Program Manager, Digital Job Description
Program Manager, Digital Duties & Responsibilities
To write an effective program manager, digital job description, begin by listing detailed duties, responsibilities and expectations. We have included program manager, digital job description templates that you can modify and use.
Sample responsibilities for this position include:
Program Manager, Digital Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Program Manager, Digital
List any licenses or certifications required by the position: PMP, PMI, CSM, ITIL, SCRUM, PMBOK, ACP, CSP, TLS/SSL, TLS
Education for Program Manager, Digital
Typically a job would require a certain level of education.
Employers hiring for the program manager, digital job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Computer Science, Marketing, Engineering, Education, MBA, Communications, Technology, Project Management, Technical
Skills for Program Manager, Digital
Desired skills for program manager, digital include:
Desired experience for program manager, digital includes:
Program Manager, Digital Examples
Program Manager, Digital Job Description
- Management and Oversight for all Project Managers within the Payments Program
- Plan Management, Issue tracking, escalation, and impact quantification
- Governance for the Payment Platform and Relationship Management for all Payments stakeholders inside Digital and across CCB
- Understand how and when to apply “digital” to solve business needs
- Communicate and maintain relationships with segment representatives, digital and IT partners
- Facilitate annual strategic planning to digitally support the segment goals
- Manage the overall departmental project budgets
- Drive team work and collaboration throughout the portfolio
- Provide leadership support on complex projects/programs from design and development to production
- Monitor and control program by creating and monitoring reporting that bring visibility to risks, issues, assumptions, and dependencies
- Proven ability to produce high levels of customer satisfaction in an external and internal client based, product support environment
- Prince 2 or MSP qualified
- Ability to work independently, with little guidance, thrive in a team environment
- Solid and demonstrable comprehension of Web-based and Mobile platforms that specialize in Payment Processing and Money Movement
- Strong Background in SDLC/PDLC methodology, Agile preferred
- Familiarity with Project Management Tools (Clarity, PPL, Jira, Sharepoint)
Program Manager, Digital Job Description
- Drive the digital business performance outcomes for the hubs (traffic, engagement, conversion and advocacy KPIs)
- Interlock with digital platform development team to ensure best-in-class capabilities are available for existing and new hubs
- Main PMO lead for Jira board workflow and setup across the product organization
- Program management across multiple CCB and Digital Roadmaps/Programs
- Management and Oversight for all Project Managers within these Roadmaps/Programs
- Governance for these Roadmaps and Relationship Management for related business and technical stakeholders inside Digital and across CCB
- Maximize ROI in the digital channel by identifying growth opportunities and initiating projects that enhance the client experience including
- Direct the content operations team
- Help define B2B portfolio-wide roadmap activities to deliver on established scorecard outcomes
- Build awareness of the B2B digital roadmap across TELUS stakeholders in order to influence and partner to deliver experiences that solve customer problems
- Candidate should have a working knowledge in Brand marketing, Market/Customer segmentation, Value proposition development, Competitive Analysis, Marketing communications, and Digial and traditional Go-to-Market strategies
- Experience with Online Lead Funnels (generation, nurturing, scoring and conversion)
- Experience with Email Marketing programs, Social Networks, SEO/SEM and Web Traffic management (CMS, Landing pages, Microsites)
- Digital marketing portfolio representing a broad array of campaigns
- Experience with website content management systems and ecommerce platforms
- 7+ years of program and project management experience, driving change in a significant financial institution
Program Manager, Digital Job Description
- Ensure that all team/project members deliver against their respective tasks, timeline and provide the appropriate tools and training required to perform effectively
- Partner with Digital Leadership to define and manage strategic direction of initiatives
- Lead the post-implementation reviews evaluating project results, including client satisfaction
- Create and drive growth in 3rd party Marketplaces (Amazon, eBay, etc)
- Analyzing marketplace information and making educated decisions to improve customer online shopping experience (images, taxonomy, search, navigation)
- Reviewing competitors on a regular basis to understand best practices (design, marketplace designs, promos, emails, and alike)
- Position also creates a program tracking tool manages, updates, and reports on programs on a regular basis
- Own and drive the plans and timelines for creation, new releases, and updates to existing pages for Knowledge and NowForum
- Effectively oversee project milestones, resources, and priorities
- Create and drive promotional plans for the events across domains
- 4 years experience leading large cross-departmental initiatives within a Media company
- 7+ years digital demand generation
- 3-5 years hand-on experience with digital and marketing automation tools
- Experience with advanced segmentation techniques
- Comfortable with coordinating several complex projects simultaneously
- Over 10 years’ experience with some experience as a senior member of a web or digital team
Program Manager, Digital Job Description
- Manages program plans, resource allocations and associated schedules with integrated activities from the internal Core Team, internal R&D Team, allied functions including labeling, and the external partners performing digital development functions
- Manages the assignment of resources to projects and tracks overall progress against multiple workstreams
- Manages escalation of issues and conflicts to the Sr
- Creates and conducts formal presentations of project status and proposals to appropriate management
- Develop, document, execute, and continuously refine a best in class digital content strategy, driven by data & analytics
- Manages multiple products/sites and ensure key milestones and deadlines are met
- Implement best-in-class customer centric campaign deployment strategies
- Ensure correct translation of business campaign requirements into executable technical specifications
- Understand the business impact of the programs developed/tested and enhance measurement over time
- Oversee multiple vendor, business and IT teams to drive successful campaign execution
- Demonstrated experience in successfully managing and delivering on multi-project enterprise efforts for large-scale corporations
- Background in Multi-year planning and business case development
- Bachelor's Degree in business, project management or related field or 5+ years equivalent work experience
- Able to make confident and definitive decisions in difficult or ambiguous situations
- Five (5) years' of experience in digital/interactive marketing, managing the development of mobile/tablet application platforms and opt-in collection and delivery of SMS/MMS/text programs and campaigns required
- Two (2) years' of experience in interactive agency or digital channel platform development or production experience preferred
Program Manager, Digital Job Description
- Identifies and develops new opportunities
- Manages internal partner relationships
- Coordinates with Houghton and Harvard Library colleagues to plan, prioritize, and manage projects to digitize archives, manuscripts, rare books, photographs, audiovisual recordings, and other special collections materials
- Supervises a staff of 1.5 FTE involved in facilitating digitization of material ordered by library users and metadata creation for digital collections
- Collaborate with colleagues in Houghton and in the Harvard Library to identify, design, and implement systems and platforms that promote effective discovery and use of digitized holdings
- Works with curators and other staff to develop and analyze proposals with and from partner institutions for joint digitization projects
- Works closely with colleagues in Harvard Library Preservation Services to ensure the timely digitization and conservation workflows
- Collaborates with Library Technology Services in digital preservation endeavors, including the maintenance and enhancement of the Harvard Library Digital Repository Service
- Explores and implements emerging trends and best practices in digital collection creation and management
- Working with the Accessioning Archivist, assists in developing a born-digital program and workflows
- Coordination and leadership of project management, technical, creative, production and business function resources.-Excellent Project management skills of large web-based projects, web technologies, and/or systems integration
- Demonstrated understanding of financial sector, or other large organization, and IT infrastructures
- You have a BA/BS degree Marketing, Advertising, Strategy or related field preferred
- Knowledge of web standards and responsive design
- Enthusiastic team player and digital ambassador with the ability to influence others
- Experience (7-10 years) as a Program Manager or Sr