Front Office Clerk Job Description
Front Office Clerk Duties & Responsibilities
To write an effective front office clerk job description, begin by listing detailed duties, responsibilities and expectations. We have included front office clerk job description templates that you can modify and use.
Sample responsibilities for this position include:
Front Office Clerk Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Front Office Clerk
List any licenses or certifications required by the position: BLS
Education for Front Office Clerk
Typically a job would require a certain level of education.
Employers hiring for the front office clerk job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in Technical, High School Education, Associates, Medical, Tourism, Graduate, Education, Supervision, Hospitality, General Education
Skills for Front Office Clerk
Desired skills for front office clerk include:
Desired experience for front office clerk includes:
Front Office Clerk Examples
Front Office Clerk Job Description
- Responsibility for processing client claims to ensure that the KPIs related to these activities are achieved
- Communicating with the client and the suppliers concerning the processed items
- Escalates issues and seeks advice when faced with non-standard issues/problems
- Cooperate with deal team and colleagues
- Performs regular standard tasks
- Carry out other duties as stipulated by supervisor
- Member of team (individuals within a team may operate)
- Conducts analysis as needs are identified and detects issues/opportunities and exceptions to documented process flow
- Proactively identifies opportunities to improve efficiencies of routine processes
- Schedules and maintains department Outlook calendar of appointments, meetings, travel itineraries and coordinates related arrangements
- Problem resolver
- 1 year billing and coding experience in medical office required
- Familiar with routine office equipment phone systems, photocopier, fax/ scanner
- Provides executive administrative support to the department management team
- Proficient in the use of Microsoft Applications - Outlook, Excel, PowerPoint, Word
- In absence of Manager, act as contact person for the site
Front Office Clerk Job Description
- Available to work public sales
- Perform filing and other administrative duties as required
- Scans and files documents into the EHR
- Perform filing, clerical and other administrative duties as required
- Coordinate the title management process
- Coordinate the dealer registration process
- Process IDS tickets, making sure they are answered within the expected timeframe
- Monitor the coded parts mailbox throughout the day
- Daily communication & processing of Land Rover orders
- Process HV battery orders
- Ability to multi-task in a fast speed environment
- Hotel /Tourism Degree
- Must possess refined and professional verbal and written communication skills
- Previous Front Desk hotel experience is preferred
- Experience in the operation of basic office equipment required
- Must possess excellent organizational, communication and human relation skills
Front Office Clerk Job Description
- Process compliance labels (B-Pillar, Dashboard, Barcode, Emission & Tire), recall labels and metal VIN plates
- Communicate with dealers which, includes fielding questions, creating/cancelling orders and notification of order status/changes
- Process open orders from the Locksmith CKL application within the expected timeframe
- Ongoing communication with AG regarding coded parts questions and updates
- Knowledge of company's key ordering policies and ensuring that policies are upheld
- Manages the work schedule of Window Installers
- Assists the Sales Team
- Places orders
- Assists the public, in person and by telephone
- Assists with administrative tasks
- Very good level of English is essential
- Requires numerical skills and basic knowledge of medical terminology
- Knowledge of ICD-9 or ICD-10 coding for lab/x-ray orders preferred
- Recent experience working in a medical office setting preferred
- Experience working with Allscripts preferred
- Ability to speak fluently in both Spanish and English is required
Front Office Clerk Job Description
- Work with computers to create and compile data for word processing documents, spreadsheets, input data, order entry and other various projects, as assigned
- Update factory shipment tracker with accurate dates
- Enter receipt of goods in system from containers
- Generate labels for product locations in warehouse
- Matching documents for invoicing (freight carriers)
- Assist in making Accounts Receivable collection calls, as needed
- Performs various clerical duties including typing, processing mail, and ordering and maintaining supplies
- Receives and handles incoming telephone calls
- Retrieves and reviews daily audit reports and corrects discrepancies
- Retrieves patient schedules from computer system
- Knowledgeable of standard office equipment
- Responsible self-motivated individual that is proficient in Windows and SAP
- Able to work independently, in a team environment with a positive attitude
- Driven to complete tasks in a timely and efficient manner
- Very positive, upbeat personality and demeanor
- MS Word and MS Excel proficiency
Front Office Clerk Job Description
- Keeps supervisor informed of problems or issues
- Maintains patient medical records and ensures department procedures are followed
- Answers telephones, providing basic client or office information, processes client intakes, and relays calls to office staff
- Manage front desk patient flow for a multiple provider cardiology practice
- Check-in and checkout of scheduled patients
- Complete patient registrations updating demographics, collecting and updating insurance, and employer information
- Verify referring and primary care providers the patient's pharmacy
- Verify insurance eligibility prior to being seen
- Obtain required referrals from primary care offices
- Collect Co-pays/Outstanding balances
- 1+ year of most recent Office Clerical experience in a PROFESSIONAL (Non-Retail) environment
- Attention to detail, avoiding mistakes or errors
- 1 year plus of most recent Office Clerical experience in a PROFESSIONAL (Non-Retail) environment
- One year of clerical experience to include customer service preferred
- Knowledge of modern office equipment
- Ability to exert physical effort maintaining and distributing files