Communication Specialist Job Description
Communication Specialist Duties & Responsibilities
To write an effective communication specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included communication specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Communication Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Communication Specialist
List any licenses or certifications required by the position: NAACS, CCNA, EMT, ITIL, CCNP, EMD, FS, IAP2, CCIE, IAMTCS
Education for Communication Specialist
Typically a job would require a certain level of education.
Employers hiring for the communication specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Communications, Journalism, Marketing, Public Relations, Communication, English, Education, Business, Advertising, Business/Administration
Skills for Communication Specialist
Desired skills for communication specialist include:
Desired experience for communication specialist includes:
Communication Specialist Examples
Communication Specialist Job Description
- Consults with key stakeholders including Corporate and HR business partners to keep abreast of employee and workplace trends, sharing best practices and creating synergies where applicable
- Oversee a variety of communication tasks to support leadership, including talking points, short presentations, and online messages
- Provide employees with the knowledge and tools to be more efficient and more effective through the active communication of company strategies, policies and initiatives
- Contribute to our extremely popular employee communication platforms including daily emails, monthly posters and quarterly newsletter
- Build strong relationships throughout the company to tap into newsworthy, fun, interesting and helpful items for communication and dissemination
- Establish strong objectives along with smart timelines and measurements, continually apply learnings and course correct as needed to achieve a superior outcome
- Own and drive initiatives to successful completion
- Implement internal communications strategies in line with Group initiatives and local needs
- Develop internal communications channels and ensure that messages are effectively delivered to target audiences
- Supervision of the employer branding activities (effectiveness) and its contribution to the organizational goals
- In-depth knowledge of social media platforms and platform management skills (Sprout Social, Hootsuite)
- Must have a BA in Communications, Journalism, English or a comparable program
- Must be proficient in all Microsoft Office products
- Must have strong writing and editing skills, the ability to work independently and meet strict deadlines
- Able to figure out the processes necessary to accomplish tasks efficiently and in a timely manner
- Ability to exhibit a sense of urgency for timely delivery of critical content
Communication Specialist Job Description
- Drive the development of a strong internal communications network for GBS
- Proactively support change processes
- Maintain proper relations with external providers
- Be responsible for creation, maintenance and deletion of content on the intranet local events/information to be communicated to the organization
- Edit/proofread communication materials prepared by others, for final publishing
- Assist with management of company editorial calendar
- Support the internal communication campaign needs of various corporate initiatives
- Coordinate assets and resources required to fulfill marketing and support requests for email blasts and campaigns
- Manage email lists to ensure accuracy and clean data for large campaigns
- Provide accurate proofs to requesters and make changes to proofs as necessary to achieve the desired outcome
- 3+ years of internal communications preferably in a specialty retail apparel environment (preferred)
- Requires very strong organization skills, including the ability to manage multiple tasks and projects simultaneously
- Operations project experience working in a specialty retail environment
- Ability to work with all levels of employees and management under minimum supervision
- Support the creation and execution of web, SEO/SEM, marketing database, email, social media and display advertising campaigns
- Ensure production of website and campaign related content in alignment and cooperation with Global/US teams, identifying and articulating best marketing practices
Communication Specialist Job Description
- Document and adhere to coding standards, style guidelines, and internal change management processes
- Coordinate with requesters to ensure smooth review, change, and launch processes
- Communicate effectively and proactively with project owners and other team members
- Partner with global communications team to support global initiatives and communications channels
- Partner with QCST team members and functional points-of-contact to plan and draft the required communication needed to meet the identified business need / goal (emails, newsletters, SharePoint site content)
- Practice effective communication skills to facilitate instructor-led training sessions
- Supports the business communications team with scheduling and attending meetings, monitoring corporate inboxes, and creating timelines and other project coordination
- Processes employee email communication through web-based email system (Eloqua)
- Supports daily maintenance of the intranet home page, including posting new stories, creating banners and supporting local news
- Creates, develops and edits SharePoint sites as needed
- Liaise with divisional marketing and digital marketing teams for adapting content, integration and validation
- Drive internal and external stakeholders, including agencies to meet deadlines and deliver on commitments
- Proven excellence in written and verbal communications
- Proven track record of exceptional performance, high productivity and the ability to meet deadlines
- Preferred Other Second language to English beneficial but not required
- Good organisational & communication skills
Communication Specialist Job Description
- Tracks, analyzes and reports on business communications metrics
- Manages creative writing projects with the goal to bring corporate strategy to internal audiences in an accessible and inspiring way to drive brand ambassadorship
- Supports administration of internal, corporate events including Town Halls, roundtables
- Develops relationships with other teams, including other departments in Global Marketing, to track and schedule communications support
- Monitors all news industry news and posts to the intranet
- With a highly outsourced model, a crucial part of this role will be the management and oversight of the external benefits vendors responsible for creating communication plans and draft content
- Benefits communications generally include programs under Health and Welfare, Retirement, Wellness and other U.S. benefits
- Utilizes the defined style, tone and unique brand voice and persona as reflected in all forms of written communication
- Utilizes Partner templates and standard responses wherever applicable
- Utilizes best-in-class consumer communications practices as prescribed by the Written Communications Supervisor
- Bachelor’s degree in related area (Communications/English/Marketing etc)
- Expertise needed with digital communication channels (C2C, Email) in a consumer facing industry
- Adequate knowledge of web design, web development
- Collaborate with internal teams to manage website content, create landing pages and optimize end-to-end customer experience
- Bachelor's or Master’s degree in any field with a minimum of 3-5 years’ experience in communications, preferably in content management, social and digital media
- Full professional proficiency in English and Polish, with exceptional written and verbal skills
Communication Specialist Job Description
- Reports service gaps, consumer complaints and escalations, including those posted in various social media consumer outlets
- Reports SLA performance deficits (compliance) to immediate Supervisor
- Adheres to FG employee relations policies and procedures, values and mission
- Maintain the confidentiality of information acquired pertaining to patients, physicians, employees and visitors of Saint Joseph Mercy Health System and its entities in compliance with HIPPA regulations
- Weekly learning leader team meetings
- Global quarterly Enterprise Learning town halls
- In-person leadership meetings
- Business and learning council meetings
- Drive engaging conversations on channels, including web and social media
- Contribute to the creation and execution of engaging, long-term social media programs
- Experience in shared services for a global company an advantage
- Excellent skills of effective collaboration across organizational structures
- Identifying issues opportunities for the client to further engage its employees
- Disseminate timely information to employees through various internal channels on a consistent basis
- Or who is looking to transition into communications from customer service, broadcasting, journalism and/or media roles
- Knowledge of internet related regulation such as SPAM, opt-in/opt-out, Privacy regulations