Event Operations Job Description
Event Operations Duties & Responsibilities
To write an effective event operations job description, begin by listing detailed duties, responsibilities and expectations. We have included event operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Event Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Event Operations
List any licenses or certifications required by the position: MVP, CPR, CEFMA, AEMA, CLERY, ITSM, AV, BLS, AHA, CMP
Education for Event Operations
Typically a job would require a certain level of education.
Employers hiring for the event operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Marketing, Hospitality, Event Management, Education, Business/Administration, Hotel and Restaurant Management, Leadership, Supervision, Exercise and Sport Science, Recreation Management
Skills for Event Operations
Desired skills for event operations include:
Desired experience for event operations includes:
Event Operations Examples
Event Operations Job Description
- Provide exceptional customer service through timely communication, professionalism and a strong sense of urgency to our customers and fellow team members
- Direct the Enterprise ROC and day to day responsibility of the ROC (resource optimization center)
- Drive a high sense of urgency in actions and communications
- Coordinate a management and technical communication bridges and execute escalation procedures with intelligence and authority
- Provide timely, succinct and clear written and verbal communication to all stakeholders during internal/external crisis events including delivery of a written Service Interruption Report (SIR) within 24 hours of service restored declaration
- Participate in an on-call rotation and provide off-hours and weekend support as needed to deliver the service
- Lead and develop operations duty managers
- Must possess strong interpersonal skills in order to work in a dynamic and fast-paced team environment, and drive success for engineers and team members that do not report to you
- Direct support and coordination to meetings and presentations in key venues at the UA Global Headquarters and other corporate properties
- Catering order
- Remains poised and professional under competing deadlines
- Self-motivated, team-oriented individual with a positive attitude
- Experience managing calendars, experience with data entry, and/or experience with purchasing orders a plus
- Must be able to work majority of home games and other events including week nights, weekends and holidays
- Own the planning and delivery for all front of house aspects of the event
- Partner with internal event services functions to ensure volunteer numbers, efficient procurement
Event Operations Job Description
- Coordinate cleaning
- Proactively collaborate with the Venue Manager and all event meetings leads to support areas Including the UA Studios, UA Arena, Humble and Hungry Café and the Phillips Building Auditorium, and Building 37
- Coordinate with Brand, Product, Sales, Retail, Facilities, Shipping & Receiving, Asset Protection, IT, and the Property Management company, to ensure each of these groups is doing their part to keep the studios and arena in good working order
- Coordinate and manage all deliveries of required materials and equipment for events in UA venues
- Primary point of contact with Property Management and other 3rd party cleaning companies required to maintain a clean and orderly premises at ALL times
- Coordinate and manage all furniture and fixtures throughout the studio
- Help troubleshoot any AV needs, and assist in kicking off select meetings and events
- Assisting with various tasks contributing to the overall organization of regional and global Events Program
- Managing and maintaining inventory of event equipment, including exhibit booths, printed material and branded promotional items
- Acting as a liaison with suppliers including third party conference organizers, venues, audio visual, catering, video editors
- Ability to manage time effectively based on daily schedule
- Ability to exercise independent judgment to fulfill the responsibilities of the role and group
- Communicate proactively with all key stakeholders such as Business Units, IT, Facilities and Events
- Ability to build effective relationships with and provide support to Events, Sales and Product Teams
- Minimum of 1 year of facilities, building and /or events labor experience
- Demonstrated ability to creative problem solving techniques to resolve project issues
Event Operations Job Description
- Printing, shipping and tracking supplies for onsite events staff including name badges, marketing materials and other onsite documentation
- Acting as an onsite staff for events hosted on the company's premises, including registration desk and setup of room, AV, catering
- Following-up with onsite events staff for post-event documentation, including attendee lists and evaluation forms
- Tracking return shipment of event equipment and supplies
- Assists with layouts of floor plans for specific expositions to ensure proper exhibitor placement, good traffic flow, adequate areas for exhibitor service, and compliance with safety and facility requirements
