Dining Services Job Description
Dining Services Duties & Responsibilities
To write an effective dining services job description, begin by listing detailed duties, responsibilities and expectations. We have included dining services job description templates that you can modify and use.
Sample responsibilities for this position include:
Dining Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Dining Services
List any licenses or certifications required by the position: CFPM
Education for Dining Services
Typically a job would require a certain level of education.
Employers hiring for the dining services job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Hospitality, Culinary, Management, Technology, Food Service management, Culinary Arts, Education, Associates, Dietetics, Business
Skills for Dining Services
Desired skills for dining services include:
Desired experience for dining services includes:
Dining Services Examples
Dining Services Job Description
- Maintain production and usage records as required
- Monitors contract compliance in conjunction with the Assistant Director, Retail and Contract Management
- Reviews monthly financial reports and makes necessary adjustments in operations
- Process requests via JIRA system
- May operate dishwasher or assist with washing dishes, glassware, silverware, utensils, pots, pans
- Ensure compliance for all individuals with all dining services expectations, and compliance related items such as ServSafe, cut glove procedures
- Provides general administrative support for the Director and Assistant Director and the entire Dining Services Department
- Works with the management of each of the Dining Services departments
- Interfaces professionally with all internal and external campus constituencies
- Effectively implements various communication tools, coordinate meetings, prepares and distributes pre-meeting materials, manages calendars, travel arrangements, and performs a variety of duties with a high degree of confidentiality, discretion, and judgment
- Must meet state specific requirements for Food Services Director in Long Term Care
- Must be knowledgeable of food services practices and procedures the laws, regulations, and guidelines food services functions in nursing care facilities
- Minimum of two years of management experience in the food service industry
- Excellent interpersonal, organizational, analytical, communication and problem-solving skills
- Deliver and pickup food carts in a timely manner
- Clear and wash dishes and pots
Dining Services Job Description
- Audits the department monthly credit card statements to assure accurate information is submitted
- Manages comprehensive office organizational systems, including creation and use of various department forms, documentation of hard copy filing systems, and efficiency of online data recordkeeping
- Ensures that all employees are informed about training opportunities
- Manage inventory of all office supplies, while monitoring budget allocation for these items
- Aids in all aspects of new employee hiring for Dining Services and maintains procedures to facilitate the execution of the necessary paperwork and confidential documentation to complete the hiring process
- Oversees, manages, and edits department Policies and Procedure
- Performs other duties related to job description as assigned by the Supervisor
- Responsible for the supervision, training, work assignments and work schedules for Dining Service personnel
- Holds individuals accountable when standards are not met
- Recommends staffing needs and assists in the selection and evaluation of staff
- Solid command of classic French cuisine contemporary cosmopolitan American cuisine
- Must have excellent oral communications and customer service skills, be able to write legibly
- Understand Point of Sale systems
- Capable of working under indirect supervision only, and able to use sound judgment in decision-making
- Act in a compliance with federal and state sanitary regulations facility infection control guidelines and dietary policies/procedures
- You are courteous and possess a professional telephone manner
Dining Services Job Description
- Works with departmental supervisors to ensure continuity of production throughout Dining Services
- Identifies and works to resolve personnel problems
- Ensures high levels of cleanliness in all dining facilities and makes recommendations for complex facilities solutions
- Analyzes anecdotal and customer feedback performance data on the quality of dining service in order to ensure there is continuous improvement in processes and programs
- Provides direct oversight and responsibility for ensuring continued achievement of established department standards in programmatic benchmarks and department goals and objectives
- Provides input in the formulation of menus and recipes for daily operation of all the units, including special diets for customers who require them
- Works in collaboration with managers and Executive Chef for Culinary Development
- Implements and assists in evaluating meal plans, policies and procedures as established by the director and makes recommendations for improvements
- Recognize and acknowledge outstanding staff performance
- Identifies and implements sustainable practices in all areas to include but limited to
- Conduct periodic surveys of residents, both written and through personal visits, to evaluate resident preferences and options
- Perform administrative duties such as, completing necessary forms, reports, evaluations, studies, , to ensure control of equipment, supplies, and labor hours
- Participate in completing
- Using the Resident Assessment Instrument (MDS) and other authorized facility assessments, develop or assist the RD in developing a written dietary plan of care that identifies the dietary problems/needs of the resident and the goals to be accomplished for each dietary problem/need identified
- Executes food preparation for Busch Commissary, Golf Course, Faculty Dining, Knightsbridge Cafe and Catering, ensuring compliance with standardized recipes and procedures
- Must be able to lift and carry food and equipment up stairs
Dining Services Job Description
- Checks food/beverage preparation and dining areas for cleanliness and proper presentation
- Develop and maintain executional customer service standards and achieves customer satisfaction goals (residents, guest and employee)
- Monitors a large complex budget and maintains fiscal records
- Advises and informs supervisory and dining personnel regarding policies, procedures, personnel issues and other matters pertaining to effective and efficient operations
- Works a flexible schedule
- Performs other duties as assigned by the Director of Dining Services
- Provides training for staff in new cooking and service techniques
- Assists in interviewing, hiring, training, and evaluating staff
- Assists in the purchase of food, kitchen supply and kitchen equipment
- Assists in planning of special events and response to customer requests within cost parameters
- Must be able to lift and carry food and beverage items and industrial maintenance equipment
- Bachelor’s degree in Hospitality, Culinary, Restaurant/Institution Management, Dietetics or Nutrition required
- Capable of working in a demanding environment, under pressure and still achieving the desired results
- Working knowledge of MS Office Suite, and any other applicable software applications necessary for the execution of duties and responsibilities listed above
- DIETARY SERVICE SUPERVISOR or DIETARY MANAGER CERTIFICATE, or
- Associates Degree preferred, or equivalent experience in administrative support or related field
Dining Services Job Description
- Directs human resource activities of the unit including hiring, training, evaluating, disciplining and scheduling
- Develops and oversees staff training programs for the concepts within the facility
- Maintain high sanitary, hygienic, and safety standards and conditions, adhering to HACCP & LA Dept
- Directs work assignments of support staff in cooks’ area in absence of Cook I
- Demonstrate excellent customer service at all times
- General cleaning and other food service duties as requested by management
- Be intuitive, flexible and available at all times to assist wherever there is a need
- Consultation and advisory services to management
- Process and reconcile all special card transactions for dining such as Admissions, Camps and Conferences
- Order and process all Staples orders for Dining Services
- 5 + years of proven work experience in an administrative support capacity with in-depth understanding of office management and daily operations
- Must be collaborative and an effective team member
- Ability to manage and direct multiple tasks concurrently, and provide follow through
- Excellent computer and word processing skills with a minimum of 50 wpm with accuracy
- Culinary school classes preferred
- Banquet experience desirable