Front Office Coordinator Job Description
Front Office Coordinator Duties & Responsibilities
To write an effective front office coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included front office coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Front Office Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Front Office Coordinator
List any licenses or certifications required by the position: BLS, CMA, LPN, RMA, CCMA, NCMA, CPR
Education for Front Office Coordinator
Typically a job would require a certain level of education.
Employers hiring for the front office coordinator job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Education, Business, Healthcare, Associates, Graduate, Communication, General Education, Medical, Supervision, Management
Skills for Front Office Coordinator
Desired skills for front office coordinator include:
Desired experience for front office coordinator includes:
Front Office Coordinator Examples
Front Office Coordinator Job Description
- Set up board rooms for meetings and maintain equipment
- Health & Safety Committee member with responsibility to submit quarterly minutes
- Update office contact lists
- EA duties for the President as it relates to expenses and travel arrangements
- Match the bucket check to in-house guest ledger report
- Student Tuition Organization (STO’s) Manage various STO’s and eligibility for school/students
- Tuition Management-coordination of tuition meetings and writing tuition letters
- Manages accounting of all fee receipts including, but not limited to registration, student tuition, matching funds, Y.E.S Program, sports, and fundraising monies (Tree of Knowledge, Library, Eaglethon, Rice Bowl, field trips, , and sends statements to families
- Semi-annual review the SCRIP Program’s balance sheet and semi-annual disbursement of SCRIP credit towards tuition in FACTS to respective families by coordinating with Parish Office HSA SCRIP Coordinators
- Verifies weekly invoices
- Graduate degree (or equivalent) in business
- Entry position for graduates with no or some relevant experience
- Ability to adhere to hotels grooming standards
- Long periods of standing, sitting and walking
- Manages accounting fundraising (documentation, credits) for all families
- Office appearance and present results to Office Manager in a timely fashion
Front Office Coordinator Job Description
- To provide first class service and information to hotel guests, visitors, outside callers and colleagues
- To have cross training in all departments to establish a good knowledge of the overall operation to assist any guest queries
- To add alerts to any bookings for the Duty Manager to meet the guest on departure to apologise for the issue with short brief about the situation
- To conduct a “Bucket Check” – Make sure all In House Registration cards are provided and fully complete
- You will be expected to consistently provide high levels of customer service ensuring maximum guest satisfaction in line with 5* standards
- Verifies and obtains eligibility and benefits for all primary and secondary insurances
- Inspects patient charts post procedure
- Greets visitors and patients
- Maintains/purges/files medical record in an organized manner
- Maintains effective lines of communication with peers
- Congeniality, competence, consistency and initiative are hospitality principles the staff members are required to practice
- At least 1 year of previous experience in an office environment, preferably in a health related field
- Possess an all-star attitude, and naturally elevates the spirits of those around you
- A self-starter, you believe yourself to be creative, fun, good humored and approachable
- Exceptionally organized with attention to detail – nothing slips past you!
- Able and willing to do some heavy lifting (rearrange furniture, move boxes)
Front Office Coordinator Job Description
- Assist regional administration and Corporate Compliance with facility safety audits
- Coordinates VA collection process with RVP
- Cultural advocate for the agency
- Performs lead position by following the established standard opening and closing procedures for the front office
- Greets and checks-in patients for appointments, obtains and enters patient demographics
- Reviews all forms for accuracy, obtains and verifies insurance information, collects co-payments, deductibles and maintains daily cash balance
- Answers / makes phone calls, scans / files documents per protocol, manages medical records requests
- Monitors patient flow adjusting schedules as needed, performs audits, data collections and trainings
- Communicates with the Practice Manager and Director as needed, and performs other duties as assigned
- Utilizes NetSuite
- 1+ years in Admin or Hospitality role required
- Minimum two years of experience ideally in front office contact centre environment
- Proficiency on a PC and with Microsoft OneDrive
- Bachelor’s degree required, recent grads preferred
- Meeting planning experience a plus
- A genuine interest in marketing/advertising/healthcare/event planning a plus
Front Office Coordinator Job Description
- Researches vendor options
- Responsible for standard orders such as
- Supervises the maintenance and alteration of office areas and equipment, layout, arrangement, and housekeeping
- Responsible for daily/weekly/monthly reports for DC production, financial performance, scorecard
- Meeting and greeting of visitors
- Understand, anticipate and deliver customer needs while building effective relationships
- Positively respond to both internal and external customers through effective communication and personal accessibility
- Ensure the reception area is kept clean and to Company Standard
- Taking and transferring phones messages
- Daily review of e-mails and responding to queries
- Comfortable training staff on group policies and protocols
- Ability to read and interpret office forms and insurance cards
- Willing to work evening, weekend, and holiday shifts
- Willing to travel to other OCMG offices as needed
- Strong knowledge of building, safety, and fire codes
- Excellent communication, teamwork and negotiation skills with all levels of the organization, including business partners, are needed
Front Office Coordinator Job Description
- Tracking of outgoing mail & packages
- Liaising with couriers, and signing packages
- Ordering lunch and drinks for meetings
- Greet our Guests, Business Partners, Contacts, and Employees by phone, email and in person
- Answer and transfer all calls and voicemail messages to appropriate Luxury Retreats team members
- Monitor incoming faxes throughout the day to appropriate Luxury Retreats team members
- Receive & dispatch incoming mail to appropriate team members and post outgoing mail
- Prepare outgoing courier shipments and schedule pick-ups (DHL, FedEx, Purolator and local couriers)
- Update lists regularly to ensure reference documents are available and up-to-date
- Monitor conference room schedules
- Minimum of two years related office experience required
- Minimum 3-5 years in facilities
- Good standard of general education including German and English
- Excellent organizational skills, particularly in managing time and tasks
- A welcoming and helpful approach when dealing with members in person
- Knowledge of contractor management