IT Director Job Description
IT director
provides IT infrastructure, service management and operations support to the business, enabling the execution of the business objectives.
IT Director Duties & Responsibilities
To write an effective IT director job description, begin by listing detailed duties, responsibilities and expectations. We have included IT director job description templates that you can modify and use.
Sample responsibilities for this position include:
Ensure overall alignment of Strategic Market IT Roadmap within Management team and Global IT and effective demand management and governance (IT Steering board)
Management of the IT Team and the daily helpdesk operations (Sysaid system) and maintenance
Design, planning and implementation of all IT enhancements, upgrades and major projects, including the management of external resources in achieving those objectives
Planning, design and management of all operational and financial budgets including CAPEX
Works independently in formulating innovative ideas and solutions on products, processes, and systems
Systems management packages
Asset Management Packages
Lead requirements discussions and provide resource and effort estimates required for project planning and financial budgeting purposes
Ownership of governance and release management process to ensure alignment of functionality, performance, stability and availability of solutions to business customers
Solid budgeting and financial planning experience
IT Director Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Director
List any licenses or certifications required by the position: ITIL, PMP, CISSP, CISA, CISM, MCSE, PM, CISD, IIS, ACP
Education for IT Director
Typically a job would require a certain level of education.
Employers hiring for the IT director job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Computer Science, Technical, Management, Languages, Business Operations, Education, Engineering, Leadership, Information Technology
Skills for IT Director
Desired skills for IT director include:
Business theory
Management
Business operations
Business processes
Both horizontally and vertically
Business partner’s business and build positive relationship development
Hardware
Budgeting
IT concepts
Processes
Desired experience for IT director includes:
Maintain understanding and research of leading edge technologies and make determinations on the best technology to implement
Experience with PHP web applications, JavaScript, MySQL
Knowledge of Object Oriented Design, Design Patterns, modular software architecture, REST, MVC Framework, CHEF
Experience managing complex technical challenges with a solution oriented approach to business and technical issue
Hands-on approach to both managing the department technical experience driving systems architecture, looking at the big picture and how the design will fit into the corporate strategy
Planning, designing and implementing all IT strategies and development of technology roadmap
IT Director Examples
1
IT Director Job Description
Job Description Example
Our innovative and growing company is hiring for an IT director. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT director
- Manage financial aspects of the IT Division, including purchasing, budgeting, and budget review
- Manage servers, security solutions, network hardware and equipment
- Assessing individual department needs, how they relate to the company's strategic plan and ability to prioritize multiple projects and resources
- Liaising and managing all existing vendor and business partner relationships and development of new relationships where needed
- Review of all contracts and support agreements ensuring a thorough understanding of all services being provided and ensuring compliance with all internal policies
- Taking responsibility for 99.9% uptime of all business application systems, networks and ensuring they are maintained and routinely backed up in accordance with company retention policies
- Collaborates with Information Technology (IT) Strategy and Planning leadership on the development of the IT strategic plan
- Facilitates and leads business and systems decisions
- Strategic Planning & IT Consultancy to Clinical Operations
- Builds and maintains strong partnership with strategic technology providers
Qualifications for IT director
- 10+ years of professional relevant experience, with at least 3 years’ experience as a leader managing IT teams
- Ability to manage and support cloud based or network colocation environments, including DFS replication
- Ability to manage Exchange and SQL database environments
- Understanding of contracts and ability to understand, design, negotiate and execute in conjunction with company procedures and legal
- Ability to manage and develop vendor relationships and realize when to utilize external versus internal resources
- Successful record of delivering projects on time, to specification and on budget
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IT Director Job Description
Job Description Example
Our innovative and growing company is looking for an IT director. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT director
- Manage onsite hardware, telephony systems and large remote workforce
- Contributes to budget development and monitors budget within area
- Leads highly visible, complex project, programs or solutions that are critical to the business
- Ownership of the IT Roadmap and Strategy
- Managing/Architecting and expansion of the corporate network to offices around the world
- Ensuring the security of the corporate environment
- Managing and expanding an ever growing Cisco based video conferencing and unified communications system
- HelpDesk Ticketing systems
- Technical resource monitoring systems
- Strategic Direction – IT Lead for strategy as it relates to how Salesforce.com can be used to meet business goals for organization
Qualifications for IT director
- Must be able to motivate and inspire team to deliver high level of customer service
- Ability to provide 24/7/365 network and business application infrastructure and ensure disaster recovery in addition to business continuity
- Team leader and member, effective team builder and outstanding decision making and problem solving skills
- Current Industry certifications (Microsoft, Cisco, VMware, ITIL )
- Strong understanding of full life cycle of corporate application system development and long term maintenance
- Excellent understanding of the external landscape with regards to running clinical trials in China
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IT Director Job Description
Job Description Example
Our innovative and growing company is hiring for an IT director. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for IT director
- Provide strategic support to the appropriate IT management team member(s), including oversight of strategic agendas (both in regards to meetings and prioritization of overall activities.)
