare, and maintain stakeholder materials including PowerPoint decks for regularly scheduled leadership meetings throughout the program
- Analyze /identify high priority and overall communication needs for various stakeholder groups
- Identify approaches to communicate to a globally dispersed audience using multiple channels, and ensuring global communications materials support local/regional needs
- Build tactical communication plan comprising detailed timeline, key messaging, audience, review, translations, channels, regional deployment/localization
- Proactively manage reviews and translations as identified in the tactical project plan
- Provide materials to keep stakeholders regularly informed about communication plan and activities
- Execute the development and delivery of communication materials as defined by plan and agreed upon accountabilities
- Help identify potential communication risks and anticipated points of resistance, and develop specific communications to mitigate or address the concerns
- 1+ year of experience with compression algorithms – (G729, G711, G722 )
- Tertiary qualification in Business Communications, Public Relations or Journalism or related degree is preferred
- Must be able to act as the Company liaison for interface with customer representative(s)
- Proficient in writing and communicating in English
- 8+ years of successful experience in a directly related field
- Execution Management – collaborates effectively with business leaders and partners to ensure operational responsiveness to challenges and alignment with business imperatives
Communication Lead Job Description
- Manage website design, blog calendar, email marketing and social media
- Interface with media outlets and draft press releases
- Analyze web and online presence to boost brand awareness
- Communicate with Management and the Communications Committee to development initiatives and ensure brand consistency
- Create organized schedules for digital media
- Maintain a strong online corporation voice and optimize SAMLARC's social media pages within each platform to increase the visibility of social content
- Suggest and implement marketing methods to increase visibility
- Acting Editorial Manager for Rancho Living magazine
- Provide articles to appropriate outside media outlets
- Direct workflow and project management within the Media and Communications Team
- 7+ years of work experience in change communications, team coaching, or related field
- Experience in developing segmentations using k-means clustering, hierarchical clustering and decision trees (e.g., CHAID, CART), propensity models using logistic regression, market basket analysis (association analysis)
- Knowledge of SAP PA (erstwhile KXEN) strongly preferred
- Ability to rapidly build proof-of-concepts, provide demos to larger team and senior management
- 7+ years applications development experience in a various programming languages including C# and Node.js
- 7+ years web applications development experience (Node.js, ASP.NET MVC, WebAPI, jQuery)
Communication Lead Job Description
- Coordinates interface between SLM and other processes, especially service catalogue management, service portfolio management, business relationship management and supplier management
- Initiates service level change request if needed
- Keeps aware of changing business needs
- Ensures that the current and future service level requirements
- Service warranty of client are identified, understood and documented in SLA requirements documents
- Ensures the targets agreed with underpinning contracts are aligned with SLA targets
- Ensures that service reports are produced and that breaches of any SLA targets are highlighted, investigated and actions taken to prevent their recurrence
- Ensures that improvement initiatives identified in service reviews are acted on and progress report are provided to team
- Develops relationship and communications with customer, key users and other stakeholders
- Defines agreeing complaints and their recording, management, escalation where necessary and resolution
- Understanding and a working knowledge of communication and learning strategies
- Solving problems quickly and effectively with solid business judgement to execute on a daily basis with a bias for creative thinking and action
- Understanding organizational change and business theory, with a master’s degree (such as an MBA) to show for it
- Providing strong reporting abilities that combine visualization and messaging that clearly communicate key insights drawn from data
- Storytelling and presentation skills that are engaging and influential
- Ability to work with and leverage the skills of other team members to achieve business and function objectives
Communication Lead Job Description
- New service product development within our system responsibility and in conjunction with our project office delivering on committed scope, budget and schedule
- Contribution to related Commodity teams
- Support our R&D within the turbine Control-infrastructure
- Manage sub-contractors, and suppliers to ensure they perform as agreed within your system
- Ensure that our processes are followed and you contribute to a continuous improvement of our processes as well
- Develop and maintain a successful cadence to provide predictability in communication and workload for stores
- Maintain relationships with field subject matter experts
- Identify and understand business needs and workload in order to maintain a communication cadence that supports the field
- Support and implement store communication strategy as part of the Global Store Communication team
- Routine activities include conducting summits (online) for supplier onboarding and delivering functional training to suppliers based on customer specifications
- Passionate for opportunities and keen to learn more than taught
- Strong drive for results, problem solving and solution mapping
- Willing to challenge the status quo and champion continuous improvement
- Not deterred by hardship to achieve the objectives of the team and function
- Able to effectively operate with significant ambiguity
- Confident and competent in a variety of settings and with all levels of leadership