Consultant, Process Job Description
Consultant, Process Duties & Responsibilities
To write an effective consultant, process job description, begin by listing detailed duties, responsibilities and expectations. We have included consultant, process job description templates that you can modify and use.
Sample responsibilities for this position include:
Consultant, Process Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Consultant, Process
List any licenses or certifications required by the position: ITIL, PMP, RHIT, COC, CCS, CPC, APICS, SAS, ISO, CMMI
Education for Consultant, Process
Typically a job would require a certain level of education.
Employers hiring for the consultant, process job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Engineering, Technical, Graduate, Business/Administration, Management, MBA, Science, Computer Science
Skills for Consultant, Process
Desired skills for consultant, process include:
Desired experience for consultant, process includes:
Consultant, Process Examples
Consultant, Process Job Description
- Consults with Marketing subject matter experts to understand and document current state processes regarding the storage, management, and retrieval of content
- Identifies and conducts root cause analysis on process waste and/or variation, while quantifying the impact to quality and/or process efficiency
- Partners with cross-functional project team members to help identify and quantify potential hard and soft savings as a result of process improvement activities
- Develops and maintains strong working relationships with project team members, stakeholders, and subject matter experts
- Utilizes a disciplined approach to solving complex problems and formulates solutions using data and analysis
- Provides high quality linguistic services on a variety of client projects, typically on large accounts, that enable the translation team to the deliver highest quality work in the most productive manner
- Applies deep functional skills in developing and maintaining linguistic assets (e.g., content glossaries, style guidelines, reference sources, translation memories (TMs).) that help to achieve optimal linguistic efficiency, quality, profitability and help to drive customer satisfaction
- Promotes the use of technology in order to drive quality and efficiency
- Identifies, develops and implements improvements to linguistic services (e.g., processes, methodologies) that helps to build functional capability across the organization and drive customer satisfaction
- Builds strong working relationships internally by working with other departments to ensure that linguistic methodology encompasses the full context of the project/account and by fostering a good flow of information between groups
- Conduct gap assessments of current processes, compliance to applicable technology standards, and conduct review sessions with service providers to understand and close gaps
- Conduct education sessions and communicate new or updated processes as required
- Identify Service Management tool requirements, data elements, UID, business rules etc to support the development and deployment of processes
- Review and test Service Management tool changes including the development of required use cases and scenarios
- Signoff and provide approval to implement Service Management tool changes
- The Principal Process Consultant sits within the Global Finance Process Excellence team which is an expanding Global team of process re-engineering specialists
Consultant, Process Job Description
- Engage with horizontal groups such as PMO, ATSV Finance, HR, ATSV International, Compliance as appropriate to maintain a clear view of the responsibilities of Application Managers and ensure the processes / tools developed (as mentioned above) are in accordance with policies and guidelines of those horizontal groups
- Leads efforts within Consumer Academy to support associate development priorities and programs
- Lead and manage various projects in Consumer Academy to establish Academy framework and approach across Consumer LOBs
- Evaluates information collected from user feedback, Software Quality Assurance, measures, assessments, lessons learned, to identify, quantify, and propose improvements to process assets
- Coordinate NEU actions, eg
- Perform the fee structure alternatives analysis
- After the requirements for the alternatives have been identified, the consultant will analyze the effects of implementation on both agency expenses and revenue
- Based on this analysis, the consultant will work with the team to develop recommendations for the client
- Work with the team and client to assess revising the billing methodology
- Write-up technical documentation to accompany all deliverables sent to the client
- Bachelor’s degree in Business or Technology required
- 3 years of experience in technology, insurance, or health and wellness business functions, , Product Development, Marketing, Customer Service, Member Inquiries, Implementation, or Service Delivery OR 5 years of experience
- Work as part of a wider team of consultants, directed by Senior / Principal Process Consultant
- Occasionally stand, walk, use a telephone, lift, carry, push and pull objects that weigh up to 20 lbs., write by hand
- Rarely reach or work above shoulders, kneel/crawl, climb, twist, bend, stoop and squat, grasp forcefully, sort and file paperwork, operate foot and or hand controls, lift, carry, push and pull objects that weigh up to 21 to 40 lbs
- Lean, Agile Certification
Consultant, Process Job Description
