Practice Manager Job Description

Practice Manager Job Description

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Practice manager provides guidance and direction to business leaders and employees on human resource management policies, processes and systems.

Practice Manager Duties & Responsibilities

To write an effective practice manager job description, begin by listing detailed duties, responsibilities and expectations. We have included practice manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Design and implementation of all operating systems, policies and procedures
Leads and manages the operations functions through the design/implementation of processes/procedures that effectively manage the Recruiting, Licensing, Marketing and Environment/Facilities Management functions systems that support advisors and client service processes
Support and uphold policies, procedures, objectives, quality improvement, safety, environmental and infection control and codes and requirements of accreditation and financial performance
Establishing, securing approval and overseeing clinic operating policies and procedures in collaboration with the Director of Clinical Services
Complying with departmental organizational policies and procedures and adheres to external agency requirements
Ensure business strategies are executed according to company objectives
Foster communications and be a catalyst in solving internal and external issues and procedures
Develops and implements policies and procedures specific to the operation of the company
Responsible for coordinating training for physicians and staff in Athena Billing and Steward Medical Group policies and procedures to capture accurate billable information in a timely fashion
Trains staff, (physicians, nurses, administrative and support staff), on existing programs, quality measures, and Meaningful Use measures any new programs or upgrades in a timely fashion

Practice Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Practice Manager

List any licenses or certifications required by the position: CPR, CPPM, PMP, ITIL, CSTE, CSTP, CTM, CBAP, CCBA, BLS

Education for Practice Manager

Typically a job would require a certain level of education.

Employers hiring for the practice manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business/Administration, Education, Healthcare Administration, Business, Health, Management, Health Care, Office Management, Healthcare, Associates

Skills for Practice Manager

Desired skills for practice manager include:

Procedures
Fiscal management and human resource management techniques
Accounting systems
Organization policies
Systems
Budgets
Insurance billing and collecting
Objectives
Healthcare fiscal management and human resource management practices
Meaningful Use

Desired experience for practice manager includes:

Guidance, direction and supervision of staff and oversees the management of all administrative and clinic activities and staff
Resolving any medical-administrative problems and keeping lines of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere
Developing and implementing the practice's mission and strategic vision in a collaborative leadership style
Providing leadership in developing, planning, and implementing the practice's business plans to the physicians
Measuring productivity and facilitating collaborative problem solving and communication with the physicians and executive leadership
Recommending, developing, and implementing improvements for the practice

Practice Manager Examples

1

Practice Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of practice manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for practice manager
  • Define and deliver Novus strategic objectives
  • Manage programme resourcing, budgets and outcomes
  • Coordinate all training development, creation and delivery off Novus related training solutions within the strategic programme objectives / clients needs
  • Implement and enforce medical office policies and procedures
  • Establish performance improvement goals for the office, remaining in alignment with goals and objectives of PCA
  • Assists in developing and implementing new procedures to improve quality and quantity of work processed
  • Informing physicians and executive leadership about current trends, problems and medical activities
  • Overseeing efforts for recruitment, development, performance evaluation, and corrective action of employees in collaboration with the Director of Human Resources and Vice President
  • Overseeing the business and financial affairs of the practice in collaboration with the Director of Revenue Cycle Management and Director of Financial Planning
  • Managing all practice third party payer relationships, including monitoring of related reimbursement, negotiation with third party payers, provider credentialing, and maintenance of contracts in collaboration with the Director of Revenue Cycle Management
Qualifications for practice manager
  • Enhancing operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care
  • Maintaining compliance with Medicare, HIPAA, OSHA, and Labor Laws
  • Representing the practice in collaboration with executive leadership in its relationships with other health organizations, government agencies, and third party payers
  • Ensuring compliance with and knowledge of the company’s Code of Conduct by all subordinates to ensure ethical work environment
  • Completing required continuous training and education, including department specific requirements
  • Responsibility for financial and performance reporting of the practice including budgeting and expense management
2

