Communications Management Job Description
Communications Management Duties & Responsibilities
To write an effective communications management job description, begin by listing detailed duties, responsibilities and expectations. We have included communications management job description templates that you can modify and use.
Sample responsibilities for this position include:
Communications Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Communications Management
List any licenses or certifications required by the position: PMP, PROSCI, UNICEF, CIPR, IAT2, DOD, CISI, CSC, ADKAR, IAPP
Education for Communications Management
Typically a job would require a certain level of education.
Employers hiring for the communications management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Communications, Marketing, Journalism, Management, Business, Public Relations, Education, English, MBA, Communication
Skills for Communications Management
Desired skills for communications management include:
Desired experience for communications management includes:
Communications Management Examples
Communications Management Job Description
- Leads the planning brief process with the client, ensuring thoughtful and complete project planning
- Creates the resulting planning briefs specific project briefs
- Through a strong relationship with his/her business partners, is able to rally the internal and external resources to solve business problems
- Assists in coordinating, directing and monitoring creative work performed by external advertising agencies and other vendors
- Ensures that all deliverables meet the requirements established in the creative brief
- Coordinate with others across the Enterprise Communications team to ensure messaging integration and consistency, particularly with the Corporate Employee Communications team
- Proactively and reactively strengthening, enhancing and protecting L’Oreal’s image and reputation among its key audiences, in the U.S. and worldwide
- Owning the crisis communications and issue management program with deep involvement from external communications, public affairs, corporate social responsibility, digital and social media, and internal communications
- Developing content on sensitive corporate issues (media statements, internal position papers, blogs, Q&As, FAQs, ) and working collaboratively with other corporate teams and departments (executive management, research, regulatory affairs, operations, public affairs, internal communications, corporate social responsibility, diversity, ) to research issues, clearly define positions, and to roll-out an integrated communications plan across multiple channels
- Planning and development of crisis management tools, trainings and procedures to ensure a consistent level of issues management across the company
- 10 years of communications experience, including several years of internal communications and engagement experience
- Experience in financial services and the asset management industry is preferred
- Must possess outstanding writing and editing capability
- Must have experience providing a consultative approach to assist senior leaders with their communications opportunities and challenges
- Must be a self-starter, able to work well within diverse groups, be a team player, possess analytical and “client service” skills and innovative thinking
- Must collaborate as part of integrated communications team to identify connection points and relevant communications opportunities
Communications Management Job Description
- Managing the ongoing crisis preparedness and training of senior leadership and crisis committee members
- Responsible for coordinating worldwide any communication on a corporate sensitive issue which has a potential international reach
- This position is responsible for developing strategies and executing marketing and communication plans for wealth management solutions
- Anticipate and manage reputational risks and provide issues/crisis management advice and development of communications strategy and key messages, briefing senior leaders and responding to internal and external inquiries
- Develop and manage media relationships relevant to WM in general and WM Canada and act as key liaison between Wealth Management Canada and the media
- Provide general counsel and support to senior WM – Canada leaders as needed
- Contribute to success of Brand & Communications’ goals
- Develop, write and edit internal communication plans ensuring management and advisors are well informed of firm policies, strategic initiatives and industry regulations
- Write and edit executive messaging including speeches, business updates, client correspondence, internal briefings and reviews on the financial industry specifically wealth management and the firm
- Support the Wealth Management Canada business leaders by providing timely and accurate communication to the team
- Demonstrate the ability to manage and execute on multiple projects simultaneously
- Computer proficiency in Microsoft Word, PowerPoint and Excel required
- Bachelor's degree, preferably in Communications or related field
- At least 10 years of accumulated experience in media relations, public affairs, crisis communications and/or corporate communications role, ideally with a multinational company
- Experience in high profile spokesperson roles speaking on and off the record with journalists and other external stakeholders
- Someone who possesses a high level of professionalism, can maintain confidential information and work with senior-level management (both U.S. and International teams) with maturity and sensitivity
Communications Management Job Description
- You will be developing and implementing communications plans to support your business partners
- You will write, edit and distribute key correspondence for the CEO of Wealth Management Canada
- You will assist in proofreading editorial copy to internal publications to ensure its accuracy and edit as required
- You will also be responsible for maintaining a strong knowledge of communication trends and best practice to ensure innovation and industry leading strategic approaches are utilized
- Measure, analyze and report on the performance of a variety of communications initiatives
- You also have the ability to make recommendations for improvements based on insights, best practices and business objectives
- Financial Advice business experience
- Change communications experience
- Employee engagement program experience
- Anticipate and effectively manage reputational issues, including developing media strategy and at times acting as media spokesperson
- Undergraduate degree or equivalent, preferably in English, communications or journalism
- Requires strong verbal and written skills with a demonstrated passion for communications and proven ability to influence leaders on issue management
- Manage multiple projects /tasks and properly prioritize workload
- Strong interpersonal skills with ability to build solid internal networks and interact easily with employees at various levels within the company
- High level of organization, attention to detail, sense of urgency and positive attitude
- Ability to work independently and multi-task in a dynamic, fast-paced work environment
Communications Management Job Description
- Provide people leadership through coaching, mentoring and professional development
- Work with internal partners to coordinate execution of efforts
- Engage and write communications for the Talent Recruitment organization, including but not limited to organizational announcements, department messages, development and recognition initiatives
- Support the HR2HR communications team as aligned to the teams annual BAU tactics, goals and priorities
- Proven ability to influence in a complex environment
- Proven effective communication skills at all levels in the organization
- Excellent bias for action, shows both accountability and responsibility while infusing how it gets done through seeking the wisdom of the team
- Cultural sensitivity and resilience
- Ability to collaborate and adapt to changing internal dynamics
- High level of organizational agility, priority setting and dealing with ambiguity
- Excellent command of MS Excel, MS Word and MS PowerPoint
- A minimum 7 years communications experience with extensive proactive media relations experience
- Experience in proactively and reactively managing reputational issues
- Ability to independently identify tactical opportunities and priorities and execute
- Ability to facilitate between and influence executives and key decision makers and broker consensus
- Deadline-driven and results oriented with strategic business sense
Communications Management Job Description
- Develop MoC and Communication Strategies for large scale coroporate initiatives targeting EMEA and Country Stakeholders hundreds of thousands of partner contacts
- Manage the roadmap and prioritization activities
- Staying abreast of internal and external developments, leading trends and other dynamics, as these pertain to Pharma priorities, the industry more widely and best practices in issues and reputation management
- Participating in multi-functional teams focused on addressing key issues or critical topics that are influencing the environment we operate in
- Shaping and informing the frameworks, toolkits and materials for enabling aligned regional and affiliate level activities
- Creating and where appropriate leading issues management and topic specific training workshops for both global teams and regional colleagues
- Consulting Global, Regional and Affiliate Teams on the handling of potential and live issues, and as needed, acting as additional capacity to enable implementation
- Serve as a primary, day-to-day, client contact
- Begins to lead in the development, planning and execution of client media strategies
- Support integrated campaigns through a demonstrated, working knowledge of social influence, emerging digital platforms, and creative problem solving
- Good understanding of banking and wealth management
- 5+ years of financial services marketing/communications experience
- Proficiency/experience with SharePoint intranet portal and its Content Management System
- Proficiency/experience with Web reporting tools
- Knowledge of basic intranet/Web technology
- Proficiency/experience in Microsoft (including Word, PowerPoint and Excel)