Payroll Representative Job Description
Payroll Representative Duties & Responsibilities
To write an effective payroll representative job description, begin by listing detailed duties, responsibilities and expectations. We have included payroll representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Payroll Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Payroll Representative
List any licenses or certifications required by the position: FPC, COBRA, CPP, MANAGEMENT, FINANCIAL
Education for Payroll Representative
Typically a job would require a certain level of education.
Employers hiring for the payroll representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Accounting, Education, Business/Administration, Business, Associates, Finance, Human Resources, Technical, Communication, Intelligence
Skills for Payroll Representative
Desired skills for payroll representative include:
Desired experience for payroll representative includes:
Payroll Representative Examples
Payroll Representative Job Description
- Prepare, balance and file the Quarterly Employers' Federal Tax Returns and the Florida Unemployment Compensation Fund reports
- Maintain a high degree of organization
- Understand and comply with Telephone Etiquette procedures
- Perform all daily housekeeping duties to include office area, office bathrooms, conference rooms, carpet floors, furniture, computers, phones, office equipment and windows
- Continually upgrades knowledge and skill base through a wide variety of available resources to ensure familiarity, on appropriate statutory laws, or legislative rulings that impact clients
- Completes new hire and ongoing training programs as designed
- Work in a Self-managed Team environment in managing relationships with MA2 clients for (a) their primary region and (b) across Canada
- Act as a primary CSR to those client's with unique and specific needs
- Provide value-added proactive solutions and responses to clients' requests
- Answer and assume full responsibility and ownership for incoming calls, projects based on the tasks to their resolution
- Must be able to accept supervision / direction and work effectively and cooperatively with other people
- Technically savvy with the ability to systematically instruct clients on the use of ADP products and systems
- Accurately perform all changes or additions to company set up with complete follow up to clients, including clear and concise instructions, within the performance standard guidelines
- Demonstrated commitment to working in a dynamic team atmosphere, using a positive approach, while cooperating with peers, and communicating to ensure a collective work environment
- Identify, recommend and refer any opportunities, which arise from client queries, to other Departments as necessary
- Successfully navigate and apply internal on-line mainframe application systems in servicing internal and external clientele
Payroll Representative Job Description
- Comprehensive knowledge of departmental procedures and ADP Standards as measured by Quality Survey Scores and Team Performance
- Thirst for learning, demonstrating positive attitudes and willingness to keep on top of current payroll legislation with a thorough understanding of ADP Products
- Acts as the first line of response and resolution for customer (employee) inquiries by answering questions, determining the likely solution for issues, and resolving or routing issues for handling
- Understands Robert Half Company payroll processes and policies
- Complies with company policies and processes
- Participates with department management to enhance personal effectiveness through monitoring during calls and coaching on customer service interactions with customers
- Represents the payroll department in interactions with customers and across functions including Benefits, HR, and others in order to find solutions and resolve matters
- Ensuring timely and accurate processing of employee data received in payroll which includes all individual employee data mass data received on spreadsheets
- Prepares and maintains employment records, using human resources management system software
- Orients applicants and new employees on job details such as duties and responsibilities, compensation, benefits, work schedules
- Must be able to learn and use location specific software applications
- Must be able to communicate, read, comprehend and interpret written and oral comunications in English
- Three years post-secondary or equivalent business experience and knowledge of ADP workflow is an asset
- Proven ability to multi-task, probe, analyze and problem-solve complex issues
- Ability to turn constructive feedback into valuable actions
- Demonstrated commitment to personal growth and development
Payroll Representative Job Description
- Maintains and updates human resources documents, policies, forms, and other communication materials
- Applies knowledge of employment policy/procedure development and implementation
- Provides instruction and guidance to less experienced staff on HR administration activities or software
- Assists with special projects or assignments as needed
- Assists with analyzing and evaluating HR policies, programs, systems, processes, and other company data to aid management in strategic decision making
- Ensure operations of the SAP payroll administration functions are processed with regards to accuracy, timeliness, excellent customer focus, and compliance
- Test and confirm systems and processes correctly compute and record time, earnings, equity, commissions, benefits and deductions, taxes, garnishments, and other components of payroll in a strong internal controls environment
- Assist with resolution of complicated processing, tax or system programming issues
- Processes all payrolls
- The following is a list of essential job requirements
- Proven ability to work independently, and exercise sound judgment when resolving intricate cases
- Associates degree in business related discipline and 2 to 5 years of experience with in-house payroll administration
- Excellent communication skills - phone, email
- Experience working with a Human Resource department in a business environment
- Handles confidential HR information in a professional manner
- Ability to work in fast paced environment and manage multiple tasks at once
Payroll Representative Job Description
- Distribution of information to the field
- Departmental duties, open and distribute mail, faxing, filing
- Assists with employment policy/procedure development and implementation
- Assist with resoultion of complicated processing, tax or system programming issues
- Successfully integrates newly acquired business units into the WFN
- Participates in Payroll testing phase during Implementation along with Payroll Solutions Specialists in preparation for Client Go Live
- Monitors and manages Client's adherence to Payroll Timelines and escalates non-compliance to Payroll Solution Specialist
- Proactively reviews Employee audit reports for effective dated changes, applies entries and prepares Pay Data Grid, as needed
- Notifies Payroll Solutions Specialist of potential Employee level-tax jurisdictional changes as identified by Symmetry queries
- Meet or exceed all job requirements for Level I
- Excellent interpersonal skills - ability to work as a team member in a diverse department
- 5+ years of large payroll operations experience
- Recent experience in ADP tax filing services preferred
- Ability to raise issues proactively in a timely manner
- Knowledge of principles, procedures, and laws related to Human Resources
- Three plus years of sales experience in the software and/or payroll industry
Payroll Representative Job Description
- Assist Clients with Client data maintenance, setup, configuration changes in AutoPay Mainframe, WFN, ezLM, HRB and the Portal and coordinates with all functional areas
- Performs new feature setup requests
- Collaborates with internal Clients/Partners (401k, FSA, Tax, ) and/or third party vendors involved in providing services to identify and resolve issues and ensure that these services meet Client expectations
- Escalates Client issues to SSS, Tech Services, Project Services, Connections Team, Carriers, Development or other 3rd parties as appropriate
- Process employee address changes
- Process VOE’s (verification of employment)
- Process wage garnishments
- Process timecard edits
- Follow process documentation
- Create reports to analyze the data entered into the payroll system to determine its accuracy and to correct errors that occur
- Must have good mathematical skills (addition, subtraction, multiplication and division, decimals and fractions)
- Typical physical demands include a high degree of dexterity to produce materials on a PC, normal or corrected vision, extensive sitting
- 4 years relevant sales/marketing experience (MMS Sales – 3-5 years payroll related sales experience preferred)
- General knowledge of Payroll policies and procedures and DOL compliance
- Calls on existing and potential sales channels
- This position requires the ability to stand, bend and reach to file paperwork for extended periods of time up to a complete 8-hour day