- Responds to exhibitor questions regarding their participation and ensures exhibitors are adhering to event rules and regulations
- Responsible for the timely creation and compilation of the exhibitor service manual and any other exhibitor services correspondence required, including deadline reminders
- Assist in maintaining and updating meeting and exhibit databases
- Assist with the coordination of assigned event signage as necessary to include collection of content, submission, editing approval of signage proofs, and onsite placement/removal
- Work in conjunction with program committee chairs and the internal content team to manage keynotes, speakers, and content information and program budgets including all incoming and outgoing speaker correspondence (contracts, payments, travel details, event updates/deadlines, audio visual requests, and registration inquiries)
- Capability to manage budgets up to $250k
- Comfortable travelling up to 40% of time
- Line management experience a plus
- CPR and CLERY certification within first 30 days of employment
- A Bachelor’s Degree from a four-year accredited college or university, and a minimum of three (3) years related experience with no less than two (2) years in the event staffing/security industry in a management role is required
- Possess broad knowledge and experience in the Public Event, Sports, and Entertainment industry
Event Operations Job Description
- Coordinate and maintain historical data on all conferences specific aspects of the conference
- Develop catering menus, BEOs (Banquet Event Orders) for all onsite/offsite event related events
- Coordinate audio-visual needs and keynote/conference rehearsal schedules
- Provide budget management assistance within a respective area to include preparing and organizing estimates/projections, invoice review and follow-up keeping current records within the event expense tracker
- Assist with the coordination, preparation and workflow of work orders pertaining to event service security plan within a specified area
- Four-year college degree or related work experience, with three to five plus years experience in event, tradeshow, hotel and/or banquet operations or sales, or facilities administration
- Highly detail-oriented, with problem solving and conflict management abilities
- Drive strategy to increase CIO attendance at Symposium and Leadership Forums
- Actively participate and lead process of reviewing and enhancing event features and programs by analyzing client feedback
- Compile and distribute information concerning event requirements, preparing event cost estimates, assisting with budget preparation, producing in-house event synopsis, and maintaining master calendars for all athletics’ venues
- Possess above average skills in personal organization, multi-tasking, situational awareness, decision making, and conflict resolution
- Have demonstrated ability to lead small and large groups of people
- Have demonstrated ability to delegate tasks and maintain awareness of task progress
- Have the ability to legally operate a motor vehicle in the Commonwealth of Virginia
- Have the ability to obtain a unarmed security license through the Commonwealth of Virginia’s Department of Criminal Justice Services
- Bachelor’s degree in in business, technology, or related field required
Event Operations Job Description
- Conduct event management responsibilities for all intercollegiate athletic events on campus or related venues
- Address all concerns relating to event operations from coaches and sports administrators
- Year-round event planning, which includes meeting with various campus entities, such as campus fire marshal office and campus police
- Assign and manage event staff at all intercollegiate competitions including ushers, ticket takers, clock and scoreboard operators, music coordinators, PA announcers, parking attendants and other event workers
- Coordinate facility preparation with the Assoc
- Work closely with the Assoc
- Work as on-site manager at events and activities when appropriate
- Discuss and plan for homeland and venue security issues
- Work with University PD and San Antonio Fire Departments to ensure they are aware of campus game day logistics and incorporate them as needed in order to maintain positive community relations
- Coordinate with athletics partners (Learfield, Campus Bookstore, Office of Risk Management) in game-day planning and on-site logistics for various athletics’ venues
- Action-oriented, entrepreneurial, adaptable with an innovative approach to operational management required
- Strong customer service mindset with the ability to handle problems with grace
- Thorough understanding of organizational change and proven ability to drive business transformation to improve performance
- Effective communicator with proven ability to interact in written and oral forms across a wide range of cultures and with stakeholders across all levels
- Highly collaborative with strong interpersonal skills with proven ability to organize, prioritize, and independently manage multiple initiatives simultaneously
- Financial management skills , ability to analyze P&L statements, manage labor productivity, develop operating budgets, forecasting and capital