Online Coordinator Job Description
Online Coordinator Duties & Responsibilities
To write an effective online coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included online coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Online Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Online Coordinator
List any licenses or certifications required by the position: ITIL, GT, MI, OS
Education for Online Coordinator
Typically a job would require a certain level of education.
Employers hiring for the online coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Communications, Management, Marketing, Department of Education, Business, Computer Science, Design, Technology Management, Web Development
Skills for Online Coordinator
Desired skills for online coordinator include:
Desired experience for online coordinator includes:
Online Coordinator Examples
Online Coordinator Job Description
- Brand development and consistency in execution across channels
- Key liaison with the Marketing Manager including marketing support
- Lines of business, in addition to resort may include
- Working with marketing leadership on key business and corporate initiatives
- Write copy/themes/titles to cross-promote and integrate library and new content or individual content
- Manage site refresh process, enhancements, new templates & updates with engineers
- Assist with monthly reporting and other critical reports like inventory tracking, samples forecasting report, offer redemption reporting
- Help drive the process of preparation, launch, pacing, and fulfillment of advertising campaigns across social, display and content marketing channels, like Facebook, Yahoo, Google
- Monitor site for promo defects and work with client services and project management team, to identify and resolve
- Content creator for photo, video, blogging
- Availability to work nights and some weekends or carry on-call responsibilities
- Proficient with MS Office – specifically MS Excel
- Bachelors OR equivialent retail / work experience
- 3-5 years of experience in a retail management role or working in a corporate Store Operations role
- Must have experience and knowledge of content approval management
- Must be a creative thinker and doer, detail oriented, and very organized
Online Coordinator Job Description
- Create monthly promo schedules to send to call centers and vendors affiliates and create coupon reports encompassing a coupon log and creating the coupon codes
- Create weekly reporting for onsite performance
- Maintain site navigation
- Collaboration with Digital Marketing team on product selection and price/stock checks for Marketing communications
- Ownership of the weekly trade plan, liaising closely with the Marketing, Creative and Production teams to ensure the efficient execution of that plan
- Assist in the set up of promotions in order to deliver the trade plan
- Input and access information in database systems
- Scheduling and time management of all Production tasks
- Supervision of all Online Production Assistants in day-to-day tasks
- Ensure the Production team receives all assets needed in order to complete tasks and projects to ensure smooth and efficient workflow
- Experience within the digital online advertising ecosystem, including familiarity with ad management systems such as DoubleClick, Atlas, FreeWheel, MediaMind, Pointroll
- Work well independently within a team environment
- Bachelor’s degree and 2+ years of experience in a retail environment in a merchandising-related function
- Previous experience with an ecommerce organization strongly preferred
- Superb attention to detail and follow-up skills
- Must be comfortable working across operations and processes owned by internal and external partners
Online Coordinator Job Description
- Take responsibility for ensuring content launches on time, accurately across all sites
- Manage the production and development side of large high profile campaign projects
- Work with external agencies to integrate functionality online, across all channels
- Work closely with Digital Design and offline Creative teams to ensure projects are followed through and deadlines are met
- Constantly review responsibilities to ensure workload is equally distributed between Production Assistants
- Work with other Teams’ coordinators and management to ensure all processes are followed and suggest changes in order to improve efficiencies
- Line management of two Online Production Assistants
- Support Online Production Manager with ad hoc requests & deputises in managers absence
- Overall set up, testing and maintenance of all promotional activities
- Being the single point of contact for a number of product depts
- Proficient in Excel (pivot tables, lookups, formulas)
- Proficient in Microsoft Office Suite, Microstrategy or equivalent, Scene 7 or equivalent, Omniture
- Must be a motivated self-starter, process oriented, and display strong attention for detail
- Prior experience as a marketing associate or equivalent role with 0-2 years of experience in a retail environment
- Ability to build and maintain strong working relationships with cross-functional partners to ensure marketing is working collaboratively across the brand
- Must be web savvy and understand general terminology in order to successfully communicate
Online Coordinator Job Description
- Effectively managing and resolving ad hoc queries from B&M teams
- Communicating with the warehouse and Logistics to enable effective planning and forecasting
- Line management responsibility for
- Ensure project task activities are completed on time through personal production, internal support teams (such as survey programming, sampling, ), and vendors
- Ensures priority titles are incorporated into site merchandising plan
- Write creative briefs for on-site merchandising promotions
- Function as a primary and direct point of contact for production locations, UK retailers and brand owners
- Build strong working relationships across Digital, Buying & Merchandising, wider Burton Menswear brand and associated 3rd Party businesses
- Function as a primary and direct point of contact for production locations, British retailers and brand owners
- Manages the sales planning, re-forecasting and weekly phasing of the sites
- Self-motivated, detail-oriented, focused, and ambitious
- Ability to prioritize, juggle multiple projects, and meet deadlines both as an individual contributor and as a supporting team member
- Excellent customer service, organizational, analytical, and negotiation skills
- Commercial education, bachelor’s degree or equivalent experience
- Experience from a business to business customer service role
- Strong interest for information technology solutions and data analysis including good knowledge of spreadsheet software and database creation such as Access and Excel
Online Coordinator Job Description
- Liaises with the DC on additional promotional activities through the season and re-forecasts where necessary
- Monitors the department sales performance, identifies opportunities and discusses any issues with the Trading Manager
- Assists Merchandising teams in planning overall intake/stock levels to minimise stockholding but maximise sales opportunities
- Identifies opportunities for sales driving promotions and proposes ideas/plans
- Authorising markdowns and promotions and communicating brand price position
- Works with the Marketing team to deliver relevant features with supported stock
- Works with Branch Merchandising to implement any new brand initiatives that can benefit online allocations and replenishment
- Liaises with B&M to gain information about key trends, shapes, colours, looks with a view to maximising online sales performance
- Attending online product sign offs and managing option and quantity proposals
- Organises monthly SWOT meetings with Depts and oversees online stock management within merchandising teams
- Exceptional communication skills with both internal and external customers
- Highly motivated, energetic and enthusiastic personality
- Position requires 0-2 years related experience in Customer Service or Operations
- Flexibility to work evenings, weekends and holidays
- Must have a basic understanding and interest in online poker however all training will be provided
- Written and spoken French and English will be an asset