Dining Room Manager Job Description
Dining Room Manager Duties & Responsibilities
To write an effective dining room manager job description, begin by listing detailed duties, responsibilities and expectations. We have included dining room manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Dining Room Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Dining Room Manager
List any licenses or certifications required by the position: CPR, TIPS, RSA, TABC, DLC
Education for Dining Room Manager
Typically a job would require a certain level of education.
Employers hiring for the dining room manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Hospitality, Culinary, Hotel and Restaurant Management, Business/Administration, Food Service management, Hospitality Management, Restaurant Management, Management, Business, Education
Skills for Dining Room Manager
Desired skills for dining room manager include:
Desired experience for dining room manager includes:
Dining Room Manager Examples
Dining Room Manager Job Description
- To review the work of subordinates to make sure that established procedures and policies are followed
- Assists in the implementation of Employee Dining Room Rules and Regulation and F&B Policies and Procedures on proper handling of all equipment’s
- Review all group resumes and BEO in order to ensure the successful completion of all IRD
- Ensure that standards are maintained and all documentation pertaining to the standards are utilized
- Allocation of duties to different shifts and team members
- Monitor all tray and table set ups, being sure all products are well presented to the guest
- Ensure deliveries must be made by time quoted to guest and must be delivered by properly uniformed, well groomed In Room Dining Servers
- Ensure tray and table retrievals are made either within a reasonable amount of time after delivery or upon guest request
- Assist with scheduling as assigned by In Room Dining Manager
- Conduct MOS audits on associates on on-going basis
- Ability to work flexible full-time schedule, including weekends and holidays
- Some wine knowledge required
- Excellent training skills strong financial skills
- Strong food and beverage service skills
- Strong knowledge of wines and other beverages
- PAID TRAINING! LET US HELP YOU TO MAKE A DIFFERENCE!
Dining Room Manager Job Description
- Keep everyone informed of new procedures and hold daily line ups
- Monitor each guest experience and Medallia results
- Maintain a good working relationship with other departments and outlets
- Offer help to other outlets and departments when available or needed
- Solve problems between departments through discussion with appropriate department heads
- Encourage courtesy of all Room Service staff toward all other personnel
- Responsible for knowledge of menu items and ingredients, functions of service employees, house and bar rules and regulations, and alcohol awareness training
- Ensure proper series and atmosphere for the guests
- Responsible for knowledge of how other departments relate to the operation of the restaurant, and interact with them when necessary to coordinate activities or correct problems
- Supervise, train and plan, direct all restaurant employees
- Will work weekends
- Completive compensation package offered
- At least 4 years of progressive experience in a hotel or restaurant environment or a related field
- Diploma or university graduate of Hotel Management
- Minimum 5 years' experience in supervisory role
- Financial knowledge with cost control apply
Dining Room Manager Job Description
- Inspects uniforms, cleanliness, identification
- The ability to remember names and faces of residents and regular guests
- Monitor the performance of the restaurant through verification and analysis of customer satisfaction systems and financial reports
- Ensures that the dining room facilities are kept clean, well-stocked and organized
- To check the order and setup before delivering the food & beverage items to the room
- To coordinate with Front Office Manager on all room amenities and setup delivery time
- To ensure hygiene service areas and good condition of furniture and equipment
- To communicate efficiently with the kitchen, kitchen internal guests, steward and all internal guests
- To prepare training programs for staff and apprentices and evaluate staff performance
- To enforce discipline
- Please note that you must be eligible to live and work in Jordan
- Upscale/fine dining experience and wine knowledge
- Must have advanced computer skills (including , Jonas, MS Office programs), excellent written and verbal communication skills, a professional appearance, and a positive attitude
- Beverage experience preferred
- Have experience in F&B management in a luxury property preferred
- Must be a highly organized person with strong leadership & planning skills
Dining Room Manager Job Description
- To conduct training programs for the In Room Dining and Employee Dining Room employees
- To take disciplinary action reward staff with outstanding performances
- To organize and Handle all kind of Special Events taking place at the Rooms and Apartments
- Checks condition of coffee, tea, water machines and its content and cleanliness, make constant supervision of all Employee Dining Room areas
- All deliveries must be made by time quoted to guest and must be delivered by properly uniformed, well groomed In Room Dining Servers and Servers
- Tray and table retrievals must be made either within a reasonable amount of time after delivery or upon guest request
- Full time position with varying hours including evenings, weekends and holidays
- To ensure that the budgeted profit of the department is maintained, analyze financial results and take the appropriate action in areas of poor performance
- Assists in the responsibility of all food service-related activities and is primarily involved in meal service in a seated dining room setting
- The In-Room Dining Manager oversees all facets of the department including Private Bar
- Strong guest interaction skills required
- Energetic, enthusiastic, self-motivated and definite team player
- Minimum of 2 years of progressive management experience in a luxury hotel or a related field
- Must be physically fit in order to lift items up to 30 kilograms
- Must have great leadership and communication skills
- Must effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
Dining Room Manager Job Description
- The In Room Dining Manager oversees all facets of the Room Service Department and Operations which includes the set-up and break down of all in room dining requests, daily amenity drops, and offsite lunch requests the resort, and will include smaller event food and beverage requests
- We are looking for individuals who have a thorough knowledge of guest service, hotel or resort food and beverage management experience in a 4 or 5 star environment, excellent leadership skills and strong interpersonal skills
- Supervise all restaurant associates, including scheduling, training, accountability to include corrective action, motivating and screening potential associates
- Ability to run requested POS Reports for the GM and F&B Manager to use in analytics of the business
- Manager-on-duty tasks, opening and closing the facility as needed, and be a visible presence on the floor at peak times including nights and weekends
- Ensure special events are executed to standard and actively participate in BEO process to ensure communication, approvals, and implementation
- To control the removing of trays and trolleys form guest rooms and corridor
- To coordinate with Front Service Manager on all room amenities and set up delivery time
- Response to guest requests
- Upsell our products
- Freestanding restaurant experience necessary or luxury hotel a plus
- Must have excellent organizational, interpersonal and administrative skills and excellent attention to detail
- Administer the operation in such a manner as to bring into effect the superior product and service expected from the outlet
- Have oversight of daily FOH operations (dining room service)
- Knowledge of floor charts, daily menus, POS systems
- Has previous dining room service / hostessing experience ideally in restaurant, country club, or retirement community environment