Practice Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a practice manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for practice manager
  • Develop and foster a client-centric culture
  • Provide efficiency in operations and work-flow process and improvement
  • Creating processes for work flow
  • Ensures that all practice activities are in compliance with corporate, state and federal regulations
  • Conducts performance evaluations, merit increases, promotions and disciplinary actions
  • Provides management of human resource functions for the team
  • Subject matter expert in enterprise risk management
  • Manage client accounts
  • High level of data entry - speed and accuracy essential
  • Credit Control and Debtor payments
Qualifications for practice manager
  • Day to day running of the office
  • Source all temporary staff required
  • Supervise the administration staff
  • Manage holiday requests
  • Maintain all office records with regard to holiday and sick days
  • All ad hoc duties that arise
3

Practice Manager Job Description

Job Description Example
Our growing company is looking to fill the role of practice manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for practice manager
  • Maintain efficient appointment scheduling, registration, patient flow and discharge procedures to enhance patient satisfaction and physician productivity
  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, compliance with requirements of appropriate regulatory agencies
  • Directly supervises all non-physician staff within the Practice
  • Manages the re-employment of staff to provide coverage and/or arranges for emergency float coverage of office management, medical assistants, RN's and secretaries as required
  • Assists in preparing and managing the operating budget for the practice
  • Provides information and assistance to patients to ensure effective patient relations
  • Manages the day-to-day facilities management for the Practice including any repairs or remodeling, service contracts for equipment and the inventory of all capital equipment
  • Responsible for calendar and client service management
  • Oversees a portion of client financial planning tracking system
  • Assists with advertising and marketing support for client/prospect events and seminars
Qualifications for practice manager
  • Excellent computer skills - Case Management System knowledge, Accounts packages, Revenue on Line
  • Highly motivatated with strong organisational skills
  • Excellent internpersonal skills
  • Confidentiality and discretion Essential
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service
  • One year management experience in a sales or service related industry required
4

Practice Manager Job Description

Job Description Example
Our growing company is looking for a practice manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for practice manager
  • Identify and manage Novus business growth
  • Manage Novus Operations/Support function
  • Management of all novus assets and infrastructures
  • Manage all teams within Novus streams
  • Provide strategic leadership
  • Support all recruitment and selection activities
  • Serve as the “business owner” of all customers within assigned practice and ensure that customer needs are met
  • Create a training and education plan to create professional services experts as quickly as possible
  • Establish and maintain efficient and responsive patient flow system
  • Schedule and attend regular office meetings with providers and office staff
Qualifications for practice manager
  • Strong interpersonal communication, managerial and organizational skills required
  • Associate or higher degree from an accredited college or university
  • Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP
  • Strong preference for experience managing within a Urology practice
  • Chartered/Incorporated status with a recognised UK professional institution, ICE or IStructE
  • Demonstrable leadership experience of a sizeable team, ideally one delivering highways civil and / or structural engineering services
5

Practice Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a practice manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for practice manager
  • In collaboration with providers, directly monitor the work of staff to ensure accuracy and maximum efficiency
  • Oversee maintenance of patient records, to include storage and transfer
  • Attend in-service and other mandatory training sessions
  • Attend monthly meetings as scheduled/required by SIM and Ambulatory Care
  • Regular procurement of office, medical and pharmaceutical supplies
  • Management and tracking of purchase orders
  • Routine written and phone communication with patients, staff and Primary Care Administration
  • Coordinating financial aspects of medical office by maintaining projected budget as set by Director
  • Creating, maintaining and auditing all patient medical records
  • Investigating and reporting HIPPA violations
Qualifications for practice manager
  • Accounting qualification an advantage but not essential
  • Ability to provide strong safety leadership within dynamic working environments
  • Demonstrable evidence of directing and managing multi-disciplinary tenders
  • Proven track record in supporting the professional training and development toward Technician, Incorporated and Chartered membership grades for either the ICE and IStructE
  • Experience in managing organisational change
  • Experience of successfully managing team and individual performance

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