- Collaborate with the Strategic Initiatives team to synthesize program-related information and prepare metrics, reports, updates, and next-step recommendations for internal and external stakeholders, as needed
- Serve as an effective liaison between all stakeholders represented on the teams to ensure that requirements and expectations are defined, communicated, and understood
- Provide team members practical assistance, as necessary in support of the successful execution of each activity
- Encourage collaboration and communication globally and between regional representatives to ensure achievement of team goals
- Engage with leaders and teams to maintain open communication, provide training and create a metrics driven culture of performance improvement
- Manage the development of Spirit Project charters with project teams and work with the leadership team to properly prioritize projects
- Mentor the North America Continuous Improvement Lead
- Communicate to and influence stakeholders of all levels regarding the value proposition of process improvement
- Bachelors Degree and 3 years experience (or Masters degree with 1-2 years experience) as a Management Consultant
- Collaborate and lead discussions with Application Managers and Sr
- Gather business requirements, document them and achieve sign off, complete external design, development walk throughs and test case writing/review, defect management, testing, SIT, UAT etc in support of ITSM tool releases
- Comprehensive knowledge of all Microsoft Office applications, including Access, Excel, Word, and PowerPoint
- Strong Digitization experience with proven technical skills, delivering medium to large projects, building out and tracking business cases and making recommendations backed with appropriate analysis
- Previous dealership operations experience a plus
- Proficient in Microsoft Word, Excel, PowerPoint, SharePoint
- Must project genuine enthusiasm for the customer and the ability to cultivate that same passion within the dealerships
Consultant, Process Job Description
- Helping to create and embed Process Management Frameworks with tangible return on investment from opportunities identified
- 5+ years’ proven experience in producing requirements and testing
- Ability to quickly understand and communicate system engineering concepts
- Bachelor's Degree, plus 5-7 years progressive experience, or equivalent
- Expert level MS Office skills (Word, PowerPoint, Excel)
- Defines Key Performance Indicators (KPI) to evaluate the effectiveness and efficiency of a process
- Influences stakeholders based on data mining and analysis to define scope of strategic initiatives that will impact annual goals and growth strategies
- Provides recommendations to executive leadership on organizational restructuring, design and overseeing change where there is conflict
- Process Design, Execution and Program Management for New to Role, In Role Development and Mastery programs
- Curriculum development for New to Role, In Role Development and Mastery (own, design, implement, maintain end-to-end curriculum), w/ a strong partnership with Global Learning
- Bachelor Degree or 4 years business experience
- Strong level of understanding of the back office business processes which they will be evaluating (e.g Procure to Pay, Record to Report, Benefits, Payroll)
- Eight years minimum experience in business process design or operations
- Must have demonstrated expertise in process analysis, process design, and process implementation, including current technologies
- Working knowledge of insurance or financial business processes, IT Service Management processes, application development processes, or IT operations processes required
- Understanding of customer business environment
Consultant, Process Job Description
- Designs and maintains program resources/tools as applicable
- Consider the service line business goals and operational environment in all decisions and recommendations
- Develop operational excellence templates and PowerPoint presentations
- Performing analytical and evaluative work related to financial and management organizations, operations, and practices
- Work with North America Commercial Organization sales leadership to identify target automation customers for process improvement implementation and reference site development
- Make recommendations that will result in improved laboratory performance
- Develop and nurture relationships with key customers through identification and implementation of best practices, ensuring delivery of promised outcomes after implementation of new DBS/Beckman Coulter automation solutions through supporting growth and optimization of operations throughout the length of the customer-manufacturer relationship
- Effectively influence and negotiate with different stakeholders
- Produce high quality current state and future state process flow diagrams
- Apply chemical engineering fundamentals including thermodynamics, kinetics, and transport phenomena to chemical unit operations to support and develop dynamic modeling of both existing and conceptualized commercial chemical processes
- 2+ years of experience in translation or as a linguist
- 1-3 years’ equivalent job experience and knowledge of required processes and technologies
- Strong understanding of the integration of processes and technology
- IT Business Analysis or Project Management experience
- Ability to understand data mapping concepts
- Strong communication skills with the ability to translate technical issues in end-user understandable terms