Human Resources Support Job Description
Human Resources Support Duties & Responsibilities
To write an effective human resources support job description, begin by listing detailed duties, responsibilities and expectations. We have included human resources support job description templates that you can modify and use.
Sample responsibilities for this position include:
Human Resources Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Human Resources Support
List any licenses or certifications required by the position: PHR, SPHR, SHRM, CP, HR
Education for Human Resources Support
Typically a job would require a certain level of education.
Employers hiring for the human resources support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Human Resources, Business, Business/Administration, Human Resources Management, Management, Public Administration, Associates, Administration, Communication
Skills for Human Resources Support
Desired skills for human resources support include:
Desired experience for human resources support includes:
Human Resources Support Examples
Human Resources Support Job Description
- Maintain broad knowledge of Human Resources
- Execute HR services within HR
- Ensure that updates are clear, concise, and can be clearly understood by the employee population
- Escalate employee inquiries when specific, in-depth functional knowledge or an exception is required
- Assist with activity reports, metrics, and statistical data
- Work with ERP Group and HR Core system teams
- Communicate with Business partners and Corporate accounting
- Manage Employee Benefits and Benefit allocation
- Track and monitor AIP
- Partner with Compensation Group to obtain quarterly updates
- Track and monitor LTIP
- Will assist employees in answering their questions related to HR Policies and procedures
- Responsible for centralized operational support and control for day to day centre activities and/or issues premises, equipment, stationary, mail sort and distribution
- Acts as a key liaison with Third Party suppliers and Service Partners
- Responsible for culling dossiers/files including preparing documents for imaging and regular service partner quality checks
- Follows established Service routines including daily tracking of volumes
Human Resources Support Job Description
- Contact for HR and Line clients and their questions / problem-solving related to NIBR HR operations
- Provide recruiting support including
- Employ creative innovative ideas to establish products that will promote efficiency and streamlining of current processes and procedures
- Meeting follow-up
- Billing assistance
- Up to 10% business travel may be required for prospect/client support and training
- Subject matter expertise on Workday (both front end (user-facing) and back-end)
- Updates and documents business processes as necessary
- Conducts or coordinates with Workday third-party consultant to test system fixes, new releases and enhancements, in order to ensure functionality and user acceptance
- Creates and manages reports, scheduled and ad hoc
- Familiar with labour law, employment contracts and LinkedIn tool
- The ability to clearly convey complex information and ideas to employees at all staff levels
- Ability to learn, interpret and research policy and procedures appropriate for the work environment whether it be IC or industry
- Ability to analyze organizational challenges and propose innovative solutions for process improvement, communication improvement, or systems enhancements
- Demonstrated analytical ability to evaluate programmatic data and resolve discrepancies
- Ensure accuracy and data integrity as it relates to data being entered, stored and retrieves from organizational data sources
Human Resources Support Job Description
- Challenges the organizational structure of the internal client and proposes changes
- Performs benefits administration, reviews benefits with employees and processes enrollment, cancellations, changes and claim resolutions
- Assists in the coordination and processing of new employee onboarding to include New Hire paperwork, and PeopleSoft data entry
- Supports the performance management process
- Provides payroll processing support
- Maintains payroll information by collecting, calculating, and updating data such as exemptions, insurance coverage, loan payments, raises, promotions
- Assumes other responsibilities as assigned by the Human Resources Director
- Managing all contractors who provide services and repairs to the building
- Supporting the HR Business Partners in the delivery of HR services for our clients
- Resolving manager and employee issues in a timely and efficient manner, ensuring a high quality client experience
- Ability to communicate effectively in verbal and written format with all employee levels and make recommendations to upper management
- Ability to multi-task efficiently and drive multiple projects
- Demonstrated ability to work effectively in highly matrixed, global teams
- A Bachelor's degree with a concentration in Human Resources or Business
- Travel to our various KeyLogic locations (Morgantown WV, Pittsburgh PA, Columbia MD, Chantilly VA, Watervliet NY) on a regular basis
- Must be organized, detail oriented and able to exercise discretion and maintain confidentially
Human Resources Support Job Description
- Giving project management support
- General Support - Advise managers and employee on general queries relating to HR policies, procedures and benefits
- HR Service Delivery - Have a solid understanding of the HR operational processes and manage transactions and corrections with those teams directly
- Performance Evaluation and Compensation – Work with managers and HR Business Partners on the annual performance and compensation cycle
- Domestic and International Relocations – Identify appropriate relocation and assignment provisions, request costings and outline package options to managers
- Employee Relations – With guidance from HR Business Partners, work through the resolution of employee relations cases such as grievances, disciplinaries and performance monitoring
- Leave of Absences, Return to Work Support and Leavers – Advise managers on the process for managing employee leaves such as sickness, maternity/paternity leave and unpaid leave
- Core Projects– Work on core projects and support key HR initiatives such as the employee opinion survey and business divestitures
- Reporting and Data Analysis- Reporting and data analysis as required, including headcount, people scorecards, diversity metrics, demographics, attrition and ad hoc reporting
- Type exit interviews
- 3-5 years of HR Generalist experience as detailed in the above “Job Duties/Responsibilities” section
- 2-3 years of payroll support experience
- Understands general human resources policies and procedures
- Possesses the ability to handle a multitude of projects simultaneously, including independent projects
- Maintains a positive “helping” disposition and a stellar work ethic, proactive in anticipating needs, planning ahead and determining next steps
- Provides high touch customer service and the ability to work in team-oriented environment
Human Resources Support Job Description
- Create new hire folders and employee information forms
- Schedule 6 week, 12 week and 6 months follow-up calls
- Assist with the administration of performance reviews
- Create term forms and send term ticket
- Save and upload employee documents in ADP
- Write and mail medical claim forms
- Answer front desk calls, as needed
- Create sector availability report weekly
- Update employee email distribution lists weekly
- Provide support with the Excellence Awards
- Advanced knowledge of MS Office software packages including Word, Excel and Power Point
- Bachelor’s degree in business or similar preferred
- Proficiency in Microsoft office (Word, Excel, Outlook, PowerPoint, & Access, Explorer)
- Willing to learn new tasks on the job
- Comfortable operating with a high level of autonomy
- Proficient in MS Office with particularly with Excel and PowerPoint