Contract Performance Manager Job Description
Contract Performance Manager Duties & Responsibilities
To write an effective contract performance manager job description, begin by listing detailed duties, responsibilities and expectations. We have included contract performance manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Contract Performance Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Contract Performance Manager
List any licenses or certifications required by the position: CCE, PM2, PM, PMP, NYSC, ITIL
Education for Contract Performance Manager
Typically a job would require a certain level of education.
Employers hiring for the contract performance manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Business, Management, Performance, Business/Administration, Science, Project Management, Construction Management, Finance, Technical
Skills for Contract Performance Manager
Desired skills for contract performance manager include:
Desired experience for contract performance manager includes:
Contract Performance Manager Examples
Contract Performance Manager Job Description
- Provide accurate and timely performance reporting to stakeholders
- Maintain collaborative working relationships with all stakeholders
- Deliver performance services and support including the reporting portfolio performance against benchmarks and competitors, performance attribution and drivers, portfolio positioning and ex-post risk
- Continuously improve business processes, controls and systems to ensure efficient and effective management of delivery and risk
- Manage the delivery and performance of the contract scope
- Review and advise the Customer on all contract deliverables
- Develop the Project Execution Plan and Program Reports and keep them updated in a timely and accurate manner
- Develop the Program Health and Safety (HSE) Plan and ensure compliance with Customer ‘s specific HSE requirements
- Communicate with the Customer in accordance with specific communications plan (supported by Stakeholder Analysis and RASCI) to ensure they are well informed and their specific expectations and requirements are understood and managed
- Track and report the results contributing to the Balanced Scorecard and analyze results to identify and implement performance improvement actions
- Ability to communicate effectively with all levels of staff and clients and to tailor communications appropriately to a large variety of stakeholders
- Experience in database structures would be beneficial
- Undergraduate degree in Economics, Finance, Accounting, Statistics or Mathematics preferred
- 3 – 6 years financial services / asset management experience
- Proactive / can-do approach and attitude
- Strong team player / collaborator and communication skills
Contract Performance Manager Job Description
- Oversee remote and site works change management to ensure approved processes are followed and successful outcomes achieved
- Oversee all upgrades and migrations, and participate in all pre-outage planning meetings
- Help resolve incidents, troubleshoot problems, including an escalation process for the Customer
- Oversee the incident management process, including escalation when required
- Manage effectively and efficiently the scope delivery within budgeted cost allowances and identify scope growth opportunities
- Manage 3rd party underpinning contracts to ensure cost effective, appropriate quality and timely performance
- Coordinate with GTAC Performance Lead to obtain information on service requests status
- Global Technical Assistance Center (GTAC)
- Development Engineering (DE)
- Remote Support Centre (RSC)
- Ability to work in a fast-paced environment, to meet tight deadlines and handle multiple demands
- Structured and process-oriented thinker with a strong interest in healthcare policy and MassHealth’s payment reform initiatives
- Strong verbal communicator with the professionalism and confidence to represent MassHealth in managing important external relationships
- Ability to translate strategic MassHealth policy objectives to ACO/MCO-specific performance
- Performs well in, and enjoys, high-paced work environment
- Active and facilitative presence in meetings
Contract Performance Manager Job Description
- Account Manager - AM, Field Service Manager - FSM, Field Operations Leader - FOL, Contract Manager - CM, Service Business Manager - SBM, Breakthrough Initiative Leader - BTI Leader & Project Engineering
- Pole and Global Assurance 360 Management
- Maintains an understanding of BQA’s business strategy, methodologies, delivery systems and differentiating products
- Conducts analysis associated with medical cost savings initiatives, leading indicators, rate model and pricing related data, and contract efficiency with providers
- Prepares and delivers presentations to reflect key findings, analytic methods used, future analysis and implications
- Stay current with the regulatory environment and regulatory trends that drive product changes, and information requirements for customers and providers
- Works closely with the VP Managed Care and Managed Care Operating Leaders at all organizational levels, VP Finance, and other support functions to support the goals and Objectives
- Responsible for all Managed Care data and analytical needs and to oversee the performance of all Managed Care contracts
- Interact with network physicians and payers to support and interpret utilization, clinical and financial data
- Support the data and analytical needs of the BQA’s physician lead committees, Board of Managers, Finance committee, Best Care Committee
- Fast learner with dedication to the subject area
- 10 years of experience with automation and process controls
- Valid Alberta Class 5/GDL License
- Exceptional communication verbal, written and presentation communication skills
- 5 years of experience required, 10+ years of experience preferred
- Analyze data from the Observation and Coaching, Corrective Action, and Self-Assessment databases and develop targeted intervention initiatives to improve Human Performance deficiencies for all staff including supplemental workforce venders
Contract Performance Manager Job Description
- Analyze Service Levels/KPIs systematically and provide reliable root cause analysis to propose and drive the implementation of continuous improvement (CI) actions
- Align strategies and priorities with other BPO managers and coordinate services, projects, and plans to ensure priorities are addressed appropriately
- Define, develop, deploy and maintain GOPS Unit related BPO performance management and reporting concepts, tools and metrics
- Share knowledge and understanding on processes, metrics, reporting and tools
- Establish metric targets for the relevant level and/or respective Providers
- Train stakeholders in the relevant performance topics
- Ensure benchmark sharing of continuous improvement activities across respective levels
- As operational problems occur, review Provider´s performance in recovery and permanent fix plans
- Drive streamlining of data collection methods and tools (IT), identify gaps in data collection and ensure data collection improvement
- Preparation of monthly CGM Group wide deliverables for management committee and investor relations
- Requires extensive experience in plant operation, execution of work activities, management practices policies, procedures, standards, guidelines, performance indicators, business plans
- Comprehensive knowledge (6+ years) of relevant experience in respective services
- Experience in root cause analysis and problem solving methodologies
- Certified purple badge required and green or black belt preferred
- Personal Drive & Coping with Pressure
- Experience of indirect management – managing by influence
Contract Performance Manager Job Description
- Developing program roadmap across the various Business groups in BPR
- Mobilising and driving a diverse stakeholder group to deliver to program deliverables
- Ensuring clear and unambiguous communications and engagement planning
- Broad organisation transformation experience
- Demonstrable process engineering and re-engineering experience
- Good data background which may include reporting, visualisations, analytics
- Be Implementing Performance Based Contract (PBC) standard and procedures in roads maintenance
- Provide detailed reviews and advice on all PBC documents implementation and their impacts
- Assure contractors comply with the terms and conditions of their respective contract
- Assist in the development and implementation of the PBC and provide training, technical guidance, and development to M.O.T staff
- Office/reporting tools proficiency, especially advanced Excel, also business intelligence tools like PowerBI, SAP BO Bi et
- Strong academic credentials, including at least an honours level degree
- Critical thinker who can deliver solutions and drive improvement by measuring, managing and reporting on the assigned categories and suppliers
- Provide interpretations of Contract Conditions, and advise on best practice and procedure for the administration of such Conditions
- Provide ongoing guidance in the various aspects of contract management directly to the M.O.T to ensure that sound contract formation/administration principles are applied throughout the contracts work process
- Review, check, validate, measure and value as appropriate the financial element of variations and claims for additional works and extensions of time