Online Sales Manager Job Description
Online Sales Manager Duties & Responsibilities
To write an effective online sales manager job description, begin by listing detailed duties, responsibilities and expectations. We have included online sales manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Online Sales Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Online Sales Manager
Typically a job would require a certain level of education.
Employers hiring for the online sales manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Marketing, Education, MBA, Communication, Technical, Management, English, Molecular Biology, Science
Skills for Online Sales Manager
Desired skills for online sales manager include:
Desired experience for online sales manager includes:
Online Sales Manager Examples
Online Sales Manager Job Description
- An opportunity to take part in scripting the changing landscape of Education in India and at worldwide/Global levels
- You’ll be part of collaborative, creative and purposeful teams who have a history of promoting from within
- Drives preparation of proposals and presentations
- Defining, developing, and delivering the online merchandising strategy for BFS, using optimization and real time testing to maximize ROI
- Develop new strategies, gain sponsorship and collaborate to lead strategies which further revenue growth and cost reduction, ultimately enhancing the online customer experience and building overall client loyalty
- Assist with the creation of digital marketing strategies and tactical plans to support client acquisition across all BFS products
- Develop new online features/capabilities to establish a digital foundation for BFS, taking into consideration future flexibility, integration of offline channels, and creation of flexible services for maximum usage
- Works closely with Search, Analytics, Design and Online CRM teams to prioritize resources and effectively design, measure and implement all programs
- Optimize and develop new lead generation capabilities to increase online applications, increase specialist leads, and develop robust, interactive sales tools to show a measurable increase of ROI from e-Marketing investment
- Develop partnerships and align resources to achieve efficiencies
- Experience of working across the EMEA region would be a distinct advantage
- Fluency in English, additional languages is a bonus
- 60-70% travel across the EMEA region required
- Prior experience working in e-commerce, sales and/or online marketing a plus
- Understanding of security industry, products and competitive landscape a plus
- Understanding of basic web technologies is a plus
Online Sales Manager Job Description
- Maximizing sales within the digital channels to increase sales and client retention (digital to digital, digital to offline, assisted and straight-through transactions) through integration of triggers, behavioral marketing, optimization, and chat within the public sales channel
- Responsible for managing and developing a team of Inside Sales Representatives to their individual targets the collective targets
- Assess the needs of our customers and gather user feedback to improve upon existing solutions and design and iterate sales process and operations
- Build team structure, recognize leadership potential, and support career development through enhancing capabilities within the team
- Execute projects involving quantitative analysis, industry research and strategic development
- Manage the commercial performance of the assisted channels
- Manage reporting, analytics and insight on performance
- Develop a strategic optimisation plan
- Drive the developmental roadmap for all assisted channels for the next 3 years and beyond
- An Ecommerce background and experience in a contact centre environment
- 1 position for Indonesia language market
- 1 position for Korea language market
- 1 position for Urdu language market
- 1 position for English and Tagalog & ANZ market
- 2 positions for Hindi market
- Good command in English and Japanese
Online Sales Manager Job Description
- Experience of running a Live Chat program would be highly desirable due to the focus of this role
- Experience of working in the Telco industry would be beneficial
- To be able to prioritise your work and handle multiple projects at any one time whilst maintaining a focus on deadlines and quality
- Leading multi-disciplinary online account change projects, managing a number of people
- Introducing online account methods/procedures that are new for the organization
- Monitor actuals, budgets and other strategic management tools to ensure we are meeting customer expectations
- Ensure each OSS department stays in close communication, and meets on a regular basis with other auction departments that directly impact online sales results operations, arbitrations, inspections
- Responsible for online transactions target by driving quality traffic to the site
- Design, prepare and distribute timely and accurate reporting on Online & Telesales team
- Utilize quantitative analysis techniques to evaluate promo/campaigns, recommend opportunities or process alternatives where appropriate
- Experience in channel and key account management • Experience in E-Commerce sales (Optional) • Interpersonal, team spirit & ability to work under high pressure
- Must be able to travel efficiently throughout the territory
- Willing to travel to customer sites in territory at least 3 days per week
- A minimum of eight (8) years’ related experience selling I.T
- Minimum of Bachelor degree is required, MBA degree is preferred
- Vertical focus, solution selling experience
Online Sales Manager Job Description
- Develop New Business through qualified lead conversion
- Lead, develop and inspire a team of Account Strategists towards excellence and to overachieve on business goals
- Partner closely with sales leadership to align goals and incentives for the overall health of the business
- Compute and recommend sales targets for Telesales team based sales run rate & team potential
- Collect and analyze external market data to provide benchmarks for comparison purposes
- The scope of this role is global with primary focus in the Americas
- Ownership of Ridge Tool’s ‘Buy Now’ and Preferred Online Distributor programs
- Account Management for Amazon and other online distributors
- Collaboration with Ridge Tool’s salesforce to facilitate cross-functional relationships with online distributor accounts
- Process owner for Ridge Tool’s MAP and iMAP Programs
- 1 position for Vietnam language market
- MNC work experience
- Typically requires a Bachelor’s degree with > 5 years of related experience in online account management
- Hands-on in e-shop operations and with strong key account management skills
- Strong Understanding of Online Environment & Web platforms
- Good knowledge of Office software, specifically Excel, Word, PowerPoint & Google Analytics
Online Sales Manager Job Description
- Overall e-Commerce business development, assisting in setting and executing CTC objectives
- Understand and leverage the dynamic digital marketing environment to maximize the business
- Responsible for the creation and timely submission of all reports needed by customers to manage business operations
- Researching and understanding global customer preferences, buying behaviors and distribution trends online
- Active participation in a variety of cross-functional teams focused on eCommerce activity
- Responsible for selling company products (through distribution channels) and performing account mgmt responsibilities to existing customers, generating new customers by outbound calls or internet engagement with qualified leads
- Identifies decision makers, determine customer needs, and explain product/service alternatives
- Provides customer service to existing customers to ensure satisfaction via internal contact with sales or external contacts with distributors
- May mail marketing/sales literature to prospective clients
- Responsible for actively selling and coaching and mentoring to prepare the next generation of successful sales representatives
- 3-5 years of direct customer sales experience is required
- 1 position for Thai language market
- Some experience of working with data and the ability to present your analysis findings in a clear and concise way
- Ability to manage your own workload and projects as appropriate
- Good to have Knowledge of marketing science techniques and tools and some experience of visualising and presenting data to technical and non-technical audiences would be desirable
- Sense of initiative and leadership