Assistant / Receptionist Job Description
Assistant / Receptionist Duties & Responsibilities
To write an effective assistant / receptionist job description, begin by listing detailed duties, responsibilities and expectations. We have included assistant / receptionist job description templates that you can modify and use.
Sample responsibilities for this position include:
Assistant / Receptionist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Assistant / Receptionist
List any licenses or certifications required by the position: CPR, BLS, CMA, CCMA, CNMA, RMA, AAMA, AED
Education for Assistant / Receptionist
Typically a job would require a certain level of education.
Employers hiring for the assistant / receptionist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Associates, Management, Business, Communication, General Education, Administrative Assistant, Technical, Business/Administration, Computer
Skills for Assistant / Receptionist
Desired skills for assistant / receptionist include:
Desired experience for assistant / receptionist includes:
Assistant / Receptionist Examples
Assistant / Receptionist Job Description
- Participate as needed in special department projects
- Manage the supply ordering process for the building
- Day to day operations, such as distributing, issue car security passes
- Ability to manage projects and staff as needed from beginning to end
- Expenses- maintain and settle in a timely manner through the Concur system
- Answer phones for VPs, Update phone lists regularly and key databases
- Greet Guests, maintain guest sign in records, issue visitor badges
- Assist the office manager with other administrative duties as requested
- Maintain reception space ensuring it remains tidy and including putting out reading materials
- Check coats and offer snacks and beverages to clients
- Maintain proficiency with software applications/programs and/or department specific systems as required (ie
- Greeting all visitors in a professional and courteous manner
- Maintaining a clean and tidy reception area
- Ensuring security and fire procedures for visitors are adhered to
- Booking couriers and dealing with couriers and any deliveries
- Ordering, monitoring and maintaining stationery levels
Assistant / Receptionist Job Description
- Maintain Master and NYC Conference Room Google calendars
- Handle NYC office meeting scheduling and preparation
- Field ad hoc project support requests from NY staff
- Manage NYC office petty cash box
- Manage cash and expense reconciliation process
- Prepare and traffic bank deposits
- Manage mail deliveries – distribute all incoming mail, interoffice mail and deliveries
- Manage the outgoing Fed Ex deliveries including the daily delivery of Interoffice Mail
- Meal ordering – order and set up meals for client related meetings
- Courier services – initiate courier service via employee requests with a billable job number
- Ability to effectively and maturely communicate and collaborate with diverse personalities in all levels of management, outside vendors and clients
- Understand and perform tasks in a timely manner
- Exceptional phone etiquetteA
- 3 to 5 years of relevant experience as a Receptionist and Administrative Assistant
- A self-starter with the ability to work in a team environment independently when appropriate
- 1-3 years of administrative support preferred, or relevant customer service experience
Assistant / Receptionist Job Description
- Perform additional duties assigned by the Office Administrator
- Monthly update of badge audit and foreign nationals listing
- Provides appropriate information, or directs requests to appropriate parties
- Maintains Front Desk Manual, monthly listings (package delivery, staff phone list, visitor parking)
- Communicate and coordinate with internal groups/admins
- Processes invoices, forms, orders, in timely manner
- Provides excellent professional customer service via phone, email, or in person, follows up on customer service interactions
- Administrative support for Facilities & Services Team
- Researches and creates monthly regional newsletter and related presentations
- Processes requisitions and maintains purchase order files
- 2+ years of experience in an office setting, either as a receptionist or in an administrative support role
- Candidates should have a strong customer service focus, with the ability to establish and maintain effective working relationships with staff, managers, vendors and the public
- Must have a high attention to detail and excellent organizational skills
- Prior experience working in a professional service firm and in an administrative support role is preferred
- Expert ability to establish and maintain credibility and interpersonal relationships with diverse group of individuals
- Possess creativity and ingenuity, initiative & reliability
Assistant / Receptionist Job Description
- Assist with new colleague onboarding materials (name plates, badges)
- Offer light calendaring support for designated group
- Handle other support functions as required
- Maintain visitor log book and seating chart for all departments
- Issue building access and parking passes to guests and new employees
- Order Supplies and postage for Office
- Coordinate events and marketing materials
- I-9 verification and reference checks
- Greet all external visitors & staff
- Receive, direct and relay telephone and fax messages
- Minimum 1 year experience as a Medical Assistant, or successful completion of QuadMed preceptorship program
- Experience working with Workers Compensation preferred
- Quickbooks and Microsoft Office experience required
- Problem solving capacity
- Knowledgeable of Microsoft Office programs
- 1+ year of previous Administrative and/or Receptionist experience
Assistant / Receptionist Job Description
- Greet Clients/ Customer and answer all incoming calls per company policy and proper telephone etiquette
- Additional administrative responsibilities such as filing and basic data entry
- May need to operate an Internet based phone system
- Answering, screening and forwarding incoming calls
- Perform mail duties
- Filing, photocopying, scanning and collating information
- Have good IT and communication skills
- Be able to work effectively with others whilst managing your own workload
- Understand the requirements of a document controller/admin assistant within the construction industry
- Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department
- Ability to learn new tasks and/or software programs quickly
- Spanish speaking definitely a plus
- QuickBooks and prior payroll processing experience is a plus
- Ability to work 8-5, Monday through Friday
- Additional related training preferred
- Multi Line Phone System experience