- Partner with the appropriate IT management team member(s) to ensure the respective teams are updated on relevant cascade of information as needed
- Align and oversee department processes to ensure efficiency and effectiveness
- SalesForce.com administration and support
- Drive implementation of the Global IT strategy to enhance business partnership supporting the local implementation of 2020 SBP
- Support the OMEGA Roll-out by providing assistance to OMEGA Sr Director, anticipating country implementation, facilitating go-live and sustain phases
- Ensure support for market users in all Market relevant locations
- Act as a knowledgeable, reliable and trusted IT contact for business partners and for GIT and identify, design and drive Innovation from Market and/or integrate and apply new technologies from GIT
- Manage local IT team, plan staffing needs, ensure top employee engagement, provide strong leadership towards Market IT team
- Manage IT Directors in the country and ensures both consistency and local adaptation in the practices
Qualifications for IT director
- Experience managing internal and external teams in fast paced environments
- Successful experience delivering large, global projects
- Understanding of the business impact of different solutions and ability to assess impact and communicate the tradeoffs between business needs, technology requirements, timelines, costs and risks
- 7-10 years IT procurement-oriented business experience, preferably in media and entertainment or the technologies industries
- Experience implementing solutions and management of Salesforce.com
- Sales Cloud, Platform (Custom Objects, Workflow, Approval), Custom Code (Apex, Visual Force), Reporting and Dashboards
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IT Director Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of IT director. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT director
- Effective and efficient cross functional vendor management in delivery of an integrated solutions
- People management including direct report(s) and non-employee workers
- Partner with Architecture teams to implement enterprise unified communication and collaboration framework
- Manage and lead technology road map planning, architectural reviews, governance of projects or initiatives to close the gaps between current and future-state architectures
- Manage internal and external resources that provide the services / functions listed below
- Maintain all ERP, Point of Sale, and 3rd Party Distributor systems and connection points
- Maintain current Office 365
- Proactively monitor servers and devices to maintain a high level of uptime
- Maintain appropriate backup strategy
- Monitor and respond to anti-virus and security events
Qualifications for IT director
- Service Cloud, Communities, Exact Target and Salesforce.com App Exchange solution offerings
- Must have cross-functional IT knowledge and strong business acumen combined with excellent interpersonal and influencing skills
- Is able to work both with Global and Local teams and build bridges between these entities
- Is experienced in leading, managing, coaching and developing teams
- Is able to translate business needs into IT solutions
- Is solution oriented whilst having a good understanding of long terms strategy
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IT Director Job Description
Job Description Example
Our growing company is looking for an IT director. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT director
- Participate in strategic and operational governance processes of the business organization
- Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, standardizing global business applications and coordinating the evaluation, deployment, and management of current and future IT systems across the global organization
- Work closely with internal Development, Data Center, Network Operations, Systems and Hardware teams to create a collaborative team approach to the System Improvement process
- Responsible for oversight of key vendor partnerships and drive implementation of vendor management principles to drive efficiencies and reduce risks
- Drive measurement, management, and optimization initiatives focused on effective delivery, efficiency and operational cost effectiveness
- Review and enhance current programs, strengthening practices and educating associates about the process
- Manage staff to ensure the timely and effective delivery of accurate results
- Facilitate meetings and manage all forms of project testing plans cross-functionally
- Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals
- Provide expertise and support during systems upgrades, installations, conversions and file maintenance
Qualifications for IT director
- Previous experience with Active Directory, Cisco, Exchange, Linux, Project Management, VMWare, and Windows
- Proven track record of excellent project management deliverables
- Has strong project and program prioritization and management skills
- Has good presentation and facilitation skills
- Minimum 7 years of worked within international competitive environments, including several years in management positions
- High-level architectural, and deployment, experience of Lync Server, including IM/presence, conferencing, Exchange/ Calendaring, enterprise voice, SIP Stack tracing